Dear Customer,
Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulfill your needs for many years to come.
Scandinavian design combines clean lines, everyday functionality, and high quality. These
are key characteristics of all our products and the reason they are greatly appreciated
throughout the world.
To get the most out of your new dishwasher, we recommend that you read the operating
instructions before using it. The operating instructions also include information on how
you can help protect the environment.
ASKO D5954 OUTDOOR
Operating Instructions
Page 2
Contents
Read the operating instructions
Be careful with certain materials
Checking water hardness
Program key
Outdoor use
Winter storage
Transport
Overflow guard function
Sealing tape
Care and maintenance
instructions
Packing material
Disposal
Activate child lock (button lock)
3Before washing for the first time
3
3
3
3
4Important safety instructions
4
4
4
4
4
4
4
5
6Child safety
6
Information for test institute
Technical data
Warranty
How to contact ASKO Appliances
Inc.
31Technical information
31
31
32Service
33
33
36Quick guide
Load the baskets correctly
Add detergent
Select the program
Select options
After dishwashing
Care and maintenance
instructions
7Dishwasher components
8Dishwasher baskets
10Front panel
11Detergent/Rinse Aid Dispenser
12Economic dishwashing
13Fragile dishes
14Dishwashing
14
14
16
18
19
20Settings
22Time remaining
23
26Rinse aid
27Error messages
28Troubleshooting
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Page 3
Before washing for the first time
Do you need this Use&Care Guide in Spanish? Log on
to www.askousa.com/customer-care to download.
¿Necesita esta Instrucciones de uso y cuidado en
español? Entre en www.askousa.com/customer-care y
descárguesela.
Read the operating instructions
Read through the operating instructions before using the
dishwasher, especially the sections Important safety
instructions, Child safety, and Dishwashing.
Be careful with certain materials
Read the section Fragile dishes before dishwashing
porcelain with unglazed decoration or other utensils made
from plastic, wood, or crystal that you value.
Checking water hardness
Contact the local water utility to check the water hardness
in your area. This is important to determine how much
detergent and rinse aid to use.
Program key
Some dishwashers include program keys in different
languages. Attach the program key in the appropriate
language to the top of the door.
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3Customer Care Center
Page 4
Important safety instructions
SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE
WARNING!
This manual does not cover all possible conditions and
situations that may occur. Common sense and caution
should always be used when installing, operating, and
maintaining any appliance.
•Read all instructions before using the dishwasher.
•Dishwashers must be electrically grounded. Read the
Installation Instructions for details.
•Use the dishwasher only for its intended purpose.
•Do not run the dishwasher while you are out of the
home.
•Use only automatic dishwasher detergents and rinse
agents.
•To reduce the risk of injury, keep detergents and rinse
aids out of the reach of children.
•Do not load sharp items near the door; you could
damage the door seal.
•Place sharp knives in the cutlery basket with the sharp
ends down to avoid the risk of cut-type injuries.
•Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For items not
marked, check the manufacturer’s recommendations.
Items not dishwasher safe could become deformed
or melt and create a potential fire hazard.
•Do not operate the dishwasher unless all enclosure
panels are properly in place (i.e., guard plate, access
panel, toe kick, etc.).
•Do not tamper with controls by removing or changing.
•Do not abuse, sit on, or stand on the dishwasher door
or baskets.
•To reduce the risk of injury, do not allow children to
play in or on a dishwasher.
•Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for two weeks, before using the dishwasher turn
on all hot water faucets and let the water flow from
each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
•When removing an old dishwasher from service or
discarding it, remove the door to the washing
compartment.
•Do not store or use combustible materials, gasoline,
or other flammable vapors and liquids in the vicinity
of this or any other appliance.
•Disconnect electrical power to dishwasher before
servicing.
•Repairs should be done by a qualified technician.
•Read the grounding instructions in the installation
instructions.
Outdoor use
•Always keep the door closed when not loading or
unloading the machine to ensure that water does not
penetrate the electrical components or control panel.
Winter storage
See the Winter storage section in the Care and
maintenance instructions chapter.
Transport
•Avoid long transport distances in very cold weather.
•Transport the dishwasher upright or laying on its back.
Overflow guard function
The overflow protection starts pumping out the machine
and turns off the water supply if the water level in the
dishwasher exceeds the normal level. If the overflow
protection is triggered, turn off the water supply and call
the Customer Care Center.
Sealing tape
Do not remove the twopieces of sealing tape on the inside
of the door.
Care and maintenance instructions
When cleaning the edge around the door, use only a
slightly damp cloth. Do not spray water around the edge!
Moisture can make its way into the lock, which contains
electrical components.
Packing material
Please sort waste materials in accordance with local
guidelines.
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Page 5
Important safety instructions
Disposal
•When the machine has reached the end of its service
life and is to be disposed of, it should immediately be
made unusable. Pull out the power cable and cut it as
short as possible.
