Aruba Instant On User Manual

Aruba Instant On 2.2.0

User Guide

WEB APPLICATION VERSION

ArubaInstant On | User Guide

Open Source Code

This product includes code licensed under the GNU General Public License, the GNU Lesser General Public License, and/or certain other open source licenses. A complete machine-readable copy of the source code corresponding to such code is available upon request. This offer is valid to anyone in receipt of this information and shall expire three years following the date of the final distribution of this product version by Hewlett Packard Enterprise Company. To obtain such source code, send a check or money order in the amount of US $10.00 to:

Hewlett Packard Enterprise Company 6280 America Center Drive San Jose, CA 95002 USA

Aruba Instant On 2.2.0| User Guide

Contents

Contents 3

Revision History 5

About this Guide 6

Intended Audience 6 Related Documents 6 Contacting Support 6

ArubaInstant On Solution 7

Key Features 7 Supported Devices 7

Whats New in this Release 9

New Features and Hardware Platforms 9

ArubaInstant On Deployment Concepts 11

Wireless Deployment—Access Point Only 11 Wired Deployment—Switch Only 11 Wired and Wireless Deployment—Access Point and Switch 11

Provisioning your Aruba Instant On Devices 13

Downloading the Mobile App 13 Setting Up Your Wireless Network 14 APConfiguration Modes 16 Local Management for Switches 17 IPAssignment for Access Points 19 Discovering Available Devices 20 Deploying Multicast Shared Services 22 Accessing ArubaInstant On Application 23 Managing Sites Remotely 25

ArubaInstant On User Interface 26

Using the Instant On User Interface 28 Site Management 28 About Software 30

Monitoring Site Health 32

Alerts 32

Viewing and Updating Inventory 34

Adding a Device 34 Types of Devices 35 Extending your Network 35 Radio Management 37 Access Point Lights 37

ArubaInstant On | User Guide

Contents |3

Loop Protection 37 Power Schedule 38 DNS 39 Access Point Details 39 Router Details 41 Switch Details 45 Topology 51 Auto-Detection and Auto-Configuring of Switch Ports 54

Configuring Networks 55

Employee Network 55 Guest Network 62 Wired Network 72

Analyzing Application Usage 77

Viewing Application Information 80 Viewing and Blocking Application Access 82

Managing Clients 83

Viewing Clients in the Site 83 Viewing Client Details 85 WiredClients 87

Managing Your Account 89

Modifying Administrator Account Information 89 Notifications 89

Managing AP Firmware Upgrades 91

Upgrading the Firmware for an Instant On AP or Switch 91 Instant On Image Server 91 Updating the Software Image on an Instant On Site 91 Verifying Client Connectivity During Upgrade 92

Troubleshooting 93

Aruba Instant On 2.2.0 | User Guide

Revision History

The following table lists the revisions of this document.

Table 1: Revision History

Revision Change Description

Revision 01 Initial release.

ArubaInstant On | User Guide

Revision History | 5

Chapter 1

About this Guide

This User Guide describes the features supported by Aruba Instant On 2.2.0 and provides detailed instructions for setting up and configuring the Instant Onnetwork.

Intended Audience

This guide is intended for administrators who configure and use Instant On APs.

Contacting Support

Table 2: Contact Information

Main Site arubainstanton.com

Support Site support.arubainstanton.com

Instant On Social Forums and Knowledge Base

North American Telephone 1-800-943-4526 (Toll Free)

International Telephone community.arubainstanton.com/t5/Contact-Support/ct-

EULA https://www.arubainstanton.com/eula/

Security Incident Response Team Site: arubanetworks.com/support-services/security-bulletins/

community.arubainstanton.com

1-408-754-1200

p/contact-support

Email: aruba-sirt@hpe.com

ArubaInstant On | User Guide

About this Guide |6

Chapter 2

ArubaInstant On Solution

The Instant On Solution is a simple, fast, and secure solution designed for small business networks. It is affordable to own and easy-to-use solution that is ideal for the businesses with simple technology requirements and setups that do not have IT staff. The product offers the very latest Wi-Fi and switching technologies, so that your business can have fast experience even in a busy office or store.

