Aquatic SYMPHONY User Manual

SYMPHONY

OWNER’S MANUAL &

INSTALLATION GUIDE

Note: Read all instructions before proceeding with installation.

All specifications are ± 1/4’’ and are subject to change without notice.

SERIES

TABLE OF CONTENTS

PRODUCT REGISTRATION INFORMATION 4
CONGRATULATIONS! 5

SAFETY INSTRUCTIONS 6

INSTALLATION INSTRUCTIONS

Pre-Installation Procedures 7
Electrical Installation 8
Structural Preparation 9
Framing Diagrams 10
Integrally Skirted Whirlpools 11
Flat Panel Skirt Installation 12-14
System Test and Clean-Up 15

OPERATION

Whirlpool Operations 16-18

MAINTENANCE AND CARE
Initial Cleaning 19
Whirlpool System Cleaning 19
Surface Cleaning 19
Jet Cleaning 19
Surface Scratch Removal 20
Repair Information 20
Water Quality Issues 20-21

TROUBLESHOOTING GUIDE
Symptoms/Possible Problems/Solutions 23
Serial Number - How to Locate 23

PARTS ORDER FORM/PARTS MAP/PARTS LIST
Parts Order Form 24
Parts Order Map 25
Parts Order List 26

AQUATIC LIMITED WARRANTY 27

AQUATIC INDUSTRIES, INC.

Product Registration Information

Your product warranty is registered and confirmed with Aquatic through the Serial Number on
your unit. You do not need to contact Aquatic to confirm registration. Please fill out the information
below and reference when contacting the distributor to expedite warranty claims.

OWNER INFORMATION:

Model Name

Serial Number

(See Table of Contents for Location)

Purchase Date

Distributor

P.O. Box 889 • Leander, TX 78646-0889

Phone [phone] • Fax [phone]

Aquatic Industries, Inc.

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CONGRATULATIONS!

You have chosen one of the finest bath products in the world! Aquatic Industries supports your purchase
with strong commitments to quality and customer satisfaction.
Please read and follow all of the instructions contained in this Owner’s Manual before installing, operating or
maintaining your whirlpool. In addition, you should continually refer to these instructions during the life of your
whirlpool. Failure to comply with these instructions may invalidate your warranty. If you have any questions
concerning installation, operation, maintenance or any other aspect of your whirlpool, please contact:

AQUATIC INDUSTRIES CUSTOMER SERVICE CENTER: 800-928-3707

(The Troubleshooting Guide on page 23 may be helpful in answering some of your questions.)

NOTE:

The installation and service of your whirlpool should be

performed ONLY by a qualified electrician, technician or plumber.

IMPORTANT!

This product MUST BE WATER-TESTED and inspected prior to installation

or warranty will be voided. See page 7 for instructions.

PLEASE CHECK ENTIRE UNIT FOR ANY DAMAGE.

If it appears damaged, contact your Aquatic Distributor immediately.

Aquatic Industries, Inc. warranty does not cover damage that occurs in transit.

Aquatic Industries, Inc.

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IMPORTANT SAFETY INSTRUCTIONS

WARNING: WHEN USING THIS UNIT, THESE BASIC PRECAUTIONS SHOULD BE FOLLOWED.

This manual contains information and instructions for proper operation and maintenance of your whirlpool. Failure to
follow these instructions could result in personal injury, electrical shock or fire.

READ AND FOLLOW ALL INSTRUCTIONS

DANGER! TO REDUCE THE RISK OF INJURY:

1. Do not permit children to use this unit unless they are closely supervised by an adult at all times.
Supervision is also required when whirlpool bath is used by an elderly or handicapped individual.

2. Use this unit only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.

3. Do not operate this unit without guard over the suction fitting.

4. The water in a whirlpool should never exceed 40°C (104°F). Water temperatures between 38°C (100°F)
and 40°C (104°F) are considered safe for a healthy adult. Use time should be limited to approximately
30 minutes, followed by a shower to cool down. Longer exposures may result in hyperthermia. The
symptoms of this condition are nausea, dizziness and fainting, which can be fatal. Lower water
temperatures are recommended for extended use (exceeding 10-15 minutes) and for young children.

5. Since excessive water temperatures have a high potential for causing fetal damage during the early
months of pregnancy, pregnant or possibly pregnant women should limit whirlpool water temperatures
to 38°C (100°F).