•The dishwasher is manufactured and labeled for
recycling.
•Contact your municipality for informationabout where
and how your dishwasher can be recycled correctly.
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5Customer Care Center
Page 6
Child safety
TIP!
Dishwasher detergents and rinse aids are corrosive, so
always keep them out of reach of children.
•Should a child swallow dishwasher detergent or rinse
aid, give plenty to drink immediately, i.e., one or two
glasses of milk or water.Do not try to induce vomiting.
Seek medical advice immediately: Call the National
Capital Poison Center at 1-800-222-1222.
•Always close the door and start the dishwasher as
soon as you put in the detergent.
•Always keep small children away from the machine
when it is open. There may be some detergent residue
left inside the machine.
•If dishwasher detergent gets in someone’s eyes, rinse
them with plenty of water for at least 15 minutes.
•Do not allow children to use or play in or on the
dishwasher.
•Load all long and sharp items in the knife basket. If
this is not possible, load sharp objects with the pointed
end facing the back of the dishwasher. Sharp items
loaded in the cutlery basket should be loaded with
pointed ends down.
Activate child lock (button lock)
You can activate the child lock (button lock) to prevent
children from starting the dishwasher (see the section
Settings).
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1
5
6
7
6
8
9
10
2
3
4
Dishwasher components*
Spray arms6.Knife basket1.
Serial number plate7.Filters2.
Lower basket8.Cutlery basket3.
Rinse aid compartment9.Detergent compartment4.
Panel10.Upper basket5.
*Specifications may differ depending on the model and market.
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4
2
5
1
3
1
1
2
2
3
4
2
1
Dishwasher baskets*
Upper basket
1. Wine glass shelf
2. Handle
3. Knife guard
4. Spray arm
5. Locking handle for upper basket
Raising the upper basket
1. Pull out the upper basket.
2. Grab the sides of the upper basket with both hands and
lift it up.
Lowering the upper basket
1. Pull out the upper basket.
2. While holding the basket, pull out the two locking handles
(5) on either side to lower the upper basket.
Lower basket
Knife basket
1. Fold-down bowl support left
2. Fold-down plate support right
3. Forward mount for plate support (used for plates with a
diameter greater than 9 3/4" (25 cm))
4. Handle
1. Basket
2. Knife support
*Specifications may differ depending on the model and market.
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a
c
b
Dishwasher baskets*
Cutlery basket
*Specifications may differ depending on the model and market.
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9Customer Care Center
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1325
78
9101112
4
6
Front panel
The panel is fitted with touch buttons with audible feedback (see the chapter Settings).
High temperature7.Main power switch1.
Long dry8.Program selector2.
Delayed start9.Program symbol3.
Set time (for the Time program)10.Display4.
Time saver11.Rinse aid indicator5.
Start/Stop12.Child lock (button lock)6.
NOTE!
•The touch buttons only react to use when the door is open. Wait a moment before pressing the touch buttons after
opening the door.
•Two minutes after the last button press, the panel backlight enters energy saving mode. Close and reopen the door,
or press the main power switch, to reactivate the panel.
•Keep the touch buttons clean and free from grease. Wipe them clean with a dry or slightly damp cloth. Never use
cleaners – they can scratch the surface. Use the main power switch to turn off the dishwasher before cleaning the
touch buttons to avoid activating any buttons unintentionally.
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Page 11
1
2
4
5
3
Detergent/Rinse Aid Dispenser
1. Prewash detergent compartment
2. Main wash detergent compartment
3. Rinse aid compartment
4. Detergent compartment lid
5. Rinse aid compartment lid
11Customer Care Center
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Page 12
Economic dishwashing
Run programs only with a full load
Wait until the dishwasher is fully loaded before running a
program, this way you save energy. Use the Rinse & Hold
program to rinse the dishes if there are any unpleasant
odors while you wait for the dishwasher to become fully
loaded.
Run programs at a lower
temperature
If the dishes are only lightly soiled, you can select a lower
temperature with certain programs. See also the section
Select options in the chapter Dishwashing.
Select a program with Short dry
To save energy, use Short dry. The drying result will be
better if, once the program is finished, you leave the door
slightly open.
Do not rinse under running water
Simply scrape off large food particles before loading the
dishwasher.
Choose a green detergent
Read the environmental declaration on the packaging!
Connect to cold water...
If you use oil or electricity to heat your home.
Connect to hot water (max. 160 °F
(70 °C))...
If you use district heating, solar power, or geothermal
power to heat your home. Choosing a hot water
connection cuts program times and reduces the
dishwasher's electricity consumption.
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Page 13
Fragile dishes
Some cookware is not dishwasher safe. This can be for
several reasons. Some materials cannot withstand high
temperatures, others can be damaged by dishwasher
detergent.
Fragile decoration
Porcelain with decoration on top of the glazing (the items
feel rough) should not be washed in a dishwasher.
