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Nove mber 2019 | Rev. 01AirWave 8.2.10.1 | User Guide
Add a Juniper Network Director75
Add a BrocadeNetwork Advisor76
Add an HPE Intelligent Management Center76
Using Device Groups77
Navigation Basics77
Viewing Device Groups78
Comparing Device Groups80
Changing Group Configurations81
Using Global Groups for Group Configuration83
About Global Group Membership83
Creating a Global Group83
Subscribing other Groups to a Global Group84
Deleting a Group85
Monitoring Device Groups85
Modifying Multiple Devices86
iv | ContentsAirWave 8.2.10.1 | User Guide
Configuring Basic Settings for Device Groups89
Basic Settings90
Global Groups90
SNMP Polling Periods91
Routers and Switches92
Notes92
GroupDisplay Options93
Automatic Static IP Assignment93
Spanning Tree Protocol94
NTP94
Aruba Switch Configuration94
Aruba95
Aruba Instant95
Cisco IOS/Catalyst97
Cisco WLC97
Proxim/ Avaya97
HP ProCurve98
Symbol98
Juniper/3Com/Enterasys/Nortel/Trapeze99
Universal Devices, Routers and Switches99
Automatic Authorization99
Maintenance Windows100
Configuring AAA Servers for Device Groups100
Configuring Security for Device Groups101
Configuring SSIDs and VLANs for Device Groups106
Configuring Group Radio Settings110
Configuring Cisco WLC Device Groups114
Accessing Cisco WLC Configuration114
Configuring WLANs for Cisco WLC Devices114
Defining and Configuring LWAPP AP Groups for Cisco Devices118
Viewing and Creating Cisco AP Groups118
Configuring Cisco Controller Settings118
Configuring Wireless Parameters for Cisco Controllers119
Configuring Cisco WLC Security Parameters and Functions119
Configuring Management Settings for Cisco WLC Controllers120
Configuring PTMP Settings for DeviceGroups120
Configuring Proxim Mesh Radio Settings121
Configuring Group MAC ACLs for Device Groups123
Specifying the Minimum Firmware Version for Device Groups124
Discovering, Adding, and Auditing Devices126
How to Set Up Device Discovery126
Adding Networks for SNMP/HTTP Scanning126
Adding Credentials for Scanning127
Defining a Scan Set128
Running a Scan Set128
The Cisco Discovery Protocol (CDP)130
Adding Devices into AirWave130
Adding Devices Manually130
Adding Devices from a CSV File133
Setting the Management Mode133
AirWave 8.2.10.1 | User GuideContents | v
Verifying the Device Configuration134
Ignoring Discovered Devices135
Unignoring a Device135
Troubleshooting a Newly Discovered Down Device136
Using ZTP Orchestrator Beta138
Before You Begin138
Minimum Requirements138
Network Setup138
Step 1: Create Groups for ZTP139
Step 2: Add ClearPass Policy Manager140
Step 3: Add Mobility Master142
Step 4: Add the ArubaOS-CX Switch143
Showing Filters, Clearing Filters, Resetting Grouping149
Using Device Folders150
Adding Device Folders150
Moving Folders150
Expanding Folders150
Changing Default Views151
Monitoring Access Points, Mesh Devices, and Controllers152
Device Information for Access Points, Mesh Devices, and Controllers152
Radios154
Wired Interfaces155
Graphs for Access Points, Mesh Devices, and Controllers156
Location157
Clients157
AirMesh Links158
Neighbors158
RF Neighbors160
Alerts & Events160
Advanced Monitoring160
Viewing the Radio Statistics Page160
Running Commands from the Radio Statistics Page160
Issues Summary section161
802.11 Radio Counters Summary161
Radio Statistics Interactive Graphs162
Recent ARM Events Log163
Detected Interfering Devices Table164
Active BSSIDs Table165
vi | ContentsAirWave 8.2.10.1 | User Guide
AirMatch Statistics for Mobility Master166
Monitoring Mesh Devices166
Setting up Spectrum Analysis167
Spectrum Configurations and Prerequisites168
Setting up a Permanent Spectrum Aruba AP Group168
Configuring an Individual AP to run in Spectrum Mode169
Configuring a Controller to use the Spectrum Profile170
Monitoring ArubaOS-CX and Mobility Access Switches171
Get Details from Tooltips179
SummaryTab180
Ports Tab181
See Port Counts182
Open a Port Status Pop-Up182
Edit a Physical Interface183
Get Interface Details184
PoE Tab184
See PoE Statistics185
Change the Faceplate Using Overlays185
Get Port Details186
View Power Consumption186
VLANs Tab186
Change the VLANs View in the Faceplate187
Get Trunk Details187
Get Virtual Interface Details187
Edit a Virtual Interface187
Connected Tab188
See Connected Device and Neighbor Counts188
Determine Which Device Is Connected to a Port188
View Dynamic Segmentation Information189
Get Connected Devices Details189
Edit a Connected Device190
Get Neighbor Details191
Hardware Tab192
Alerts & Events Tab193
Acknowledge an Alert194
Troubleshooting Tab195
Run a Command195
Test a Cable196
Monitoring 7000 Controllers196
SummaryTab197
AirWave 8.2.10.1 | User GuideContents | vii
WANTab198
See WAN Ports198
Open the Port Details Pop-Up198
WAN Interface Summary199
Get WANInterface Details199
Tunnel Tab200
See Tunnel Counts and Details200
Tunnel Details200
Monitoring Controller Clusters201
Viewing Details about the Controller Cluster202
Capacity Graphs202
Controller Statistics202
Monitoring Cluster Events203
Where to Find Additional Cluster Information203
Monitoring Clients204
Monitoring Wired and Wireless Clients205
Monitoring Rogue Clients206
Supporting Wireless Guest Users207
Supporting VPN Users210
Monitoring RFID Tags211
Managing Mobile Devices with SOTI MobiControl and AirWave212
Overview of SOTI MobiControl212
Prerequisites for Using MobiControl with AirWave213
Adding a Mobile Device Management Server for MobiControl213
Accessing MobiControl from the Clients > Client Detail Page214
