Armstrong World Industries Floor Care User Manual
Floor Care and Product Warranty Guide
2
Lifetime Structural Integrity Warranty (1)
Residential Finish Warranty (in years) (2)
Commercial Finish Warranty (in years) (3)
Wood Wear Layer Warranty (in years) (4)
3 times Sanding Warranty (5)
Lifetime Adhesive Bond Warranty (6)
Lifetime Subfloor Moisture Protection Warranty (7)
Pre-installation Defects Warranty (8)
Radiant-heated Subfloor Warranty (9)
Lifetime Structural Integrity Warranty (1)
Residential Finish Warranty (in years) (2)
Commercial Finish Warranty (in years) (3)
Wood Wear Layer Warranty (in years) (4)
3 times Sanding Warranty (5)
Lifetime Adhesive Bond Warranty (6)
Lifetime Subfloor Moisture Protection Warranty (7)
Pre-installation Defects Warranty (8)
Radiant-heated Subfloor Warranty (9)
25-YEAR
ENGINEERED
American Originals™ x 25 3 x x x x
American Vintage™ x 25 x x x x
Balance™ Plank x 25 3 x x x x
Balance Strip x 25 3 x x x x
Baltic™ Plank x 25 3 x x x x
Bernon™ Plank x 25 x x x x
Caruth® Plank x 25 x x x x
Cavendar™ Plank x 25 3 x x x x
Chadwick™ Plank x 25 x x x x
Cliffton™ Plank x 25 3 x x x x
Greenwich™ Plank x 25 x x x x
Harborlight® Plank x 25 x x x x
Hillden™ Plank x 25 x x x x
Kempas™ Plank x 25 x x x x
Merbau™ Plank x 25 x x x x
NewCastle™ Plank x 25 x x x x
Northshore® Plank x 25 x x x x
Northshore Strip x 25 x x x x
Overton™ Plank x 25 3 x x x x
Rockwell™ Plank x 25 3 x x x x
Townsville™ Engineered Strip LG x 25 x x x x
SOLID
Abbington™ Prem.Plank x 25 x
America’s Best Choice
Plank - Kempas™ x 25 x
American Treasures™Plank x 25 x
American Treasures Strip x 25 x
Birchall® Plank x 25 x
Birchall Strip x 25 x
Ecostrip™ x 25 3 x
Ellington™ Plank x 25 x
Gentry™ Plank x 25 x
Kennedale® Prestige Plank x 25 x
Kennedale Strip x 25 x
Liberty Plains™ Plank x 25 x
Natural Choice™ Strip x 25 x
Natural Choice Strip LG x 25 x
Natural Reflections® x 25 x
Sterling Prestige Plank® x 25 x
Sterling® Strip x 25 x
Trumbull™ Strip x 25 x
FLOATING
America’s Best Choice
Plank - Naturally Simple™ x 25 x x x x
Coastal Woodlands® - 1/2˝ x 25 x x x x
15-YEAR
ENGINEERED
America’s Best Choice™ Plank x 15 x x x x
American Home Series® Plank x 15 x x x x
Glen Cove™ Plank x 15 x x x x
Nelson™ Plank x 15 x x x x
Riverside™ Plank x 15 x x x x
Rockhampton™ Plank x 15 x x x x
Springdale® Plank x 15 x x x x
Summerside® Strip x 15 x x x x
Turlington™ American Exotics x 15 x x x x
Turlington Plank x 15 x x x x
SOLID
America’s Best Choice Strip x 15 x
Amer. Home Series® Parquet x 15 x
Amer. Home Series Strip x 15 x
Asian™ Beech Plank x 15 x
Asian Beech Strip x 15 x
Bayport® Strip x 15 x
Bristol™ Plank x 15 x
Bristol Strip x 15 x
Bristol LG Strip x 15 x
Dover® Strip x 15 x
Dover View™ x 15 x
Dundee™ Plank x 15 x
Dundee Strip x 15 x
Eddington™ Plank x 15 x
Eddington Strip x 15 x
Fulton™ Plank x 15 x
Fulton Strip x 15 x
Fulton LG Strip x 15 x
Glenhurst™ Plank x 15 x
Glenhurst Strip x 15 x
Kona™ Plank x 15 x
Laurel™ Strip x 15 x
The New England™ Collection x 15 x
Waltham™ Plank x 15 x
Waltham Strip x 15 x
Westchester™ Plank x 15 x
Westchester Strip x 15 x
FLOATING
Coastal Woodlands® - 3/8˝ x 15 x x x x
10-YEAR
ENGINEERED
Adventure™ Plank x 10 x x x x
Summit Hill® Plank x 10 x x x x
5-YEAR
SOLID
Addison™ Strip x 5 x
Plano™ Strip x 5 x
(1) We warrant that the covered products,in their original manufactured condition, will be free from defects
in grading, lamination and assembly for as long as you (the original purchaser) own the floor.
