4. If odor continues, keep away from the
appliance and immediately call your gas
supplier or your fire department.
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Do not try lighting this appliance without reading the LIGHTING
INSTRUCTIONS section of this manual.
For outdoor use ONLY. This cooking appliance is not intended to be
installed in or on recreational vehicles, and/or boats.
1. Do not store or use gasoline or
other flammable liquids or vapors
in the vicinity of this or any other
appliance.
2. An LP cylinder not connected for
use shall not be stored in the vicinity
of this or any other appliance.
Flammable Gas - disconnect all propane or natural gas supplies to this
unit before servicing.
Electrical Parts & Components – disconnect all power supplies and
batteries before servicing.
READ THIS MANUAL CAREFULLY AND COMPLETELY BEFORE USING
YOUR GRILL TO REDUCE THE RISK OF FIRE, BURN HAZARD, OR
OTHER INJURY. KEEP THIS MANUAL FOR FUTURE REFERENCE.
The rating label contains important information about your appliance such as the model and serial number,
gas type and manifold pressure, the BTU rating for each burner type, and the minimum installation
clearances.
Grill rating label
is located on the
underside of the
drip pan.
PRECAUTIONS - BEFORE YOU USE YOUR GRILL
When properly cared for, your Aspire grill will provide safe, reliable service for many years. However,
extreme care must be used since the grill produces intense heat, which can cause serious injury or even
death if the instructions are not followed carefully. When using this appliance, basic safety practices must
be followed as outlined below.
1. NEVER LEAVE THE GRILL UNATTENDED WHILE COOKING.
2. Children should not be left alone or unattended in an area where the grill is being used. Never allow
them to sit, stand, or play on or around the grill. Do not store items of interest to children around or
below the grill or in the cart. Never allow children to crawl inside of the cart.
EN
3. Never operate the grill while under the influence of alcohol or drugs.
4. Never use the grill in windy conditions. If located in a consistently windy area, oceanfront, mountaintop,
etc., a windbreak will be required. Always adhere to the specified clearances as described in the
INSTALLATION section of this manual.
5. The grill shall be used only outdoors and shall not be used in buildings, garages, sheds, breezeways, or any
enclosed areas. Do not operate the grill under unprotected, combustible construction. Use only in wellventilated areas. See the INSTALLATION section of this manual.
6. Do not use the grill unless a leak check has been performed on all gas connections. See the GAS
CONNECTIONS section of this manual.
7. If the grill is installed by a professional installer or technician, be sure that they show you where your
gas supply shut-off is located. All gas lines must have a shut-off that is easily accessible. If you smell gas,
check for leaks immediately. Check only with a soap and water solution. Never check gas leaks with an
open flame. See the GAS CONNECTIONS section of this manual.
8. Check the regulator, hoses, burner ports, air shutter, and venturi / valve section carefully. Always turn off
gas at the source (tank or supply line) prior to inspecting parts.
9. When lighting a burner, always pay close attention to what you are doing. Be certain you are turning the
correct knob labeled for the burner you intend to use. If any burner does not light, or goes out during
operation, turn off all gas control knobs, open the hood and wait five (5) minutes before attempting to relight. See the LIGHTING INSTRUCTIONS section of this manual.
10. Portable LP cylinders - Always shut off the main valve on the liquid propane (LP) cylinder after each use.
Never use a dented or rusted LP cylinder. Never attach or disconnect an LP cylinder, or move or alter gas
fittings when the grill is in operation or is hot.
11. Inspect LP gas supply hose prior to each use of the grill. The hose must be kept away from heated areas
of the grill. If there is evidence of excessive abrasion or wear, or the hose is cut, it must be replaced before
using the grill. The hose and LP regulator are supplied as a complete assembly and must be replaced
together. Do not attempt to repair or replace the hose itself. Contact your Hestan dealer for genuine
replacement P/N 014309.
12. Keep any electrical supply cord away from the heated areas of the grill. The cord is provided with a
3-prong grounding plug which should not be removed or altered. Do not use this appliance with an
ungrounded, 2-prong adapter. The cord must be plugged into a properly grounded GFCI-protected outlet.
See INSTALLATION section of this manual.
13. Spiders and insects like to nest in the burners, venturis, valves, and orifices of a grill, disrupting the gas
flow in the burner. This very dangerous condition can cause a fire behind the control panel, damaging
the grill and risking personal injury. If your grill has been unused for a long time, inspect and clean the
burners, venturis, valves, and orifices. It is recommended you inspect your grill at least twice a year. See
BURNER ADJUSTMENT section of this manual for details.
14. Keep the areas surrounding the grill free from combustible materials, trash, or combustible fluids and
vapors such as gasoline or charcoal lighter fluid. Do not obstruct the flow of combustion gases (rear) and
ventilation airways (front).
15. If your grill is mounted on a cart, keep the rear area free and clear of debris, extra LP cylinders, etc. Do
not block the ventilation louvers of the cart.
16. If your grill is mounted on a cart and stored indoors, ensure that it is cool before moving. If propane is
used, the LP cylinder must be disconnected and stored OUTSIDE in a well-ventilated area, out of the
reach of children. A grill cover is recommended, even when stored indoors.
17. Never move the grill when hot. When in use, portions of the grill are hot enough to cause severe burns.
18. Always have an “ABC” type fire extinguisher accessible – never attempt to extinguish a grease fire with
water or other liquids.
(continued)
19. Avoid wearing loose-fitting garments or long sleeves while grilling. They could ignite. For personal
safety, wear proper apparel while grilling. Some synthetic fabrics are highly flammable and should not be
worn while grilling.
20. Never let pot holders, grill covers, or other flammable materials come in contact with or too close to any
cooking grate, burner, or hot surface until it has cooled down sufficiently. Fabrics may ignite and result
in personal injury. Use only dry potholders. Moist or damp potholders on hot surfaces may cause burns
from steam. Do not use a towel or bulky cloth in place of potholders. Do not let potholders touch hot
portions of the cooking grates or warming racks.
21. Never touch the cooking grates, hood, or immediate surrounding metal surfaces with your bare hands
while grilling, as these areas become extremely hot and could cause burns. Use only the handles and
knobs provided for operation of the grill.
22. Protect your hand when opening a hot grill hood. Use an insulated glove or mitt when operating the grill.
Always open the hood slowly to allow heat and smoke to escape before fully opening. Keep your face and
body as far away as possible when opening the hood. Never lean over an open hot grill.
23. The grill hood must be fully opened while lighting the grill. Opening the gas valves on a closed grill
before lighting will not make it light sooner or more efficiently. It will only risk explosion and personal
injury, or death. Never lean over a hot grill surface, or look directly into the grill when attempting to
light. See the LIGHTING INSTRUCTIONS section of this manual.
24. Do not heat unopened food containers (cans) as pressure build-up will cause the container to explode.
25. Do not use aluminum foil to line cooking grates or the drip tray. This will alter the airflow to the grill or
trap excessive heat in the control area. This can melt control knobs, wiring, or igniters, and increase the
risk of personal injury. Such damage is specifically excluded from our warranty.
26. Never grill without the drip tray in place and pushed all the way to the back of the grill. Without the drip
tray, hot grease can leak downward creating a fire or explosion hazard.
27. Grease is extremely flammable. Let hot grease cool before attempting to handle or dispose of it. Avoid
letting grease deposits collect in the bottom of the grill by cleaning the drip tray often. Never clean while
the grill is on, or hot from recent use.
28. Grilling excessively fatty meats and oils will cause flare-ups. Internal fires or damage caused by them or
by the grill being left unattended, are not covered under the terms and conditions of our warranty.
29. Never use charcoal, pellets, wood, or any other solid fuel in the grill. Wood chips for smoking are to be
used with the smoker accessory only. See the SMOKER section of this manual.
30. Only certain types of glass, heatproof glass-ceramic, earthenware, or other glazed utensils are suitable for
grill use. However, these types of materials may break with sudden temperature changes. Use only on
low or medium heat settings, and according to their manufacturers’ directions.
31. Do not lean on side shelves or place a load of more than 25 lbs (11.3 kg) on a side shelf.
32. Do not repair or replace any part of the grill unless specifically recommended in this manual. All other
warranty and non-warranty service should be referred to and performed by a qualified technician.
33. For proper lighting and performance of the burners, keep the ports clean. It is necessary to clean them
periodically for optimum performance. The burners will operate only in one position and must be
mounted correctly for safe operation. See BURNER ADJUSTMENT section of this manual.
34. Clean the grill with caution. Avoid steam burns - do not use a wet sponge or cloth to clean the grill while
it is hot. Some cleaners produce noxious fumes or can ignite when applied to a hot surface. Be sure all
grill controls are turned off and the grill is cool before using any type of aerosol cleaner on or around the
grill. The chemical that produces the spraying action could, in the presence of heat, ignite or cause metal
parts to corrode. Clean and perform general maintenance on the grill twice a year. Watch for corrosion,
cracks, or insect activity. See the CLEANING AND MAINTENANCE section of this manual.
(continued)
EN
REGULATORY / CODE REQUIREMENTS
Installation of this cooking appliance must be made in accordance with local codes. In the absence of local
codes, this unit should be installed in accordance with the National Fuel Gas Code
, Natural Gas and Propane Installation code
54
All Electrical Components must be electrically grounded in accordance with local codes or in the absence
of local codes with the National Electrical Code
CALIFORNIA PROPOSITION 65 - WARNING
The burning of gas cooking fuel generates toxic by-products, which are on the list of substances which are
known by the State of California to cause cancer or reproductive harm. California law requires businesses
to warn customers of potential exposure to such substances. To minimize exposure to these substances,
always operate this unit according to the use and care manual, ensuring you provide good ventilation when
cooking with gas. This warning is issued pursuant to California Health & Safety Code Sec. 25249.6.
CSA B149.1
ANSI/NFPA 70
, or Propane Storage and Handling Code
, or Canadian Electrical code
ANSI Z2231.1/NFPA
B149.2
CSA C22.1
.
PORTABLE LP GAS CYLINDERS
Use only a standard 20 lb. (9.1kg) liquid propane (LP) gas cylinder - 12.25” diam. X 18.25” H (31cm X 47cm)
which features an Overfill Protection Device. The cylinder must be installed in the upright position. Do
not use a dented or rusty LP cylinder as it may be hazardous and should be checked by your LP supplier.
Never use a cylinder with a damaged valve. Never move or alter the gas fittings. Check the expiration date
on the cylinder collar as well. Do not refill an expired cylinder, it must be replaced. If you buy refilled
(exchange) LP cylinders, check this date as well.
