Website: http://www.argox.com
COMPACT PRINTER SERIES
USER’S MANUAL
CP-2140 / CP-2140Z / CP-2140E
CP-3140L / CP-3140ZL
CP-3140LE / CP-3140ZLE
Compact Printer Series - User’s Manual
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Table of Contents
1. Introduction................................................................... 5
Proprietary Statement ................................................... 5
Product Improvements ................................................. 5
FCC Compliance Statement ......................................... 5
Liability Disclaimer ........................................................ 5
2. Getting Started .............................................................. 7
Unpacking Printer ......................................................... 7
Package Contents .................................................... 8
Printer Overview ........................................................... 9
Front View: ............................................................... 9
Rear View: CP-2140, CP-2140Z, CP-3140L,
CP-3140ZL ......................................................... 10
Rear View: CP-2140E, CP-3140LE, CP-3140ZLE . 10
Interior View I ......................................................... 11
Interior View II ........................................................ 12
Attaching Power ......................................................... 13
Loading Media ............................................................ 15
Preparing Media ..................................................... 15
Placing Media Roll ................................................. 15
Media Sensor Type Setting ........................................ 20
Multi-Column Label Setting by Software/ Driver ..... 20
Multi-Column Label Setting Manually ..................... 21
Loading Ribbon .......................................................... 26
Preparing Ribbon ................................................... 26
Placing Ribbon Rolls .............................................. 27
3. Printer Operations ...................................................... 32
Printing Media Calibration & Configuration ................. 32
Steps to Start Media Calibration & Configuration ... 32
Sample of Printer Configuration Label ................... 33
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Resetting Printer to Factory Defaults .......................... 35
Printer Controls and Indicators ................................... 36
Troubleshooting by LED Indicators Diagnosis ............ 39
Miscellaneous ............................................................. 42
Recovery ..................................................................... 43
4. Communications ................................ ......................... 44
Interfaces and Requirements ...................................... 44
USB Interface Requirements .................................. 44
Serial (RS-232) Interface Requirements ................. 45
Parallel Interface Requirements.............................. 45
Serial and Parallel Cabling Requirements .............. 45
Ethernet 10/100 Internal Printer Server Option ....... 46
Ethernet Module Status Indicators .......................... 46
Communicating with the Printer .................................. 47
Installing a Plug and Play printer driver (for USB only)
........................................................................... 47
Installing a Printer Driver (for other interfaces except
USB) ................................................................... 53
5. Caring for Your Printer ............................................... 61
Print Head Maintenance Guide ................................... 61
Cleaning Interval ..................................................... 61
Cleaning Material .................................................... 61
Cleaning Direction .................................................. 61
6. Product Specification ................................................. 63
General Specification .................................................. 63
Fonts, Barcodes, and Graphics Specification ............. 65
Printer Programming Language PPLA.................... 65
Printer Programming Language PPLB.................... 66
Printer Programming Language PPLZ .................... 67
Interface Specification ................................................. 68
USB Interface ......................................................... 68
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Compact Printer Series - User’s Manual
Serial Interface ....................................................... 69
Parallel (Centronics) Interface ................................ 70
Ethernet Interface ................................................... 71
7. Appendix ..................................................................... 74
Rotary Cutter and Guillotine Cutter Installation ...... 74
Rotary Cutter and Guillotine Cutter Settings .......... 80
Rotary Cutter with Paper Jam ................................ 83
Guillotine Cutter with Paper Jam ............................ 84
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Compact Printer Series - User’s Manual
1. Introduction
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that the
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables
must be used with the unit to insure compliance. The user is cautioned that any
changes or modifications not expressly approved by Argox Information Co., Ltd.
could void the user’s authority to operate the equipment.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do occur. Argox
Information Co., Ltd. reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall Argox Information Co., Ltd. or anyone else
involved in the creation, production, or delivery of the accompanying product
(including hardware and software) be liable for any damages whatsoever (including,
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Compact Printer Series - User’s Manual
without limitation, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use of or the results
of use of or inability to use such product, even if Argox Information Co., Ltd. has been
advised of the possibility of such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
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Compact Printer Series - User’s Manual
2. Getting Started
Note: If shipping damage has been discovered, contact your
shipping company immediately to file a claim.
Congratulations on choosing CP compact printer series, made by
Argox Information Co., a leader in the world-wide barcode industry.
CP compact printer series are ideally designed to easily bring more
efficiency for your business. This manual will help you get to know
your new printer and provide sufficient information needed.
Unpacking Printer
After receiving your printer, please check for possible shipping
damage:
Inspect the outside of both the box and the printer for possible
damage.
1. Open the top cover of the printer to see if all parts are in order.
2. Check whether you have received the following accessories
together with the printer. If there is any item missing, please
contact your local dealer.