Troubleshooting Client Issues214
Evaluating User Status214
Enabling Mobile Device Access Control215
Classifying Aruba Devices216
Quick Links for Clients on Aruba Devices216
Using the Deauthenticate Client Feature217
Viewing the Client Association History217
Viewing the Rogue Association History217
Diagnosing Status and Connectivity218
Configuring and Managing Devices219
Moving a Device from Monitor Only to Manage Read/Write Mode219
Configuring Device Settings220
Adding a Maintenance Window for a Device228
Creating Dynamic Variables229
Configuring Device Interfaces for Switches230
Individual Device Support and Firmware Upgrades231
Using Configuration Templates234
Group Templates234
Supported Devices234
Template Variables234
Viewing, Adding and Editing Templates236
Configuring General Template Files and Variables239
Configuring General Templates240
IOS Configuration File Template241
Device Configuration File on Devices > Device Configuration Page241
viii | ContentsAirWave 8.2.10.1 | User Guide
Template Syntax241
Using AP-Specific Variables241
Using Directives to Eliminate Reporting of Configuration Mismatches242
Using Conditional Variables in Templates242
Using Substitution Variables in Templates243
Configuring Templates for Aruba Instant245
Configuring Templates for AirMesh246
Configuring Cisco IOS Templates246
Applying Startup-config Files246
WDS Settings in Templates247
SCP Required Settings in Templates247
Supporting Multiple Radio Types via a Single IOS Template247
Configuring Singleand Dual-Radio APs via a Single IOS Template248
Configuring Cisco Catalyst Switch Templates248
Configuring Symbol Controller / HPE WESM Templates248
Configuring a Global Template250
Using the Home Pages253
Customizing the Dashboard253
Available Widgets253
Adding Widgets257
Available Widgets257
Defining Graph Display Preferences261
Monitoring Your Network Health262
Monitoring Application Traffic265
Using the UCC Dashboard266
Viewing Call Details266
Viewing UCC Charts, Graphs, and Tables267
Viewing End-to-End Call Details268
Get Call Summary268
Using the UCCReport269
Viewing RF Performance270
Viewing RFCapacity271
Using the AirMatch Dashboard272
Viewing Network Deviations273
How Standard Deviation is Calculated274
Using Clarity275
View Clarity Charts275
Failures Rates275
Process Times275
Clarity Thresholds276
View User Details from the Summary Table276
View Authentication Failure Data278
View DHCP Failure Data278
View DNS Failure Data279
View Association Data279
Working with Clarity Data279
First 25 Results279
Sorting and Filtering Clarity Data280
Selecting a Folder from the Navigation Bar280
Exporting Clarity Data280
AirWave 8.2.10.1 | User GuideContents | ix
Changing the Time Range280
Evaluate User Status281
Using Topology282
Getting Started282
Navigate the Map283
Respond to Alerts283
Setting up Your Map284
Locate Your Device284
Select Your Layout285
Arrange Devices on the Map285
Show Spanning Tree Members286
Show VLANs288
Apply Filters289
Set the Root Node291
Saving Your Preferences291
Changing the Default Expansion292
Checking the Status of Your Network292
Device Status292
Health Status292
Link Status293
Taking Action from Quick Links293
View Tooltips293
Viewing Device and Stack Membership Details294
Running a Command295
Accessing AirWave Documentation296
Working with Licenses296
Configuring User Information and Customizing the WebUI298
Configure Your User Information298
Customizing the WebUI298
Setting Severe Alert Warning Behavior301
Using the System Pages302
Checking the Status of AirWave Services302
Important AirWave Logs303
Downloading Log Files303
Viewing Device Events303
Using the Event Log305
Viewing Triggers305
Creating New Triggers306
Types of Triggers308
Device Triggers308
Interfaces and Radios Triggers311
About Alerts316
Viewing System Alerts317
Delivering Triggered Alerts318
Responding to Alerts319
Backing Up Your Data319
Viewing and Downloading Backups319
x | ContentsAirWave 8.2.10.1 | User Guide
Using the System > Configuration Change Jobs Page319
Using the System > Firmware Upgrade Jobs Page320
Viewing DRT Upgrade Jobs321
Using the System > Performance Page321
Creating, Running, and Sending Reports326
What You Can Do With Reports326
Track licenses326
Improve Network Efficiency and User Experience326
Monitor Clients and Devices327
Show Compliance327
Troubleshoot Device and Network Issues327
Sorting Reports328
About the Default Reports328
Using the LicenseReport328
Using the Capacity Planning Report329
Example Custom Report329
Using the Memory and CPU Utilization Report331
Using the Network Usage Report331
Using the Port Usage Report333
Using the RF Health Report335
Thresholds335
Top Folders and Radio Statistics336
Lists of Top Radio Issues337
Using the Client Inventory Report337
Example Custom Report338
Using the Client Session Report339
Using the Configuration Audit Report341
Using the Device Summary Report343
Using the Device Uptime Report344
Using the Inventory Report345
Example Custom Report345
Using the Rogue Containment Audit Report347
Using the PCI Compliance Report348
Using the IDS Events Report348
Using the Match Event Report350
Using the New Clients Report350
Using the New Rogue Devices Report352
Using the RADIUS Reports354
RADIUS Authentication Issues354
RADIUSAccounting Issues354
Using the Rogue Clients Report355
Using the VPN Session Report357
Creating Custom Reports358
Tips for Restricting Time Ranges358
Running Reports on Selected Devices359
Cloning Reports359
Selecting the Report Definition359
Selecting the Devices and a Report Template360
