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Add a Juniper Network Director70
Add a Brocade Network Advisor70
Add an HPE Intelligent Management Center70
Using Device Groups72
Navigation Basics72
Viewing Device Groups73
Comparing Device Groups75
Changing Group Configurations76
Using Global Groups for Group Configuration78
About Global Group Membership78
Creating a Global Group78
Subscribing other Groups to a Global Group79
Deleting a Group80
Monitoring Device Groups80
Modifying Multiple Devices81
Configuring Basic Settings for Device Groups84
Basic Settings84
Global Groups85
SNMP Polling Periods86
Routers and Switches87
Notes87
GroupDisplay Options87
Automatic Static IP Assignment88
iv | ContentsAirWave 8.2.9 | User Guide
Spanning Tree Protocol88
NTP89
Aruba Switch Configuration89
Aruba90
Aruba Instant90
Cisco IOS/Catalyst91
Cisco WLC92
Proxim/ Avaya92
HP ProCurve93
Symbol93
Juniper/3Com/Enterasys/Nortel/Trapeze94
Universal Devices, Routers and Switches94
Automatic Authorization94
Maintenance Windows94
Configuring AAA Servers for Device Groups95
Configuring Security for Device Groups96
Configuring SSIDs and VLANs for Device Groups101
Configuring Group Radio Settings105
Configuring Cisco WLC Device Groups109
Accessing Cisco WLC Configuration109
Configuring WLANs for Cisco WLC Devices109
Defining and Configuring LWAPP AP Groups for Cisco Devices113
Viewing and Creating Cisco AP Groups113
Configuring Cisco Controller Settings113
Configuring Wireless Parameters for Cisco Controllers114
Configuring Cisco WLC Security Parameters and Functions114
Configuring Management Settings for Cisco WLC Controllers115
Configuring PTMP Settings for Device Groups115
Configuring Proxim Mesh Radio Settings116
Configuring Group MAC ACLs for Device Groups118
Specifying the Minimum Firmware Version for Device Groups119
Discovering, Adding, and Auditing Devices121
How to Set Up Device Discovery121
Adding Networks for SNMP/HTTP Scanning121
Adding Credentials for Scanning122
Defining a Scan Set123
Running a Scan Set123
The Cisco Discovery Protocol (CDP)125
Adding Devices into AirWave125
Adding Devices Manually125
Adding Devices from a CSV File128
Setting the Management Mode128
Verifying the Device Configuration129
Ignoring Discovered Devices130
Unignoring a Device130
Troubleshooting a Newly Discovered Down Device131
Using ZTP Orchestrator Beta133
Before You Begin133
Minimum Requirements133
Network Setup133
AirWave 8.2.9 | User GuideContents | v
Step 1: Create Groups for ZTP134
Step 2: Add ClearPass Policy Manager135
Step 3: Add Mobility Master137
Step 4: Add the ArubaOS-CX Switch138
Showing Filters, Clearing Filters, Resetting Grouping145
Using Device Folders145
Adding Device Folders145
Moving Folders145
Expanding Folders146
Changing Default Views146
Monitoring Access Points, Mesh Devices, and Controllers147
Device Information for Access Points, Mesh Devices, and Controllers147
Radios149
Wired Interfaces150
Graphs for Access Points, Mesh Devices, and Controllers151
Location152
Connected Clients152
AirMesh Links153
RF Neighbors154
CDPNeighbors154
Viewing the Radio Statistics Page154
Running Commands from the Radio Statistics Page154
Issues Summary section155
802.11 Radio Counters Summary155
Radio Statistics Interactive Graphs156
Recent ARM Events Log157
Detected Interfering Devices Table158
Active BSSIDs Table159
AirMatch Statistics for Mobility Master159
Monitoring Mesh Devices160
Setting up Spectrum Analysis160
Spectrum Configurations and Prerequisites161
Setting up a Permanent Spectrum Aruba AP Group161
Configuring an Individual AP to run in Spectrum Mode162
Configuring a Controller to use the Spectrum Profile163
Monitoring ArubaOS-CX and Mobility Access Switches164
Device Information164
Graphs165
vi | ContentsAirWave 8.2.9 | User Guide
Detailed Summary Tables165
Neighbors165
Connected Devices167
Interfaces168
Monitoring ArubaOS Switches170
Getting Started170
Color-Coded Status170
Navigate Using Quick Links171
Get Details from Tooltips172
SummaryTab173
Ports Tab173
See Port Counts174
Open a Port Status Pop-Up174
Edit a Physical Interface175
Get Interface Details176
PoE Tab176
See PoE Statistics177
Change the Faceplate Using Overlays177
Get Port Details178
View Power Consumption178
VLANs Tab178
Change the VLANs View in the Faceplate179
Get Trunk Details179
Get Virtual Interface Details179
Edit a Virtual Interface179
Connected Tab180
See Connected Device and Neighbor Counts180
Determine Which Device Is Connected to a Port180
View Dynamic Segmentation Information181
Get Connected Devices Details181
Edit a Connected Device182
Get Neighbor Details183
Hardware Tab184
Alerts & Events Tab185
Acknowledge an Alert186
Troubleshooting Tab187
Run a Command187
Test a Cable188
Monitoring 7000 Controllers188
SummaryTab189
WANTab190
See WAN Ports190
Open the Port Details Pop-Up190
WAN Interface Summary191
Get WANInterface Details191
Tunnel Tab192
See Tunnel Counts and Details192
Tunnel Details192
Monitoring Controller Clusters193
Viewing Details about the Controller Cluster194
AirWave 8.2.9 | User GuideContents | vii
Capacity Graphs194
Controller Statistics194
Monitoring Cluster Events195
Where to Find Additional Cluster Information195
Monitoring Clients196
Monitoring Wired and Wireless Clients197
Monitoring Rogue Clients198
Supporting Wireless Guest Users199
Supporting VPN Users202
Monitoring RFID Tags203
Managing Mobile Devices with SOTI MobiControl and AirWave204
Overview of SOTI MobiControl204
Prerequisites for Using MobiControl with AirWave205
Adding a Mobile Device Management Server for MobiControl205
Accessing MobiControl from the Clients > Client Detail Page206
Troubleshooting Client Issues206
Evaluating User Status206