Instant On mobile app and web application in the Instant On Solution suite enables provisioning, monitoring, and managing your networks. Instant On offers the following benefits:

n Mobile app and web application based quick setup and faster network bring-up

n Ease of use and right-sized feature set

n Simplestatistics to view the network health and usage

n Remote monitoring capabilities

n Simpletroubleshooting

Key Features

The key features introduced as part of the ArubaInstant On web application are:

n Monitoring Site Health

n Configuring Networks

n Analyzing Application Usage

n Managing Clients

n Managing Sites Remotely

Supported Devices

ArubaInstant On currently supports the following Devices:

Indoor Instant On Access Points

n ArubaInstant On AP11 Access Points

n ArubaInstant On AP11D Access Points

n ArubaInstant On AP12 Access Points

n ArubaInstant On AP15 Access Points

n ArubaInstant On AP22 Access Points

Outdoor Instant On Access Points

n ArubaInstant On AP17 Access Points

For more information on the currently supported ArubaInstant On hardware and how to purchase an Instant On solution, see:

ArubaInstant On | User Guide

ArubaInstant On Solution |7

n Aruba Instant On Hardware Documentation

n Buy Now from a Local Reseller

Instant On Switches

n ArubaInstant On 1930 8G 2SFP Switch

n ArubaInstant On 1930 8G Class4PoE2SFP 124W Switch

n ArubaInstant On 1930 24G 4SFP/SFP+ Switch

n ArubaInstant On 1930 24G Class4PoE4SFP/SFP+ 195W Switch

n ArubaInstant On 1930 24G Class4PoE4SFP/SFP+ 370W Switch

n ArubaInstant On 1930 48G 4SFP/SFP+ Switch

n ArubaInstant On 1930 48G Class4PoE4SFP/SFP+ 370W Switch

Aruba Instant On 2.2.0 | User Guide

Chapter 3

Whats New in this Release

This section lists the new features, enhancements, and hardware platforms introduced in ArubaInstant On

2.2.0.

New Features and Hardware Platforms

Instant On WLANFeatures

Table 3: New Features for WLANDeployments in Instant On 2.2.0

Feature Description

Cloudflare DNSIntegration and DNS settings

Configuring Bandwidth Usage Limit on an Entire Network

Email Notifications An option to enable email notifications for the alerts received on the

Enabling Optimization for Video Streaming

Enhancements to Shared Services The following enhancements to shared services are introduced in this

Increase in the Number of Administrator Accounts

New Software Available Alert A new informational alert is added when a new software update is

Cloudflare DNS is the default DNSserver for Instant On networks. Anew DNSsettings page is also introduced in the Inventory page to enable configuration of DNSservers.

A new option is added to allow users to configure a bandwidth limit per APnetwork, rather than limiting the usage for each client.

site is now available in the Instant On web application.

A new option is added to enhance the quality of video streaming by converting multicast traffic into unicast traffic on a wireless network.

release:

n Two new shared services are added. n The shared services are displayed per devices instead of per

service.

n A multiple services icon is displayed next to the device, if it

provides more than one service.

n New services for known devices are automatically added.

You can configure up to 3 administrator accounts to manage the site using the Instant On web application.

available for installation on the Instant On network.

Wi-Fi Enhanced Open (OWE) A new option is added to enable OWE on Guest networks, configured

Instant On Wired Features

ArubaInstant On | User Guide

with Open or Portal Security type.

Whats New in this Release |9

Table 4: New Features for Wired Deployments in Instant On 2.2.0

Feature Description

Port Security - Client Allow List This feature allow lists clients and devices connected to a particular port

and blocks other clients and devices.

Configuring Schedule for PoE Supply The power schedule feature allows you to configure a time range during

which a switch or PoE capable device supply PoE power to devices connected to its ports.

Configuring Voice Network Enabling the Voice network checkbox on the wired network VLAN allows

the clients with voice capabilities to be automatically redirected to that network.

Energy Efficient Ethernet Instant On supports a subset of the EEE function (802.3az) that reduces

power consumption on switch ports when data activity is low or idle.

Power Management for Ports The power management settings for ports allows you to configure PoE

supply policies for PoE powered devices connected to the switch.

Routing on Instant On Switches Instant On switches support IProuting between wired networks.

Topology View of Network Devices

A topology chart of the network is added to the Inventory page. It provides information regarding the link states, devices connected, and the number of clients connected to a particular device. The device settings page for a device can be accessed by clicking on a device.

Aruba Instant On 2.2.0 | User Guide

Chapter 4

ArubaInstant On Deployment Concepts

The Instant On Solution currently supports three types of deployments, namely:

n Wireless Deployment—Access Point Only

n Wired Deployment—Switch Only

n Wired and Wireless Deployment—Access Point and Switch

During the initial setup, you need to select one of the above deployment modes based on the type of network you want to create.

Wireless Deployment—Access Point Only

The wireless deployment mode is suitable for users whose network infrastructure would mainly consist of the Instant On access points. You begin to create your site by powering on your Instant On APs and ensuring they are connected to the internet. A choice is presented to configure the APs in a private network or a router based setup. The network you create when you go through the initial setup, will be the default network in your site and cannot be deleted. The SSIDof this default network will be in the read-write mode and can be modified as deemed necessary. However, the management VLANassigned to this default network will be read-only and cannot be modified. Once you have completed the initial setup, you can choose to extend your network using additional APs or switches. In this deployment, you are allowed to create a maximum of 8 wireless networks on a site. For more information, see Setting Up Your Wireless Network.