The LP gas cylinder must be constructed and marked in accordance with the specifications for LP gas
cylinders of the U.S. Department of Transportation (DOT). The cylinder must be provided with a shut off
valve terminating in an LP gas supply cylinder valve outlet specified, as applicable, for connection type
QCC1 in the standard for compressed gas cylinder valve outlet and inlet connections ANSI/CGA-V-I.
Certain liquid propane dealers may fill LP cylinders for use in the grill beyond cylinder filling capacity.
This “overfilling” may create a dangerous condition due to a build-up of excess pressure. As a safety device,
there is a pressure relief valve which will vent propane gas vapor to relieve this excess pressure. This vapor
is combustible and therefore can be ignited. To reduce this danger, you should take the following safety
precautions:
1. When you have your cylinder filled, be sure you tell the supplier to fill it to no more than 80% of its total
capacity.
2. If you own or use a spare cylinder, you should NEVER store it near or under the grill/cart unit or burner
box, or near any other ignition or heat source (like a water heater or furnace).
IF THE INFORMATION IN 1 AND 2 ABOVE IS NOT FOLLOWED EXACTLY, A FIRE CAUSING
DEATH OR SERIOUS INJURY MAY OCCUR.
3. The LP cylinder must be disconnected and stored OUTSIDE in a well-ventilated area, out of the reach of
children.
4. Do not store a full cylinder in direct sunlight.
LOCATING AND ASSEMBLING THE GRILL
When determining a suitable location for your grill, take into account concerns such as exposure to wind,
rain, sprinklers, proximity to traffic paths, and keeping any gas supply line runs as short as possible.
Locate the grill only in a well-ventilated area. Never locate the grill in a building, garage, breezeway, shed
or other such enclosed areas without an approved ventilation system. Never locate the grill over, under, or
next to unprotected combustible construction.
During heavy use, the grill will produce a lot of heat and smoke. The grill is designed to take in cool air at
the front control panel area, and send the combustion products and smoke out the exhaust gap at the rear
of the hood. It is important to maintain this flow at all times. Using the grill in windy areas can disrupt
this proper flow and cause damage to your grill, or result in burn hazards to the user. See Fig. 1 for details.
When installing a grill or other gas appliance
GRILL
EXHAUST
BURNER
FLAMES
PREFERRED
AIRFLOW
Figure 1
into an enclosure (island), the enclosure must
be constructed with ventilation openings to
avoid accumulation of gas should there be a
leak. See the INSTALLATION section of this
manual for details.
Ensure all packaging, straps, etc. have been
removed from the grill. Remove any tiedown wires from the burners.
Your Aspire grill has provision for mounting
onto a mobile cart if you choose to do
so. Contact your Hestan dealer for the
appropriate cart for your grill. If your grill is
mounted on a cart, engage the brakes on the
casters to prevent movement of the cart.
Ensure that the burners are positioned correctly on their orifices, and are fully seated onto their rear hanger
brackets (see Fig. 2). The burners should not move side-to-side or front-to-back if properly seated.
VALVE
ORIFICE
EN
AIR
SHUTTER
MANIFOLD
PIPE
Figure 2
Above each U-burner is a stainless steel radiant tray containing specially shaped ceramic briquettes.
Position the radiant trays onto the lower ledge of the burner box in the grill, and then install the cooking
grates on the upper ledge (see Fig. 3). The burners and radiant trays work together to create a very even
heat, front-to-back, left-to-right. The radiant trays also serve to minimize flare-ups, and prevent blockages
of the burner ports from falling grease and debris. The radiant trays and U-burners must be used together
and are integral to the performance of the grill. Do not cook on the grill without them.
Note: Infrared Sear Burners do not require the radiant trays. NEVER place a radiant tray over a Sear
Burner.
TO NON-COMBUSTIBLE CONSTRUCTION
A minimum of 4” (10 cm) clearance from the back of the grill to non-combustible construction is required
to allow the hood to be opened fully.
TO COMBUSTIBLE CONSTRUCTION
This appliance should NOT be installed over, under or next to unprotected combustible construction. If
your enclosure (island) is combustible, then an insulated jacket manufactured by Hestan is required. See
INSULATED JACKET dimensions below to make allowances in your enclosure for this item. A minimum
clearance to vertical combustible material is 12” (30 cm) on the sides and the rear of the appliance.
The minimum vertical clearance to combustible materials means that ALL combustible materials must be
outside this 12” (30 cm) zone. As an example, if you have an island with a stucco or tiled surface and woodframe construction beneath, the wood is considered combustible, even though the grill is touching the
stucco or tile surface, which is non-combustible. In extreme circumstances, the wood could potentially get
hot enough to burn.
VENTILATION OPENINGS
A minimum of three 10 in² (65 cm²) of ventilation openings must be provided for both left and right sides
of your enclosure (island), as well as the back. These openings are required to safely dissipate gas vapors if
there is a leak in your enclosure.
In certain installations, such as an island up against a house or other structure, or perhaps a short roof
overhang above your grill; a “range-hood” style ventilation unit may be desirable to direct smoke and grease
away from those structures. In these cases, Aspire by Hestan recommends you consult with your outdoor
kitchen designer/contractor for more information on choosing the appropriate ventilation solution.
The local gas authority or supplier should be consulted at the installation planning stage in order to
establish the availability of an adequate supply of gas (NG or LP). If it is a new installation, have the
gas authorities or supplier check the meter size and piping to assure that the unit is supplied with the
necessary amount of gas supply and pressure to operate the unit(s).
Gas connections should be made by a qualified plumber, or your professional outdoor appliance installer.
All fixed (non-mobile) appliances must be fitted with an accessible upstream gas shutoff valve as a means of
isolating the appliance for emergency shut off and for servicing.
Make certain new piping and connections have been made in a clean manner and have been purged so that
piping compound, chips, etc. will not clog regulators, valves, orifices, or burners. Use pipe joint compound
/ thread sealant approved for natural and LP gases.
NEVER CONNECT THE GRILL TO AN UNREGULATED GAS SUPPLY. Before proceeding, ensure the
appliance is fitted for Natural or Liquid Propane gas. Connecting to an improper gas type will result in
poor performance and increased risk of damage or injury. Gas type and gas consumption (BTU per hour)
for each burner type is shown on the rating label affixed to the underside of the drip tray.
Installation of this cooking appliance must be made in accordance with local codes. In the absence of local
codes, this unit should be installed in accordance with the National Fuel Gas Code No.
Natural Gas and Propane Installation code
CSA B149-1
, or Propane Storage and Handling Code B149.2.
Z223.1/ NFPA 54
,
EN
NOTE: See rating label for manifold pressure for the type of gas of your appliance.
CONVERSION KITS
Gas conversion kits are available from your Hestan dealer should you need to convert an LP unit to NG, or
vice-versa.
HIGH ALTITUDE KITS
If you live in a high altitude area, 2,000 ft. (610 m) or more above sea level, your grill will require different
orifices for proper combustion and performance. High altitude kits are available through Hestan
Customer Service. Please have your model and serial number information ready when you call.
GAS CONNECTION NATURAL GAS (NG)
NOTE: To ensure proper heating
performance of this appliance,
verify that the gas line supply
pressure is adequate (7.0” WC
supply pressure is preferred)
to maintain 4.0” WC manifold
pressure. Use a minimum 1/2” ID
flex hose to prevent gas starvation.
Ensure that the service pipe
supplying the grill is fitted with
a shut-off valve conveniently
positioned and easily accessible as
an emergency gas shut-off.
Your Aspire grill for use with Natural Gas is supplied with its own regulator which MUST NOT be
removed. If this regulator needs to be replaced, use only the type specified by Hestan for this appliance.
TO CONNECT THE REGULATOR / HOSE ASSEMBLY FOLLOW THE NEXT STEPS:
1. Locate the regulator and gas connection point in the rear right side of your grill (in cart-mounted models,
remove the rear panel to gain access).
2. Install the natural gas regulator as shown. Connect gas supply using a minimum 1/2” diameter flexible
(semi–rigid) stainless steel gas hose, no more than 48” in length. The hose as well as the connectors
must comply with the
ANSI Z21.75 • CAS 6.27
Standard for Connectors for Outdoor Gas Appliances and Manufactured Homes,
, and suitable for outdoor installation. Use the appropriate thread sealant on all
connections.
3. Proceed to LEAK TESTING section.
GAS CONNECTION - LIQUID PROPANE (LP) CYLINDER
Your Aspire grill for use with LP gas is
supplied with a two-stage regulator/hose
assembly for connection to a standard
20 lb. LP gas cylinder. This assembly
must be used WITHOUT alteration.
If this assembly needs to be replaced,
contact your Hestan dealer for genuine
replacement P/N 014309.
TYPICAL ASPIRE GRILL
(36” MODEL SHOWN)
NOTE: To ensure proper heating
performance of this appliance, verify that
the supply pressure is adequate. Use only
the gas pressure regulator supplied with
ADAPTER, 3/8 FLARE
X 1/2 NPT FEMALE
20lb LP
TANK
this appliance. This regulator is set for
an outlet pressure of 11 inch WC (2.74
kPa) to maintain 10 inch WC (2.49 kPa)
manifold pressure.
2-STG. LP
REGULATOR / HOSE
ASSEMBLY
TO CONNECT THE REGULATOR / HOSE ASSEMBLY FOLLOW THESE STEPS:
1. Locate the regulator and gas connection point in the rear right side of your grill (in cart-mounted models,
remove the rear panel to gain access).
2. Connect the regulator/hose assembly to the 3/8” Flare (compression flare fitting) X 1/2” NPT female
adapter as shown.
3. Connect the regulator/hose assembly to a standard 20 lb. LP cylinder. The hose as well as the connectors
must comply with the
ANSI Z21.75 • CAS 6.27
Standard for Connectors for Outdoor Gas Appliances and Manufactured Homes,
, and suitable for outdoor installation. Use the appropriate thread sealant on all
An LP piped system is one with a large central LP tank that feeds an entire household. These systems are
normally equipped with a high pressure regulator by the large LP tank, and low pressure regulators close
to the home. The gas line connectors must comply with the
Appliances and Manufactured Homes, ANSI Z21.75 • CAS 6.27
Standard for Connectors for Outdoor Gas
, and suitable for outdoor installation. The
connection shall be 6 feet (1.82 m) or less.
Please contact Hestan Customer Service to order an LP Piped System Kit for this unique installation.
