ArtDio IPE 1000 User Manual

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The Voice Gateway

User Manual

IPE 1000 Series

version：1.0 update date：2004/1/2

ARTDio Company Inc.

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Terminology

FXS interface: A Forei gn Exchan ge Station (FXS) interface is used to connects to a st anda rd telephone, fax machine, trunk side of PBX, or to other FXO interfaces. It will supply ring, voltage, and dial tone. So it is very

important not to connect the FXS interface to the wrong device that are not listed above, it will damage the voice gateway or the voice gateway will damage the device on the other end.

FXO interface: A Foreign Exchange Of fice (FXS) interface is used to make a connectio n to be directed at the PSTN central office or to a analog PBX extension line. It will supply hook off, hook on and flash signal that act

like a standard analog phone. On the contrary with FXS interface, FXO do not have line power on it.

Access Code: A use r defined string of digit s, st ands for access dif ferent voice p ath, call control or to activa te special function for making a call. For example, users can define the access code to make a transit call, a

circuit connect call or a MGCP call.

Soft Key: A string of digits defined for each channel, that this soft key will be send out or activated while detect the pre-defined trigger events for this channel. Sof t key can alos be activated with a pre-defined access code.

Circuit Connect: A special function provide by PBX gateway, while applying this function the channel from caller to the channel of called party is connected as if there was a real circuit line between. After the

connection is made, all the number user dial will be send to the other side transparently.

MGCP: MGCP (Media Gateway Control Protocol) is a protocol for the call control of Voice over packet networks by out-of-band call-control elements known as media gateway controllers (MGCs) or call agents

(CAs). It is described in the IETF RFC2705.

FXO Outgoing Prefix: A prefix (num bers that can allow p ause key) that will be send out from FXO interfaces before any number. This is used while voice gateways are connected to PBX extension lines with FXO

interfaces.

T.38 Fax Relay: T.38 fax relay is a ITU standard that allow fax b eing transmitted over IP service network. Differ from T.37 store and forward fax relay that T.38 is defined for real time fax transmission.

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Table of Contents

1.INTRODUCTION .................................................................................................................. 6

1.1 Functions of the PBX VoIP Gateway .........................................................................................................................6

1.1.1 Removes the heterogeneous PBX system barrier.........................................................................................................6

1.1.2 Enables Toll-Bypassing advantages..............................................................................................................................6

1.1.3 Foreign Exchange Advantages.....................................................................................................................................7

1.1.4 Hot-Line Application....................................................................................................................................................7

1.1.5 T elecommuter Application............................................................................................................................................8

2. BASIC APPLICATIONS OF THE PBX VOIP GATEWAY............................................... 9

2.1 Internal Calls ...............................................................................................................................................................9

2.2 Calling From Stations To Remote PSTNs................................................................................................................10

2.3 Calling From PSTNs to internal Stations ................................................................................................................10

2.4 Transit Calls From PSTNs to Remote PSTNs.........................................................................................................11

3. QUICK INSTALLATION................................................................................................ 13

3.1 Quick Start.................................................................................................................................................................13

3.2 Basic Topology ...........................................................................................................................................................13

3.3 Working Under a NAT Networking Environment..................................................................................................16

3.4 Utilizing QoS advantages.........................................................................................................................................18

3.4.1 Connectors and LED Indicators.................................................................................................................................19

3.5 Initial configuration of the Gateway........................................................................................................................22

3.5.1 Using the System Console..........................................................................................................................................22

3.6 IP Configuration........................................................................................................................................................24

3.6.1 Assigning the User IP Address ...................................................................................................................................24

3.6.2 Obtaining an IP Address From a DHCP Server..........................................................................................................26

3.7 Configuring the Master Device.................................................................................................................................28

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3.8 Adding A New Slave Device to the Group...............................................................................................................30

4. BASIC CONFIGURATION............................................................................................ 35

4.1 System Console Modes..............................................................................................................................................35

4.2 System Management .................................................................................................................................................35

4.2.1 Information-Web Management...................................................................................................................................36

4.2.2 Console Commands -Sy st em Information..................................................................................................................38

4.2.3 Registration-Web Interface.........................................................................................................................................39

4.2.4 Registration Information- Console Interface..............................................................................................................42

4.2.5 Configuration-Web Interface......................................................................................................................................42

4.2.6 Configuration Information- Console Interface...........................................................................................................44

4.2.7 Numbering Plan-Web Interface..................................................................................................................................45

4.2.8 Numbering Plan Information- Console Interface.......................................................................................................48

4.2.9 International Code-Web Interface...............................................................................................................................49

4.2.10 International Code Information- Console Interface..................................................................................................50

4.2.11 Long Distance Code-Web Interface..........................................................................................................................51

4.2.12 Long Distance Code Information- Console Interface...............................................................................................52

4.2.13 Routing Table-Web Interface....................................................................................................................................53

4.2.14 Routing Table- Console Interface.............................................................................................................................54

4.2.15 Pin Code Assignment-Web Interface........................................................................................................................55

4.2.16 Pin Code Assignment- Console Interface.................................................................................................................56

4.2.17 Topology-Web Interface ...........................................................................................................................................57

4.2.18 Topology- Console Interface ....................................................................................................................................57

4.2.19 Route Search-Web Interface.....................................................................................................................................58

4.2.20 Route Search- Console Interface..............................................................................................................................58

4.2.21 MGCP C on fi guration - Web Interface......................................................................................................................59

4.2.22 MGCP Configuration - Console Interface................................................................................................................59

4.3 TCP/IP Configur ation...............................................................................................................................................60

4.4 Channel Management...............................................................................................................................................62

4.4.1 Summary....................................................................................................................................................................62

4.4.2 Regional .....................................................................................................................................................................64

4.4.3 Channel Configuration...............................................................................................................................................67

4.4.4 Statistics......................................................................................................................................................................70

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4.4.5 Call Status...................................................................................................................................................................72

4.5 Management Interfaces.............................................................................................................................................73

4.5.1 Web Management.......................................................................................................................................................73

4.5.2 Console Commands....................................................................................................................................................75

4.6 Software Upgrade......................................................................................................................................................76

4.6.1 Console Commands....................................................................................................................................................78

4.7 Additional Console Commands................................................................................................................................79

5. PHONE SET INTERFACE CONFIGURATION PROCEDURES................................... 81

5.1 Configuration procedures.........................................................................................................................................81

5.2 Greeting Message Recording Procedur e.................................................................................................................82

5.3 Configurable Items....................................................................................................................................................83

5.3.1 Data Range.................................................................................................................................................................83

5.3.2 Configurable Items.....................................................................................................................................................83

6. FIREWALL CONFIGURATION..................................................................................... 85

7. REGULATION COMPLIANCE INFORMATION ........................................................... 87

7.1 FCC.............................................................................................................................................................................87

8. REGIONAL TONE ADJUSTMENT............................................................................... 88

9. FTP FOR SOFTWARE UPGRADING, CONFIGURATION AND GREETING MESSAGE

UPLOADING/DOWNLOADING ............................................................................................ 89

10. THE CALL DETAIL RECORD INFORMATION............................................................ 90

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1.Introduction

This guide explains how to configure the PBX VoIP gateway using the system console commands and web management interface. This manual is designed for the technicians respo nsible for configu ring the gateway. The candidates should have technical networking background and PBX VoIP gateway experience. They must also have a working knowledge of VOIP fundament als.

1.1 Functions of the PBX VoIP Gateway

1.1.1 Removes the heterogeneous PBX system barrier

For multi-national enterprises or companies that have multiple office s located at different sites, it is dif ficult to have a mutual interoperable PBX system for the whole group of offices. For it is difficult to have all related offices using the same PBX system or even one that is compatible. The PBX VoIP gateway is designed for functioning as the PBX tie trunk as well as maintaining interoperability with different PBX or KTS systems.

1.1.2 Enables Toll-Bypassing advantages

The PBX VoIP gateway utilizes modern V oIP technology, enabling toll-bypassing advantages with flat rate data access fees. This can save an enormous expense, especially for a large amount of phone communication hours between office s.

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1.1.3 Foreign Exchange Advantages

The toll-free advantage can also be extended to access remote PSTNs. A Company can set up a PSTN line in a remote office in a foreign country. Domestic users can then access the remote PSTN through the PBX gateway while paying local or long distance phone rates instead of International phone rates.

1.1.4 Hot-Line Application

With the soft key and circuit connect function, it is easily to implement the hot-line application. The remote office can accesses to the PBX in headquarter as if it is in main office.

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1.1.5 Telecommuter Application

In a company, some of the people are asked to travel around or work at home. With PBX gateway, can provide the application to allow the user take a small box travel around or install in home, the user can receive the phone that call to his desk wherever.

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2. Basic Applications of the PBX VoIP Gateway

2.1 Internal Calls

The VoIP Gateway is designed to be the tie trunk of the PBX, which means that when two or more PBXs are tied with VoIP connections, the extension line on the remote PBX will function as an extension of the local PBX. The following graphic is an example of this concept. The user at the extension on the PBX VoIP gateway with the prefix code "2" can dial "9" plus "*7209" to connect to extension 209 of the PBX that has the PBX VoIP gateway with the prefix "7", where “9” is the trunk group select code of PBX.

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2.2 Calling From Stations To Remote PSTNs

PBX VoIP gateways that have the FXO interface are able to make phone calls from extensions of the PBX to remote PSTN users through an IP network. The foll owing example demonstrates how a user on extension "209" at an office in Shenzhen , can communicate with a user in Taipei with the phone number "886-2-8691-9470" via a PSTN by picking up his desk phone and dialing "9" plus "00886286919740".

Fig 1 Call From Local Station to Remote PSTN

2.3 Calling From PSTNs to internal Stations

The PBXs are tied as a group, therefore the internal station at this location will have (I). Local station: the stations collocated with the PBX VoIP gateway that PSTN users dial in to. (II). Remote station: the station that is on the other PBX VoIP gateway that is connected to the IP network. To call the local station, the PSTN user can dial the main office number "2 322-2222", after hearing the greeting message, the user would dial "508" so that the phone can connect to extension 508 of the local PBX. To call the remote station, the local PSTN user can dial the main office number "2322-2222". After hearing the greeting message, the user would dial "*7209" so that the phone can connect to extension 2 09 of the remote PBX.

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Fig 2 Example of calling from PSTN to internal stations

2.4 Transit Calls From PSTNs to Remote PSTNs

The following example is designed for telecommuters or administrative users that need to access the remote PSTN in another office. This application allows the user to call from a local PSTN to a remote PSTN through the PBX VoIP gateway. To maintain company security, the PBX VoIP gateway requires that a pin code be entered before a transit call is placed.