Wired Deployment—Switch Only

The wired deployment mode is suitable for users whose network infrastructure is focused mainly on the onboarding of Instant On switches. The initial setup using the Instant On mobile app or web application takes you through a step-by-step process of onboarding your switch. The switch must be powered on and connected to the internet to complete the onboarding process. A wired network is created on completing the initial setup and will serve as the default network for the site and cannot be deleted. Unlike the wireless networks, the wired network will not require you to create an SSIDand password for the network. The site name is retained as the wired network name and a default management VLANIDis set during this process. At a later point in time, you can chooseto add Instant On APs to the site by extending your network and following the process of creating a wireless SSID. In this deployment, you are allowed to create a maximum of 22 wired networks on a site. For more information, see Setting Up Your Wired Network.

If there are any Instant On APs powered on and ready in the network, they will be discovered during the initial setup and added to the network along with the switch.

Wired and Wireless Deployment—Access Point and Switch

The wired and wireless deployment is suitable for users whose network infrastructure includes a combination of wired Instant On switches and wireless Instant On APs. The initial setup is similar to that of the wireless

ArubaInstant On | User Guide

ArubaInstant On Deployment Concepts |11

network, where you are presented with two choices to, either connect your APs in a private network or a router based setup. In this deployment, you are allowed to create a maximum of 30 networks (22 wired and 8 wireless) on a site. There are 2 types of scenarios involved when deploying AP and switch together in a site:

n Deploying an AP and a Switch in Private Network Mode

n Deploying an AP and a Switch in Router Mode

When you begin creating a new site, select the Access point and switch radio button from the Getting started screen and click Continue. Now follow the instructions provided in the APConfiguration Modes

section to onboard your devices based on the preferred mode.

Aruba Instant On 2.2.0 | User Guide

Provisioning your Aruba Instant On Devices

This chapter describes the following procedures:

n Downloading the Mobile App

n Setting Up Your Wireless Network

n APConfiguration Modes

n Discovering Available Devices

n Accessing ArubaInstant On Application

n Managing Sites Remotely

Downloading the Mobile App

Chapter 5

The ArubaInstant On mobile app enables you to provision, manage, and monitor your network on the go.

To start using the Instant On mobile app, perform the following actions:

1. Download the app on your smartphone

n To install the app on iPhone, go to Apple App Store and search for ArubaInstant On.

n To install the app on Android phones, go to Google Play Store and search for ArubaInstant On.

2. Launch the Instant On application and follow the on-screen instructions to complete the setup.

Alternatively, you may choose to complete the setup on a web browser using the Instant On web application. For more information, see Accessing ArubaInstant On Application.

Mobile OS Requirements

The following mobile OS versions support the Aruba Instant On 2.2.0 mobile app:

n Android 7 or later versions

n iOS 11 or later versions

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Provisioning your Aruba Instant On Devices |13

Setting Up Your Wireless Network

The Instant On Solution requires you to connect Aruba Instant On APs to your wired network that provides internet connectivity.

Table 5: Instant On Wireless Network Provisioning

SL No

1. Private Network Mode—Power on the

2. Verify the LED indicators to check if the AP

3. Configure the Instant On AP using the web

Steps

ArubaInstant On AP using the power adapter or using a Power over Ethernet (PoE) port on a PoE capable switch. Ensure that the AP is connected to your network using an Ethernet cable (included in the box).

Router Mode—Connect the E0/PTor ENETport of the Instant On device acting as a primary Wi-Fi router to the ISPprovided modem using an Ethernet cable.

is successfully connected to your provisioning network and is ready for you to configure. The LED indicator starts blinking alternatively between green and amber.

application. For more information, see

Accessing ArubaInstant On Application.

As an alternative, you may choose to download the mobile app on your Android or iOS device. For more information, see

Downloading the Mobile App.

Illustration

4. Launch the Instant On web or mobile application and follow the on-screen instructions to complete the setup.

Aruba Instant On 2.2.0 | User Guide

Setting Up Your Wired Network

The following procedure is a step-by-step process of the initial setup to onboard ArubaInstant On switches to a site:

Table 6: Instant On Wired Network Provisioning

SL No

1. Ensure that the Instant On switch is

2. Connect the port you want to use as your

3. Power on the switch. The switch will be

Steps

connected to the internet to be discovered.

switch uplink to your local network using an Ethernet cable, then power it on.

