Ascom UPAC Brochure 2

Ascom UPAc – ProfessionAl messAging And

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2 ASCOM UPAC

Efficiency, Productivity, Safety. These
are important building blocks in all
successful operations. Designed for
both simplicity and cost efficiency,
UPAC gives you the security and
messaging functionality that you need.
Whether your business needs to save
time, increase personal security, or
simply improve quality and efficiency,
UPAC is your  professional messaging

and  alarm solution.

3ASCOM UPAC

The UPAC professional messaging and personal
alarm application stands ready to heighten your
mission-critical communications and quicken your
response times. Schools, retail establishments,
hotels, nursing homes, public offices, and
manufacturing industries all benefit from
UPAC’s functionality, reliability and scalability.

Out of sight, but not out of mind

A production facility requires the maintenance of below-freezing temperatures
for a part of its process. The monitoring of these temperatures is a 24/7 job,
but round-the-clock staffing is expensive and often unfeasible. If the tem­perature rises above a set limit during daytime, UPAC sends a signal alarm with
pertinent data to a responsible person, and if he cannot answer, the alarm goes
to the next person. After working hours, the alarm can escalate to an off-site
worker’s GSM mobile. UPAC does not rest until your message is resolved.

Serving your customers

Be there for your customers, even when you are not standing eye-to-eye
with them. Your customers can call you and get the immediate assistance
that they need. For instance, a hotel guest rings for room service – the front
desk then pages the employee best suited to provide the service. In a retail
store, a customer cannot locate a product – he proceeds to a customer
service area, pushes a button, and shortly a store clerk arrives to assist. As
long as customers can contact you quickly and effortlessly, you can provide
the good service they expect.

The lone worker’s guardian angel

While the ability to send an emergency alarm is critical when a lone worker is
at an increased risk for safety, an alarm’s location must be known before emer­gency help can be sent. UPAC eases this potentially stressful situation by han­dling the alarm and pinpointing the alarm’s origin, which enables you to send
a rescue team, locate the distressed worker, and administer the needed care.

Alarming silence

A social worker invites a client into her office to sit and discuss his case. After
a short time, the client becomes angry. He takes a threatening tone, stands
up, and leans across the desk. The apprehensive social worker quietly and
discreetly presses the alarm button on her cordless telephone. Within seconds,
a colleague opens the door and asks if he might have left his binder there.
The social workers exchange smiles, the client relaxes back into his chair, and
the situation is defused.

Regardless of your chosen carrier technology (DECT/IP-DECT,
WiFi, or Paging), UPAC makes sure the right message gets to
the right person at the right time.

www.ascom.com

Benefits of UPAC

Complete messaging/alarm solution in one box
Quicker actions to save time
Increased personal security
Efficient management of handsets
Instant access to phonebook
Easy to use
Easy to install and configure
Highly reliable, maintenance free hardware
Proof of quality
Easy integration with other systems
Expandable up to 100 users

Security alarms
Fire alarm
Nurse call
Building automation alarms
Personal alarm
Machine alarms
Customer assistance

Quality counts

Many industries have high quality assurance goals, which make the log­ging of events vitally important. Tangible proof as to who did what and
when they did it, or exact system readouts at given time intervals are
examples of logged events. Analysing events gives you the proof that
your processes work properly. Logged event data can help you make
changes to improve efficiency.

INTEGRATING PROFESSIONAL MESSAGING

DECT handsets
WiFi handsets
Pagers
GSM phones
E-mail

Message routing
Group handling
Message escalation
Central phonebook
Location handling
Logging
Supervision
Handset management

Ascom
Wireless Solutions

P.O. Box 8783 SE-402 76 Göteborg, Sweden
T [phone] | F [phone]
www.ascom.com

04.2009M0276501 Ver B © Ascom (Sweden) AB Specifications are subject to change without notice.