Ascom AVS 5150 User Manual
Ascotel Voice Mail System AVS 5150
User Guide
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Contents
Brief operating instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Accessing the management functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Voice menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Listen to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Options: password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Options: language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Options: CLIP + time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Personal greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Send messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Voice mail operation with configured keys . . . . . . . . . . . . 11
Three examples of key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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Brief operating instruction
Brief operating instruction
Brief operating instruction Voice Mail System
To access your personal mailbox:
1. Enter the Voice Mail System internal or external
telephone number.
Internal telephone number
External telephone number
2. Activate Tone_dial_mode/DTMF, if required
(dependent on your terminal type).
3. Enter any other key that your system requires:
4. Follow the instructions of the voice menu.
Voice menus
Listen to
messages
1
Options
2
Personal
greeting Name
3
2
1 819 2 3 9
Listen
Record,
Delete Back
modify
4
2 3 91 1 2 98
Password
Language
Clip+Time
On/Off
Back Back
Listen
Record,
modify
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Do not
disturb
5 6 8 9
On/Off
Delete
On/Off
External
notification
Enter
phone
no.
message
Listen to
phone
no.
Send a
Back
Main
menu
(Automated
attendant)
2
1 9
Modify
Listen Back Listen Modify Back
1 2 3 4 5 8 9
Repeat
Next
message
2
Save
message
Forward
message
Answer
1 2 9
Back
Delete
Note:
Tone_dial_mode/DTMF must be activated
(e.g. press *-key for a while).
Valid from SW version 5.0
Order No.: 20322331
Document No.: 20322331en_ka_000_b0
Operation design
Operation design
As a voice mail subscriber you have your own personal mailbox. It works similar
to an answering machine: callers hear a greeting and can leave a spoken message.
The AVS Voice Mail System also offers you an array of other features that go far
beyond the usual answering machine functionality. These include such functions
as "Auto-Attendant", internal and external notification, simultaneous group messaging, multilingual capability and more.
The system is operated by means of voice menus providing diverse options. You
select menu items by entering DTMF dialling signals (Dual Tone Multi Frequency)
via your telephone keypad. Your telephone has to be DTMF-mode enabled to do
this. DTMF is automatically activated by default when the Office 10, 25, 35, 45
and 130 telephones initiate a call. The Office 20, 30, 40, 100 and 150 phones are
switched manually to Transparent/DTMF mode for each call. This is done by pressing and holding the * key or by pressing the Foxkey.
3
Operation design
Accessing the management functions
To dial your personal mailbox, proceed as follows:
1. Dial the user group number or DDI number of your voice mail system.
2. Ensure that your telephone is sending DTMF dialling signals. If necessary you
can activate the Transparent/DTMF mode by pressing and holding the * key
or by pressing the Foxkey.
3. You hear: "Please enter your password."The initial default password is
"1234". It is recommended that you change this password immediately to
prevent unauthorised persons from listening to your personal messages.
Note:
If you do not hear this message after dialling the voice mail system
but rather a general announcement, a mailbox has not yet been
assigned to your subscriber number. In this case contact your system
administrator.
4. After correctly entering the password, you hear: "You have X new messages
and Y saved messages" or "You have no (new) messages". At this point you
are in the main menu area of the management functions of your mailbox.
From here you can listen to your messages as well as edit or set up your personal mailbox options. The following sections describe these functions in
detail.
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