NOTE: If you have more than one Instant On switch, you will be able to add them later on.

ready to be discovered when the cloud LEDlight alternates between green and amber. For more information, see Cloud

LEDand APLED Light Status

Illustration

4. Download the mobile app on your Android or iOS device. For more information, see

Downloading the Mobile App.

As an alternative, you may choose to configure the Instant On switch using the web application. For more information, see

Accessing ArubaInstant On Application.

5. Launch the Instant On web or mobile application and follow the on-screen instructions to complete the setup.

The following table displays the various LEDstatus you might see when onboarding Instant On APs or switches to a site:

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Provisioning your Aruba Instant On Devices | 15

Table 7: Cloud LEDand APLED Light Status

Switch Cloud LED or APLED Status

No Lights Indicates that the device has no power. Review the different power

options and verify that the cables are properly connected.

Blinking Green Indicates that the device is booting or upgrading. It can take up to 8

minutes for the device to be ready.

Solid Amber Indicates that the device has detected a problem. Click or Tap the

Troubleshoot link to learn more.

Alternate Green and Amber Indicates that the device is ready to onboard.

Solid Green Indicates that the device is connected and configured.

Blinking Amber Indicates that the identification of the device has been turned ON.

NOTE: This applies only to Instant On access points and not the switches.

Solid Red Indicates that the device has an issue. Unplug and replug the device

to restore connectivity. Contact support if the issue persists.

NOTE: This applies only to Instant On access points and not the switches.

APConfiguration Modes

Before you begin to add devices to a site during the initial setup, you must decide the mode in which the APs should be deployed in the network. ArubaInstant On currently supports the following modes in which your Instant On access points can be deployed:

n Private Network Mode

n Router Mode

Private Network Mode

The Instant On devices will be part of a private network behind a gateway or a firewall before reaching the internet. Use this mode if you already have a local network infrastructure in place that includes a DHCPserver as well as a gateway or a firewall to the Internet.

Pre-Requisites

Before you begin to provision your Instant On AP, ensurethat the following pre-requisites are adhered to:

n A working internet connection.

n A switch that is connected to the Internet gateway or modem.

n A DHCPserver to provide IPaddresses to the clients connecting to the Wi-Fi network. The DHCP server

may be offered by the switch or the Internet gateway. This does not apply if you are configuring the network in NATmode.

n TCPports 80 and 443 and UDPport 123 should not be blocked by a firewall.

n The Instant On APs must be powered on and have access to the internet.

Aruba Instant On 2.2.0 | User Guide

Configuring Your Instant On Devices in Private Network Mode

Follow these steps to add your Instant On devices to the network in private mode:

1. Connect the E0/PTor ENETport of the Instant On devices to your local network using an Ethernet cable.

2. Power on the Instant On devices. Alternatively, you can power on the devices using a Power over Ethernet (PoE) switch or a power adapter.

3. Observe the LEDlights on the Instant On devices. It may take up to 10 minutes for new devices to upgrade their firmware and boot up. The devices will be ready to be discovered on the Instant On mobile app when the LEDlights are alternating between green and amber.

4. Enable location and bluetooth services and set the ArubaInstant On app permissions to use location and bluetooth services in order to automatically discover nearby Instant On devices.

5. Review and add the devices to your network.

Router Mode

In the Router mode, an Instant On device will be connected directly to a modem supplied by your Internet Service Provider (ISP) and it will be your primary Wi-Fi router in the network. In this mode, the Instant On device will offer DHCP, gateway, and basic firewall services for your network. The Instant On AP also offers a provision to configure and establish a PPPoE connection with the ISP.

Pre-Requisites

Before you begin to provision your Instant On AP as a primary Wi-Fi router, ensure that the following prerequisites are adhered to:

n A working internet connection provided by your Internet Service Provider (ISP).

n TCPports 80 and 443 and UDPport 123 should not be blocked by a firewall.

n The Instant On AP must be directly connected to the internet modem with no other device in between. It

must therefore be the only AP connected to the internet. Other APs have to be powered down initially and added later through mesh using the extend network capability.

Configuring Your Instant On Device in Router Mode

Follow these steps to add your Instant On devices to the network in router mode:

1. Connect the E0/PTor ENETport of the Instant On device acting as a primary Wi-Fi router to your modem using an Ethernet cable.

2. Power on the primary Wi-Fi router.

3. Observe the LEDlights on the primary Wi-Fi router. It may take up to 10 minutes for new devices to upgrade their firmware and boot up. The router will be ready to be discovered on the Instant On mobile app when the LEDlights are alternating between green and amber.

4. Enable location and bluetooth services on your mobile device and set the ArubaInstant On app permissions to use location and bluetooth services in order to automatically discover nearby Instant On devices.