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Compact Printer Series - User’s Manual
Package Contents
Quick Installation Guide
DVD (Documentation & Software)
Power Cord
Media Hanger & Media Shields
Printer
Power Supply
USB cable
Ribbon Core Adaptors
1” ID Core for Ribbon
1” ID Core for Ribbon
Quick Installation
Guide
Printer
DVD
Power Supply
Power Cord
Media Hanger &
Media Shields
Ribbon Core
Adaptors
USB cable
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Printer Overview
Feed Button
Power LED
Ready LED
Top Cover
Front View:
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Compact Printer Series - User’s Manual
Rear View: CP-2140, CP-2140Z, CP-3140L, CP-3140ZL
Power Switch
Parallel Port
USB
Power Jack
RS232 Serial
Power Switch
Ethernet
USB
Power Jack
RS232 Serial
Rear View: CP-2140E, CP-3140LE, CP-3140ZLE
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Compact Printer Series - User’s Manual
Interior View I
Module Release Latch
Media Shields
Ribbon
Pick-up
Holder
Media Hanger
PUSH
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Interior View II
Feed Button
Power LED
Ready LED
Platen Roller
Reflective sensor
Top Cover
Print Head
Front Cover
Media Guides
Ribbon
Supply
Holder
Transmissive
Sensor
Head-Open Sensor
Media Shaft
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Compact Printer Series - User’s Manual
Attaching Power
Warning:
Do not operate the printer and power supply in an area where they
might get wet.
Power Supply
Power Cord
Power
Connector
Power Jack
1. Make sure the printer’s power switch is in the off position (down).
2. Insert the AC power cord into the power supply.
3. Insert the power supply’s power connector into the printer’s power
jack.
4. Plug the other end of the power cord into an appropriate grounded
AC electrical outlet.
CP-2140, CP-2140Z, CP-3140L, CP-3140ZL
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Power Supply
Power Cord
Power
Connector
Power Jack
CP-2140E, CP-3140LE, CP-3140ZLE
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Compact Printer Series - User’s Manual
Loading Media
Top Cover
Preparing Media
The inside wound or outside wound media rolls can be loaded into
the printer in the same way. In case media roll may become dirty or
dusty during shipment, handling, or storage, firstly remove the outside
length of media, which helps to avoid dragging adhesive or dirty
media between the print head and platen roller. When loading media,
it must be placed onto the media hangers.
Placing Media Roll
1. Open Top Cover of the printer.
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Compact Printer Series - User’s Manual
2. Put the Media Hanger through media supply roll, and then
Media Shield
Media Hanger
Media Compartment
centrally align with the two Media Shields to closely lean against
the media supply roll.
3. Locate the media supply roll into the Media Compartment of
printer.
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Compact Printer Series - User’s Manual
4. Push the Release Latch to open the printer module.
Platen Roller
PUSH
Module
Release Latch
5. Pull a short length of media till it reaches the Platen Roll of printer.
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Compact Printer Series - User’s Manual
6. Press the lock of Media Guide at the right to adjust media guides’
Media
Guides
Media Shaft
positions. Make sure media stays under the Media Shaft and
centrally under both of the Media Guides.
7. Close the printer module and then press firmly at the both sides to
properly latch until you hear a click.
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Compact Printer Series - User’s Manual
8. Press the FEED button to feed labels out of the printer.
Tear Bar
Tear Direction
FEED Button
9. To tear media, pull the media edge against the Tear Bar as in the
direction below:
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Compact Printer Series - User’s Manual
Media Sensor Type Setting
Multi-Column Label Setting by Software/ Driver
To index labels with multiple columns, please select media types to
Multi-Column Labels in the label editing software Bartender UL.
Software setting steps:
Argox Bartender UL / Seagull Driver – Media Types –
Multi-Column Labels
Sample of labels with multiple columns:
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Compact Printer Series - User’s Manual
Multi-Column Label Setting Manually
With specific firmware versions, CP Series printers now get the
sensor setting able to be achieved manually. Once there is need to
detect multi-column labels, but there is no PC around, or utility
software is not installed, or it’s necessary to over ride printer’s
previous settings from commands/ software setting, the procedures
provided below can be quick and easy to set Reflective Sensor Force
Mode manually.
CP Series provides two modes of media sensor type settings to set
manually, with no need to connect PC and to select by software:
Mode A. To always detect multi-column labels, force CP series
printers to enter Reflective Sensor Force Mode.
Thus, no matter which media type/ sensor type is set by Driver/ Utility/
printer commands, printer will always detect multi-column labels by its
movable Reflective sensor. Steps:
1. Push the Release Latch to open the printer module. Ready LED
will start flashing.
2. Press and hold Feed button for about 5 seconds, when Power
LED and Ready LED start to flash alternately, the setting is
complete. Release Feed button immediately.
3. In about 3 seconds, Ready LED will be flashing again. Close the
printer module and then press firmly at the both sides to properly
latch it until you hear a click.
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Compact Printer Series - User’s Manual
PUSH
Module
Release Latch
Step 1.
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Compact Printer Series - User’s Manual
Step 2.
FEED Button
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Compact Printer Series - User’s Manual
Step 3.
Mode B. After manually setting Reflective Sensor Force Mode, if it is
needed to reset the printer to its default Transmissive Sensor and exit
from Force Mode, refer to the steps below:
1. Push the Release Latch to open the printer module. Ready LED
will start flashing.
2. Press and hold Feed button for about 5 seconds, when Power
LED and Ready LED start to flash simultaneously, the setting is
complete. Release Feed button immediately.
3. In about 3 seconds, Ready LED will be flashing again. Close the
printer module and then press firmly at the both sides to properly
latch it until you hear a click.
※ Printer transfers between the two modes as described above.
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Compact Printer Series - User’s Manual
※ Before printing, to double-check current sensor setting, please
Reflective Sensor
Force Mode
Transmissive Sensor
Mode
(See-Through Sensor)
conduct media calibration and print a self-test/ configuration label.
Refer to the sample self-test pages below:
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Note:
- Media and ribbon types should be matched to provide with
optimal print results.
