ASCOM D42 Configuration Manual
Configuration Manual
Ascom d43 DECT Handset
TD 93120EN
10 Oct 2016 / Ver. A
TD 93120EN
10 Oct 2016 / Ver. A
Configuration Manual
Ascom d43 DECT Handset
Contents
1. Introduction ................................................................................................................... 1
1.1 Abbreviations and Glossary .................................................................................... 1
1.2 Functionality Matrix ................................................................................................ 3
2. Getting Started with Configuration of the Handset .................................................. 4
2.1 WinPDM................................................................................................................... 4
2.2 Device Manager....................................................................................................... 4
2.3 Device Management in Multiple Systems ............................................................... 6
3. Handset Installation and Configuration ..................................................................... 7
3.1 Preparing WinPDM or Device Manager for Handset Handling................................ 7
3.2 Installing a New Handset ........................................................................................ 7
4. Maintenance .................................................................................................................. 9
4.1 Definitions ............................................................................................................... 9
4.2 Upgrade Handset Software..................................................................................... 9
4.3 Perform a Factory Reset........................................................................................ 10
4.4 Replacement Procedure Choice Guide ................................................................... 11
4.5 Replacement of Handset with Device Manager .................................................... 11
4.6 Handset Replacement with WinPDM .................................................................... 12
4.7 DECT Frequency Band Configuration..................................................................... 13
5. Handset Configuration................................................................................................ 15
5.1 Configure a Handset with a Template................................................................... 15
5.2 Voice Mail .............................................................................................................. 16
5.3 Central Phonebook ................................................................................................ 17
5.4 Company Phonebook ............................................................................................ 17
5.5 Import Contacts..................................................................................................... 17
5.6 Call Services ........................................................................................................... 18
5.7 Call Diversion ......................................................................................................... 18
5.8 Absence Handling.................................................................................................. 19
5.9 In Call Menu ........................................................................................................... 19
5.10 Customize Soft Keys ........................................................................................... 21
5.11 Show or Hide Missed Call Window ...................................................................... 21
5.12 Own Line Settings ............................................................................................... 22
5.13 Uploadable Language ......................................................................................... 22
5.14 Action when Handset is Placed In Charger ......................................................... 22
5.15 Disable Homebase GAP Registration .................................................................. 23
5.16 Early Encryption .................................................................................................. 23
5.17 Protect Registration from User Deletion.............................................................
24
5.18 Emergency Call Numbers .................................................................................... 24
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Configuration Manual
Ascom d43 DECT Handset
5.19 Audio adjustment ............................................................................................... 24
5.20 Headset Configuration ........................................................................................ 24
5.21 Display Management Layout .............................................................................. 26
5.22 Owner identification in the Idle Display.............................................................. 26
5.23 Screen Saver........................................................................................................ 26
5.24 Name Presentation ............................................................................................. 26
6. Administration ............................................................................................................ 28
6.1 Admin Menu Tree.................................................................................................. 28
6.2 Quick Access to the Handset Device Information ................................................. 29
7. Troubleshooting .......................................................................................................... 30
7.1 Fault Symptoms .................................................................................................... 30
7.2 Display Information............................................................................................... 30
8. Related Documents ..................................................................................................... 32
9. Document History ....................................................................................................... 33
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1. Introduction
1. Introduction
This document is a guide for installing, configuring and maintaining d43 handsets.
The handset can be used immediately but it is highly recommended to install the Windows
Portable Device Manager (WinPDM) or use the centralized Device Manager available in
Integrated Wireless Messaging and Services (IMS3) or the Unite Connectivity Manager
(Unite CM). This enables customization of the behaviour of the handset to suite each user
profile and the specific PBX used in the system.
WinPDM is aimed for smaller sites where the handsets are near to hand. The Device Manager
allows handsets to be managed centrally via a web interface without needing to collect the
handsets beforehand.
The reader is recommended to have a basic knowledge of the system and how handsets are
subscribed to the PBX.
For information about WinPDM, the Device Manager, and related systems, refer to “Related
Documents” on page 32.
1.1 Abbreviations and Glossary
CLIP Calling Line Identity Presentation
CNIP Calling Name Identity Prennsentation
DECT Digital Enhanced Cordless Telecommunications:
global standard for cordless telephony.
Device Manager Application for management of handsets, charging racks, etc.