Crystal / Glass
Position items so that they do not toucheach other during
the wash. Use the lowest possible wash temperature and
the shortest possible program. Select Short dry. Antique
and very fragile items should not be washed in a
dishwasher.
Glass washed in a dishwasher at high temperatures can
gradually develop a gray film that cannot be removed.
Wash fragile glasses at a low temperature and with a
small amount of detergent.
Silver
Silver and stainless steel items should not come into
contact, as the silver can become discolored.
Cutlery with glued handles
Some types of glue are not dishwasher safe. In such
cases, the handles may loosen.
Wood
Wooden items should only be washed in a dishwasher if
marked dishwasher safe.
Aluminum
Aluminum can lose its shine if washed in a dishwasher.
However, good quality aluminum pans can be washed in
a dishwasher, even if some of the shine will be lost.
Plastic items
Avoid washing plastic items that cannot withstand high
temperatures.
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13Customer Care Center
Page 14
Dishwashing
Below are step-by-step instructions to help you achieve
the best possible dishwashing results.
Load the baskets correctly
Do not rinse dishes under running water before
1
loading them in the dishwasher. Simply scrape off
large food particles before loading the dishwasher.
See the section Fragile dishes if you want to wash items
that may be considered fragile.
Upper basket and knife basket
Place glasses, cups, bowls, side plates, and saucers in
the upper basket. Wine glasses are placed on the wine
glass shelf (if fitted). Place sharp knives in the special
knife basket at the top of the dishwasher, or in the knife
stand on the right (if equipped).
NOTE!
All dirty surfaces should face in and down!
Cutlery basket
Place cutlery with the handles facing down, except for
knives, and spread them out as much as possible. Ensure
that spoons do not stack inside each other. The cutlery
basket is placed in the lower basket.
WARNING!
Knives and other pointed items must be placed with the
points down in the cutlery basket or horizontally in other
baskets.
Do not place cutlery made of different materials, such as
silver and stainless steel, in the same place (risk of
discoloration).
The cutlery basket has a fold-down section in the middle
for small items, or small shafts, such as electric whisk
attachments.
Check that the spray arms can
rotate freely
2
Lower basket
Place plates, side plates, serving dishes, pots, and cutlery
(in the cutlery basket) in the lower basket. Lower the
fold-down plate supports when washing pots.
Add detergent
We recommend that you use only unscented,
3
granular automatic dishwashing detergent. Using
the wrong detergent could cause flooding and/or damage
your dishwasher. Do not use detergent that has been wet
and is clumped. Also, check the expiration date on the
container.
The amount of detergent needed can vary due to
differences in water hardness. To determine the water
hardness in your area, contact your local water utility or
area water softening company. The harder the water, the
more detergent you may need. Refer to the chart below
for the recommended detergent amounts based onwater
hardness. Remember, you should adjust the amount of
detergent you use by small amounts until you find the
correct amount. Twelve grains and higher is extremely
hard water and detergent alone may not be enough. You
may need to use a water softener to maximize the
performance of your dishwasher. Also, in areas with hard
water (9+) you may need to wash at lower temperatures
to prevent hard water deposits from forming in tank and
wash system. In hard water areas, both the dishes and
the machine can develop a white or gray film after a while.
If this happens, run the Platters & Pans program with high
temperature and two tablespoons of citric acid or
commercially available dishwasher cleaner in the
detergent compartment (with no dishes in the machine).
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Page 15
Dishwashing
NOTE!
We recommend that you do not add prewash detergent
for the programs Quick wash or Refresh wash.
NOTE!
If you use a dishwashing detergent with a rinse aid
additive, you should not fill the rinse aid dispenser.
This could cause a film on your dishes.
WARNING!
Children must be supervised – dishwasher detergent is
corrosive!
Recommended detergent amounts based on water hardness
Detergent amountsWater hardness
Soft
(0-3 grains per gallon)
Prewash 1 teaspoon
Main wash 1 to 1-1/2 tablespoons
NOTE!
Use only dishwasher detergent! Liquid hand-washing
detergent must not be used as the foam that forms
prevents the dishwasher from operating effectively.
Dishwasher tablets
Halve the tablet if it is difficult to close the dispenser lid.
There is a risk that the detergent will not be released
properly if the lid is tight and cannot open correctly.
NOTE!
Dishwasher tablets are not recommended for short
programs (less than 75 minutes). Use powder or liquid
dishwasher detergent instead.
3-in-1/ All-in-one detergent
Read through the directions for these products carefully.
If anything is unclear, contact the detergent manufacturer.
Medium
(4-8 grains per gallon)
Hard
(9+ grains*)
*12 grains and higher is extremely hard water.
Prewash 1 teaspoon
Main wash 1 to 2 tablespoons
Prewash 1 teaspoon
Main wash 2 to 3 tablespoons
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15Customer Care Center
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Dishwashing
Press the main power switch
until the display lights up
4
Select the program
Press the Program selector one or more times until
5
the desired program symbol appears on the
display.