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Fig 3 Example of making transit calls from PSTNs to remote PSTNsQuick Installation

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3. Quick Installation

3.1 Quick Start

1. Plug in the Ethernet Cable, Null Modem cable and switch on the device to begin the configuration procedure.

2. Configure the IP Address, subnet mask, Default Gateway to make the device reachable from the network.

3. Configure the device’s prefix .

4. Decide the role (master or slave) of the device and configure the Group ID.

5. Add the MAC address of the slave that will join the group to the master.

6. Configure the IP address of the master gateway to the slave device.

7. Restart the device so that the configuration cha nges can take effect.

3.2 Basic T opology

The PBX VoIP gateway is based on master/slave architecture, which means the gateway will work with a group of slave gateways as a master gateway or join a group that is registered on a particul ar master gateway. The master gateway is the core of all common and control information in the same group.

 The master keeps a list of all the members of the group, while keeping the whole gro up’s

information updated by polling each slave device with routing information and group table. As a result of this function, when a new device joins the group, it will receive the entire group’s information from the master. The other members in the group will then also be updated.

 A new slave must join the group by synchronizing the group information with the master device.

Unless this step is completed, the slave cannot be used to make phone calls to any other devices.

 After a slave joins the group, it will receive a member list of the entire local group. The device can

now make calls to other slave devices even if the master device loses its connection (the Ready LED light is off). However if the master device has lost its conne ctio n, it will be unable to re ceive new slave updates .

 Each device in the group will have a common prefix number as an ID for the entire group.  The Master also play the role as Real IP Resolver for t he Salves that work under NAT environment

to find its real IP address and port number in the publi c IP network. The PBX VoIP gateway is designed to work over an IP network. Before it connects to an IP network, you must assign the Gateway an IP address. Like the regular settings of an IP network, you also need to configure the subnet mask and the default gateway. The different aspects in configuring the master and slaves begin after the initial IP address configuration has been completed.

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Fig 4 The master is responsible for maintaining the member list

Fig 5 When a new Slave is added to the group registrar.

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Fig 6 The master updates the new member list and sends it to each mem be r

Fig 7 The master will synchronize the member information with each member.

Device Role MUST Parameters Master

 Prefix  Group ID  MAC address of Slave devices

Slave

 Prefix  Group ID  IP address of Master Device

Note 1 If a slave has successfully joined the group; the ready LED will be lit.

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3.3 Working Under a NAT Networking Environment

IP addresses are limited; because of this, not all devices on the Internet can have their own public IP address. An application is available that allows users to use a private IP address by utilizing a NAT (Network Address Translation) server. When t he packets are sent out from the local area net work, the IP header will be replaced with a public IP address. This is very useful in conserving IP address usage on the Internet. Most VoIP devices cannot support NA T , since NAT servers only replace the IP headers. However , VoIP packets have IP information in the data area of every voice packet. So while the voice packet has been replaced with a real IP header, the data inside is still using a private IP address. The PBX Gateway is able to use private IP addresses by applying NAT. Most of time, you will not need to change any configuration settings on the NAT server or even on the PBX Gateway itself. The one essential condition is that the master device of the group should use a public IP address. Since there are currently so many NAT servers on the market , there is no set standard in addressing how to develop NA T servers or how to test the interoperability of NA T servers with other applications. Therefore, depending on your NAT server, you may have to adjust some of the configurations to specify the In-bound/Out-bound rules in order to give your NAT server the ability to work with various special applications.

Fig 8 Supports VoIP under a NA T environment

 Guaranteed only for tested NAT servers or software  Some of the NAT configuration settings need to specify the In-bound/Out-bound rules, however

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some settings do not need an adjustment on the NAT server, such as the SMC barricade

 The master must have a public IP address  Only one slave device with a private IP address may be installed on each NAT domain. This

means that cascading to increase the density of channels by using private IP addresses is not supported

 Some In-bound/Out-bound address translation rules may time out on a NAT server. In this

instance, users may need to restart the voice gateway.

Management Interfaces under NAT

Since the device works with private IP addresse s, users cannot access the management interfaces (W eb or Telnet) from the Internet if they do not specify the redirection settings on the NAT server. Even if you are able to specify redirection rules to redirect these (Web or Telnet) requests to the voice gateway , some of the well known ports (such as TCP port 80 for W eb, TCP port 23 for Telnet and TCP port 21 for FTP) will already be occupied by public servers that are using private IP addresse s. In this instance , you will ne ed to change the port numbers to gain access to the voice gateway as well as to maintain public access to internal servers. You will then need to change the service port numbers for Web and Telnet on the voice gateway. The commands are as follows (you can only use Telnet or Console to modify the service port information):

1. Show the current service port information PBX Gateway>enable PBX Gateway#show service_port FTP Service Port: 21 Telnet Service Port: 23 Web Service Port: 80 PBX Gateway#

2. Modify the service port PBX Gateway#config Enter configuration commands, one per line. End with CTRL/Z PBX Gateway(config)#service port PBX Gateway(config)#service_port ? ftp Set ftp service port number telnet Set telnet service port number web Set web service port number PBX Gateway(config)#service_port web <new port number i.e.88>

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3.4 Utilizing QoS advantages

The PBX voice gateway is equipped with QoS capabilities. This provides higher priority for voice than data from the LAN. However you must install the device according to the following diagram in order to give voice output a higher priority than data output from a LAN. The "To WAN" Ethernet port on the front panel is used to connect to the router. The "To LAN" Ethernet port that is near the RS-232 port on the front panel is used to connect to the HUB or Switch on the LAN. This will give voice output a higher priority than data output.

Fig 9 Diagram shows the utilization of embedded QoS capabilities. To maintain QoS functions while stacking the devices, you need to connect the LAN port of the primary PBX gateway (that connects to the router) to the WAN port of the secondary PBX gateway. Likewise the LAN port of the secondary PBX gateway connects to the HUB or Switch on the LAN.

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Fig 10 Diagram showing utilization of embedded QoS functions while stacking the devices

3.4.1 Connectors and LED Indicators

WARNING: Please ensure that the cables that will be connected to the FXS interfaces on the PBX

VoIP

gateway are not connected to any power source ("0" voltage).

Front Panels 19-inch model

-inch models 7

Fig 11 19-inch models Front Panel

Rear Panels 19-inch 1.5U

model

Fig 12 7-inch model Front Panel

Fig 13 19-inch model Rear Panel

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1 FXS and 1 FXO Model

2 FXS and 2 FXO Model

4 FXS Model

4 FXO Model

Fig 14 7-inch model Rear Panel

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Connectors Description

Connectors Type Description To WAN 10/100

RJ45 with MDI-X onnect to the Ethernet port Designed to c

on the router.

Ethernet To LAN 10/100

RJ45 with MDI nnect to one of the LAN’s Designed to co

HUB/Switch ports.

Ethernet EIA-232

DB-9 DTE a VT100 terminal or Can be connected to

system console. The terminal should be configured to 9600 baud, 8 bits, 1 stop bits and none parity check.

POTS Ports

Power

IDC Jack or RJ-11 jack AC 90-120 Volt, 220~250Volt

Where analog telephone lines are connected

ED Description

LED Label Description 10/100 Etherne

LNK/ACT ates a network connection. When lit, indic

The LED will flash when network traffic is detected.

100Mbps

Indicating the network is running at 100Mbps

Port Inform

ation

LOOP/ RING

When lit, indicates a loop has been detected. Flashing indicates an outg call on the FXS interface or an incoming call on the FXO interface.

Device

Power Indicates stable power. Alarm The device will halt and the indicator will

stay lit if a system test failure is detected, or if there are loop current lost counted on FXO interfaces.

Master If this device is configured as the master,

this green LED will be on. If configured as a slave , it will remain off .

Ready

This green LED will be on when this device is configured as the master or configured as a slave , is connected with the remote master.

oing

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3.5 Initial configuration of the Gateway

You must configure the Gateway to allow you to distinguish multiple PBX VoIP gateways from each other. You may also want to configure a password for the gateway to prevent any unauthorized access.

3.5.1 Using the System Console

The following process shows how the host name and password ca n be configured via the system console. Before you begin, make sure to perform the following:

y Connect a VT100 terminal to the console port: 9600, 8, 1, N y Switch on the gateway and wait until it displays ”Press Enter…”

Step 1: Enter Privileged Mode

PBX GATEWAY>enable

Password: ******

PBX GATEWAY#

There is no (factory default) password set

Step 2: Enter configuration mode

PBX GATEWAY#configure terminal

Enter configuration commands, one per line. End with CTRL/Z

PBX GATEWAY (config)#

Step 3: Modify the name of the gateway for easy reference

PBX GATEWAY (config)#hostname PBX Gateway

PBX Gateway (config)#

Step 4: Change the privileged mode pa ssword.

PBX Gateway (config)#password console read <password>

To configure the password for read-only privilege

PBX Gateway (config)#password console write <password>

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To configure the password for read and write privileges

The privileges are divided into read-only and read-write with a different password for each privilege.

After you have issued this command, you will then be asked to enter this password each time you enter privileged mode. Any combination of characters and digits are allowed with a maximum of 6 characters/digits. Here is an example:

PBX Gateway (config)#password read console psw

PBX Gateway (config)#

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3.6 IP Configuration

Y ou must configure the IP address, subnet mask and default gateway so that the PBX VoIP Gateway is able to connect to the IP network. Since the device provides a 10BASE-T/100BASE-TX Ethernet interface with a default auto-negotiation setting, it should work like a plug-and-play device; therefore a manual configuration should seldom be necessary.

The system provides two types of IP assignment:

1. Manually assigned (static)

2. DHCP server assigned

Y ou can use the IP state command to select the app ropriate mode that is used by your network. The default value is set to manually assigned. On the first time of setting up the gateway, you must assign the IP address manually. If you want the gateway to receive the IP address from a DHCP server, you must set the IP state mode to DHCP mode. If a DHCP server is used, it will request the IP address from the server.

However, if the DHCP server does not respond within one minute, the system will attempt to use the manually assigned IP address.

Please note that when the system is in DHCP mode, the IP address received from the DHCP server will be saved in the configuration file, so if the PBX Gateway is unable to request an IP address from the DHCP server during the next boot up, this IP address will then be used.

Modifications will not take effect until after your system is restarted .

3.6.1 Assigning the User IP Address

Using the System Console Interface or Telnet

Step 1: Enter privileged mode

PBX GATEWAY>enable

Password: ******

PBX GATEWAY#

Step 2: Enter Configuration Mode

While operating under a NAT environment, it is better to have a static IP address and redirect the port number to this static IP to provide

remote managed access from the Internet.