NOTE: To ensure proper heating performance of this appliance, verify that the supply pressure is adequate
(11 inch WC (2.74 kPa) supply pressure is preferred) to maintain 10 inch WC (2.49 kPa) manifold pressure.
LP TANK LOCATION
If you purchased a Aspire Grill
on a cart, be sure to locate the
LP cylinder in the opening
in the floor of the cart. It is
important the tank does not fall
over or stretch the hose which
could cause a gas leak. Use
the swing-down tank restraint
bracket located on the left
interior wall of the cart.
SWING-DOWN
TANK RESTRAINT
BRACKET
EN
LEAK TESTING
GENERAL
Although all gas connections on your grill are leak tested at the factory prior to shipment, a complete
gas tightness check must be performed at the installation site due to possible movement in shipment, or
excessive pressure unknowingly being applied to parts of the unit. Periodically check the whole system for
leaks, or immediately check if the smell of gas is detected.
BEFORE TESTING
• Do not smoke while leak testing.
• Never leak test with an open flame.
• Make a soap solution of one part liquid detergent and one part water for leak testing purposes.
• Apply the solution to the gas fittings by using a spray bottle or a brush.
• For LP units, always check with a full LP cylinder.
• Make sure all control valves are in the “OFF” position.
• Apply the soap solution described above to all fittings.
• Turn the gas supply on.
• Check all connections from the supply line, or LP cylinder up to and including the manifold pipe
assembly.
• Soap bubbles will appear where a leak is present. If a leak is present, immediately turn off gas supply,
tighten any leaking fittings, turn the gas supply back on, and recheck.
• If you cannot stop a gas leak, turn off the gas supply and call the dealer where you purchased your grill.
• Do not use the grill until all connections have been checked and do not leak.
IMPORTANT NOTE - ALWAYS CHECK FOR LEAKS AFTER EVERY LP CYLINDER CHANGE.
If a leak is present, or if there is evidence of excessive abrasion or wear, or the hose is cut, it must be
replaced before using the grill. The hose and LP regulator are supplied as a complete assembly and must
be replaced together. Do not attempt to repair or replace the hose itself. Contact your Hestan dealer for
genuine replacement P/N 014309.
Check all gas supply fittings for leaks before each use. It is handy to keep a spray bottle of soapy water
near the shut-off valve of the gas supply line. Spray all the fittings. Bubbles indicate leaks.
BURNER ADJUSTMENTS
Aspire grills feature U-burners, and infrared Rotisserie and Sear Burners. The following instructions apply
only to the U-burner.
U-BURNER FLAME ADJUSTMENT
Each grill burner is tested and adjusted at the factory prior to shipment. The proper orifice for the gas
type, and the air-fuel (air shutter) adjustment was made at this time. However, variations in the local gas
supply, the elevation where you live, converting from one gas type to another, and other factors might
make it necessary to adjust the burner flames.
The flames of the burners should be visually checked and compared with the figures below.
Flames should be blue and stable
with no yellow tips (LP units will
have some yellow tipping). There
should be no excessive noise or
flame lifting. If any of these
conditions exist, remove the burners
and check if dirt, debris, spider webs,
etc., are blocking the air shutter
or burner ports. Proceed with air
shutter adjustment if necessary.
Open your grill and remove the grates, radiant
trays, and burners from the firebox area.
U-burners are removed by lifting up the rear of
the burner, and carefully twisting to clear the
igniter shroud. Sear burners have a small metal
cover over the igniter which must be removed
first. There is also a screw at the rear firebox wall
which must be removed. The sear burner can
then be carefully removed using the same twisting
action to avoid breaking the ceramic igniter.
AIR SHUTTER ADJUSTMENT
Remove the control panel to gain access to the orifice
area and air shutters on the burners. A metal cap at
the inlet of the burner called the “AIR SHUTTER”
regulates the amount of air that enters into the
burner for combustion (see Fig. 4). The air shutter
has a lock screw which must be loosened prior to
adjustment. Remove the burner carefully from the
grill. With a marker pen, mark the current location
of the shutter opening, then loosen the screw of the
air shutter. Reinstall the burner. Make certain that
the burners are sitting properly on the orifices taking
care not to move or damage the igniter electrodes.
Reinstall the radiant trays.
Figure 4
LIGHT THE BURNER AND ADJUST AS FOLLOWS:
• Turn the valve on “HIGH”, light the burner and allow it to warm up for 10 minutes. Be careful because
the burner will be hot from this point forward.
• If the flame is yellow, indicating insufficient air, turn the air shutter counter-clockwise to allow more air
to the burner.
• If the flame is noisy and tends to lift away from the burner ports, indicating too much air, turn the air
shutter clockwise to reduce the amount of air to the burner.
• Once you have established a good flame, make a new mark with the marker pen.
• Remove the burner again and retighten the lock screw of the air shutter taking note of your newly
marked position.
• Repeat this process for each burner.
• Perform one last check that all burners are properly seated on their orifices and rear hanger bracket.
• Reinstall all radiant trays and cooking grates.
• Reinstall the control panel and control knobs.
SEAR BURNER
LOCK SCREWAIR SHUTTER
IGNITER SHROUD
U-BURNER
EN
VALVE ADJUSTMENTS
The valves on your Aspire grill are preset at the factory for optimum performance. However, the low
setting on these valves are adjustable if altitude, low-heat performance, converting from one gas to another,
or other factors indicate an adjustment is needed. It is not recommended to adjust the Rotisserie or Sear
Burner valves.
NEVER ADJUST THE BURNER SO LOW THAT IT MAY GO OUT DURING USE.
DO NOT OPERATE THE GRILL WITH THE LOW HEAT SCREW REMOVED. GAS
CAN ESCAPE AND CAUSE A POTENTIALLY HAZARDOUS CONDITION.
ADJUSTMENT STEPS
1. Remove the control knobs, drip tray, and control panel
from the unit.
2. Follow lighting instructions by setting the control knob on
“HI” and allow the burner to preheat for 10 minutes.
3. Turn the control knob to “LOW” and wait for the burner
temperature to drop and stabilize, about 10 minutes.
Attempting adjustment at any setting other than LOW can
create a dangerous condition.
4. Insert a small flat-blade screwdriver into the valve stem to
begin the adjustment (see Fig. 5). The screw only has 2-3
complete revolutions of adjustment. After this, the screw
may continue to turn, but is actually coming out of the valve
and could result in a gas leak. DO NOT turn more than 3 revolutions!
5. Turn counter-clockwise very slowly to INCREASE the low flame. The flame will take a few seconds to
respond to the adjustments you are making.
6. Adjust the flame so the burner is still fully lit on all ports, without fluttering or going out. Turn off
the burner and re-light. Check the new low setting once again to assure proper adjustment is reached.
Reattach the control knob.
Figure 5
INFRARED BURNER FLAME ADJUSTMENT
Infrared burners do not require adjustment and need only be checked visually for proper performance. On
HIGH, an infrared burner should glow red evenly over its entire surface. A diminished red glow and/or a
large blue “halo” of flame on the surface of the infrared burner indicates improper airflow or a blockage at
the burner itself. Call for service.
ELECTRICAL SUPPLY
Important: This appliance must be electrically grounded in accordance with local codes, or in the absence
of local codes with the National Electrical Code,
Appliances equipped with a flexible electrical supply cord are provided with a three-prong grounding
plug. It is imperative that this plug be connected to a properly grounded three-prong receptacle. If the
receptacle is not the proper grounding type, contact an electrician. Do not remove the grounding prong
from this plug.
The grill is designed for 120 volt AC power and must be plugged into a Ground Fault Circuit Interrupter
(GFCI) protected circuit. Do not connect the grill to the electrical supply until after gas connections have
been made and leak checks have been performed.
KEEP ANY ELECTRICAL CORD AND FUEL SUPPLY HOSE AWAY FROM ANY HEATED SURFACES.
1. To protect against electric shock, do not immerse cord or plugs in water or other liquid.
2. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking
off parts.
3. Do not operate any outdoor cooking gas appliance with a damaged cord or plug, or after the appliance
malfunctions or has been damaged in any manner. Contact the manufacturer for repair.
4. Do not let the cord hang over the edge of a table or touch hot surfaces.
5. Do not use an outdoor cooking gas appliance for purposes other than intended.
6. Use only a Ground Fault Circuit Interrupter (GFCI) protected circuit with this outdoor cooking gas
appliance.
7. Never remove the grounding prong or use with a 2-prong ground adapter.
8. Use only extension cords with a 3-prong grounding plug, rated for the power of the equipment, and
approved for outdoor use with a W-A marking.
(continued)
ELECTRICAL BOX
IMPORTANT - READ ALL INSTRUCTIONS BEFORE YOU BEGIN
Some parts have sharp edges. Care must be taken when handling the various components to avoid personal
injury. Wear gloves when handling.
EN
1. If you are installing your grill in a cart, please consult the instruction manual that came with your cart.
If you are installing your grill in an enclosure (see image below), you should locate the electrical box on
the inside rear wall below the grill, or in a convenient location to access the box for service, or to replace
a fuse. Leave some slack in the cables between the grill and box so as not to stretch the wires and make
disconnection easier for service.
2. The electrical box has 2 mounting holes on either side to attach to a wall or other structure (mounting
hardware not included). The box should be approx. 8” above the ground to avoid water intrusion under
your island. See the INSTALLATION section of this manual for details.
3. Once mounted, connect the white connectors from your grill to the appropriate receptacles on top of
the electrical box. The grill is designed for 120 volt AC power and must be plugged into a Ground Fault
Circuit Interrupter (GFCI) protected circuit. Do not connect the grill to the electrical supply until after
gas connections have been made and leak checks have been performed.
KEEP ANY ELECTRICAL CORD AND FUEL SUPPLY HOSE AWAY FROM ANY HEATED SURFACES.
Aspire grills feature hot-surface igniters for all U-burners, and infrared Rotisserie and Sear Burners. YOU
MUST HOLD IN THE KNOB to make the hot-surface igniters light the burners.
All burners can be manually lit should that become necessary.
CONTROL KNOB LAYOUT
Seen here is a typical layout (36” model shown, Fig. 6) for the control knobs. The rotisserie control is
always to the far left side. Control panel LED light switch is on the far right.
The lighting instructions for all burners are visible when you pull out the drip tray.
1. Read Use & Care Manual before lighting. Open lid during lighting. Stand as far away as possible when
lighting.
2. Push & hold selected knob for 5 seconds, then turn to “HIGH”. Burner should light. Once lit, adjust
flame as needed.
3. If burner does not light in 5 seconds, turn knob to “OFF” and wait 5 minutes before re-lighting.
4. If burner fails to light, see USE & CARE MANUAL for match lighting instructions.
LIGHTING ROTISSERIE BURNER
1. Push & hold the knob for 5 seconds, then turn to the “HIGH”. Continue to hold in the knob for at least
30 seconds after lighting. Rotisserie burner should stay lit and begin to glow. Release the knob, burner
should stay on.
2. If burner does not stay lit, turn knob to “OFF” and wait 5 minutes before re-lighting.
3. If burner fails to light, see USE & CARE MANUAL for match lighting instructions.
MATCH LIGHTING INSTRUCTIONS
If a burner will not light after several attempts, it
can be lit with a match. Open the hood and allow 5
minutes for any accumulated gas to dissipate from
the grill. Use a long-stem fireplace match, or attach
a short match to the match lighting clip provided
with your Aspire Grill (see Fig. 7).
EN
When attempting to light a burner with a match,
be sure you selected the correct control knob for
that burner. Keep your face away as far as possible,
and pass the lit match through the openings of the
cooking grates and radiant trays and position near
the burner ports. Push and turn the control knob to
“HIGH” until the burner lights. Repeat this procedure for each burner if necessary. If the burner does not
light in 5 seconds, turn the control knob to “OFF” and wait 5 minutes before trying again. If the burner
will not light after several attempts, see the TROUBLESHOOTING section of this manual.
In sunny locations, infrared Rotisserie and Sear Burners may be difficult to see if they are lit. After
attempting to light, you can very carefully wave your hand 8-10 inches (20-25 cm) away from the burner
surface to feel the heat of the burner. If there is no heat, OR IF YOU SMELL GAS, shut off the control
knob and wait 5 minutes before attempting to re-light.
Your Aspire Grill is a powerful and versatile cooking tool. Traditional grilling requires high heat for
searing and proper browning. Many meats are initially cooked on “HIGH” to sear / brown the meat
and lock in juices. After that, the temperature can be lowered to complete the cooking, such as with
large pieces of meat or poultry. This method will cook the food through without burning the outside.
Traditional barbecuing (foods cooked for a long time at low heat) is also possible with your Aspire Grill. As
with any new tool, it will take a little practice to get to know your new grill, how hot it runs, cooking times
for your favorite foods, etc. DO NOT leave the grill unattended while cooking.
A typical preheat time for the U-burner is about 10-15 minutes on “HIGH”. The infrared Rotisserie and
Sear Burners also require 10-15 minutes pre-heat time.
TEMPERATURE GAUGE
The large temperature gauge in your Aspire grill hood indicates when your grill is ready for cooking. The
dial reads the air temperature in your grill. Please add about 100°F (38°C) for the surface grate temperature
(see Fig. 8).
COOKING WITH U-BURNERS AND SEAR BURNERS
The Aspire by Hestan U-burner was designed with even heating in
mind. The burners, along with the specially designed valves, allow
for a broad range of cooking temperatures. The U-burners can sear
and grill your meats on high heat, or be dialed down low for authentic
barbecuing. The radiant briquette trays are an integral part of this
cooking system. They serve to even out the heat, while also reducing
flare-ups and vaporizing drippings which release aromas that are
absorbed by the meat.
For those seeking a little more, the extreme heat of an our Infrared
Sear Burner offers even more power for those wishing a quick sear to
lock in flavor, while still retaining temperature control. However, your
grilling times are much shorter. The mesh screen on the burner serves
to protect the ceramic tiles from food debris and drippings which
might clog the thousands of pores in the tiles. Most drippings and
grease will instantly vaporize on contact with the hot screen and tiles.
Figure 8
COOKING WITH THE ROTISSERIE
Rotisserie cooking provides an even delivery of heat to your foods. The constant rotation not only cooks
foods evenly, it also self-bastes the food as the juices rise to the surface and naturally flow around it. Your
foods will be more evenly cooked, more tender, and juicier when slow-roasted on our rotisserie.
Before rotisserie cooking, remove the warming rack from your grill. A roasting pan is provided with your
grill to catch excess drippings from clogging your burners below. Be sure you remove it after using your
rotisserie and before using the other burners.
The rotisserie system consists of three main parts: the external motor, the spit & forks, and the Infrared
Rotisserie Burner.
THE MOTOR
Your Aspire Grill features an externally-mounted, AC motor which can handle a load of 40 in-lbs and a
maximum diameter of 10 inches (25 cm). The motor must be connected to AC power for the rotisserie to
work. The speed is not adjustable but should provide a respectable speed for the majority of your rotisserie
cooking needs.
THE SPIT & FORKS
The rotisserie can handle large food items up to 40 lbs. You should prepare your food items and first mount
it on the spit, then mount the forks. Push the pointed end of the spit through the food and center on the
spit. Push on one fork and embed into the food, then tighten the thumb screw (use pliers if necessary).
Repeat this process for the opposite fork. You should wrap any loose, dangling pieces of food (like wings)
with butcher’s string (never use nylon or plastic string).
With the food secured to the spit, slowly roll the spit in the palms of your hands to check for balance.
It should rotate smoothly. If you find it has a heavy side, adjust where the spit pierces the meat. An
unbalanced spit will cause uneven rotation and uneven cooking. It is normal for the spit to flex with large
foods during cooking.
Then mount the spit on the grill before lighting the rotisserie infrared burner. Lighting the burner first
could result in burning your hands while trying to mount the spit in the grill. Insert the pointed end of the
spit into the square drive receiver of the motor, and also rest it on the small hook-cradles on both walls of
the grill. Turn on the motor to check the rotation and balance of the food on the spit. Make adjustments
as needed.
(continued)
THE ROTISSERIE BURNER
The Infrared Rotisserie Burner features a safety valve that automatically shuts off the gas flow any
time the burner is not properly lit, such as if it were to go out in windy conditions. The location of the
rotisserie burner should be less susceptible to strong wind conditions, but during windy conditions, it’s
best to keep the hood closed and to periodically check the burner. To light the burner, see the LIGHTING
INSTRUCTIONS section of this manual.
NOTICE: Avoid directing water on the Rotisserie Burner as this may damage the ceramic burner panels.
Water damage to your Rotisserie Burner is not covered by the warranty.
NOTE: The grill thermometer should not be used for rotisserie cooking. It is not designed to read direct
infrared heat.
EN
WOOD CHIP SMOKER
By using real wood chips in the smoker system of your Aspire grill, you can add extra flavor to all of your
grilled foods. The smoker accessory is sold separately by your Hestan dealer.
1. Soak the wood chips for at least 30 minutes before you plan to use the smoker. Drain completely.
2. Fill the smoker tray with the drained wood chips.
3. Place the smoker tray on the cooking grate where the temperature is correct to smolder the chips, not
burn them. You do not want the chips to ignite. Smoke should begin in about
20-30 minutes.
4. When there is no more smoke, use the removal tool supplied with the smoker tray to carefully remove it
from the grill. Allow it to cool completely before attempting to refill the tray with more chips.
CLEANING AND MAINTENANCE
STAINLESS STEEL CARE
Stainless Steel is widely used for catering and residential kitchen equipment because of its strength, its
ability to resist corrosion, and its ease of cleaning. Unfortunately, the metal is often taken for granted and
it is assumed that no problems will arise during its usage. However, some care is required to ensure a long
service life of the grill.
To maintain the original appearance of your Aspire grill, a regular cleaning routine should be carried out
using the following guidelines:
1. After use, following the safety precautions detailed earlier in this manual, wipe the grill with a soft, damp,
soapy cloth and rinse with clean, warm water. This should remove most substances encountered during
the grilling process.
2. For stubborn stains, including burnt-on grease and food-borne deposits, use a multipurpose, non-abrasive,
cream cleanser and apply with a soft damp cloth. Rinse with fresh water, as described above. On no
account should steel wool pads be used unless they are made of stainless steel.
3. Harsh abrasives and metallic scouring materials should not be used for cleaning stainless steel as they
will leave scratch marks in the surface and damage the appearance of the grill. Likewise, do not use wire
brushes, scrapers or contaminated scouring pads.
4. For those areas with a directional grain, any cleaning with abrasives should be carried out along this grain
direction and not across it.
5. After use, always remove wet cleaning aids (such as cloths, pads, containers) from the surface, to avoid
formation of water marks or stains.
6. If required, dry the grill after use with a soft dry cloth or towel.
If the preceding guidelines are adhered to, your Aspire grill should offer excellent life and should live up
to its reputation of being “stainless”. Neglect of this practice, however, can lead to deterioration of the
surface and, in some extreme cases, corrosion of the steel itself. The two most common types of corrosion
that may be encountered, particularly on stainless steel, are rust marks and pitting of the surface.
(continued)
RUST-BROWN MARKS
These rust marks are likely the result of small particles of “ordinary-steel” which have become attached
to the surface and have subsequently rusted in the damp environment. The most common source of such
particles is from steel wool scouring pads, but contamination may also occur from carbon steel utensils
and old water supply pipes. These brown marks are only superficial stains, which will not harm the grill.
They should be removable using a soft damp cloth and a multi-purpose, non-abrasive, cream cleanser.
Occasionally, it may be necessary to resort to a proprietary stainless steel cleanser to return the surface
of the grill to its original condition. To avoid re-occurrence of any “rust-staining”, it is essential that the
source of the contamination is eliminated. An Aspire grill cover will go a long way toward preventing this
kind of contamination.
PITTING
A more severe form of corrosion is pitting of the surface. The sources of this corrosive attack can usually
be attributed to certain household products such as bleach, household cleaners containing bleach (sodium
hypochlorite), and pool chlorine. If you see pitting of the stainless steel surface, you can attempt to buff it
out using stainless steel abrasive pads, but in most cases, pitting of the surface cannot be removed.
FOODSTUFFS
In general, stainless steel is fully resistant to all foodstuffs in common use. Only in isolated cases, such
as when concentrated salt and vinegar mixtures are allowed to remain in contact with the steel for a
prolonged period, can any surface marking result. Clean the surface as per instructions above.
CARE OF PAINTED SURFACES (IF APPLICABLE)
Aspire grills are available in standard stainless steel, or four optional colors. The tough powder-coating on
these panels are commonly used on automotive parts, and commercial and residential appliances because
of their excellent chip resistance, and resistance to a variety of chemicals. The finish should hold up well
outdoors in most conditions. However, like any painted surface, special care must be taken when cleaning
this finish.