Local Management for Switches

The ArubaInstant On switches can also be managed using the local WebUIof the switch. This can be done when the switch is in its factory default state and connected to the internet.

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Provisioning your Aruba Instant On Devices | 17

The following procedure describes how to access the local WebUI of the switch:

1. Type the IP address of the switch in your web browser and press enter. The landing page of the local WebUI is displayed.

2. Click the CONNECT tab in the For Local Management side of the landing page.

The switch cannot be onboarded or managed from the Instant On web interface once the local management for the switch is selected. The switch needs to be reset to factory default from the local WebUI to switch to the cloud management mode.

If you had opted to manage the switches using the cloud mode earlier (Instant On web application), and want to switch to the local WebUI:

Click the Inventory( ) tile on the ArubaInstant On home page or click the Site Health( ) banner and then click on Show inventory.

2. Click the ( ) arrow next to a switch in the Inventory list and then click Actions tab.

3. Select Switch to local management. Selecting this option will remove the switch and its configuration from the inventory.

Switch Provisioning Using the Local WebUI

The local WebUI provides an option to configure a static IP on the Instant On switch. The switch receives its default IPaddress from the DHCPserver. The following procedure configures a static IP address and other IPaddressing information on the switch using the local WebUI:

1. In the local WebUI, click the Change network connectivity link at the bottom of the page.

2. Under IPaddressing, select the Static radio button.

3. Enter the IPaddress, Netmask, Gateway IP, and DNSinformation.

4. Click Apply.

The following procedure configures a management VLANfor the switch using the local WebUI:

Aruba Instant On 2.2.0 | User Guide

1. Under Management VLAN, select the Tagged on uplink port radio button.

2. Enter the Management VLANIDand the Uplink port ID.

3. Click Apply.

IPAssignment for Access Points

The IPaddress for the access point can be assigned using the local WebUI during onboarding.

The following procedure describes how to assign IP address for the access point using the local WebUI:

1. Connect the AP to the network.

2. Once the LED on the AP becomes solid orange, the APwill broadcast an open SSID InstantOn- AB:CD:EF approximately after one minute, where AD:CD:EF corresponds to the last three octets of the MACaddress of the AP.

3. Connect your laptop or mobile device to the SSID and access the local web server through https://connect.arubainstanton.com. The local WebUI configuration page is displayed.

4. In the IPaddressing section, configure either of the following options to assign an IPaddress for the access point:

a. Automatic (default): The DHCPserver assigns an IPaddress for the access point. This option is

selected by default.

b. Static: To define a static IP address for the access point, specify the following parameters:

i. IPaddress—IP address for the access point.

ii. Subnet mask—Subnet mask.

iii. Default gateway—IP address of the default gateway.

iv. DNS server—IP address of the DNSserver.

c. PPPoE: The ISPassigns an IP address for the access point.This option is configurable only on

AP11D access points when it is functioning as the primary router for the network. For more information on configuring PPPoE, see Setting Up WANConnectivity for Your Network.

5. Click Apply. The AP will restart after the configurations are applied.

The IP assignment settings can be seen in the Connectivity tab of APDetails and Router Details page for APs and routers respectively.

Setting Up WANConnectivity for Your Network

PPPoE configuration is possible only when the Instant On AP is connected as a primary Wi-Fi Router and must be done before onboarding Instant On AP(s). The local web server on the device will offer to configure PPPoE only when the Instant On APis in its factory default state and not if a DHCPaddress was obtained. Once the APis connected to the cloud, the PPPoE configuration will not be available for modifications anymore. However, If the AP loses connectivity to the cloud and PPPoE failures are detected, you can access the local WebUI and update the settings again.

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Provisioning your Aruba Instant On Devices | 19

Follow the steps below to configure PPPoE on your network:

1. The Instant On AP should be connected to the ISPprovided modem but does not have an IP address provided by the DHCPserver.

3. Connect your laptop or mobile device to the SSID and access the local web server through https://connect.arubainstanton.com. The local WebUI configuration page is displayed.

4. Under IPaddressing, select the PPPoE radio button.

5. Enter the PPPoE Username, Password and MTU provided by your ISP, in the respective fields.

6. Click Apply. The AP will reboot once the PPPoE configuration is applied.

7. Wait for the LED lights to flash green and orange. This indicates that the PPPoE link is up and stable, you will see the device onboarding status now reads "Waiting to be onboarded..". This step might take an additional five minutes, if the AP upgrades its firmware during the reboot process.

8. You can now proceed to creating a new site and adding devices. For more information, see:

n Setup a New Site using the Web Application

If an AP with the PPPoE configuration is removed from the Inventory or the site is deleted, the APwill move to its factory default state and the PPPoE configuration will be erased from the AP.

