Aquatic Infinity User Manual

Infinity Series

Owner’s Manual & Installation Guide

Note: Read all instructions before proceeding with installation.

All specifications are ± 1/4'' and are subject to change without notice.

TABLE OF CONTENTS

TABLE OF CONTENTS 2
PRODUCT REGISTRATION/WARRANTY CARD 3
CONGRATULATIONS! 5

SAFETY INSTRUCTIONS 6

INSTALLATION INSTRUCTIONS

Pre-Installation Procedures 7
Structural Preparation 8-9
Leveling of the Infinity I 9
Factory Installed Tile Flange 10
Plumbing/Rough-In Measurements 10-11
Fast Fill Waterfall Spout 11
Continuous Waterfall 12
Electrical Installation 12-15
Chromatherapy LED Lighting 15

OPERATION

Bathside Control Systems 16-18
Jet Operations 19-21
User Information 22
FCC Information 22
Serial Number - How to Locate 22

MAINTENANCE AND CARE

Initial Cleaning 23
Whirlpool System Cleaning 23
Air Bath System Cleaning 23
Surface Cleaning 24
Jet Cleaning 24
Surface Scratch Removal 24
Repair Information 24
Water Quality Issues 24-26

TROUBLESHOOTING GUIDE

Symptoms/Possible Problems/Solutions 27

PARTS ORDER FORM/PARTS MAPS/PARTS LIST

Parts Order Form 28
Parts Maps 29-32
Parts List 33-34

AQUATIC LIMITED WARRANTY 35

2 AQUATIC INDUSTRIES, INC.

AQUATIC INDUSTRIES, INC.

Warranty Confirmation & Product Registration Information

IMPORTANT:

To ensure that your warranty is registered and
confirmed with the manufacturer, please take a few
moments to complete, sign and return the Product
Registration Card (below) within 30 days of date of
purchase.

WARRANTY CONFIRMATION:

By returning this Product Registration Card, we can
confirm the date of purchase for your new product.
This confirmation will allow Aquatic Industries, Inc.
to process any warranty claims.

PURCHASE REGISTRATION:

The information provided on the Product Registration
Card will be kept on file with Aquatic Industries, Inc.
as your official Purchase Registration.

While completing the card, please take time to also
fill in the owner information to the right, as this will
help expedite any warranty claims, should the need
arise.

OWNER INFORMATION:

Model Name

Serial Number

(See Table of Contents for Location)

Purchase Date

Dealer

AQUATIC INDUSTRIES, INC.

P.O. Box 889 • Leander, TX 78646-0889

Phone [phone] • Fax [phone]

AQUATIC INDUSTRIES, INC. Product Registration Card

To ensure that your warranty is registered with Aquatic Industries, Inc., complete, sign and return this registration card within 30 days of date
of purchase or installation. NOTE: Your warranty will not be recognized by Aquatic Industries, Inc. unless this card is fully completed and
returned to Aquatic Industries, Inc., P.O. Box 889, Leander, TX 78646-0889.

NAME DEALER NAME

ADDRESS TUB MODEL

CITY STATE ZIP SERIAL # COLOR

PHONE DATE PURCHASED

I have read the Aquatic Industries, Inc. Owner’s Manual carefully and understand and agree that any installation, operation or
maintenance of the whirlpool must be done strictly in accordance with instructions and guidelines contained in the Aquatic Industries,
Inc. Owner’s Manual and Installation Guide provided by Aquatic Industries, Inc. to my Aquatic Industries, Inc. Dealer.

SIGNATURE

AQUATIC INDUSTRIES, INC. 3

12/05

&

CONGRATULATIONS!

You have chosen one of the finest bath products in the world! Aquatic Industries supports your

purchase with strong commitments to quality and customer satisfaction.

Please read and follow all of the instructions contained in this Owner’s Manual before installing,
operating or maintaining your whirlpool. In addition, you should continually refer to these instructions
during the life of your whirlpool. Failure to comply with these instructions may invalidate your
warranty. If you have any questions concerning installation, operation, maintenance or any other
aspect of your whirlpool, please contact:

AQUATIC INDUSTRIES CUSTOMER SERVICE CENTER: 800-928-3707

(The Troubleshooting Guide on page 27 may be helpful in answering some of your questions.)

NOTE:

The installation and service of your whirlpool should be

performed ONLY by a qualified electrician, technician or plumber.