- Always use ribbon that is wider than the media to protect the print
head from wear.
- For direct thermal printing, do not load ribbon in the printer.
Ribbon Core Adaptor
Loading Ribbon
The following steps only apply to thermal transfer printing mode only.
Direct thermal does not need ribbon to be installed.
Preparing Ribbon
Find the two Ribbon Core Adaptors in printer package and fix them
into new ribbon rolls from the left to the right.
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Placing Ribbon Rolls
Top Cover
PUSH
Module
Release Latch
1. Open Top Cover of the printer.
2. Push the Release Latch to open the printer module.
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Compact Printer Series - User’s Manual
3. Lift up the printer module to check the Ribbon Supply Holder.
Ribbon Supply Holder
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Compact Printer Series - User’s Manual
4. Install one ribbon roll and rotate it until the notches align and lock
Ribbon Supply Holder
Note:
The Ribbon Supply Holder accepts the coated side of ribbon to
be wound ink-side IN or wound ink-side OUT.
into the left side of Ribbon Supply hub, and then into the right.
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5. Install the other ribbon roll and rotate it until the notches align and
Ribbon
Pick-up
Holder
Note:
The Ribbon Pick-up Holder accepts the coated side of ribbon to
be wound ink-side OUT only.
lock into the left side of Ribbon Pick-up hub, and then the right.
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Compact Printer Series - User’s Manual
6. Close the printer module and then press firmly at the both sides to
Thumb Wheel
properly latch it until you hear a click.
7. Rotate Thumb Wheel of Ribbon Pick-up Holder to remove slack
and ribbon wrinkle, and to align the ribbon on the spindles.
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Compact Printer Series - User’s Manual
3. Printer Operations
Note:
If printer is with Argox PPLB printer language, printer will enter
Dump mode after printing configuration. In Dump mode, all
characters will be printed in 2 columns: the right shows characters
received from your system, and the left are the corresponding
hexadecimal values of the characters. It allows users or engineers
to verify and debug the program.
To return to normal operation mode from Dump mode, press the
FEED button again. Another way is to turn off printer power, and
then restart printer.
Printing Media Calibration & Configuration
Before connecting the printer to your computer, to make sure that
the printer works properly, conduct media calibration and print a
self-test/ configuration label.
Steps to Start Media Calibration & Configuration
1. Make sure the media is properly loaded and the top cover of
the printer is closed.
2. Turn off the printer power.
3. Press and hold the FEED button while turning on the power,
until printer motor is activated.
4. Media Calibration will be performed while the printer
automatically feeds the label stock for a certain length; then
the printer motor suspends for one second and then prints out
configuration/ self-test labels. Release the FEED button as
soon as printer starts to print.
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Compact Printer Series - User’s Manual
Sample of Printer Configuration Label
Print speed and darkness
Firmware version & date code
Print method
Media sensor type
Real Time Clock (RTC) setup
(available only with RTC Card)
Internal Asian fonts downloaded
Printed label length
Serial port settings
Media type setting
Print width setting
Label length setting
Codepage
Backfeed setting
Calibration mode type
Cutter setting
Memory capacity
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Print head test pattern
Main board DIP switch settings
Ethernet information -
for Ethernet models only
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Resetting Printer to Factory Defaults
Note:
The printer factory default settings are stored in printer’s flash;
these settings remain stored, without being erased even the printer
power is disconnected.
Follow the steps below to reset printer to default settings:
1. Turn on the printer and wait till both "Ready" indicator and
"Power" indicator stay solid green.
2. Press the "FEED" button for 4 seconds, and the "Ready"
indicator and "Power" indicator will go off in order.
(at this step, if the “FEED” button is pressed for 8 seconds, printer
will reset first >> feed blank labels as media calibration >>
and then print configuration/ self-test labels.)
3. Once "Power" indicator becomes lit again, release the FEED
button.
4. "Ready" indicator will then become lit, too. At this moment,
the printer has resumed its factory default settings.
Printer will delete those print tasks received but not yet printed.
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Power Switch
Feed Button
Power LED
Ready LED
Printer Controls and Indicators
The following table explains printer controls and indicators’
functions to help understanding LED indications and printer
status:
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Compact Printer Series - User’s Manual
Control /
Indicator
Function
Power
Switch
On: turns on normal operation (at “I” position)
Off: turns off power ( at “O” position)
Note: Turn power off before connecting or
disconnecting cables
Power LED
It will start blinking while “Media Out”, “Media
Gap Not Found” or “Ribbon Out” has been
detected.
Once printer cutter mode has been enabled,
when Cutter is jammed with paper or Cutter is
not installed, POWER indicator will blink.
When RS-232 communication error is
detected, POWER indicator will blink.
Ready LED
When printer is started, the READY indicator
will blink. In Ethernet model, the READY
indicator will blink for several seconds to wait
till Ethernet Card is ready.
When printer receives data from host PC,
READY indicator will start blinking.
READY indicator will blink when printing is
paused.
It will start blinking while “Media Out”, “Media
Gap Not Found” or “Ribbon Out” has been
detected.
It will blink as soon as the printer module is
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opened.
Note:
When the print head is over-heated, printer’s
thermal protection function will be activated and
make READY LED blink to indicate printer is in
PAUSE status to wait till print head has been
cooled down. The printing tasks sent previously
will be resumed automatically later.
Feed Button
Press to advance the label media to the first
printing position.
Press during printing to make printer "pause".
Press and hold while switching on the power to
conduct media calibration and print out a
configuration profile.
To resume printing after “Media Out “or
“Ribbon Out “ errors have been resolved.
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Power LED
Ready LED
ON
ON
OFF
OFF
Possible Problems
Solutions
Remarks
Media sensor cannot
index label gaps
Check the label path
Check the label sensor
If a continuous label roll
is in use, set
“continuous media”
printing in driver
settings or commands.
Media out
Install a new label roll
Paper jam
Recover the jam
Troubleshooting by LED Indicators Diagnosis
Normally, when the printer is in not working properly, the "Power"
LED blinks continuously, and printing and communication
between the host and printer stops. Refer to LED indications
listed below to understand possible solutions to resolve the
problems printer run into.
LED Indicators: Power and Ready LEDs blink at the same tempo
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Compact Printer Series - User’s Manual
LED Indicators: Power and Ready LEDs blink alternately
Power LED
Ready LED
ON
OFF
OFF
ON
Possible Problems
Solutions
Remarks
Ribbon out
Install a new
ribbon roll
Set “Direct Thermal”
printing by driver or
commands if no ribbon is
required.
Power LED
Ready LED
ON
ON
OFF
ON
Possible Problems
Solutions
Remarks
Serial IO error
Check serial baud rate at
both of your system and
the printer.
For serial
interface only
Cutter has failed, or
there is paper jam
inside the cutter.
Check the cutter or
recover paper jam.
Only applicable
when cutter
mode to cutter
mode.
Other possible
hardware errors.
Contact the reseller for
further service.
LED Indicators: Only the Power LED blinks
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Compact Printer Series - User’s Manual
Power LED
Ready LED
ON
ON
ON
OFF
Possible Problems
Solutions
Print head needs to
cool down
Printing will stop until the print head cools to
normal printing temperature.
Once it completes, the printer will
automatically resume the printing tasks sent
previously.
Printer head module
unlatched
Close the printer module and then press
firmly at both the left and the right of printer
module to properly latch.
Printer is in
PAUSE status
Press FEED button to resume printing.
Printer is receiving data
As soon as all the data has been received,
Ready LED will stay solid green and
automatically resume normal operation.
LED Indicators: Only the Ready LED blinks
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Miscellaneous
If the host shows "Printer Time out":
1. Check if the communication cable (serial) is connected
securely to your serial port on the PC and to the connector
on the printer at the other end.
2. Check if the printer power is turned on.
If the data has been sent, but there is no output from the printer.
Check the active printer driver, and see if Seagull driver for your
Windows system and the label printer has been selected.
Vertical streaks in the printout usually indicate a dirty or faulty
print head. (Refer to the following examples.)
Clean the print head. If the problem persists, replace the print
head.
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Poor printout quality:
The ribbon may not be qualified.
The media may not be qualified.
Adjust the Darkness (heat temperature).
Slow down the print speed.
Refer to the next chapter and clean the related spare parts.
Recovery
After correcting problems, simply press the panel button or restart
the printer to continue your print jobs. Make sure the LEDs are not
blinking and remember to resend your files.
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Note:
1. You must insert the power supply’s barrel connector into the
power jack on the back of the printer before connecting
communication cables.
2. This printer complies with FCC Rules and Regulations, Part 15,
for Class A Equipment, for use with fully shielded six-foot data
cables. Use of longer cables or unshielded cables may increase
radiated emissions above Class A limits.
4. Communications
Interfaces and Requirements
Argox CP printer series come with a nine-pin Electronics
Industries Association (EIA) RS-232 serial data interface, a USB
interface, Parallel, and Ethernet. A variety of interface options are
suitable for versatile applications:
CP-2140,CP-2140Z,CP-3140L,CP-3140ZL: Parallel, USB, and
Serial interfaces
CP-2140E,CP-3140LE,CP-3140ZLE: Ethernet, USB, and Serial
interfaces
USB Interface Requirements
The Universal Serial Bus (USB) interface is compatible with your
existing PC hardware. The USB’s “plug and play” design makes
installation easy. Multiple printers can share a single USB
port/hub.
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Compact Printer Series - User’s Manual
Note:
For technical and pin-out information, please refer to the Technical
Reference, Interface Specifications in this manual.
Serial (RS-232) Interface Requirements
The required cable must have a nine-pin "D" type male
connector on one end, which is plugged into the mating serial
port located on the back of the printer. The other end of the
signal interface cable connects to a serial port on the host
computer.
Parallel Interface Requirements
The required cable (IEEE 1284-compliant is recommended)
must have a standard 36-pin parallel connector on one end,
which is plugged into the parallel port located on the back of the
printer. The other end of the parallel interface cable connects to
the printer connector at the host computer. For pin-out
information, refer to the Reference Technical Information,
Interface Specification.
Serial and Parallel Cabling Requirements
Data cables must be of fully shielded construction and fitted with
metal or metalized connector shells. Shielded cables and
connectors are required to prevent radiation and reception of
electrical noise.
To minimize electrical noise pickup in the cable:
1. Keep data cables as short as possible.
(6 ft or 1.83m recommended)
2. Do not tightly bundle the data cables with power cords.
Compact Printer Series - User’s Manual
45
3. Do not tie the data cables to power wire conduits.
LED Status
Description
Both Off
No Ethernet link detected.
Blinking
The printer waits for printer ready.
It will take about 20 seconds to be ready.
Green
Speed LED
On: 100 Mbps link
Off: 10 Mbps link
Amber
Link/Activity LED
On: link up
Off: link down
Flash: activity
Note:
When using Ethernet model printer, please wait till the Ready
Indicator to stop blinking, before starting printer operations.
Amber LED
Green LED
Ethernet 10/100 Internal Printer Server Option
This connector is for Ethernet application; it is convenient to use
several printers by Ethernet connector at the same time.
Ethernet Module Status Indicators
Ethernet LED Indicators:
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46
Communicating with the Printer
Note:
We strongly recommend that you use the Seagull Driver Wizard
instead of the Microsoft Windows Add Printer Wizard when
installing and updating your Drivers by Seagull.
(Even though the "Add Printer Wizard" is from Microsoft, it too
easily performs a number of tasks incorrectly when updating
existing drivers. It also badly handles the situation where a printer
driver is already in use by a Windows application.)
The bundled printer driver can be applied to all applications under
Windows XP/ Vista/ Windows 7/ Windows 8, supporting 32-bit/
64-bit operation systems. With this driver you can operate any
popular Windows software applications including Argox Bartender
UL label editing software or MS Word, etc., to print to this printer.
The following installation steps are based on CP-2140 as an
example. The screens included for these steps are taken from
Windows XP; steps in other versions of operation systems are
similar. Drivers can be installed via the DVD included in printer
package; or it can be downloaded from Argox website >>
Technical Support >> Download Center >> select product model
to access: http://www.argox.com/content.php?sno=0000033
Installing a Plug and Play printer driver (for USB only)
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Compact Printer Series - User’s Manual
1. Turn off the printer. Plug the power cable into the power
socket on the wall, and then connect the other end of the
cable to printer's power socket. Connect the USB cable to the
USB port on the printer and on the PC.
2. Turn on the printer. If the printer supports Plug-and-Play, and
you have successfully connected it using a USB cable, then
the Windows Add Hardware Wizard will automatically detect
the printer and display a dialog that allows you to install a
driver. Click Cancel and do not install the driver using this
wizard.
3. Prepare the documentation and software DVD from printer
package and then install to DVD drive of your computer. The
DVD will bring out the following prompt. Click “Go”:
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Compact Printer Series - User’s Manual
4. Under CP series product selection prompt, choose Seagull
Driver version and then start installation:
Instead of the flash prompt above, another way to install
Seagull driver is to run the DriverWizard utility from the
Installation Directory where the Seagull driver files are located.
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Compact Printer Series - User’s Manual
5. On the Seagull Driver Wizard prompt, select the first radio
button to “Install a driver for a Plug and Play printer”:
Then click “Next.”
6. Enter Printer name (i.e. Argox CP-2140 PPLB) and select "do
not share this printer”, and click "Next"
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7. Check all the data on the showing screen, if it is correct, click
"Finish".
8. After the related files have been copied to your system, click
"Finish".
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9. After driver installation is complete, click "Close".
The driver should now be installed.
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Compact Printer Series - User’s Manual
Installing a Printer Driver (for other interfaces except USB)
1. Turn off the printer. Plug the power cable into the power
socket on the wall, and then connect the other end of the
cable to printer's power socket. Connect the Parallel cable,
Serial cable, or Ethernet cable to the proper port on the printer
and on your computer.
2. Prepare the documentation and software DVD from printer
package and then install to DVD drive of your computer. The
DVD will bring out the following prompt. Click “Go”:
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3. Under CP series product selection prompt, choose Seagull
Driver version and then start installation:
Instead of the flash prompt above, another way to install
Seagull driver is to run the DriverWizard utility from the
Installation Directory where the Seagull driver files are located.
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4. On the prompt, Windows Printer Driver, select “I accept…”
and click "Next".
5. Assign the directory to keep Seagull driver, (for example:
C:\Seagull) and click "Next".
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6. Click "Finish".
7. Select Install printer drivers and Click "Next"
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8. Make sure printer is connected to PC, select “Other” and click
“Next”:
9. Select model & emulation - the following examples are based
on model CP-2140 PPLB:
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10. Select the port of the printer and click "Next".
Argox CP-2140 PPLB
11. Enter Printer name (i.e. Argox CP-2140 PPLB) and select
"do not share this printer”, and click "Next".
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12. Check all the data on the showing screen, if it is correct, click
"Finish".
13. After the related files have been copied to your system, click
"Finish".
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14. After driver installation is complete, click "Close".
The driver should now be installed.
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5. Caring for Your Printer
Note: Always switch off printer power before cleaning.
In case of long-time printing, surface of print head may be
very hot. Please wait till print head cools down properly
before maintenance, to prevent burns. During maintenance,
do not directly touch print head surface, to avoid its damage
and any possible injury to you. Use cleaning material instead.
Print Head Maintenance Guide
To keep the Print Head remain in the best conditions and
efficiency and to extend duration for use, regular cleaning action
is needed:
Cleaning Interval
It’s strongly recommended to regularly clean print heads at least
when changing every one label roll (in direct thermal printing
mode) or every one ribbon roll (in thermal transfer printing mode).
In addition, if printers are operated under critical applications and
environments, or if it’s found that print quality is degraded, please
clean print heads more frequently.
Cleaning Material
Surface of print head’s heating element is very fragile. To prevent
from any possible damage, please use soft cloth/ cotton buds with
“Ethanol” or “IPA” to clean print head surface.
It’s strongly recommended to wear hand gloves during cleaning
progress.
Do not touch print head surface by bare hands or with any hard
equipment.
Water or spit should be kept away in case of corrosion on heating
elements.
Cleaning Direction
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When cleaning the print head, always wipe in One-Way Direction
- from Left to Right only, or, from Right to Left only, to clean
“Heating Line” of print head gently without excessive stress.
Do not wipe back and forth, to avoid dust or dirt on cleaning cotton
would be attached onto print head again.
Special Caution:
Warranty of print heads will be void if print head serial number is
removed, altered, defected, or made illegible, under every
circumstance.
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6. Product Specification
Specifications
CP-2140
CP-2140E
CP-3140L
CP-3140LE
Printing Method
Direct Thermal / Thermal Transfer
Printing
Resolution
203 dpi(8 dots/mm)
300 dpi
(12 dots/mm)
Printing Speed
2~4ips (50.8~101.6mm/s)
1~up to 4ips
(25.4~101.6
mm/s)
Printing Length
Max 100”(2540mm)
Min 0.2”(5mm)
Max 50”(1270mm)
Min 0.2”(5mm)
Printing Width
Max 4.1”(104mm)
Memory
8MB DRAM (5MB user available)
4MB Flash ROM (2MB user available)
8MB DRAM
(5MB user
available)
8MB Flash ROM
(6MB user
available)
CPU Type
32 bit RISC microprocessor
Sensors
Media Reflective sensor x 1 (movable) &
Media Transmissive sensor x 1 (Center fixed) /
Head open switch /
Ribbon end sensor
Operation
Interface
LED indicator (Power/Ready)x 2, Button(Feed) x 1
Communication
Interface
CP-2140, CP-3140L:
Parallel, RS-232(Baud rate: 2400~115200 bps), USB
CP-2140E, CP-3140LE:
Ethernet, RS-232(Baud rate: 2400~115200 bps), USB
Emulation
CP-2140, CP-2140E, CP-3140L, CP-3140LE: PPLA, PPLB
CP-2140Z, CP-3140ZL, CP-3140ZLE: PPLZ
Software Label editing
Seagull Driver, BarTender
Software –
Printer Utility, Font Utility
General Specification
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Utility
Media Type
Roll-feed, die-cut, continuous, fan-fold, tags, ticket in
thermal paper or plain paper and fabric label
Media
Max Width:4.33”(110mm) Min Width:1”(25.4mm)
Thickness:0.0025”~0.01”(0.0635~0.254mm)
Max roll capacity(OD):5”(127mm) Core size:1”(25.4mm) /
Max roll capacity(OD):4.5”(114.3mm) Core
size:0.5”(12.7mm) (optional) /
Max roll capacity(OD):4.72”(120mm) Core
size:1.5”(38.1mm) (optional)
Min Length: 0.79“(20mm) for rotary cutter option
Ribbon
Ribbon roll – max OD: 2.6”(67mm)
Ribbon Length: max 300m
Core size – ID: 1”(25.4mm)
Ribbon Width: 1”~4”, Wax, Wax/Resin, Resin
(Ribbon wound ink-side out or ink-side in)
Dimensions
L 273mm x W 225mm x H 186mm
Weight
2.1kg
Power Source
Universal Switching Power
Supply
Input: 100~240V,1.8A,
50-60Hz,
Output: 24VDC, 2.4A
Universal Switching Power
Supply
Input: 100~240V,1.5A,
50-60Hz,
Output: 24VDC, 2.91A
Operation
Environment
Operation Temperature: 40F~100F (4C~38C),
10% ~ 90% non-condensing,
Storage Temperature: -4F~122F (-20C~50C)
Media Stacker
Optional: CP-2140, CP-2140E, CP-3140L, CP-3140LE
Standard: CP-3140E
Optional Items
Cutter, RTC Card, ArgoKee
Agency Listing
CE, FCC, cTUVus, CCC, RoHS
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Fonts, Barcodes, and Graphics Specification
Programming
Language
PPLA
Internal fonts
9 fonts with different point size
6 fonts with ASD smooth font.
Courier font with different symbol sets.
Symbol sets
(Code pages)
Courier font symbol set: Roman-8, ECMA-94, PC,
PC-A, PC-B, Legal, and
PC437 (Greek), Russian.
Soft fonts
Downloadable soft fonts by Font Utility
Font size
1x1 to 24x24 times
Character
rotation
0, 90, 180, 270 degree, 4 direction rotation
Graphics
PCX, BMP, IMG, GDI and HEX format files
1D Barcodes
Code 39、UPC-A、UPC-E、Code 128 subset
A/B/C、EAN-13、EAN-8、HBIC、Codabar、Plessey、
UPC2、UPC5、Code 93、Postnet、UCC/EAN-128、,
UCC/EAN-128 K-MART、UCC/EAN-128 Random
weight、Telepen、FIM、Interleaved 2 of 5
(Standard/with modulo 10 checksum/ with human
readable check digit/ with modulo 10 checksum &
shipping bearer bars) 、GS1 Data bar (RSS)
The specifications of fonts, bar codes and graphics depends on
the printer emulation. The emulations PPLA, PPLB, and PPLZ are
printer programming languages, through which the host can
communicate with your printer.
Printer Programming Language PPLA
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2D Barcodes
MaxiCode、PDF417、Data Matrix (ECC 200
only) 、QR code、Composite Codes
Programming
Language
PPLB
Internal fonts
5 fonts with different point size
Symbol sets
(Code pages)
8 bits code page : 437, 850, 852, 860, 863, 865,
857, 861, 862, 855, 866, 737,
851, 869, 1252, 1250, 1251,
1253, 1254, 1255
7 bits code page: USA, BRITISH, GERMAN,
FRENCH, DANISH, ITALIAN,
SPANISH, SWEDISH and
SWISS
(300dpi printer models support Code page 437,
850, 852, 860, 863, 865, 1254 only)
Soft fonts
Downloadable soft fonts by Font Utility
Font size
1x1 to 24x24 times
Character
rotation
0, 90, 180, 270 degree, 4 direction rotation
Graphics
PCX , Binary Raster, BMP and GDI
1D Barcodes
Code 39、UPC-A、UPC-E、Matrix 2 of 5、
UPC-Interleaved 2 of 5、
Code 39 with check sum digit 、Code 93、EAN-13、
EAN-8 (Standard, 2 /5digit add-on) 、Codabar、
Postnet、Code128 subset A/B/C、
Code 128 UCC (shipping container code) 、
Code 128 auto、UCC/EAN code 128 (GS1-128) 、
Printer Programming Language PPLB
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Interleave 2 of 5、Interleaved 2 of 5 with check
sum、Interleaved 2 of 5 with human readable
check digit、German Postcode、Matrix 2 of 5、UPC
Interleaved 2 of 5、EAN-13 2/5 digit add-on、UPCA
2/5 digit add-on、UPCE 2/5 digit add-on、
GS1 Data bar (RSS)
2D Barcodes
MaxiCode、PDF417、Data Matrix (ECC 200
only) 、QR code、Composite Codes
Programming
Language
PPLZ
Internal fonts
8 (A~H) fonts with different point size.
8 AGFA fonts: 7 (P~V) fonts with fixed different
point size (not scalable).
1 (0) font with scaling point size.
Symbol sets
(Code pages)
USA1, USA2, UK, HOLLAND,
DENMARK/NORWAY, SWEDEN/FINLAND,
GERMAN, FRANCE1, FRANCE2, ITALY,
SPAIN, MISC, JAPAN, IBM850
Soft fonts
Downloadable soft fonts by Font Utility
Font size
1x1 to 10x10
Character
rotation
0, 90, 180, 270 degree, 4 direction rotation
Graphics
GRF, Hex and GDI
1D Barcodes
Code39、UPC-A、UPC-E、Postnet、Code128
subset A/B/C、Interleave 2 of 5、
Interleaved 2 of 5 with check sum、
Interleaved 2 of 5 with human readable check
digit、Code 93、Code 39 with check sum digit、
MSI、EAN-8、Codabar、Code 11、EAN-13、
Printer Programming Language PPLZ
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Plessey、GS1 Data bar (RSS) 、Industrial 2 of 5、
Standard 2 of 5、Logmars
2D Barcodes
MaxiCode、PDF417、Data Matrix (ECC 200
only) 、QR code、Composite Codes
Pin
Signal
Description
1
VBUS
5V
2
D -
Differential data signaling pair -
3
D +
Differential data signaling pair +
4
GND
Ground
12
3 4
12
3 4
USB series “B” Receptacle Interface
Interface Specification
This section presents the interface specifications of IO ports for
the printer. These include pin assignments, protocols and detailed
information about how to properly interface your printer with your
host or terminal.
USB Interface
Connector Terminal Pin Assignment
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Serial Interface
Pin
Signal
Description
1
No function
Shorted to Pin - 6
2
Received Data,
RxD
Input. Serial “Received Data”
3
Transmitted Data,
TxD
Output. Serial “Transmitted
Data”.
4
No function
No connection
5
GND
Signal Ground
6
No function
Shorted to Pin - 1
7
Request to Send,
RTS
Output. Used as the control
signal for “H/W Flow Control “
8
Clear to Send, CTS
Input. Used as the control
signal for “H/W Flow Control”
9
+5V
Output. Pin 9 is reserved for
KDU (keyboard device unit)
The RS232 connector on the printer side is a female, DB-9.
Note :
Pin 9 are reserved for KDU (keyboard device unit), therefore
do not connect these pins if you are using a general host like
a PC.
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Parallel (Centronics) Interface
Pin
Direction
Definition
Pin
Direction
Definition
1
In
/STROBE
13
Out
SELECT
2
In
Data1
14,15
NC
3
In
Data 2
16
-
Ground
4
In
Data3
17
-
Ground
5
In
Data4
18
6
In
Data5
19~30
-
Ground
7
In
Data6
31
NC
8
In
Data7
32
Out
/Fault
9
In
Data8
33~36
-
NC
10
Out
/ACK
11t
Out
BUSY
12
Out
PE
The parallel port is a standard 36-pin Centronics, which complies
with IEEE 1284 standard (compatibility mode). Pin assignments
are as follows:
Auto Polling
Both the serial port and parallel port of this printer can be
activated at the same time, i.e the printer can simultaneously
communicate with two PCs via different ports. However as no port
contention is made for this printer, if both PCs transmit data at the
same time the data may become damaged in the receiving buffer.
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Ethernet Interface
Pin
Signal
1
Transmit+
2
Transmit-
3
Receive+
4
Reserved
5
Reserved
6
Receive-
7
Reserved
8
Reserved
1 2 3 4 5 6 7
The following port complies with Ethernet communication.
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Connection with Host
Host 25S
Printer 9P
Host 9S
Printer
9P
(PC or compatible)
(PC or compatible)
DTR 20
……
1 DSR
DTR 4
……
1 DSR
DSR 6
……
6 DTR
DSR 6
……
6 DTR
TX 2
……
2 RX
TX 3
……
2 RX
RX 3
……
3 TX
RX 2
……
3 TX
CTS 5
……
7 RTS
CTS 8
……
7 RTS
RTS 4
……
8 CTR
RTS 7
……
8 CTS
GND 7
……
5 GND
GND 5
……
5 GND
Host 25S
Printer 9P
Host 9S
Printer
9P
(PC or compatible)
(PC or compatible)
TX 2
……
2 RX
TX 3
……
2 RX
RX 3
……
3 TX
RX 2
……
3 TX
GND 7
……
5 GND
GND 5
……
5 GND
pin 4
pin 4
pin 5
pin 6
pin 6
pin 7
pin 20
pin 8
Alternatively you can just connect the 3 wires in the following
way.
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Printer
Terminal/Host
Pin 2- RxData
………
TxData
Pin 3- TxData
………
RxData
Pin 5- Ground
………
Ground
The simplest way to connect to other hosts (not PC compatible)
or terminals is:
In general, as long as the data quantity is not too large and you
use Xon/Xoff as flow control, it will be problem free.
Baud rate: 2400, 4800, 9600(default), 19200, 38400, 57600,
115200 bauds.(programmable by command)
Data format: always 8 data bits, 1 start bit and 1 stop bit.
Parity: always non parity
Handshaking: XON/XOFF as well as CTS/RTS (hardware flow
control).
If you run an application with the bundled printer driver under
Windows and use the serial port, you should check the above
parameters and set the flow control to "Xon/Xoff "or "hardware".
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7. Appendix
Warning: Blades inside cutters are quite sharp. To ensure your
safety, never attempt to insert fingers or objects into rotary cutter or
guillotine cutter. During all cutter operations including installation,
adjustment, or recovery from paper jam, please power off printer
first and unplug printer’s power cord.
Front Cover
Top cover
Middle Cover
Rotary Cutter and Guillotine Cutter Installation
Refer to the following steps to install the cutter kit onto printers:
1. Power off the printer.
2. Open Top Cover. Remove Front Cover.
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3. Loose the two screws (item 2) under Bottom (item 1).
4. Pull out to unlatch the front side of Middle Cover (item 3) and then
remove it upward from Bottom .
5. Loose the four screws (item 4) at both sides of Printer Module to
take Printer Module off from Bottom.
6. Find Cutter Baby Board in cutter package (item 5), and then
install onto JP16 socket on printer main board.
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Pull
3
2
4 5 1
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7. Remove Mylar Film from Printer Chassis. Thread Cutter
Cutter Cable
Guiding Hole (Mylar Film)
Printer
Chassis
Cable through the hole where Mylar Film locates, and then
connect to JP9 connector (CUTTER) on printer main board.
Cutter Cable should go though the hooks under Printer Chassis to
manage cables better.
Make sure Cutter Cable go upon the font side of Middle Cover.
8. Assemble back Printer Chassis and Middle Cover.
9. Pull the font side of Middle Cover. Then assemble back with
Bottom downward.
10. Fix the two screws to Bottom.
11. Install Cutter Module by fixing Cutter Bracket (item 6) on Printer
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Chassis with screws.
12. Close Printer Module and Top Cover.
Now cutter installation has been completed through the steps
above.
To load media, please refer to the section – Loading Media.
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6
Printer Module
Middle Cover
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Rotary Cutter and Guillotine Cutter Settings
Before printing and cutting tasks, please make sure whether the
cutter in use is Rotary Cutter, or Guillotine Cutter. Then select proper
settings via Seagull Driver for printer. The following installation steps
are based on CP-2140 as an example.
1. Check CP-2140 driver. Go to the prompt of Printer Properties, click
on the tag, “Tools’:
2. Click the “Configure” setting of driver, select “Cutter Setup”:
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3. “Cutter Setup” prompts will be indicated as below.
Check on the radio button, “Rotary” if there’s Rotary Cutter installed.
Then click “OK“:
Check on the radio button, “Guillotine” if there’s Guillotine Cutter
installed. Then click “OK“:
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4. Go to “Printing Preference” prompt of CP-2140 driver and then
click on the “Stock” tag. Check “Post-Print Action” settings and select
“Cut”.
※ If there’s Guillotine Cutter installed and partial cut function is
needed, select “Partial Cut” in “Post-Print Action”.
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Rotary Cutter with Paper Jam
Figure 1.
Figure 2.
If there is paper jam inside rotary cutter, refer to Rotary Cutter
Installation section to remove the rotary cutter. Check the Cam as
marked in Figure 1; find a slotted screwdriver to turn
counter-clockwise as Figure 2. During turning the Cam of cutter,
release the blade from paper and them remove the paper from the
cutter.
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Guillotine Cutter with Paper Jam
Figure 1.
Figure 2.
Guillotine Cutter with full cut function: Turn counter-clockwise.
Guillotine Cutter with partial cut function: Turn clockwise.
If there is paper jam inside guillotine cutter, check in Figure 2 and find
where the screw under guillotine cutter. It is to control cut actions of
guillotine cutter. Find a Phillips screwdriver to lay down the blade by
turning the screw as directions marked in the figures. Then paper can
be removed from the cutter.
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