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PBX GATEWAY#configure

Enter configuration commands, one per line. End with CTRL/Z

PBX GATEWAY (config)#

Step 3: Assign the IP address and the subnet mask

Command: PBX GATEWAY (config)#ip address <ip-address> <subnet-mask>

PBX GATEWAY (config)#ip address 203.79.238.144 255.255.255.128

System must then be restarted

PBX GATEWAY (config)#

Step 4: Assign the default gateway

Command: PBX GATEWAY (config)#ip default-gateway <address>

PBX GATEWAY (config)#ip default-gateway 203.79.238.186

PBX GATEWAY (config)#

Step 5: Save the configuration to non-volatile memory immediately. If you power the device off immediately, your new configurations will be lost when you switch the power off. However, the system will automatically save the configuration if no input has been detected within one minute.

PBX GATEWAY (config)#dbflush

PBX GATEWAY (config)#

Step 6: Switch back to privileged mode

PBX GATEWAY (config)#exit

PBX GATEWAY#

Step 7: You must now restart the system in order for your changes to take effect. After the restart command is issued, the system will prompt for a confirmation.

PBX GATEWAY#restart

This command resets the system. System will restart operation code agent.

Reset system, [Y]es or [N]o? Yes

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Using Phone Set Interface

Step 1: Take the handset off the phone Step 2: Dial the PROG Access Code after hearing the dial tone (default is ##) Step 3: Enter the Password (default is 0000) Step 4: Enter code "02". Step 5: Enter the IP address as "203","*","79","*","238","*","144" and "#" as the ending

prompt. You will then hear the confirmation tone.

Step 6: Enter code "03" to begin the subnet mask configuration. Step 7: Enter the subnet mask as "255", "*", "255", "*", "255", "*", "128" and "#" as

the ending prompt. You will then hear the confirmation tone.

Step 8: Enter code "04" to begin configuring the IP address for th e default gateway. Step 9: Enter the IP address of the default gateway as "203", "*", "79", "*", "238", "*",

"186" and "#" as the ending prompt. You will then hear the confirmation tone.

System must now be restarted

Step 10: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone, and the system will restart automatically.

Place the handset on the phone to end your configuration session.

3.6.2 Obtaining an IP Address From a DHCP Server

Using System Console Interface

Step 1: Enter Privileged Mode

PBX GATEWAY>enable

Password: ******

PBX GATEWAY#

Step 2: Enter Configuration Mode

PBX GATEWAY#configure

Enter configuration commands, one per line. End with CTRL/Z

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PBX GATEWAY (config)#

Step 3: Enable DHCP Mode

PBX GATEWAY (config)#ip state dhcp

PBX GATEWAY (config)#

Step 4: Back to Privileged Mode

PBX GATEWAY (config)#exit

PBX GATEWAY#

Step 5: Restart the system to enable DHCP mode. After the restart com m and is issued, the system will prompt for a confirmation.

PBX GATEWAY#restart

This command restarts the system. The system will now restart operation code

agent.

Reset system, [Y]es or [N]o? Yes

Using Phone Set Interface (please refer to the Phone Set Interface Configuration Procedures for more detailed information)

Step 1: Take the handset off the phone. Step 2: After hearing the dial tone dial the PROG Access Code. Step 3: Enter the Password.

Step 4: Enter code "01" to begin configuring the DHCP state. Step 5: Enter "1" to enable DHCP client and "#" as the ending prompt. You will then hear the

confirmation tone. (Or enter "0" to disable the DHCP client and "#" as the ending prompt).

System must now be restarted

Step 6: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone, the system will then restart automatically.

Place the handset on the phone to end your configuration session.

The (default) password for the Phone Set Interface is "0000".

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3.7 Configuring the Master Device

Using the System Console Interface or Telnet

Step 1: Enter Privileged Mode

PBX GATEWAY>enable

Password: ******

PBX GATEWAY#

Step 2: Enter Routing Mode

PBX GATEWAY#routing

PBX GATEWAY (routing)#

Step 3: Configure this device as the master gateway by setting its value to 0.0.0.0

Command: PBX GATEWAY (routing)#master_ip 0.0.0.0

PBX GATEWAY (routing)#

(System must be restarted before the new configurations will take effect )

Step 4: Configure the group ID that is used for the entire group

Command: PBX GATEWAY(routing)#group_id <the group ID for the entire group, same

value for master and slaves that are in the same group>

PBX GATEWAY(routing)#group_id 2000

System must now be restarted

PBX GATEWAY(routing)#

Step 5: Go back to Privileged Mode

PBX GATEWAY (routing)#exit

PBX GATEWAY#

Step 6: Restart the system in order for the settings to t ake ef fect. Af ter the rest art command is issued, the system will prompt for a confirmation.

PBX GATEWAY#restart

This command restarts the system. The system will now restart operation code

The default master IP address is 0.0.0.0 and the default role of each device is to act as the master device. To change a slave device back into

a master, just change the IP address to "0.0.0.0".

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agent.

Reset system, [Y]es or [N]o? Yes

Step 7: Configuring the Prefix for the gateway The prefix for the gateway should be assigned by the network administrator and configured to the device. It will be carried in the routing messages to notify the master device of its prefix for other gateways to route its calls.

Command: PBX GATEWAY (routing)#prefix <prefix for this gateway>

PBX GATEWAY (routing)#prefix 99

PBX GATEWAY (routing)#

Step 8: Configuring the Internal Call Access code for the gateway

Command: PBX GATEWAY(routing-code)#internal_ac <Internal Calls Access code

for this gateway>

PBX GATEWAY(routing)#code

PBX GATEWAY(routing-code)#

PBX GATEWAY(routing-code)#internal_ac *

Step 9: Configuring the Extension Number Length of the PBX

Command: PBX GATEWAY(routing-code)#extension_len <length of extension number

of PBX>

PBX GATEWAY(routing)#code

PBX GATEWAY(routing-code)#

PBX GATEWAY(routing-code)#extension_len 3

(System must be restarted in order for the new configurations to take effect)

Using the Phone Set Interface (please refer to Phone Set Interface Configuration Procedures for more detailed information)

Step 1: Take the handset off the phone. Step 2: After hearing the dial tone, dial the PROG Access Cod e. Step 3: Enter the Password. Step 4: Enter code "06" to begin configuring the IP address of th e master gateway. Step 5: Enter the IP address for the master gateway as "0", "*", "0", "*", "0", "*", "0"

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and "#" as the ending prompt. You will then hear the confirmation tone.

Step 8: Enter code "05" to begin the group ID configuration. Step 9: Enter the group ID as "2009" and "#" as the ending prompt. You will then hear the confirmation tone.

System must now be restarted

Step 10: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone and the system will restart automatically.

Step 11: Enter code "09" to begin configuring the prefix for this gateway. Step 12: Enter the prefix as "99" and "#" as the ending prompt. You will then hear the confirmation

tone.

Step 13: Enter code "14" to begin configuring the Internal Call Access code for this gateway. Step 14: Enter the Internal Call Access Code as "*" and "#" as the ending prompt. You will then

hear the confirmation tone. Step 15: Enter code "28" to begin configuring the Extension Number Length of the PBX for this gateway. Step 16: Enter the Extension Number Length of the PBX as "3" and "#" as the ending prompt. You will then hear the confirmation tone.

System must now be restarted

Step 17: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone and the system will restart automatically.

Replace the handset on the phone to end your configuration session.

3.8 Adding A New Slave Device to the Group

Since the master PBX gateway keeps a list of slaves, you need to join your new slave into the group by adding an entry in the master for this slave gateway . To add an entry you have to input the MAC address into the member list of slave devices.

Add the MAC address of the New Slave to the Master Device's slave list Using the System Console Interface or Telnet on the Master

Step 1: Enter Privileged Mode

PBX GATEWAY>enable

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Password: ******

PBX GATEWAY#

Step 2: Enter Routing Mode

PBX GATEWAY#routing

PBX GATEWAY (routing)#

Step 3: Create an entry for this slave gateway

Command: PBX GATEWAY (routing)#slave add <ffffff-ffffff, the MAC address of

this Slave Device>

PBX GATEWAY (routing)#slave add 000362-000004

PBX GATEWAY (routing)#show slave

0001. 00-03-62-00-00-01

0002. 00-03-62-01-00-01

0003. 00-03-62-01-00-1B

0004. 00-03-62-01-00-30

0005. 00-03-62-00-00-04

0006. 00-03-62-01-00-06

Using the Phone Set Interface to create an entry for the Slave Gateway on the Master Gateway (please refer to the Phone Set Interface Configuration Procedures for more detailed information)

Step 1: Takethe handset off the phone. Step 2: After hearing the dial tone Dial the PROG Access Code. Step 3: Enter the Password. Step 4: Enter code "22" to begin creating an entry for the slave gateway. Step 5: Enter the last 6 characters of the MAC address of the slave gateway (00-03-6 2-00-00-04) as

"000004" and "#" as the ending prompt. You will then hear the confirmation tone.

Place the handset on the phone phone to end your configuration session.

Configure the Group ID and the MasterIP Address on the Slave

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Using the System Console Interface or Telnet on the Slave Device

Step 1: Enter Privileged Mode

PBX GATEWAY>enable

Password: ******

PBX GATEWAY#

Step 2: Enter Routing Mode

PBX GATEWAY#routing

PBX GATEWAY (routing)#

Step 3: Configure this device as the master gateway

Command: PBX GATEWAY (routing)#master_ip 211.21.40.180

PBX GATEWAY (routing)#

Step 4: Configure the group ID that is used for the entire group

Command: PBX GATEWAY(routing)#group_id <the group ID for the whole group, same

value for master and slaves in the same group>

PBX GATEWAY(routing)#group_id 2000

System need to restart

PBX GATEWAY(routing)#

Step 5: Go back to Privileged Mode

PBX GATEWAY (routing)#exit

PBX GATEWAY#

Step 6: Restart the system for the new settings to t ake ef fect. Af ter the restart command i s issued, the system will prompt for a confirmation.

PBX GATEWAY#restart

This command restarts the system. The system will now restart operation code

agent.

Reset system, [Y]es or [N]o? Yes

Step 7: Configuring the prefix for the gateway

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The prefix of the gateway should be assigned by the network administrator and configured to the device. It will be carried in the routing messages to notify the master device of its prefix for other gateways to route its calls.