IMS3 Integrated Wireless Messaging and Services
A software running on an Elise3 hardware, that enables wireless
services to and from handsets and chargers. Features, such as the
Device Manager application, can be included.
IPDI International Portable DAM Identity
DAM (DECT Authentication Module)
See IPEI for more information.
IPEI International Portable Equipment Identity:
IPEI/IPDI is needed to enable network subscription of the handset. At
delivery of the handset, IPEI and IPDI are the same and either can be
used for network subscription. If one handset is replaced with another
using the Easy replacement procedure the IPDI is exchanged and IPEI
and IPDI are no longer be the same. If the IPEI and the IPDI differ, the
IPDI is used for network subscription.
OTA Over The Air
PBX Private Branch Exchange:
Telephone system within an enterprise that switches calls between
local lines and allows all users to share a certain number of external
lines.
WinPDM Windows Portable Device Manager
An application, running on a PC under Windows, for managing portable
devices, charging racks, etc.
Unite
Connectivity
Manager
(Unite CM)
Unite module handling users, communication interfaces,
message routing, activity logging and other essential
messaging services. Features, such as the Device Manager application,
can be included.
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1. Introduction
User ID User ID identifies a set of user parameters that can be saved and
managed. It can be moved together with user parameters between
handsets. It is normally set automatically at DECT subscription to be
equal to call number.
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1. Introduction
1.2 Functionality Matrix
The following matrix shows the functions that are available for the handset. Available
functions require settings to be made using WinPDM/Device Manager.
Audio adjustment (mic gain etc.) Yes
Base station encryption Yes
Central phonebook Yes
Clear lists in charger Yes
Company phonebook Yes
Early Encryption (Enhanced DECT security) Yes
Emergency call numbers Yes
Missed call indication Yes
Own/User headset profile Yes
Own line settings Yes
PBX date format for absence handling Yes
Selection of Device Management system Yes
Upload language Yes
Voice mail access Yes
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2. Getting Started with Configuration of the Handset
2. Getting Started with Configuration of the Handset
The handset can be configured by inserting it into a DP1 or DC4 desktop programmer, or a
CR3 Advanced Charging Rack. The charger is connected via USB or ethernet to the WinPDM
or the Device Manager. For IP-DECT systems, the handset can be configured over-the-air.
This chapter describes how to configure handsets in three different system setups:
•with WinPDM
• with Device Manager via chargers
• with Device Mana3ger over-the air
2.1 WinPDM
WinPDM is run on a PC. The handset is configured as follows:
1 Connect a DP1 or DC4 desktop charger or a CR3 rack charger via USB to the computer
running WinPDM.
2Start WinPDM.
3 Place the handset in this charger connected to WinPDM. A handset that is turned off
starts up automatically and the battery charging symbol is displayed.
For instructions on how to use WinPDM, refer to the Installation and Operation Manual,
Portable Device Manager (WinPDM), Windows Version.
Figure 1. Configuration of handsets via WinPDM
2.2 Device Manager
For instructions on how to use the Device Manager, refer to User Manual, Device Manager.
WinPDM
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2. Getting Started with Configuration of the Handset
2.2.1 Via Chargers
1 Connect a DC4 desktop charger or a CR3 rack charger via the Ethernet port to the
network.
The charger is by default configured to connect to the network using DHCP. If DHCP is
not used in the network, connect each charger via USB to WinPDM and configure a
static IP address.
2 Open the Device Manager.
3 Place the handset in a charger that is connected to the Device Manager. The handset
can either be turned off or turned on when placing it in the charger. A handset that is
turned off starts up automatically and the battery charging symbol is displayed.
Figure 2. Configuration of handsets via Device Manager and chargers.
2.2.2 Over-the-air via IP-DECT
There is no external equipment needed besides Device Manager and IP-DECT. Please proceed
with 3. Handset Installation and Configuration on page 7.
Client
IP
Device Manager
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2. Getting Started with Configuration of the Handset
Figure 1. Configuration of handsets via the Device Manager and over-the-air.
2.3 Device Management in Multiple Systems
When using a handset in multiple IP-DECT systems, it is possible to configure when the
handset shall login to Device Manager depending on which IP-DECT system the handset is
present in.
Example:
There are two IP-DECT systems which the handset is subscribed to, that is, System A and
System B. The handset is configured to login to the Device Manager when the handset is
present in System A.
The handset is currently present in System B and will therefor not login into the Device
Manager, but then the user of the handset switches to System A and the handset logs in to
the Device Manager.
The default setting depends on two conditions:
• if a handset has a valid subscription the default setting is that the handset synchronizes
with the Device Manager in all systems.
• if a handset has no subscriptions and it subscribed to the first system, the default
setting is that the handset synchronizes with the Device Manager in that system, that is,
System A.
NOTE: When changing the "Device Management system" parameter to another system, the
handset loses the connection to the IP-DECT system for a few seconds.
1 In the WinPDM or Device Manager, select the "Number" tab.
2 Select the handset to be configured.
3 In the Number menu, select "Edit parameters". A dialog window opens.
4 Select "Systems".
5In the Device Management System drop-down list, select the system to be used for
device management.
Client
IPBS
IP-DECT
System
Device Manager
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3. Handset Installation and Configuration
3. Handset Installation and Configuration
This section describes the recommended procedure for installing and configuring handsets.
There are several ways to install a handset, but the procedures described here guarantees
simple maintenance of the system.
The Device manager is the recommended method for installing, upgrading and configuring
handsets in a large system because it allows large numbers of handsets to be maintained
simultaneously. Another benefit is that the recall and collection of handsets from users is
not required. Handsets can be maintained while placed in desktop chargers or rack chargers
connected to a network, or an IP-DECT over-the-air connection.
WinPDM is suitable for smaller systems where a handset is managed by inserting it in a
desktop charger or charging rack connected to a computer over USB.
For WinPDM, refer to the Installation and Operation Manual, Portable Device Manager
(WinPDM), Windows Version.
3.1 Preparing WinPDM or Device Manager for Handset Handling
If the parameter definition file (“.def” file) for the handset is not present in the WinPDM or
the Device Manager, it can be added by following the procedure below. The parameter
definition file and software files are delivered as a package file with the extension “.pkg”.
Note that template files (“.tpl”) may also be included in a package file.
1 Open the WinPDM or Device Manager.
2 In the File menu, select Import > Packages.
3 Select the package and click “OK”.
The package is imported and the files are created; one definition file with the extension
“.def” and one software file with the extension “.bin”. Template files may also be created.
3.2 Installing a New Handset
The installation basically contains three steps:
• Subscribing to the DECT-system – needed to be able to make calls and send messages
(Mandatory).
• Creating an identity for the handset in the WinPDM/Device Manager – needed to be able
to configure the behaviour of the handset and take backups of the handset
configuration (Recommended).
• Configuring the handset using WinPDM/Device Manager – customizing the behaviour of
the handset to suite each user profile and the specific PBX used in the system
(Recommended).
The installation is described in two different scenarios, see below. Before starting, check the
most suitable scenario.
• 3.2.1 Handset Installation in IP-DECT System using Easy Registration on page 8
• 3.2.2 Manual Handset Installation in DECT System on page 8
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3. Handset Installation and Configuration
3.2.1 Handset Installation in IP-DECT System using Easy Registration
A handset can subscribe to an IP-DECT system automatically if the following are fulfilled:
• The IP-DECT system is configured for Easy Registration, refer to the Installation and
Operational Manual for your IP-DECT system.
• The handset’s extension number and IPEI are registered in the IP-DECT system, refer to
the Installation and Operational Manual for your IP-DECT system.
• The handset is not subscribed to any systems.
Subscribe
Subscribe the handset to the IP-DECT system. The subscription procedure is described in the
handset user manual.
During the subscription procedure, the handset User ID is automatically set to the same as
the extension number. The User ID is used to identify the handset when it is connected to
WinPDM/Device Manager and is visible in the Number column.
TIP: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
See also examples of handset configurations that can be made in chapter 5. Handset
Configuration on page 15.
3.2.2 Manual Handset Installation in DECT System
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
Subscribe
1 Assign an extension number for the handset in the DECT system. Refer to the
corresponding manual for the IP-DECT system.
2 Subscribe the handset to the DECT system. For information about the subscription
procedure, refer to User Manual, Ascom d43 DECT Handset.
During the subscription procedure, the handset’s User ID is automatically set to the
extension number. The User ID is used to identify the handset when it is connected to
WinPDM/Device Manager and is visible in the Number column.
TIP: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
See also examples of handset configurations that can be made in chapter 5. Handset
Configuration on page 15.
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