Argox OS-214 plus User Manual
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the expressed written
permission of Argox Information Co., Ltd.
OS-214 plus
Desktop Barcode Printer
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into a different outlet on a different circuit.
• Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables
must be used with the unit to insure compliance. The user is cautioned that any changes
or modifications not expressly approved by Argox Information Co., Ltd. could void the
user’s authority to operate the equipment.
User’s Manual
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do occur. Argox
Information Co., Ltd. reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall Argox Information Co., Ltd. or anyone else involved
in the creation, production, or delivery of the accompanying product (including
hardware and software) be liable for any damages whatsoever (including, without
limitation, damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or the results of use of or
inability to use such product, even if Argox Information Co., Ltd. has been advised of
the possibility of such damages.
I
A Letter to Our Customers
Dear Customers,
Congratulation on selecting an Argox OS series printer!
We believe soon you will find that you have made a
cleverest choice!
This booklet is a small gift from us. It is intended for
helping you to know your printer better, then further to
optimize it. Basically, this booklet contains two parts:
operation guidance and related valuable information.
In the part of the operation guidance, we will furnish you
with a lot of complementary illustrations, so you may pick
up those operation guides more quickly.
In the latter chapters of Trouble Shooting, Maintenance as
well as Reference Technical information, which we think,
you may need them just in case. Therefore, for your quick
reference, we try to table them as much as possible.
Enjoy your reading and have a good time with your printer!
Best wishes,
Argox Information Co., Ltd.
Table of Contents
Getting Started.............................................................................1
Unpacking..................................................................................1
Package Contents...................................................................2
Connecting the Power Supply....................................................3
Getting to Know Your Printer ....................................................4
Parts and Features ......................................................................4
Controls and Indicators..............................................................7
Loading Ribbon and Media ........................................................9
Loading a Ribbon.......................................................................9
Loading Media.........................................................................14
Standard Mode.....................................................................14
Peel Off Mode......................................................................19
Cutting Mode .......................................................................23
Configuration .............................................................................25
Performing Calibration ............................................................25
Printing a Configuration Report ..............................................25
Resetting to Factory Default Settings ......................................26
Computer Connections..............................................................27
USB Interface Requirements ...................................................27
Serial (RS-232) Interface Requirements..................................28
Parallel Interface Requirements...............................................29
Serial and Parallel Cabling Requirements. ..............................29
Communicating with the Printer..............................................30
Before Installation....................................................................30
Installing the Driver (auto install driver) .................................30
Installing the USB Driver (Plug and Play) ..............................34
Setting Parameters ...................................................................39
Parameters for Win 98 .........................................................40
Parameters for Win 2000 .....................................................43
For NT 4.0............................................................................47
II
III
For Win XP ......................................................................... 49
Troubleshooting......................................................................... 53
LED Diagnosis........................................................................ 53
Miscellaneous ......................................................................... 55
Recovery ................................................................................. 56
Caring for Your Printer............................................................ 57
Cleaning .................................................................................. 57
Thermal Print Head............................................................. 57
Paper Sensor........................................................................ 57
Technical Reference .................................................................. 60
General Specifications ............................................................ 60
Fonts, Bar Codes and Graphics Specification......................... 62
Printer Programming Language A, PPLA .......................... 62
Printer Programming Language B, PPLB........................... 63
Interface Specifications........................................................... 64
Serial ................................................................................... 64
Connection with host: ......................................................... 65
Parallel (Centronics) ........................................................... 67
Auto Polling ........................................................................ 67
ASCII TABLE......................................................................... 68
Appendix I - Installing Dispenser Kit ..................................... 69
Top Cover................................................................................ 69
Middle Cover .......................................................................... 70
Base Housing .......................................................................... 71
Appendix II - Installing the Cutter.......................................... 74
Getting Started
Congratulations on choosing the Argox OS-214 plus desktop
barcode printer. This manual will help you get to know your new
printer. There are two parts to this manual, an operation guide
and related information. The operation guide is illustrated to help
you quickly become familiar with the printer. The related
information includes troubleshooting, maintenance and technical
information for your reference.
Unpacking
After receiving your printer,
damage:
1. Inspect the outside of both the box and the printer for
possible damage.
2. Open the top cover of the printer to see if the media
compartments are in order.
Note: If damage has occurred, contact your shipping company
immediately to file a claim.
3. Check whether you have received the following
accessories together with the printer. If there are any
items missing, please contact your local dealer.
please check for possible shipping
IV
1
r
k
Printer
’
Package Contents
• Printer
• Power Adapter
• User’s Manual
• CD Rom Disk
• Ribbon
• Sample Media
Power Adapte
Sample Media
Ribbon
Connecting the Power Supply
Connect the power supply as below.
