Carefully read the instructions for use before using the washing machine.
W4114C.W.U
W4114C.T.U
Dear Customer,
We thank you for purchasing this quality ASKO product.
We hope it meets all your expectations. Scandinavian design combines pure lines, everyday functionality,
and high quality. These are the key characteristics of all our products, and the reason why they are highly
appreciated across the globe.
We kindly recommend you to read these instructions before using the appliance for the fi rst time. The
instruction manual also includes information on how you can help protect the environment.
TABLE OF CONTENTS
Important safety instructions 3
Washing machine description 7
Dispenser tray 7
Before using the appliance for the fi rst time 8
Installation and connection 10
Tips before washing 15
Washing process, step by step (1 – 8) 18
System settings 31
Errors – what to do? 38
Service 43
Technical information 46
Program table 47
Table washing mode/temperature 49
Table options 50
Disposal 51
Quick guide 55
Cleaning and maintenance 34
The following symbols are used throughout the manual and they have the following meanings:
Information, advice, tip, or recommendationWarning – danger of hot surface
Warning – general dangerWarning – danger of fire
Warning – danger of electric shock
Original instructions
2
Customer Care Center, 1-800-898-1879, www.askousa.com
See Quick guide on the last page.
IMPORTANT SAFETY INSTRUCTIONS
GENERAL
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE!
To reduce the risk of fi re, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance.
2. Do not run appliance while you are out of the home.
3. The appliance is intended exclusively for use in households.
4.
5. Use only detergents and softeners for machine wash. Manufacturer may
6.
7. Do not allow children to play on or in the appliance. Close supervision of
8. Before the appliance is removed from service or discarded, remove the
9. Do not reach into the appliance if the drum is moving.
10. Do not install or store this appliance where it will be exposed to the weather.
11. Do not tamper with controls.
12. Do not repair or replace any part of the appliance or attempt any servicing
13. Do not add gasoline, dry-cleaning solvents, or other fl ammable or explosive
14. WARNING! - Under certain conditions, hydrogen gas may be produced
WARNING! - Do not wash or dry articles that have been previously
cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning
solvents, cooking oils, or other fl ammable or explosive substances because
they give off vapors that could ignite or explode.
not assume responsibility for any damage and eventual discolouring of
gaskets and plastic components as a consequence of incorrect use of
bleach and/or colouring agents.
WARNING! - Never use detergents containing solvents, since there is a
danger of creating toxic gasses which may damage the machine and result
in ignition or explosion.
children is necessary when the appliance is used near children.
door to the washing compartment.
unless specifi cally recommended in the user-repair instructions or in
published user-repair instructions that you understand and have the skills to
carry out.
substances to the wash water. These substances give off vapors that could
ignite or explode.
in a hot water system that has not been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using a washing machine or combination
washer-dryer, turn on all water faucets and let the water fl ow from each for
several minutes. This will release any accumulated hydrogen gas. As the
gas is fl ammable, do not smoke or use an open fl ame during this time.
Customer Care Center, 1-800-898-1879, www.askousa.com
3
15. WARNING! - This appliance must be properly grounded. This manual
does not cover every possible condition and situation that may occur. Use
common sense and caution when installing, operating, and maintaining any
appliance.
a) For a grounded, cord-connected appliance:
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current. This appliance is equipped with a cord having
an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING! - Improper connection of the equipment-grounding conductor
can result in a risk of electric shock. Check with a qualifi ed electrician or
service representative or personnel if you are in doubt as to whether the
appliance is properly grounded.
Do not modify the plug provided with the appliance.If it will not fi t the outlet, have a proper outlet installed by a qualifi ed
electrician.
b) For a grounded, permanently connected appliance:
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded metal, permanent wiring
system, or an equipment-grounding conductor must be run with the circuit
conductors and connected to the equipment-grounding terminal or lead on the
appliance.
This manual does not cover every possible condition and situation that
may occur. Use common sense and caution when installing, operating, and
maintaining any appliance.