Time program
The program adapts to the specified running time or finish
time. With this program, it is important to choose a time
suited to how dirty the dishes are.
Lightly soiled dishes0:30-1:15
Normally soiled dishes1:30-2:00
Heavily soiled dishes2:15-3:00
To set the program time, see the section Select options.
Platters & Pans
Program for heavily soiled dishes, such as platters, pans,
casserole dishes, oven dishes, and BBQ utensils. If these
dishes do not completely fill the dishwasher, you can add
plates and other dishes that can withstand a heavy wash
to fill out the load.
This program can be used for grill racks and drip trays.
Activate the high temperature option and select the Long
dry option for improved washing and drying results.
Everyday ware
A program suitable for day-to-day dishwashing. This
program can also clean dried leftovers, but is not intended
for burnt food, such as on oven dishes.
Quick wash
This program is used for glasses and porcelain that is
lightly soiled, such as coffee cups.
Refresh wash
Short program lasting about 15 minutes to refresh outdoor
items before using for serving.
Glass wash
If the dishes are lightly soiled,you can selectGlass wash.
This program is intended for dishes that have just been
used and do not require a powerful program, such as wine
glasses, cocktail glasses, rocks glasses, and beer mugs.
This program can be used for fragile dishes. Select Short
dry if you want to be especially cautious. Refer to the
section for Fragile dishes.
Eco wash
Use when you want to save energy. For normally soiled
dishes.
NOTE!
Remember to brush and wipe particularly greasy grill
racks and drip trays before loading them into the
dishwasher. Otherwise the stainless steel filters will
become clogged, which will adversely affect the
performance of your dishwasher. For information how
to clean the filters, refer to the Care and maintenance
instructions section.
Normal wash
Use to wash normally soiled dishes, and even dishes with
dried leftovers, such as plates, serving dishes, cups,
glasses, and so on.
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Rinse & Dry
This program consists of a rinse with heating and drying.
This is a suitable program if, for example, you plan to
make jam and want to rinse and heat clean glass jars.
Rinse & Hold
Use to rinse dishes while you wait for the dishwasher to
become fully loaded.
Page 17
Dishwashing
Program chart
Water con-
sumption (gal-
lon)
3.30.71:300.91:30max. 1502-3max. 1500-2-Time program
5.20.72:501.43:2014031302-Platters & Pans
3.90.72:001.22:3014031301-
3)
Energy
Hot water
(approx. kWh)
Wash time
(approx.
hours:minutes)
1)
Consumption values
4.70.92:101.62:3515031502Normal wash
3.80.81:451.42:1015021401-Everyday ware
2.70.10:200.20:20-2850-Quick wash
2.70.10:150.20:15-2850-Refresh wash
3.70.31:300.81:5512021051-Glass wash
3.20.52:100.92:2012021201-Eco wash
0.90.30:400.50:501201-0Rinse & Dry
0.90.010:060.010:06-1-0-Rinse & Hold
2)
Cold water
Final
rinse temper-
ature (°F)
Number
of rins-
es
Main wash
(°F)
Pre-
washes
Energy
(approx. kWh)
Wash time
(approx.
hours:minutes)
Op-
Program
tions
4)
Normal wash
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1) Consumption values vary depending on the water supply temperature, the ambient temperature, the size of the load, the selected options, and more.
2) Connection to cold water, approx. 50 °F (10 °C).
3) Connection to hot water, approx. 120 °F (50 °C).
4) The energy label performance figures are based on this program.
17Customer Care Center
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Dishwashing
Select options
To select an option, press one of the option
6
buttons. The field under the button lights when the
option is activated. The available options depend on the
selected program. Once you have started the program,
the options you selected are saved for the next time you
use the same program. An exception is the Delayed start
option.
High temperature
Activate this option for improved dishwashing results. The
machine then uses a higher temperature for the main
wash. This option cannot be activated if the Time saver
option is selected.
If you want to use the lower temperature, press again so
that the field under the button turns off.
You can vary the temperature as shown below:
130 °F (55 °C)/ 160 °F (70 °C)Platters & Pans:
130 °F (55 °C)/ 150 °F (65 °C)Normal wash:
140 °F (60 °C)/ 150 °F (65 °C)Everyday ware:
85 °F (30 °C)/ 140 °F (60 °C)Quick wash:
85 °F (30 °C)/ 140 °F (60 °C)Refresh wash:
105 °F (40 °C)/ 120 °F (50 °C)Glass wash:
120 °F (50 °C)/ 140 °F (60 °C)Eco wash:
Long dry
A higher temperature in the final rinse and alonger drying
phase improves the drying result if you activate the Long
dry option. This causes a slight increase in energy
consumption. This option can be used with all programs
except Time program, Rinse & Dry, and Rinse & Hold.