WARNING! Do not operate the printer and power supply in an
area where they can get wet.
Make sure the power switch is in the "O" position, and be careful
not to touch the 36-pin parallel connector.
1. Insert the barrel connector of the Power Adapter into the
power jack on the back of the printer.
power jack for different models in the diagrams below.
2. Plug the other end of the cord into an AC electrical outlet.
Power Switch
Barrel Connector
Note the location of the
AC Electrical Outlet
Power Jac
Power Adapter
OS-214 plus
2
3
Getting to Know Your Printer
Parts and features of the OS-214 plus are illustrated below.
Parts and Features
Ready Indicator
OS-214 plus
Top Cover
Ribbon Pick-up Holder
Release Levers
Ribbon Supply Holder
Platen Roller
Media Hanger
Thermal Print head
Power Switch
4
5
Peel-Off Option
White Plastic Roller
Controls and Indicators
The printer’s controls and indicators are shown in the diagram
Cutter Option
Cutter
below. The following table explains control and indicator
functions.
Top Cover
Power Indicator
Ready Indicator
Power Switch
Feed Button
6
7
Control /
Indicator
Power Switch
Power Indicator
Ready Indicator
Function
• On: power on
• Off: shut down
Note: Turn power off before connecting or
disconnecting cables
• Green light shows the power-on status
• Light off shows the power-off status
• Blinking light indicates error has occurred
• Green shows printer is ready to operate
• Blinking light indicates printer is paused or
data transferring
• Light off indicates pack flash is under
processing
• Press to advance labels to the first printing
position
Loading Ribbon and Media
This section describes how to load ribbon and media into the
OS-214 plus printer.
Loading a Ribbon
Note: This section does not apply to direct thermal printing.
1. Lift the top cover to expose the media compartment.
2. Unlatch the print head module by pushing the two white
release levers on the sides toward the rear.
3. Turn over the print head module to expose the ribbon
supply holder.
Feed Button
• Press to leave "pause" status
• Press to back feed if a label is not properly
aligned
• Press and hold while turning on the power
to print out a configuration profile
8
9
Ribbon Supply Holder
Media Compartment
Print Head Module
Release Lever
4. Unwrap the ribbon roll pack and separate the ribbon roll
and the bare core.
5. Attach the edge of the ribbon on the bare core and wind it
a little bit onto the core.
6. Insert the ribbon roll into the supply holder. (First snap in
the left side and then the right side.)
Ribbon Supply Holder
Bare Core
Ribbon Roll
10
11
7. Put the print head module down and insert the bare core
into the pick-up holder. (First snap in the left side, and
then the right side.)
Ribbon Pick-up Holder
Bare Core
8. Turn the wheel of the print head module to ensure the
ribbon is tightly wound.
9. Press down the print head module firmly until you hear a
snap.
Print Head Module
12
13
Loading Media
The OS-214 plus offers three different loading modes: standard,
peel-off, or cutting.
• Standard mode allows you to collect each label freely.
• Peel-off mode peels backing material away from the label
as it prints. After a label is removed, the next label prints.
• Cutting mode automatically cuts the label after it prints.
Standard Mode
1. Lift the top cover to expose the media compartment.
2. Remove the media hanger.
Media Compartment Media Hanger
3. Load the media roll onto the hanger from left to right.
Media Roll
Media Hanger
14
15
4. Click the media hanger back into the media
compartment.
5. Align the media roll to the left end.
6. Move the shield from right to left until it leans against the
media.
Media Compartment
Media Roll
Shield
7. Unlatch the print head module.
8. Hold the print head module upright with one hand to
allow the media to pass under it. Lead the media through
the media guides with the other hand.
9. Lead the media over the platen roller.
Print Head Module
Media Guides
16
17
10. Put the print head module down and press down firmly
until you hear a snap.
11. Close the top cover and turn on the printer or press the
"FEED" button if the printer is already on.
Feed Button
Print Head Module
Peel Off Mode
Note: For Peel-off mode you must first install the dispenser kit.
Please refer to Appendix I.
Follow Steps 1 to 8 listed in Standard Mode above.
9. Remove enough labels to expose approximately a 6"
length of backing paper.
Backing Paper
Peeler Sensor
18
19
10. Trim the front edge of the label backing paper with
scissors or a knife.
11. Lead the backing paper over the dispenser bar, then
thread it back into the slot between the dispenser bar and
H cover, ensuring that it is inserted between the white
plastic roller and platen roller.
Dispenser Bar
Media Guides
H Cover
12. Press the "FEED" button for the label backing paper to
come out from the slot under the H cover.
13. To remove any slack, rewind the media onto the roll.
Press down the print head module firmly.
H Cover
Slot
14. Close the top cover and turn on the printer or press the
"FEED" button if the printer is already on.
Feed Button
20
21
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