4
Customer Care Center, 1-800-898-1879, www.askousa.com
KIDSAFE™ CHILD SAFETY
WARNING! - Keep an eye on children!
Laundry detergents are corrosive, so always keep them out of reach of
•
children.
•
Should a child swallow detergent, give plenty to drink immediately, i.e.,
one or two glasses of milk or water. Do not try to induce vomiting. Seek
medical advice immediately: The National Poison center phone number is
1-800-222-1222.
• Always close the door and start the appliance as soon as you put in the
detergent.
Always turn the power off to the machine when it is not in use.
•
•
Always keep small children away from the machine when it is open.
There may be some detergent residue left inside the machine.
• If laundry detergent gets in someone’s eyes, rinse them with plenty of
water for at least 15 minutes.
• Do not allow small children to play with the washing machine.
• Before closing the washing machine door and running the program, make
sure there is nothing except laundry in the drum (e.g. if a child climbed into
the washing machine drum and closed the door from the inside).
• Keep the detergent and conditioner out of reach of children.
• Activate the child lock. See chapter "SYSTEM SETTINGS, section Child
Lock".
• Do not let children younger than three years to come near the
appliance, unless they are under constant supervision.
• The washing machine is made in compliance with all relevant safety
standards. This washing machine may be used by children aged 8 years and
above and by persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge, but only if they are supervised during
the use of the appliance, if they have been provided relevant instructions
regarding safe use of the washing machine, and if they understand the
hazards of inappropriate use. Make sure children do not play with the
appliance. Make sure the children do not clean the washing machine or
perform any maintenance tasks without supervision.
DANGER OF HOT SURFACE
• At higher washing temperatures, the door glass will heat up. Be careful to
avoid burns. Make sure children do not play near the door glass.
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5
WATER OVERFLOW PROTECTION
• If the water level in the appliance rises above the normal level, then the
excessive water level protection will be activated. It will shut off the water
supply and start pumping out the water. If the water level does not decrease
in 60 seconds, the program will be interrupted (see chapter "ERRORS –
WHAT TO DO?").
TRANSPORTING / STORAGE DURING THE WINTER
If you transport or store the appliance in vehicles or rooms that are not heated
and where the temperature could drop to below freezing point, please do the
following:
• Clean the drain pump fi lter. See chapter "CLEANING AND MAINTENANCE".
• Close the water supply to the washing machine, undo the water supply hose
from the water supply tap, and wait until the water fl ows out of the tap and the
hose.
• After the drain pump fi lter is emptied, there can still be a small amount of
water in the machine. This, however, does not aff ect the quality and will not
damage the appliance.
• If the washing machine is to be transported, transport protection has to be
re-installed before transport (See chapter BEFORE USING THE APPLIANCE
FOR THE FIRST TIME).
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE!
6
Customer Care Center, 1-800-898-1879, www.askousa.com
WASHING MACHINE DESCRIPTION
910
15
267834
1211
1. Main switch (ON/OFF)
2. Program selector knob
3. Display unit
4. Program settings buttons
5. Button (start/pause/stop)
6. Dispenser tray
7. Rating plate with information about the washing
machine (on the inside of the washing machine
door)
8. QR and AUID code (on the inside of the washing
machine door)
9. Washing machine door
10. Drain fi lter cover
11. Water release hose
12. Drain fi lter pump (installed behind the drain
pump fi lter)
DISPENSER TRAY
1. Prewash compartment
2. Compartment for main wash liquid
detergent.
5
3
2
The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times.
Simply pour the measured amounts of detergent and softener into the proper compartments (as illustrated)
and close the drawer.
1
4
Use the barrier (3).
2. Compartment for main wash powder
detergent.
Do not use the barrier (3).
4. Softener / conditioner compartment
5. Tab for dispenser tray removal
To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of the
Heavy wash programs which has a prewash cycle.