Selecting the Devices Without Using a Report Template361
Viewing Generated Reports361
AirWave 8.2.10.1 | User GuideContents | xi
Get an Updated Report362
Sending Reports363
Exporting Reports in CSV Format363
Exporting a Report363
Exporting Multiple Reports364
Sending Reports to a Smart Host365
Adding a Wall Attenuation379
VisualRF Resource Utilization380
Planning and Provisioning380
Creating a New Campus381
Creating a New Building381
Adding a Floor Plan382
Change Settings in VisualRF Floor Plans383
Editing a Floor Plan Image383
Replacing the Background383
Cropping the Floor Plan Image384
Copying a Floor Plan in the Same Building385
Sizing a Non-CAD Floor Plan385
Defining Floor Plan Boundaries385
Defining Floor Plan Regions386
Adding Region to a New Floor using the Floor Upload Wizard386
Adding a Region to an Existing Floor Plan386
Editing a Planning Region387
Floor Plan Properties387
Adding Deployed Access Points onto the Floor Plan388
Adding Planned APs onto the Floor Plan389
Auto-Matching Planned Devices390
Printing a Bill of Materials Report390
Increasing Location Accuracy390
Adding Exterior Walls391
Fine-Tuning Location Service in VisualRF > Setup392
xii | ContentsAirWave 8.2.10.1 | User Guide
Decreasing Grid Size392
Enabling Dynamic Attenuation393
Configuring Infrastructure393
Deploying APs for Client Location Accuracy393
Using VisualRF to Assess RF Environments394
Viewing a Wireless User’s RF Environment394
Tracking Location History395
Checking Signal Strength to Client Location396
Viewing an AP’s Wireless RF Environment396
Viewing a Floor Plan’s RF Environment397
Viewing a Network, Campus, Building’s RF Environment398
Viewing Campuses, Buildings, or Floors from a List View398
Importing and Exporting in VisualRF399
Importing from CAD400
Batch Importing CAD Files400
Requirements400
Pre Processing Steps400
Upload Processing Steps401
Post Processing Steps401
Sample Upload Instruction XML File401
Common Importation Problems402
Importing from an Aruba Controller402
Pre-Conversion Checklist402
Process on Controller402
Process on AirWave402
Importing from Ekahau Backups402
Before you begin402
Using the VisualRF Audit Log403
VisualRF Location APIs403
Sample Device Location Response403
Sample Site Inventory Response404
About VisualRF Plan404
Overview404
Minimum requirements405
VisualRF Plan Installation405
Differences between VisualRF and VisualRF Plan405
Using RAPIDS407
Introduction to RAPIDS407
Viewing RAPIDS Summary408
Setting Up RAPIDS409
Changing the Rule Priority418
Recommended RAPIDS Rules418
Using RAPIDS Rules with Additional AirWave Functions418
Viewing Rogues418
Predefined, Default Views for Rogue Devices419
Filtered Views for Rogue Devices420
Overview of the RAPIDS > Detail Page422
Important Considerations423
Filter the Device Data423
Update Rogue Devices423
Viewing Ignored Rogue Devices424
Using RAPIDS Workflow to Process Rogue Devices424
Score Override424
Using the Audit Log425
Additional Resources426
Using the Master Console427
Using the Public Portal on Master Console427
Adding a Managed AMP with the Master Console428
Using Global Groups with Master Console429
AirWave is a network management platform that provides a single console whereyou can monitor, analyze, and
configure wired and wireless networks. Whether your network is simple or a large, complex, multi-vendor
installation, AirWave makes it easy to monitor your network with features like AppRF, Clarity, and VisualRF.
AirWave also provisions Aruba switches, provides CPU, memory and interface monitoring, configuration
management, and upgrades switch firmware. AirWave can be used to implement zero-touch provisioning for
Aruba Instant APs (IAP), Aruba switches and branch controllers.
With AirWave, you can configure:
l "Aruba Mobility Controllers" on page 15
l "Instant Access Points" on page 15
l "ArubaOS-S Switches and ArubaOS-CX Switches" on page 16
Aruba Mobility Controllers
AirWave supports global and group-level configuration of Aruba mobility controllers. Several controllers can
work together with APs to provide a hierarchical and redundant mobility controller system.
The mobility controller system provides:
l AP tunnel termination and translational bridging
l GRE tunnel between each AP and a mobility controller
l A virtual connection point to wireless clients
l Frame translation from 802.11 to 802.3 and 802.3 to 802.11, including encryption and decryption of
wireless traffic
l Quality of service(QoS) and traffic prioritization
Working alone or in conjunction with ClearPass, the mobility controller authenticates wireless clients and includes
a stateful firewall that can be configured to filter wireless traffic.
In this document, mobility controllers are also called access devices. For information about controller
configuration, refer to the AirWave 8.2.10.1 Controller Configuration Guide.
Instant Access Points
Aruba Instant (Instant) is a system of access points in a Layer 2 subnet. The Instant APs (IAPs) are controlled by a
single IAP that serves a dual role as both an IAP and primary Virtual Controller (VC), eliminating the need for
dedicated controller hardware. This system can be deployed through a simplified setup process appropriate for
smaller organizations, or for multiplegeographically dispersed locations without an on-site administrator.
With AirWave, IT can centrally configure, monitor, and troubleshoot ArubaInstant WLANs, upload new software
images, track devices, generate reports, and perform other vital management tasks, all from a remote location.