6. The use of drugs or alcoholic beverages before or during whirlpool use may lead to unconsciousness with
the possibility of drowning. Never use the whirlpool while under the influence of alcohol, anticoagulants,
stimulants, antihistamines, vasoconstrictors, vasodilators, hypnotics, narcotics or tranquilizers.

7. Persons with a medical history of heart disease, low or high blood pressure, circulatory system problems,
or diabetes should consult a physician before using a whirlpool.

8. Persons using medication should consult a physician before using a whirlpool since medication may
induce drowsiness while other medication may affect heart rate, blood pressure and circulation.

DANGER: To reduce the risk of injury, enter and exit the bath slowly.

WARNING: Never operate electrically connected devices in or near the bath. Never drop or insert any object into any

opening within the whirlpool.

This unit must be connected to a supply circuit that is protected by a Ground Fault Circuit Interrupter (GFCI). Such
a device should be installed by a licensed electrician and should be tested on a regular basis (at least monthly). To
test the GFCI push the TEST button. The GFCI should interrupt the power. Push the RESET button and the power
should be restored. If the GFCI fails to operate in this manner there is the possibility of an electric shock. DO NOT
USE. Disconnect the unit and have the problem corrected by a qualified service technician. To avoid the possibility
of personal injury and discoloration of the acrylic surface, the inlet water temperature should not exceed 60°C (140°F).
The bath should be drained after each use. Each bather should start their bath with fresh water.

CAUTION: DO NOT USE HARSH ABRASIVES OR SOLVENTS FOR CLEANING THIS UNIT.

INSTALLER/OWNER BEARS ALL RESPONSIBILITY TO COMPLY WITH ALL

STATE AND LOCAL CODES WHEN INSTALLING THIS PRODUCT.

SAVE THESE INSTRUCTIONS

Aquatic Industries, Inc.

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INSTALLATION

INSTRUCTIONS / GUIDELINES

READ ALL INSTRUCTIONS CAREFULLY BEFORE INSTALLATION

PRE-INSTALLATION PROCEDURES:

1. This whirlpool is factory-assembled, complete with motor, pump, controls and plumbing. DO NOT lift or support
unit using plumbing lines or any part of circulation system. DO NOT relocate or otherwise modify any part of the
factory-installed circulation system, as this may affect the performance or safe operation of the whirlpool and will
void all warranties.

2. Inspect whirlpool unit and circulation system carefully before installing. Water test the unit before installation. If any
damages or defects are observed, DO NOT INSTALL. Notify your dealer immediately.

TO TEST:

3. Fill the tub with hot water (approximately 1000 F) to the overflow and allow to stand for a few minutes.

4. Plug in pump cord and run pump for 10 minutes.

5. Inspect the tub completely. Any defect must be reported to Aquatic Industries, Inc. prior to installation in order to

6. Check to ensure that your installation will conform to all applicable codes and secure necessary permits. All electri-

7. This unit has been factory-tested prior to shipment for leakage and proper operation of the system. However,

Aquatic will not be liable for any defects or damages, including incidental or consequential damages that could
have been discovered or prevented by following these procedures for storage, handling and inspection.

PLACE THE TUB IN AN AREA WHERE IT MAY BE DRAINED AFTER TESTING.

have it covered by warranty.

cal and plumbing connections should be made by qualified electricians and plumbers.

in transit and handling, the half-unions on the suction and discharge ends of the pump may become loose. Make
sure these are hand-tight.

PRE-PLANNING ACCESS, PLUMBING AND ELECTRICAL INSTALLATION:

1. Sufficient clearance must be provided for access to service connections: motor, pump and electrical hook-ups.
(Minimum unobstructed access 16” x 16”)
A. Alcove Installation (with optional skirt): Access is provided by removing the skirt. To permit removal of skirt, allow

at least 6” clearance at both ends of tub: vanity, toilet, etc., must not obstruct skirt removal.

B. Island or Pier Installations: Provide access panel at motor end (see diagrams on page 9)
C. Sunken Installations: Provide access panel in floor or in ceiling below.

2. Drain/waste pipe stub must be located in wall or floor to match location of drain, waste and overflow
kit tee fitting. Provide a 6” x 12” box-out in sub-floor or slab (see diagrams on page 9).

3. When fittings (spout, handles, valves, etc.) are to be mounted on the unit, be certain that the hot and cold water copper
supply lines are located where there is ample room for mounting before setting the unit in place.

