Page 1
Walk Behind Lawn Mower
Owner/Operator Manual
Manuel Du Propriétaire/Utilisateur
Models
911170 – LM21 Classic
911192 – LM21 Classic
911193 – LM21S Classic
911194 – LM21SW Classic
Gasoline containing up to 10% ethan ol (E10) o r up to 10% MTBE (meth yl tertia ry butyl ether) is acceptabl e
for use in this machine.
The use of any gasoline exceeding 10% ethanol (E10) or 10% MTBE will void the product warranty.
Il est possible d’utiliser de l’essence contenant jusq u’à 10% d’éthanol (E10) ou 10% de MTBE (éther
méthyl-tertiobutylique) su r cette machine.
L’utilisation d’une ess ence contenant plus de 10% d’éthanol (E10) ou de 10% de MTBE annulent la
garantie.
ENGLISH
FRANÇAIS
04502200 2/12
Printed in USA
Page 2
TABLE OF CONTENTS
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Assembly . . . . . . . . . . . . . . . . . . . . . . . . 9
Controls and Features. . . . . . . . . . . . . 10
Operation . . . . . . . . . . . . . . . . . . . . . . . 11
Maintenance. . . . . . . . . . . . . . . . . . . . . 17
Service and Adjustments . . . . . . . . . . 20
INTRODUCTION
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 24
Trouble s hooting. . . . . . . . . . . . . . . . . . 25
Service Parts . . . . . . . . . . . . . . . . . . . . 26
Accessories . . . . . . . . . . . . . . . . . . . . . 26
Specifications . . . . . . . . . . . . . . . . . . . 27
Warranty. . . . . . . . . . . . . . . . . . . . . . . . 28
NON-ENGLISH MANUALS
Manuals in languages other than
English may be obtained from
your Dealer. Visit your dealer or
www.ariens.com fo r a li st of
languages available for your
equipment. Visit your dealer or
www.ariens.com fo r a li st of
languages available for your
equipment.
Manuals printed in languages other than
English are also available as a free download
on our website:
http://www.ariens.com
MANUALES EN IDIOMAS
DIFERENTES DEL INGLES
Puede obtener manuales en
idiomas diferentes del inglés en su
distribuidor. Visite a su distribuidor
o vaya a www.ariens.eu para
obtener una lista de idiomas
disponibles para su equipo.
Visite a su distribuidor o vaya a
www.ariens.com para obtener una
lista de idiomas disponibles para su equipo.
También puede imprimir manuales en
idiomas diferentes del inglés descargándolos
gratuitamente de nuestra página Web:
http://www.ariens.com
MANUELS NON ANGLAIS
Des manuels dans différentes
langues sont disponibles chez
votre revendeur. Rendez-vous
chez votre revendeur ou allez sur
le site ariens.com pour consulter la
liste des langues disponibles pour
votre équipement.
Rendez-vous chez votre revendeur
ou allez sur le site www.ariens.com pour
consulter la liste des langues disponibles
pour votre équipement.
Les manuels imprimés dans des langues
différentes de l’anglais sont également
disponibles en téléchargement gratuit sur
notre site Web :
http://www.ariens.com
THE MANUAL
Before using the unit, carefully and
completely read your manuals. The contents
will give you an understanding of safety
instructions and controls during normal
operation and maintenance.
All reference to left, right, front, or rear are
given from the operator’s position, facing the
direction of forward travel.
ENGINE MANUAL
The engine on this unit is covered by a
separate manual specific to the engine. This
manual is included in the literature package
that shipped with the unit. Refer to this
manual for engine service recommendations.
If the engine manual is not available, contact
the engine manufacturer for a replacement
manual.
SERVICE AND REPLACEMENT
PARTS
When ordering replacement parts or making
service inquiries, know the Model and Serial
numbers of your unit and engine.
Numbers are located on the product
registration form in the unit literature
package. They are also printed on a serial
number label, located on the frame of your
unit (Figure 1).
GB - 2
Page 3
• Record Unit Model and Serial numbers
Figure 1
OM1600
Unit Serial
Number Label
here:
• Record Engine Model & Serial numbers
here:
PRODUCT REGISTRATION
The Ariens dealer must register the product
at the time of purchase. Registering the
product will help the company process
warranty claims or contact you with the latest
service information. All claims meeting
requirements during the limited warranty
period will be honored, whether or not the
product registration card is returned. Keep a
proof of purchase if you do not register your
unit.
Customer Note: If the Dealer does not
register your product, please fill out, sign and
return the product registration card to Ariens
or go to www.ariens.com on the internet.
DEALER DELIVERY
Dealer should:
1. Check that all assembly and
adjustments have been properly
completed.
2. Fill out Original Purchaser Registration
Card and return the card to Ariens.
3. Explain Ariens Limited Warranty Policy.
4. Explain recommended lubrication and
maintenance. Advise customer on
adjustments. Remind customer to
change oil in 4 cycle engine crankcase
after first five (5) hours of operation.
5. Instruct customer on controls and
operation of unit. Discuss and
emphasize the Safety Rules. Give
customer Owner/Operator, Parts, and
Engine manuals. Advise customer to
thoroughly read and understand them.
DISCLAIMER
Ariens reserves the right to discontinue,
make changes to, and add improvements
upon its products at any time without public
notice or obligation.The descriptions and
specifications contained in this manual were
in effect at printing. Equipment described
within this manual may be optional. Some
illustrations may not apply to your unit.
UNAUTHORIZED REPLACEMENT
PARTS
Use only Ariens replacement parts.
Replacing any part on this vehicle with
anything other than an Ariens authorized
replacement part may adversely affect the
performance, durability, or safety of this unit
and may void the warranty. Ariens disclaims
liability for any claims or damages, whether
warranty, property damage, personal injury or
death arising out of the use of unauthorized
replacement parts. To locate your nearest
Ariens Dealer, go to www.Ariens.com on the
internet.
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Page 4
SAFETY
WARNING: This cutting machine
is capable of amputating hands
and feet and throwing objects.
Failure to observe the safety
instructions in the manuals and
on decals could result in serious
injury or death.
Slopes are a major factor related
to slip and fall accidents.
Operation on all slopes requires
extra caution.
Tragic accidents can occur if the
operator is not alert to the
presence of children. Never
assume that children will remain
where you last saw them.
Gasoline is extremely flammable
and the vapors are explosive,
handle with care.
Stop unit and engine, remove key
(if equipped) and allow moving
parts to stop before leaving
operator’s position.
SAFETY ALERTS
Look for these symbols to point
out important safety precautions.
They mean:
Attention!
Personal Safety Is
Involved!
Become Alert!
Obey The Message!
The safety alert symbols above and signal
words below are used on decals and in this
manual.
Read and understand all safety messages.
CAUTION: POTENTIALLY
HAZARDOUS SITUATION! If not
avoided, MAY RESUL T in minor or
moderate injury. It may also be
used to alert against unsafe
practices.
NOTATIONS
NOTE: General reference information for
proper operation and maintenance practices.
IMPORTANT: Specific procedures or
information required to prevent damage to
unit or attachment.
PRACTICES AND LAWS
Practice usual and customary safe working
precautions, for the benefit of yourself and
others. Understand and follow all safety
messages. Be alert to unsafe conditions and
the possibility of minor, moderate, or serious
injury or death. Learn applicable rules and
laws in your area.
REQUIRED OPERATOR
TRAINING
Original purchaser of this unit was instructed
by the seller on safe and proper operation. If
anyone other than the original purchaser will
use the unit, ALWAYS provide this manual
and any needed safety training before
operation.
DANGER: IMMINENTLY
HAZARDOUS SITUATION! If not
avoided, WILL RESULT in death or
serious injury.