1. Carefully remove any loose deposits with a wet sponge.
2. Use a soft brush (non abrasive) or cloth, and a mild household detergent solution to remove dust, salt
and other deposits. Never use any solvent-based cleaners, stainless steel cleaners, heavy degreasers, oven
cleaners, etc. on the painted surfaces. They can permanently damage the paint.
3. Rinse off with clean fresh water and dry with a clean cloth.
CARE & MAINTENANCE OF GRILL COMPONENTS
GRILL GRATE AND WARMING RACK
The easiest way to clean the cooking grates is immediately after cooking is completed and after turning
off the flame. Wear a grill mitt to protect your hand from the heat and steam. Dip a brass bristle grill
brush in hot soapy water and scrub the hot grill rack. Dip the brush frequently in the bowl of water. The
steam created as water contacts the hot grill, assists the cleaning process by softening any food particles.
The food particles will fall through the grates and burn. If the grill is allowed to cool before cleaning,
then cleaning will be more difficult.
DRIP TRAY
The drip tray should be cleaned after every usage of the grill. Leaving a dirty drip tray in place will attract
insects and rodents. After allowing the grill to cool completely, remove the drip tray by pulling it out of
the grill. After cleaning, reinstall the tray.
GRILL BURNERS
The briquette radiant trays should protect the U-burners completely. However, it may become necessary
to clean the burners, or to clean the firebox beneath the burners. Before removal, make sure the gas
supply is OFF and the control knobs are in the OFF position. Allow the grill to cool completely, then lift
off the cooking grates and radiant trays. To remove burners, lift the rear of the burner out of the hanger
bracket slightly, then rotate the burner to the left slightly to clear the igniter shroud at the front of the
firebox, then move the burner toward the rear of the firebox until it is out. The burner is made out of
a high-grade, 300-series stainless steel which can be cleaned with a brass-bristle brush and warm, soapy
water. Do not clean the ports with a toothpick or other item which may break off inside the port. Use
a paperclip or needle to do this. Stubborn scale can be removed with a metal scraper. Be sure to rinse
everything well and shake out any water and debris trapped inside the burner tube.
EN
Great care should be used when re-installing the burner. It must be correctly centered and secured on the
orifice before any attempt is made to relight the grill. The rear burner bracket should lie flat and not have
any side-to-side movement. See the LOCATING AND ASSEMBLY section of this manual for details on
proper burner installation.
ROTISSERIE BURNER CLEANING
It should not be necessary to clean the Rotisserie Burner, unless food debris or juices have sprayed onto
the tiles. Should this happen, after removing the food item & spit, turn the burner back on again for an
additional 5 minutes to allow the burner to vaporize any residue. Do not attempt to clean the tile ports
with a toothpick or other item which may break off inside the port. If needed, you may also wait until
the burner has cooled completely and brush the tile faces to remove any accumulated ash.
NOTICE: Avoid directing water on the Rotisserie Burner as this may damage the ceramic burner panels.
Water damage to your Rotisserie Burner is not covered by the warranty.
SEAR BURNER CLEANING
When used correctly, it should not be necessary to clean Infrared Sear Burners. The hot screen and tiles
vaporize anything that falls on them. However, if food debris or drippings were to fall on an unused
(not lit) Sear Burner, you can remove the mesh screen and brush the screen and tiles with a stiff brush.
Be sure to do this only when completely cooled down. DO NOT use a metal scraper on the tiles, or put a
lot of pressure on the tile faces as they may crack. Alternatively, you can turn on the sear burner to burn
everything off.
NOTICE: Avoid directing water into the Sear Burner as this may fill up the inside of the burner housing
with water, not allowing it to burn properly. Water intrusion could also damage the ceramic tiles. Water
damage to your Sear Burner is not covered by the warranty.
ORIFICE CLEANING
You will need to remove the burner first. It may also be helpful to remove the control panel to get a better
look at the orifice (see Fig. 9). Take note of how far the orifice is tightened onto the valve. With the
burner removed, remove the orifice from the valve and shine a flashlight through the opening to ensure
there is no blockage. Use a sewing needle to clear any debris. Be extremely careful not to enlarge the hole
or break off the needle. Once clean, be sure to carefully thread the orifice onto the valve by hand, then use
a wrench or deep socket wrench to tighten it securely to the same position as before. Replace the burner
as per previous instruction.
VALVE
ORIFICE
AIR
SHUTTER
MANIFOLD
PIPE
Figure 9
IGNITERS
The hot-surface igniters on your Aspire grill do not require any maintenance and are well protected from
debris falling on them.
NOTE: Rough handling of the igniter can crack the ceramic body, causing it to fail. Handle with care.
CLEANING THE BRIQUETTES AND TRAYS
After allowing the grill to cool completely, turn the radiant tray upside-down and operate the grill on high
for 30 minutes. The trays are “double sided” and can be left this way to burn off any encrusted food or
grease. The trays can occasionally be scrubbed clean with mild soap & water and a plastic bristle brush.
Allow them to cool completely, never handle hot trays. Replace the briquette trays, ensuring that they sit
level and do not rock. Light all of the burners and check for proper flame characteristics.
1. Disconnect the power to your grill before any service or light bulb replacement. Be sure the grill and the
lights are completely cool. Halogen lights get extremely hot.
2. Open hood and remove the small screw holding the lamp assembly in place (Fig. 10). Remove the lamp
assembly, being careful not to drop the glass lens.
3. If needed, use a small flat-blade screwdriver to carefully pry off the lens and set aside. Loosen the 2
screws closest to the lamp housing (Fig. 11). These screws hold the bulb in place. The bulb should come
out easily. The bulb is a 20W halogen “Bi-Pin” type, available at most hardware stores & home centers.
(continued)
EN
4. Before installation, it is very important to clean the new bulb carefully with a clean, soft cloth, or tissue
paper. Grease, fingerprints, or oils in your skin can leave a residue on the glass surface of the bulb which
will create a hot-spot. The bulb will eventually crack at this hot-spot.
5. While still using a cloth or tissue paper, install the new bulb in the housing and tighten the screws.
Check that the other tiny screws are tight as well.
6. Re-install the lens and return the lamp assembly to the hood. Carefully install the screw to secure the
assembly to the grill.
ADDITIONAL CONSIDERATIONS
Always keep the area around the grill free of obstructions and debris. Maintain at least 12” (30 cm) of
space around the grill to ensure proper airflow, and keep all ventilation openings clear and free of debris.
Clean the appliance after each use, and check for blockages, especially at the burner orifices, after periods
of prolonged non-use. To maintain the appearance of your Aspire grill for many years, keep it covered
when not in use. Backyard environments are harsh on your grills’ finish. Long exposure to sun, water, yard
chemicals and the elements could diminish the appearance of the stainless steel. This is very evident in
ocean-front locations.
Our appliance materials have been tested in saline solutions with higher salinity than seawater. They
have also been tested by exposure to highly acidic foods. During and after these tests, we found these
materials were able to withstand exposure over prolonged periods of time. However, the above-mentioned
corrosive substances, along with neglect, can lead to a situation whereby conditions might combine to
cause some damage to occur. Therefore, we suggest that you always keep your grill clean, dry and covered
when not in use. This is even more important when long term storage is required. Always store the grill
clean, dry and covered with your Aspire grill cover. A dirty grill will attract insects and rodents which is
highly unsanitary. In addition, rodents are known to chew on the insulation of wiring which will cause
permanent damage to the wiring and possibly electrical components.
For those in desert communities, wind-driven sand is highly abrasive and constant exposure will eventually
pit and scratch the surface. Another reason to keep your grill covered when not in use.
Burner will not lightGas supply not on / shutoff valve closed
LP gas cylinder empty
Power cord not plugged in, or no power to receptacle, or blown fuse
Low gas pressure to unit
Burner ports near igniter are obstructed or dirty
Burner not installed correctly on orifice
Defective or clogged burner valve
Incorrect orifice or clogged orifice
Igniter defective (not glowing)
Defective regulator or regulator installed improperly
Burner will not stay litBurner ports obstructed or dirty
Vent plugged on regulator or regulator installed improperly
Windy conditions
Low gas pressure
Slow to heat upLow gas pressure or low LP cylinder
Burner ports are obstructed or dirty
Defective or clogged burner valve
Incorrect orifice or clogged orifice
Gas OdorBurner went out or did not light
Loose or broken gas line
Ruptured pressure regulator
Burner not installed correctly on orifice
Poor combustion, air-fuel mixture not adjusted properly
Obstructed/dirty burner ports
Burner not working well / lazy
or yellow flame
Rotisserie will not light or will
not stay lit
Interior halogen lights not
working
Control panel LED lights not
working
Rotisserie motor not workingPower cord not plugged in, or no power to receptacle
Burner ports are obstructed or dirty, check for spider webs
Poor combustion, air-fuel mixture not adjusted properly
Gas pressure incorrect / incorrect regulator
Orifice sized incorrectly for gas type
Not holding in the control knob long enough
Windy conditions
Igniter defective (not glowing)
Power cord not plugged in, or no power to receptacle
Power cord not plugged in, or no power to receptacle
Check for burned-out bulb
Power cord not plugged in, or no power to receptacle
Check fuse on electrical box.
Please visit the Aspire by Hestan website to access the parts list for your Aspire by Hestan product:
www.hestanaspire.com.
SERVICE
All warranty and non-warranty repairs should be performed by qualified service personnel. To locate an
authorized service agent in your area, contact your Hestan dealer, local representative, or the manufacturer.
Before you call, please have the model number and serial number information ready. This information is
shown on the rating sticker affixed to the underside of the drip tray of your appliance.
Hestan Commercial Corporation
3375 E. La Palma Avenue
Anaheim, CA 92806
(888) 905-7463
OUTDOOR GAS PRODUCT LIMITED WARRANTY
WHAT THIS LIMITED WARRANTY COVERS
Hestan Commercial Corporation (“HCC”) warrants to the original consumer purchaser of an Aspire by Hestan outdoor gas
product (the “Product”) from an HCC authorized dealer that the Product is free from defective materials or workmanship for a
period of one (1) year from the date of original retail purchase or closing date for new construction, whichever period is longer
(“Limited Warranty Period”). HCC agrees to repair or replace, at HCC’s sole option, any part or component of the Product that
fails due to defective materials or workmanship during the Limited Warranty Period. This Limited Warranty is not transferable
and does not extend to anyone beyond the original consumer purchaser (“Purchaser”). This Limited Warranty is valid only on
Products purchased and received from an HCC authorized dealer in the fifty United States, the District of Columbia and Canada.