A Virtual Controller or Instant AP can authenticate to the AirWave server using a pre-shared key, or using twoway certificate-based authentication using an SSL certificate sent from AirWave to the Instant device. Virtual
Controllers push data to AirWave via HTTPS. If your enterprise has a security policy that restricts the use of port
443 for inbound communication, you can change the port AirWave uses to communicate with Instant devices.
For additional information about Instant AP configuration, refer to the Aruba Instant in AirWave 8.2.8.2Deployment Guide.
AirWave 8.2.10.1 | User GuideIntro duction | 15
ArubaOS-S Switches and ArubaOS-CX Switches
AirWave supports group-level configuration of ArubaOS-S Switches andArubaOS-CX Switches. These switches
connect APs, wired clients and other endpoints to the network. Working alone or in conjunction with ClearPass,
the ArubaOS-S Switches provide authentication, authorization and accounting.
In this document, ArubaOS-S Switches are also called access switches, and ArubaOS-CX Switches are also called
core and aggregation switches. For informationabout switch configuration, refer to the AirWave 8.2 SwitchConfiguration Guide.
16 | IntroductionAirWave 8.2.10.1 | User Guide
Chapter 2
Configuring AirWave
After you install the AirWave software, or any time you need to make changes to network settings, refer to the
following procedures:
l "Defining Network Settings" on page 33
l "Configuring Cisco WLSE Rogue Scanning" on page 70
l "Configuring ACS Servers" on page 71
l "Integrating NMS Servers" on page 72
l "PCI Compliance Monitoring" on page 72
l "Deploying WMS Offload" on page 74
l "Integrating External Servers" on page 75
Defining General AirWave Server Settings
The initial tasks to configure the AirWave server include:
l "Configuring the AirWave Server" on page 17
l "Defining Network Settings" on page 33
l "Creating AirWave Users" on page 36
l "Configuring AirWave User Roles" on page 38
l "Configuring the User Login and Authentication" on page 43
l "Enabling AirWave to Manage Your Devices" on page 53
l "Managing Certificates" on page 59
l "Setting Up Device Types" on page 66
Configuring the AirWave Server
The following topics describe how to configure the general settings for the AirWave server. Figure 1 illustrates theAMP Setup > General page.
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 17
Figure 1: AMP Setup > General Settings
Whenever you save changes to these settings, AirWave applies them globally across the product for all users.
General Settings
Browse to the AMP Setup > General page, locate the General section, and enter the information described in
Table 1:
Table 1: AMP Setup >General > General Section Fields and Default Values
SettingDefault Description
System NameDefines your name for your AirWave server using alphanumeric
characters.
Default GroupAccess
Points
Sets the device group that this AirWave server uses as the default for
device-level configuration. Select a device group from the drop-down
menu. A group must first be defined on the Groups > List page to
appear in this drop-down menu. For additional information, refer to
"Using Device Groups" on page 77.
18 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
Table 1: AMP Setup >General > General Section Fields and Default Values (Continued)
SettingDefault Description
Device
Configuration
Audit Interval
Automatically
repair
misconfigured
devices
Help improve
AirWave by
sending
anonymous usage
data
Nightly
Maintenance
Time (00:00 23:59)
DailyThis setting defines the interval of queries which compares actual
device settings to the Group configuration policies stored in the
AirWave database. If the settings do not match, the AP is flagged as
mismatched and AirWave sends an alert via email, log, or SNMP.
NOTE: Enabling this feature with a frequency of Daily or more
frequently is recommended to ensure that your AP configurations
comply with your established policies. Specifying Never is not
recommended.
DisabledIf enabled, this setting automatically reconfigures the settings on the
device when the device is in Manage mode and AirWave detects a
variance between actual device settings and the Group configuration
policy in the AirWave database.
DisabledIf enabled, AirWave will send anonymous data to Aruba, which may be
used to improve the AirWave software.
04:15Specifies the local time of day AirWave should perform daily
maintenance. During maintenance, AirWave cleans the database,
performs backups, and completes a few other housekeeping tasks.
Such processes should not be performed during peak hours of
demand.
License APs
Usage Threshold
Check for
software updates
90
YesEnables AirWave to check automatically for multiple update types.
Sets a threshold to display an alert on the controller monitor page
when the license usage has reached this number.
Check daily for AirWave updates, to include enhancements, device
template files, important security updates, and other important news.
This setting requires a direct Internet connection via AirWave.
Automatic Authorization Settings
On the AMP Setup > General page, locate the Automatic Authorization section. These settings allow you to
control the conditions by which devices are automatically authorized into AP groups and folders. AirWave
validates the Folder and Group to ensure that both settings have been set to valid drop down options. Table 2
describes the settings and default values in this section.
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 19
Table 2: AMP Setup > General > Automatic Authorization Fields and Default Values
SettingDefaultDescription
Add New
New Device ListGlobally add new controllers and autonomous devices to:
Controllers and
Autonomous
Devices Location
Add New Thin APs
New Device ListGlobally add new thin APs to:
Location
Automatically
Authorized Virtual
Manage
Read/Write
Controller Mode
Aruba Instant Settings
l The New Device List (located in Devices > New).
l The same folder and group as the discovering device.
l The same group and folder of their closest IP neighbor on the
same subnet.
l Choose a group and folder. If you select this option, enter the
folder/group in the Auto Authorization Group and Auto
Authorization Folder fields that display.
NOTE: This setting can be overridden in Groups > Basic.
l The New Devices list.
l The same folder and group as the discovering device.
l The same group and folder of their closest IP neighbor on the
same subnet.
l Choose a group and folder. If you select this option, enter the
folder/group in the Auto Authorization Group and Auto
Authorization Folder fields that display.