Command: PBX GATEWAY (routing)#prefix <prefix for this gateway>

PBX GATEWAY (routing)#prefix 33

PBX GATEWAY (routing)#

Step 8: Configuring the Internal Call Access code for the gateway (default is "*")

Command: PBX GATEWAY(routing-code)#internal_ac <Internal Calls Access code

for this gateway>

PBX GATEWAY(routing)#code

PBX GATEWAY(routing-code)#

PBX GATEWAY(routing-code)#internal_ac *

Step 9: Configuring the Extension Number Length of the PBX

Command: PBX GATEWAY(routing-code)#extension_len <length of extension number

of PBX>

PBX GATEWAY(routing)#code

PBX GATEWAY(routing-code)#

PBX GATEWAY(routing-code)#extension_len 3

(System must be restarted in order for the new configurations to take effect)

Using Phone Set Interface to Set the IP Address of the Master Gateway on the Slave Gateway (please refer to the Phone Set Interface Configuration Procedures for more detailed information)

Step 1: Take the handset off the phone. Step 2: After hearing the dial tone Dial the PROG Access Cod e. Step 3: Enter the Password. Step 4: Enter code "06" to begin configure the IP address of the master gateway. Step 5: Enter the IP address of the master gateway as "211", "*", "21", "*", "40", "*",

"180" and "#" as the ending prompt. You will then hear the confirmation tone.

Step 8: Enter code "05" to begin the group ID configuration. Step 9: Enter the group ID as "2009" and "#" as the ending prompt. You will then hear the

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confirmation tone.

System must now be restarted

Step 10: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone andthe system will restart automatically.

Step 11: Enter code "09" to begin configuring for prefix for this gateway. Step 12: Enter the prefix as "33" and "#" as the ending prompt. You will then hear the confirmation

tone.

Step 13: Enter code "14" to begin configuring the Internal Call Access code for this gateway. Step 14: Enter the Internal Call Access Code as "*" and "#" as the ending prompt. You will then

System must now be restarted

Step 17: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone andthe system will restart automatically.

Place the handset on the phone phone to end your configuration session.

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4. Basic Configuration

4.1 System Console Modes

end

EXEC

exit

enable

disable

Privileged

line console

end

exit/end

configure

exit/end

Console

Routing

exit

Code

code exit

Routing

Configuration

channel

exit

Channel

4.2 System Management

The following general information is needed to configure the system with the appro priate routing information to route calls between PBXs and voice gateways. You must configure the prefix and group ID that will be used inside the group of PBX VoIP gateways. The master gateway IP address is essential for a PBX V oIP gateway to synchronize the routing information.

end

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4.2.1 Information-Web Management

Page 37

Category Entry Description Data

Range

Type

Information

Host Name

Name of the gateway for the system administrator to distinguish this gateway from others. It will also be used as a prompt in the system console.

RW Any string

up to 48 characters in length can be used. You may input a total of 255 characters. However, once a length of 48 is reached, any characters above that will be truncated.

Location This entry allows the system

administrator to identify the gateway’s location.

RW Any string

up to 48 characters in length can be used. You may input a total of 255 characters. However, once a length of 48 is reached, any characters above that will be truncated.

Software

Current software version RO X.XX Version BootRom

Current BootRom Code version RO X.XX Version CPU

Current CPU Board version RO X.XX Board Version FXS

Current FXS Board version RO X.XX Board Version Host UpTime Base Ethernet

System Up-Time since the last

Warm Start

The Ethernet Address of this

device

RO X.XX RO XX-XX-XX-

XX-XX-XX Address Date Current date RW yyyy/mm/dd

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Category Entry Description Data

Time Current Time RW hh:mm:ss

System Restart

Restart Mode

This pull-down menu allows you to select the restart mode: None: No system restart will be issued: Cold Start: The system will restart from the beginning. The running code will be decompressed from the flash memory and initiate all the system parameters. Warm Start: The system will restart but the running code will not be decompressed.

4.2.2 Console Commands -System Information

Category Entry Console Mode Console Command Data Information

System Restart

Host Name Location Configuration Software Version BootRom Version CPU Board Version FXS Board Version Host UpTime Base Ethernet Address Date EXEC/Privilege Time EXEC/Privilege Date Configuration Time Configuration Restart Mode

Configuration

EXEC/Privilege EXEC/Privilege EXEC/Privilege

EXEC/Privilege

EXEC/Privilege EXEC/Privilege

Privilege

hostname <string>

location <string> Show Version

Show Version

Show date Show time date <yyyy/mm/dd> time <hh:mm:ss> restart for warm start

reload for cold start

Range

Type

RW NONE

Cold Start

Warm Start

Type

RW RW

RO RO RO

RO RO

RO RO RW RW

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4.2.3 Registration-Web Interface

Category Entry Description Data Registration

Current Device Role

As Master / As Slave

Slave: This device is currently configured as a slave gateway. Master: This device is currently configured as a master gateway. Name of the gateway for the system administrator to distinguish this gateway from others. It will also be used as a prompt in the system console.

Range

Type

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As a Master

Category Entry Description Data Act As

Master

Group ID The Group ID for PBX VoIP

Gateway

Prefix The prefix is the code used to route

a call to this gateway

Slave Registration

Capacity The allowed capacity for slave

entries

Quantity Current registered slaves RO 0~31 Slave List The list of MAC addresses of

slaves currently registered. Add Slaves Delete Salves

Entry to add the MAC address of a

slave

Entry to delete the MAC address of

a slave

Range

Type

RW 0~2147483

647

RW 1~9999 RO 31 not

including

the Master RO RW XX-XX-XX-

XX-XX-XX RW XX-XX-XX-

XX-XX-XX

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As a Slave

Category Entry Description Data

Range Type

Act As Slave

Group ID The Group ID for the PBX VoIP

Gateway

Prefix The code used to route a call to

RW 0~2147483

647 RW 1~9999

this gateway Master IP Address Group ID Hold Time

The IP Address of the Master

gateway

The Hold Time for the Group ID in

the device when it is switched off

RW XXX.XXX.X

XX.XXX

RW Forever|0.5

hr|1.0 hr|1.5 hr|2.0 hr|2.5 hr|3.0 hr|3.5 hr|4.0 hr|4.5 hr|5.0 hr

The Group ID Hold time is used to protect the group ID, as well as to deter any would be intruders from stealing the device and re-installing it

at another location.

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4.2.4 Registration Information- Console Interface

Category Entry Console Mode Console Command Data Registration

Group ID Routing

group_id <number>

Type

Prefix Routing Master IP Routing

Add Slave Routing Delete

Routing Slave Group ID

Routing Hold Time Slave List Routing

4.2.5 Configuration-Web Interface

prefix <number>

master_ip

<xxx.xxx.xxx.xxx>

Slave add

<ffffff-ffffff>

Slave del

<ffffff-ffffff>

gid_tmr <0-255>

show slave

RW RW

RW RO

The “show slave” option is only available using the console interface on the master gateway. .

Page 43

Category Entry Description Data

Range

Type

Configuration

Transit

Enable or disable Transit Calls RW Enable/Disable Call Function Transit Call Waiting

The timer for sending a warning

tone to the caller while a transit

call is taking place.

RW (1~60) min

(Default=3)

Time CDR Report Greeting Mode

Auto Attendant

Enables or disables CDR report

output

There is no message recorded by

default.

Y ou can record your own greeting

message and select how many

times to play the recording.

Shows whether or not your PBX

is equipped with the Auto

RW Enable/Disable RW Default(Not to

play), Play Recording Once, twice, 3, 4, 5, 6, 7, 8 times

RW Provided/Not

Provided

Attendant function Slave UDP Port No.

The UDP port number which

carries Call Control signaling

from this slave devices with other

RW 0~65535

(default value is 2000)

gateways Master UDP Port No. RTP Base Port No.

The UDP port number which

carries Port Information signals to

the master device

The Base RTP port number which

carries voice streaming data

RW 0~65535

(default value is 2000)

RW 0~65535

(must be even)

between gateways

Note 2 The master UDP port number on slave devices should be the same as the definition on the master

device. But the slave UDP port number for each slave may be different for each device.

The configurations of the UDP port number and the RT P port number are relate d to the firewall settings of your network (refer to chapter 6 Firewall Configuration). Please consult your netwo rk a dministrator before making any changes.

CDR report works only on models that are equipped with the extra RS-232 CDR output interface

You can use the Phone Set Interface to configure the Skip Greeting Access Code (item code 30) to specify the access code while trying to

bypass the greeting message recorded in the device.

Page 44

4.2.6 Configuration Information- Console Interface

Category Entry Console Mode Console Command Data Routing

Transit

Routing Call Function CDR

Routing Report Greeting

Routing Mode Auto

Routing Attendant Master

Routing UDP Port No. Slave

Routing UDP Port No. RTP Base

Routing Port No.

transit_call <enable/disable>

cdr

greet_mode <default/recoding>

auto_attn <enable/disable>

udp_port master <0-65535>

udp_port slave <0-65535>

rtp_base <0-65535>

Type

RW RW RW RW

The CDR function is not provided in FXS only models.

Page 45

4.2.7 Numbering Plan-Web Interface

Page 46

Category Entry Description Data

Type Numbering Plan

Country Code

The Country Code where this gateway is located. Used for

RW 1~999

receiving incoming calls from other

countries Area Code

The Area Code where this

gateway is located. Used for

RW 1~999

receiving incoming calls from other

areas Extension Digits Operator Code

The number of digits for the PBX

lines

The number that the PBX assigns

that is used to connect to the

RW 1-9 RW NONE, 0-9

operator

Office Code Exception

Capacity The number of Exceptional Office

Code entries that are allowed to be

RO 5

specified on this gateway Quantity The number of Exceptional Office

RO 0-5 Code entries that are currently specified on this gateway

Code List The list of Exceptional Office

RO [0~9], Codes that are currently configured in this gateway

Access Code

Add Entries

Delete Entries

Internal The Access Code used to make a

The Exceptional Office Codes to be added to the Code List

The Exceptional Office Codes to be removed from the Code List

WO [0~9],

RW [0~9,*,#][0~9], call in-between the PBX gateways in the same group (See application in 2.1 Internal Calls)

Local PSTN

Define the Ac cess Code to force a call in from local FXS and out from local FXO interface on the PBX gateway to PSTN

. (FXS to

RW [0~9,*,#][0~9],

FXO ;bypass of routing selection)

Transit The Access Code used to make a

RW [0~9,*,#][0~9], call from the PSTN to the FXO port on this device and call out from the FXO interface on the remote PBX gateway to the PSTN (This function takes effect only when you have FXO interfaces existing in your group)

Range

example "0349", "0343"

example "*12345" (Default=*)

example "*12345"

example "*12345" (Default=#)

If you assign “0” as the operator access code, please ensure that “0” is not also the long distance access code. If both the operator access

code and the long distance access codes are assigned “0”, the PBX gateway will treat the number as a call to operator of your PBX.