Enabling Mobile Device Access Control207
Classifying Aruba Devices208
Quick Links for Clients on Aruba Devices208
Using the Deauthenticate Client Feature209
Viewing the Client Association History209
Viewing the Rogue Association History209
Diagnosing Status and Connectivity210
Configuring and Managing Devices211
Moving a Device from Monitor Only to Manage Read/Write Mode211
Configuring Device Settings212
Adding a Maintenance Window for a Device220
Creating Dynamic Variables221
Configuring Device Interfaces for Switches221
Individual Device Support and Firmware Upgrades223
Using Configuration Templates226
Group Templates226
Supported Devices226
Template Variables226
Viewing, Adding and Editing Templates228
Configuring General Template Files and Variables231
Configuring General Templates232
IOS Configuration File Template233
Device Configuration File on Devices > Device Configuration Page233
Using Template Syntax233
Using AP-Specific Variables233
Using Directives to Eliminate Reporting of Configuration Mismatches234
Ignore_and_do_not_push Command234
Push_and_exclude Command234
Using Conditional Variables in Templates235
Using Substitution Variables in Templates235
Configuring Templates for Aruba Instant237
Configuring Templates for AirMesh238
Configuring Cisco IOS Templates238
viii | ContentsAirWave 8.2.9 | Use r Guide
Applying Startup-config Files238
WDS Settings in Templates239
SCP Required Settings in Templates239
Supporting Multiple Radio Types via a Single IOS Template239
Configuring Single and Dual-Radio APs via a Single IOS Template240
Configuring Cisco Catalyst Switch Templates240
Configuring Symbol Controller / HPE WESM Templates240
Configuring a Global Template242
Using the Home Pages245
Customizing the Dashboard245
Available Widgets245
Adding Widgets249
Available Widgets249
Defining Graph Display Preferences253
Monitoring Your Network Health254
Monitoring Application Traffic256
Using the UCC Dashboard257
Viewing Call Details257
Viewing UCC Charts, Graphs, and Tables258
Viewing End-to-End Call Details259
Get Call Summary260
Using the UCCReport260
Viewing RF Performance261
Viewing RFCapacity262
Using the AirMatch Dashboard263
Viewing Network Deviations264
How Standard Deviation is Calculated266
Using Clarity266
View Clarity Charts267
Failures Rates267
Process Times267
Clarity Thresholds267
View User Details from the Summary Table268
View Authentication Failure Data269
View DHCP Failure Data270
View DNS Failure Data270
View Association Data271
Working with Clarity Data271
First 25 Results271
Sorting and Filtering Clarity Data271
Selecting a Folder from the Navigation Bar271
Exporting Clarity Data272
Changing the Time Range272
Evaluate User Status273
Using Topology274
Getting Started274
Navigate the Map275
Respond to Alerts275
Setting up Your Map276
Locate Your Device276
AirWave 8.2.9 | User GuideContents | ix
Select Your Layout277
Arrange Devices on the Map277
Show Spanning Tree Members278
Show VLANs280
Apply Filters281
Set the Root Node282
Saving Your Preferences283
Changing the Default Expansion283
Checking the Status of Your Network284
Device Status284
Health Status284
Link Status284
Taking Action from Quick Links284
View Tooltips284
Viewing Device and Stack Membership Details286
Running a Command287
Accessing AirWave Documentation288
Working with Licenses288
Configuring User Information and Customizing the WebUI290
Configure Your User Information290
Customizing the WebUI290
Setting Severe Alert Warning Behavior293
Using the System Pages294
Checking the Status of AirWave Services294
Important AirWave Logs295
Downloading Log Files295
Viewing Device Events295
Using the Event Log297
Viewing Triggers297
Creating New Triggers298
Types of Triggers300
Device Triggers300
Interfaces and Radios Triggers303
About Alerts308
Viewing System Alerts309
Delivering Triggered Alerts310
Responding to Alerts311
Backing Up Your Data311
Viewing and Downloading Backups311
Using the System > Configuration Change Jobs Page311
Using the System > Firmware Upgrade Jobs Page312
Viewing DRT Upgrade Jobs313
Using the System > Performance Page313
Creating, Running, and Sending Reports318
What You Can Do With Reports318
Track licenses318
Improve Network Efficiency and User Experience318
x | ContentsAirWave 8.2.9 | User Guide
Monitor Clients and Devices319
Show Compliance319
Troubleshoot Device and Network Issues319
Sorting Reports320
About the Default Reports320
Using the License Report320
Using the Capacity Planning Report321
Example Custom Report321
Using the Memory and CPU Utilization Report323
Using the Network Usage Report323
Using the Port Usage Report325
Using the RF Health Report327
Thresholds327
Top Folders and Radio Statistics328
Lists of Top Radio Issues329
Using the Client Inventory Report329
Example Custom Report330
Using the Client Session Report331
Using the Configuration Audit Report333
Using the Device Summary Report335
Using the Device Uptime Report336
Using the Inventory Report337
Example Custom Report337
Using the Rogue Containment Audit Report339
Using the PCI Compliance Report340
Using the IDS Events Report340
Using the Match Event Report342
Using the New Clients Report343
Using the New Rogue Devices Report344
Using the RADIUS Reports346
RADIUS Authentication Issues347
RADIUSAccounting Issues347
Using the Rogue Clients Report348
Using the VPN Session Report350
Creating Custom Reports351
Tips for Restricting Time Ranges351
Cloning Reports351
Selecting the Report Definition352
Selecting the Devices and a Report Template352
Selecting the Devices Without Using a Report Template353
Viewing Generated Reports353
Get an Updated Report354
Sending Reports355
Exporting Reports in CSV Format355