This option cannot be activated if the Time saver option
is selected.
If you want a program with Short dry, press again so that
the field under the button turns off.
Delayed start
When you select Delayed start, the dishwasher will start
1-24 hours after you press the Start/Stop button.
1. Press the buttononce to activate Delayed start. Press
the button several times – or hold it in – to set the
desired number of hours.
2. Press Start/Stop and the dishwasher counts down 1
hour at a time and starts after the selected delay.
Press and hold Start/Stop for three seconds if you want
to cancel the Delayed start option.
NOTE!
Remember to press the Start/Stop button to start the
program.
Set time
Press the option button several times – or hold it in – to
set the desired program time for Time program. You can
choose a program time between 30 minutes and 3 hours.
Time saver
This option shortens the program time, but uses more
energy and water. This option can be selected with the
Platters & Pans, Normal wash, and Everyday ware
programs.
Press Start/Stop and close the
door
7
The displayflashes three times with the remaining
time to indicate that the program has started. Close the
door properly, otherwise the dishwasher will not start. The
display indicatesif the door is open.
NOTE!
If the machine does not start within 2 minutes of the last
button press, the display returns to showing the last
program run.
Stopping or changing a program
If you want to change programs after starting the
dishwasher, open the door then press and hold Start/Stop
for three seconds. Add more detergent if the lid of the
detergent dispenser has opened. Then choose a new
program, press Start/Stop, and close the door.
Do you want to add more dishes?
Open the door. The dishwasher stops automatically. Add
the dishes, close the door, and the dishwasher resumes
the program.
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Page 19
Dishwashing
If the dishwasher is turned off using the
main power switch or due to a power
failure
If the program was not finished, the interrupted program
resumes when power is restored.
NOTE!
During drying, the program is interrupted if the power is
cut or the door is open for more than 2 minutes.
After dishwashing
Once the program has finished, "End" appears on
8
the display.
A buzzer also sounds at the end of the program. See the
section Settings, which describes how to change this
function.
Once the dishwasher has finished, it uses only standby
power. Turn off the dishwasher using the main power
switch if you want to completely cut the power. Turn off
the water supply valve after each use.
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19Customer Care Center
Page 20
PROG PROG
Press to save the setting value and continue to the next
setting.
Current setting.
Current setting value.
Press to browse between setting values.
Settings
Do as follows to open the settings menu:
First, open the door. Turn off the dishwasher using the main power switch (press and hold). Release the
1.
button.
Press and hold the main power switch until the display lights up.2.
+
Within five seconds, press and hold the Program selector and the Long dry button.3.
Release the buttons when the display shows.4.
TIP!
Be sure to press right on the symbols, so as not to inadvertently activate any other button. Try again if
you fail to open the settings menu the first time.
You can now adjust the following settings:
press
(Off)
(On)
Child lock
(button lock)
DescriptionSettingsOptionsButton
You can activate the child lock (button lock) option to prevent children from starting the dishwasher.
Press theHigh temperature and Long dry buttons
simultaneously to temporarily deactivate the
button lock when you want to start the dishwasher. The button lock is automatically reactivated
after 2 minutes.
Press Start/Stop to save the setting value and continue to the next setting.
If youdo not want to change any other settings, keep pressing Start/Stop to step through the entire settings menu.
(Off)
(Low)
(High)
Press Start/Stop to save the setting value and continue to the next setting.
Buzzer volume
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The dishwasher uses a buzzer to indicate when
a program is finished or when a fault has occurred.
Page 21
Settings
press
(Off)
(Low)
(High)
Press Start/Stop to save the setting value and continue to the next setting.
DescriptionSettingsOptionsButton
This sound is used to confirm each button press.Operation volume
(Low)
(High)
Press Start/Stop to save the setting value and continue to the next setting.
(Off)
(Low dosage)
(High dosage)
Press Start/Stop to exit the settings menu.
LCD contrast
For adjusting the contrast of the display on the
panel.
Rinse aid dosage setting.Rinse aid
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21Customer Care Center
Page 22
Time remaining
Once you have selected a program and options, the
display indicates how long the program took the last time
it was used.Once you have started the dishwasher, the
display indicates how much program time remains. The
remaining time is updated after the water for the final rinse
has been heated.
This may differ somewhat from time to time depending
on the temperature of the water supply, the amount of
dishes, the ambient temperature, and other factors.
While the program is running, the time counts down and
the remaining program time is shown on the display. The
remaining time is shown, for example, as 1:15, which
means the program will run for another 1 hour and 15
minutes.
NOTE!
During the first run of each program, the remaining time
displayed can be slightly misleading, as the dishwasher
is estimating the time. When you run the program a
second time, the dishwasher will calculate the remaining
time based on the previous duration of the program.
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Spray arm
Fine filter
Coarse filter
Pipe
section
1x
1x
Care and maintenance instructions
3. Remove the fine filter. Rinse the fine filter and scrub
it clean with a dish brush and liquid hand-washing
detergent.