Office Code Exception are the Area Codes of other locations that have first few digits are exactly the same as the Area Code for this PBX

Gateway, it should take as a long distance call if we wants to make a calls to those area.

This function works only on models that come with the FXO interface.

Page 47

Category Entry Description Data

Range

Type

Cut Through

While access the FXO ports, in order to dial out directly bypass to the FXS ports of this device without listen to the Greeting Message that recorded in the device, then press

RW [0~9,*,#][0~9],

example "*12345" (Default is Blank)

this Access Code. (FXO to FXS)

Softkey Access

Define the Acce ss Code to trigger the soft-key defined for each channel manually

RW [0~9,*,#][0~9],

example "*12345" (Default is

empty) Circuit Connect

Define the Ac cess Code for logical circuit-connect dialing. With this access code plus the prefix and port number, the port that start this circuit connect action will

RW [0~9,*,#][0~9],

example

"*12345"

(Default is

empty)

connected to the remote port similar that there are circuit between.

MGCP Define the Acce ss Co de to make a

call to remote MGCP registered entries. Example: *2 is the MGCP access code, 30002300 is the number of entry that registered in

RW [0~9,*,#][0~9],

example

"*12345"

(Default is

empty)

Call Agent. Dial "*2" first, after hearing the dial tone, dial "30002300" user can hear the ring back tone that connecting to this entry.

FXO Outgoing Prefix

Prefix Define the prefix that whenever

dial out from FXO port, it is useful for connecting under the lines of PBX

RW [0~9,*,#][0~9][P

], example "9P" (Default is empty)

"P" in large capital means pause for one second, while connecting the voice gateway to extension lines of PBX, it will take seconds for PBX

to find an available PSTN connection for you. User can apply multiple "P" if user wants take pause for more than one second.

Page 48

4.2.8 Numbering Plan Information- Console Interface

Category Entry Console

Mode Routing Configuration

Country Code Area Code Code Circuit

Code

Connect Cut_Through Code Dial Code Code

Extension

Code

Digits FXO

Code

Outgoing Prefix Internal

Code

Access Code International

Code

Call Access Code Long

Code

Distance Call Access Code Local PSTN

Code

Access Code Office Code

Code

Exception PBX

Code

Operator Access Code Phone Set

Code

Program Access Code Softkey

Code

Access Transit Call

Code

Access Code MGCP Call Code

Console Command Data

country <1-999>

area <1-999> circuit_connect <Access Code>

Cut_Through <Access Code> Dial_code <international|

long_distance> <1-999> extension_len <1-9>

fxo prefix <Access Code|P

internal_ac <Access Code>

intn_code <1-999>

long_distance <1-999>

local_pstn_ac <Access Code>

office_excp <1-999>

oper_code <d|1~9>

(d is the default value, that stands for None Operator Code)

prog_ac <Access Code>

(Default=##)

soft_start <Access Code>

transit_ac <Access Code>

voiptk_ac

Type

RW RW

RW RW RW

Note 3 An access Code can be character s ranging from [*|#|0~9] or the character plus a number

between 1 and 5 digits. For example, you can set your access code to "*", "*1", "*999" ,etc...

After the FXO outgoing prefix code, you can add “P” which means pause for one second. If multiple “P” are specified, the number of “P” will

be the number of seconds before sending the reset of digits.

Page 49

4.2.9 International Code-Web Interface

Category Entry Description Data International

Access Code (Outbound)

International Access Code (Inbound)

Dial Code The number that is added before the

Country code, Area Code and subscriber's telephone number to gain International Call access. Applies to PBX Gateway with FXO interface only.

Capacity The number of In-bound International

Access Code entries that are allowed to be specified on this gateway

Quantity The number of In-bound International

ccess Code entries that are currently

specified on this gateway

Code List The list of Inbound International

Access Codes that are currently configured on this gateway

Add Entries The Access Codes that you are going

to add to the Code List

Range

Type

RW 0-999

RO 5

RO 0-5

RO [0~9],

example "012", "002"

WO [0~9],

example "012", "002"

Page 50

Note 4 The Inbound International Access Code is used to analyze the number that the gateway is

receiving from analog voice interfaces. The received numbers are carried with this specified Inbound International Access Code, a nd the call will be routed to the remote gate way through the FXO interface to its PSTN. The user will then only need to pay domestic phone fees instead of international phone fees. Or, an international call will be sent directly through the local FXO interface as an international call from a local PSTN and will not be able to benefit

Delete Entries

The Access Codes that you are goin g to remove from the Code List

WO [0~9],

example "012", "002"

from the Toll-bypass advantage.

through the remote gateway, leave the In-bound International Access Code entry blank.

If your gateway is not permitted to make international calls

4.2.10 International Code Information- Console Interface

Category Entry Console Mode Console Command Data International

Access Code (Outbound) International Access Code (Inbound)

Dial Code Code

Code List Code Add Entries Delete Entries

Code Code

dial_code international <1-999>

show ac_summary intn_code add <1-999>

intn_code del <1-999>

Type

RO RW

Note 5 The Access Code here is the same as the code that you would be dialing locally to make an

international call.

Page 51

4.2.11 Long Distance Code-Web Interface

Category Entry Description Data

Type Long Distance Access Code (Outbound)

Long Distance Access Code (Inbound)

Dial Code The number plus the Area Code

and the subscriber's telephone number. Applies to PBX Gateway with FXO interface only.

Capacity The number of In-bound

International Access Code entries that are allowed to be specified on this gateway

Quantity The number of In-bound

International Access Code entries that are currently specified on this gateway

Code List The list of Inbound International

Access Codes that are currently

configured on this gateway Add Entries

Delete Entries

The Access Codes that you are

going to add to the Code List

The Access Codes that you are

going to remove from the Code List

RW 0-999

RO 5

RO 0-5

RO [0~9],

WO [0~9],

Range

example "012", "002"

Page 52

4.2.12 Long Distance Code Information- Console Interface

Category Entry Console Mode Console Command Data Long

Distance Access Code (Outbound) Long Distance Access Code (Inbound)

Note 6 The Access Code here is the same as the code that you would be dialing locally to make a

Long Distance call.

Dial Code Code

Code List Code Add Entries Delete Entries

Code

dial_code long_distance <1-999>

show ac_summary long_distance add

<1-999>

long_distance del

<1-999>

Type

RO RW

Page 53

4.2.13 Routing Table-Web Interface

Category Entry Description Data

Range

Type

Routing Table

Capacity The number of allowed entries

used for routing a call to the PSTN via the gateway

Quantity The number of routing entries that

RO 20

RO 0-20 are currently configured on the gateway

Route List List of route entries with their

corresponding route costs

RO Format:

[Routing

Entry Cost]

Add /Modify Entries

To add or modify a routing entry and/or its cost

Routing Entry:

0-999999; Cost: 1~99

This function works only on gateways that are equipped with the FXO interface. For FXS only gateways, you will not be able to see the

members list under the Topology icon using the Web Interface.

Page 54

Note 7 For example, if a gateway is installed in th e USA and is assigned to be the routing gateway for

all calls in the group to Ottawa, Canada, the routing entry for this example will be 1613 with cost 1 . You will also need to specify the outbound International Access Code 011. So calls from a gateway in Hong Kong will be routed to a PSTN in the USA using the dial out number 011-1-613-xxxx-xxx to Ottawa-Canada.

Delete Entries

To delete a routing entry WO 0-999999

4.2.14 Routing Table- Console Interface

Category Entry Console Mode Console Command Data

Type Routing Table

Route List Routing Add /Modify Entries Delete Entries

Routing

show call_route call_route add

<0-999999> <1-99>

call_route del <0-999999>

Note 8 To modify a routing entry in the Console Interface, you must delete that entry and replace it

with the new value that you want to modify.

Page 55

4.2.15 Pin Code Assignment-Web Interface

Category Entry Description Data PIN Code For

Transit Call

Capacity The allowed amount of entries for

PIN codes that are used when making transit calls via the gateway

Quantity The number of PIN codes that are

currently configured on this gateway

Code List The list of PIN codes that are

configured on this gateway Add Entries Delete Entries

To add a PIN Code entry WO

To delete a PIN Code entry WO

Range

Type

RO 32

RO 0-32

0-99999999 0-99999999

The PIN Codes are needed to make calls that dial from a PSTN, which then go through an IP network to a remote PBX gateway and then to the PSTN where the remote gateway is located.

Page 56

4.2.16 Pin Code Assignment- Console Interface

Category Entry Console

Mode Routing Configuration

Code List Routing Add Entries Routing Delete Entries

Routing

Console Command Data

show pin pin add <0-99999999> <1-99> pin del <0-99999999>

Type

RO WO WO

Page 57

4.2.17 Topology-Web Interface

Category Entry Description Data Topology

Total Members Member List

The number of members in the same group The list of gateways in the same group. Displays the corresponding prefix that is specified for each gateway

4.2.18 Topology- Console Interface

Note 9 There is no similar function in the Console Interface

Range

Type

RO RO

For models that are equipped with the FXO interface, the route list with the prefix will be displayed in the Member List.

Page 58

4.2.19 Route Search-Web Interface

Category Entry Description Data

Range

Type

Route Search

IP Address

If the Prefix that is specified in the previous section cannot be found,

the IP address of that gateway will be displayed. Otherwise, "Not

Found" will be displayed. Route Entry

The Route Entry that will be

searched

4.2.20 Route Search- Console Interface

Note 10 There is no similar function in the Console Interface

This function has the same restrictions as other routing table related functions. For example, you want to find an entry that is specified on a gateway without the FXO interface. However, the gateway is unable to route your calls to the PSTN through the FXO,so you will not get the desired search results even if you have specified the routing entry correctly. The search entry does not allow wild cards, so you must enter the search criteria exactly the same as what you specified in the routing entries.

Page 59

4.2.21 MGCP Configuration - Web Interface

Category Entry Description Data System

MGCP Config

Call Agent Status

Number of channel supported Gateway ID Call Agent ID

The status whether this voice gateway connect to call agent or not The number of channels that registered with call agent

The name of this gateway that register on call agent The IP address or domain name of call agent, used for this gateway to connect with call agent

4.2.22 MGCP Configuration - Console Interface

Category Entry Console

Mode MGCP Configuration

gwid Configuration

call-agent Configuration mgcp_chan Configuration

Console Command Data

gwid <string of name for this gateway registered in Call Agent> call-agent <string of name for call agent or its IP address>

mgcp_chan [0|4|8]

Range

Type

RO Out of

Service, In Service

RW 0, 4, 8

RW String RW

String or IP address

Type

WO WO

Page 60

4.3 TCP/IP Configuration

The TCP/IP can be configured through the system console and the W eb manag ement interface. The re are two ways to obtain the IP address:

1. Manually assigned.

2. DHCP server assigned. Y ou can select which way you prefer to obt ain the IP b y setting the IP S t ate mode. If Manual is selected, t he administrator must assign it manually. If DHCP is selected, it will obtain the IP from the DHCP server. You need to set up a DHCP server and configure its IP address so that the gateway is able to locate it. If the gateway is configured using the DHCP mode but cannot find the DHCP server, it will use the IP that was previously configured. After the gateway has successfully acquired the IP address, it will update the newly acquired (manually configured) IP.