Exporting a Report355
Exporting Multiple Reports356
Sending Reports to a Smart Host357
Using VisualRF358
Features359
Useful Terms359
AirWave 8.2.9 | User GuideContents | xi
Starting VisualRF360
Basic VisualRF Navigation360
Network View Navigation360
Customize Your Floor Plan View361
Adding a Wall Attenuation372
VisualRF Resource Utilization372
Planning and Provisioning373
Creating a New Campus373
Creating a New Building373
Adding a Floor Plan375
Change Settings in VisualRF Floor Plans375
Editing a Floor Plan Image376
Replacing the Background376
Cropping the Floor Plan Image377
Copying a Floor Plan in the Same Building378
Sizing a Non-CAD Floor Plan378
Defining Floor Plan Boundaries378
Defining Floor Plan Regions378
Adding Region to a New Floor using the Floor Upload Wizard379
Adding a Region to an Existing Floor Plan379
Editing a Planning Region380
Floor Plan Properties380
Adding Deployed Access Points onto the Floor Plan381
Adding Planned APs onto the Floor Plan382
Auto-Matching Planned Devices383
Printing a Bill of Materials Report383
Increasing Location Accuracy383
Adding Exterior Walls384
Fine-Tuning Location Service in VisualRF > Setup385
Decreasing Grid Size385
Enabling Dynamic Attenuation386
Configuring Infrastructure386
Deploying APs for Client Location Accuracy386
Using VisualRF to Assess RF Environments387
Viewing a Wireless User’s RF Environment387
Tracking Location History388
Checking Signal Strength to Client Location389
Viewing an AP’s Wireless RF Environment389
xii | ContentsAirWave 8.2.9 | User Guide
Viewing a Floor Plan’s RF Environment390
Viewing a Network, Campus, Building’s RF Environment391
Viewing Campuses, Buildings, or Floors from a List View391
Importing and Exporting in VisualRF392
Importing from CAD393
Batch Importing CAD Files393
Requirements393
Pre Processing Steps393
Upload Processing Steps394
Post Processing Steps394
Sample Upload Instruction XML File394
Common Importation Problems395
Importing from an Aruba Controller395
Pre-Conversion Checklist395
Process on Controller395
Process on AirWave395
Importing from Ekahau Backups395
Before you begin395
Using the VisualRF Audit Log396
VisualRF Location APIs396
Sample Device Location Response397
Sample Site Inventory Response397
About VisualRF Plan397
Overview397
Minimum requirements398
VisualRF Plan Installation398
Differences between VisualRF and VisualRF Plan398
Using RAPIDS400
Introduction to RAPIDS400
Viewing RAPIDS Summary401
Setting Up RAPIDS402
RAPIDS Setup402
Basic Configuration402
Classification Options403
Containment Options403
Filtering Options404
Additional Settings405
Defining RAPIDS Rules405
Controller Classification with WMS Offload405
Device OUI Score406
Rogue Device Threat Level406
Viewing and Configuring RAPIDS Rules407
RAPIDS Classification Rule Properties409
Deleting or Editing a Rule410
Changing the Rule Priority411
Recommended RAPIDS Rules411
Using RAPIDS Rules with Additional AirWave Functions411
Viewing Rogues411
Predefined, Default Views for Rogue Devices412
Filtered Views for Rogue Devices413
AirWave 8.2.9 | User GuideContents | xiii
Overview of the RAPIDS > Detail Page415
Important Considerations416
Filter the Device Data416
Update Rogue Devices416
Viewing Ignored Rogue Devices417
Using RAPIDS Workflow to Process Rogue Devices417
Score Override417
Using the Audit Log418
Additional Resources419
Using the Master Console420
Using the Public Portal on Master Console420
Adding a Managed AMP with the Master Console421
Using Global Groups with Master Console422
AirWave is a network management platform that provides a single console where you can monitor, analyze, and
configure wired and wireless networks. Whether your network is simple or a large, complex, multi-vendor
installation, AirWave makes it easy to monitor your network with features like AppRF, Clarity, and VisualRF.
AirWave also provisions Aruba switches, provides CPU, memory and interface monitoring, configuration
management, and upgrades switch firmware. AirWave can be used to implement zero-touch provisioning for
Aruba Instant APs (IAP), Aruba switches and branch controllers.
With AirWave, you can configure:
l "Aruba Mobility Controllers" on page 15
l "Instant Access Points" on page 15
l "ArubaOS-S Switches and ArubaOS-CX Switches" on page 16
Aruba Mobility Controllers
AirWave supports global and group-level configuration of Aruba mobility controllers. Several controllers can
work together with APs to provide a hierarchical and redundant mobility controller system.
The mobility controller system provides:
l AP tunnel termination and translational bridging
l GRE tunnel between each AP and a mobility controller
l A virtual connection point to wireless clients
l Frame translation from 802.11 to 802.3 and 802.3 to 802.11, including encryption and decryption of
wireless traffic
l Quality of service (QoS) and traffic prioritization
Working alone or in conjunction with ClearPass, the mobility controller authenticates wireless clients and includes
a stateful firewall that can be configured to filter wireless traffic.
In this document, mobility controllers are also called access devices. For information about controller
configuration, refer to the AirWave 8.2.9 Controller Configuration Guide.
Instant Access Points
Aruba Instant (Instant) is a system of access points in a Layer 2 subnet. The Instant APs (IAPs) are controlled by a
single IAP that serves a dual role as both an IAP and primary Virtual Controller (VC), eliminating the need for
dedicated controller hardware. This system can be deployed through a simplified setup process appropriate for
smaller organizations, or for multiple geographically dispersed locations without an on-site administrator.
