Argox OS-2130D User Manual

Introduction....................................................................... 4

Proprietary Statement................................................... 4

Product Improvements ................................................. 4

FCC Compliance Statement ......................................... 4

Liability Disclaimer........................................................ 4

Safety ........................................................................... 5

Table of Contents

OS SERIE PRINTERS

OS-2130D

OS-2130DE

USER’S MANUAL

Getting Started.................................................................. 6

Unpacking Printer......................................................... 6

Package Contents.................................................... 7

Printer Overview........................................................... 8

Front View: OS-2130D and OS-2130DE .................. 8

Rear View: OS-2130D.............................................. 9

Rear View: OS-2130DE ......................................... 10

Interior View I ......................................................... 11

Interior View II ........................................................ 12

Attaching Power ......................................................... 13

Loading Media.............................................................. 4

Preparing Media....................................................... 4

Placing Media Roll ................................................... 4

Printer Operations ............................................................ 8

Printing Media Calibration & Configuration................... 8

Steps to Start Media Calibration & Configuration ..... 8

Sample of Printer Configuration Label ..................... 9

Resetting Printer to Factory Defaults.......................... 11

Printer Controls and Indicators ................................... 12

Troubleshooting by LED and Buzzer Indicators

Diagnosis ................................................................... 16

Miscellaneous............................................................. 20

Recovery .................................................................... 21

Website: http://www.argox.com

OS-2130D & OS-2130DE User’s Manual

Communications .............................................................22

Interfaces and Requirements......................................22

USB Interface Requirements ..................................22

Serial (RS-232) Interface Requirements.................22

Ethernet 10/100 Internal Printer Server Option.......23

Ethernet Module Status Indicators..........................23

Communicating with the Printer ..................................25

Installing a Plug and Play printer driver (for USB only)

...........................................................................26

Installing a Printer Driver (for other interfaces except

USB)...................................................................32

Caring for Your Printer....................................................39

Print Head Maintenance Guide...................................39

Cleaning Interval.....................................................39

Cleaning Material....................................................39

Cleaning Direction ..................................................40

Product Specification .....................................................41

General Specification..................................................41

Fonts, Barcodes, and Graphics Specification .............45

Printer Programming Language PPLA....................45

Printer Programming Language PPLB....................46

Interface Specification.................................................48

Cash Drawer...........................................................48

USB Interface .........................................................49

Serial Interface........................................................49

Ethernet Interface ...................................................51

Appendix I-Thermal Print Head Replacement...............52

Appendix II-Cutter Installation .......................................54

Appendix III-Dispenser kit Installation ..........................58

Introduction

Proprietary Statement

This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd.

Product Improvements

Continuous improvement of products is a policy of Argox Information Co., Ltd. All specifications and signs are subject to change without notice.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and the receiver.  Connect the equipment into a different outlet on a different circuit.  Consult the dealer or an experience Radio/TV technician for help.

This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. The user is cautioned that any changes or modifications not expressly approved by Argox Information Co., Ltd. could void the user’s authority to operate the equipment.

Liability Disclaimer

Argox Information Co., Ltd. takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Argox Information Co., Ltd. reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results

OS-2130D & OS-2130DE User’s Manual

of use of or inability to use such product, even if Argox Information Co., Ltd. has been

that may cause undesired operation.

advised of the possibility of such damages.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Safety

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICES-003 class A requirements.

Cet equipement est conforme a ICES-003 classe A de la norm Industrielle Canadian.

Supplemental Information: This device complies with the requirement

of FCC Part 15 Rules. Operation is subject to the following two

Conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference

Please only use adapters with the following electrical characteristics and

are certified by current legislation. Using other adapters may damage the

device and void the warranty also cause risks to the user.

Features Output: 24VDC, 2.4A

The manufacturer declares under sole responsibility that this product

conforms to the following standards or other normative documents:

EMC: EN 55022:2006+A1:2007, class A

EN 55024:1998+A1:2001+A2:2003

Argox Information Co., Ltd certifies that the following products and/or

components are compliant with the current requirements of the European

Union Restriction on the use of Hazardous Substances (RoHS) Directive,

2002/95/EC.

Getting Started

Congratulations on choosing OS-2130D and OS-2130DE printers,

made by Argox Information Co., a leader in the world-wide barcode

industry. OS-2130D and OS-2130DE are ideally designed to easily

bring more efficiency for your business. This manual will help you get

to know your new printer and provide sufficient information needed.

Unpacking Printer

After receiving your printer, please check for possible shipping

damage:

Inspect the outside of both the box and the printer for possible

damage.