Web Management

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Category Entry Description Data

Range

Type

Information

IP State Defines the mode used to acquire

an IP address:

Manual

Auto (DHCP)

Manual: static address mode. The system administrator must assign the IP address directly from the system console or web page. Auto (DHCP): If this mode is selected, the IP will be automatically obtained from the DHCP server.

Now Displays the current IP address,

RO -

subnet mask and default gateway.

Next Sets the IP address, subnet mask

RW IP address and default gateway that will be used (after a restart is issued) if the IP state mode is set to manual .

DNS server

IP Address

The IP address of DNS server , that MGCP protocol can use the

RW IP address domain name instead of IP

address.

Console Commands

Category Entry Console Mode Console Command Information

DNS

IP State configuration IP

configuration

Address Default

configuration

Gateway DNS

configuration

server

ip state <user | dhcp> ip address <ip address>

ip default-gateway <ip address>

dns <ip address>

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4.4 Channel Management

Channel numbers and naming: There are up to 16 channels that PBX gateway can support and the

minimum port density is two. For large port number serie s, the port naming is given in 4 port s a group. For 7-inches series, the port naming are given as its sequence.

19-inches and 12 inches models

Sequence Name Sequence Name

port 1 1/1 port 11 3/1 port 2 1/2 port 12 3/2 port 3 1/3 port 13 3/3 port 4 1/4 port 14 3/4 port 5 2/1 port 15 4/1 port 6 2/2 port 16 4/2 port 7 2/3 port 17 4/3 port 8 2/4 port 18 4/4

7-inches model

Sequence Name

port 1 1 port 2 2 port 3 3 port 4 4

4.4.1 Summary

Page 63

Category Entry Description Data

Range

Type

Summary

Channel

The channel number. It displays Group/Port format. Port 2 in group 1 will be shown as 1/2

RO Two groups

and 4 ports for each group

I/F Type Operating Status T.38

Shows the port interface type. RO FXS, FXO Shows the operation status of this port. Enable/Disable Whether or not this port is configured to support the T.38

RO Enable

Disable

RO Enable

Disable

Fax relay

Input Gain

Shows the currently configured

RO -6 db to 6 db

input gain

Output Gain

Shows the currently configured output gain

RO -6 db to 6 db

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Console Commands

PBX Gateway - PBX Gateway#sh channel

group port mode admin operation vad T.38 input gain output gain

----- ---- ---- ------- --------- ------- ---- ---------- -----------

1 1 FXS enable enable enable No 0 0

1 2 FXS enable enable enable No 0 0

1 3 FXS enable enable enable No 0 0

1 4 FXS enable enable enable No 0 0

2 1 FXS enable enable enable No 0 0

2 2 FXS enable enable enable No 0 0

2 3 FXS enable enable enable No 0 0

2 4 FXS enable enable enable No 0 0

3 1 FXO enable enable enable No 0 0

3 2 FXO enable enable enable No 0 0

3 3 FXO enable enable enable No 0 0

3 4 FXO enable enable enable No 0 0

4 1 FXO enable enable enable No 0 0

4 2 FXO enable enable enable No 0 0

4 3 FXO enable enable enable No 0 0

4 4 FXO enable enable enable No 0 0

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4.4.2 Regional

The configuration shown in this page applies to each channel on the entire device.

Category Entry Description Data

Type

Information

Hook Flash Time

Defines the time frame of a break that is to be treated as a Flash signal.

Range

200ms

300ms 400ms 500 ms 600 ms 700 ms 800 ms 900 ms 1000 ms

Page 66

Category Entry Description Data

Type DTMF Play out

Duration Defines how long the DTMF will

be sent when the gateway

receives a DTMF Play Out message from the Call Ag ent.

Inter Digit Time

Defines the inter-digit time of the DTMF when the gateway

receives a DTMF Play Out message.

Guard Time

FXO The amount of time specified to

RW 0.4, 0.6, prevent the FXO interface from terminating the connection while receiving a ring signal that is going to finish a all or a clearing signal that is going to terminate the call session. In this instance,

T.38 Fax Relay

Max. Fax Rate

the FXO should not answer the phone. The maximum data rate that is allowed to transmitted for FAX

RW 2400, 4800, transmission.

Low Speed Redundancy

Number of redundant packets that must be sent out while being

RW No, 1, 2, 3, transmitted at low speed.

High Speed Redundancy

Number of redundant packets that must be sent out while being

RW No, 1, 2 transmitted at high speed.

Busy Tone

Frequency

f1, f2

RW (300 ~

Spec

Cadence on, off The on and off duration in

RW (100 ~ playing the tone

Range

100

150 200 250 300 350 400 450 500 550 600 650 700 750 800

100

150 200 250 300 350 400

0.8, 1.0,

1.2, 1.4,

1.6, 1.8,

2.0, 2.2,

2.2, 2.4,

2.6, 2.8, 3.0

7200, 9600, 12000, 14400 (bps)

4, 5 (Redundant packets)

(Redundant packets)

3000Hz) 5000ms)

Console Commands

Someone called this clearing signal "ring off" which is a signal that tells the other party that this call is terminated. This ring signal is different

from the "ring in" signal that does not have an on and off sequence as cadence, instead, it will be a short ring and will not repeat.

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Category Entry Console Mode Console Command Information DTMF Play out

Flash Time Channel Duration Inter Digit

Flash <200 – 1000> Not supported in the console Not supported in the console

Time

Busy Tone Spec.

Frequency Cadence

There is no such function in the Command Line Interface

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4.4.3 Channel Configuration

The configuration shown in this web page applies to a single channel. You must select a channel and configure it to your particular specifications.

Web Management

Category Entry Description Data

Information

Channel Channel number. Displays in

Group/Port format. Port 2 in group 1 will be shown as 1/2

I/F Type Displays the channel interface

type.

Admin State Enables/disables the channel. RW Enable,

Range

Type

RW One or two

groups and 4 ports for each group. Default: 1/1

RO FXS or FXO

Disable

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Category Entry Description Data

T.38 Fax Relay

Operational State Device Capacity

Displays the current operational states. The maximum number of channels that are permitted to be configured to support the T.38.

Current Quantity

The number of channels that are currently configured to support the T.38.

Support T.38 Enables/disables the T.38

support on this channel.

Voice

Codec Type Assigning the preferred port

codec type.

Packet Time Defines how long the gateway

will send a voice packet to the destination port.

Please refer to the Available Packet time selection table.

Input Gain Input gain selection. RW -6, -5, -4, -3,

Output Gain Output gain selection. -6, -5, -4, -3,

Range

Type

RO Enable,

Disable

(Only two channels are allowed to support T.38)

RO 0, 1, 2

RW Enable,

G .71 1 A Law ,

G. 711 u Law,

G.729AB

10ms –

G.711, 20ms – G.711, G.729A, 30ms G.711,

40ms G.729A,

60ms G.729A, 80ms G.729A

-2, -1, 0, 1, 2, 3, 4, 5, 6 db

Table: Available packet time supported by different coding type

Codec Types 10ms 20ms 30ms 40ms 60ms 80ms G.711 G.729A

√ √ √

√

√ √ √

Page 70

Console Commands

Category Entry Console Mode Console Command Information

Fax

Voice

Admin State Enable/Di sable Redundan cy at high

Channel Channel Configure->Fa

channel <group/port> <enable | disable>

t38_fax <group/port> <enable | disable>

fax high_redun <0-2>

(default=1)

data rate Redundan cy at low

Configure-Fax

fax low_redun <0-5> (default=3)

data rate Maximum Transmit Rate

Configure-Fax

fax rate 2400 (2400bps)

4800 (4800bps) 7200 (7200bps) 9600 (9600bps)

12000 (12000bps)

14400 (14400bps)

Show Fax

show fax

Configurat ion Codec

Not supported

Type Packet

Not supported

Time Input gain

Output Gain

Channel

gain input < group/port> <-6

-5 | -4 | -3 | -2 | -1 | 0 1 | 2 | 3 | 4 | 5 | 6> gain output <group/port> <-6

| -5 | -4 | -3 | -2 | -1 | 0 | 1 | 2 | 3 | 4 | 5 | 6>

Page 71

4.4.4 Statistics

This web page shows the configuration and stati stical information of each channel. You only have to select a channel number and click the refresh button. The gateway will then return a page showing its current configuration and statistical data.

Web Management

Page 72

Category Entry Description Data

Type

Channel The channel number. Shown

RW Two groups in the Group/Port format. Port 2 in group 1 will be shown as 1/2

Current Codec Type Packet Time (msec) VAD Displays VAD administrative

Displays the current codec in use by the channel Displays the current packet time in use by the channel

RO status

Echo Cancellation Jitter Buffer (msec)

Displays Echo Cancellation administrative status Displays how long the jitter buffer is used in this channel.

RO If the channel has received no

traffic, the last value that was used by the previous call will be displayed. 0 stands for AUTO jitter buffer.

DTMF Filter Displays DTMF Filter

administrative status

Busy Time (sec)

Displays the length of time this channel has beenbusy .

RO (Includes incoming and

outgoing calls.)Busy time will be reset when you switch off the power .

Reset Busy Time

Check box. If checked and the refresh button is then clicked,

RW Busy Time will then be re set.

FXO Loop Current Lost Counter

Clear Loop Current

Displays the number of counter that FXO interfaces can not detect loop current To reset the FXO Loop Current Counter back to zero

Counter Call Attempt Displays the number of call

RO attempts that have been made.

Successful Outgoing Call

Displays the number of successful outgoing calls that

RO have been made.

Incoming Call Displays the total number of

RO incoming calls

Successful Incoming Call

Displays the number of successful incoming calls

Range

and 4 ports for each group.

1/1

If the counter is greater than "0", then the Red alarm LED on the front panel will be lit. After it is cleared, the Red Alarm LED will go off.

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4.4.5 Call Status

This web page shows the activities that are currently being performed on each port. Users must refresh the screen manually to check the current port activities. The formats that are di splayed here are exactly the same as the CDR that shows from CDR ports (see Chapter 10 The Call Detail Record information)

Web Management

Command Line Interface

This function is not provided through any command line interfaces such as the Console or Telnet.