This Limited Warranty applies only to Products in non-commercial use and does not extend to Products used in commercial
applications.
HOW TO OBTAIN WARRANTY SERVICE
If the Product fails during the Limited Warranty Period for reasons covered by this Limited Warranty, the Purchaser must
immediately contact the dealer from whom the Product was purchased or HCC at 888.905.7463.
Purchaser is responsible for making the Product reasonably accessible for service or for paying the cost to make the Product
reasonably accessible for service. Service is to be provided during normal business hours of the authorized Hestan Commercial
Service Provider. To the extent Purchaser requests service outside of the normal business hours of the authorized Hestan
Commercial Service Provider, Purchaser will pay the difference between regular rates and overtime or premium rates. Purchaser
is required to pay all travel costs for travel beyond 50 miles (one way) from the nearest authorized Hestan Commercial Service
Provider.
EXTENSIONS TO ONE YEAR LIMITED WARRANTY PERIOD:
In addition to the One-Year Limited Warranty, the following components have extended warranty coverage
as specifically set forth below:
1. The Product’s stainless steel grill body, stainless tubular grill burners, Sear burners and rotisserie infrared burner (where
applicable) are warranted to be free from defects in material and workmanship under normal non-commercial use and
service for the lifetime of the original Purchaser. This excludes surface corrosion, scratches, and discoloration which may
occur during normal use and is limited to replacement of the defective part(s), with the Purchaser paying all other costs,
including labor, shipping and handling, as applicable.
2. The Product’s cooking grates and warming rack are warranted to be free from defects in material and workmanship under
normal non-commercial use and service, for a period of ten (10) years from the original date of purchase. This excludes
surface corrosion, scratches, and discoloration which may occur during normal use and is limited to replacement of the
defective part(s), with the Purchaser paying all other costs, including labor, shipping and handling, as applicable.
3. The Product’s spit rod, briquette trays, manifolds, gas valves and sealed burner assemblies (where applicable) are warranted
to be free from defects in material and workmanship, under normal non-commercial use and service, for a period of five (5)
years from the original date of purchase. This is limited to replacement of the defective parts, with the Purchaser paying all
other costs, including labor, shipping, and handling, as applicable.
4. All other grill components are warranted to be free from defects in material and workmanship, under normal noncommercial use and service, for a period of two (2) years from the original date of purchase. This is limited to replacement
of the defective parts, with the Purchaser paying all other costs, including labor, shipping, and handling, as applicable.
(continued)
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay for: damage to or defects in any
Product not purchased from an HCC authorized dealer; color variations in color finishes or other cosmetic damage; failure
or damage from abuse, misuse, accident, fire, natural disaster, commercial use of the Product, or loss of electrical power or
gas supply to the Product; damage from alteration, improper installation, or improper operation of the Product; damage from
improper or unauthorized repair or replacement of any part or component of the Product; damage from service by someone
other than an authorized agent or representative of the Hestan Commercial Service Network; normal wear and tear; damage
from exposure of the Product to a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals; damage
resulting from the failure to provide normal care and maintenance to the Product; damage HCC was not notified of within the
Limited Warranty Period; and incidental and consequential damages caused by any defective material or workmanship.
ARBITRATION:
This Limited Warranty is governed by the Federal Arbitration Act. Any dispute between Purchaser and HCC regarding or
related to the Product or to this Limited Warranty shall be resolved by binding arbitration only on an individual basis with
Purchaser. Arbitration will be conducted by the American Arbitration Association (“AAA”) in accordance with its Consumer
Arbitration Rules or by JAMS. The arbitration hearing shall be before one arbitrator appointed by the AAA or JAMS. The
arbitrator shall not conduct class arbitration and Purchaser shall not bring any claims against HCC in a representative capacity
on behalf of others.
LIMITATION OF LIABILITY:
This Limited Warranty is the final, complete and exclusive agreement between HCC and Purchaser regarding the Product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE. NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY AFTER THE
LIMITED WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY
ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON HCC.
HCC ASSUMES NO RESPONSIBILITY THAT THE PRODUCT WILL BE FIT FOR ANY PARTICULAR PURPOSE,
EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW.
HCC SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE,
MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF HCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO
RECOVERY OF ANY KIND AGAINST HCC SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF
THE PRODUCT.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR
INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE,
MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF HCC. THIS
LIMITED WARRANTY STATES YOUR EXCLUSIVE REMEDY.
EN
No oral or written representation or commitment given by anyone, including but not limited to, an employee, representative or
agent of HCC will create a warranty or in any way increase the scope of this express Limited One Year Warranty. If there is any
inconsistency between this Limited Warranty and any other agreement or statement included with or relating to the Product,
this Limited Warranty shall govern. If any provision of this Limited Warranty is found invalid or unenforceable, it shall be
deemed modified to the minimum extent necessary to make it enforceable and the remainder of the Limited Warranty shall
remain valid and enforceable according to its terms.
INTERACTION OF LAWS WITH THIS LIMITED WARRANTY:
Some states, provinces or territories may not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Some states,
provinces or territories may provide for additional warranty rights and remedies, and the provisions contained in this Limited
Warranty are not intended to limit, modify, take away from, disclaim or exclude any mandatory warranty requirements provided
by states, provinces or territories, including certain implied warranties. This warranty gives you specific legal rights, and you
may also have other rights which vary depending on location.
Any questions about this Limited Warranty may be directed to
4. Si I’odeur persiste, éloiqnez-vous de
I’appareil et appelez lmmédiatement Ie
fournisseur de gaz ou Ie service d’incendie.
L’INOBSERVATION DES INFORMATIONS DONNÉES DANS CE MANUEL PEUT
ENTRAÎNER UN INCENDIE OU UNE EXPLOSION DE NATURE À CAUSER DES
DÉGÂTS MATÉRIELS ET DES BLESSURES GRAVES, VOIRE MORTELLES.
Ne pas essayer d’allumer cet appareil sans lire d’abord la section INSTRUCTIONS
D’ALLUMAGE de ce manuel.
À utiliser à l’extérieur UNIQUEMENT. Cet appareil de cuisson n’est pas destiné à être
installé dans ou sur les véhicules de loisirs ni les bateaux.
1. Ne pas entreposer ni utiliser de I’essence ni
d’autres vapeurs ou liquides inflammables
dans Ie voisinage de l’apparell, ni de tout
autre appareil.
2. Une bouteille de propane qui n’est pas
raccordée en vue de son utilisation, ne doit
pas être entreposée dans Ie voisinaqe de cet
appareil ou de tout autre appareil.
FR
Gaz inflammable - débrancher toute alimentation en propane ou gaz naturel de cet
appareil avant de procéder à l’entretien de celui-ci.
Pièces et composants électriques – débrancher les alimentations électriques de toute
nature avant de procéder à une opération d’entretien.
LIRE CE MANUEL ATTENTIVEMENT ET ENTIÈREMENT AVANT
D’UTILISER LE GRIL POUR LIMITER LES RISQUES D’INCENDIE, DE
BRÛLURES OU D’AUTRES BLESSURES. CONSERVER CE MANUEL À
TITRE DE RÉFÉRENCE.
La plaque signalétique donne des informations importantes sur cet appareil Aspire telles que les numéros
de série et de modèle, le type de gaz et la pression d’admission, la cote BTU pour chaque type de brûleur et
les dégagements minima d’installation.
La plaque
signalétique de ce
gril Aspire se trouve
sur le dessous du bac
de récupération.
PRÉCAUTIONS À PRENDRE AVANT D’UTILISER CE GRIL
S’il est bien entretenu, ce gril Aspire procurera un service sûr et fiable pendant de nombreuses années. Il
convient toutefois de faire preuve d’extrême prudence car le gril dégage une chaleur intense qui peut causer
des blessures graves, voire même mortelles, si les instructions ne sont pas suivies à la lettre. Lorsqu’on se sert
de cet appareil, les pratiques élémentaires suivantes en matière de sécurité doivent être adoptées.
1. NE JAMAIS LAISSER LE GRIL SANS SURVEILLANCE PENDANT LA CUISSON.
2. Les enfants ne doivent pas être laissés seuls ou sans surveillance aux alentours d’un gril en cours
d’utilisation. Ne jamais les laisser s’asseoir, se tenir ou jouer sur le gril ni autour de lui. Ne pas ranger
d’articles qui attirent les enfants autour ou en dessous du gril ni dans le chariot. Ne jamais laisser des
enfants se glisser à l’intérieur du chariot.
FR
3. Ne jamais se servir du gril lorsqu’on est sous l’influence de l’alcool ou de drogues.
4. Ne jamais se servir du gril par grand vent. Si l’appareil est implanté dans un endroit constamment
venteux, en bord de mer, sur un sommet, etc., un coupe-vent sera nécessaire. Toujours s’en tenir aux
dégagements spécifiés dans la section INSTALLATION de ce manuel.
5. Ce gril ne doit être utilisé qu’en plein air, à l’exclusion des bâtiments, garages, hangars, passages couverts
ou de tout espace clos. Ne pas faire fonctionner le gril sous un abri combustible non protégé. Ne le faire
que dans des endroits bien aérés. Voir la section INSTALLATION de ce manuel.
6. Ne pas utiliser le gril si un contrôle d’étanchéité n’a pas été effectué sur tous les raccordements de gaz.
Voir la section RACCORDEMENTS DE GAZ de ce manuel.
7. Si le gril est installé par un installateur ou technicien professionnel, ne pas oublier de leur demander où
se trouve le robinet d’arrêt de l’alimentation en gaz. Toutes les conduites de gaz doivent être pourvues
d’un robinet d’arrêt aisément accessible. En cas d’odeur de gaz, effectuer immédiatement un contrôle
d’étanchéité. Pour ce faire, utiliser uniquement de l’eau savonneuse. Ne jamais rechercher des fuites de
gaz avec une flamme nue. Voir la section RACCORDEMENTS DE GAZ de ce manuel.
8. Vérifier soigneusement le détendeur, les tuyaux, les orifices de combustion, l’obturateur d’air et la section
venturi / clapet. Toujours couper le gaz à la source (bouteille ou conduite d’alimentation) avant d’examiner
ces pièces.
9. Lorsqu’on allume un brûleur, toujours faire très attention à ce que l’on fait. Veiller à tourner le bouton
correspondant au brûleur que l’on a l’intention d’utiliser. Si un brûleur quelconque ne s’allume pas,
ou s’éteint en cours de fonctionnement, tourner tous les boutons de réglage de gaz en position de
fermeture, ouvrir le couvercle et attendre cinq (5) minutes avant d’essayer de rallumer. Voir la section
INSTRUCTIONS D’ALLUMAGE de ce manuel.