WARNING: POTENTIALLY
HAZARDOUS SITUATION! If not
avoided, COULD RESULT in
death or serious injury.
GB - 4
Page 5
SAFETY DECALS AND
1
2
3
OM3181
Figure 2
OL1801
OL4370
OL0910
OL4540
OL3030
LOCATIONS
ALWAYS replace missing or damaged safety
decals. Refer to Figure 2 for safety decal
locations.
1. DANGER!
TO AVOID SERIOUS INJURY OR DEATH
Read the operator’s manual.
Keep children and others away
from unit while operating.
• Go across slopes, not up and down.
• Look down and behind before and
while moving backward.
• Do not park on a slope unless
chocked or blocked.
• Do not allow operation of machine by
untrained personnel.
2. DANGER!
KEEP HANDS AND FEET AWAY
Do not operate mower unless guards are in
operating position or bagger is attached.
3. CAUTION!
• Bag is subject to wear and
deterioration.
• Check bag frequently, replace when
necessary.
• Use original bag to comply with safety
specifications.
EMISSION CONTROL SYSTEM
This equipment and/or its engine may include
exhaust and evaporative emissions control
system components required to meet U.S.
Environmental Protection Agency (EPA)
and/or California Air Resources Board
(CARB) regulations. Tampering with
emission controls and components by
unauthorized personnel may result in severe
fines or penalties. Emission controls and
components can only be adjusted by an
Ariens Company dealer or an authorized
engine manufacturer's service center.
Contact your Ariens Company Equipment
Retailer concerning emission controls and
component questions.
SAFETY RULES
If unit is to be used by someone other than
Never direct discharge toward
other people. Thrown objects can
cause injury.
Do not operate mower unless
guards are in operating position
or entire bagger is attached.
Keep safety devices (guards,
shields, switches, etc.) in place
and working.
original purchaser; loaned, rented or sold,
ALWAYS provide this manual and any
needed safety training before operation.
Learn applicable rules and laws in your area,
including those that may restrict the age of
the operator.
Read, understand and follow all safety
practices in Owner/Operator Manual before
beginning assembly. Failure to follow
instructions could result in personal injury
and/or damage to unit.
If the operator or the mechanic cannot read
the manual, it is the owner’s responsibility to
explain it to them. Only the user can prevent
and is responsible for accidents or injuries
occurring to themselves, other people or
property.
GB - 5
Page 6
ALWAYS remove key (if equipped) and
disconnect wire from spark plug before
assembly. Unintentional engine start up can
cause death or serious injury.
Complete a walk around inspection of unit
and work area to understand:
• work area
• your unit
• all safety decals.
Clear work area of stones, sticks, wire and
foreign objects which might be picked up and
thrown. Tall grass can hide obstacles.
Know the work area. Stay alert for holes,
rocks, rough terrain and hidden hazards.
Keep away from drop-offs, ditches, or
embankments that could cause operator to
lose footing or control of unit.
ALWA YS be aware of traffic when operating
along streets or curbs.
Keep work area clear of all persons, children
and pets.
Keep children out of the work area and under
the watchful care of a responsible adult.
ALWA YS operate unit when there is good
visibility and light.
DO NOT mow wet grass.
ALWA YS be sure of your footing. Keep a firm
hold on handlebar. Walk, NEVER run.
Engine/blade control feature on mower stops
engine and blade within 3 seconds whenever
operator releases handlebar. Check this
feature frequently. If feature fails to operate,
disconnect spark plug wire and adjust or have
it repaired before using unit.
Only trained adults may operate or service
unit. Training includes actual operation. The
owner is responsible for training users.
NEVER operate after or during the use of
medication, drugs or alcohol. Unit requires
complete and unimpaired attention.
NEVER allow children to use or service
mower.
ALWAYS keep hands and feet away from
rotating parts. Rotating parts can cut off body
parts.
ALWA YS keep hands away fr om pinch points.
Fumes from engine exhaust can cause death
or serious injury. DO NOT run engine in an
enclosed area.
ALWAYS protect eyes, face, and body with
adequate safety gear and protective clothes.
Wear sturdy footwear, gloves, a hard hat and
safety goggles or safety glasses with side
shields while operating mower.
Wear appropriate hearing protection.
NEVER operate mower barefoot or when
wearing open sandals or canvas shoes.
NEVER wear loose clothes, long hair or
jewelry that may get caught in rotating parts.
ALWAYS stand clear of discharge when
operating unit.
NEVER direct discharge toward bystanders.
Operator is responsible for bystander safety.
DO NOT touch hot parts. Allow parts to cool.
Keep safety devices or guards in place and
functioning properly. NEVER modify or
remove safety devices.
Read, understand, and follow all instructions
in the manual and on the machine before
starting. Understand:
• How to operate all controls
• The functions of all controls
• How to STOP in an emergency.
DO NOT attempt to start your engine until
you know what the controls do and how they
work.
DO NOT tilt mower when starting it.
Keep feet away when starting engine.
DO NOT start the engine or operate mower
without side discharge cover or side
discharge deflector installed.
Never leave a running unit unattended.
Take all possible precautions when leaving
unit unattended.
ALWAYS shut off engine, remove key
(electric start models) and disconnect spark
plug wire to prevent accidental starting or
unauthorized use.
Stop engine if anyone enters the work area.
NEVER attempt to make any adjustments to
unit while engine is running (except where
specifically recommended). Stop engine,
remove key (electric start models) and wait
for all moving parts to stop before servicing.
DO NOT make cutting height wheel
adjustments while the engine is running.
If you strike an object, or if equipment
vibrates abnormally, stop engine at once, wait
for moving parts to stop and disconnect wire
from spark plug. Repair any damage before
restarting unit.
Keep rear door closed when engine is
running unless the grass bag is in place.
Stop engine before removing and emptying
grass bag.
When mulching or bagging, ALWAYS install
discharge cover.
When side discharging, ALWAYS install side
discharge deflector.
GB - 6
Page 7
ALWAYS shut off engine, allow blade to stop
and disconnect spark plug wire before
clearing clogs or cleaning unit.
Check grass bag for wear, damage, and/or
deterioration. Replace only with Ariens
original equipment replacement parts for
safety.
To reduce fire hazard and overheating, keep
equipment free of grass, leaves, debris or
excessive lubricants.
Use extra care when approaching blind
corners, shrubs, trees, or other objects which
may obscure vision.
DO NOT mow at too fast a rate. DO NOT
change engine governor setting or overspeed the engine.
Do not operate mower on gravel or loose
material such as sand. Stop mower when
crossing drives, walks, or roads to prevent
damage or injury from thrown objects.
DO NOT pull mower backwards unless
absolutely necessary. Look down and back,
especially for small children, before and while
moving backwards.
On self-propelled models, releasing wheel
drive control must stop mower’s forward
movement. If this feature fails to operate,
disconnect spark plug wire and repair before
using unit.
On self-propelled models, wheel drive must
be disengaged when starting engine.
DO NOT operate on steep slopes.
NEVER leave unit unattended on a slope.
Chock wheels if parking on a slope.
Mow across the face of slopes, never up and
down. Be especially cautious when changing
direction on slopes.
This product is equipped with an internal
combustion engine. DO NOT use on or near
any unimproved, forest or brush covered land
unless the exhaust system is equipped with a
spark arrestor meeting applicable local, state
or federal laws. A spark arrestor, if used,
must be maintained in effective working order
by the operator. See your Ariens Dealer or
engine manufacturer’s service center.
Emission Control System
Certification Label
NOTE: Tampering with emission controls and
components by unauthorized personnel may
result in severe fines or penalties. Emission
controls and components can only be
adjusted by EPA and/or CARB authorized
service centers. Contact your Ariens
Equipment Retailer concerning emission
controls and component questions.