With AirWave, IT can centrally configure, monitor, and troubleshoot ArubaInstant WLANs, upload new software
images, track devices, generate reports, and perform other vital management tasks, all from a remote location.
A Virtual Controller or Instant AP can authenticate to the AirWave server using a pre-shared key, or using twoway certificate-based authentication using an SSL certificate sent from AirWave to the Instant device. Virtual
Controllers push data to AirWave via HTTPS. If your enterprise has a security policy that restricts the use of port
443 for inbound communication, you can change the port AirWave uses to communicate with Instant devices.
For additional information about Instant AP configuration, refer to the Aruba Instant in AirWave 8.2.8.2Deployment Guide.
AirWave 8.2.9 | User GuideIntroduction | 15
ArubaOS-S Switches and ArubaOS-CX Switches
AirWave supports group-level configuration of ArubaOS-S Switches andArubaOS-CX Switches. These switches
connect APs, wired clients and other endpoints to the network. Working alone or in conjunction with ClearPass,
the ArubaOS-S Switches provide authentication, authorization and accounting.
In this document, ArubaOS-S Switches are also called access switches, and ArubaOS-CX Switches are also called
core and aggregation switches. For informationabout switch configuration, refer to the AirWave 8.2 SwitchConfiguration Guide.
16 | IntroductionAirWave 8.2.9 | User Guide
Chapter 2
Configuring AirWave
This section contains procedures to deploy initial AirWave configuration. Additional configurations are available
after you complete the steps described in this section.
Defining General AirWave Server Settings
The initial configuration tasks to set up AirWave include:
l "Configuring the AirWave Server" on page 17
l "Defining Network Settings" on page 33
l "Configuring AirWave User Roles" on page 38
l "Creating AirWave Users" on page 36
l "Configuring the User Login and Authentication" on page 43
l "Enabling AirWave to Manage Your Devices" on page 52
l "Setting Up Device Types" on page 60
Configuring the AirWave Server
The following topics describe how to configure the general settings for the AirWave server. Figure 1 illustrates theAMP Setup > General page.
AirWave 8.2.9 | User GuideConfiguring AirWave | 17
Figure 1: AMP Setup > General Settings
Whenever you save changes to these settings, AirWave applies them globally across the product for all users.
General Settings
Browse to the AMP Setup > General page, locate the General section, and enter the information described in
Table 1:
Table 1: AMP Setup >General > General Section Fields and Default Values
SettingDefault Description
System NameDefines your name for your AirWave server using alphanumeric
characters.
Default GroupAccess
Points
Sets the device group that this AirWave server uses as the default for
device-level configuration. Select a device group from the drop-down
menu. A group must first be defined on the Groups > List page to
appear in this drop-down menu. For additional information, refer to
"Using Device Groups" on page 72.
18 | Configuring AirWaveA irWave 8.2.9 | User Guide
Table 1: AMP Setup >General > General Section Fields and Default Values (Continued)
SettingDefault Description
Device
Configuration
Audit Interval
Automatically
repair
misconfigured
devices
Help improve
AirWave by
sending
anonymous usage
data
Nightly
Maintenance
Time (00:00 23:59)
DailyThis setting defines the interval of queries which compares actual
device settings to the Group configuration policies stored in the
AirWave database. If the settings do not match, the AP is flagged as
mismatched and AirWave sends an alert via email, log, or SNMP.
NOTE: Enabling this feature with a frequency of Daily or more
frequently is recommended to ensure that your AP configurations
comply with your established policies. Specifying Never is not
recommended.
DisabledIf enabled, this setting automatically reconfigures the settings on the
device when the device is in Manage mode and AirWave detects a
variance between actual device settings and the Group configuration
policy in the AirWave database.
DisabledIf enabled, AirWave will send anonymous data to Aruba, which may be
used to improve the AirWave software.
04:15Specifies the local time of day AirWave should perform daily
maintenance. During maintenance, AirWave cleans the database,
performs backups, and completes a few other housekeeping tasks.
Such processes should not be performed during peak hours of
demand.
License APs
Usage Threshold
Check for
software updates
90
YesEnables AirWave to check automatically for multiple update types.
Sets a threshold to display an alert on the controller monitor page
when the license usage has reached this number.
Check daily for AirWave updates, to include enhancements, device
template files, important security updates, and other important news.
This setting requires a direct Internet connection via AirWave.
Automatic Authorization Settings
On the AMP Setup > General page, locate the Automatic Authorization section. These settings allow you to
control the conditions by which devices are automatically authorized into AP groups and folders. AirWave
validates the Folder and Group to ensure that both settings have been set to valid drop down options. Table 2
describes the settings and default values in this section.
AirWave 8.2.9 | User GuideConfiguring AirWave | 19
Table 2: AMP Setup > General > Automatic Authorization Fields and Default Values
SettingDefaultDescription
Add New
New Device ListGlobally add new controllers and autonomous devices to:
Controllers and
Autonomous
Devices Location
Add New Thin APs
New Device ListGlobally add new thin APs to:
Location
Automatically
Authorized Virtual
Manage
Read/Write
Controller Mode
Aruba Instant Settings
l The New Device List (located in Devices > New).
l The same folder and group as the discovering device.
l The same group and folder of their closest IP neighbor on the
same subnet.
l Choose a group and folder. If you select this option, enter the
folder/group in the Auto Authorization Group and Auto
Authorization Folder fields that display.
NOTE: This setting can be overridden in Groups > Basic.
l The New Devices list.
l The same folder and group as the discovering device.
l The same group and folder of their closest IP neighbor on the
same subnet.
l Choose a group and folder. If you select this option, enter the
folder/group in the Auto Authorization Group and Auto
Authorization Folder fields that display.
