Ascom TEMS MONITOR MASTER Brochure

TEMS™ MoniTor MaSTEr
acTivE TESTing and MoniToring of convErgEd applicaTionS
2 TEMS™ MONITOR MASTER 8.4
TEMS™ Monitor Master 8.4 is a carrier­grade software and hardware solution designed to test and monitor the end-to-end quality and user-experience of wireless and fixed line services.
TEMS™ MoniTor MaSTEr 8.4
TEMS™ MONITOR MASTER 8.4
The good service that subscribers demand is getting harder to deliver
as networks, devices, and applications converge, with new services appearing
all the time. To attract and retain subscribers to maximize revenue, opera-
tors need services that work and the tools to quickly pinpoint and resolve
problems when they arise.
Problems can be hard to detect. They can happen anywhere in the
delivery chain, from errors in content or application logic, to IP network
issues to problems somewhere in the radio or fixed line bearers. When prob-
lems do arise, they must be found and corrected immediately. Detailed
information is required to identify and fix problems and that means end-
to-end application testing that acts like a user but gives the detail required
by an engineer.
TEMS Monitor Master 8.4 is so flexible that customers can use it to
test any service, including large-scale revenue assurance testing, content
testing, pre-launch multi-modal service testing, monitoring, and roaming
scenarios.
The TEMS Monitor Master platform uses fixed remote Agents. These
Agents allow testing over GSM, GPRS, UMTS, HSDPA, CDMA, PSTN, WiFi, and
LAN bearers, and testing of services such as Web, Web 2.0, MMS, VVM, SMS,
Email, Mobile TV, Voice, and VoIP – in any combination. Agents can be situ-
ated anywhere in the world, with convenient centralized control by the
Quality Manager management system.
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KEY FEATURES
Limitless flexibility for service testing
End-to-end voice and data services testing from the customer
perspective
Full engineering detail
Active probes run 24x7
Test any service on any bearer
Central management
Central SIM server
Highly flexible and configurable reporting and data warehousing for
short-term, long-term, and trend analysis reports
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