Fuel is highly flammable and its vapors can
explode. ONLY use approved fuel containers.
•NO Smoking!
•NO Sparks!
•NO Flames!
• Allow engine to cool before filling fuel
tank.
Never fill containers inside a vehicle or on a
truck or trailer bed with a plastic liner. Always
place containers on the ground away from
your vehicle before filling.
When practical, remove gas-powered
equipment from the truck or trailer and refuel
it on the ground. If this is not possible, then
refuel such equipment on a trailer with a
portable container, rather than from a
gasoline dispenser nozzle.
Keep the nozzle in contact with the rim of the
fuel tank or container opening at all times until
fueling is complete. Do not use a nozzle lockopen device.
Check fuel supply before starting engine.
DO NOT fill gasoline tank indoors, when
engine is running, or while engine is hot.
Allow engine to cool several minutes before
removing fuel cap.
DO NOT overfill. Allow about 1/4" (6 mm) of
tank space for fuel expansion.
Replace gasoline tank cap securely and
clean any spilled fuel before starting engine.
If fuel is spilled on clothing, change clothing
immediately.
NEVER store fuel inside where there is an
open flame, such as a water heater.
ALWAYS drain fuel outdoors away from
ignition sources.
ALWAYS shut off engine, and remove key,
and close fuel shutoff valve when transporting
unit on a truck or trailer.
Avoid Electric Shock. DO NOT disconnect
wire from spark plug while engine is running.
Do NOT put battery in fire or mutilate.
Explosive Gases!
NO flames, NO sparks, NO smoking, near
battery.
Poisonous battery fluid contains sulfuric acid.
Contact with skin, eyes or clothing can cause
severe chemical burns.
ALWAYS wear safety glasses and protective
gear near battery.
ALWAYS keep batteries out of reach of
children.
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Page 8
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive
harm. Wash hands after handling.
Charge batteries in an open, well-ventilated
area, away from spark and flames. Unplug
charger before connecting or disconnecting
battery. Wear protective clothing and use
insulated tools.
Accidental engine start up can cause death or
serious injury. Except where specifically
recommended, ALWAYS stop engine,
remove key (electric start models), wait for
moving parts to stop, allow parts to cool and
disconnect spark plug wire before inspecting,
servicing, adjusting or repairing unit.
Keep mower free of grass, leaves, or other
debris build-up.
Keep equipment in good condition.
Maintain or replace safety and instruction
labels, as necessary.
Follow engine manufacturer’s safety
instruction when servicing engine.
Check all hardware at regular intervals,
especially blade attachment bolts. Keep all
hardware properly tightened.
An extension spring, when extended, stores
energy and can be dangerous. Always use
tools specifically designed for installing or
removing an extension spring. Always
compress or extend springs slowly.
Before tipping unit, remove fuel and battery (if
equipped).
Use extra care when loading or unloading
unit onto trailer or truck.
Ensure all wheel blocks, jack stands and tie
downs will support unit during maintenance.
Replace worn-out mufflers immediately.
Continued use could result in fire or
explosion.
Sharp edges can cut or amputate fingers or a
hand. Wrap blade or wear sturdy gloves to
service.
Only replace blades. NEVER straighten or
weld blades.
Use only replacement parts designed for your
unit. See your Ariens Dealer.
Allow engine to cool before storing in any
enclosure.
ALW AYS clean unit before extended storage.
See engine manual for proper storage.
DO NOT store unit inside a building with fuel
in the fuel tank where any ignition sources
are present.
Use only accessories which have been
approved by Ariens and are properly
installed.
Use only accessories or attachments that are
designed for your unit and that can be used
safely on your terrain.
Check attachments frequently and replace
worn or damaged components with
manufacturer’s recommended parts.
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Page 9
CAUTION: AVOID INJURY. Read
Figure 3
1. Mower Unit
2. Side Discharge Cover
3. Side Discharge Deflector
4. Literature Pac k
5. Mulch Plug
6. G rass Bag
1
2
3
4
5
6
OM3190
and understand the entire Safety
section before proceeding.
CARTON CONTENTS
ASSEMBLY
ASSEMBLY
1. Unfold and adjust handlebar. See
HANDLEBAR HEIGHT on page 20.
NOTE: DO NOT bend the speed control rod
(if equipped) when unfolding the handlebars.
2. Fill engine crankcase with oil. See
engine manual.
3. Set-up mower for bagging, side
discharge or mulching. See MOWER
SET-UP on page 14.
4. Fill fuel tank. See FILLING THE FU EL
TANK on page 14.
5. Connect spark plug wire.
6. Check the engine/blade control feature.
Try starting the engine without the
engine/blade control held against the
handlebar. Engine must not start. If
engine starts, stop engine and bring the
unit to your dealer for adjustment or
repair.
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Page 10
CONTROLS AND FEATURES
Figure 4
1
7
15
16
1
2
4
3
5
6
7
13
9
8
14
10
11
18
19
3
6
10
13
9
11
12
11
14
11
17
18
12
5
OM3195
2
7
19
8
17
1. Engine/Blade Control
2. Wheel Drive Control (911193, 194)
3. Adjustable and Folding Handlebars
4. Swivel Wheel Lock (911194)
5. Gra ss Bag
6. Rear Door
7. Fuel Tank and Cap
8. Height Adjustment Pins (911194)
9. Muffler and Muffler Guard
10. Oil Fill/Dipstick
11. Cutting Height Levers (2 Rear Wheel
Adjusters, 2 Front Wheel Adjusters)
12. Primer Bulb (911192, 193, 194)
13. Air Filter
14. Side Discharge Cover
15. Side Discharge Deflector
16. Mulchmaster™ Plug
17. Handlebar Adjustment Holes
18. Recoil Starter Handle
19. Speed Control Rod (911193, 194)
GB - 10
Page 11
OPERATION
STOP
START and RUN
CONTROLS AND FEATURES
See Figure 4 for locations.
WARNING: Improper operation
can lead to injury. Learn what the
controls do and how they work.
Thoroughly read and understand
entire Operator Manual.
CAUTION: AVOID INJURY. Read
and understand the entire Safety
section before proceeding.
Engine/Blade Control
CAUTION: Check function of
Engine/Blade Control regularly.
Improper function of control could
cause injury.
The engine/blade control must be held
against the handlebar to start the engine and
blade.
Engine/blade control feature on mower stops
engine and blade within 3 seconds whenever
operator releases handlebar. Check this
feature frequently. If feature fails to operate,
disconnect spark plug wire and adjust or have
it repaired before using unit.
Handlebar
Adjust handlebar to a safe and comfortable
height. See HANDLEBAR HEIGHT on
page 20.
Recoil Starter Handle
When pulled, handle will turn engine over.
CUTTING HEIGHT ADJUSTMENT
DANGER: Avoid injury from
rotating blade.
ALWAYS shut off engine before
adjusting cutting height.
CAUTION: On self-propelled
models, both rear wheels must be
set at same height or traction
drive may not work properly.
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Page 12
Standard Models
High
HighLow
Figure 5
1. Cutting Height Lever
1
1
OM0165
Front
Rear
Low
Figure 6
1. Cutting Height Lever
2. Height Adjuster Pin
3. Key Ring
1
2
3
Rear
Front
High
Low
OM1270
T o change cutting height, move cutting height
levers one notch at a time on each wheel to
set desired height (Figure 5).
NOTE: Each wheel on mower must be set at
the same height for a level cut.
Swivel Wheel Models
(911194)
To change front wheel cutting height, insert
height adjuster pin into the holes that match
the desired cutting height and fasten with key
ring (Figure 6).
To change rear wheel cutting height, move
cutting height levers one notch at a time to
set the desired cutting height.
