Ashley 3840082, 3840182, 3840147, 3840047 Troubleshooting Guide

Trouble Shooting - Power Operation

12/31/2013

Issue - Furniture will not recline

Power Button

Lock-out Switch

Transformer

Step 1

Insure that all connections are properly attached with the appropriate snap connectors and the

power cable plugged into a wall outlet that has power.

Step 2 -

If the lockout is disabled, the LED on the transformer will be green, but the lockout LED will be off.

Step - 3 -

There is a connection between the Power Button and the Motor. If Steps 1 and 2 do not resolve

the issue turn the stlye on its side and verfiy that the connection (round 5 pin connector) between the

motor and the Power Button is pressed firmly into the motor.

Note: There are two different motor connection systems

Loose Connection

Firm Connection

Step - 4

If all connections are tight (Steps 1-3) then unplug the cable from the wall and wait 5 minutes before

reconnecting the transformer cable to the wall outlet. This time allows the system to reset.

If it does not resolve the issue then order a Customer Connection Kit.

When the lockout is enabled the transformer LED and the lockout LED will be green.