NOTE: This setting can be overridden in Groups > Basic.
Specify whether Virtual Controller mode for Instant APs will be in
Manage Read/Write mode or Monitor Only mode.
A Virtual Controller can communicate with the AirWave server over a configurable communication port, and
authenticate to the server using a pre-shared key, and/or two-way certificate-based authentication using an SSL
certificate sent from AirWave to the Instant device.
The AMP Setup > General > Aruba Instant Options page includes the following Configuration settings:
Table 3: AMP Setup > General > ArubaInstantOptions Fields and Default Values
SettingDefault Description
Communication
port
(443,1000-65534):
Security method
for adding new
Virtual Controllers:
443By default, an Instant Virtual Controller communicates with AirWave
over port 443. If your enterprise has a security policy that restricts the
use of port 443 for inbound communication, use this field to change the
port the Virtual Controller uses to communicate with AirWave.
PSK Only
AirWave can use the following security methods to authenticate a
Virtual Controller to the AirWave server:
l PSK Only
l PSK and Certificate
l Certificate Only
If you enable certificate-based authentication, you are directed to the
AMP Setup > General > Upload SSLCertificate page, where you are
prompted to upload an certificate file in PEM format that contains both a
private key and certificate.
20 | Configuring AirWaveA irWave 8.2.9 | User Guide
Table 3: AMP Setup > General > ArubaInstantOptions Fields and Default Values (Continued)
SettingDefault Description
Allow None-TPM
Devices
Configuration OnlyNoBy default, AirWave will push Instant configuration settings as well as
YesIf certificate-based authentication is enabled for the Virtual Controller,
AirWave allows low assurance, non-TPM device. This setting is
unavailable when PSK authentication is used.
AirWave settings such as RAPIDS settings and traps from an AirWave
group to a Virtual Controller assigned to that group. Select the Yes
option to push Instant configuration settings only.
If you select a security method that includes Certificate-based authentication, you must upload the a certificate
from a supported certificate authority to the AirWave server, as the default AirWave certificate will not be
recognized by the Instant AP, and will cause the SSL handshake to fail. Certificate authentication also requires
that the AMP IPaddress information configured on the Instant AP is a domain name, and not an IP address.
AirWave supports the following trusted certificate authorities:
CA Root Intermediate CA: C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO
High-Assurance Secure Server CA
l Chain 2: Trusted Root CA: C=US, O=GeoTrust Inc., CN=GeoTrust Global CA Intermediate CA: Subject: C=US,
O=Google Inc, CN=Google Internet Authority G2
l Chain 3: Trusted Root CA: C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. -
For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5 Intermediate CA:
C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10,
CN=VeriSign Class 3 Secure Server CA - G3
If you enable certificate authentication, you are prompted to upload an SSLcertificate. you can view the current
AirWave certificate using the View Certificate link on that page, or click Change to upload a new certificate file
to the AirWave server.
Top Header Settings
The top header of each AirWave WebUI pagedisplays icons that provide counts on newly discovered devices,
device status, mismatches, rogues, clients, and both unacknowledged and severe alerts. These icons also provide
direct links for immediate access to key system components.
Figure 2: Header Statistics Icons
You can configure what is displayed in the top header for all pages, or for individual AirWave users.
To change the header statistic icons:
1. Navigate to AMP Setup > General, then scroll down to Top Header.
2. Choose the statistics.
3. Choose the devices.
4. Click Save.
Aconfirmation message does not appear when you make modifications to the top header statistic icons.
To change statistics that display for an AirWave user:
AirWave 8.2.9 | User GuideConfiguring AirWave | 21
1. Navigate to Home > User Info page, then scroll down to Top Header Stats.
2. Choose the statistics.
3. Choose the devices.
4. Click Save. These user settings will override the general settings on the AMP Setup page.
Search Method
On the AMP Setup > General page, locate the Search Method section. Select one of the following drop down
options as the system-wide default search method. This default search type will be used when a user types an
entry in the Search field and then clicks Enter without selecting a specific search type.
l Use System Defaults: The Search Method will be based on the system-wide configuration setting. This
method is configured on the AMP Setup > General page.
l Active clients + historical clients (exact match) + all devices: Commonly referred to as Quick Search, this looks
at all active and historical clients and all devices. This search is not case-sensitive. The results of this search
display in a pop up window rather than on the Home > Search page. This pop up window includes top-level
navigation that allows you to filter the results based on Clients, APs, Controllers, and Switches.
l Active clients + all categories: This looks at all active clients (not historical) and all categories. This search is not
case-sensitive.
l Active clients + all categories (exact match): This looks at all active clients (not historical) and all categories.
This search returns only matches that are exactly as typed (IP, user name, device name, etc). This search is
case-sensitive for all searched fields.
l Active + historical clients + all categories: This looks at all active and historical clients and all categories. This
search is not case-sensitive.
l Active + historical clients + all categories (exact match): This looks at all active and historical clients and all
categories. This search returns only matches that are exactly as typed (IP, user name, device name, etc). This
search is case-sensitive for all searched fields.
Aconfirmation message does not appear after you make modifications to Search Preferences.
Per-user search preferences can be set in the Home > User Info page.
Home Overview Preferences
On the AMP Setup > General page, locate the Home Overview Preferences section. Table 4 describes the
settings and default values in this section.
Table 4: AMP Setup > General > Home Overview Preferences Fields and Default Values
SettingDefault Description
Configure Channel
Busy Threshold
Channel Busy
Threshold (%)
YesWhether you want to configure the threshold at which a channel is
considered to be busy at the Top Folders By Radio Channel Usage
Overview widget.
n/aThe threshold percent at which the radio channel is considered busier
than normal. This field is only available if the Configure Channel Busy
Threshold setting is Yes.
22 | Configuring AirWaveA irWave 8.2.9 | User Guide
Display Settings
On the AMP Setup > General page, locate the Display section and select the options to appear by default in
new device groups.