OPTIONAL CONTROLS
Primer Bulb (911192, 193, 194)
Push the primer bulb in to add fuel for easier
engine start.
GB - 12
Page 13
Speed Control (self-propelled
Figure 7
Fast – Push rod all
the way forward.
Slow – Pull rod all the
way rearward.
STOP
GO
OM1240
models)
Speed control rod changes the mower’s
forward travel speeds.
Wheel Drive Control (self-propelled
models)
CAUTION: Unit will move forward
at engine start if wheel drive
control is engaged. ALWAYS
release wheel drive control before
starting unit.
NOTE: Engine must be running for wheel
drive to propel unit.
To drive forward:
Slowly squeeze and hold wheel drive control
against handlebar.
To stop:
Release wheel drive control.
Swivel Wheel Lock (911194)
Start mowing slowly and use speed control
rod to gradually increase speed to a safe,
comfortable walking pace.
Speed control rod should hold the desired
speed. If not, adjust speed control bell crank.
(See SPEED CONTROL BELL CRANK on
page 23.)
CAUTION: Avoid loss of control.
Lock swivel wheels when mowing
on a slope or hill. Do not mow on
steep slopes.
To hold wheel straight:
1. Push swivel wheel lock forward.
2. Push unit forward until wheel locks in
place.
To allow wheel to swivel:
1. Pull swivel wheel lock back.
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Page 14
FILLING THE FUEL TANK
Lock - Wheel Held
Straight
Unlock - Wheel
Swivels
OM1700
GASOLINE
IMPORTANT: ALWAYS use gasoline that
meets the following guidelines:
• Clean, fresh gasoline.
• A minimum of 87 octane/87 AKI (91
RON). High altitude use may require a
different octane. Consult your engine
manual.
• Gasoline with up to 10% ethanol
(gasohol) or up to 15% MTBE (methyl
tertiary butyl ether) is acceptable.
• Use of any gasoline other than those
approved above may void the engine
warranty. If the pumps are not marked
for the content of alcohol or ethers,
check ethanol and MTBE levels with
the fuel supplier.
• Do not modify the fuel system to use
different fuels.
• Never mix oil and gasoline.
NOTE: All gasoline is not the same. If the
engine experiences starting or performance
problems after using a new gasoline, switch
to a different fuel provider or fuel brand.
IMPORTANT: Excessively oxygenated or
reformulated fuels (fuels blended with
alcohols or ethers) can damage the fuel
system or cause performance problems. If
any undesirable operating problems occur,
use a gasoline with a lower percentage of
alcohol or ether.
Fuel Stabilizer
Gasoline left in the fuel system for extended
periods without a stabilizer will deteriorate,
resulting in gum deposits in the system.
These deposits can damage the carburetor
and the fuel hoses, filter and tank. Prevent
deposits from forming in the fuel system
during storage by adding a quality fuel
stabilizer to the fuel. Follow the
recommended mix ratio found on the fuel
stabilizer container.
To add fuel to fuel tank:
1. Put unit in open or well-ventilated area.
2. Stop engine and allow to cool.
3. Clean fuel cap and surrounding area.
4. Remove cap.
IMPORTANT: See engine manual for correct
type and grade of fuel.
5. Fill fuel tank. (see SPECIFICATIONS on
page 27page 27 for tank capacity.) Do
not overfill.
6. Replace fuel cap and tighten.
7. ALWAYS clean any spilled fuel.
MOWER SET-UP
CAUTION: DO NOT operate
mower unless either side
discharge cover or side discharge
deflector is installed. Thrown
objects may cause damage or
injury. Never operate unit with
rear door open unless grass bag
is in place.
CAUTION: If clog or obstruction
prevents grass flow, release
engine/blade control and
disconnect spark plug wire before
attempting to clear away any
clogs.
GB - 14
Page 15
To Bag
Figure 8
Side Discharge Cover
Figure 9
Side Discharge Deflector
Figure 10
Mulchmaster Plug
CAUTION: Check grass bag
frequently for wear or
deterioration. Replace worn or
damaged bag with Ariens original
equipment replacement bag only.
1. Shut off unit.
2. Install side discharge cover.
3. Lift rear door.
4. Hook grass bag frame on mounting
flange.
5. Lower rear door.
If necessary, lift rear of grass bag frame to
lock in position.
There should be no openings between bag
and mounting surface after installing bag. If
necessary, clear debris from bag mounting
surface.
Grass Bag Removal
1. Shut off unit.
2. Lift rear door.
3. Use handle to lift bag off mounting
flange.
4. Close rear door.
NOTE: Empty grass bag and clean mower
pan after each use. DO NOT allow grass
clumps or a grass coating to collect inside of
grass bag or mower pan. Remove grass bag
from mower, wash bag with hose and allow to
dry.
To Side Discharge
1. Shut off unit.
2. Remove grass bag.
3. Install Mulchmaster plug (see below).
4. Remove side discharge cover and keep
hardware.
5. Attach side discharge deflector to studs
on mower. Make sure deflector covers
discharge opening.
6. Secure with cover hardware from step 4.
To Mulch
1. Shut off unit.
2. Remove grass bag and install side
discharge cover.
3. Open rear door and insert Mulchmaster
plug with the beveled face to the left.
4. Close rear door.
NOTE: Rear door must close flush.
NOTE: For maximum mulching performance,
install the Mulchmaster Mulching Kit. See
Accessories.
GB - 15
Page 16
EMERGENCY STOPPING
To stop the mower in an emergency:
1. Release the engine/blade control.
2. Release the wheel drive control (selfpropelled models).
3. Allow all moving parts to stop before
leaving operator’s position.
STARTING AND SHUT OFF
WARNING: Improper operation
can lead to injury. Learn what the
controls do and how they work.
Thoroughly read and understand
entire Operator Manual.
See Figure 4 for all Controls and Features.
NOTE: Start engine on a level surface that is
free of debris.
Manual Start
1. Check each item under Before Each
Use in the MAINTENANCE SCHEDULE
on page 17.
2. For engines with a primer, push primer
bulb 2 or 3 times for a cold engine.
NOTE: It is unnecessary to prime or choke a
warm engine.
3. For engines with a throttle, place throttle
control in the choke position. Once the
engine has started, place throttle in the
high speed detent.
4. With engine/blade control held against
the handlebar, grasp starter handle and
pull rope slowly until it pulls harder. This
is the compression stroke. Let rope
rewind slowly.
5. Pull rope with rapid continuous full arm
stroke to start engine. Allow rope to
rewind slowly.
IMPORTANT: DO NOT let starter handle
snap against bracket.
6. Repeat steps 4 and 5 until engine starts.
(If engine does not start, see
TROUBLESHOOTING on page 25.)
Shut Off
1. Release wheel drive control and allow
unit to stop completely (self-propelled
models).
2. Release engine/blade control.
Mowing Tips
Cut grass when it is dry.
Keep mower blades sharp.
Do not set cutting height too low. For tall
grass, mow twice.
Do not mow too fast.
Mow with engine at full throttle. Discharge
clippings into areas already cut.
Vary cutting pattern with each mowing.
NOTE: To prevent dirt and grass from
collecting on mower pan, avoid operating
over bare ground with only patches of grass.
Mulching Tips
For best mulching performance, cut no more
than 1 inch (2.54 cm) of grass per cutting.
GB - 16
Page 17
MAINTENANCE
CAUTION: AVOID INJURY. Read
and understand the entire Safety
section before proceeding.
Ariens Dealers will provide any service, parts
or adjustments which may be required to
keep your unit operating at peak efficiency.
Should engine require service, contact an
Ariens Dealer or an authorized engine
manufacturer's service center.
MAINTENANCE SCHEDULE
NOTE: Some working conditions (heavy
loads, high ambient temperatures, dusty
conditions, or airborne debris) may require
more frequent service.