Customer Care Center, 1-800-898-1879, www.askousa.com
7
BEFORE USING THE APPLIANCE FOR THE FIRST TIME
PACKAGING
Remove all packaging.
Please sort the materials in compliance with local recommendations (see chapter ”DISPOSAL”).
TRANSPORT PROTECTION
Before using the appliance, remove the three transport bolts and plastic plugs which protect the appliance
during transport.
Release and remove the bolts as shown in the
1
fi gures.
To remove the plastic plugs holding the bolts,
2
squeeze them and then pull them out.
123
If you wish to transport the washing machine, reinstall the bolts and plastic caps to lock the machine. This
will prevent any damage to the machine due to vibrations during transport. If you have lost the transport bolts
or plastic caps, replacements can be ordered at your dealer.
Art. No.ID:
Remove the caps from the plastic plugs. Push
3
the caps over the three holes in which the plastic
plugs were inserted. Save the plastic plugs if you have
to transport your washing machine in the future.
270698Bolt
551188Plastic cap (transport lock)
Please order three pieces of each item!
8
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CLEANING
Disconnect the washing machine from the power mains and open the door. Clean the washing machine drum
with a damp cloth and a mild detergent.
No program can be started while the door is open.
SETTINGS BEFORE FIRST USE
After connecting the washing machine and running it for the fi rst time, choose the following:
Language selection
Press the button 2 or the program selector knob to scroll the list of languages. Confi rm your selection by
pressing the OK button.
The amount of detergent depends on the hardness of water. For details, see the detergent packaging.
Please contact your local water supply company to check the water hardness in your area.
Before it dispatched from the factory, every appliance is tested.
As a result, there may be some residual water left in the drain pump fi lter. This, however, does not aff ect the
quality and will not damage the appliance.
Customer Care Center, 1-800-898-1879, www.askousa.com
9
INSTALLATION AND CONNECTION
POSITIONING THE WASHING MACHINE
Read these instructions carefully and completely
before you install the machine. The installation
should be carried out by a qualifi ed person who
is familiar with all local codes and ordinances for
electrical and plumbing connections.
Cosmetic damage must be reported to your dealer
within fi ve days from the date of purchase. After
unpacking the washer, thoroughly check the unit for
cosmetic damage.
The washing machine can be installed as a builtin (integrated) or a free-standing unit. Place the
machine on a level surface so that the power outlet
on the wall is accessible.
Before connecting the washing machine to the
power mains, wait for at least 2 hours until it reaches
room temperature.
Grounding instructions
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of
least resistance for electric current. This appliance
is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
Improper connection of the equipment-
grounding conductor can result in a risk of electric
shock. Check with a qualifi ed electrician or
serviceman if you are in doubt as to whether the
appliance is properly grounded.
Do not modify the plug provided with the appliance.
If it will not fi t the outlet, have a proper outlet installed
by a qualifi ed electrician.
Clearances around the washing machine
min. 50 mm
min. 50 mm
min. 50 mm
Opening the washing machine door (top view)
Freestanding installation
The washer can be placed next to the dryer. It
is essential that the machine is leveled and the
locknuts are tightened to prevent excessive vibration
during spin cycles. Also be sure to leave a minimum
of ½" of space between the washer and the dryer.
The height adjustment for the washer is 35½" to
37½" (900 mm to 950 mm). Do not raise it higher
than 34½" (876 mm).
412 mm
1093,5 mm
110°
Stacked installation
ASKO washers should never be stacked on a
counter or a dryer. You can, however, stack an ASKO
dryer on an ASKO washer. Refer to your Dryer Use
and Care Guide for instructions on how to do this.
Stacking an ASKO dryer on top of an ASKO
washing machine
To stack an ASKO dryer on top of a washing
machine, use the extra vacuum feet and the tipping
guard (A+B), supplied in the cardboard box in the
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ASKO dryer drum. If the washing machine and
dryer are not of matching dimensions or if you
have installed a hidden helper between the two
appliances, then binding plates are available as
optional accessories at the service unit.
