Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulfi l your needs for many
years to come. Scandinavian design combines clean lines, everyday
functionality and high quality. These are key characteristics of all our
products and the reason they are greatly appreciated throughout the
world.
To get the most out of your new machine, we recommend that you read
the operating instructions before using the machine. The operating
instructions also include information on how you can help protect the
environment.
Operating Instructions
WARNING: Read the instructions before using the machine.
Washing Machine
ASKO W6424W
Contents
Before using your machine for the fi rst
time 5
Transport protection 5
Packing material 5
Washer door 5
Checking water hardness 5
Important safety instructions 6
Grounding instructions 7
Installation 7
Overfl ow guard function 7
Transport/Winter storage 7
Disposal 8
Child safety 9
Keep an eye on children! 9
Parts of the washing machine 10
Dispenser 11
Dyeing fabrics 14
Liquid detergents 15
Detergents 15
Recommended powder detergents 15
Detergent Amounts Based on Water
Hardness 15
Amount of detergent to use 15
Operating instructions 17
Sort your laundry. 17
Turn on the main power switch 17
Open the washer door and load the
laundry 17
Add detergent and fabric softener, as
required 18
Select the program 19
Select options 22
Close the washer door and press the
Start/Stop button 23
Advice and tips before washing 12
Sorting your laundry 12
Clothing 12
Laundry labels 12
Laundry label symbols 12
Advice and tips before washing 13
Coloured cotton 14
Unbleached linen 14
Wool 14
Rayon fi bers and synthetic fi bers 14
Reducing allergic reactions 14
Save time and energy 14
Economy and effi ciency 14
Detergents 14
Once the program has fi nished 24
Settings 25
You can change the following 25
settings: 25
Door opening 25
Extra rinses 25
Care and maintenance instructions 26
Cleaning the trap and the drain pump 26
Cleaning the detergent compartment 26
Cleaning the outside of the machine 26
Cleaning the inside of the machine
to avoid unpleasant smells 27
Rinse holes under the paddle 27
If you have hard water 27
Original instruction
2
Customer Care Center
1-800-898-1879
www.askona.com
Contents
Troubleshooting 28
The washer door will not open 28
The machine will not start 28
After power failure 28
Wet laundry still in the machine 28
Error messages 29
Technical information 30
Technical data 30
Transport protection 31
Service 33
Limited Warranty – Residential
Appliances 33
Quick guide 36
Customer Care Center
1-800-898-1879
www.askona.com
3
Before using your machine for the fi rst time
Do you need this Use&Care Guide in Spanish? Log on to www.askona.com/customer-care to
download.
¿Necesita esta Instrucciones de uso y cuidado en español? Entre en www.askona.com/customer-care
y descárguesela.
4
Customer Care Center
1-800-898-1879
www.askona.com
Before using your machine for the fi rst time
Transport protection
Remove any transport protection devices before
installing the machine. See the "Transport
protection" chapter.
Packing material
Please sort waste materials in accordance with
local guidelines.
Washer door
• The washer door cannot be opened until
the machine is connected to the electricity
supply.
• To open the door manually, see "The washer
door will not open" in the "Troubleshooting"
chapter.
• The machine cannot be started when the
door is open.
• To open the washer door while a program
is running, see "Close the door and press
the Start/Stop button" in the "Operating
instructions" chapter.
Checking water hardness
The quantity of detergent needed depends,
among other things, on water hardness. See
the detergent pack for details. Phone your local
water company to check the water hardness in
your area.
NOTE!
Each machine is tested before leaving the
factory.
A small amount of water may remain in the drain
pump, though this does not aff ect quality or
damage the machine.
See Quick guide on the last page
Customer Care Center
1-800-898-1879
www.askona.com
5
Important safety instructions
SAVE THESE INSTRUCTIONS FOR
FUTURE REFERENCE
WARNING!
To reduce the risk of fi re, electric shock,
or injury to persons when using your
appliance, follow basic precautions,
including the following:
• Read all instructions before using the
appliance.
• Do not run appliance while you are out
of the home.
• The appliance is intended exclusively
for use in households.
• Do not wash or dry articles that have
been previously cleaned in, washed
in, soaked in, or spotted with gasoline,
dry-cleaning solvents, cooking oils,
or other fl ammable or explosive
substances because they give off
vapors that could ignite or explode.
• Use only detergents and softeners
for machine wash. Manufacturer may
not assume responsibility for any
damage and eventual discolouring
of gaskets and plastic components
as a consequence of incorrect use of
bleach and/or colouring agents.
• Never use detergents containing
solvents, since there is a danger of
creating toxic gasses which may
damage the machine and result in
ignition or explosion.
• Do not allow children to play on or
in the appliance. Close supervision
of children is necessary when the
appliance is used near children.
• Before the appliance is removed from
service or discarded, remove the door
to the washing compartment.
• Do not reach into the appliance if the
drum is moving.
• Do not install or store this appliance
where it will be exposed to the
weather.
• Do not tamper with controls.
• Do not repair or replace any part of
the appliance or attempt any servicing
unless specifi cally recommended
in the user-repair instructions or in
published user-repair instructions that
you understand and have the skills to
carry out.
• Do not add gasoline, dry-cleaning
solvents, or other fl ammable or
explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.
• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using a washing machine or
combination washer-dryer, turn on
all water faucets and let the water
fl ow from each for several minutes.
This will release any accumulated
hydrogen gas. As the gas is
fl ammable, do not smoke or use an
open fl ame during this time.
WARNING!
This appliance must be properly grounded.
This manual does not cover every
possible condition and situation that
may occur. Use common sense and
caution when installing, operating, and
maintaining any appliance.