IMPORTANT!

PLEASE CHECK ENTIRE UNIT FOR ANY DAMAGE.

If it appears damaged, contact your Aquatic Dealer/Distributor immediately.

Aquatic Industries, Inc. warranty does not cover damage that occurs in transit.

AQUATIC INDUSTRIES, INC. 5

IMPORTANT SAFETY INSTRUCTIONS

WARNING: WHEN USING THIS UNIT, THESE BASIC PRECAUTIONS SHOULD BE FOLLOWED.

This manual contains information and instructions for proper operation and maintenance of your whirlpool.
Failure to follow these instructions could result in personal injury, electrical shock or fire.

READ AND FOLLOW ALL INSTRUCTIONS

DANGER! TO REDUCE THE RISK OF INJURY:

A. Do not permit children to use this unit unless they are closely supervised by an adult at all times.

Supervision is also required when whirlpool bath is used by an elderly or handicapped individual.

B. Use this unit only for its intended use as described in this manual. Do not use attachments not

recommended by the manufacturer.

C. Do not operate this unit without guard over the suction fitting.

D. The water in a whirlpool should never exceed 40°C (104°F). Water temperatures between 38°C (100°F)

and 40°C (104°F) are considered safe for a healthy adult. Use time should be limited to approximately
30 minutes, followed by a shower to cool down. Longer exposures may result in hyperthermia. The
symptoms of this condition are nausea, dizziness and fainting, which can be fatal. Lower water temperatures
are recommended for extended use (exceeding 10-15 minutes) and for young children.

E. Since excessive water temperatures have a high potential for causing fetal damage during the early

months of pregnancy, pregnant or possibly pregnant women should limit whirlpool water temperatures
to 38°C (100°F).

F. The use of drugs or alcoholic beverages before or during whirlpool use may lead to unconsciousness with

the possibility of drowning. Never use the whirlpool while under the influence of alcohol, anticoagulants,
stimulants, antihistamines, vasoconstrictors, vasodilators, hypnotics, narcotics or tranquilizers.

G. Persons with a medical history of heart disease, low or high blood pressure, circulatory system problems,

or diabetes should consult a physician before using a whirlpool.

H. Persons using medication should consult a physician before using a whirlpool since medication may

induce drowsiness while other medication may affect heart rate, blood pressure and circulation.

DANGER: To reduce the risk of injury, enter and exit the bath slowly.

WARNING: Never operate electrical devices in or near the bath. Never drop or insert any object into any opening

within the whirlpool.

This unit must be connected to a supply circuit that is protected by a Ground Fault Circuit Interrupter (GFCI).
Such a device should be installed by a licensed electrician and should be tested on a regular basis (at least
monthly). To test the GFCI push the TEST button. The GFCI should interrupt the power. Push the RESET button
and the power should be restored. If the GFCI fails to operate in this manner there is the possibility of an electric
shock. DO NOT USE. Disconnect the unit and have the problem corrected by a qualified service technician.
To avoid the possibility of personal injury and discoloration of the acrylic surface, the inlet water temperature
should not exceed 60°C (140°F). The bath should be drained after each use. Each bather should start their
bath with fresh water.

CAUTION: DO NOT USE HARSH ABRASIVES OR SOLVENTS FOR CLEANING THIS UNIT.

INSTALLER/OWNER BEARS ALL RESPONSIBILITY TO COMPLY WITH ALL STATE AND LOCAL CODES

WHEN INSTALLING THIS PRODUCT.

SAVE THESE INSTRUCTIONS

6 AQUATIC INDUSTRIES, INC.

INSTALLATION

INSTRUCTION GUIDELINES

READ ALL INSTRUCTIONS CAREFULLY BEFORE INSTALLATION

PRE-INSTALLATION PROCEDURES:

PLEASE NOTE: THE MANUFACTURER ACCEPTS A 1/4” VARIANCE. THERE ARE VARIATIONS ON EACH TUB AND
SPECIFICATIONS ARE SUBJECT TO CHANGE AS WE IMPROVE UPON OUR PRODUCT AS REQUIRED.

THE DIMENSIONS NEEDED FOR SITE PREPARATION AND STRUCTURE BUILDINGS SHOULD BE
MEASURED FROM THE TUB; AQUATIC INDUSTRIES, INC. ASSUMES NO RESPONSIBILITY FOR

PREPARATORY WORK.

Note: A good knowledge of construction techniques, plumbing and electrical installation according to codes are
required for proper installation. We recommend that a qualified licensed contractor perform the installation of

all Aquatic products. Our warranty does not cover improper installation related problems.

WARNING: All units are shipped with loose unions. Before attempting to test, install, or use your whirlpool,

all pump and heater unions a "O" rings must be repositioned and/or tightened.

1. Immediately upon receiving your Aquatic Industries, Inc. whirlpool bath inspect it thoroughly for freight

damage. If necessary, contact your dealer/distributor immediately (your dealer/distributor must contact
Aquatic Industries,Inc. within 24 hours of receiving unit to file a claim.)

damage, do not install the bath.

2.All baths are filled with water and operated in our manufacturing facility prior to shipment. Inspectors

ensurewatertight operation, however, rough handling may cause leaks which may be detected prior to
installation.

Should inspection indicate any

DAMAGE OR DEFECT TO THE FINISH CLAIMED AFTER THE BATH IS INSTALLED IS NOT

COVERED UNDER THE WARRANTY.

TO INSPECT:

3. Place the tub in an area where it may be drained after testing.

4. Fill the tub with hot water (approximately 1000 F) to the overflow and allow to stand for a few minutes.

Carefully inspect all fittings and connections for leaks.

5. Plug in pump and blower cords and run pump for 10 minutes.

6. With the pump running, turn on the blower. Check all functions.

7. Inspect the tub completely. Any defect must be reported to Aquatic Industries, Inc. prior to installation

in order to have it covered by warranty.

8. Check to ensure that your installation will conform to all applicable codes and secure necessary permits.

All electrical and plumbing connections should be made by qualified electricians and plumbers.

DAMAGE OR LEAKS CLAIMED AFTER THE BATH IS INSTALLED ARE NOT COVERED UNDER THE WARRANTY.

WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS DURING INSTALLATION WILL RESULT IN TERMINA­TION OF THE WARRANTY: Do not lift the tub by any portion of the plumbing or pump. Do not stand in the tub

during construction.

DO NOT MAKE ANY ALTERATIONS, ADDITIONS, OR DELETIONS TO THE WHIRLPOOL SYSTEM PUMP OR BATH.

WARNING: Whirlpool pump and piping are factory assembled. Relocation of pump or other modifications could adversely

affect the performance and safe operation of this whirlpool. Aquatic Industries, Inc. shall not be liable under its warranty
or otherwise for personal injury or damage caused by any such unauthorized modification.

Should inspection indicate any damage, do not install the bath.

QUIETNESS OF OPERATION: Aquatic has engineered their whirlpool baths from base to lip to ensure quality,

value, functional design, and maximum bathing comfort. However, installation is accountable for as much as 50% of
a tub's operating quietness. Please ensure the following:

• The floor structure is adequate to support the installation.

• For quieter operation and heat retention conservation, the walls surrounding the whirlpool may be insulated.

• Leave 1/8" to 3/16" gap between tub lip and surround.

AQUATIC INDUSTRIES, INC. 7

INSTALLATION INSTRUCTIONS

STRUCTURAL PREPARATION:

Note: The bath should remain in its shipping carton until time of installation.

1. Literature dimensions are for reference only. Installation dimensions should be taken directly from the tub.
An access panel of 20" x 18" minimum must be provided at the pump end of the whirlpool allowing sufficient
clearance to make final connections and for servicing the pump and power panel. An additional access of
16'' x 16'' minimum must also be provided for the blower motor and control box.Access may be through
the wall or platform apron at the end of the unit. In the case of sunken installations, access should be made
through the ceiling below.

IT IS THE INSTALLER’S RESPONSIBILITY TO PROVIDE SUFFICIENT SERVICE ACCESS. MAKE ABSOLUTELY

CERTAIN THAT ACCESS PANELS AND/OR SERVICE OPENINGS ARE PROPERLY PLACED AND THAT ALL

POSSIBLE AREAS WHERE SERVICE MAY BE REQUIRED ARE ACCESSIBLE.

2. Install the drain fitting to the bath. Clearance may be needed for the drain by cutting away the subfloor (where
possible) or by blocking below the tub as may be required.
WARNING: FACTORY SKIRTS DO NOT ALLOW FOR BLOCKING UP OF THE TUB BASE. All blocking must
be solid and provide uniform support to the tub base.

3. Tub must rest entirely on all leveling feet. DO NOT SUPPORT THE WEIGHT OF THE TUB BY THE RIM.
Lift unit and place into framework. If necessary, adjust feet until unit is completely touching on the leveled
sub floor. Secure the unit by fastening the bottom feet to the sub floor with any construction adhesive caulk.
For quieter operation and heat conservation, the walls surrounding the whirlpool may be insulated.

4. Frame out under the tub rim as shown in one of the illustrations below. NOTE: Due to the variety of
installations possible, framing procedures other than those described may be required. Plumb in selected
location using a level. Level front to back and across both sides. A ledge under the rim, or an apron without
a ledge, may be constructed as required (see Diagram 1A, 1B and 1C). Where installation will be against
a wall, stud wall framing should allow for wall sheathing material to run full length to the floor (see Diagram
1D). Install tub firmly against sheathing as indicated, with blocking below rim to prevent deflection or
movement of tub. To prevent a rocking movement of tub after installation, it is important to have rim in
contact, but not supported by blocking material.

NOTE: Watertight installation of the drain and over flow is the installer’s responsibility. Drain and/or overflow
leakage is not included in the warranty of this product.

1A Ledge Installation - 1

1B Ledge Installation - 2 1C Apron Installation

1D Wall Installation 1E Sunken Installation

WARNING: ALL ELECTRICAL CONNECTIONS SHOULD BE MADE BY A LOCALLY LICENSED ELECTRICIAN.

8 AQUATIC INDUSTRIES, INC.

INSTALLATION INSTRUCTIONS

STRUCTURAL PREPARATION (continued):

5. When placing the tub on a platform or cut out (see Diagrams), the opening should be 1” smaller than the
specified rim dimensions. Extreme care must be taken in this type of installation to ensure the tub will come
to rest entirely on the leveling feet.

6. IF YOU HAVE PURCHASED A WHIRLPOOL WITH AN INSTALLED TILE FLANGE, PROCEED TO

INSTRUCTION "2A".

LEVELING OF THE INFINITY I:

1. With a six foot level, level whirlpool left to right (see Diagram IF). Make sure that the level is placed on the
flat surface of the whirlpool, and not resting on the hump of the backrest or the tile flange.

1F

2. Next, level the whirlpool front to back (see Diagram 1G). Put one end of the level on the center of the
recirculating discharge screen and the other end on the front lip of the whirlpool. Place a 3/8” spacer
between the level and the front lip of the whirlpool.

Add 3/8” Spacer
Underneath Level

1G

3. After leveling the front to back of the whirlpool, check the left to right level. If not level, re-adjust until
level. Check again until left to right and front to back are both level.

AQUATIC INDUSTRIES, INC. 9

INSTALLATION INSTRUCTIONS

FACTORY INSTALLED TILE FLANGE:

SEE ILLUSTRATION 2A

A. Install the whirlpool bath unit per the instructions provided in this manual.

CAUTION: THE TILE FLANGE DOES NOT SUPPORT THE TUB! A ledger board must be provided under
the bath rim as indicated in the installation instructions. Take care to ensure tub is not hanging from
the ledger boards, as this will void your warranty.

B. Use nails or screws to secure the flange into the studs around the bath.

C. Install water resistant drywall against the tile flange and flush to the top of the whirlpool deck. Install

the tile or other finishing materials. Apply a second bead of silicone between the first course of tile and
the bath deck.

2A

NOTE: Before tub is used, the whirlpool system should be cleaned in accordance

with the procedures on Page 23 of this manual.

PLUMBING:

1. After securing tub in place, normal waste and overflow and valves are installed per normal plumbing
procedures, in accordance with all state and local standards.

2. Install standard 1-1/2" trap to drain and overflow. Before proceeding, make a final operational check by
filling tub with water to overflow and operate pump for 5 minutes. Check for leaks carefully both while pump
is running and has been turned off. Allow water to stand in tub for at least 30 minutes before draining.

AQUATIC INDUSTRIES, INC. WILL NOT BE RESPONSIBLE FOR WATER DAMAGE OF ANY KIND IN
CONNECTION WITH ONE OF OUR WHIRLPOOL BATHS.