See engine manual for further maintenance
and troubleshooting information.
MAINTENANCE
SCHEDULE
Service
Performed
Check
Engine/Blade
Control
Check Wheel
Drive Control
Check Grass
Bag
Clean Unit •
Check Engine
Oil
Check Mower
Blade
Check Drive
Belt
Check
Fasteners
Check Air
Cleaner
Change
Engine Oil
Change
Engine Oil
Filter
General
Lubrication
Check Spark
Plug
Check Engine
Cooling
Check Muffler •
After first 5 Hours of operation.
Before
Each
Use
25
hrs50hrs
•
•
•
•
•
•
•
••
•
•
••
100
•
*
hrs
•
•
CHECK ENGINE/BLADE
CONTROL
The engine and blade must stop within
3 seconds after releasing the control. If the
engine and blade continue to run, adjust or
repair control immediately.
GB - 17
Page 18
CHECK WHEEL DRIVE CONTROL
Figure 11
1. Square Corner
2. Cutting Edge
3. Air Lift
4. Air Lift Erosion
Sharpen to This Pattern
DO NOT Sharpen to This Pattern
DISCARD If More Than
1/2 in. (1.27 cm)
2
1
3
2
3
4
OT0792
(Self-Propelled Models)
The unit must stop quickly and completely
when the control is released. Adjust or repair
if necessary. See WHEEL DRIVE CONTROL
ADJUSTMENT on page 22.
CHECK GRASS BAG
Check grass bag frequently for wear or
deterioration. Replace worn or damaged bag
with an Ariens original equipment
replacement bag only.
CLEAN UNIT
Before each use clean unit, muffler and
engine surfaces of debris, oil or fuel spills to
ensure proper cooling and prevent fires.
CHECK ENGINE OIL
IMPORTANT: Maintain proper oil level at all
times or engine damage will result.
Check the level of the engine crankcase oil
before each use.
Make sure engine is level when checking oil.
See engine manual for instructions.
CHECK MOWER BLADE
See Figure 11.
Check blade mounting: blade must be secure
and bolt torqued to 37.5 – 50 lbf-ft (51 –
68 N•m) (bolt should fully compress lock
washer).Check blade for nicks and dull
cutting edges. Sharpen if necessary.
Check blade for rounded or broken ends,
thinned metal or other damage. Replace if
necessary.
NOTE: Blades should be sharpened and
balanced professionally. Contact your Ariens
Dealer.
To remov e blade:
1. Stop engine, wait for all moving parts to
stop, and disconnect spark plug wire.
2. Block blade to prevent rotation.
3. Remove bolt, lock washer, flat washer
and blade from shaft.
To install blade:
1. Replace blade, flat washer, lock washer
and bolt on shaft.
2. Torque bolt to 37.5 – 50lbf-ft (51 –
68 N•m) (bolt should fully compress lock
washer).
3. Connect spark plug wire.
Sharpen the Mower Blades
CAUTION: DO NOT sharpen
mower blades while on unit. An
imbalanced mower blade will
cause excessive vibration and
eventual damage to unit. Check
mower blade balance before
reinstalling blades.
NEVER weld or straighten bent
blades.
1. Remove mower blade from unit.
Discard mower blade if:
• More than 1/2 in. (1.27 cm) of metal is
removed.Air lifts become eroded.
• Blade is bent or broken.
2. Sharpen mower blade by removing an
equal amount of material from each end
of mower blade. DO NOT change angle
of cutting edge or round the corner of the
mower blade.
GB - 18
Page 19
3. Check mowe r blade balance.
Figure 12
OA0013
Bolt
Blade
Lube Fitting
Figure 13
OM1282
Slide mower blade on an unthreaded
bolt. A balanced blade should remain in
a horizontal position. If either end of
mower blade moves downward, sharpen
the heavy end until blade is balanced
(Figure 12).
4. Install mower blade on unit.
5. Tighten the bolts to a torque of 37.5 50 lbf-ft (51-68 N•m).
T
CHECK DRIVE BELT
(Self-Propelled Models)
Check drive belt and replace if worn or
damaged. See DRIVE BELT
REPLACEMENT on page 20.
CHECK FASTENERS
Check all fasteners for proper tightness. Pay
special attention to blade hardware and all
guards, shields and safety devices.
CHECK AIR CLEANER
See engine manual for specific information.
CHANGE ENGINE OIL
IMPORTANT: Change engine crankcase oil
after first five (5) hours of operation. Then
change oil after every 25 hours of operation.
Refer to engine manual for instructions and
proper oil type.
IMPORTANT: Proper oil level must be
maintained at all times or engine damage will
result. DO NOT overfill. Be sure engine is
level when adding oil.
GENERAL LUBRICATION
Swivel Wheels (911194)
See Figure 13.
Use Mix Hi-T emp Grease or equivalent on the
lube fittings. Order P/N: 00036800 - 3 pack of
3 oz. cartridges.
CHECK SPARK PLUG
Spark plug should be replaced every 100
hours of operation or each year.
NOTE: Loose spark plug wire terminals can
cause sparking. Replace terminal if
damaged.
CHECK ENGINE COOLING
WARNING: HOT SURFACES can
cause death or serious injury. DO
NOT TOUCH parts which are hot
from operation. ALWAYS allow
parts to cool.
To prevent overheating, air must circulate
freely around the cooling fins, cylinder head
and block.
Every 100 hours of operation or yearly (more
often if conditions require) remove blower
housing and clean cooling fins. See engine
manual for instructions.
CHECK MUFFLER
Check muffler for debris, cracks, wear, or
other damage.
CAUTION: Replace worn-out
mufflers immediately. Continued
use could result in fire or explosion.
GB - 19
Page 20
SERVICE AND ADJUSTMENTS
Figure 14
Pin
Hole
OM1800
Figure 15
1. Blade
2. Idler
3. Drive
Sheave
4. Drive Belt
5. Engine
Pulley
6. Bolt , Lock
Washer &
Flat Washer
5
6
1
2
3
4
CAUTION: AVOID INJURY. Read
and understand the entire Safety
section before proceeding.
SERVICE POSITION
Put unit into service position for easy access
to underneath the deck.
CAUTION: Av oid fuel spills. Follow
steps below to help prevent fuel
spills. If fuel leaks into air cleaner,
replace air cleaner. AL WAYS clean
up any spilled fuel.
1. Place unit on a flat, level surface.
2. Disconnect spark plug wire.
3. Remove fuel cap, place a piece of
plastic bag over the opening and tighten
cap securely.
4. Tip unit onto right side. Make sure unit i s
secure and will not tip over.
IMPORTANT: Remove plastic from fuel cap
after unit is upright and service is complete.
HANDLEBAR HEIGHT
To adjust (Figure 14):
1. Place a hole at the bottom of the braces
over the pins on the bracket.
NOTE: To fold handlebars flat for storage,
pull the speed control rod (if equipped) all the
way back, disconnect braces from support
bracket, and fold handlebar forward. Do not
bend speed control rod.
DRIVE BELT REPLACEMENT
(Self-Propelled Models)
To remove drive belt:
1. Disconnect spark plug wire.
2. Set the right rear wheel to its lowest
cutting height, and the left rear wheel to
the third cutting height. This position
provides clearance between friction disc
and drive sheave.
3. Remove belt from the idler, then the
drive sheave, and finally, the engine
pulley (Figure 15).
4. Pull belt through opening under mower
pan and over blade.
5. Make sure the idler pulley turns and the
idler arm moves freely.
6. Reinstall drive belt in reverse order.
IMPORTANT: Be sure the belt seats in
sheave and pulley grooves with the idler
touching the back (flat) side of belt.
7. Adjust rear wheels to the same cutting
height.
GB - 20
Page 21
ENGINE/BLADE CONTROL
OM1010
OM1040
No slack
OM1061
OM1020
OM1030
OM1051
Kawasaki Engines: 1.125 – 1.375"
(2.8 – 3.5 cm)
ADJUSTMENT
To adjust engine/blade control:
1. Loosen cable nuts away from bracket.
2. Squeeze z-bend bracket at engine end
of cable toward front of unit and hold in
place.
(911192, 193, 194)
4. Tighten lower
cable nut to
3 mm below
bracket.
Release z-bend
bracket.
5. Tighten upper
cable nut until
bracket is secure
between cable
nuts.
6. Engage engine/blade control. Measure
distance between middle of z-bend and
cable bracket. Measurement should be
as shown below.
3. Pull cable down from bracket until there
is no slack in cable.
7. If correct measurement cannot be set,
contact your local dealer.
GB - 21
Page 22
WHEEL DRIVE CONTROL
Figure 16
Approx. .030"
(0.7mm)
Friction Disc
Aluminum Drive
Plate
Figure 17
T o increase the gap,
loosen the lower
cable nut.
Then tighten the upper
cable nut against the
bracket.
ADJUSTMENT
(Self-Propelled Models)
See Figure 16.
NOTE: When the wheel drive control is
disengaged, the gap between the friction disc
and the aluminum drive plate should be
approximately .030" (.7mm). See Figure 16.
Check the adjustment with the engine off and
with the engine on:
1. With the engine off and the wheel drive
control disengaged, push the mower
forward in both fast and slow speed
settings.
If the mower pushes freely, the gap
between the friction disc and aluminum
drive plate is sufficient. If the mower is
difficult to push or the rear wheels drag,
increase the gap between the friction
disc and aluminum drive plate.
2. With the engine on, the mower should
start moving as soon as the wheel drive
control begins to pull on the cable.
If the wheel drive control requires a long
travel before the mower begins to pull,
decrease the gap between the friction
disc and aluminum drive plate.
To increase the gap between the friction disc
and the aluminum drive plate:
1. Loosen the lower cable nut on the wheel
drive control cable, and then tighten the
upper cable nut against the adjuster
bracket. See Figure 17.
T o decrease the gap between the friction disc
and the aluminum drive plate:
1. Loosen the upper cable nut on the wheel
drive control cable, and then tighten the
lower cable nut against the adjuster
bracket. See Figure 18.
GB - 22
Page 23
SPEED CONTROL BELL CRANK
Figure 18
To decrease the gap,
loosen the upper cable
nut.
Then tighten the lower
cable nut against the
bracket.
1. Lock Nut
2. Helical Spring
Lock Washers
3. Speed Control
Bell Crank
4. Swivel
5. Hair Pin
6. Speed Control
Rod
Figure 19
OM1670
1
5
2
3
4
6
(Self-Propelled Models)
The speed control bell crank holds the speed
control rod in position after a speed has been
set. The spring washers may become loose
with normal wear. If the speed control rod
does not stay firmly in position, adjust the
speed control bell crank. See Figure 19.
To adjust:
1. Remove cover, fully compress the
helical spring lock washers with lock nut
and then back lock nut off, one quarter
turn.
2. If the speed control rod is still too loose,
tighten lock nut by small increments until
it holds its position. Tightening the lock
nut too much will not allow the speed
control rod to move at all.
3. Align notch in left hand side of cover with
bolt and secure with knob.
2. Check the adjustment and readjust as
needed.
NOTE: If the gap between the friction disc
and aluminum drive plate cannot be adjusted
to this tolerance, take the unit to an
authorized service dealer for repairs.
GB - 23
Page 24
STORAGE
CAUTION: AVOID INJURY. Read
and understand the entire Safety
section before proceeding.
IMPORTANT: NEVER spray unit with highpressure water or store unit outdoors. Store
mower in a cool, dry, protected location.
Cleaning
Clean unit thoroughly with mild soap and low
pressure water. Brush off dirt and debris from
all surfaces. Touch up all scratched surfaces
to prevent rust. Matching touch-up paint is
available from your Ariens Dealer. Do not use
abrasives, solvents, or harsh cleaners.
Inspection
Inspect mower and repair or replace worn or
damaged parts to avoid delays when
beginning use again.
Regularly check all hardware and keep
fasteners tight. Know unit is in safe working
condition.
Grass Bag
Wash out grass bag and allow to dry before
storage. Grass bag may be stored in position
on mower.
Engine
When storing unit for extended periods of
time, remove all fuel from tank and carburetor
(run dry). Refer to engine manual.
Fuel System
Gasoline left in the fuel system for extended
periods without a stabilizer will deteriorate,
resulting in gum deposits in the system.
These deposits can damage the carburetor
and the fuel hoses, filter and tank. Prevent
deposits from forming in the fuel system
during storage by adding a quality fuel
stabilizer to the fuel. Follow the
recommended mix ratio found on the fuel
stabilizer container.
To treat the fuel system for storage:
1. Add fuel stabilizer according to
manufacturer’s instructions.
2. Run engine for at least 10 minutes after
adding stabilizer to allow it to reach the
carburetor.
NEVER store the engine with fuel in the fuel
tank inside of a building with potential
sources of ignition.
GB - 24
Page 25
TROUBLESHOOTING
PROBLEM PROBABLE CAUSE CORRECTION
Engine will not
start
Engine is
difficult to
restart
Cut is poor
Grass does
not disperse
evenly
Mower does
not bag
clippings
Wheel drive
does not
engage (SelfPropelled
models)
1. Fuel tank empty or low.
2. Spark plug wire loose or off.
3. Engine/Blade control cable
detached, broken, or not
adjusted properly.
1. Mower clogged with grass. 1. Clear clippings from under
1. Worn blade.
2. Too much grass is being
removed per cutting.
3. Grass is too wet.
4. Mowing speed is too fast.
1. Too much grass is being
removed per cutting.
2. Grass is too wet.
3. Mowing speed is too fast.
1. Grass bag is overfilled.
2. Mulching plug is installed.
1. Wheel drive control not
engaged.
2. Drive belt out of position.
3. Drive belt worn or damaged.
1. Check fuel level. Fill tank if
necessary.
2. Check connection.
3. Check cable. Adjust, repair
or replace as necessary.
mower. (Allow the mower to
clear clippings before
shutting off engine.)
1. Check blade (see CHECK
MOWER BLADE on
page 18).
2. Raise cutting height.
3. Allow grass to dry.
4. Mow slower.
1. Raise cutting height.
2. Allow grass to dry.
3. Mow slower.
1. Empty grass bag and do not
allow it to overfill.
2. Remove mulching plug.
1. Engage wheel drive control.
2. Check drive belt. Adjust as
necessary (see CHECK
DRIVE BELT on page 19).
3. Replace belt (see CHECK
DRIVE BELT on page 19).
4. Rear wheels at different
cutting heights.
5. Idler spring detached.
6. Wheel drive control cable
detached or broken.
7. Friction disc not adjusted
properly or damaged.
8. Bearings damaged.
9. Debris in gear set.
GB - 25
4. Adjust rear wheels to same
cutting height (see CUTTING
HEIGHT ADJUSTMENT on
page 11).
5. Attach idler spring to notch
on idler arm. Contact your
Dealer.
6. Check wheel drive control
cable. Adjust or replace as
needed. See CHECK
WHEEL DRIVE CONTROL
on page 18.
7. Contact your Dealer.
8. Contact your Dealer.
9. Contact your Dealer.
Page 26
SERVICE PARTS
Always use genuine Ariens parts to keep
your mower running like new.
Description Part Number
Air Filter 21543500 (911170)
Air Filter 21541000 (911192, 193, 194)
Spark Plug 21543600 (911170)
Spark Plug 21540800 (911192, 193, 194)
Blade 01137000
Drive Belt 07217100
Friction
Disc
03248300
ACCESSORIES
See your authorized Ariens Dealer to add
these optional accessories.
71102400 Dethatcher
71102700 Mulchmaster Plug
71103000 Grass Bag
71103200 Rear Discharge Chute
71103500 Mulchmaster Mulching Kit
71103700 Leaf Shredder
71103900 Straight Axle Kit
71104100 Front Swivel Wheel Kit
71104700 Bag-N-Drag Bagger Kit
GB - 26
Page 27
SPECIFICATIONS
Model Number 911193 911194 911170 911192
Description LM21S LM21SW LM21 LM21
Length – in. (cm) 61.5 (156)
Height – in. (cm) 38 (96.5)
Width – in. (cm) 23 (58.4)
Actual Weight – lbs (kg) 109 (49.4) 125 (56.7) 99 (44.9) 99 (44.9)
Cutting Width – in. (cm) 21 (53.3)
Cutting Height – in. (cm) 6 Positions: 1.00 - 3.25 (2.5 - 8.3)
Engine, 4 cycle Kawasaki Kawasaki Kohler Kawasaki
Model FJ180V FJ180V Courage XT-8 FJ180V
Max Rotation Speed of
Cutting Edge – RPM (min)
Governed RPM (May be
different from maximum
rpm.)
Displacement – Cu. In. (cc)
Cylinder Bore Aluminum Cast Iron Aluminum
Engine Oil Type See Engine Manual
Crank Case Capacity –
Oz. (Liter)
Oil System Forced/Splash Forced/Splash Splash Forced/Splash
Spark Plug Gap - in. (mm)
Fuel Type Unleaded
Fuel Tank Capacity – qt
(Liter)
Primer Bulb Standard N/A Standard
Throttle N/A
Air Cleaner Paper Element with Foam Paper Element Paper Element
Starting Recoil
Differential Standard Standard N/A N/A
Variable Speeds – MPH
(km/hr)
Mower Deck 14 Gauge Stamped Steel
Front Wheel Dia – in. (cm)
Rear Wheel Dia – in. (cm)
3,300 3,300 3,200 3,200
3,200 ± 100 3,200 ± 100 3,100 ± 100 3,200 ± 100
10.9 (179) 10.9 (179) 10.6 (173) 10.9 (179)
23 (.7) 23 (.7) 23 (.7) 23 (.7)
0.030 (0.762) 0.030 (0.762) 0.030 (0.762) 0.030 (0.762)
2.1 (2.0) 2.1 (2.0) 1.6 (1.5) 2.1 (2.0)
with Foam
0 – 4 (0 – 6.4) 0 – 4 (0 – 6.4) N/A N/A
7.5 (19.1) 7.5 (19.1) 7.5 (19.1) 7.5 (19.1)
10.5 (26.7) 10.5 (26.7) 10.5 (26.7) 10.5 (26.7)
GB - 27
Page 28
Consumer Mowing Equipment
Limited Warranty
Ariens Company (Ariens) warrants to the original purchaser that Ariens, Gravely and Countax brand lawn
and garden consumer products purchased on or after 1/1/2012 will be free from defects in material and
workmanship for the time period noted in the chart below. Equipment put to personal use around a single
household or residence is considered “Consumer Use”; equipment put to any business use (agricultural,
commercial, or industrial) or used at multiple locations is considered “Commercial Use.” If any product is
rented or leased, then the duration of these warranties shall be 90 days after the date of purchase.
An authorized Ariens dealer (Ariens brand products), Gravely dealer (Gravely brand products), or Countax
dealer (Countax brand products) will repair any defect in material or workmanship, and repair or replace any
defective part, subject to the conditions, limitations and exclusions set forth herein. Such repair or
replacement will be free of charge (labor and parts) to the original purchaser except as noted below.
Warranty
Code
Zoom & ZT Zero-Turn Riders;
HA
AMP™ Rider
HB Max Zoom & ZT HD Zero-Turn Riders 3 Years 1 Year
Tractors, "961" Series Walk-Behind
HC
Mowers
Classic LM Series Mowers; Wide Area
HD
Walk Mowers
N/A Service (replacement) Parts 90 Days (no labor) 90 Days (no labor)
Product Group
Special Extensions
The chart below details special extensions to this warranty:
Warranty
Code
HA, HB
HA, HB
HA Batteries for AMP™ Rider 2 Years Consumer 100% first year; prorated second year
Warranty Exception
Mower Deck Shell on
Zero-Turn Riders
Main Frame on
Zero-Turn Riders
Warranty
Period
5 Years Consumer
5 Years Consumer
Exceptions and Limitations
The chart below details special exceptions to this warranty:
Warranty
Code
Warranty Exception
All Batteries 1 Year Consumer Prorated
All Belts, Muffler, Tires None Commercial
Cloth, Plastic, and
Rubber Components
All
(Including Belts and
Cables)
All Engines
Warranty
Period
Maximum
2 Years
See Engine
Manufacturer’s
Warranty
Customer Responsibilities
Register the product immediately at the time of sale. If the dealer does not register the product, the
customer must complete the product registration card in the literature package and return it to the Ariens
Company, or register the unit online at www.ariens.com, www.gravely.com, www.countax.com.
To obtain warranty service, the original purchaser must:
• Perform the maintenance and adjustments explained in the owner's manual.
Warranty Period
Consumer Use
3 Years 90 Days
2 Years 90 Days
3 Years 90 Days
Use Detail
3 years parts and labor
Additional 2 years parts only
3 years parts and labor
Additional 2 years parts only
Use Detail
These components are not covered
when used commercially .
Warranty is limited to 2 years for
consumer use. Except as noted above,
All
these components ar e covered for
defect, not for wear.
Engines are covered by engine
manufacturer’s warranty. Refer to
All
engine manufacturer’s warranty
statement.
Warranty Period
Commercia l Use
Consumer_2012
28
Page 29
• Promptly notify Ariens or an authorized Ariens, Gravely or Countax service representative of the need for
warranty service.
• Transport the product to and from the place of warranty service at owner's expense.
• Have the warranty service performed by an authorized Ariens, Gravely or Countax service representative.
To Find an Authorized Service Representative:
In the U.S. and Canada:
Use the dealer locator on our websites: www.ariens.com • www.gravely.com
Or contact us by mail or by phone:
In the U.S., Ca n a da , M ex i co , Ca r i bb ea n,
Central and South America:
Ariens Company
655 W. Ryan Street
Brillion, WI 54110
Phone: (920) 756 - 4688
www.ariens.com
In Europe, Asia, Africa or
the Middle East:
Countax Ltd, Countax House
Great Haseley, Oxfordshire,
OX44 7PF
Phone: 0800 597 7777
www.countax.com
In Australia or New Zealand:
109-111 Abbot House
Hallam, Victoria 3803 Australia
Phone: (03) 9796 4244
1800 335 489
www.bynorm.com.au
Exclusions - Items Not Covered by This Warranty
• Parts that are not genuine Ariens, Gravely or Countax service parts are not covered by this warranty and
may void the warranty.
• Damages resulting from the installation or use of any part, accessory, or attachment which is not approved
by the Ariens Company for use with product(s) identified herein are not covered by this warranty.
• The following maintenance, service and replacement items are not covered by this warranty unless they
are noted in the Limitations section above: lubricants, spark plugs, oil, oil filters, air filters, fuel filters,
brake linings, brake arms, brake shoes, skid shoes, scraper blades, shear bolts, mower blades, mower
vanes, brushes, headlights, light bulbs, kni ves, cutt ers.
• Any misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires
repair is not covered by this warranty.