6
Customer Care Center
1-800-898-1879
www.askona.com
Important safety instructions
Grounding instructions
A) Grounding instructions for
a grounded, cord-connected
appliance:
In the event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least
resistance for electric current. This
appliance is equipped with a cord having
an equipment-grounding conductor
and a grounding plug. The plug must
be plugged into an appropriate outlet
that is properly installed and grounded
in accordance with all local codes and
ordinances.
WARNING!
Improper connection of the equipmentgrounding conductor can result in a risk
of electric shock. Check with a qualifi ed
electrician or service representative
or personnel if you are in doubt as
to whether the appliance is properly
grounded.
Do not modify the plug provided with the
appliance.
If it will not fi t the outlet, have a proper
outlet installed by a qualifi ed electrician.
B) Grounding instructions for a
permanently connected appliance:
This appliance must be connected to
a grounded metal, permanent wiring
system, or an equipment-grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead on
the appliance.
NOTE!
This manual does not cover every
possible condition and situation that
may occur. Use common sense and
caution when installing, operating, and
maintaining any appliance.
Installation
See the separate installation instructions.
Overfl ow guard function
If the machine’s water level rises above
the normal level, the overfl ow guard
function begins to pump water out and
shuts off the water intake. If the water
level has not dropped within 60 seconds,
the program is terminated.
Transport/Winter storage
If the machine is to be transported or
stored in unheated premises where the
temperature can fall below freezing, do
as follows:
• Empty the fi lter and the drain pump.
See the "Care and maintenance
instructions" chapter.
• Shut off the water to the washing
machine, loosen the supply hose to
the intake valve, and let the water run
out from the valve and hose.
• After emptying the pump, a small
amount of water may remain in the
machine. This does not aff ect quality
or damage the machine.
Customer Care Center
1-800-898-1879
www.askona.com
7
Important safety instructions
Disposal
When the machine has reached the end
of its service life and is to be disposed
of, it should immediately be made
unusable by removing the door to the
washing compartment. Contact your
local authorities for information about
where your machine should be disposed
of and recycled in the proper way. The
machine is manufactured and labeled for
recycling.
WARNING!
This product may contain chemicals
known to the state of California to cause
cancer or reproductive harm.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
8
Customer Care Center
1-800-898-1879
www.askona.com
Child safety
Keep an eye on children!
WARNING!
• Laundry detergents are corrosive,
so always keep them out of reach of
children.
• Should a child swallow detergent, give
plenty to drink immediately, i.e., one
or two glasses of milk or water. Do not
try to induce vomiting. Seek medical
advice immediately: The National
Poison center phone number is 1-800222-1222.
• Always close the door and start the
appliance as soon as you put in the
detergent.
• Always turn the power off to the
machine when it is not in use.
• Always keep small children away from
the machine when it is open. There
may be some detergent residue left
inside the machine.
• If laundry detergent gets in someone’s
eyes, rinse them with plenty of water
for at least 15 minutes.
On the inside of the detergent
compartment is a child safety catch.
Activated child
safety catch
Inactivated child
safety catch
When the child safety catch is activated,
you must press the release button to pull
out the detergent compartment.
Customer Care Center
1-800-898-1879
www.askona.com
9
Parts of the washing machine
1. Main power switch
2. Dispenser
3. Program panel
4. Serial number plate (on inside of washer
door)
5. Drain pump cover
6. Drain pump (behind cover)
7. Washer door
1
234
5,67
10
Customer Care Center
1-800-898-1879
www.askona.com
Dispenser
1
23
1. Pre Wash
A
5
4
B
6
C
2. Main wash with liquid detergent.
Use the separator (A).
3. Main wash with powder detergent.
Do not use the separator.
4. Fabric softener
5. Release button
6. Child safety catch
The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate
times.
Simply pour the measured amounts of detergent and softener into the proper compartments (as
illustrated) and close the drawer.
NOTE!
To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of
the Heavy wash programs which has a prewash cycle.
Customer Care Center
1-800-898-1879
www.askona.com
11
Advice and tips before washing
Here are some tips that may help you before
washing.
Sorting your laundry
Sorting your laundry
• how soiled they are
• color
• material
Clothing
1. Close zippers and Velcro straps so they
won’t damage fabrics.
2. New colored items may contain excess dye
and should therefore be washed separately
the fi rst few times.
3. Turn delicate items inside out. This reduces
the risk of burling and fading.
4. Empty pockets and wash them inside out if
possible.
Laundry labels
Look at the item’s laundry label. The table below
shows suitable wash programs for diff erent
materials and wash loads. Using modern
washing machines and detergents, such as
compact detergents, you can usually wash at
lower temperatures. It is a good idea to use trial
and error to fi nd out what produces the best
results.
Laundry label symbols
Examples of washing instructions and recommended programs. Always follow the washing
instructions for each garment.
Laundry labelsMaterialProgram
Heavily soiled cotton, linen, white, and light- colored items. Sani HOT to EXTRA HOT
Normally soiled cotton, linen, cotton/polyester.
Light and dark-colored garments.
Polyester, polyamide, elastane, acrylic. Light
and dark-colored garments.