4. Replace in reverse order. Check that the edges seal
properly when replacing the fine filter.
Coarse filter
The coarse filter traps larger food particles, which cannot
get past the drain pump. Empty the coarse filter as
necessary.
1. Lift the coarse filter by the handle.
2. Empty the coarse filter. Remember to replace it!
Fine filter
Debris that collects on the fine filter is automatically rinsed
away during each wash. However, the fine filter and its
pipe section should be cleaned a couple of times a year.
1. Turn the handle counterclockwise once.
5. Lock the filter in place byturning the handle clockwise
to the stop position. The handle should point straight
out from the dishwasher.
NOTE!
The dishwasher must not be used without the filter in
place!
Dishwashing efficiency can be affected if the coarse
filter is incorrectly fitted.
2. Lift the pipe section straight up by the handle. Free
the coarse filter to clean the pipe section.
Drain pump
The pump can be accessed from inside the dishwasher.
1. Cut the power to the dishwasher by unplugging the
unit from the power outlet.
2. Remove the coarse filter and pipe section.
23Customer Care Center
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Spray arm bearings
Care and maintenance instructions
3. Remove the small yellow drain pump access cover at
the left of the bottom drain (see illustration below).
4. By inserting your finger into the hole, you can turn the
pump blades to release anything blocking the pump.
5. Reinstall the access cover and filters.
6. Plug the machine in again.
Lower spray arm
Holes and bearings can sometimes become blocked.
1. Pull the lower spray arm straight up to release it.
2. Remove any debris using aneedle, toothpick, or some
other similar pointed device. The spray arms also have
holes underneath.
Upper spray arm
1. Pull out the basket.
2. Unscrew the spray arm bearings as illustrated to
remove the spray arm from the upper basket.
If the dishwasher still does not start and a whirring
sound is heard, the overflow protection has been
triggered.
•Shut off the water.
•Unplug the unit from the power outlet.
•Call the Customer Care Center.
NOTE!
Do not forget to reinstall the drain pump access cover.
3. Clean the upper spray arm in the same manner as the
lower spray arm.
4. Replace the spray arm and screw the spray arm
bearings firmly back into place.
Cleaning the inside of the machine
The dishwasher tub is made of stainless steel and is kept
clean through normal use. However, if you have hard
water, limescale deposits may form in the dishwasher. If
this happens, run the Platters & Pans program with high
temperature and two tablespoons of citric acid or
commercially available dishwasher cleaner in the
detergent compartment (with no dishes in the machine).
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Page 25
Care and maintenance instructions
Cleaning the outside of the machine
•Use only a slightly damp cloth (with a little cleaner if
necessary) when cleaning the outside of the machine.
Do not use solvents, as these can damage the
machine.
•If the surface discolors or rust appears, clean the
surface immediately with a non-abrasive cloth.
WARNING!
Do not use a spray bottle or the like around the door lock.
This is to ensure that water does not penetrate the door
catch and come into contact with the electrical
components.
6. When you no longer see water dripping from the fill
line or shut-off valve, remove the towel.
7. Remove the dishwasher power cord from the
receptacle.
Winter storage
If the dishwasher is to be stored outdoors where the
temperature can fall below freezing, do as follows:
1. Look under the cabinet adjacent to the dishwasher
for a white, plastic type hose leading away from the
dishwasher. This hose is the dishwasher PEX fill hose.
Follow this hose away from the dishwasher to where
it connects to a shut-off valve. Turn this shut-off valve
completely off.
2. Open the dishwasher door, choose any program,
press Start/Stop, and close the dishwasher door. You
will hear the drain pump come on to begin the cycle.
Once you hear the drain pump stop, open the door
and cancel the cycle by holding the Start/Stop button
for three to five seconds.
3. Turn the dishwasher off with the main power switch.
4. Go back under the cabinet to the shut-off valve for the
dishwasher. Lay an old towel under the shut-off valve
and dishwasher fill line. The towel will soak up any
water that comes out of the hose or valve.
5. Disconnect the dishwasher fill line from the shut-off
valve using a 11/16" (17 mm) wrench or an adjustable
wrench.
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25Customer Care Center
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Rinse aid
Drying is faster if you use rinse aid. When the rinse aid
needs topping up, the above symbol lights on the display.
Select dosage
The rinse aid dispenser can be adjusted between 0 (off)
and 6.
Top up with rinse aid
Top up with rinse aid as follows:
1. Open the rinse aid compartment lid.
2. Carefully top up with rinse aid. Only add rinse aid to
the level marked max.
Increase the rinse aid dosage:
•If the dishes have water marks.
Reduce the rinse aid dosage:
•If the dishes have a sticky white/blue film.
•If the dishes are streaked.
•Heavy foaming. If you have very soft water, the rinse
aid can be diluted 50:50 with water.