A
B
Built-in installation
ASKO washers can be installed beneath a cabinet
or worktop with a height of 34” to 35” (863 to 889
mm) or in a closet. There must be a gap of about ½”
(12 mm) all around the machine, including between
the rear edge of the machine’s top panel and the
back wall. The opening width must be at least
24½” (622 mm). Space must also be available for
the fi ll and drain hoses. See the illustration below
for measurements and positions. If the washer is
installed in a closet the door must be left open while
the washer is running.
ADJUSTING THE FEET
Place the washing machine so that it is stable.
It is important that the machine is level to prevent
excessive vibrations during spin cycles. Each foot
of the washer is adjustable, so you can level the
washer on any surface. Once it is level, securely
tighten the lock nuts on the feet to prevent excessive
vibration during spin cycles.
1. Level the washing machine in longitudinal and
traverse direction by rotating the adjustable feet.
The feet allow levelling by +/- 1 cm.
2. When the appropriate height of feet is set, use the
wrench No. 17 to fi rmly fasten the counter-nuts
towards the bottom of the appliance .
3. Tighten the jam nuts (counter nuts) to the end
position.
This will reduce washing machine noise to
minimum.
1
2
3
622 mm
If the drain outlet is higher than 24"(610 mm), the
connections will need to be recessed.
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11
CONNECTING TO WATER SUPPLY
The machine has to be connected to water
supply by an adequately trained person.
Since ASKO washers have a built-in heating
element, you only need a cold water inlet. The
connection should be made by someone who is
sufficiently skilled. Use the hose supplied with
the washer. (The inlet hose is marked for correct
connection.) The water pressure must be in the
range 15–146 PSI. A valve should be fitted on
the water supply pipe. If a new supply pipe has
been installed for the washer, it should be flushed
thoroughly to remove any foreign particles that might
clog the filter in the fill valve.
The water intake hose has to be fastened fi rmly
enough for the hose to have a good seal.
After connecting the hose, the seal must be checked
for any leaks.
Only use the water supply hose supplied with the
appliance. Do not use any used or other hoses.
CONNECTING TO HOT/COLD WATER
SUPPLY
(Only in some models)
If your appliance has connections for both hot
and cold water, then connect one hose to the cold
water connection and the other hose to the hot
water connection, as indicated on the back of the
appliance:
COLD = cold and HOT = hot.
Hot water is supplied for programs operating at
WARM or more.
Connecting to both hot and cold water will save
time and electric energy when washing.
If your washing machine model has connections
for both hot and cold water, and you only wish to
connect cold water, then the protective cap has to be
(or remain) attached to toe hot water connection.
Hot water connection
(Depending on model)
A few seconds after you start a program, the
washing machine will begin to fi ll with water from
the hot and cold supplies. If for some reason no hot
water is available, the machine waits for one minute
and then fi lls with cold water only. The wash drum
does not start to rotate until it begins to fi ll with water.
Read these instructions carefully and completely
before you install the machine. The installation
should be carried out by a qualifi ed person who
is familiar with all local codes and ordinances for
electrical and plumbing connections.
Cosmetic damage must be reported to your dealer
within fi ve days from the date of purchase. After
unpacking the washer, thoroughly check the unit for
cosmetic damage.
12
If the unit is installed on a second storey, follow
local building codes. We recommend installing a
drip pan.
Customer Care Center, 1-800-898-1879, www.askousa.com
INSTALLING THE DRAIN HOSE
The machine is supplied with the outlet hose already
attached. The hose should be extended over a
suitable sink edge or drain pipe at a height of 24"
to 36" (610 mm to 914 mm) above the bottom of the
unit. (The lower height is preferable.) Make sure the
hose is not kinked.
Drain hose can also be connected directly to the
washbasin drain via a siphon. In this case, the hose,
too, should be 24" to 36" mm above the fl oor. Internal
hose diameter should be at least 18 mm.