Changes to this section apply across all of AirWave. These changes affect all users and all new device groups.
Table 5 describes the settings and default values in this section.
Table 5: AMP Setup > General > Display Fields and Default Values
SettingDefaultDescription
AP Fully Qualified
Domain Name
Options
Show vendorspecific device
settings for
NoSets AirWave to use fully qualified domain names for APs instead of the
AP name. For example, ‘testap.yourdomain.com; would be used instead
of ‘testap.’ Select one of the following options:
l Don’t use FQDN - This default value specifies that the fully qualified
domain name will not be used.
l Use AP Name with FQDN - The AP name will prepend the FQDN, for
example “somehostname (my.hostname.com).” Note that if the AP
name is not present, then the FQDN will still appear in parenthesis.
l Use only FQDN - Only the fully qualified domain name will be used.
NOTE: This option is supported only for Cisco IOS, Dell Networking WSeries, Aruba Networks, and Alcatel-Lucent devices.
All DevicesDisplays a drop-down menu that determines which Group tabs and
options are viewable by default in new groups, and selects the device
types that use fully qualified domain names. This field has three options,
as follows:
l All devices—When selected, AirWave displays all Group tabs and
setting options.
l Only devices on this AMP—When selected, AirWave hides all
options and tabs that do not apply to the APs and devices currently on
AirWave.
l Selected device type—When selected, a new field appears listing
many device types. This option allows you to specify the device types
for which AirWave displays group settings. You can override this
setting.
Look up device and
wireless user
YesEnables AirWave to look up the DNS for new user hostnames. This setting
can be turned off to troubleshoot performance issues.
hostnames
DNS Hostname
Lifetime
Device
Troubleshooting
Hint
AirWave 8.2.9 | User GuideConfiguring AirWave | 23
24 hoursDefines the length of time, in hours, for which a DNS server hostname
remains valid on AirWave, after which AirWave refreshes DNS lookup:
l 1 hour
l 2 hours
l 4 hours
l 12 hours
l 24 hours
N/AThe message included in this field is displayed along with the Down if a
device’s upstream device is up. This applies to all APs and controllers but
not to routers and switches.
Device Configuration Settings
Locate the Device Configuration section and adjust the settings. Table 6 describes the settings and default
values of this section.
Table 6: AMP Setup > General > Device Configuration Section Fields and Default Values
SettingDefaultDescription
Guest User
Configuration
Allow WMS Offload
configuration in
monitor-only mode
Allow disconnecting
users while in
monitor-only mode
Use Global Aruba
Configuration
DisabledEnables or prevents guest users to/from pushing configurations to
devices. Options are Disabled (default), Enabled for Devices inManage(Read/Write), Enabled for all Devices.
NoWhen Yes is selected, you can enable the ArubaOS WMS offload
feature on the Groups > Basic page for WLAN switches in MonitorOnly mode. Enabling WMS offload does not cause a controller to
reboot. This option is supported only for Aruba and Dell Networking
W-Series devices.
NoSets whether you can deauthenticate a user for a device in monitor-
only mode. If set to No, the Deauthenticate Client button for in a
Clients > Client Detail page is enabled only for Managed devices.
NoEnables Aruba configuration profile settings to be globally configured
and then assigned to device groups. If disabled, settings can be
defined entirely within Groups > Controller Configand Groups
>Switch Config instead of globally.
NOTE: Changing this setting may require importing configuration on
your devices. When an existing Aruba configuration setup is to be
converted from global to group, follow these steps:
1. Set all the devices to Monitor Only mode before setting the flag.
2. Each device Group will need to have an import performed from
the Device Configuration page of a controller in the AMP group.
3. All of the thin APs need to have their settings imported after the
device group settings have finished importing.
4. If the devices were set to Monitor Only mode, set them back to
Managed mode.
AMP Features
Locate the AMPFeatures section and adjust settings for VisualRF, RAPIDS, and AirWave Glass. Table 7 describes
these settings and default values.
Table 7: AMP Setup Setup > General > AMP Features Fields and Default Values
SettingDefault Description
Display VisualRFNoEnable or disable the VisualRF navigation tab.
Display RAPIDSNoEnable or disable the RAPIDS navigation tab.
24 | Configuring AirWaveA irWave 8.2.9 | User Guide
Table 7: AMP Setup Setup > General > AMP Features Fields and Default Values (Continued)
SettingDefault Description
Hide setup pages
from non-admin
users
Allow role based
report visibility
Enable Central
Authentication
YesRestrict access to following pages to users with the AMP Administration
role only:
l VisualRF > Setup
l AMP Setup > NMS
l RAPIDS > Score Override
l RAPIDS > Rules
l RAPIDS > Setup
l System > Triggers
YesEnable or disable role-based reporting in AMP. When disabled, reports
can only be generated with by-subject visibility.
YesToggles on or off single-sign on (SSO) authentication between AirWave
and AirWave Glass.
Service
Central
Authentication
Hostname
If the Central Authentication Service is enabled and the managed AMP is
attached to AirWave Glass, this field is automatically populated, and you
don't need to configure the hostname.
External Logging Settings
Locate the External Logging section and adjust settings to send audit and system events to an external syslog
server. Table 8 describes these settings and default values. You can also send a test message using the SendTest Message button after enabling any of the logging options.
For information about creating triggers in order to receive event notifications, see "Creating New Triggers" on
page298.
Table 8: AMP Setup > General > External Logging Section Fields and Default Values
SettingDefault Description
Include event log
messages
Syslog ServerN/AEnter the IP address of the syslog server. Note that this field is hidden if
Syslog Port514Enter the port of the syslog server. Note that this field is hidden if both
Event log facilitylocal1Select the facility for the event log from the drop-down menu. This field is
Include audit log
messages
NoSelect Yes to send event log messages to an external Syslog server.
