The Apple MessagePad 2000
and the Apple MessagePad
2100 are hand-held
computers with built-in
communications and
expansion options. They are
the first modular hand-held
computers designed
specifically for mobile
communications to access
the Internet, Intranet, and
World Wide Web.
The Apple MessagePads are
repaired through wholeunit exchange.
Page 4
BasicsOverview - 2
Features
Features of the Apple MessagePad 2000 include the
following:
• 480x320 transreflective DFSTN LCD display with 0.26
mm dot pitch
• 16 levels gray scale
• Two Type II PCMCIA slots; 3.3 V and 5 V operation
• Backlight
• Universal AC/DC power adapter
• Rechargeable NiMH battery pack or four AA alkaline
batteries
• 24 hours continuous operation with NiMH pack; 100
hours operation in Idle mode (display on, backlight off)
Page 5
BasicsOverview - 3
The Apple MessagePad 2100 shares the same features as the
Apple MessagePad 2000 except it offers improved
performance with 8 MB RAM (4 MB DRAM; 4 MB Flash
RAM).
Page 6
K
Service Source
Specifications
Apple MessagePad
Page 7
Specifications - 1
Note:
Unless noted in the specifications subheading, product
specifications are the same for both the Apple MessagePad
2000 and the Apple MessagePad 2100.
Page 8
SpecificationsProcessor - 2
Processor
CPU
StrongARM SA-110 RISC processor
162 MHz
Page 9
SpecificationsMemory - 3
Memory
Apple MessagePad
2000 RAM
Apple MessagePad
2100 RAM
ROM
4 MB
8 MB
8 MB mask ROM
Page 10
SpecificationsI/O Interface - 4
I/O Interface
Serial
PCMCIA
One Newton InterConnect docking port supports serial I/O, audio
I/O, and telephone I/O for networking and communications
expansion
Two Type II slots: 3.3 V and 5 V operation
Page 11
SpecificationsSound and Video - 5
Sound and Video
Speaker
Video Display
8 ohm
Transreflective LCD with EL backlight
480 x 320 pixels
Page 12
SpecificationsElectrical - 6
Electrical
Main Batteries
4 AA alkaline batteries or a rechargeable NiMH battery pack
Page 13
SpecificationsPhysical - 7
Physical
Dimensions
Weight
Height: 210.3 mm (8.25 in)
Width: 118.7 mm (4.7 in)
Depth: 27.5 mm (1.25 in)
Less than 1.8 lb with NiMH battery pack installed
Page 14
SpecificationsEnvironmental - 8
Environmental
Temperature
Relative Humidity
Operating Altitude
Operating: 0 to 40°C (32 to 104°F)
Storage: -20 to 60°C (-3 to 140°F)
5% to 95% noncondensing
0–10,000 ft. (0 to 3048 m)
Page 15
K
Service Source
Troubleshooting
Apple MessagePad
Page 16
TroubleshootingGeneral - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
For additional assistance, contact Apple Technical Support.
Page 17
TroubleshootingSymptom Charts/Resetting the Operating System - 2
Symptom Charts
Resetting the Operating System
Erratic operation On back of MessagePad 2000 or 2100, use a pen (not the stylus)
to press the Reset button for two seconds. If MessagePad is on, it
restarts. If MessagePad is off, it turns on.
Important:
clock in MessagePad might lose some time whenever the Reset
button is pressed.)