See fi gure.
At least 18 mm
If the hose is extended, the internal diameter of
the coupling must not be less than ½".
Do not extend the drain hose higher than 36”
(914 mm) from the bottom of the unit.
24" to 36"
24" to 36"
A
C
B
24" to 36"
Customer Care Center, 1-800-898-1879, www.askousa.com
13
CONNECTING TO THE POWER MAINS
Connection upon delivery
After installation, the washing machine should
stand still for two hours before it is connected to the
power mains.
Connect the appliance to an earthed power outlet.
After installation, the wall outlet should be freely
accessible. The outlet should be fi tted with an earth
contact (in compliance with the relevant regulations).
Electrical Connections
The machine is delivered ready-fi tted with a plug
and is intended for connection to an ASKO Dryer,
which is equipped with a matching receptacle. The
plug supplied with the washer can only be used with
an ASKO Dryer. If the washer is used separately or
with another dryer, it must be on a separate 208-240
V single-phase circuit.
If the machine is to be used in a wet area, the supply
must be protected by a residual current device.
As supplied: 208-240 V, 60 Hz, 2000W heating
element, 15A fuse required.
Connection to a permanently wired supply point
must be made only by a qualifi ed electrician.
TYPE: WMXX.XXXXX
Art.No.: XXXXXX/XXSer.No.: XXXXXXXX
XX Hz
XXXX W
XX-X MPa
XXX-XXX V ~
IPX4
MODEL: XXXXXX.X
XXA
X kg
Information about your washing machine is indicated
on the rating (type) plate.
Use the type A diff erential current protection switch.
We recommend using over-voltage protection to
protect the appliance in case of a lightning strike.
The washing machine may not be connected to
the power mains using an extension cord.
Do not connect the washing machine to an
electrical outlet intended for an electric shaver or
hair dryer.
Any repair and maintenance pertaining to safety
or performance should be done by trained experts.
To reduce the risk of fire, electric shock, or
injury to persons, read the chapter "IMPORTANT
SAFETY INSTRUCTIONS" before operating this
appliance.
14
Customer Care Center, 1-800-898-1879, www.askousa.com
TIPS BEFORE WASHING
This chapter includes several tips on how to prepare
the laundry for washing.
LAUNDRY SORTING
Sort the laundry according to:
• how soiled it is,
• color,
• material.
CLOTHING
1. Close the zips and hook-and-loop fasteners so
that they do not damage the fabric.
2. New dyed items may contain excess dye;
therefore, they have to be washed separately
several times.
3. Turn delicate items inside out. This will decrease
the risk of tear and color fading.
4. Place very sensitive clothes and small items in a
special-purpose laundry washing bag.
(The special purpose laundry bag is available as
an optional accessory.)
5. Empty the pockets and turn them inside out.
Customer Care Center, 1-800-898-1879, www.askousa.com
15
LAUNDRY SYMBOLS
Observe the laundry symbols.
Wash cycle
Normal wash cycle
Permanent Press or Wrinkle
Resistant setting
Gentle/Delicate setting
Hand wash only
Do not wash
Do not wring. Hang dry,
drip dry, or dry flat
Wash water temperature
Maximum water temp
205° F/95° C (EXTRA HOT)
Maximum water temp
160° F/70° C (EXTRA HOT)
Maximum water temp
140° F/60° C (HOT)
Maximum water temp
120° F/50° C (HOT)
Maximum water temp
105° F/40° C (WARM)
Maximum water temp
85° F/30° C (WARM)
Tumble dry cycle
Machine dry
Normal setting
Permanent Press or Wrinkle
Resistant setting
Gentle or Delicate setting
Do not tumble dry
Tumble dry heat setting
Any heat
High heat
Medium heat
Low heat
No heat/Air fluff
Special drying instructions
Line dry or hang to dry
16
Bleach instructions
Any bleach when needed
Only non-chlorine bleach
Do not bleach
Dry clean symbol
Dry clean only
Drip dry (do not spin or wring)
Dry flat
Dry in shade
Ironing instructions
Ironing is necessary
High temperature setting
Medium temperature setting
Low temperature setting
Do not iron or press with heat
Iron without steam
Customer Care Center, 1-800-898-1879, www.askousa.com
COLOURED COTTON
Colored cotton items labeled (140 °F / 60 °C) (HOT)
should be washed at HOT the fi rst time in order to
remove any excess dye. If you do not do so, there is
a risk that the color will run. Use detergent without
bleach in order to preserve the color of the fabric.