Wool and other very delicate garmentsWool/Hand Wash WARM
Quick HOT
Perma Press WARM
12
Customer Care Center
1-800-898-1879
www.askona.com
Advice and tips before washing
Wash cycle
Normal wash cycle
Permanent Press or Wrinkle
Resistant setting
Gentle/Delicate setting
Hand wash only
Do not wash
Do not wring. Hang dry,
drip dry, or dry fl at
Wash water temperature
Maximum water temp
205° F/95° C
Maximum water temp
160° F/70° C
Maximum water temp
140° F/60° C
Maximum water temp
120° F/50° C
Maximum water temp
105° F/40° C
Maximum water temp
85° F/30° C
Tumble dry cycle
Machine dry
Normal setting
Permanent Press or Wrinkle
Resistant setting
Gentle or Delicate setting
Do not tumble dry
Tumble dry heat setting
Any heat
High heat
Medium heat
Low heat
No heat/Air fl uff
Special drying instructions
Line dry or hang to dry
Bleach instructions
Any bleach when needed
Only non-chlorine bleach
Do not bleach
Dry clean symbol
Dry clean only
Drip dry (do not spin or wring)
Dry fl at
Dry in shade
Ironing instructions
Ironing is necessary
High temperature setting
Medium temperature setting
Low temperature setting
Do not iron or press with heat
Iron without steam
Customer Care Center
1-800-898-1879
www.askona.com
13
Advice and tips before washing
Coloured cotton
Colored cotton items labeled 140 °F (60 °C)
should be washed at HOT the fi rst time in order
to remove any excess dye. If you do not do
so, there is a risk that the color will run. Use
detergent without bleach in order to preserve
the color of the fabric.
Unbleached linen
Unbleached linen fabrics should be washed
at HOT, using detergent containing no bleach
or optical whiteners. Heavily-soiled linen can
occasionally be washed at higher temperatures,
but not too often as the heat can destroy the
linen’s sheen and strength.
Wool
These fabrics are labeled either machine wash
or hand wash. The Wool/Hand Wash program is
at least as gentle as washing by hand.
Wool is especially sensitive to processes such
as washing.
If you do not wish to spin dry, you can squeeze
out the water using terrycloth towels. In this
case select No spin
To fi nd out how to choose this setting, see the
"Operating instructions" chapter. However, most
garments can withstand a short spin. Choose a
short spin by selecting a spin speed of MIN or
less.
.
Save time and energy
Use the Color program to save time and energy.
This program has a shorter main wash than
White, but is often suffi cient for lightly soiled
laundry.
Economy and effi ciency
You can save a lot of energy by not using higher
temperature programs than necessary.
• Select Quick if you just need to freshen up
shirts or exercise clothes, for example. This
will save both water and energy.
• If you select a MAX spin speed, this reduces
energy consumption when drying in a tumble
dryer or drying cabinet.
• Always wash with a full load when using the
Sani, Color, and White programs.
• Avoid pre-washing. Modern machines and
detergents clean eff ectively without pre-
washing. Pre-washing is only necessary for
heavily soiled laundry.
Detergents
Eco-labeled detergents are less harmful to the
environment.
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try to use less detergent, and increase only if
you are not satisfi ed with the results.
Rayon fi bers and synthetic fi bers
Materials made of rayon fi bers, such as viscose,
and some synthetic fi bers are very delicate and
require much space to avoid wrinkling. Only half
fi ll the drum when washing and choose a spin
speed of MIN or lower.
NOTE!
Viscose and acetates are fragile when wet.
Reducing allergic reactions
The washing machine has a Super Rinse
option. Use this for people with sensitive skin,
such as those with allergies and small children.
14
Customer Care Center
1-800-898-1879
www.askona.com
Dyeing fabrics
If you want to dye fabrics in the machine, select
the Color program with the Super Rinse option.
Select the temperature according to the dye
manufacturer’s recommendations.
Choose a MIN spin speed if the fabric to be
dyed is a blended material, such as polyester/
cotton.
NOTE!
Add the dye directly to the washing drum – not
to the detergent compartment. After dyeing, you
should run the machine empty using the same
program. Use the normal amount of detergent.
Advice and tips before washing
Recommended powder detergents
NOTE!
Due to environmental concerns, we discourage
the use of strong chemicals.
When using agents for bleaching or stain
removal, there is a risk of rust (corrosion) and
discoloration of the machine.
Liquid detergents
We don’t recommend liquid detergents because
they tend to produce more suds than powder
detergents when used in water temperatures of
HOT or higher.
If you should try a liquid detergent, start with a
very small amount, such as 1 to 2 tablespoons.
Also, liquid detergent can be used for all
programs without prewash, so add it into the
main wash compartment.
Detergents
Laundry detergents are available in low-,
normal- and high-sudsing formulas. A
detergent´s ability to clean is not relative to the
amount of suds it produces. Excess suds in a
front-loading washer actually interfere with the
cleaning because they cushion the tumbling
action. Also, high-sudsing detergents are more
diffi cult to completely rinse out. The use of
anything other than a low-sudsing
detergent can cause severe oversudsing,
which could cause suds to backup through
the detergent compartment and run down the
front of the washer onto the fl oor. If oversudsing
occurs, run the wash through one or more
rinse programs until all items are thoroughly
rinsed. Remove the laundry then run the washer
through a Normal wash program to get rid of
any remaining detergent.
We recommend that you don’t use bleach in
your ASKO washer. The tumbling wash action,
temperature control options, extended wash
times and proper amount of detergent are
suffi cient to remove most stains.
ASKO washers use 50% to 75% less detergent
than most other washers. This is because of
their low water consumption and the fact that all
the wash water is repeatedly circulated through
the laundry, ensuring that all the detergent
is fully utilized. We recommend that you use
powder detergents made specifi cally for front-
loading washers. These are sometimes called
HE (High-Effi ciency) detergents. Please visit our
homepage www.askona.com to see the powder
detergents we recommend for ASKO washers.
We recommend that you do not use any powder
detergent that doesn’t wash completely out of
the detergent drawer.
Detergent Amounts Based on Water
Hardness
The amount of detergent needed can vary
due to diff erences in water hardness. To
determine the water hardness in your area,
contact your local water utility or area water
softening company. The harder the water, the
more detergent you may need. Refer to the
chart below for the recommended detergent
amounts based on water hardness. Remember,
you should adjust the amount of detergent you
use by small amounts until you fi nd the correct
amount.
