Ascotel Office Terminals by ascom
Office 10
User Guide
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Contents
(in alphabetical order)
Acknowledgement tone ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Activating callback if subscriber busy . . . . . . . . . . . . . . . . . . . . . . . . . 6
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Answering a callback if no reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Answering call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Answering the callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Appliance functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Appointment reminder call (wake-up call) . . . . . . . . . . . . . . . . . . . . 11
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Brokering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Call transfer (switching) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dialling a call number from the private directory . . . . . . . . . . . . . . . . 4
Dialling a call number via the digit keys . . . . . . . . . . . . . . . . . . . . . . . 4
Dialling an outside destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dialling via a user-programmable key . . . . . . . . . . . . . . . . . . . . . . . . 4
Display and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Function codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Inquiry call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Keying in digits during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Last-number redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
LED display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Preprogrammed call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Programming user-programmable keys . . . . . . . . . . . . . . . . . . . . . . . 9
Putting a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Setting the handset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setting the ringing pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Setting the ringing rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Setting the ringing volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Telephony functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Using the memory locations (private directory) . . . . . . . . . . . . . . . . . .8
Safety advice
General
This telephone is to be operated on an Ascotel private branch exchange
only.
Please follow the instructions in this User Guide and keep the User Guide
handy and in a safe place.
Connection
Plug the telephone's connecting cables into the appropriate sockets
only. Never try and change the plugs on the connecting cables.
Location
Place your telephone on a non-slip surface.
Choose a location with an ambient temperature between +5 °C and
approx. +35 °C.
Do not expose the telephone to direct sunlight or other sources of heat.
Avoid wet or dusty locations.
Avoid locations where your telephone is exposed to aggressive liquids or
vapours/steam.
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Avoid locations in the immediate vicinity of HiFi and video equipment,
domestic appliances, monitors and electric motors (influence of electromagnetic fields).
Avoid locations in areas with an explosion hazard.
Operation
Never carry the telephone by its connecting cord.
Never telephone in the immediate vicinity of water.
Clean the set with a soft, slightly damp or anti-static cloth.
Do not use any detergents or chemicals to clean the set.
Defects
If your telephone is faulty or defective, please contact your system
supplier. Never dismantle the telephone yourself.
Glossary
Display and keyboard
LED
Loudspeaker
Fox-key
Disconnect key
END
Last-number redial
3 user-programmable
keys
Idle tone
Dial tone when the handset goes off-hook. Signals that your telephone
Digit keys
W
0
. . .
is ready for dialling
Exchange free-to-dial tone
Dial tone for the public network. Signals that your telephone is ready to
dial into the public network.
Star key
Hash key
Microphone
DTMF or transparent mode
Each keystroke sends a specific tone. Automated attendant systems such
as voice mail boxes evaluate these tones to control switching sequences.
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Y
X
Z
9
Basic functions
Answering a call
The telephone rings:
Make the call.
Ending a call
You are making a call:
The call is ended.
or
You are making a call:
END
The call is ended. You hear the idle tone (
You dial a new connection.
☛
Dialling a call number via the digit keys
The handset is on-hook:
You hear the idle tone (
Dial the call number.
☛
+Glossary).
+Glossary).
Dialling a call number from the private directory
The handset is on-hook:
You hear the idle tone.
0..9 Dial one of the 10 stored call numbers.
☛
Dialling via a user-programmable key
The handset is on-hook:
You hear the idle tone.
1 x or
1 x or
1 x
or
The handset is on-hook:
2 x or
2 x or
2 x
Dial the first stored call number of a userprogrammable key.
You hear the idle tone.
Dial the second call number of a user-
programmable key.
(Press the key twice in quick succession).
Last-number redialling
The handset is on-hook:
You hear the idle tone (
The call number last dialled is re-dialled.
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+Glossary).