UNBLEACHED LINEN
Unbleached linen fabrics should be washed at HOT,
using detergent containing no bleach or optical
whiteners. Heavily-soiled linen can occasionally be
washed at higher temperatures, but not too often as
the heat can destroy the linen’s sheen and strength.
WOOL
These fabrics are intended for either machine or
hand wash. The Wool/Hand Wash program is
equally gentle or even gentler than an actual hand
wash.
Wool in particular is sensitive to washing and similar
procedures.
If you do not wish to spin your clothes, select a
setting without spinning (see "STEP 6: Choose
the program settings /button 3"). However, most
garments are suitable for at least a short spinning cycle. Top spinning speed available is MAX.
VISCOSE AND SYNTHETIC FIBRES
Materials made of viscose and some synthetic fi bres
are highly sensitive, and require a lot of space in
order not to crease. When washing, only fi ll the drum to a half and choose a program with spinning
speed MAX.
Viscose and acetates are fragile when wet.
REDUCING ALLERGIC REACTIONS
(Only in some models)
The options include washing with the Allergy
Program Cotton and Allergy Program Synthetics,
using the Allergy Mode program setting, or using an
extra rinse (Super Rinse). These programs, program
settings, and functions can be used for people with sensitive skin, such as those suff ering from
allergies, or small children.
SAVING TIME AND ENERGY
To save time and energy, use the Everyday Wash.
This program has shorter main wash cycle than
Standard Cotton and often suffi ces for less soiled
laundry.
ECONOMY AND EFFICIENCY
You can save a lot of energy by not using the
programs operating at higher temperatures.
Choose the Quick program if you wish to only
refresh the laundry; or use the Time program. This
will save water and power.
Selecting the maximum spinning speed will reduce
power consumption if you dry the clothes in a
dryer or a drying cabinet.
When using the programs Heavy, Everyday Wash
and Standard Cotton, we recommend washing a full
load.
Avoid prewash. Modern washing machines and
detergents are effi cient without the prewash as well.
Prewash is only necessary for heavily soiled
laundry. Use the additional function Prewash (see
"STEP 6: Program Settings Menu – choosing extra
functions / button 5").
DETERGENTS
Detergents carrying the environment protection label
are less harmful to the environment.
Only add the detergents in compliance with the
recommendations by detergent manufacturers.
Recommended amount of washing detergent
at certain loads and water hardness levels are
specifi ed on the detergent packaging.
STAINS
If your clothes are soiled with stubborn stains
(blood, eggs, coff ee, grass etc.), they should be
appropriately treated before the wash. Then, wash
your laundry using the special programs (if your
washing machine has them).
Do not use any chemical substances or agents;
only use the stain removing detergents.
DYEING FABRICS
If you wish to dye fabrics in the washing machine,
choose the Everyday Wash program with the Super
Rinse extra function. Choose the temperature
according to the dye manufacturer's
recommendations. If you dye mixed fabrics, such
as polyester/cotton, choose a low spinning speed.
Add the dye directly into the drum, rather than
in the detergent compartment. After dyeing use
the Drum Cleaning program (self-cleaning program).
Use the standard amount of detergent.
When using bleaches or stain removal agents,
there is danger of corrosion and discolouration.
To protect the environment, we recommend you
avoid using powerful chemicals.
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17
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