(2) We warrant to you (the original purchaser) that for the period indicated,the finish on the covered product
will not wear through,and that the finish will not separate from the wood flooring under normal household use when maintained in accordance with our recommended maintenance guidelines.
(3) We warrant to you (the original purchaser) that for the period indicated,the finish on the covered product
will not wear through,and that the finish will not separate from the wood flooring under normal commercial use when maintained in accordance with our recommended maintenance guidelines.
(4) We warrant to you (the original purchaser) that for the period indicated,the acrylic impregnated wear
layer will not wear through under normal household or commercial use when maintained in accordance
with our recommended maintenance guidelines.
(5) We warrant to you (the original purchaser) that the covered products may be professionally sanded and
refinished at least 3 times if proper sanding and refinishing procedures are followed as specified by the
National Wood Flooring Association (www.nwfa.org).
(6) We warrant to you (the original purchaser) that for as long as you own your floor,each of our recommended
adhesives will maintain its bond when properly installed with our covered flooring products and when
maintained in accordance with our recommended maintenance guidelines.
(7) We warrant that each of the covered engineered hardwood flooring products, when properly installed
with our recommended adhesives according to our installation instructions (including proper subfloor
moisture testing),will not release from the subfloor for as long as you (the original purchaser) own your
floor.This means that prior to installation your subfloor must be inspected to assure your subfloor does
not exceed maximum allowable moisture levels.
To ensure your warranty remains effective,keep your proof of pre-installation moisture test results. If
subfloor exceeds maximum allowable moisture levels,the subfloor must be allowed to dry or Armstrong’s
S-135 VapArrest
TM
Moisture Remediation System should be used. Subfloors with known moisture
problems are not covered by this warranty. This is a one-time repair and replacement warranty only.
Footnotes
(7A) Residential Warranty
We warrant that, when the Armstrong S-135 VapArrest Moisture Remediation System is used in
conjunction with our recommended urethane adhesives for BRUCE®, ARMSTRONG
TM
Hardwood Flooring
by HARTCO®,and ROBBINS® brand engineered hardwood flooring, the terms of the applicable subfloor
moisture warranty for such flooring will apply without the requirement of pre-installation moisture test,
provided that the subfloor is visually dry before installation and all other installation instructions are
followed.
(7B) Commercial Warranty
For commercial applications,when Armstrong S-135 VapArrest Moisture Remediation System is used in
conjunction with our recommended urethane adhesives for BRUCE, ARMSTRONG Hardwood Flooring
by HARTCO,and ROBBINS brand engineered hardwood flooring,the terms of the applicable
subfloor moisture warranty for such flooring will apply for a 3 year period from the time of installation,
provided that a proper moisture test is conducted. This means that prior to installation your subfloor
must be inspected to assure your subfloor does not exceed the maximum allowable moisture level for
usage of Armstrong S-135 VapArrest Moisture Remediation System. Subfloor moisture levels must be less
than 12 lbs./24 hours/1000 sq. f t. per a calcium chloride test. To ensure your warranty remains effective,
keep your proof of pre-installation moisture test results. If subfloor exceeds maximum allowable moisture
levels,the subfloor must be allowed to dry. Subfloors with known moisture problems are not covered by
this warranty. This is a one-time repair and replacement warranty only.
(8) We warrant that the covered products meet our quality standards. You or your installer should carefully
inspect the products before installation for any milling, dimension or visual defects. Any uncut pieces that
appear to have defects should be returned to the original place of purchase; those pieces that do not
meet our specifications will be replaced. Since wood is a natural product,there will be natural variations
in color,tone and grain that are not covered by this warranty. The pre-installation warranty expires upon
installation.
(9) We warrant to you (the original purchaser) that the covered products, when properly installed according
to our installation instructions over radiant-heated subfloors that are engineered for the R-rating of the
wood flooring product,will not buckle as long as the finished flooring surface does not exceed 85° F
(29° C) during the life of the floor and the relative humidity levels are maintained between 35% and 55%.
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