Set the dosage
The section Settings describes how to set the rinse aid
dosage.
3. Wipe up any spilled rinse aid around the compartment.
4. Close the lid firmly.
NOTE!
After topping up, it may take a while before the symbol
goes out.
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Error messages
ActionType of faultDisplay
Call the Customer Care Center.Overfilling
Water outlet fault
Inlet valve leakage
Turn off the machine with the main power switch and then turn it on again to clear the error message from the display.
See "Possible causes" in the chapter Troubleshooting.
Check that the water supply valve is on.Water inlet fault
Turn off the water supply valve and call the
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27Customer Care Center
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Troubleshooting
ActionPossible causesProblem
Remove the arms and clean them.The spray arms do not rotate.The dishes are not clean.
Check that the dishes are not blocking
the spray arms.
Avoid large packages.Detergent is too old. Detergentis a perish-
able product.
Incorrect detergent dosage.
Dishwashing program too weak.
Dishes loaded incorrectly.
during the program.
The filter is not correctly fitted.
Too high temperature and/or too much
detergent can cause etching on crystal.
Unfortunately, this cannot be repaired,
only prevented.
Rinse aid dosage setting too high.The dishes have a sticky white/blue film.
Dose according to water hardness. Far
too much or far too little detergent can
result in poor dishwashing results.
Select a higher temperature or a more
powerful program.
Do not cover dishes with large bowls or
lids. Avoid placing very tall glasses in the
corners of the baskets.
Load the dishes securely.Glasses and cups have toppled over
Screw the filter firmly into place. See the
section Care and maintenance instructions.
See the sections Rinse aid and Settings.Incorrect rinse aid dosage setting.Spots or films on the dishes.
Wash crystal at a low temperature and
with a conservative amount of detergent.
Contact the detergent manufacturer.
Reduce the amount. See the sections
Rinse aid and Settings. If you have very
soft water, you may want to dilute the
rinse aid 50:50 with water.
Spots on stainless steel or silver.
Spots left after washing.
Rattling sound when dishwashing.
Some types of food, such as mustard,
mayonnaise, lemon, vinegar, salt, and
dressings, can cause spots on stainless
steel if left for too long.
All stainless steel can cause spots on silver if they come into contact during dishwashing. Aluminum can also cause spots
on dishes.
off.
The dishes are not correctly placed or the
spray arms are not rotating.
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Rinse off these types of food if not starting
the dishwasher immediately. Or why not
run the Rinse & Hold program?
Silver and stainless steel items should
not come into contact during dishwashing.
Use a detergent with a bleaching agent.Lipstick and tea can be difficult to wash
Check that the dishes are placed securely. Spin the spray arms to make sure they
can rotate.
Page 29
Troubleshooting
The dishwasher does not start.
You have forgotten to turn on the main
power switch.
outlet.
ActionPossible causesProblem
Press and hold the main power switch
until the display lights up.
Check.The door is not properly closed.
Check.A fuse/circuit breaker has been tripped.
Check.The plug is not plugged into the power
Check.The water supply valve is turned off.
Check.Overflow/leaks.
1 minute appears on the display.
the filters.
A whirring sound (the drain pump) is
heard from the dishwasher and does not
stop when the main power switch is
turned off.
Check that the Delayed start option has
not been selected.
The programis taking longer than estimated.
Blocked drain hose.Water remains in the dishwasher above
Kink in drain hose.
Debris in the drain pump.
Dirt around the seals and in corners.Bad odor in dishwasher.
Turn off the water supply valve. Pull out
the plug and call the Customer Care
Center.
Press and hold Start/Stop for three seconds if you want to cancel the Delayed
start option.
None. Next time the program is run, the
corrected time will be displayed.
Loosen the drain hose from where it terminates. Check that no debris has
clogged the hose. Is the cone-shaped
part of the drain boot cut to the maximum
size of the fitting where it attaches?
Check that the hose is free from kinks and
sharp bends.
Clean the coarse and fine filters.The filters are blocked.
Clean the drain pump. See the section
Care and maintenance instructions.
Clean with dish brush and low foaming
cleaner.
Low temperature programs have been
selected for a prolonged period.
Rinse aid needs topping up or dosage is
set too low.
The baskets are not correctly positioned.Cannot close door.
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Run a program with a higher temperature
about once a month.
Activate the Long dry option.Drying power too low.The dishes are not dry enough.
Fully load the dishwasher.The dishwasher is not fully loaded.
Top up with rinse add or increase the
rinse aid dosage. See the sections Rinse
aid and Settings.
Open the door a little once the program
has finished.
Check that the baskets arecorrectly positioned horizontally.
Check that the dishes are not blocking
the baskets from sliding properly into
place.
29Customer Care Center
Page 30
Troubleshooting
The touch buttons do not react when
pressed.