Fig 15 Call Status Screen

Page 74

4.5 Management Interfaces

PBX VoIP Gateways are flexible with the Web Management Interface, Console Management Interfaces (through RS-232), Telnet and Phone Set Configuration Interfaces. You can configure the parameters for different management interfaces through the web management interface or through the management interface itself. Following is a demonstration on how it can be configured:

4.5.1 Web Management

Category Entry Description Data Console

Setting

Session Timeout

A session (system console or Telnet) will be automatically logged-out if the activity timer has exceeded the maximum timeout value. The value 0 stands for no timeout.

Range

Type

RW 0 – 255

minutes (Default:5)

Page 75

Category Entry Description Data

Range

Type

Password Threshold

The session will be halted if the number of invalid password tries

RW 0 – 255

(Default:1) has reached the threshold. Please note that it applies only to the console and Telnet, it does not apply to the web interface. The value of 0 stands for no password threshold.

Silent Time

Baud Rate System console bau d rate

Determines how long the console will halt when the invalid password tries have reached the threshold.

selection. If the baud rate is set to any rate other then 9600 you will see a string of garble in the

RW 0 – 255

minutes

(Default:0)

RW 2400,

9600,

19200,

38400 terminal during system boot up. The console goes back to normal after boot up. This is because the system is set at 9600, 8, 1, N during boot up. Therefore it is highly recommended to configure the system console to 9600 baud.

Data Bits Data bits selection RW 7, 8 bits Stop Bit s Stop bits selection RW 1, 2 bits

Phone Set Programming

Access Code

The Access Code to start the Phone Set Programming Mode (see 5 Phone Set Interface Configuration Procedures for more

RW ## as default,

1-6 digits, the

first digit can

be "#" or "*" detailed information)

Web Authentication

Password The password required to enter the

Phone Set Programming Mode after entering the Access Code

User Name

The Authentication ID to begin the Web Management Interface. The Read & Write account can rea d and write information via a Web browser . The Read only account can read information only.

RW 0000 as

default,

1-4 digits

RW WEB as

default for

Read and

Write, BLANK

for read only

1-12

characters in

string format

Password The Password for the

uthentication ID to begin the Web

Management Interface

WO Empty

password as

default, Allow

string up to 6

characters

Confirm Password

Re-enter the Password for the Authentication ID to confirm access into the Web Management Interface

WO Empty

password as

default, Allow

string up to 6

characters

Page 76

4.5.2 Console Commands

Category Entry Console Line

Console

Password

Session Timeout Data bits Console Password Threshold Silent Time Baud Rate Console

Time Out Console Console Level

Phone Configuration Web

Mode

Console

Console Console

Configuration

Configuration Configuration

Console Command

time-out <0-255> in minutes

data bits <7/8> password-thresh <0-255>

silent-time <0-255> in minutes

speed <2400 | 9600

time-out <0-255> in minutes password console [read|write]

<password> in 6 characters for

"enable" password phone digits in 4 digits (0~9, default is 0000)

password web_read username <username> in 6 characters password web_write password <password> in 6 characters

19200 | 38400

Page 77

4.6 Software Upgrade

The software upgrade can only be done through a TFTP server, therefore you must have a TFTP server running on the network and the new firmware must be saved on the server. You can issue a command to download it from the web management page or system console. The following steps are a guide to downloading the new firmware from the TFTP server through a web interface.

Step 1. Make sure the TFTP server is running and the newly received firmware is saved on the server. Step 2. Fill in the IP address of the TFTP server and the path/filename information. Step 3. Check the Begin Downl oad box Step 4. Click the Apply button to start downloading the firmware. The gateway will display a page with the

download status showing: in-progress

Step 5. You can check the download status by manually clicking the Apply button repeatedly and holding

until the return page shows a successful download. If the gateway cannot find the TFTP server or the filename, the download status in the returned page will show Time-out or Error.

Step 6. After the code has been successfully downloaded, you have to initiate a cold-start. The new code

will not take effect until you issue a cold-start command. You can issue a cold-start command through the system console or through the web management pag e in the System Management.

Page 78

Category Entry Description Data Firmware

TFTP Server

Version Displays the firmware version RO IP Address Specifies the IP addre ss of the

TFTP server . A domain name is

also allowed. Download Path/File Name

Specifies the path of the

filename in the TFTP server

such as:

C:/runtime.tcw Start Downloading

A check b ox to enable the

system to begin downloading.

When checked and apply is

clicked, the system will

commence downloading.

Range

Type

RW IP address

and domain name

RW String up to

48 characters

Page 79

4.6.1 Console Commands

Using the system console to upgrade the firmware is quite similar to using the We b management interface. You must run the TFTP server first. You must also assign the IP address of the TFTP server and filename separately . After they are configured, issue a copy command to initiate the firmware upgrade. You can also combine three commands into one. Following these steps:

Step 1: Configure TFTP server and filename a) Separate command:

1. PBX Gateway(config)# tftp server <ip-address | domain name>

2. PBX Gateway(config)# tftp filename <filename>

3. PBX Gateway(config)# exit

4. PBX Gateway# copy tftp:///

b)Combined command

copy tftp://<ip-address>/<filename>

PBX Gateway(config)#copy tftp://192.168.0.201/a:\runtime.tcw

TFTP Server: 192.168.0.201

a:\runtime.tcw

Downloading….

Step 2: The Gateway should now be downloading the firmware. Wait for the result.

PBX Gateway(config)#copy tftp://192.168.0.201/a:\runtime.tcw

TFTP Server: 192.168.0.201

a:\runtime.tcw

Downloading....

Download success

System must reload

Step 3: If the gateway downloaded the firmware successfully, issue a cold-start to launch the new code. PBX Gateway(config)#reload

Page 80

Category Entry Console Mode Console Command TFTP Server

IP Address Download Path/File Name Start Downloadi ng

Configuration Configuration

Privileged Two commands (If the TFTP server IP

tftp server <ip-address | domain name>

tftp filename <filename>

address and filename have already been assigned):

copy tftp :///

Or specify the address and file name at the same time:

copy tftp ://<ip-address>/

If the TFTP server IP address and filename have been assigned:

If the TFTP servers IP has not been assigned You may specify the address and file name simultaneously:

4.7 Additional Console Commands

Comands Purpose

area auto_attn call_route cdr code country

cut_through

dbflush

delete nvram

dial_code exit end extension_len fax gid_tmr greet_mode

Sets the device’s area code Sets the auto attendant status Sets or deletes an entry in the routing table Enables or disables the CDR log Enters the access code configuration mode Sets the device’s country code Sets the access code to skip the greeting message on this device. Immediately saves the current configuration onto non-volatile memory. It is recommended that you issue this command after entering configuration changes. The system will automatically execute this command if it has detected no input within a certain time frame. Resets the configuration to the default value. Also known as a Factory Reset. delete nvram Sets the access number for out-bound analysis Exits the current mode and returns to a higher level Returns to Privileged mode Sets the number of digits for the PBX extension Sets the T.38 Fax relay configuration Timer to erase the group id when system shuts down Sets the device’s greeting mode

Page 81

group_id master_ip internal_ac intn_code local_pstn_ac long_distance office_excp oper_code pend-restart pin ping prefix probe-hook probe-remove prog_ac region_id

rtp_base retransmit service_port show ac_summary show call_route show channel show date show ethernet show flash show history show ip show line show location show pin show routing-config

show running-config show service_port show slave show tftp show time show version slave t38_fax tcwarn_time transit_ac transit_call udp_port vad

Sets the group ID Sets the master's IP address Sets the internal access code for inter-gateway calls Sets the international access code for in-bound analysis Sets the local PSTN trunk access code (if it exists) Sets the long distance access code for in-bound analysis Sets the long distance access code for in-bound analysis Sets the code to reach the operator of the PBX system Perform warm start while system is idle Sets or deletes a pin code Checks the IP configuration or network connections Sets the device’s prefix number Enable cadence probe state Disable cadence probe state Sets the device’s phone set program mode access code Sets the region/ID information for the proper ringing pattern, cadence and other regional related profiles Sets the RTP base port nu mber Sets the call retransmit count Sets the Service port for Telnet or Web Shows a summary of the access code configurations Shows the device’s routing table Shows the channel summary Shows the date Shows Ethernet information Shows the flash time settings Shows the previous commands that were issued Shows the IP settings Shows the console settings Shows the location information Show all pin codes for transit calls Shows the device’s current operating routing mode configuration Shows the current running configuration Shows the service port for Telnet or Web Shows the slave device (if the device is set to master) Shows the TFTP server’s IP address Shows the current time Shows the firmware version Sets or deletes a slave device To add/del channels to support the T.38 Fax function Sets the transit call warning time Sets the transit access code Enables or disables the device’s transit call Sets the UDP port number Enable or disable the voice activity detection

Page 82

5. Phone Set Interface Configuration Procedures

5.1 Configuration procedures

Dial Tone

Hook Off

Confirmation Tone

Confirmation Tone/Reject Tone

PROG

Access Code

Item

2 Digits

Hook On

Note 11 Use "#" as the ending prompt for the data entry.

Password

Data

Note 12 The (factory default) value PROG Access Code is "##" and the (default) password is "0000".

Note 13 The default confirmation tone is "doo…doo...doo"

Page 83

5.2 Greeting Message Recording Procedure

Hook Off

Dial Tone

Press 9#

Access Code

99 -item code

to recording

Save the

recording to

FlashROM

PROG

mode

Confirmation

Confirmation Tone

Store

Recording

Message

Temporarily

tone

Press #

Press 0

Password

Press *

to start

recording

Press #

Play

temporary

recording

To record the greeting message into the PBX gateway, the user must switch to the recording mode after entering the Phone Set Configuration mode and pressing the item code “99”. If the user has already recorded a greeting message, he or she can use the item code “96” to hear it. In the recording mode, to prevent accidental use the recorded voice will not be stored automatically. You must press "*" to start recording then "#" to stop recording. You can check your recorded message by pressing "0", if the recording is satisfactory, press "9#" to store it onto none vanished memory (NVRAM), it will take few seconds to save the greeting message and give you confirmation tone if the action is done.

The recorded message can be uploaded to or downloaded from the PBX gateway by using an FTP client application.

Page 84

5.3 Configurable Items

5.3.1 Data Range

Syntax for the data descriptions: In the Phone Set Programming Mode, all data entered is a combination of the 12 keys shown on the keypad on the phone set panel.

x or 0|1|2|3|4|5|6|7|8|9: Digits that range from 0 to 9 '*': Keypad "*" '#': Keypad "#" f(0 ~ 9): Digits that range from 0 to 9 f(0~9, *, #): String with digit s that ran ge from 0 to 9 or characters * and #. xf(0~9): x number of digits using digits t hat range from 0 to 9. For example, 4f(0~9) means a four digit

123 456 789 *0#

number like 0000, 1111, 1234, 9999 etc.