Note that 12 grains and higher is extremely
hard water and detergent alone may not be
enough. You may need to use a water softener
to maximize the performance of your washer.
Also, in areas with hard water (9+) you may
need to wash at lower temperatures to prevent
hard water deposits from forming in the tank
and wash system.
Amount of detergent to use
The amount of detergent needed varies among
the diff erent brands, but for most detergents,
you need only one or two tablespoons. Using
too much detergent can result in detergent
residue being left in your clothes, which can
cause them to appear gray or dingy. You
should start with a small amount of detergent
Customer Care Center
1-800-898-1879
www.askona.com
15
Advice and tips before washing
and increase it only if the cleaning results are
unsatisfactory.
Additionally, you should never put detergent
in the prewash compartment unless you are
using a wash program that has a prewash cycle.
This could cause excess foaming, which could
damage the machine.
The amount of detergent needed can also
depend on the hardness of the water in your
area. See the “Detergent Amounts Based on
Water Hardness” section on the next page for
more details.
Recommended detergent amounts based on water hardness
Detergent amounts
Water hardnessPre WashMain Wash
Soft (0-3 grains per gal.)1 teaspoon1 to 1-1/2 tablespoons
Medium (4-8 grains per gal.)1 teaspoon1 to 2 tablespoons
Hard (9+ grains per gal.)1 teaspoon2 to 3 tablespoons
16
Customer Care Center
1-800-898-1879
www.askona.com
Operating instructions
WARNING!
To reduce the risk of fi re, electric shock, or
injury to persons, read the IMPORTANT
SAFETY INSTRUCTIONS before operating this
appliance.
Sort your laundry.
See the "Advice and tips before washing"
1
Place underwired bras in a laundry net.
Empty pockets. Coins, nails, and the like can
cause damage to the machine and fabrics. See
the "Advice and Tips" section before washing.
chapter.
Turn on the main power switch
2
NOTE!
Power on
Press the on/off button for min. 1 sec and max.
5 sec.
Power off
Press the on/off button for min. 5 sec.
If the ON/OFF command is not correctly
accepted by the machine, wait min. 8 sec before
any further press.
Open the washer door and load
the laundry
3
Door Opening button (key symbol). The door
opens once all water has drained from the
machine. Load the laundry. The wash program
chart shows how much laundry can be washed
with each program.
If the washer door is closed, press the
Customer Care Center
1-800-898-1879
www.askona.com
17
Operating instructions
Add detergent and fabric
softener, as required
4
recommendations for how much detergent
you should use. The machine holds 18 lb (8
kg) of laundry. If you only have a small amount
of laundry in the machine, you can reduce the
amount of detergent used.
Powder detergent
Pour the powder into the main wash
compartment, and pre-wash compartment as
well if desired.
Liquid detergent
When using a liquid detergent, observe the
detergent manufacturer's recommendations.
We recommend using a laundry ball with thick
detergents. In the main detergent compartment,
use the section wall (A) – see fi gure in the
section Dispenser. Add the detergent into the
front compartment of the detergent dispenser.
The detergent packaging will have
NOTE!
Do not fi ll above the compartment’s maximum
fi ll level. Otherwise fabric softener will be
dispensed too early, which impairs the washing
eff ect.
WARNING!
To reduce the risk of fi re, electric shock, or
injury to persons, read the IMPORTANT
SAFETY INSTRUCTIONS before operating this
appliance.
Wash ball or net
If you use a wash ball or net, place it directly in
the drum and select a program without prewash.
NOTE!
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try using less detergent, and increase only if
you are not satisfi ed with the results.
Fabric softener
Pour the fabric softener into the
compartment with the
the recommendations on the fabric softener
packaging.
symbol. Follow
18
Customer Care Center
1-800-898-1879
www.askona.com
Operating instructions
Select the program
You select a program by turning the
5
beside the selected program and the estimated
program time appears on the display. Use the
option buttons to select any options.
1. Auto
This program automatically adjusts the length of
the main wash and the number of rinses to the
amount of laundry loaded in the machine.
2. Sani
Program for heavily soiled laundry, with dirt
that needs to be fully dissolved before the main
wash. A pre-wash is used to do this. You can
select the temperature freely, so follow the
washing instructions for each garment. The
highest temperature, EXTRA HOT, is suitable
for very heavily soiled laundry. The spin speed
can be selected freely. The machine adapts
the program time and water consumption to the
load size.
3. White
Program for normally to heavily soiled
laundry, whites and colors. You can select
the temperature freely, so follow the washing
instructions for each garment. HOT is a good
temperature for heavily soiled cotton garments,
as well as for garments worn next to the skin.
Select WARM if the laundry is less soiled.
The spin speed can be selected freely. The
machine adapts the program time and water
consumption to the load size.
program selector. An LED lights up
QuickEveryday Wear
Colour
White
Sani
Auto
Perma Press
Wool/Hand Wash
Rinse
Spin & Drain
4. Color
A standard program for lightly to moderately
soiled laundry. The temperature can be selected
freely, so follow the washing instructions for
each garment. Garments worn next to the skin
ought to be washed at HOT. Very lightly soiled
laundry often comes clean already at WARM.
The spin speed can be selected freely. The
machine adapts the program time and water
consumption to the load size.
5. Quick
Program for normally soiled cotton and/or linen
clothes for daily use up to a full load. You can
select "Cold" (incoming water temperature),
WARM, HOT or EXTRA HOT. The lower the
selected temperature, the shorter the program
time. Garments worn next to the skin should be
washed at EXTRA HOT.