• Use of gasoline blends exceeding 10% ethanol voids any and all warranties.
• Products are designed to the specifications in the area that the product was originally distributed. Different areas may have significantly different legal and design requirements. This warranty is limited to the
requirements in the area in which the unit was originally distributed. Ariens Company does not warrant
this product to the requirements of any other area. Warranty service is limited to service within the area
originally distributed.
• In countries other than the United States and Canada, contact the Ariens Company dea ler for warran ty
policies that govern within your country . Rights may vary from country to country and within any one
country.
Disclaimer
Ariens Company may from time to time change the design of its products. Nothing contained in this warranty
shall be construed as obligating the Ariens Company to incorporate such design changes into previously
manufactured products, nor shall such changes be construed as an admission that previous designs were
defective.
LIMITATION OF REMEDY AND DAMAGES
Ariens Company's liability under this warranty, and under any implied warranty that may exist, is limited to
repair of any defect in workmanship, and repair or replacement of any defective part. Ariens Company shall
not be liable for incidental, special, or consequential damages (including lost profits). Some states do not
allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
AUSTRALIAN CONSUMER LAW
The following applies solely to warranties subject to Subsection 102(1) of the Australian Consumer Law: Our
goods come with guarantees that cannot be excluded by the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and failure does not amount to a major failure.
DISCLAIMER OF FURTHER WARRANTY
Ariens Company makes no warranty, express or implied, other than what is expressly made in this
warranty. If the law of your state provides that an implied warranty of merchantability, or an implied
warranty of fitness for particular purpose, or any other implied warranty, applies to Ariens Company,
then any such implied warranty is limited to the duration of this warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from region to region.
Consumer_2012
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CALIFORNIA AND EPA (UNITED STATES ENVIRONMENTAL
PROTECTION AGENCY) EVAPORATIVE EMISSION CONTROL
WARRANTY STATEMENT
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The CARB (California Air Resources Board), the EPA, and Ariens Company are pleased to explain the
evaporative emission control system's warranty on your 2012 model year small off-road equipment. In
California, new equipment that uses small off-road engines must be designed, built, and equipped to
meet the State's stringent anti-smog standards. Ariens Company must warrant the evaporative
emission control system on your small off-road equipment for the period listed below provided there
has been no abuse, neglect or improper maintenance of your equipment.
Y our evaporative emission control system may include parts such as: fuel tanks, fuel lines, fuel caps,
valves, canisters, filters, vapor hoses, clamps, connectors, and other associated components.
MANUFACTURER'S W ARRANTY COVERAGE:
This evaporative emission control system is warranted for two years. If any evaporative
emission-related part on your equipment is defective, the part will be repaired or replaced by Ariens
Company.
OWNER'S WARRANTY RESPONSIBILITIES:
• As the small off-road equipment owner, you are responsible for the performance of the required
maintenance listed in your Owner's Manual. Ariens Company recommends that you retain all
receipts covering maintenance on your small off-road equipment, but Ariens Company cannot deny
warranty solely for the lack of receipts.
• As the small off-road equipment owner, you should however be aware that the Ariens Company may
deny you warranty coverage if your evaporative emission control system part has failed due to
abuse, neglect, or improper maintenance or unapproved modifications.
• You are responsible for presenting your small off-road equipment to an authorized Ariens, Gravely,
or Parker service representative as soon as the problem exists. The warranty repairs should be
completed in a reasonable amount of time, not to exceed 30 days. If you have a question regarding
your warranty coverage, you should contact Ariens Company Technical Serv ice Center a t
1-920-756-2141.
DEFECTS WARRANTY REQUIREMENTS:
(a.) The warranty period begins on the date the small off-road equipment is delivered to an ultimate
purchaser.
(b.) General Evaporative Emissions Warranty Coverage. Ariens Company warrants to the ultimate
purchaser and any subsequent owner that the evaporative emission control system when
installed was:
(1.) Designed, built, and equipped so as to conform with all applicable EPA and CARB
regulations; and
(2.) Free from defects in materials and workmanship that causes the failure of a warranted part
(c.) The warranty on evaporative emissions-related parts will be interpreted as follows:
for a period of two years.
(1.) Any warranted part that is not scheduled for replacement as required maintenance in the
written instructions must be warranted for the warranty period defined in subsection (b)(2).
If any such part fails during the period of warranty coverage, it must be repaired or replaced
by the Ariens Company. Any such part repaired or replaced under the warranty must be
warranted for a time not less than the remaining warranty period.
(2.) Any warranted part that is scheduled only for regular inspection in the written instructions
must be warranted for the warranty period defined in subsection (b)(2). A statement in such
written instructions to the effect of "repair or replace as necessary" will not reduce the
period of warranty coverage. Any such part repaired or replaced under warranty must be
warranted for a time not less than the remaining warranty period.
(3.) Any warranted part that is scheduled for replacement as required maintenance in the
written instructions must be warranted for the period of time prior to the first scheduled
replacement point for that part. If the part fails prior to the first scheduled replacement, the
part must be repaired or replaced by the Ariens Company. Any such part repaired or
replaced under warranty must be warranted for a time not less than the remainder of the
period prior to the first scheduled replacement point for the part.
CARB/EPA 2012
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(4.) Repair or replacement of any warranted part under the warranty provisions of this article
must be performed at no charge to the owner at an authorized Ariens, Gravely, or Parker
service representative.
(5.) Notwithstanding the provisions of subsection (4) above, warranty services or repairs must
be provided at authorized Ariens, Gravely, or Parker service representatives that are
franchised to service the subject small off-road equipment.
(6.) The owner must not be charged for diagnostic labor that leads to the determination that a
warranted part is in fact defective, provided that such diagnostic work is performed at an
authorized Ariens, Gravely, or Parker service representative.
(7.) Throughout the evaporative emission control system's warranty period set out in subsection
(b)(2), the Ariens Company must maintain a supply of warranted parts sufficient to meet the
expected demand for such parts.
(8.) Manufacturer-approved replacement parts must be used in the performance of any
warranty maintenance or repairs and must be provided without charge to the owner. Such
use will not reduce the warranty obligations of the manufacturer issuing the warranty.
(9.) The use of any add-on or modified parts will be grounds for disallowing a warranty claim
made in accordance with this article. The manufacturer issuing the warranty will not be
liable under this Article to warrant failures of warranted parts caused by the use of an
add-on or modified part.
Evaporative Emission Warranty Parts List
The following parts are considered emission-related components for evaporative emissions:
• Fuel Tank, Fuel Cap and Tether
• Fuel Line, Fuel Line Fittings, Clamps*
• Pressure Relief Valves, Control Valves*
• Control Solenoids*, Electronic Controls*
• Vacuum Control Diaphragms*
• Control Cables*, Control Linkages*
• Purge Valves
• Vapor Hoses, Liquid/Vapor Separator
• Carbon Canister, Canister Mounting Brackets
• Carburetor Purge Port Connector
* As related to the evaporative emission control system
Disclaimer
New equipment sold in the state of California that uses small off-road engines must be exclusively
certified and appropriately labeled for sale in California. Some equipment covered by this Owner's
Manual my not be certified for sale in California and the presence of the preceding CARB and EPA
Warranty Statement does not by its existence indicate which, if any, of the equipment covered by this
Owner's Manual may be sold in California.
Some equipment covered by this Owner's Manual may have been manufactured prior to certain
affectivity dates requiring the inclusion of evaporative emission control systems. Therefore some
equipment covered by this Owner's Manual may not include the evaporative emission control systems
referred to in the preceding CARB and EPA Warranty Statement.
CARB/EPA 2012
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Ariens
655 West Ryan Street
Brillion, WI 54110-1072
920-756-4688
Fax 920-756-2407
www.ariens.com
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