]f(0~9): Number of x1 to x2 digits and the range of digits is from 0 to 9. Example, [1,2]f(1~9) means a

1,x2

number of one or two digits, and the digits used are between 1 to 9, like 12, 22, 34, 1, 2 etc. But does not include 01, 02, 10, 20 etc.

+: Compound operator, which combines more than one definition into a string of digits. Example, f(0~9, *,

#) + [1,5]f(0,9) means that this is a string that has at least one character with the range f(0~9, *,#)

and then 1 to 5 digits as the compound result.

5.3.2 Configurable Items

Code Description Data after item code

01 DHCP Status 0 : Disable ; 1: Enable 02 IP Address xxx,'*',xxx,'*',xxx,'*',xxx 03 Subnet Mask xxx,'*',xxx,'*',xxx,'*',xxx 04 Default Gateway xxx,'*',xxx,'*',xxx,'*',xxx 05 Group ID [1,10]f(0~9), the number is between 0 to

06 Master IP Address xxx,'*',xxx,'*',xxx,'*',xxx; 0.0.0.0 if this

2147483647. gateway is the master, and it is the

Page 85

default value. 07 Country Code 08 Area Code 09 Prefix Code 10

dd an Inbound International Access

[1,3]f(0,9) [1,3]f(0,9) [1,4]f(0,9) [1,3]f(0,9)

Code

11 Deletes an Inbound International

[1,3]f(0,9)

Access Code 12 Outbound International Access Code 13 Long Distance Access Code (adds

both In-bound and Out-bound)

14 Internal Call Access Code 15 Transit Call Access Code 16 Program Mode Access Code 17 Sets the Local PSTN Access Code 18 Deletes the Local PSTN Access

[1,3]f(0,9) [1,3]f(0,9)

1f(0~9,*,#)+[1,5]f(0~9) 1f(0~9,*,#)+[1,5]f(0~9) 1f(0~9,*,#)+[1,5]f(0~9) 1f(0~9,*,#)+[1,5]f(0~9) 1f(0~9,*,#)+[1,5]f(0~9)

Code 19 The MGCP Trunk Access Code 20 Adds a Routing Entry

1f(0~9,*,#)+[1,5]f(0~9) [1,6]f(0~9,*,#)+*+[1,2]f(0~9);

(as Entry * Cost)

21 Deletes a Routing Entry

[1,6]f(0~9,*,#)

22 Adds a Member 6f(0~9,*1,*2,*3,*4), which are the last 6

characters of the MAC address and *1,*2,*3,*4,*5, *6 means A, B, C, D, E, F in hexadecimal

23 Deletes a Member 6f(0~9,*1,*2,*3,*4), which are the last 6

characters of the MAC address and *1,*2,*3,*4, *5,*6 means A, B, C, D,

E, F in hexadecimal 24 Transit Call Status 0 : Disable ; 1: Enable 25 Adds a PIN Code 26 Deletes a PIN Code

[1,8]f(0~9) [1,8]f(0~9)

27 Auto. Attendant Status 0 : Not Provided ; 1: Provided 28 PBX Extension Digit Length

1f(1~9) 29 Greeting Status 0 : Default ; 1: Recording 30 Skips Auto Attendant Access Code 96 Plays the recorded Greeting

1f(0~9,*,#)+[1,5]f(0~9)

# Stop playing

Message

97 Password Change

4f(0~9) 98 System Restart 1: Enable 99 Enters the Greeting Message

Recording Mode

(see the Greeting Message Recording

procedures in section 5.2)

Most of the In-bound/Out-bound Long Distance codes are set to one, as well as the phone set interface. The number, "13", will add both

In-Bound and Out-Bound Long Distance Access codes.

Page 86

6. Firewall Configuration

The PBX voice gateway uses UDP packets to transmit the call control signaling between devices, it also utilizes the normal RTP packets to transmit the voice streams. In order to allow communications to perform even thoughthe PBX gateway is installed behind a firewall, the network administrator m ust open the required ports and allow related protocols to pass throu gh the fire wall. The (factory default) values for the required protocols and port numbers are as follows:

Item Protocol Port Numbers Re-configurable Signaling UDP 2000 From WEB, Console Voice Stream UDP (RTP, RTCP) 4000~4031 From WEB, Console T.38 UDP 4064~4079 (Base on V oice Stream) FTP TCP 21 Console only Telnet TCP 23 From Console WEB Server TCP 80 From Console

UDP Port

Channel No RTP RTCP T.38

01 4000

4001 4064 02 4002 4003 4065 03 4004 4005 4066 04 4006 4007 4067 05 4008 4009 4068 06 4010 4011 4069 07 4012 4013 4070 08 4014 4015 4071 09 4016 4017 4072 10 4018 4019 4073 11 4020 4021 4074 12 4022 4023 4075 13 4024 4025 4076 14 4026 4027 4077 15 4028 4029 4078 16 4030 4031 4079

Table 6-1 the required port numbers for the PBX voice gateway

Signaling: For out-of-band call control signaling. Voice Streams: For voice packets. FTP: For software upgrades and Greeting Messa ge uploads. Telnet: For remote control. Web Server: For remote control. T.38 Fax Relay: For carrying packets of Fax data over IP network

Using the command "service_port" in the Command Line Interface to change well-known port numbers to any number you like.

4000 is the base RTP port number defined in user’s interfaces. If this number changed, all the mapping will changed.

Page 87

On some firewall systems, you are not permitted to use well-known port s, in order to maintain secu rity . In this case, users may need to change the default port numbers to allow the PBX gateway to function. Such modifications can be done through the Web/Console Manageme nt Interfaces (refer to [System]->[Configuration] in Web or [Routing] configurations in the Console). After the modifications, the system must be warm started in order for the new values to take effective. Such modifications need to be done on each device that joins to the same routing group. In other words, they must use the same range of ports in order to communicate with each other.

Page 88

7. Regulation Compliance Information

7.1 FCC

FCC Class A

This Equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac cordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the u ser will be required to correct the interference at his/her own expense.

Warning:

 A shielded-type power cord is required in order to meet FCC emission limits and also to prevent

interference to any nearby radio and television reception.

 You are cautioned that changes or modifications not ex pressly approved by the party responsible for

compliance could void your authority to operate this equipment.

 The RJ-45 connectors that marked "T o LAN" and "To WAN" on the front panel are used for data access

only.

 The RJ-11 Connectors on the rear p anel are designed to connect to analog pho nes or analog trunks to

a PBAX, they are not intended for connection to the external TNV Communication Network (PSTN).

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8. Regional Tone adjustment

For most countries, the tone specifications are not the same. The differences in particular are with the definitions for Dial Tone, Ring Back Tone, Busy Tone and Reorder Tone. In order to make the PBX gateway capable of being installed in different countries, the device administrator can change the regional_id according to which country the device is installed in. If he or she specifies a different regional ID, the ring, cadence and frequency that is sent out or detected by the PBX voice gateway will be adjusted also . The command to change the regional_id can be imputed under the Console or Telnet by CLI.

PBX Gateway>enable PBX Gateway#config Enter the configuration commands, one per line. End with CTRL/Z PBX Gateway(config)#regional_id ? <0-99> Set the value for regional id PBX Gateway(config)#regional_id 2 PBX Gateway(config)#exit PBX Gateway#delete nvram ? all Select the function to delete the NVRAM keep_ip Select the function to delete the NVRAM <cr> PBX Gateway#delete nvram keep_ip

(The command "delete nvram keep_ip" is functioning as the factory reset but will keep the IP address configuration for this device and the regional_id, after doing this; you should again re-configure the device).

After the system boot-up again, use “show run” to check the new configured regional ID.

The default value is set to "00" for the regional_id, but it may be equivalent to some of the regional_ids listed below. This depends on which regional_id will be entered as the default value.

Regional_id Country

06 Canada 07 China 12 France 15 Hong Kong 22 Italy 23 Japan

Regional_id Country

36 Singapore

38 40 43 46 47

Slovenia Spain Taiwan Great Britain United States

Table 8-1 the table of regional IDs and their corresponding countries

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9. FTP for software upgrading, Configuration and Greeting Message uploading/downloading

On the PBX Gateway series PBX gateway, it gives the user the option to upgrade the software using FTP, which is less time consuming then TFTP. By using FTP, users can upgrade the software on the PBX gateway or upload/download the greeting message that is stored in the device. The (factory default) FTP username is "FTP" (capit als) however the password field is left blank. The administrator can use the Command Line Interface to change the FTP password by changing the write privilege for the Console's login password. But the username ("FTP") cannot be modified.

PBX Gateway - PBX Gateway(config)#password console write xxxxx

Fig 16 Commands to change the FTP password

After initiating an FTP session, you will see two or three files listed. Do not modify the filenames make the device incapable of booting up. If you have recorded the greeting message, the file PF35XX.GRT will be displayed. You can upload it from your local disk drive or download it from another location. The file PF35XX.CFG is the configuration file for this device; you can also back it up to your local disk drive. The file PF35XX.RUN is the software for this device, after changing it, you must perform a cold start.

, since it will

Fig 17 The login screen of an FTP session

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10. The Call Detail Record information

The CDR information is very useful for debugging the configuration settings and providing records for billing systems. If users only want to check the routing or numbering plan configurations, they can use the Web-based Call Status screen in the Channel Management. From the Web browser, users must refresh the screen to acquire the updated running status. However, if users need the CDR information for billing purposes, it would be better to connect the RS-232 Null Modem Cabl e (9600, N, 8, 1) to th e CDR port on the front panel. From this port the system will deliver real-time Call Det ail Records to t he screen or directly to the billing system after a call has ended. Th e format of the record will be displayed as:

1 16 10:27:39 IN 00:00:23 00004 4 2

356222 1 10:28:25 IN 00:00:13 00005 3 2

356222 16 10:28:25 OUT 00:00:14 00005 3 2

The number dialed

 Call Type: "*" for non-defined calls, "0" for non-defined calls, "1" for International calls, "2" for Long

Distance calls, "3" for Local calls and "4" for Internal calls.

 Session Number: The numbers that are generated by the caller an d sent to the calling party. A call

session will have identical Call Session numbers.

 PIN Code: Partial digits of PIN code, used to trace back to whoever is using the Transit Call Function.

Time activated

Port number

Fig 18 The format of the CDR information

Call direction

ctivating duration

Session number

PIN Code

Call Type

Prefix of source or destination