4. WARNING: When using electrical products, basic precautions should always be followed, including the
following:
A. DANGER: Risk of Electrical Shock. Connect only to a separate circuit protected by a Ground Fault Circuit

Interrupter (GFCI).

B. Connection. Electrical hook-up must be performed by a licensed electrician in accordance with local,

state and national electrical codes.

C. Access Panel Required. For built-in custom units, provide an access panel for servicing electrical

components (see Electrical Installation on page 8).

Aquatic Industries, Inc.

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INSTALLATION INSTRUCTIONS

ELECTRICAL INSTALLATION:

All local, state and national electrical codes must be observed by a licensed electrician in connecting power to the
Aquatic whirlpool.

When using electrical products, basic precautions should always be observed, including the following:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. Circuit: A separate circuit (not to supply any other electrical devices) is required as follows: For units

equipped with a pump motor only, a 110/120 VAC 15 Amp circuit is required. Wire coding is black [hot], white
[neutral] and green (or bare copper for ground).

3. GFCI: A Ground Fault Circuit Interrupter must be installed in the circuits which bring power to the

whirlpool; do not omit. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset
button. Power should be restored. If the GFCI fails to operate in this manner, there is a ground current flowing,
indicating the possibility of an electric shock. Do not use this unit. Disconnect the unit and have the problem
corrected by a licensed electrician before using.

4. Grounding: Motors have a three prong electrical plug requiring a black [hot], white [neutral] and

green wired circuit.

5. Bonding: A pressure wire connector is provided on the exterior of the motor within this unit to permit connection

of a No. 8 AWG solid copper bonding conductor between all electrical equipment, as needed to comply with local
requirements.

6. Wall Switch: A remote wall switch is required by many state codes. It must not be within 5 ft. (1.5 m) reach of a

bather while standing in the tub and it must be mounted at a height to be out of the reach of small children. The
remote switch should not be further than 10 ft. (3.0 m) away.

7. Integral On/Off Switch: For a Symphony whirlpool supplied with a motor that has an integral on/off switch -- Make

certain the air tube that is connected to the motor is also connected to the on/off button nipple under the deck in
order for the system to function.

Aquatic Industries, Inc.

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INSTALLATION INSTRUCTIONS

STRUCTURAL PREPARATION:

Framing and supports will vary according to the model and type of installation selected.

1. Plumbing Connections: (spout, handles, valves, etc.) should be made after unit is installed. When mounting

fittings on unit, drill holes from finished surface, using appropriate-sized hole saw with fine-tooth or abrasive grit
cutting edge.

2. When plumbing connections have been made, proceed with electrical hook-up (see Electrical Installation on page 8).

TYPES OF INSTALLATIONS:

*Installation dimensions should be taken directly from the bathtub. Do not support the weight of the tub by its rim.

Alcove: Requires a skirt. Models shown with skirts have optional removable skirts. Other models not shown require

a field built skirt, have an integral skirt, or no skirt is available.

1. a) Alcove Framing: Leveled 1” x 3” ledgers indicated height “LH” dimension (see Alcove Diagrams on

page 9). Use a 3’ level. Nail ledgers to studs.
Island -- All Models: Above floor; no wall contact.
Peninsula -- All Models: Above floor; one end at plumbing wall.
Sunken (Partial or Full) -- All Models: Flush mount or self-rimming.

b) Island, Peninsula, Sunken Framing: Construct framework as shown in Island Diagrams on page 10, with

inside (cutout) dimensions “IW” and “ID” and height dimension “DH”. (Full height framework required, even in
sunken installations.) Check framework for proper dimensions, squareness and plumb. Use a 3’ (minimum)
level.

2. a) Before moving unit into alcove or framework see and follow enclosed Electrical Installation instructions on

page 8. (Electrical and air tube hook-ups will be difficult to perform if unit is installed first.)

b) Models with leveling feet: The following procedure is recommended for pre-leveled bottoms: Lift unit by the

rim, place in alcove or framework. If necessary, shim feet until unit is completely resting on leveled ledges or
framework. Secure the unit by fastening the bottom feet to the subfloor with any construction adhesive caulk.
The use of cement mortar is suggested as a foundation bed between the floor and the bottom of the unit to
suppress noise and give the rock solid feel for the user.

3. See and follow Sealing & Finishing diagrams (below) and System Test and Clean-Up on page 15.

Aquatic Industries, Inc.

(Not to support tub’s lip)

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