6. Everyday Wear (Easy care)
Program for synthetics, mixed fi ber, and easy
care cotton. The program has a high water
level and as such is also suitable for cushions,
quilted jackets, and similar items. Read the
washing instructions carefully and remember,
for example, that fabric softener must not
be used with the membranes found in some
outer garments. A washing temperature up to
HOT and a spin speed up to MAX rpm can be
selected.
7. Perma Press
Program for delicate garments made of
synthetic fi bers, mixed fi bers, rayon, and easy
care cotton. The maximum temperature is HOT,
but follow the washing instructions for each
garment. Many synthetics will come clean at
WARM.
Garments worn next to the skin ought to be
washed at HOT. The maximum spin speed is
MIN.
Customer Care Center
1-800-898-1879
www.askona.com
19
Operating instructions
8. Wool/Hand Wash
A gentle laundry program for wool, silk, and
garments that should be washed by hand. The
highest temperature is WARM. This program
has a short spin. The maximum spin speed is
MIN.
9. Rinse
This program performs one cold rinse cycle +
spin. Suitable for laundry that just needs to be
dampened and for cleaning cloths and mops.
10. Spin & Drain
Used to just spin the load. If you only want
to drain the machine of water, select the
symbol (no spin).
20
Customer Care Center
1-800-898-1879
www.askona.com
Operating instructions
Program chart
Program
1. AutoHOT5MAX1818,11.21:50
2. Sani
3. White
4. ColorHOT3MAX1815,91.21:30
5. QuickWARM2MIN96,60.40:45
6. Everyday Wear (Easy care)WARM2MAX915,90.61:10
7. Perma PressWARM3MIN67,90.41:15
8. Wool/Hand WashWARM3MIN618,50.50:45
9. Rinse1MAX94,00.10:20
10. Spin & DrainMAX90.10:15
Adjustment of the displayed washing time
Advanced technology allows the appliance
to sense the amount of laundry and add the
required amount of water during the washing
process. Depending on the washing load,
washing time can be longer or shorter and the
time displayed will be adjusted accordingly.
Pre Wash
XEXTRA HOT5MAX1822,52.22:40
XHOT5MAX1819,81.12:30
Temp.
HOT3MAX1815,61.102:10
WARM3MAX1815,60.592:00
Number of rinses
Spin Speed rpm
Max. load (lb)
Water consumption
(approx. gallon)
Energy consumption
(approx. kWh)
Unevenly distributed laundry or lumps of
laundry in the washing machine drum can cause
problems such as vibration and noisy operation.
The appliance can sense such lumps and will
try to redistribute the laundry. Smaller loads
(e.g. one towel, one sweater, one bathrobe
etc.) or clothes made of materials with special
geometrical properties are virtually impossible
Moreover, displayed washing time may change
due to diff erences in inlet water temperature.
At low inlet water temperatures, washing time
can be longer; at higher temperatures, it can be
to distribute evenly across the washing machine
drum (slippers, large items etc.). This results
in several attempts to redistribute the laundry,
which in turn leads to longer program duration.
shorter.
Program time
(approx. hrs and min.)
Customer Care Center
1-800-898-1879
www.askona.com
21
Operating instructions
Warm
ColdHot
Extra
Hot
Select options
You can select options to adjust the
6
requirements. The available options depend on
the selected program. If the option is available
for the selected program, the symbols lights up
when you press the button.
The machine will remember the options you
select for each program (with one exception
– Delayed Start). You can still change the
selected options the next time you select a
particular program.
• Select the temperature by pressing
• You can select temperatures between COLD
• Select the spin speed by pressing the button
• You can select speeds between MIN
wash program to suit your own specifi c
Temperature
the button until the LED by the correct
temperature lights.
and EXTRA HOT. You cannot choose a
temperature higher than WARM for Wool/
Hand Wash. The maximum temperature for
Quick, Perma Press or Everyday Wear (Easy
care) is HOT."
205°FExtra Hot
140°FHot
105°FWarm
Spin
until the LED by the correct speed lights.
and MAX rpm, No spin, or No drain. The
Max
Min
maximum spin speed varies according to the
selected program, so check the LEDs around
the button.
•
, means that the program does not
include a spin cycle and ends by draining.
•
No drain means that the program does
not include a spin cycle and ends with the
water from the fi nal rinse still in the machine.
The washing will remain covered by the
water from the fi nal rinse, stopping it from
getting wrinkled. If you have selected "No
drain", you must select the Spin & Drain
program and the
the program has ended to drain the water
from the machine before you open the
washer door.
Super Rinse
Use the Super Rinse option if you want to
increase the number of rinses. The maximum
number of rinses is seven and varies depending
on the selected program. Recommended for
persons with extremely sensitive skin and/or in
areas with very soft water. This option cannot be
selected with Quick, Rinse, or Spin & Drain.
• Select Super Rinse by pressing the button
under the symbol.
• An LED next to the button lights when this
option is activated.
symbol (no spin) once
22
Customer Care Center
1-800-898-1879
www.askona.com
Operating instructions
Delayed start
When you select Delayed Start, the machine
will start 1-24 hours after you press the Start/
Stop button.
• Press the button by the symbol to activate
Delayed Start.
• By pressing the button again, you can delay
the start in whole hours up to a maximum of
24 hours.
• Press Start/Stop and the machine will count
down 1 hour at a time, starting after the
selected delay.
If you change your mind and want to cancel
Delayed Start, press and hold Start/Stop for
three seconds.
NOTE!
Remember to press the Start/Stop button to
start the program.
Close the washer door and
press the Start/Stop button
7
Time remaining
When the program starts, an estimated program
time, in hours and minutes, is displayed. The
remaining time is updated three times during
the program, based on the actual load and
the incoming water temperature. The fi rst
update takes place after about 15 minutes. The
remaining time is last updated just before the
fi nal rinse.
NOTE!
Make sure the detergent compartment is
completely dry before you add detergent,
otherwise there is a risk that the detergent will
clump before the machine starts.
To add or remove laundry after the program
starts
If you want to add or remove items after the
program has started, you can stop the program
by pressing and holding the Door Opening
button (key symbol) for three seconds. The
program time fl ashes on the display. When you
restart the machine, add any extra detergent
needed and close the washer door. The
machine continues automatically from the point
where the program was interrupted.
Stopping or changing a program
You can stop a program by pressing the Start/
Stop button for three seconds. To restart the
machine, select a new program, add any extra
detergent needed, and press the Start/Stop
button.
NOTE!
Do not open the detergent compartment while
the machine is running.
Customer Care Center
1-800-898-1879
www.askona.com
23
Operating instructions
Once the program has fi nished
The text "End" is shown on the display
8
off .
The washer door opens automatically once the
program has fi nished. If you want to deactivate
the Automatic Door Opening function, see the
"Selecting settings" section.
• Remove the laundry.
If you have small children or pets at home, close
the washer door once you have removed the
laundry.
NOTE!
Upon completion of the washing cycle, close the
water faucet and unplug the mains cord.
for 2 minutes. The machine then turns
24
Customer Care Center
1-800-898-1879
www.askona.com
Settings
You can change the following
settings:
Automatic Door Opening.
Extra rinses.
Door opening
If you choose Automatic Door Opening, the
washer door will open once the program has
fi nished.
1. Turn off the machine using the main power
switch.
2. Press and hold the Super Rinse button and
then switch on the main power switch.
3. "AdO" is shown on the display if automatic
door opening is activated or "AdF" if this
option has not been activated.
4. Press the Super Rinse button to change the
setting.
5. Press the Door Opening button to save the
setting.
Extra rinses
Upon delivery, your washing machine is set
to use three rinses in the White and Color
programs. If you want to increase the number of
rinses to fi ve for these programs, do as follows:
1. Turn off the machine using the main power
switch.
2. Press and hold the Delayed Start button and
then switch on the main power switch.
3. The display shows "R O" if extra rinses
is activated (5 rinses), or "R F" if it is not
activated (3 rinses).
4. Turn the program selector to change the
setting.
5. Press the Door Opening button to save the
setting.
Customer Care Center
1-800-898-1879
www.askona.com
25
Care and maintenance instructions
Cleaning the trap and the drain pump
The washing machine has a trap where small
items such as coins, buttons, and hairpins can
collect. To clean the trap and the drain pump, do
as follows:
1. Make sure the machine is empty of water
and switched off at the main power switch.
2. Open the door.
3. Unhook the drain hose from the connector
inside the door and drain the water into a
suitable container, such as a shallow bowl.
Cleaning the detergent compartment
Pull out the detergent compartment using the
release button.
Rinse the compartment and scrub it clean. The
cover in the fabric softener compartment can be
removed.
4. Turn the cover counter-clockwise to open the
pump. Remove the cover.
5. Remove any items and debris from the pump
housing and cover. Also check that the pump
impellers at the back rotate.
6. Screw on the cover, replace the drainage
hose on the hatch pin, and close the hatch.
NOTE!
Do not run the detergent compartment through
a dishwasher!
Cleaning the outside of the machine
Clean the outside of the machine and the
program panel with a mild cleaner. Do not
use any solvents, as these can damage the
machine.
NOTE!
Do not hose down the machine with water!
26
Customer Care Center
1-800-898-1879
www.askona.com
Care and maintenance instructions
Cleaning the inside of the machine to
avoid unpleasant smells
Modern detergents often allow laundry to be
washed at low temperatures. This means that
small deposits can build up in the machine.
These, in turn, may lead to unpleasant odors
developing.
To avoid this, we recommend running a EXTRA
HOT wash program once a month. When
you do this, use a small quantity of detergent.
It is not necessary to put any laundry in the
machine.
Rinse holes under the paddle
If you suspect that objects such as nails or
paper clips may have fallen into the wash
drum, you should check the space under the
paddles. Such objects can rust and cause spots
on clothing. Nails and other sharp objects can
cause holes in fabrics.
Do as follows:
1. Insert a screwdriver or similar tool into the
hole on the paddle as illustrated and carefully
push to the left.
4. Remove any objects.
5. Place the paddle in the mounting hole with
the F-mark toward you. Ensure that all the
paddle fasteners are in their holes in the
drum. Push it in until it catches.
If you have hard water
If you live in an area with hard water (high
limescale content), a grayish-white coating may
form on the wash drum. To remove this coating,
pour approximately 20 gram (1 oz) of citric acid
into the wash drum and run any EXTRA HOT
program. Repeat if necessary.
2. Use your other hand to grasp the paddle and
pull it toward you.
3. Lift the paddle.
Customer Care Center
1-800-898-1879
www.askona.com
27
Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses
(circuit breakers). The washer door cannot
be opened with the door opening button (with
the key symbol) if the power is off .
If nothing else works, the washer
door can be opened as follows:
WARNING!
The door may only be opened manually
if the electric power is cut and the
machine has been drained of water.
A Select the Spin & Drain program and the
option with the
the water from the machine. If this does not
work, the machine must be drained manually.
See "Cleaning the trap and the drain pump"
in the "Care and maintenance instructions"
chapter.