NOTE: If you enable event logging, other options to configure the Syslog
server and enable logging using Common Event Format (CEF) become
available.
both "Include event log messages" and "Include audit log messages" are
set to No.
"Include event log messages" and "Include audit log messages" are set to
No.
only available if the "Include event log messages" setting is Yes.
NoSelect Yes to send audit log messages to an external syslog server.
AirWave 8.2.9 | User GuideConfiguring AirWave | 25
Table 8: AMP Setup > General > External Logging Section Fields and Default Values (Continued)
SettingDefault Description
Audit log facilitylocal1Select the facility for the audit log from the drop-down menu. This field is
only available if the "Include audit log messages" setting is Yes
Send Test MessageN/AIf messaging is enabled and a server and port are configured, click this
button to send a test message. Upon completion, a message will appear
at the top of this page indicating that the message was sent successfully.
Historical Data Retention Settings
Locate the Historical Data Retention section and specify the number of days you want to keep client session
records and rogue discovery events. Table 9 describes the settings and default values of this section. Many
settings can be set to have no expiration date.
Table 9: AMP Setup > General > Historical Data Retention Fields and Default Values
SettingDefault Description
Inactive Client and
VPN User Data (01500 days, zero
disables)
Client Association
and VPN Session
History (0-550
days, zero
disables)
Tag History (0-550
days, zero
disables)
Rogue AP
Discovery Events
(14-550 days, zero
disables)
Reports (0-550
days, zero
disables)
Automatically
Acknowledge
Alerts(0-550 days,
zero disables)
60Defines the number of days AirWave stores basic information about
inactive clients and VPN users. A shorter setting of 60 days is
recommended for customers with high user turnover such as hotels. The
longer you store inactive user data, the more hard disk space you require.
14Defines the number of days AirWave stores client and VPN session
records. The longer you store client session records, the more hard disk
space you require.
14Sets the number of days AirWave retains location history for Wi-Fi tags.
14Defines the number of days AirWave stores Rogue Discovery Events. The
longer you store discovery event records, the more hard disk space you
require.
60Defines the number of days AirWave stores Reports. Large numbers of
reports, over 1000, can cause the Reports > Generated page to be slow to
respond.
14Defines automatically acknowledged alerts as the number of days AirWave
retains alerts that have been automatically acknowledged. Setting this
value to 0 disables this function, and alerts will never expire or be deleted
from the database.
Acknowledged
Alerts(0-550 days,
zero disables)
26 | Configuring AirWaveA irWave 8.2.9 | User Guide
60Defines the number of days AirWave retains information about
acknowledged alerts. Large numbers of Alerts, over 2000, can cause the
System > Alerts page to be slow to respond.
Table 9: AMP Setup > General > Historical Data Retention Fields and Default Values (Continued)
SettingDefault Description
Radius/ARM/IDS
Events(0-550 days,
zero disables)
Archived Device
Configurations (0100, zero disables)
Archive device
configs even if they
only have rogue
classifications
Guest Users (0-550
days, zero
disables)
Inactive SSIDs (0550 days, zero
disables)
Inactive Interfaces
(0-550 days, zero
disables)
14Defines the number of days AirWave retains information about RADIUS,
ARM, and IDS events. Setting this value to 0 disables this function, and the
information will never expire or be deleted from the database.
10Defines the number of configurations that will be retained for archived
devices. Whether rogue information is included depends on the setting of
the Archive device configs even if they only have rogueclassifications setting.
NoSets whether to archive device configurations even if the device only has
rogue classifications.
30Sets the number of days that AirWave is to support any guest user. A value
of 0 disables this function, and guest users will never expire or be deleted
from the AirWave database.
425Sets the number of days AirWave retains historical information after
AirWave last saw a client on a specific SSID. Setting this value to 0 disables
this function, and inactive SSIDs will never expire or be deleted from the
database.
425Sets the number of days AirWave retains inactive interface information
after the interface has been removed or deleted from the device. Setting
this value to 0 disables this function, and inactive interface information will
never expire or be deleted from the database.
Interface Status
History (0-550
days, zero
disables)
Interfering Devices
(0-550 days, zero
disables)
Device Events
(Syslog, Traps)(131 days)
Mesh Link History
(0-550 days)
Device Uptime (0120 months, zero
disables)
425Sets the number of days AirWave retains historical information on
interface status. Setting this value to 0 disables this function.
14Sets the number of days AirWave retains historical information on
interfering devices. Setting this value to 0 disables this function.
2Sets the number of days AirWave retains historical information on device
events such as syslog entries and SNMP traps. Setting this value to 0
disables this function. Refer to "Viewing Device Events" on page 295.
NOTE: If your data table has more than 5 million rows, AirWave will
truncate the device event retention data. In this case, the "number of days"
setting becomes "number of hours."
30Sets the number of days AirWave retains historical information for mesh
links.
60Sets the number of months AirWave retains historical information on
device uptime. Setting this value to 0 disables this function.
AirWave 8.2.9 | User GuideConfiguring AirWave | 27
Table 9: AMP Setup > General > Historical Data Retention Fields and Default Values (Continued)
SettingDefault Description
Client Data
Retention Interval
(1-425 days)
UCC Call History
(1-30 days)
UCC Call Details
(1-7 days)
Config Job
Retention Interval
(1-31 days)
425Sets the number of days AirWave retains historical information for clients.
30Sets the number of days that calls remain in AirWave's call history.
2Sets the number if days that the AirWave retains details for individual calls.
31Sets the number of days AirWave retains information about configuration
jobs.
Firmware Upgrade/Reboot Options
Locate the Firmware Upgrade/Reboot Options section and adjust settings as required. This section allows
you to configure the default firmware upgrade behavior for AirWaveTable 10
Table 10 describes the firmware upgrade and reboot options.