Discovering Available Devices

There are multiple ways to add an Instant On AP and switches to a site during the initial setup. You may choose any of the following methods to add devices for the first time and complete setting up your network:

n BLEScanning—The Instant On mobile app or web application scans for nearby devices through BLE and

displays the APs discovered, on the screen. Tap or click the Add devices button to add the devices discovered to the site. Alternatively, click Search again if there are more devices to be displayed. If the BLE scanning fails to discover any devices in the vicinity, tap the Add devices manually tab and choose to add devices to your network by entering the serial number or by scanning the barcode of the AP.

n Serial Number— Enter the serial number located at the back of your Instant On AP or switch and click Add

device.

Aruba Instant On 2.2.0 | User Guide

n Barcode Scanning—As an alternative to manually entering the serial number to add devices, tap the

barcode scan icon on the mobile app and scan the barcode at the back of your Instant On AP or switch.

BLETroubleshooting

BLE troubleshooting happens automatically during the auto-detection of APs in the initial setup. If an error is detected you will see a message in the mobile App that helps you to troubleshoot any network or device related issues and complete the network setup successfully.

Multiple Sites

When you login to the ArubaInstant On application using your administrator account credentials, the My Sites page is displayed if multiple ArubaInstant On sites are registered to your account. To view or manage

the settings of a particular site, click on any of the registered sites listed on this page.

Account Management

To navigate to the Account Management page, click the icon next to your account name in the page header and select Account management from the drop-down menu. The alphabet in the icon will change based on the first letter of your registered email account. For more information, refer to Managing Your

Account.

Setup a New Site

To register a new Instant On site to your account:

Click on the site name and select Setup a new site from the drop-down list. You will be redirected to the initial setup page.

2. Follow the instructions given in Setting Up Your Wireless Network to add a new Instant On site.

Sign Out

Click on Sign out to sign out from your ArubaInstant On account.

Help

Click the button in the page header to view help options. The following options to access technical support are available:

n Help—Opens the ArubaInstant On documentation portal. For more information, see

https://www.arubainstanton.com/techdocs/en/content/home.htm.

n Support—The following options are available to reach ArubaInstant On support:

Contact support - Opens the Aruba Instant On Support Portal, which provides information on warranty and support policy for the product you selected and also the on-call technical support. For more information, see https://www.arubainstanton.com/contact-support/.

Support resources—Allows you to generate a support IDby clicking on the Generate Support ID button. The IDis then shared with Aruba Support personnel to run a diagnosis on your device.

n Community - Provide a place for members or participants to search for information, read and post about

topics of interest, and learn from each other. For more information, see

https://community.arubainstanton.com/.

n Technology partners & promotions - Provides details on the product, how it works, link to the support,

and community page. For more information see https://www.arubainstanton.com/.

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Provisioning your Aruba Instant On Devices | 21

n About - Provides information about the software currently installed on the web application, and also the

following information:

End User License Agreement

Data Privacy Policy and Security Agreement

Deploying Multicast Shared Services

The Instant On solution supports a variety of multicast shared services, which are typically performing streaming of content from a phone, tablet or laptop to a connected TV or speakers.

The devices and multicast services can be discovered and accessed by both wired and wireless clients based on the network VLAN ID. For more information, see Shared Services.

Multicast services can be configured in one of the following modes:

Private Network Mode

To detect services available on the same network (Same VLAN):

n The networks can be configured either as employee network or guest network.

n Devices offering the service and clients using the service must be connected to the same Wi-Fi Network or

different networks with same VLAN ID.

n The IP and network Assignment settings must be set to Same as local network (default). You can

assign a different network if required by your local network. For information on IP and network settings, see IP and Network Assignment.

n The Network Access setting can be set to Unrestricted access .For more information, see Network

Access.

You can also configure Network Access setting to Restricted access to use the service offered by devices but need to specify the IP address.

To detect services available on the other networks (Cross VLAN):

n The networks must be configured as an Employee network.

n Devices offering the service and clients using the service can be connected to other employee networks

with the different VLAN ID.

n The IP and network assignment settings must be set to Same as local network (default).For

information, see IP and Network Assignment.

n The Network Access setting of employee network must be set to Unrestricted access. The clients

connected to guest network can use shared services from employee network when its network access is set to Unrestricted access , IP and network assignment settings is set to Same as local network and service is allowed to access. In the case of guest network, services available on other networks will not be detected. For more information, see Network Access.

Multicast services on Guest networks or Employee networks configured with the option Specific to this network are not supported if devices offering the service and clients using the service are located on different VLAN.