ActionPossible causesProblem
Wait a moment then try again.You have pressed the touch buttons too
soon after opening the door.
Clean with a dry or slightly damp cloth.Dirt on the touch buttons.
Open the door until the display lights up.
If this symbol appears on the dis-
play, the door is not open enough.
See the section Settings.Child lock (button lock) activated.
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Technical information
Information for test institute
Energy standard
FTC, 10 CFR Part 430Energy labelUSA:
ANSI/AHAM DW-1-2005Wash performance
CSA C 373-04Energy labelCAN:
Normal wash 130 °F (55 °C), No OptionsProgram for test:
Dosages during testing
3Rinse aid dosage:
Loading for wash performance test
Ensure the upper basket is set to its lowest position.
Technical data
Weight:
1) Weight can vary due to different specifications.
Lower basket with 10 place settings AHAM DW-1Upper basket with 10 place settings AHAM DW-1
35" - 35-3/4" (889-908 mm)Height:
24-5/8" (625 mm)Width:
25" (635 mm)Depth:
163 lb (74 kg)
4.2–140 psiWater pressure:
See serial number tag and rating plate.Electrical connection:
See serial number tag and rating plate.Rated power:
1)
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31Customer Care Center
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Service
It is important to register your product warranty by logging onto "http://www.askousa.com/customer-care/register-myappliance/" and filling out all required fields within 90 days from the date of purchase. After doing so, you will be e-mailed
a certificate that will extend the original warranty for one additional year. If you do not have access to the internet, complete
the warranty card included with the product and mail it to the address on the warranty card within 90 days from the date
of purchase.Cosmetic damage must be reported to your dealer within five days from thedate of purchase. After unpacking
the washer, thoroughly check the unit for cosmetic damage.
ASKO Appliances Inc. will pay for:For residential installations only
Length of warranty Two-Year Full
From date of purchase.
ASKO replacement parts and/or repair labor to correct defect
in materials or workmanship. Service must be provided by an
authorized ASKO service agent.
Third Year Full
Complete your product warranty registration online at
"http://www.askousa.com/customer-care/register-myappliance/" within 90 days from the date of purchase to
extend the original warranty one additional year. If you
do not have access to the internet, complete the warranty card included with the product and mail it to the address on the warranty card within 90 days from the date
of purchase.
Lifetime
For non-residential installations One-year Full
Warranty
From date of purchase.
ASKO replacement parts and/or repair labor to correct defect
in materials or workmanship. Service must be performed by
an authorized ASKO service agent.
ASKO replacement parts (labor cost not included) for the
stainless steel tank if it exhibits a manufacturing defect such
as cracking or rusting through. Service must be provided by
an authorized ASKO service agent.
ASKO replacement parts and/or repair labor to correct defect
in materials or workmanship. Service must be provided by an
authorized ASKO service agent.
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Page 33
Service
Warranty
ASKO Appliances Inc. will not pay for:
1. Service calls to:
•Correct the installation of the appliance.
•Repair damage due to shipment, delivery,
installation, misuse or abuse.
•Instruct how to use the appliance.
•Replace house fuses or correct house wiring.
•Correct house plumbing, including drainage
problems related to improper installation.
•Clean or service air device in drain line.
2. Repair and/or replacement parts for failure of product
if appliance is used for other than home/residential
use.
3. Damage resulting from accident, fire, floods, acts of
God, alteration, misuse, abuse, improper installation,
or installation not in accordance with local electrical
or plumbing codes.
4. Any shipping costs for parts during the limited warranty
period.
5. Replacement parts or repair labor costs for units
operated outside the continental United States.
6. Pickup and delivery. ASKO washers are designed to
be repaired in the home.
Or contact our
Customer Care Center at
1-800-898-1879
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In no event shall ASKO Appliances Inc.
be responsible for any incidental or
consequential damages.
Some states will not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion
or limitation may not apply to you. This warranty gives
you specific legal rights and you may also have other
rights which vary from state to state.
For warranty service, contact our
Customer Care Center at the number
listed below.
Before calling for service or contacting ASKO Appliances
Inc. regarding a warranty issue, make a note of the model,
type name, and serial number.
How to contact ASKO Appliances
Inc.
Write to us at:
ASKO Appliances Inc.
P.O. Box 940609
Plano, TX 75094-0609
www.askousa.com
1-800-898-1879
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33Customer Care Center
Page 34
Notes
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Notes
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35Customer Care Center
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Quick guide
Load the baskets
Do not rinse dishes under running water before
1
loading them in the dishwasher. Simply scrape off
large food particles before loading the dishwasher.
Add detergent
The detergent compartment has one smaller
2
compartment for the prewash and one for the main
wash.
Check that the spray arms can
rotate freely
3
Press the main power switch
until the display lights up
4
Select a program and any
options
5
Press Start/Stop and close the
door
6
Item No.: 8091718. Rev. 02. We reserve the right to make changes.
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