10. Bouteilles de GPL portatives - Toujours fermer le robinet de la bouteille de propane liquide (GPL) après
chaque utilisation. Ne jamais utiliser une bouteille de GPL cabossée ou rouillée. Ne jamais raccorder ou
débrancher une bouteille de GPL ni déplacer ou modifier les raccordements de gaz alors que le gril est en
marche ou Aspire chaud.
11. Examiner le tuyau d’alimentation en GPL avant chaque utilisation du gril. Le tuyau doit rester à l’écart des
parties chauffées du gril. Si le tuyau présente des signes d’abrasion ou d’usure excessive, ou de coupure,
il doit être remplacé avant utilisation du gril. Le tuyau et le détendeur de GPL sont fournis sous forme
d’ensemble complet et doivent être remplacés comme tel. Ne pas essayer de réparer ou remplacer le tuyau
seul. S’adresser au concessionnaire Hestan pour une pièce de rechange authentique, n° réf. 014309.
12. Maintenir tout cordon d’alimentation électrique à l’écart des parties chauffées du gril. Le cordon est
pourvu d’une fiche de mise à la terre à 3 broches qui ne doit pas être retirée ni modifiée. Ne pas utiliser
cet appareil avec un adaptateur à 2 broches sans mise à la terre. Le cordon doit être branché dans une prise
protégée par disjoncteur de fuite à la terre. Voir la section INSTALLATION de ce manuel.
13. Les araignées et les insectes aiment nicher dans les brûleurs, venturis, robinets et orifices calibrés d’un gril,
ce qui gêne la circulation du gaz dans les brûleurs. Cette situation est très dangereuse et peut provoquer
un incendie derrière le panneau de commande, ce qui peut endommager le gril et faire courir un risque de
blessures. Si le gril n’a pas été utilisé pendant une période prolongée, examiner et nettoyer les brûleurs,
venturis, robinets et orifices calibrés. Il est conseillé de contrôler le gril au moins deux fois par an. Pour
plus de détails, voir la section RÉGLAGE DES BRÛLEURS.
14. Maintenir les alentours du gril libre de matières combustibles, détritus, ainsi que de liquides et vapeurs
combustibles tels que l’essence ou un allume-feu liquide. Ne pas gêner la circulation des gaz de combustion
(à l’arrière) ni la ventilation (sur le devant).
15. Si le gril est monté sur un chariot, maintenir l’arrière libre de débris, de bouteilles de GPL de rechange, etc.
Ne pas bloquer les ouïes d’aération du chariot.
(suite)
16. Si le gril est monté sur un chariot et remisé à intérieur, s’assurer qu’il a refroidi avant de le déplacer. Si
on utilise du propane, la bouteille de GPL doit être débranchée et entreposée À L’EXTÉRIEUR, dans
un endroit bien aéré, hors de portée des enfants. Il est conseillé de recouvrir le gril d’une housse, même
lorsqu’il est remisé à l’intérieur.
17. Ne jamais déplacer le gril lorsqu’il est Aspire chaud. Lorsque le gril est en marche, certaines de ses parties
sont suffisamment chaudes pour causer des brûlures graves.
18. Toujours avoir un extincteur du type « ABC » à portée de la main – ne jamais essayer d’éteindre un feu de
graisse avec de l’eau ou d’autres liquides.
19. Éviter de porter des vêtements amples ou à manches longues quand on grille. Ils pourraient prendre feu.
Par souci de sécurité, porter des vêtements appropriés quand on grille. Certains tissus synthétiques sont
hautement inflammables. Ne pas en porter quand on grille.
20. Ne jamais laisser des manicles, des housses ni d’autres matières inflammables toucher une grille de cuisson,
un brûleur ou une surface très chaude ni être à proximité de ces pièces tant que celles-ci n’ont pas refroidi
suffisamment. Les tissus peuvent prendre feu, entraînant ainsi des blessures. N’utiliser que des manicles
sèches. L’utilisation de manicles mouillées ou humides sur des surfaces très chaudes peut causer des
brûlures par la vapeur. Ne pas utiliser une serviette ni un chiffon épais à la place de manicles. Ne pas
laisser des manicles toucher les parties très chaudes des grilles de cuisson ou des grilles de maintien au
chaud.
21. Ne jamais toucher les grilles de cuisson, le couvercle ni les surfaces métalliques aux environs immédiats
avec les mains nues quand on grille, car ces zones deviennent très chaudes et pourraient causer des
blessures. Utiliser les poignées et boutons prévus à cet effet pour faire fonctionner le gril.
22. Protéger ses mains quand on ouvre un couvercle de gril très chaud. Porter un gant de cuisine isolant
quand on fait fonctionner le gril. Toujours ouvrir le couvercle doucement pour permettre à la chaleur et
à la fumée de s’échapper avant de l’ouvrir en grand. Maintenir le visage et le corps aussi loin que possible
quand on ouvre le couvercle. Ne jamais se pencher au-dessus d’un gril ouvert chaud.
23. Le couvercle du gril doit être ouvert en grand lors de l’allumage de celui-ci. Le fait d’ouvrir les robinets de
gaz d’un gril fermé avant de l’allumer ne le fera pas s’allumer plus vite ni plus facilement. Cela ne fera que
causer un risque d’explosion et de blessures graves, voire mortelles. Ne jamais se pencher au-dessus de la
surface d’une grille très chaude ni regarder directement dans le gril quand on essaye de l’allumer. Voir la
section INSTRUCTIONS D’ALLUMAGE de ce manuel.
24. Ne pas faire chauffer des boîtes de conserves fermées car la montée en pression provoquera une explosion de
la boîte.
25. Ne pas recouvrir de papier d’aluminium les grilles de cuisson ni le bac de récupération. Cela modifiera la
circulation d’air vers le gril ou maintiendra prisonnière une chaleur excessive dans la zone des commandes,
ce qui peut faire fondre les boutons de réglage, les fils ou les allumeurs et accroître le risque de blessures. De
tels dégâts sont explicitement exclus de notre garantie.
26. Ne jamais griller sans que le bac de récupération soit en place et poussé à fond vers l’arrière du gril. En
l’absence du bac de récupération, de la graisse très chaude peut s’échapper vers le bas, créant ainsi un risque
d’incendie ou d’explosion.
27. La graisse est extrêmement inflammable. La laisser refroidir avant d’essayer de la manipuler ou de la jeter.
Éviter de laisser de la graisse s’accumuler au fond du gril en nettoyant souvent le bac de récupération. Ne
jamais le nettoyer quand le gril est allumé ou Aspire chaud après avoir récemment fonctionné.
28. Le fait de griller des viandes très grasses ou abondamment huilées causera des flambées soudaines. Les feux
intérieurs et les dégâts causés par eux ou par le gril laissé sans surveillance ne sont pas couverts au titre des
modalités de notre garantie.
(suite)
FR
29. Ne jamais utiliser de charbon de bois, de granulés de bois ni un autre combustible solide quelconque dans le
gril. Les copeaux de bois pour fumage ne doivent être utilisés qu’avec l’accessoire de fumage. Voir la section
FUMOIR de ce manuel.
30. Seuls certains types de verre, la vitrocéramique calorifuge, la terre cuite ou d’autres ustensiles en faïence sont
adaptés à l’utilisation sur un gril. Ces types de matériaux risquent toutefois de se briser en cas de variations
brusques de température. Ne les utiliser qu’à des températures basses à moyennes et conformément aux
directives de leurs fabricants.
31. Ne pas s’appuyer sur les tablettes latérales ni placer une charge de plus de 25 lbs. (11,3 kg) dessus.
32. Ne réparer ni ne remplacer aucune pièce du gril, sauf si ce manuel le conseille expressément. Tout autre
entretien, qu’il soit dans le cadre de la garantie ou non, doit être confié à un technicien qualifié et effectué
par lui.
33. Pour un allumage approprié et un bon rendement des brûleurs, maintenir les orifices de combustion propres.
Il est nécessaire de les nettoyer régulièrement pour optimiser le rendement. Les brûleurs ne fonctionnent
que dans une seule position et doivent être montés correctement pour fonctionner en toute sécurité. Voir la
section RÉGLAGE DES BRÛLEURS de ce manuel.
34. Nettoyer le gril avec prudence. Éviter les brûlures par la vapeur - ne pas utiliser une éponge ou un chiffon
humide pour nettoyer le gril quand il est Aspire chaud. Certains nettoyants dégagent des vapeurs nocives
ou peuvent s’enflammer au contact d’une surface très chaude. S’assurer que toutes les commandes du gril
sont en position d’arrêt et que le gril est froid avant d’utiliser tout type de nettoyant en aérosol sur le gril ou
à proximité de celui-ci. Le produit chimique qui produit la pulvérisation pourrait, en présence de chaleur,
s’enflammer ou causer la corrosion des pièces métalliques. Nettoyer le gril et procéder à son entretien
général deux fois par an. Rechercher tout signe de corrosion, de fêlure ou d’activité des insectes/ Voir la
section NETTOYAGE ET ENTRETIEN de ce manuel.
Visiter le site Web Aspire by Hestan pour consulter la liste des pièces de ce produit de plein air Aspire :
www.hestanaspire.com.
SERVICE
Toutes les réparations dans le cadre ou en dehors de la garantie doivent être effectuées par du personnel
d’entretien qualifié. Pour localiser un réparateur agréé dans la région, s’adresser au concessionnaire Hestan,
au représentant local ou à l’usine. Avant d’appeler, veiller à avoir les numéros de modèle et de série à portée
de la main. Ces informations figurent sur la plaque signalétique fixée au dessous du bac de récupération de
l’appareil.
Hestan Commercial Corporation
3375 E. La Palma Avenue
Anaheim, CA 92806
(888) 905-7463
GARANTIE LIMITÉE
ÉLÉMENTS COUVERTS PAR LA PRÉSENTE GARANTIE LIMITÉE
Hestan Commercial Corporation (« HCC ») garantit à l’acheteur initial d’un appareil à gaz de plein air
Aspire by Hestan (le « Produit ») chez un revendeur agréé HCC que le Produit ne présente aucun vice
de matière ni de fabrication pendant une période d’un (1) an à compter de la date de l’achat initial au
détail ou de la date de clôture en cas de construction neuve, suivant la période la plus longue (« Période
de garantie limitée »). HCC accepte de réparer ou de remplacer, à sa seule discrétion, tout composant ou
pièce du Produit dont la défaillance est due à des vices de matières ou de fabrication pendant la Période de
garantie limitée. La présente Garantie limitée n’est pas transférable et n’est offerte à personne d’autre que
l’acheteur initial au détail (« Acheteur »). La présente garantie limitée n’est valable que pour les Produits
achetés chez et reçus d’un revendeur agréé HCC dans tous les Etats-Unis, dans le District de Columbia
et au Canada. La présente Garantie limitée ne s’applique qu’aux Produits pour usage non commercial, à
l’exclusion de ceux utilisés à des fins commerciales.