Aruba Instant On 2.2.0 | User Guide

You can also configure Network Access setting to Restricted access to use the service offered by devices but need to specify the IP address.

Router Mode

To detect services available on the same network (Same VLAN):

n The networks can be configured either as employee network or guest network.

n Devices offering the service and clients using the service must be connected to the same Wi-Fi Network or

different networks with same VLAN ID.

n The IP and network Assignment settings must be set to Same as local network (default). You can

assign a different network if required by your local network. For information on IP and network settings, see IP and Network Assignment.

n The Network Access setting must be set to Unrestricted access.For more information, see Network

Access.

n Alternatively, if an AP11D is used as the primary Wi-Fi router, the clients and services connected to ports

E1, E2, E3 are also supported. In the case of wired network, , the cross-vlan services will always be able to access.

To detect services available on the different networks (Cross VLAN):

n The network must be configured as employee network.

n Devices offering the service and clients using the service can be connected to other employee networks

with the different VLAN ID.

n The IP and network assignment settings must be set to Same as local network (default). For more

information, see IP and Network Assignment.

n The Network Access setting of employee networks must be set to Unrestricted access (default) . The

clients connected to guest network can access shared services from employee network when its network access is set to Unrestricted access and IP and network assignment settings is set to Same as local network. For more information, see Network Access.

Multicast services on Guest Networks or located on the WAN uplink are not supported.

Examples

Following are some of the examples for deploying multicast services:

n Private network mode with a combination of wired and wireless clients and services.

n Router mode with clients and services on same wireless network.

n Router mode with clients and services on same wired network.

Accessing ArubaInstant On Application

Ensure that your system meets the following device OS and browser requirements to access the Instant On web application.

Browser Requirements

The following versions of the web browsers support the Instant On web application:

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Provisioning your Aruba Instant On Devices | 23

n Google Chrome

n Mozilla Firefox

n Microsoft Edge

n Apple Safari

Create an Instant On Account

Follow these steps to create an Instant On account:

1. Open a browser.

2. Type https://portal.arubainstanton.com in the address bar and press the Enter key.

3. Click Sign up to create a new Instant On account.

4. Enter an email ID in the Email field. The email ID should not be associated with another Instant On account.

5. Enter a password in the Password field.

6. Select the End User License Agreement and Data Privacy Policy and Security Agreement checkbox.

7. Click Create account.

8. A verification email is sent to your email account. Follow the instructions in the email to activate your Instant On account.

The email notification with the verification link might sometimes end up in the junk email folder instead of your inbox.

9. Once the above steps complete, click Continue on the web application. You have now successfully registered an Instant On account.

You can use the same account credentials to sign in to the mobile app, web application, community site, or support site.

Logging in to Instant On

To log in to the Instant On application, launch the ArubaInstant On web application.

1. Open a browser.

2. Type https://portal.arubainstanton.com in the address bar and press the Enter key.

3. If you are signing in for the first time, enter the registered email ID and password in the Email and Password boxes respectively, and then click Sign in. For all future logins, the credentials are saved based on the web browser settings.

The home page is displayed based on the number of sites associated with your account. For multiple sites associated with your account, you have the option to choose a site from the list before you are taken to the respective home page.

4. Follow the onscreen instructions to complete the access point setup, if the web interface is launched for the first time.

Resetting Your Account Password

To reset your Instant On login password, follow these steps:

Aruba Instant On 2.2.0 | User Guide

1. Click Forgot password? on the login screen.

2. Enter the email address associated with your ArubaInstant On account in the space provided.

3. Click Reset password. The instructions to create a new password will be sent to your email address.

4. Open the link provided in the email. The change password page is displayed.

5. To change the password of your Instant On account, confirm your email address and enter a new password.

6. Click Reset password. An acknowledgment message that your password has been changed successfully is displayed on the screen.

The email notification with the Reset password link may sometimes end up in the junk email folder instead of your inbox.

Managing Sites Remotely

Remote access allows you to configure, monitor, and troubleshoot ArubaInstant On deployments in remote sites.

n When an Instant On site is deployed and configured, it establishes a connection to the Instant On cloud,

which allows you to access and manage sites remotely. The site information and account credentials associated with the site are registered and stored in the cloud. After the Instant On site is registered, it can be accessed and managed remotely through the Instant On application.

The remote site must have access to the Internet in order to connect to the Instant On cloud. If the site loses Internet connectivity and fails to establish a connection to the cloud, you will not be able to access the site remotely.

n When you log in to the Instant On application, the entire list of sites associated with your account is

displayed. Select a site from the list for which you want to initiate a remote access session. When the remote access session is established, you can begin managing the site remotely.