NOTE: This setting can be overridden in Groups > Basic.
Specify whether Virtual Controller mode for Instant APs will be in
Manage Read/Write mode or Monitor Only mode.
A Virtual Controller can communicate with the AirWave server over a configurable communication port, and
authenticate to the server using a pre-shared key, and/or two-way certificate-based authentication using an SSL
certificate sent from AirWave to the Instant device.
The AMP Setup > General > Aruba Instant Options page includes the following Configuration settings:
Table 3: AMP Setup > General > ArubaInstantOptions Fields and Default Values
SettingDefault Description
Communication
port
(443,1000-65534):
Security method
for adding new
Virtual Controllers:
443By default, an Instant Virtual Controller communicates with AirWave
over port 443. If your enterprise has a security policy that restricts the
use of port 443 for inbound communication, use this field to change the
port the Virtual Controller uses to communicate with AirWave.
PSK Only
AirWave can use the following security methods to authenticate a
Virtual Controller to the AirWave server:
l PSK Only
l PSK and Certificate
l Certificate Only
If you enable certificate-based authentication, you are directed to the
AMP Setup > General > Upload SSLCertificate page, where you are
prompted to upload an certificate file in PEM format that contains both a
private key and certificate.
20 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
Table 3: AMP Setup > General > ArubaInstantOptions Fields and Default Values (Continued)
SettingDefault Description
Allow None-TPM
Devices
Configuration OnlyNoBy default, AirWave will push Instant configuration settings as well as
YesIf certificate-based authentication is enabled for the Virtual Controller,
AirWave allows low assurance, non-TPM device. This setting is
unavailable when PSK authentication is used.
AirWave settings such as RAPIDS settings and traps from an AirWave
group to a Virtual Controller assigned to that group. Select the Yes
option to push Instant configuration settings only.
If you select a security method that includes Certificate-based authentication, you must upload the a certificate
from a supported certificate authority to the AirWave server, as the default AirWave certificate will not be
recognized by the Instant AP, and will cause the SSL handshake to fail. Certificate authentication also requires
that the AMP IPaddress information configured on the Instant AP is a domain name, and not an IP address.
AirWave supports the following trusted certificate authorities:
CA Root Intermediate CA: C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO
High-Assurance Secure Server CA
l Chain 2: Trusted Root CA: C=US, O=GeoTrust Inc., CN=GeoTrust Global CA Intermediate CA: Subject: C=US,
O=Google Inc, CN=Google Internet Authority G2
l Chain 3: Trusted Root CA: C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. -
For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5 Intermediate CA:
C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10,
CN=VeriSign Class 3 Secure Server CA - G3
If you enable certificate authentication, you are prompted to upload an SSLcertificate. you can view the current
AirWave certificate using the View Certificate link on that page, or click Change to upload a new certificate file
to the AirWave server.
Top Header Settings
The top header of each AirWave WebUI page displays icons that provide counts on newly discovered devices,
device status, mismatches, rogues, clients, and both unacknowledged and severe alerts. These icons also provide
direct links for immediate access to key system components.
Figure 2: Header Statistics Icons
You can configure what is displayed in the top header for all pages, or for individual AirWave users.
To change the header statistic icons:
1. Navigate to AMP Setup > General, then scroll down to Top Header.
2. Choose the statistics.
3. Choose the devices.
4. Click Save.
A confirmation message does not appear when you make modifications to the top header statistic icons.
To change statistics that display for an AirWave user:
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 21
1. Navigate to Home > User Info page, then scroll down to Top Header Stats.
2. Choose the statistics.
3. Choose the devices.
4. Click Save. These user settings will override the general settings on the AMP Setup page.
Search Method
On the AMP Setup > General page, locate the Search Method section. Select one of the following drop down
options as the system-wide default search method. This default search type will be used when a user types an
entry in the Search field and then clicks Enter without selecting a specific search type.
l Use System Defaults: The Search Method will be based on the system-wide configuration setting. This
method is configured on the AMP Setup > General page.
l Active clients + historical clients (exact match) + all devices: Commonly referred to as Quick Search, this looks
at all active and historical clients and all devices. This search is not case-sensitive. The results of this search
display in a pop up window rather than on the Home > Search page. This pop up window includes top-level
navigation that allows you to filter the results based on Clients, APs, Controllers, and Switches.
l Active clients + all categories: This looks at all active clients (not historical) and all categories. This search is not
case-sensitive.
l Active clients + all categories (exact match): This looks at all active clients (not historical) and all categories.
This search returns only matches that are exactly as typed (IP, user name, device name, etc). This search is
case-sensitive for all searched fields.
l Active + historical clients + all categories: This looks at all active and historical clients and all categories. This
search is not case-sensitive.
l Active + historical clients + all categories (exact match): This looks at all active and historical clients and all
categories. This search returns only matches that are exactly as typed (IP, user name, device name, etc). This
search is case-sensitive for all searched fields.
A confirmation message does not appear after you make modifications to Search Preferences.
Per-user search preferences can be set in the Home > User Info page.
Home Overview Preferences
On the AMP Setup > General page, locate the Home Overview Preferences section. Table4 describes the
settings and default values in this section.
Table 4: AMP Setup > General > Home Overview Preferences Fields and Default Values
SettingDefault Description
Configure Channel
Busy Threshold
Channel Busy
Threshold (%)
YesWhether you want to configure the threshold at which a channel is
considered to be busy at the Top Folders By Radio Channel Usage
Overview widget.
n/aThe threshold percent at which the radio channel is considered busier
than normal. This field is only available if the Configure Channel Busy
Threshold setting is Yes.
22 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
Display Settings
On the AMP Setup > General page, locate the Display section and select the options to appear by default in
new device groups.