Table 10: AMP Setup > General > Firmware Upgrade Defaults Fields and Default Values
SettingDefaultDescription
Allow firmware
upgrades in
monitor-only mode
NoIf Yes is selected, AirWave upgrades the firmware for APs in Monitor
Only mode. When AirWave upgrades the firmware in this mode, the
desired configuration are not be pushed to AirWave. Only the firmware is
applied. The firmware upgrade may result in configuration changes
AirWave does not correct those changes when the AP is in Monitor Only
mode.
Allow Rebooting
Monitor Only
Devices
Enable firmware
distribution via http
Fast DownloadNoWhen fast download is enabled, standalone IAPs in the same RF zone are
Sequential RebootNoWhen sequential reboot is enabled, the APs in the same RF zone will
NoIf Yes is selected, AirWave can reboot devices in Monitor Only mode.
NoBy default, we use HTTPS and require user log in for firmware updates.
NOTE: For IAPs running versions earlier than Instant 3.4.0.0, set this
option to "Yes" in order to get firmware updates using HTTP.
grouped so that they can download the image from each other. This
assumes that the APs are behind the same firewall so that they can reach
each other, thereby making the firmware download faster.
reboot sequentially. At any given time, only one AP is being rebooted. As a
result, users can use another AP that is visible in RF and have
uninterrupted service.
28 | Configuring AirWaveA irWave 8.2.9 | User Guide
Table 10: AMP Setup > General > Firmware Upgrade Defaults Fields and Default Values (Continued)
SettingDefaultDescription
Maximum
Interleaved Jobs (1-
20)
Maximum
Interleaved Devices
Per Job (1-1000)
Failures before
stopping (0-20, zero
disables)
Failure timeout (560 mins)
DRT upgrade failure
timeout (2-30 mins)
Number of tries in
failure (1-4)
Periodic run failed
upgrade interval
20Defines the number of jobs AirWave runs at the same time. A job can
include multiple APs. When jobs are started by multiple users, AirWave will
interleave upgrades so that one user's job does not completely block
another’s.
20Defines the number of devices that can be in the process of upgrading at
the same time. Within a single job, AirWave may start the upgrade
process for up to this number of devices at the same time. However, only
one device will be actively downloading a firmware file at any given time.
1Sets the default number of upgrade failures before AirWave pauses the
upgrade process. User intervention is required to resume the upgrade
process. Setting this value to 0 disables this function.
60Sets the timeout for an upgrade attempt.
6Sets the timeout for a Downloadable Regulatory Table (DRT) upgrade
attempt.
1Sets the number of retry attempts.
DisabledSet the length of time AirWave retries running a failed upgrade.
Additional AMP Services
Locate the AdditionalAMP Services section, and adjust settings as required. Table 11 describes the settings
and default values of this section.
Table 11: AMP Setup > General > Additional AMP Services Fields and Default Values
SettingDefaultDescription
Enable FTP ServerNoEnables or disables the FTP server on AirWave. The FTP server is only
used to manage Aruba AirMesh and Cisco Aironet 4800 APs. Best
practice is to disable the FTP server if you do not have any supported
devices in the network.
AirWave 8.2.9 | User GuideConfiguring AirWave | 29
Table 11: AMP Setup > General > Additional AMP Services Fields and Default Values (Continued)
SettingDefaultDescription
Enable RTLS
Collector
NoEnables or disables the RTLS Collector, which is used to allow
ArubaOScontrollers to send signed and encrypted RTLS (real time
locating system) packets to VisualRF; in other words, AirWave becomes
the acting RTLS server. The RTLS server IP address must be configured on
each controller. This function is used for VisualRF to improve location
accuracy and to locate chirping asset tags. This function is supported only
for Dell Networking W-Series, Alcatel-Lucent, and Aruba Networks
devices.
If Yes is specified, the following additional fields appear. These
configuration settings should match the settings configured on the
controller:
l RTLS Port—Specify the port for the AirWave RTLS server.
l RTLS Username—Enter the user name used by the controller to
decode RTLS messages.
l RTLS Password—Enter the RTLS server password that matches the
controller’s value.
l Confirm RTLS Password—Re-enter the RTLS server password.
Use Embedded
Mail Server
YesEnables or disables the embedded mail server that is included with
AirWave.
Mail Relay ServerOptionalIf you enable the "Use embedded mail server" option, enter information
for an optional mail relay server. This field supports a Send Test Email
button for testing server functionality. Click this button to enter valid email
addresses.
Process user
roaming traps from
Cisco WLC
Enable AMON data
collection
Enable Clarity Data
Collection
Enable Traffic
Analysis Data
Collection
Traffic Analysis
Storage Allocated
(GiB)
YesWhether AirWave should parse client association and authentication traps
from Cisco WLC controllers to give real time information on users
connected to the wireless network.
YesAllows AirWave to collect enhanced data from Aruba devices on certain
firmware versions. See the Best Practices Guide on the Home >
Documentation page for more details
NOTE: When enabling AMON, auditing should be set to daily and have
been successful at least once to allow AirWave to calculate the proper
BSSIDs per radio. If these BSSIDs do not exist, clients are dropped
because they do not have any corresponding BSSIDs in the AirWave
database. Auditing should be set to daily because the BSSIDs are kept in
cache memory and cleared every 24 hours.
YesAllows AirWave to collect enhanced Clarity Monitoring data from Aruba
devices running ArubaOS 6.4.3 and later versions
YesIf AMON is enabled for a controller, you can enable AirWave to collect
Traffic Analysis data from the controller by setting this to Yes. When
enabled, the Home > Traffic Anaylsis dashboard is available in the
WebUI.
50If Traffic Analysis Data Collection is enabled, you can specify the amount
of storage to allocate.
30 | Configuring AirWaveA irWave 8.2.9 | User Guide
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