The list of sites is only displayed if your account is associated with multiple sites. If your account is only associated with one site, the Instant On application connects directly to that site.

Username and Password Management

You can change your account username or password at any point in time remotely. The Instant On application automatically communicates with the Instant On cloud to update the credentials for all sites associated with the account.

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Provisioning your Aruba Instant On Devices | 25

Chapter 6

ArubaInstant On User Interface

The ArubaInstant On user interface allows you to create, modify, and monitor network components from a central location. The user interface is designed to offer ease-of-use through an intuitive layout and simple navigation model.

Figure 1 Web Application User Interface Overview

The Instant On user interface comprises of the following components:

Table 8: ArubaInstant On User Interface Components

Legend

1 Aruba Instant

Header Content

On logo

Alerts ( )

Site options ( )

ArubaInstant On | User Guide

Description

Displays the ArubaInstant On logo and functions as a button to return to the Instant On home page.

Displays the alerts that are triggered by the system when an unusual activity is observed on the network. See Alerts for more information.

Displays the site name and provides the following options to manage sites under your administration:

n Site management—Allows you to modify various account settings, including

ArubaInstant On User Interface |26

Table 8: ArubaInstant On User Interface Components

Legend

Header Content

Account options

( )

Description

time zone and notifications for the selected site. For more information, see Site

Management.

n Add new devices—Opens the Extend Network page and allows you to add a

new device. For more information, see Extending your Network.

n Connect to another site—Allows you to connect to another Instant On site.

After clicking Connect to another site, you are logged out of your current site and redirected to the ArubaInstant On login page. Enter the registered email IDand password to access the respective ArubaInstant On. If you have multiples sites configured under the same administrator account, you will be redirected to the My Sites page from where you can select one of the listed sites.

n Setup a new site—Allows you to setup a new ArubaInstant On site. For more

information, see Setting Up Your Network.

Displays the registered email ID and provides options to administer account information and setup notifications. The first letter of your e-mail id will be displayed in the circle. Account options allows you to perform the following actions:

n Account management—Allows you to modify your account information for all

associated sites. For more information, see Managing Your Account.

n Sign out—Allows you to log out of your ArubaInstant On account.

Help ( )

Provides the following options to reach ArubaInstant On support and additional details of the product:

n Help—Opens the ArubaInstant On documentation portal. For more

information, see

https://www.arubainstanton.com/techdocs/en/content/home.htm.

n Support—Listed below are the options available:

https://www.arubainstanton.com/contact-support/.

Support resources—Allows you to generate a support IDby clicking on the Generate Support ID button. The IDis then shared with Aruba Support

personnel to run a diagnosis on your device.

n Community - Provide a place for members or participants to search for

information, read and post about topics of interest, and learn from each other. For more information, see https://community.arubainstanton.com/.

n Technology partners & promotions - Provides details on the product, how it

works, link to the support, and community page. For more information see

https://www.arubainstanton.com/.

n About - Provides information about the software currently installed on the web

application, and also the following information:

End User License Agreement

Data Privacy Policy and Security Agreement

Aruba Instant On 2.2.0 | User Guide

Table 8: ArubaInstant On User Interface Components

Legend

6 Site health

7 Modules

Header Content

monitor

Description

Provides the health status of devices connected to the network. Clicking on the site health monitor will take you the Site Health page. See Monitoring Site Health for more information on the Site Health module.

Modules allow you to configure and monitor network components such as application usage and system alerts. Clicking on a module tile allows you to configure settings relevant to the module. The Instant On user interface consists of the following modules:

Networks:Provides a summary of the networks that are available for

primary and guest users. See Configuring Networks for more information on the Networks module.

n Clients:Provides connection information for the clients in your network.

See Managing Clients for more information on the Clients module.

Applications: Provides daily usage data for the different types of

applications and websites accessed by clients in the network. See Analyzing

Application Usage for more information on the Applications module.

Inventory: Specifies the number of devices on the site that are UP. This

page also allows you to add a new device or remove an existing device. See

Viewing and Updating Inventory for more information on the devices on the

site.

Using the Instant On User Interface

Network operations of the Instant On network is manged through the site health monitor and modules present in the homepage.

Opening a Module

To open a module click on the module tile in the home page. The settings relevant to the particular module will be displayed. When a particular module is open, the module tiles are arranged at the bottom of the home page. You can switch between modules by clicking on the tiles below.

Closing a Module

To close a module and return to the Instant On home page in the web application, do one of the following:

n Click X at the top-right corner of the module.

n Click the ArubaInstant On logo at the top-left corner of the page.

Site Management

Click on the site name and select Site management from the drop-down menu. The Site Management pagedisplays the following user settings that can be modified in the ArubaInstant On application:

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