Changes to this section apply across all of AirWave. These changes affect all users and all new device groups.
Table 5 describes the settings and default values in this section.
Table 5: AMP Setup > General > Display Fields and Default Values
SettingDefaultDescription
AP Fully Qualified
Domain Name
Options
Show vendorspecific device
settings for
NoSets AirWave to use fully qualified domain names for APs instead of the
AP name. For example, ‘testap.yourdomain.com; would be used instead
of ‘testap.’ Select one of the following options:
l Don’t use FQDN - This default value specifies that the fully qualified
domain name will not be used.
l Use AP Name with FQDN - The AP name will prepend the FQDN, for
example “somehostname (my.hostname.com).” Note that if the AP
name is not present, then the FQDN will still appear in parenthesis.
l Use only FQDN - Only the fully qualified domain name will be used.
NOTE: This option is supported only for Cisco IOS, Dell Networking WSeries, Aruba Networks, and Alcatel-Lucent devices.
All DevicesDisplays a drop-down menu that determines which Group tabs and
options are viewable by default in new groups, and selects the device
types that use fully qualified domain names. This field has three options,
as follows:
l All devices—When selected, AirWave displays all Group tabs and
setting options.
l Only devices on this AMP—When selected, AirWave hides all
options and tabs that do not apply to the APs and devices currently on
AirWave.
l Selected device type—When selected, a new field appears listing
many device types. This option allows you to specify the device types
for which AirWave displays group settings. You can override this
setting.
Look up device and
wireless user
YesEnables AirWave to look up the DNS for new user hostnames. This setting
can be turned off to troubleshoot performance issues.
hostnames
DNS Hostname
Lifetime
Device
Troubleshooting
Hint
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 23
24 hoursDefines the length of time, in hours, for which a DNS server hostname
remains valid on AirWave, after which AirWave refreshes DNS lookup:
l 1 hour
l 2 hours
l 4 hours
l 12 hours
l 24 hours
N/AThe message included in this field is displayed along with the Down if a
device’s upstream device is up. This applies to all APs and controllers but
not to routers and switches.
Device Configuration Settings
Locate the Device Configuration section and adjust the settings. Table 6 describes the settings and default
values of this section.
Table 6: AMP Setup > General > Device Configuration Section Fields and Default Values
SettingDefaultDescription
Guest User
Configuration
Allow WMS Offload
configuration in
monitor-only mode
Allow disconnecting
users while in
monitor-only mode
Use Global Aruba
Configuration
DisabledEnables or prevents guest users to/from pushing configurations to
devices. Options are Disabled (default), Enabled for Devices inManage(Read/Write), Enabled for all Devices.
NoWhen Yes is selected, you can enable the ArubaOS WMS offload
feature on the Groups > Basic page for WLAN switches in MonitorOnly mode. Enabling WMS offload does not cause a controller to
reboot. This option is supported only for Aruba and Dell Networking
W-Series devices.
NoSets whether you can deauthenticate a user for a device in monitor-
only mode. If set to No, the Deauthenticate Client button for in aClients > Client Detail page is enabled only for Managed devices.
NoEnables Aruba configuration profile settings to be globally configured
and then assigned to device groups. If disabled, settings can be
defined entirely within Groups > Controller Configand Groups
>Switch Config instead of globally.
NOTE: Changing this setting may require importing configuration on
your devices. When an existing Aruba configuration setup is to be
converted from global to group, follow these steps:
1. Set all the devices to Monitor Only mode before setting the flag.
2. Each device Group will need to have an import performed from
the Device Configuration page of a controller in the AMP group.
3. All of the thin APs need to have their settings imported after the
device group settings have finished importing.
4. If the devices were set to Monitor Only mode, set them back to
Managed mode.
AMP Features
Locate the AMPFeatures section and adjust settings for VisualRF, RAPIDS, and AirWave Glass. Table 7 describes
these settings and default values.
Table 7: AMP Setup Setup > General > AMP Features Fields and Default Values
SettingDefault Description
Display VisualRFNoEnable or disable the VisualRF navigation tab.
Display RAPIDSNoEnable or disable the RAPIDS navigation tab.
24 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
Table 7: AMP Setup Setup > General > AMP Features Fields and Default Values (Continued)
SettingDefault Description
Hide setup pages
from non-admin
users
Allow role based
report visibility
Enable Central
Authentication
YesRestrict access to following pages to users with the AMP Administration
role only:
l VisualRF > Setup
l AMP Setup > NMS
l RAPIDS > Score Override
l RAPIDS > Rules
l RAPIDS > Setup
l System > Triggers
YesEnable or disable role-based reporting in AMP. When disabled, reports
can only be generated with by-subject visibility.
YesToggles on or off single-sign on (SSO) authentication between AirWave
and AirWave Glass.
Service
Central
Authentication
Hostname
If the Central Authentication Service is enabled and the managed AMP is
attached to AirWave Glass, this field is automatically populated, and you
don't need to configure the hostname.
External Logging Settings
Locate the External Logging section and adjust settings to send audit and system events to an external syslog
server. Table 8 describes these settings and default values. You can also send a test message using the SendTest Message button after enabling any of the logging options.
For information about creating triggers in order to receive event notifications, see "Creating New Triggers" on
page306.
Table 8: AMP Setup > General > External Logging Section Fields and Default Values
SettingDefault Description
Include event log
messages
Syslog ServerN/AEnter the IP address of the syslog server. Note that this field is hidden if
Syslog Port514Enter the port of the syslog server. Note that this field is hidden if both
Event log facilitylocal1Select the facility for the event log from the drop-down menu. This field is
Include audit log
messages
NoSelect Yes to send event log messages to an external Syslog server.