1. Open the top cover of the printer to see if all parts are in order.

Note: If shipping damage has been discovered, contact your

2. Check whether you have received the following accessories

shipping company immediately to file a claim.

together with the printer. If there is any item missing, please

contact your local dealer.

OS-2130D & OS-2130DE User’s Manual

Paper Outlet

Package Contents

Printer Overview

Front View: OS-2130D and OS-2130DE

Top Cover

 Quick Installation Guide

 CD ROM (Documentation & Software)

 Power Cord

 Media Hanger & Media Shields

 Printer

 Power Supply

 USB cable

OS-2130D & OS-2130DE User’s Manual

Power Switch

Cover Lock

Power Indicator

Feed Button

Ready Indicator

OS-2130D & OS-2130DE User’s Manual

Rear View: OS-2130D

USB

RS-

232 Serial

USB

RS-232 Serial

Ethernet

Cash Drawer Port

Power Jack

Rear View: OS-2130DE

Cash Drawer Port

Power Jack

OS-2130D & OS-2130DE User’s Manual

Interior View I

Media Hanger

Interior View II

Thermal Print Head

Release Levers

Media Guides

OS-2130D & OS-2130DE User’s Manual

Attaching Power

1. Make sure the printer’s power switch is in the off position (down)

before conducting following actions.

2. Insert the AC power cord into the power supply.

3. Insert the power supply’s power connector into the printer’s power

jack.

4. Plug the other end of the power cord into an appropriate grounded

AC electrical outlet.

Warning:

Do not operate the printer and power supply in an area where they

might get wet.

OS-2130D

OS-2130DE

OS-2130D & OS-2130DE User’s Manual

Loading Media

2. Put the Media Hanger through media supply roll, and then

Preparing Media

In case media roll may become dirty or dusty during shipment,

handling, or storage, firstly remove the outside length of media, which

helps to avoid dragging adhesive or dirty media between the print

head and platen roller. When loading media, it must be placed onto

the media hangers.

Placing Media Roll

1. Open Top Cover of the printer.

centrally align with the two Media Shields to closely lean against

the media supply roll.

Media Roll

Media Hanger

OS-2130D & OS-2130DE User’s Manual

3. Locate the media supply roll into the Media Compartment of

5. Pull a short length of media till it reaches the Platen Roll of printer.

printer.

Media Compartment

4. Push the Release Levers to open the printer module.

Adjust the media guide at right margin, to make media

left-alignment.

Release Levers

OS-2130D & OS-2130DE User’s Manual

6. Close the printer module and then press firmly at the both sides to

8. Press the FEED button to feed labels out of the printer.

properly latch until you hear a click.

7. Close the top cover and turn on the printer.

OS-2130D & OS-2130DE User’s Manual

Printer Operations

then restart printer.

Printing Media Calibration & Configuration

Before connecting the printer to your computer, to make sure that the printer works properly, conduct media calibration and print a self-test/ configuration label.

Steps to Start Media Calibration & Configuration

1. Make sure the media is properly loaded and the top cover of the printer is closed.

2. Turn off the printer power.

3. Press and hold the FEED button while turning on the power, until printer motor is activated.

4. Media Calibration will be performed while the printer automatically feeds the label stock for a certain length; then the printer motor suspends for one second and then prints out a configuration profile. Release the FEED button as soon as printer starts to print.

Sample of Printer Configuration Label

Print head test pattern

Note:

　　If printer is with Argox PPLB printer language, printer will enter Dump mode after printing configuration. In Dump mode, all characters will be printed in 2 columns: the right shows characters received from your system, and the left are the corresponding hexadecimal values of the characters. It allows users or engineers to verify and debug the program. To return to normal operation mode from Dump mode, press the FEED button again. Another way is to turn off printer power, and

OS-2130D & OS-2130DE User’s Manual

Main board DIP switch settings

Calibration Type

Cutter/Peeler setting offset

Peeler setting

Cutter setting

Backfeed setting

Media type setting

Print speed and darkness

Serial port settings

Printed label length

Internal fonts

Real Time Clock (RTC) setup

Print method

Memory capacity

Firmware version & date code

Follow the steps below to reset printer to default settings:

1. Turn on the printer and wait for 5 or more seconds.

2. Press the "FEED" button for 10 seconds, and the "Ready" indicator and "Power" indicator will go off in order.

3. Once "Power" indicator becomes lit again, release the FEED

button.

4. "Ready" indicator will then become lit, too. At this moment,

the printer has resumed its factory default settings.

Note:

　　The printer factory default settings are stored in printer’s flash; these settings remain stored, without being erased even the printer power is disconnected.

Resetting Printer to Factory Defaults

OS-2130D & OS-2130DE User’s Manual

+ 25 hidden pages

Argox OS-2130D User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual