Argox A-2240E, A-2240Z, A-2240ZE User Manual [nl]

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A SERIE PRINTERS

A-2240, A-2240E, A-2240Z,

A-2240ZE, A-3140, A-3140Z

A-2240M, A-2240ME

User’s Manual

Ribbon & Media Installation video

Introduction

Proprietary Statement

This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd.

Product Improvements

Continuous improvement of products is a policy of Argox Information Co., Ltd. All specifications and signs are subject to change without notice.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and the receiver.  Connect the equipment into a different outlet on a different circuit.  Consult the dealer or an experience Radio/TV technician for help.

This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. The user is cautioned that any changes or modifications not expressly approved by Argox Information Co., Ltd. could void the user’s authority to operate the equipment.

Liability Disclaimer

Argox Information Co., Ltd. takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Argox Information Co., Ltd. reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or

Website: http://www.argox.com

A Series User’s Manual

anyone else involved in the creation, production, or delivery of the

received, including interference that may cause undesired operation.

accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Argox Information Co., Ltd. has been advised of the possibility of such damages.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Safety

INDUSTRY CANADA NOTICE: This device complies with Industry Canada ICES-003 class A requirements. Cet equipement est conforme a ICES-003 classe A de la norm Industrielle Canadian.

Supplemental Information: This device complies with the

requirement of FCC Part 15 Rules. Operation is subject to the

following two Conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference

Please only use adapters with the following electrical characteristics and

are certified by current legislation. Using other adapters may damage the

device and void the warranty also cause risks to the user.

Features Output: 24VDC, 2.4A

The manufacturer declares under sole responsibility that this product

conforms to the following standards or other normative documents: EMC: EN 2010 Class A EN 55024:2010

Argox Information Co., Ltd certifies that the following products and/or

components are compliant with the current requirements of the European

Union Restriction on the use of Hazardous Substances (RoHS) Directive,

2011/65/EC.

A Series User’s Manual

Table of Contents

Introduction................................................................................. 2

Proprietary Statement ............................................................. 2

Product Improvements............................................................ 2

FCC Compliance Statement ................................................... 2

Liability Disclaimer.................................................................. 2

Safety ..................................................................................... 3

Getting Started............................................................................ 7

Unpacking............................................................................... 7

Package Contents.............................................................................8

Connecting the Power Supply................................................. 9

Getting to Know Your Printer..................................................... 12

Parts and Features ............................................................... 12

Controls and Indicators......................................................... 14

Loading Ribbon and Media....................................................... 16

Loading a Ribbon.................................................................. 16

Loading Media ...................................................................... 21

Standard Mode................................................................................21

Peel Off Mode..................................................................................26

Cutter Mode.....................................................................................31

Configuration and Configuration ............................................... 39

Performing Calibration and a Configuration Report............... 39

Resetting Printer to Factory Defaults .................................... 41

Sensor Detection .................................................................. 42

Detection Area of the Transmissive Sensor (edge)......................42

Detection Area of the Transmissive Sensor (centre)....................43

Detection Area of the Reflective Sensor .......................................44

Computer Connections............................................................. 45

USB Interface Requirements ................................................ 45

Serial (RS-232) Interface Requirements ............................... 46

Serial Cabling Requirements ................................................ 46

Ethernet 10/100 Internal Printer Server Option ..................... 48

Communicating with the Printer................................................ 50

Installing a Plug and Play printer driver (for USB only).......... 51

Installing the Printer Driver.................................................... 58

Troubleshooting ........................................................................70

LED Diagnosis ......................................................................70

Miscellaneous .......................................................................73

Recovery...............................................................................74

Caring for Your Printer............................................................... 75

Cleaning................................................................................75

Media Sensor ..................................................................................75

Thermal Print Head......................................................................... 75

Replacing Thermal Print Head ..............................................78

Technical Reference .................................................................81

General Specifications .......................................................... 81

Fonts, Bar Codes and Graphics Specification ....................... 84

Printer Programming Language A, PPLA .................................... 84

Printer Programming Language B, PPLB .................................... 85

Printer Programming Language Z, PPLZ.....................................86

Interface Specifications .........................................................87

USB Interface.................................................................................. 87

Serial ................................................................................................88

Ethernet ........................................................................................... 89

Connection with host ...................................................................... 90

Appendix I - Installing the Extension Card.................................92

A Series User’s Manual

Getting Started

DVD

Power Cord

Congratulations on choosing the Argox Amigo Series desktop barcode printer. This user’s manual will help you get to know your new printer. The manual includes a guide to operating the printer as well as related information on troubleshooting, maintenance, and technical reference. Illustrations are provided to help you quickly become familiar with the printer.

Unpacking

After receiving your printer, please check for possible shipping damage:

1. Inspect the outside of both the box and the printer for possible damage.

2. Open the top cover of the printer to see if the media compartments are in order.

Note: If damage has occurred, contact your shipping

company immediately to file a claim.

Printer

Quick Installation Guide

Package Contents

 Printer  Quick Installation Guide  DVD  Power Supply  Power Cord  USB Cable  0.5” ID Core for Ribbon  Media Holder

Media Holder

USB Cable

Power Supply

0.5” ID Core for Ribbon

A Series User’s Manual

Connecting the Power Supply

Connect the power supply as below.

WARNING: 1. do not operate the printer and power supply in an

area where they might get wet.

1. Make sure the power switch is in the "O" position.

2. Insert the barrel connector of the power supply into the power jack on the back of the printer.

3. Insert the separate power cord into the power supply.

4. Plug the other end of the cord into an AC electrical outlet.

A-2240/A-3140/A-2240M

A Series User’s Manual

Getting to Know Your Printer

The illustrations that follow describe the printer’s parts, features, controls, and indicators.

Parts and Features

Top Cover

Ready Indicator

Power Indicator

Power Cord

A-2240E/A-2240ME

Feed Button

Power Switch

A Series User’s Manual

Media Hanger

Release Levers

Controls and Indicators

The printer’s controls and indicators are shown in the diagram below. The following table explains control and indicator functions.

Ribbon Pick-up Holder

Ribbon Supply Holder

Thermal Printhead

Top Cover

Ready Indicator

Power Indicator

Feed Button

Power Switch

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Control /

Indicator

Power Switch

Power Indicator

Ready Indicator

Feed Button

Function

 On: turns on normal operation

 Off: turns off power

Note: Turn power off before connecting or

disconnecting cables

 Green light shows printer power on

 Light off shows printer power off

 Blinking light indicates error has occurred

 Green shows printer is ready to operate

 Blinking light indicates printer is paused or

receiving data

 Seagull driver status monitor

 Press to advance the label media to the

first printing position

 Press to take the printer out of "pause"

 Press and hold while turning on the power

to print out a configuration profile

Loading Ribbon and Media

This section describes how to load ribbon and media in the Amigo Series printers.

Loading a Ribbon

Note: This section does not apply to direct thermal printing.

1. Lift the top cover to expose the media compartment.

2. Unlatch the print head module by pushing the two purple release levers on the sides toward the rear.

3. Turn over the print head module to expose the ribbon supply holder.

A Series User’s Manual

Ribbon Supply Holder

Release Lever

Media Compartment

Print Head Module

4. Unwrap the ribbon roll pack and separate the ribbon roll and

the bare core.

5. Attach the edge of the ribbon on the bare core and wind it a

little bit onto the core.

6. Insert the ribbon roll into the supply holder. (First snap in the

right side and then the left side.)

Ribbon Roll

Bare Core

A Series User’s Manual

7. Turn back the print head module and then insert the bare core

into the pick-up holder. (First snap in the right side, then the

left side.)

8. Turn the wheel of the print head module to ensure the ribbon is

tightly wound.

9. Press down the print head module on both sides firmly till you

hear a snap.

Wheel

Print Head Module

A Series User’s Manual

Loading Media

Ribbon Roll

The Amigo Series printers offer three different loading modes: standard, peel-off, or with a cutter.

 Standard mode allows you to collect each label freely.  Peel-off mode peels backing material away from the label

as it prints. After the label is removed, the next label prints.

 Cutter mode automatically cuts the label after it prints.

Standard Mode

1. Lift the top cover to expose the media compartment.

2. Remove the media hanger.

3. Load the media roll onto the hanger.

4. Unlatch the print head module.

5. Open the front cover to allow the labels pass through the slot.

Media Compartment

Media Hanger

A Series User’s Manual

Front Cover

A Series User’s Manual

6. Lead the labels through the media guides with the other hand. The media guide can be adjusted centrally to fit with different

label widths.

Media Guides

7. Press the print head module down firmly on both sides until you hear a snap.

Print Head Module

A Series User’s Manual

8. Close the top cover and turn on the printer or press the feed button if the printer is already on.

Feed Button

Peel Off Mode

1. Unscrew the two screws behind the front cover.

2. Remove the front cover.

Screw

A Series User’s Manual

3. Plug in the dispenser connecter.

4. Mount the dispenser module.

Dispenser Connecter

Dispenser Module

5. Secure the two screws behind the front cover.

6. Lead the labels through the media guides and dispenser.

Screws

Media Guides

Dispenser

A Series User’s Manual

7. Press down the print head module firmly until you hear

a snap.

8. Close the top cover and turn on the printer or press the feed button if the printer is already on.

Feed Button

9. Press the feed button and the label backing paper will come out from the slot under dispenser.

Note: The feed button does not make the printer peel.

Peeling occurs only when the software is properly set.

Feed Button

Label

Backing Paper

A Series User’s Manual

Cutter Mode

Note: For cutter mode you must first install the cutter and cutter

baby board to J16 on the main board

1. Turn off the POWER switch.

2. Unscrew the two screws behind the front cover.

3. Remove the front cover.

Screw

Front Cover

4. Loose the 2 screws on the printer bottom.

5. Pull out front side of "Middle Cover" then remove it from "Bottom".

6. Take out "Middle Cover".

Screw

A Series User’s Manual

7. Remove the whole print head assembly by releasing the 4 screws at its feet.

8. Plug the cutter baby board to J16 on the main board.

A Series User’s Manual

J16

9. Reattempt the print head assembly by securing the 4 screws and pull the front side of "Middle Cover" to put it back.

10. Screw the 2 screws on the printer bottom.

11. Unscrew the screw on the printer module.

12. Remove the tear off bar.

Tear Off Bar

13. Plug in the cutter connecter

14. Mount Cutter module, and install cutter module completely.

A Series User’s Manual

15. Lead the label through the media guides and cutter slot.

16. Press down the print head module firmly on both sides until you hear a snap.

Media Guides

A Series User’s Manual

Note: The feed button does not make the printer cut. Cutting

occurs only when the software is properly set.

Feed Button

A Series User’s Manual

Configuration and Configuration

This section discusses calibration, printing configuration and resetting the printer to factory defaults.

Performing Calibration and a Configuration Report

1. Make sure the media is properly loaded and the top cover of

the printer is closed.

2. Turn off the printer power.

3. Press and hold the FEED button while turning on the power,

until the printing motor is activated.

4. Media Calibration will be performed while the printer

automatically feeds the label stock for a certain length; then the printer motor suspends for one second and then prints out configuration/ self-test labels. Release the FEED button as soon as printer starts to print.

5. The profile includes firmware version, ROM checksum,

RS-232, thermal transfer/direct thermal settings, hardware configuration, and font types.

6. At PPLB emulation, the printer enters character dump mode.

To exit from dump mode, press the feed button again. (If you accidentally print the label without exiting from dump mode in

advance, you need to turn on the printer or press feed button again to print normally.)

Important! You must always carry out calibration when

changing media. Failure to do so will result in improper detection by the label sensor.

Note: When using A-2240E or A-2240ME models, if you do not

need configuration report, please press and hold the feed button while turning on the power, wait after about 20-25 seconds, release the feed button as soon as printer starts to feed a label.

Note: Revise the factory default settings that stored in flash, even if turn off the power source cannot be eliminated.

A Series User’s Manual

Resetting Printer to Factory Defaults

1. Turn on the printer and wait till both "Ready" indicator and

"Power" indicator stay solid green.

2. Press the "Feed" button for 5 seconds, and the "Ready"

indicator and "Power" indicator will go off in order.

(at this step, if the “FEED” button is pressed for 10 seconds, printer will reset first >> feed blank labels as media calibration >> and then print configuration/ self-test labels.)

3. Once "Power" indicator becomes lit again, release the

FEED button.

4. "Ready" indicator will then become lit, too. At this moment, the printer has resumed its factory default settings

Note: Revise the factory default settings that stored in flash, even

if turn off the power source cannot be eliminated.

Sensor Detection

Detection Area of the Transmissive Sensor (edge)

The Transmissive Sensor (edge) is positioned at 7.7mm from the left edge of media.The detection area, as illustrated below.

A Series User’s Manual

Detection Area of the Transmissive Sensor (centre)

The Transmissive Sensor (centre) is positioned at the centre of the media.The detection area, as illustrated below.

Detection Area of the Reflective Sensor

The reflective Sensor (edge) is positioned at 5.65mm from the left edge of media.The black mark minimum width (horizontal) should be 10mm on the left edge of media. The detection area, as illustrated below.

A Series User’s Manual

Computer Connections

Note: You must insert the power supply’s barrel connector

into the power jack on the back of the printer before connecting communication cables.

This printer comes with a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a USB interface and Ethernet option. You must supply the required interface cable for your application.

Note: This printer complies with FCC Rules and Regulations,

Part 15, for Class A Equipment, for use with fully shielded six-foot data cables. Use of longer cables or unshielded cables may increase radiated emissions above Class A limits.

USB Interface Requirements

The Universal Serial Bus (USB) interface is version 2.0 and 1.1 compliant and provides a full-speed (12Mb/s) interface that is compatible with your existing PC hardware. The USB’s “plug and play” design makes installation easy. Multiple printers can share a single USB port/hub.

Serial (RS-232) Interface Requirements

The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.

For technical and pin-out information, please refer to the Technical Reference, Interface Specifications in this manual.

Serial Cabling Requirements

Data cables must be of fully shielded construction and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

 Keep data cables as short as possible (6 ft or 1.83m

recommended).

 Do not tightly bundle the data cables with power cords.  Do not tie the data cables to power wire conduits.

Notes:

Default settings are included in the configuration report.

A Series User’s Manual

A-2240/

A-3140/

A-2240M

Ethernet 10/100 Internal Printer Server Option

This connector is for Ethernet application; it is convenient to use several printers by Ethernet connector at the same time.

Notes: When using Ethernet model printer, please wait till the Ready Indicator to stop blinking and then can start to use printer.

A Series User’s Manual

Power Cord

A-2240E/A-2240ME

A Series User’s Manual

Ethernet Status/Activity Indicators

LED Status Description

Both Off No Ethernet link detected

Green LED

Amber LED

Green LED

Speed LED On: 100 Mbps link Off: l0 Mbps link Link/Activity LED On: link up Off: link down Flash: activity

Amber LED

Communicating with the Printer

The bundled printer driver can be applied to all applications under Windows XP/ Vista/ Windows 7, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer.

The following installation steps are based on A-2240 as an example. The screens included for these steps are taken from Windows XP; steps in other versions of operation systems are similar.

A Series User’s Manual

Installing a Plug and Play printer driver (for USB only)

Note:

We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull. (Even though the "Add Printer Wizard" is from Microsoft, it too easily performs a number of tasks incorrectly when updating existing drivers. It also badly handles the situation where a printer driver is already in use by a Windows application.)

1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the USB port on the printer and on the PC.

2. Turn on the printer. If the printer supports Plug-and-Play, and you have successfully connected it using a USB cable, then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver. Click Cancel and do not install the driver using this wizard.

3. Prepare the documentation and software CD-Rom from printer package and then install to CD-Rom drive of your computer. The CD-Rom will bring out the following prompt. Click “Go”:

4. Under A-2240 product selection prompt, choose Seagull Driver version and then start installation:

A Series User’s Manual

Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.

5. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer”:

Argox A-2240 PPLB

Then click “Next.”

6. Enter Printer name (i.e. Argox A-2240D PPLB) and select "do not share this printer”, and click "Next"

Argox A-2240 PPLB

A Series User’s Manual

7. Check all the data on the showing screen, if it is correct, click

"Finish".

8. After the related files have been copied to your system, click "Finish".

Argox A-2240 PPLB

USB002

Argox A-2240 PPLB

7.1.9_M-5

Installing printer ‘Argox A-2240 PPLB’…

A Series User’s Manual

9. After driver installation is complete, click "Close".

The driver should now be installed.

Installed printer Argox A-2240 PPLB

Installing the Printer Driver

1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.

2. Prepare the documentation and software DVD-Rom from printer package and then install to DVD-Rom drive of your computer. The DVD-Rom will bring out the following prompt. Click “Go”:

A Series User’s Manual

3. Under A-2240 product selection prompt, choose Seagull

Driver version and then start installation:

Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.

4. On the prompt, Windows Printer Driver, select “I accept…”

and click "Next".

A Series User’s Manual

5. Assign the directory to keep Seagull driver, (for example:

C:\Seagull) and click "Next".

6. Click "Finish".

A Series User’s Manual

7. Select Install printer drivers and Click "Next"

A rgox A-

2240

PPLB

8. Select model & emulation - the following examples are based on model A-2240 PPLB:

A Series User’s Manual

9. Select the port of the printer and click "Next".

Argox A-2240 PPLB

10. Enter Printer name (i.e. Argox A-2240 PPLB) and select

"do not share this printer”, and click "Next".

A Series User’s Manual

Argox A-

2240 PPLB

11. Check all the data on the showing screen, if it is correct, click "Finish".

12. After the related files have been copied to your system, click "Finish".

Argox A-2240 PPLB

USB001

7.1.9_M-5

Installing printer ‘Argox A-2240 PPLB’…

A Series User’s Manual

13. After driver installation is complete, click "Close".

The driver should now be installed.

Installed printer Argox A-2240 PPLB

Troubleshooting

Normally, when the printer is in not working properly, the "Power" LED blinks continuously, and printing and communication between the host and printer stops.

LED Diagnosis

If the Power and Ready LEDs are blinking, it means you may have a problem. To understand the problem, please check the Power and Ready LEDs and refer to the following solutions:

LED Indicators: Power and Ready LEDs blink at the same tempo

Power LED Ready LED

ON ON OFF OFF

Possible Problems

Miss-detect gap

Label stock out Supply the label roll Label stock not

installed Label jam Recover the jam

Check the label path Check the label sensor

Install the label roll

Solutions Remarks

If you use a continuous label roll and run under Windows, select the continuous media.

A Series User’s Manual

LED Indicators: Power and Ready LEDs blink alternately

the print head cools to

an acceptable printing

rinter

LED Indicators: Only the Ready LED blinks

Power LED Ready LED

ON OFF OFF ON

Possible Problems

Ribbon out Supply the ribbon roll Ribbon jam Recover the jam Ribbon sensor error Replace ribbon

Solutions Remarks

Not applicable to direct thermal type.

sensor

LED Indicators: Only the Power LED blinks Power LED Ready LED

ON ON OFF ON

Possible Problems

Solutions Remarks

Serial IO error Check the baud rate Serial interface

only

Memory full Add the extension

RAM(flash memory card)

Cutter failed, or jam at cutter

Check the cutter Recover the jam

Occurs only when installing or setting the cutter

Hardware error Call for service

Power LED Ready LED

ON ON ON OFF

Possible Problems Solutions Remarks

Print head too hot Printing will stop until

temperature. When it does, the printer will automatically resume

operation. Printer head module uncovered

Make sure that p

head module has

been covered.

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Miscellaneous

 If the host shows "Printer Time out"

1. Check if the communication cable (serial) is connected securely to your serial port on the PC and to the connector on the printer at the other end.

2. Check if the printer power is turned on.

 If the data has been sent, but there is no output from the

printer. Check the active printer driver, and see if Seagull driver for your Windows system and the label printer has been selected.

 Vertical streaks in the printout usually indicate a dirty or faulty

print head. (Refer to the following examples.)

 Poor printout quality:

 The ribbon may not be qualified.  The media may not be qualified.

 Adjust the Darkness (heat temperature).  Slow down the print speed.  Refer to the next chapter and clean the related spare parts.

Recovery

After correcting problems, simply press the panel button or restart the printer to continue your print jobs. Make sure the LEDs are not blinking and remember to resend your files.

Clean the print head. If the problem persists, replace the print head.

A Series User’s Manual

Caring for Your Printer

Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in inadvertent loss off labels, label jams and possible damage to the printer.

Note: Turn off the printer before cleaning.

Cleaning

Clean the following components of the printer using a cotton bud dampened with alcohol. Do not soak the cotton bud excessively.

Media Sensor

Debris or dirt on the media sensor can cause a miss-read or unstable detection of the label gap. Clean with a cotton bud dampened with alcohol.

Thermal Print Head

Thermal paper stock and the ribbon release debris on the print head, which degrades printing quality. Clean the print head with methanol or isopropyl alcohol and a cotton bud. Do not touch the heater element with your fingers. Debris or dirt on the roller should be cleaned with alcohol.

TPH Cleaning Interval:

It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it’s found print quality is degraded, please clean print heads more frequently.

TPH Cleaning Material:

Surface of print head’s heating element is very fragile. To prevent from any possible damage, please use soft cloth or cotton buds with “Ethanol” or “industry alcohol” to clean print head surface. It’s strongly recommended to wear hand gloves during cleaning progress. Do not touch print head surface by bare hands or with any hard equipment. Water or spit should be kept away in case of corrosion on heating elements.

TPH Cleaning Direction:

When cleaning print head, please always wipe in One-Way Direction - from Left to Right only, or from Right to Left only, to clean “Heating Line” of print head gently without excessive stress. Do not wipe back and forth, to avoid dust, dirt, or ribbon residue on cleaning cotton would be attached onto print head again. (Please refer to below picture)

A Series User’s Manual

Replacing Thermal Print Head

1. Turn off the power and wait for both LEDs to go off.

2. Push the print head module and pull it down as shown by the two arrows below. This releases the print head module from the printer chassis.

Special Caution:

Warranty of print heads will be void if print head serial number is removed, altered, defected, or made illegible, under every circumstance.

Push

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3. Loosen the 2 screws(C) and take off COVER-TPH(79)

4. Unplug the 2 print head cables from the connectors on the old TPH-module.

5. Plug the 2 print head cable to the new TPH-module.

6. Screw the COVER-TPH (79).

7. Put the new “Print Head module” onto “Printer Chassis” with the same way, which you released it from “Printer Chassis

Important notice during TPH replacement

1. Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion.

2. Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch.

3. Residue or contamination should NOT be removed by a cutter to prevent any damage by dent or scratch.

4. Connector side should NOT be touched when cleaning TPH to prevent delaminated solder between FPC and wafer. Ink-jet characters could be erased, if cleaning cloth was touched them on FPC or label.

5. Heater surface should be free from any condensation.

6. TPH should NOT be put heater surface down.

A Series User’s Manual

Technical Reference

General Specifications

A-2240

Specification

Printing method Printing resolution Printing speed Printing length Printing width

Memory

CPU type

Sensors

Operation interface Communication Interface

Fonts

A-2240Z A-2240E A-2240ZE

203 dpi (8dots/mm) 300 dpi(12dots/mm)

Up to 5 ips (127mm/s) Up to 4 ips (102 mm/s)

Max 100” (2540 mm) Max 50” (1270 mm)

8MB DRAM(6MB user available)

4MB Flash ROM(2MB user available)

Media gap & black line Reflective sensor x 1 (movable)& Transmissive sensor x 1 (movable)

Center Fixed transmissive x 1 / Head open switch / Ribbon end sensor

A-2240, A-2240Z, A-3140, A-3140Z, A-2240M: RS-232(Baud rate 2400 ~ 115200 bps), USB A-2240E, A-2240ME: RS-232(Baud rate 2400 ~ 115200 bps), USB, Ethernet

Internal character sets standard 5 alpha-numeric fonts from 0.049”H ~ 0.23” H (1.25mm ~ 6.0mm) Internal fonts are expandable up to 24x24 4 direction 0 ~ 270 rotation Soft fonts are downloadable Ability to print any Windows True Type font eas ily

A-2240M

A-2240ME

Direct Transfer/Thermal Transfer

Max 4.1” (104mm)

8MB DRAM(5MB user available) 8MB Flash ROM(6MB user available)

32 bit RISC microprocessor

LED indicator(Power/Ready)x2, Button(Feed)x1

A-3140Z

A-3140

1D Barcodes

2D Barcodes

Graphic

Emulation

Software-Label editing

Software-Utility

Media Type

Media

Ribbon

PPLA: Code 39, UPC-A, UPC-E,Code 128 subset A/B/C, EAN-13, EAN-8, HBIC, Codabar, Plessey, UPC2, UPC5, Code 93, Postnet, UCC/EAN-128, UCC/EAN-128 K-MART, UCC/EAN-128 Random Weight, Telepen, FIM, Interleave 2 of 5 (Standard/with modulo 10 checksum/with human readable check digit/with modulo 10 checksum & shipping bearer bars), GS1 Data bar (RSS)

PPLB: Code 39 Std. & Extended, UPC-A, UPC-E, Matrx 2 of 5, UPC-Interleaved 2 of 5,Code 39 with check sum digit, Code 93, EAN-13, EAN-8 (Standard, 2 /5digit add-on), Codabar, Postnet, Code128 subset A/B/C, Code 128 UCC (shipping container code), Code 128 auto, UCC/EAN code 128 (GS1-128), Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, German Postcode, Matrix 2 of 5,UPC Interleaved 2 of 5, EAN-13 2/5 digit add-on, UPCA 2/5 digit add-on, UPCE 2/5 digit add-on, GS1 Data bar (RSS)

PPLZ: Code39, UPC-A, UPC-E, Postnet, Code128 subset A/B /C, Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, Code 93, Code 39 with check sum digit, MSI, EAN-8, Codabar, Code 11, EAN-13, Plessey, GS1 Data bar (RSS), Industrial 2 of 5, Standard 2 of 5, Logmars PPLA /PPLZ : MaxiCode, PDF417,Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode, Micro PDF417 PPLB: MaxiCode, PDF417, Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode

PPLA/PPLB: PCX, BMP, IMG, HEX,GDI, Binary raster(PPLB Only)

A-2240, A-2240E, A-2240M, A-2240ME,A-3140: PPLA/PPLB

Windows Driver (XP/Vista/ Windows 7/8 ) BarTender

Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain paper and fabric label

Min Width:1”(25.4mm) Thickness:0.0025”~0.01”(0.0635~0.254mm) Max roll Capacity(OD): 5”(127mm)

Ribbon Width: 1”~4” Ribbon roll – max OD: 1.45”(37mm) Ribbon Length: max 100m Core size – ID:

0.5”(13mm) with notch Wax, Wax/Resin, Resin (Outside Ribbon)

PPLZ : GRF, Hex and GDI

A-2240Z, A-3140Z: PPLZ

Printer Utility, Font Utility

Max Width:4.33”(110mm)

Core size:1”(25.4mm)

A Series User’s Manual

Dimensions

Case Material

Weight

Power Source

W 201mm x H 179mm x L 245mm

ABS and PC

Universal Switching Power Supply Input: 100V~240V±10%, 1.5A, 50~60Hz, Output: 24VDC, 2.4A

ABS and PC with anti-microbial

material, Conforms to JISZ2801

2.2kgs

ABS and PC

A Series User’s Manual

Operation

94, PC,

/with modulo 10 checksum &

Environment

Optional Item

Agency Listing

Notes:

1. The bare core for the ribbon must be 11 cm in length. It

Operation Temperature: 40F~100F (4C~38C), 0% ~ 90% non-condensing, Storage Temperature:

Cutter, Dispenser Kit, Stacker, RTC Card, ArgoKee

-4F~122F (-20C~50C)

CE, FCC, cTUVus, CCC,

should have two opposite slits at two ends. If the ribbon itself is less than 11 cm, it must be aligned with the bare core in the center when you install it.

Fonts, Bar Codes and Graphics Specification

The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB and PPLZ are printer programming languages, through which the host can communicate with your printer.

Printer Programming Language A, PPLA

Programming

Language

9 fonts with different point size

Internal fonts

Symbol sets

6 fonts with ASD smooth font. Courier font with different symbol sets.

Courier font symbol set: Roman-8, ECMA-

(Code pages)

Soft fonts Downloadable soft fonts

PPLA

PC-A, PC-B, Legal, and PC437 (Greek), Russian.

A Series User’s Manual

Font size

Character

rotation

Graphics

Bar code types

1x1 to 24x24 times

0, 90, 180, 270 degree, 4 direction rotation

PCX, BMP, IMG, HEX, GDI

Code 39, UPC-A, UPC-E,Code 128 subset A/B/C EAN-13, EAN-8, HBIC, Codabar, Plessey, UPC2, UPC5, Code 93, Postnet, UCC/EAN-128, UCC/EAN-128 K-MART, UCC/EAN-128 Random Weight, Telepen, FIM, Interleave 2 of 5 (Standard/with modulo 10 checksum/with human readable check digit shipping bearer bars), GS1 Data bar (RSS), MaxiCode, PDF417,Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode, Micro PDF417

A Series User’s Manual

Printer Programming Language B, PPLB

737,851,869, 1252, 1250, 1251,

Code 39 with check

Composite

1 (0) font with scaling point size.

Programming

Language

Internal fonts

Symbol sets

5 fonts with different point size 8 bits code page : 437, 850, 852, 860, 863, 865,

7 bits code page: USA, BRITISH, GERMAN,

(Code pages)

(300dpi printer models support Code page 437,850, 852,860, 863,865,1254 only)

Soft fonts Downloadable soft fonts

Font size

Character

rotation

Graphics

Bar code types

1x1 to 24x24 times

0, 90, 180, 270 degree, 4 direction rotation

PCX, BMP, IMG, HEX, GDI, Binary raster

Code 39 Std. & Extended, UPC-A, UPC-E, Matrx 2 of 5, UPC-Interleaved 2 of 5, sum digit, Code 93, EAN-13, EAN-8 (Standard, 2 /5digit add-on), Codabar, Postnet, Code128 subset A/B/C, Code 128 UCC (shipping container code), Code 128 auto, UCC/EAN code 128 (GS1-128), Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, German Postcode, Matrix 2 of 5,UPC Interleaved 2 of 5, EAN-13 2/5 digit add-on, UPCA 2/5 digit add-on, UPCE 2/5 digit add-on, GS1 Data bar (RSS), MaxiCode, PDF417 Data Matrix (ECC 200 only), QR code, Codes, Aztec Barcode

PPLB

857, 861, 862, 855, 866,

1253, 1254, 1255

FRENCH, DANISH, ITALIAN, SPANISH, SWEDISH and SWISS.

Printer Programming Language Z, PPLZ

Programming

Language

8 (A~H) fonts with different point size.

Internal fonts

Symbol sets

(Code pages)

Soft fonts Downloadable soft fonts

Font size

Character

rotation

Graphics

Bar code types

8 AGFA fonts: 7 (P~V) fonts with fixed different

point size (can’t scale).

USA1, USA2, UK, HOLLAND, DENMARK , NORWAY, SWEDEN/FINLAND, GERMAN , FRANCE1, FRANCE2, ITALY, SPAIN, MISC, JAPAN, IBM850.

1x1 to 10x10 times

0, 90, 180, 270 degree, 4 direction rotation

GRF, Hex and GDI

Code39, UPC-A, UPC-E, Postnet, Code128 subset A/B/C, Interleave 2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable check digit, Code 93, Code 39 with check sum digit, MSI, EAN-8, Codabar, Code 11, EAN-13, Plessey, GS1 Data bar (RSS), Industrial 2 of 5, Standard 2 of 5, Logmars, MaxiCode, PDF417,Data Matrix (ECC 200 only), QR code, Composite Codes, Aztec Barcode, Micro PDF417

PPLZ

A Series User’s Manual

Interface Specifications

USB Interface

This is port complies with USB 2.0 Full Speed.

Connector Terminal Pin Assignment

Signal Description

VBUS 5V

D -

D +

GND Ground

Differential data signaling pair -

Differential data signaling pair +

3 4

USB series “B” Receptacle Interface

Serial

The RS232 connector on the printer side is a female, DB-9.

Pin Direction Definition

1 Shorted to Pin 6 2 In RxData 3 Out TxData 4 N.C. 5 Ground 6 Shorted to Pin 1 7 Out RTS 8 In CTS 9 Out +5V

Note : Pin 9 are reserved for KDU (keyboard device unit), therefore do not connect these pins if you are using a general host like a PC.

A Series User’s Manual

Ethernet

The following port complies with Ethernet communication.

Signal

1 Transmit+ 2 Transmit3 Receive+ 4 Reserved 5 Reserved 6 Receive7 Reserved 8 Reserved

Connection with host

Host 25S Printer 9P (PC or compatible) (PC or compatible)

DTR 20 …… 1 DSR

DSR 6 …… 6 DTR

TX 2 …… 2 RX

RX 3 …… 3 TX

CTS 5 …… 7 RTS

RTS 4 …… 8 CTR

GND 7 …… 5 GND

Alternatively you can just connect the 3 wires in the following way.

Host 25S Printer 9P (PC or compatible) (PC or compatible)

TX 2 …… 2 RX TX 3 …… 2 RX RX 3 …… 3 TX RX 2 …… 3 TX GND 7 …… 5 GND GND 5 …… 5 GND pin 4 pin 4 pin 5 pin 6

pin 6 pin 7 pin 20 pin 8

The simplest way to connect to other hosts (not PC compatible) or terminals is:

Host 9S Printer 9P

DTR 4 …… 1 DSR

DSR 6 …… 6 DTR

TX 3 …… 2 RX

RX 2 …… 3 TX

CTS 8 …… 7 RTS

RTS 7 …… 8 CTS

GND 5 …… 5 GND

Host 9S Printer 9P

A Series User’s Manual

Printer Terminal/Host

Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Pin 5- Ground ……… Ground

In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free.

Baud rate: 2400, 4800, 9600(default), 19200, 38400,

57600, 115200 bauds.(programmable by

command)

Data format: always 8 data bits, 1 start bit and 1 stop bit.

Parity: always non parity

Handshaking: XON/XOFF as well as CTS/RTS (hardware flow

control).

If you run an application with the bundled printer driver under Windows and use the serial port, you should check the above parameters and set the flow control to "Xon/Xoff "or "hardware".

Appendix I - Installing the Extension Card

Extension Card designated for all optional extension modules. For example, RTC card and Add-on card.

Install the extension card into the printer as follows:

1. Turn off the printer power.

2. Remove the top cover.

3. Release the two screws at the bottom of the base housing.

A Series User’s Manual

4. Remove the middle cover.

5. Mount the extension card to J14 on the main board.

Note: RTC card: Dip switch on DIP 5 should be put on OFF position. Add-on card: Dip switch on DIP 5 should be put on On position.

Slot for Extension card

6. Click back the middle cover.

7. Secure the two screws for the base housing.

8. Click the top cover into place.

A Series User’s Manual

Argox A-2240E, A-2240Z, A-2240ZE User Manual [nl]

Specifications and Main Features

Frequently Asked Questions

User Manual