NOTE: If you enable event logging, other options to configure the Syslog
server and enable logging using Common Event Format (CEF) become
available.
both "Include event log messages" and "Include audit log messages" are
set to No.
"Include event log messages" and "Include audit log messages" are set to
No.
only available if the "Include event log messages" setting is Yes.
NoSelect Yes to send audit log messages to an external syslog server.
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 25
Table 8: AMP Setup > General > External Logging Section Fields and Default Values (Continued)
SettingDefault Description
Audit log facilitylocal1Select the facility for the audit log from the drop-down menu. This field is
only available if the "Include audit log messages" setting is Yes
Send Test MessageN/AIf messaging is enabled and a server and port are configured, click this
button to send a test message. Upon completion, a message will appear
at the top of this page indicating that the message was sent successfully.
Historical Data Retention Settings
Locate the Historical Data Retention section and specify the number of days you want to keep client session
records and rogue discovery events. Table 9 describes the settings and default values of this section. Many
settings can be set to have no expiration date.
Table 9: AMP Setup > General > Historical Data Retention Fields and Default Values
SettingDefault Description
Inactive Client and
VPN User Data (01500 days, zero
disables)
Client Association
and VPN Session
History (0-550
days, zero
disables)
Tag History (0-550
days, zero
disables)
Rogue AP
Discovery Events
(14-550 days, zero
disables)
Reports (0-550
days, zero
disables)
Automatically
Acknowledge
Alerts(0-550 days,
zero disables)
60Defines the number of days AirWave stores basic information about
inactive clients and VPN users. A shorter setting of 60 days is
recommended for customers with high user turnover such as hotels. The
longer you store inactive user data, the more hard disk space you require.
14Defines the number of days AirWave stores client and VPN session
records. The longer you store client session records, the more hard disk
space you require.
14Sets the number of days AirWave retains location history for Wi-Fi tags.
14Defines the number of days AirWave stores Rogue Discovery Events. The
longer you store discovery event records, the more hard disk space you
require.
60Defines the number of days AirWave stores Reports. Large numbers of
reports, over 1000, can cause the Reports > Generated page to be slow to
respond.
14Defines automatically acknowledged alerts as the number of days AirWave
retains alerts that have been automatically acknowledged. Setting this
value to 0 disables this function, and alerts will never expire or be deleted
from the database.
Acknowledged
Alerts(0-550 days,
zero disables)
26 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
60Defines the number of days AirWave retains information about
acknowledged alerts. Large numbers of Alerts, over 2000, can cause the
System > Alerts page to be slow to respond.
Table 9: AMP Setup > General > Historical Data Retention Fields and Default Values (Continued)
SettingDefault Description
Radius/ARM/IDS
Events(0-550 days,
zero disables)
Archived Device
Configurations (0100, zero disables)
Archive device
configs even if they
only have rogue
classifications
Guest Users (0-550
days, zero
disables)
Inactive SSIDs (0550 days, zero
disables)
Inactive Interfaces
(0-550 days, zero
disables)
14Defines the number of days AirWave retains information about RADIUS,
ARM, and IDS events. Setting this value to 0 disables this function, and the
information will never expire or be deleted from the database.
10Defines the number of configurations that will be retained for archived
devices. Whether rogue information is included depends on the setting of
the Archive device configs even if they only have rogueclassifications setting.
NoSets whether to archive device configurations even if the device only has
rogue classifications.
30Sets the number of days that AirWave is to support any guest user. A value
of 0 disables this function, and guest users will never expire or be deleted
from the AirWave database.
425Sets the number of days AirWave retains historical information after
AirWave last saw a client on a specific SSID. Setting this value to 0 disables
this function, and inactive SSIDs will never expire or be deleted from the
database.
425Sets the number of days AirWave retains inactive interface information
after the interface has been removed or deleted from the device. Setting
this value to 0 disables this function, and inactive interface information will
never expire or be deleted from the database.
Interface Status
History (0-550
days, zero
disables)
Interfering Devices
(0-550 days, zero
disables)
Device Events
(Syslog, Traps)(131 days)
Mesh Link History
(0-550 days)
Device Uptime (0120 months, zero
disables)
425Sets the number of days AirWave retains historical information on
interface status. Setting this value to 0 disables this function.
14Sets the number of days AirWave retains historical information on
interfering devices. Setting this value to 0 disables this function.
2Sets the number of days AirWave retains historical information on device
events such as syslog entries and SNMP traps. Setting this value to 0
disables this function. Refer to "Viewing Device Events" on page 303.
NOTE: If your data table has more than 5 million rows, AirWave will
truncate the device event retention data. In this case, the "number of days"
setting becomes "number of hours."
30Sets the number of days AirWave retains historical information for mesh
links.
60Sets the number of months AirWave retains historical information on
device uptime. Setting this value to 0 disables this function.
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 27
Table 9: AMP Setup > General > Historical Data Retention Fields and Default Values (Continued)
SettingDefault Description
Client Data
Retention Interval
(1-425 days)
UCC Call History
(1-30 days)
UCC Call Details
(1-7 days)
Config Job
Retention Interval
(1-31 days)
425Sets the number of days AirWave retains historical information for clients.
30Sets the number of days that calls remain in AirWave's call history.
2Sets the number if days that the AirWave retains details for individual calls.
31Sets the number of days AirWave retains information about configuration
jobs.
Firmware Upgrade/Reboot Options
Locate the Firmware Upgrade/Reboot Options section and adjust settings as required. This section allows
you to configure the default firmware upgrade behavior for AirWaveTable 10
Table 10 describes the firmware upgrade and reboot options.
Table 10: AMP Setup > General > Firmware Upgrade Defaults Fields and Default Values
SettingDefaultDescription
Allow firmware
upgrades in
monitor-only mode
NoIf Yes is selected, AirWave upgrades the firmware for APs in Monitor
Only mode. When AirWave upgrades the firmware in this mode, the
desired configuration are not be pushed to AirWave. Only the firmware is
applied. The firmware upgrade may result in configuration changes
AirWave does not correct those changes when the AP is in Monitor Only
mode.
Allow Rebooting
Monitor Only
Devices
Enable firmware
distribution via http
Fast DownloadNoWhen fast download is enabled, standalone IAPs in the same RF zone are
Sequential RebootNoWhen sequential reboot is enabled, the APs in the same RF zone will
NoIf Yes is selected, AirWave can reboot devices in Monitor Only mode.
NoBy default, we use HTTPS and require user log in for firmware updates.
NOTE: For IAPs running versions earlier than Instant 3.4.0.0, set this
option to "Yes" in order to get firmware updates using HTTP.
grouped so that they can download the image from each other. This
assumes that the APs are behind the same firewall so that they can reach
each other, thereby making the firmware download faster.
reboot sequentially. At any given time, only one AP is being rebooted. As a
result, users can use another AP that is visible in RF and have
uninterrupted service.
28 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
Table 10: AMP Setup > General > Firmware Upgrade Defaults Fields and Default Values (Continued)
SettingDefaultDescription
Maximum
Interleaved Jobs (1-
20)
Maximum
Interleaved Devices
Per Job (1-1000)
Failures before
stopping (0-20, zero
disables)
Failure timeout (560 mins)
DRT upgrade failure
timeout (2-30 mins)
Number of tries in
failure (1-4)
Periodic run failed
upgrade interval
20Defines the number of jobs AirWave runs at the same time. A job can
include multiple APs. When jobs are started by multiple users, AirWave will
interleave upgrades so that one user's job does not completely block
another’s.
20Defines the number of devices that can be in the process of upgrading at
the same time. Within a single job, AirWave may start the upgrade
process for up to this number of devices at the same time. However, only
one device will be actively downloading a firmware file at any given time.
1Sets the default number of upgrade failures before AirWave pauses the
upgrade process. User intervention is required to resume the upgrade
process. Setting this value to 0 disables this function.
60Sets the timeout for an upgrade attempt.
6Sets the timeout for a Downloadable Regulatory Table (DRT) upgrade
attempt.
1Sets the number of retry attempts.
DisabledSet the length of time AirWave retries running a failed upgrade.
Additional AMP Services
Locate the AdditionalAMP Services section, and adjust settings as required. Table 11 describes the settings
and default values of this section.
Table 11: AMP Setup > General > Additional AMP Services Fields and Default Values
SettingDefaultDescription
Enable FTP ServerNoEnables or disables the FTP server on AirWave. The FTP server is only
used to manage Aruba AirMesh and Cisco Aironet 4800 APs. Best
practice is to disable the FTP server if you do not have any supported
devices in the network.
AirWave 8.2.10.1 | User GuideConfiguring AirWave | 29
Table 11: AMP Setup > General > Additional AMP Services Fields and Default Values (Continued)
SettingDefaultDescription
Enable RTLS
Collector
NoEnables or disables the RTLS Collector, which is used to allow
ArubaOScontrollers to send signed and encrypted RTLS (real time
locating system) packets to VisualRF; in other words, AirWave becomes
the acting RTLS server. The RTLS server IP address must be configured on
each controller. This function is used for VisualRF to improve location
accuracy and to locate chirping asset tags. This function is supported only
for Dell Networking W-Series, Alcatel-Lucent, and Aruba Networks
devices.
If Yes is specified, the following additional fields appear. These
configuration settings should match the settings configured on the
controller:
l RTLS Port—Specify the port for the AirWave RTLS server.
l RTLS Username—Enter the user name used by the controller to
decode RTLS messages.
l RTLS Password—Enter the RTLS server password that matches the
controller’s value.
l Confirm RTLS Password—Re-enter the RTLS server password.
Use Embedded
Mail Server
YesEnables or disables the embedded mail server that is included with
AirWave.
Mail Relay ServerOptionalIf you enable the "Use embedded mail server" option, enter information
for an optional mail relay server. This field supports a Send Test Email
button for testing server functionality. Click this button to enter valid email
addresses.
Process user
roaming traps from
Cisco WLC
Enable AMON data
collection
Enable Clarity Data
Collection
Enable Traffic
Analysis Data
Collection
YesWhether AirWave should parse client association and authentication traps
from Cisco WLC controllers to give real time information on users
connected to the wireless network.
YesAllows AirWave to collect enhanced data from Aruba devices on certain
firmware versions. See the Best Practices Guide on the Home >
Documentation page for more details
NOTE:
l When enabling AMON, auditing should be set to daily and have been
successful at least once to allow AirWave to calculate the proper
BSSIDs per radio. If these BSSIDs do not exist, clients are dropped
because they do not have any corresponding BSSIDs in the AirWave
database. Auditing should be set to daily because the BSSIDs are kept
in cache memory and cleared every 24 hours.
l To view usage data on a standalone controller or managed device, set
the Enable AMON Data Collection option to No to allow usage data
to be aggregated from the AP level.
YesAllows AirWave to collect enhanced Clarity Monitoring data from Aruba
devices running ArubaOS 6.4.3 and later versions
YesIf AMON is enabled for a controller, you can enable AirWave to collect
Traffic Analysis data from the controller by setting this to Yes. When
enabled, the Home > Traffic Anaylsis dashboard is available in the
WebUI.
30 | Configuring AirWaveAirWave 8.2.10.1 | User Guide
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