3. All Infinity Series models are equipped with an integral Fast Fill Waterfall Spout. Purchasing a spout is
unnecessary, however, hot and cold water valves are needed. Valves can be mounted where you choose,
however, if installation is to be on the tub deck, check the back side of the tub for adequate space for
connection to water lines before drilling or cutting tub.

10 AQUATIC INDUSTRIES, INC.

INSTALLATION INSTRUCTIONS

ROUGH-IN MEASUREMENTS:

See Diagram 3A, below

B

A

3A

MODEL A B

(From center of overflow pipe (From center of
to outside rim) drain to tub rim)

Infinity I 3" 24 1/2"
Infinity II 2 3/8" 9 1/2"
Infinity III 1 3/8" 10 1/2"
Infinity IV 3" 11 3/4"
Infinity V 3 1/2" 11"
Infinity VI 5" 11 3/4"
Infinity VII 5" 11"
Infinity VIII 7" 14 1/2"

PLEASE NOTE: THE MANUFACTURER ACCEPTS A 1/4” VARIANCE. THERE ARE
VARIATIONS ON EACH TUB AND SPECIFICATIONS ARE SUBJECT TO CHANGE AS WE
IMPROVE UPON OUR PRODUCT AS REQUIRED.

THE DIMENSIONS NEEDED FOR SITE PREPARATION AND STRUCTURE BUILDING
WILL DIFFER; AQUATIC INDUSTRIES, INC. ASSUMES NO RESPONSIBILITY FOR
PREPARATORY WORK.

FAST FILL WATERFALL SPOUT:

Depending on your model, your Fast Fill Waterfall Spout will be stubbed as in Diagrams 3B or 3C.

3B

FROM VALVES

Fast Fill Waterfall Spout is stubbed out
with a 3/4" male threaded PVC fitting.

See Diagram 3D for connecting the hot and cold valves.

3C

FROM VALVES

Fast Fill Waterfall Spout is stubbed out
with a 3/4" female threaded PVC fitting.

3D

AQUATIC INDUSTRIES, INC. 11

INSTALLATION INSTRUCTIONS

CONTINUOUS WATERFALL (INFINITY I):

The Infinity I is equipped with a continuous waterfall that is powered by a recirculation pump. The recirculation
pump is plugged into your maintenance heater (see Diagram 4A, pg. 14). The maintenance heater must be
plugged in for the continuous waterfall to be operational (see Diagram 4A, page 14). See page 16 for
operation instructions.

ELECTRICAL INSTALLATION:

WARNING: ALL ELECTRICAL CONNECTIONS SHOULD BE MADE BY A LICENSED, LOCALLY CERTIFIED

ELECTRICIAN, IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL ELECTRICAL CODES AND
PROCEDURES.

WARNING: WHEN USING ELECTRICAL PRODUCTS, PRECAUTIONS SHOULD ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:

DANGER: RISK OF ELECTRIC SHOCK!

GFCI’s are not supplied, however we do specify their use.

All known code authorities require GFCI’s.

The Infinity I - VIII will need to be hard wired to the outlets provided. See the following directions and diagram.

Two junction boxes will be mounted to the frame of the whirlpool. One of the two boxes will have one outlet
and will be labeled “Blower”. Remove the cover and connect a 14/2 with ground Romex wire from a 15 amp
1-pole GFCI breaker (not supplied) in the main circuit breaker panel. Connect the black wire to the hot side
of the receptacle, the white wire to the neutral side of the receptacle and the green wire to ground. Replace
the cover and plug in the blower. (See diagram on page 13).

The second junction box will have two outlets, one labeled “Main” and the other labeled “Heater”. Remove
the cover. Run Romex 14/3 with ground from a 15 amp 2-pole GFCI breaker (not supplied) located in the breaker
panel. Connect the white wire (neutral) to both neutrals of the two outlets. Connect the red wire (hot) to the
hot terminal of the outlet labeled “Main”. Connect the black wire (hot) to the hot terminal of the other outlet
labeled “Heater”. Connect the green wire (ground) to the ground terminal of the outlet. Replace the cover of
the junction box. Find the cord labeled “Heater AC Input” and plug it into the outlet labeled “Heater”. Plug
the cord labeled “Main AC Input” into the outlet labeled “Main”. Both of these cords will come from the right
side of the heater and will be marked. (See diagram on page 13).

12 AQUATIC INDUSTRIES, INC.