B Ensure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
C Take the emergency door opening key (C)
(see fi gure in the section Dispenser) and
insert it into the slot on the right-hand side
of the washing machine door latch. The key
is attached on the back wall of the detergent
dispenser. Remove the detergent dispenser
from the washing machine and take the door
opening key.
symbol (no spin) to drain
D Push the tool upward to open the washer
door.
After use, store the emergency door opening
key (C) in the dedicated compartment (B) (see
image in the section Dispenser).
If in the future the washer door does not open
when the wash program has fi nished, call the
Customer Care Center.
The machine will not start
1. Is the washer door properly closed? Push it
fi rmly.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
3. Check that you have not selected Delayed
Start. To cancel Delayed Start, press the
Start/Stop button for three seconds.
After power failure
Press the main power switch to resume the
current program.
Wet laundry still in the machine
A small load can under certain circumstances
cause imbalance (see " Imbalance"). Rearrange
the load and start the spin program, or load
more laundry and restart the washing program.
28
Customer Care Center
1-800-898-1879
www.askona.com
Troubleshooting
Error messages
If an error occurs during the program, a
message is shown on the display. To exit the
message after taking action, turn the machine
off and then back on.
The error messages that may be shown in the
display are:
F10 Overfi lling
1. Sh u t off the water tap.
2. See "F11 Drainage error".
F11 Drainage error
Check:
• that no objects are stuck in the drainage
hose outlet.
• that the drain pump is not blocked by foreign
objects. Clean the pump. See the "Care and
maintenance instructions" chapter.
• that there are no kinks in the drainage hose.
After taking action, run the Drain program or
press the Door Opening button (key symbol) to
empty the machine. If this does not resolve the
problem, call the Customer Care Center.
F12 Water Inlet Fault
Check:
• that the tap on the water pipe is open.
• that the fi lter in the machine’s water intake is
not blocked.
Action:
1. Sh u t off the water tap.
2. Unscrew the hose.
3. Clean the fi lter in the intake valve on the
machine.
4. Screw the hose back on.
5. Turn on the tap.
6. Run the program again to check whether the
error has been fi xed.
7. If this does not resolve the problem, call the
Customer Care Center.
Imbalance
The machine stops the spin cycle if there is too
much imbalance. The washing machine restarts
the spin cycle and hopefully the laundry is better
distributed in the drum. This procedure can be
repeated up to 10 times. If the machine still fails
to fi nd a good balance, the program jumps to
the next step.
The error message requires no action.
Customer Care Center
1-800-898-1879
www.askona.com
29
Technical information
Technical data
Height:33 1/2'' (850 mm)
Width:23 1/2'' (597 mm)
Depth:23 7/8" (606 mm)
Weight:161 lb (73 kg)
Cylinder volume:15,1 gal (57,2 l)
Max. laundry capacity:18 lb (8 kg)
Spin speed (rpm):400-1200
Rated power:See serial number tag and rating plate.
Heater output:See serial number tag and rating plate.
Water pressure:14-145 psi
Wash drum and liquid compartment material:Stainless steel
Outer casing material:Powder-coated and hot-galvanized sheet steel or
stainless steel.
Water connection:59" (1.5 m) pex pipe
Drain:67" (1.7 m) polypropylene hose
30
Customer Care Center
1-800-898-1879
www.askona.com
Transport protection
Remove the three transport bolts and the plastic
plugs for locking the machine for transport
before using the machine.
1. Loosen and remove the bolts as illustrated
below.
3. Remove the plastic covers from the plugs.
Push the plastic covers into the three holes
that contained the plugs. Save the plastic
plugs in case the machine is moved in the
future.
NOTE!
If the machine is to be transported, the bolts
and plastic plugs for locking the machine during
transport must be installed to prevent damage
to the machine through shaking. If the transport
bolts or plastic plugs have been lost, you can
order new ones from your retailer.
2. To remove the plastic plugs that held the
bolts, squeeze together and pull out.
Article numberDesignation
80 882 77Screw
80 901 05Plastic plug, transport
lock
Order three of each item!
Customer Care Center
1-800-898-1879
www.askona.com
31
Installation
Installation
See the separate installation instructions
included in the set of documents.
Electrical installation
Connect the machine by plugging it into an
earthed wall socket. The electrical wall socket
must be placed outside of the installation area to
be easily accessible.
Electrical Connections
The machine is delivered ready-fi tted with a
plug and is intended for connection to an ASKO
Dryer, which is equipped with a matching
receptacle. The plug supplied with the washer
can only be used with an ASKO Dryer. If the
washer is used separately or with another dryer,
it must be on a separate 208-240 V singlephase circuit.
If the machine is to be used in a wet area, the
supply must be protected by a residual current
device.
As supplied: 208-240 V, 60 Hz, 2000W heating
element,15A fuse required.
NOTE!
Repairs and maintenance relating to safety or
performance must be carried out by a qualif ed
professional.
WARNING!
Connection to a permanently wired supply point
must be made only by a qualifi ed electrician.
32
Customer Care Center
1-800-898-1879
www.askona.com
Service
Limited Warranty – Residential
Appliances
ASKO Distribution North America, LLC.
(“ASKO”) warrants to the original purchaser
(the “ASKO Customer”) of the ASKO product
(the “ASKO Product”), who purchased the
ASKO Product from a distributor, dealer,
manufacturer’s representative or other seller
who has been authorized by ASKO, that this
ASKO Product is free of defects in materials
and/or workmanship, subject to the terms
and conditions set forth herein. This Limited
Warranty covers parts and labor, except as set
forth in this Limited Warranty. Service must
be provided by an authorized ASKO service
company. YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. This Limited Warranty is valid only
when the ASKO Product is used in the country
in which it was purchased. Proof of original
purchase date is required to obtain service
under this Limited Warranty.
Residential ASKO Products Used
Exclusively for Household/Personal
Purposes:
Two (2) Years limited Warranty – Any warranty
service claims for residential ASKO Products
must be fi led with ASKO within two (2) years
from date of purchase. Service will be provided
during normal business hours.
Residential ASKO Products Not Used
Exclusively for Household/Personal
Purposes or used Commercially or used in
Marine, Mobile or Aeronautical Applications:
One (1) Year limited Warranty – Any warranty
service claims for ASKO Products not used
exclusively for household and personal use, or
used commercially or used in marine, mobile,
or aeronautical applications must be fi led with
ASKO within one (1) year from date of purchase.
Service will be provided during normal business
hours.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if the
ASKO Product is used in a manner that is
inconsistent with published user or operator
instructions and/or installation instructions.
2. Service calls to correct the installation of the
ASKO Product, to instruct you on how to use
the ASKO Product, to replace or repair house
fuses, or to correct house wiring or plumbing.
3. Consumable items and parts, such as fi lters.
4. Damage resulting from accident, alteration,
misuse, abuse, negligence, fi re, fl ood, acts
of God, improper use, improper installation,
installation not in accordance with electrical
or plumbing codes, or use of products not
approved by ASKO, as well as any attempted
repair by other than authorized ASKO service
companies.
5. Cosmetic damage, including scratches,
dents, chips or other damage to the
fi nish of the ASKO Product, unless such
damage results from defects in materials or
workmanship and is reported to ASKO within
5 days from date of purchase.
6. Pickup and delivery. The ASKO Product is
intended to be repaired in your home.
7. Repairs to parts or systems resulting from
unauthorized modifi cations made to the
ASKO Product.
8. Expenses for travel and transportation for
product service if the ASKO Product is
located in a remote area where service by
an authorized ASKO service company is not
available.
9. The removal and reinstallation of the ASKO
Product if it is installed in an inaccessible
location or is not installed in accordance with
ASKO’s published installation instructions.
10.Replacement parts or repair labor on ASKO
Products with original model/serial numbers
that have been removed, altered or cannot
be easily determined.
Customer Care Center
1-800-898-1879
www.askona.com
33
Service
DISCLAIMER
YOUR SOLE AND EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR AS PROVIDED HEREIN.
EXPRESSLY DISCLAIMED ARE ALL OTHER
EXPRESS AND IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions
do not allow exclusion or limitations regarding
warranty rights. This Limited Warranty gives
you specifi c legal rights and you may have other
rights that vary from jurisdiction to jurisdiction.
Attempted repair by any person other than an
authorized ASKO service company will void this
Limited Warranty.
LIMITATION OF LIABILITY
IN NO EVENT SHALL ASKO OR THE
MANUFACTURER AND THEIR RESPECTIVE
PARENTS, SUBSIDIARIES AND AFFILIATES
BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL, EXEMPLARY, PUNITIVE OR
SPECIAL DAMAGES. IN NO EVENT SHALL
ASKO OR THE MANUFACTURER AND THEIR
RESPECTIVE PARENTS, SUBSIDIARIES
AND AFFILIATES BE LIABLE FOR DAMAGES
OTHER THAN ACTUAL DAMAGES AND IN
NO EVENT FOR DAMAGES IN EXCESS OF
THE PRICE PAID FOR THE ASKO PRODUCT
AS TO WHICH A CLAIM IS MADE. Some
jurisdictions do not allow the exclusion or
limitation of incidental, consequential or other
damages, so these limitations and exclusions
may not apply to you. This Limited Warranty
gives you specifi c legal rights. You also may
have other rights that vary from jurisdiction to
jurisdiction.
1
3
TROUBLESHOOTING & ASKO CUSTOMER
CARE
If you think you need repair service, fi rst see
the “Troubleshooting” section of the Use &
Care Guide. If you are unable to resolve the
problem after checking “Troubleshooting,” then
additional help can be obtained by calling ASKO
Customer Care at 1-800-898-1879. Read the
“Troubleshooting” chapter before contacting the
Customer Care Center. Make a note of the (1)
service number, (2) item number and (3) serial
number.
12
34
3
Customer Care Center
1-800-898-1879
www.askona.com
Service
SERVICE AFTER EXPIRATION OF LIMITED
WARRANTY
For information about obtaining parts and
labor after expiration of this Limited Warranty
or arising outside the scope of this Limited
Warranty, please contact ASKO Customer Care
at 1-800-898-1879. After your purchase and
prior to fi rst use of the ASKO Product, register
your ASKO Product with ASKO by utilizing the
address information below. Should you need
further assistance as well, contact us at the
address information below:
ASKO Distribution North America, LLC
Customer Care Center
PO Box 44848
MADISON WI 53744
1-800- 898-1879
www.askona.com
Customer Care Center
1-800-898-1879
www.askona.com
35
QUICK GUIDE
1.
2.
3.
SORT THE WASHING, OPEN THE WASHER DOOR
AND LOAD THE WASHING
Refasten zips.
Look at the item’s laundry label.
Sort the washing according to how soiled it is, colour and material.
NB! Place underwired bras in a laundry net.
TURN ON THE MAIN POWER SWITCH
ADD DETERGENT AND FABRIC SOFTENER,
AS REQUIRED
The detergent packaging will have recommendations for how much detergent you
should use. With only a small amount of washing in the machine, you can reduce
the amount of detergent used.
4.
5.
SELECT A PROGRAMME
You select a programme by turning the programme selector.
The selected programme is shown in the display.
CLOSE THE WASHER DOOR AND PRESS THE START
BUTTON
The time remaining is shown in hours and minutes.
We reserve the right to make changes.
WM70.1
W6424W US/CA
www.askona.com
en (12-16)
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.