MARCHE À SUIVRE POUR UNE RÉPARATION AU TITRE DE LA GARANTIE
En cas de défaillance du Produit pendant la Période de garantie limitée pour des raisons couvertes par
la présente Garantie limitée, l’Acheteur doit contacter immédiatement le revendeur auquel il a acheté le
Produit ou HCC au 888.905.7463.
Il incombe à l’Acheteur de rendre le Produit raisonnablement accessible pour réparation ou de régler les
frais de mise à disposition raisonnable du Produit pour réparation. La réparation sera effectuée pendant
les heures d’ouverture normales du Centre de réparation agréé par Hestan. Dans la mesure où l’Acheteur
demande une réparation en dehors des heures d’ouverture normales du Centre de réparation agréé par
Aspire, l’Acheteur règlera la différence entre le tarif normal et celui des heures supplémentaires ou des
primes. L’Acheteur doit régler tous les frais de déplacement si celui-ci dépasse 80 km [50 miles] (dans un
sens) par rapport au Centre de réparation le plus proche agréé par Hestan.
ALLONGEMENTS AU-DELÀ DE LA PÉRIODE DE GARANTIE LIMITÉE D’UN AN:
En plus de la Garantie limitée d’un an, les composants qui suivent bénéficient d’un prolongement de la
garantie comme indiqué expressément ci-après :
1. Le corps de gril en acier inoxydable, les brûleurs tubulaires en acier inoxydable de gril, les brûleurs
de saisie et le brûleur à infrarouge de tournebroche (le cas échéant) du Produit sont garantis exempts
de vices de matières et de fabrication dans des conditions normales d’utilisation non commerciale et
de réparation. Cela exclut la corrosion, la rayure et la décoloration superficielles susceptibles de se
produire pendant une utilisation normale et se limite au remplacement de la ou des pièces défectueuses,
tous les autres frais, y compris ceux de main d’œuvre, de transport et de manutention le cas échéant,
étant à la charge de l’Acheteur.
2. Les grilles de cuisson et celle de maintien au chaud du produit sont garanties exemptes de vices de
matières et de fabrication dans des conditions normales d’utilisation non commerciale et de réparation
pendant une période de dix (10) ans à compter de la date d’achat initiale. Cela exclut la corrosion, la
rayure et la décoloration superficielles susceptibles de se produire pendant une utilisation normale et
se limite au remplacement de la ou des pièces défectueuses, tous les autres frais, y compris ceux de main
d’œuvre, de transport et de manutention le cas échéant, étant à la charge de l’Acheteur.
3. La broche, les plateaux à briquettes, les collecteurs, les robinets de gaz et les brûleurs scellés (le cas
échéant) du Produit sont garantis exempts de vices de matières et de fabrication dans des conditions
normales d’utilisation non commerciale et de réparation pendant une période de cinq (5) ans à compter
de la date d’achat initiale. Cela se limite au remplacement des pièces défectueuses, tous les autres frais,
y compris ceux de main d’œuvre, de transport et de manutention le cas échéant, étant à la charge de
l’Acheteur.
4. Tous les autres composants de gril sont garantis exempts de vices de matières et de fabrication dans des
conditions normales d’utilisation non commerciale et de réparation pendant une période de deux (2) ans
à compter de la date d’achat initiale. Cela se limite au remplacement des pièces défectueuses, tous les
autres frais, y compris ceux de main d’œuvre, de transport et de manutention le cas échéant, étant à la
charge de l’Acheteur.
(suite)
FR
ÉLÉMENTS NON COUVERTS PAR LA PRÉSENTE GARANTIE LIMITÉE
La présente Garantie limitée ne couvre pas ce qui suit, excluant toute responsabilité financière de
HCC : tous dommages ou vices affectant tout Produit non acheté chez un revendeur agréé HCC ;
variations de coloris dans la finition ou autres dommages esthétiques ; panne ou dommages dus à une
utilisation abusive ou erronée, un accident, un incendie, une catastrophe naturelle, un usage commercial
du Produit, une interruption de l’alimentation électrique ou en gaz du Produit ; dommages résultant d’une
modification, d’une installation ou utilisation incorrecte du Produit ; dommages résultant de la réparation
ou du remplacement incorrect ou sans autorisation de tout composant ou pièce du Produit ; dommages
résultant d’un service après vente assuré par quiconque autre qu’un agent ou représentant agréé du réseau
commercial de Hestan ; usure normale et détérioration ; dommages résultant de l’exposition du Produit à
une atmosphère corrosive contenant du chlore, du fluor ou toute autre substance chimique
nuisible ; dommages résultant de l’absence d’un entretien normal du Produit ; dommages dont HCC n’a pas
été avisé ou qui se sont produits après expiration de la Période de garantie limitée ; dommages accessoires
et indirects causés par tout vice de matière ou de fabrication.
ARBITRAGE :
La présente Garantie limitée est régie par la Loi fédérale sur l’arbitrage. Tout litige opposant l’Acheteur à
HCC et relatif au Produit ou à la présente Garantie limitée doit être résolu par voie d’arbitrage exécutoire
exclusivement sur une base individuelle avec l’Acheteur. L’arbitrage sera effectué par l’Association
américaine d’arbitrage (American Arbitration Association, « AAA ») conformément à ses règles d’arbitrage
pour la protection du consommateur ou par JAMS. L’audience d’arbitrage se tiendra devant un arbitre
nommé par l’AAA ou par JAMS. L’arbitre ne devra procéder à aucun arbitrage collectif et l’Acheteur devra
renoncer à tout recours contre HCC en qualité de représentant de tiers.
LIMITATION DE RESPONSABILITÉ :
La présente Garantie limitée constitue l’accord définitif, intégral et exclusif entre HCC et l’Acheteur eu
égard au Produit.
IL N’EXISTE AUCUNE GARANTIE EXPRESSE AUTRE QUE CELLES ÉNUMÉRÉES ET DÉCRITES PLUS
HAUT. AUCUNE GARANTIE EXPRESSE OU IMPLICITE, Y COMPRIS SANS S’Y LIMITER, TOUTE GARANTIE
IMPLICITE DE QUALITÉ MARCHANDE OU D’ADAPTATION À UN USAGE PARTICULIER NE S’APPLIQUERA
APRÈS L’EXPIRATION DE LA PÉRIODE DE GARANTIE LIMITÉE INDIQUÉE PLUS HAUT. AUCUNE GARANTIE
EXPRESSE APPLICABLE À CE PRODUIT OFFERTE PAR UNE PERSONNE OU ENTREPRISE QUELCONQUE
N’ENGAGERA HCC. HCC NE GARANTIT EN AUCUNE FAÇON L’ADAPTATION DU PRODUIT À UN USAGE
PARTICULIER, SAUF DISPOSITION CONTRAIRE DE LA LÉGISLATION APPLICABLE.
HCC N’ASSUME AUCUNE RESPONSABILITÉ POUR TOUT MANQUE À GAGNER, IMPOSSIBILITÉ DE RÉALISER
DES ÉCONOMIES OU AUTRES AVANTAGES NI POUR TOUT AUTRE DOMMAGE PARTICULIER, DIRECT OU
INDIRECT CAUSÉ PAR L’UTILISATION, L’USAGE ABUSIF OU L’INCAPACITÉ D’UTILISER CE PRODUIT, QUELLE
QUE SOIT LA THÉORIE JURIDIQUE SUR LAQUELLE LA DEMANDE SE FONDE, MÊME SI HCC EST INFORMÉ
DE LA POSSIBILITÉ DE TELS DOMMAGES. AUCUN RECOUVREMENT À L’ENCONTRE DE HCC NE SERA
SUPÉRIEUR AU PRIX D’ACHAT DU PRODUIT.
SANS LIMITER LA PORTÉE DE CE QUI PRÉCÈDE, VOUS ASSUMEZ TOUS LES RISQUES ET LA
RESPONSABILITÉ DES PERTES, DOMMAGES OU BLESSURES ET DÉGÂTS MATÉRIELS SUBIS PAR VOUSMÊMES ET DES TIERS RÉSULTANT DE L’UTILISATION, DE L’USAGE ABUSIF OU DE L’INCAPACITÉ D’UTILISER
CE PRODUIT, QUI NE SONT PAS CAUSÉS DIRECTEMENT PAR LA NÉGLIGENCE DE HCC. LA PRÉSENTE
GARANTIE LIMITÉE FORMULE VOTRE RECOURS EXCLUSIF.
Aucune déclaration ni aucun engagement verbal ou écrit de la part de qui que ce soit, y compris sans s’y
limiter un employé, représentant ou agent de HCC, ne créera une garantie ni élargira en quoi que ce soit
la portée de la présente Garantie limitée expresse d’un an. En cas de divergence entre la présente garantie
limitée et tout autre accord ou déclaration lié ou relatif au Produit, ce sera cette Garantie qui s’applique. Si
une disposition quelconque de la présente Garantie limitée est déclarée invalide ou inapplicable, elle sera
réputée modifiée dans la limite nécessaire pour la rendre applicable et le reste de la Garantie limitée restera
valide et applicable selon ses modalités.
INTERACTION ENTRE CERTAINES LOIS ET LA PRÉSENTE GARANTIE LIMITÉE :
Il se peut que certains États, Provinces et Territoires n’autorisent pas la limitation de durée d’une garantie
implicite ni l’exclusion ou la restriction des dommages directs ou indirects. Les limitations ou exclusions
qui précèdent peuvent par conséquent ne pas être applicables. Il se peut que certains États, Provinces
ou Territoires prévoient d’autres droits et recours en matière de garantie. Les dispositions de la présente
Garantie limitée n’ont pas pour but de limiter, modifier, restreindre, nier ni exclure les conditions
obligatoires de garantie prévues par des États, Provinces ou Territoires, y compris certaines garanties
implicites. La présente garantie confère des droits précis, auxquels peuvent s’en ajouter d’autres qui varient
selon le lieu.
Toute question relative à la présente Garantie limitée peut être adressée à