Apple MD104LL-A, MD101LL-A, MD103LL-A User Manual
MacBook Pro
Important Product
Information Guide
This Important Product Information Guide contains safety,
handling, disposal and recycling, regulatory, and software
license information, as well as the one-year limited warranty
for your 15-inch MacBook Pro.
Read all safety information and operating
instructions below before using MacBook Pro to
±
avoid injury. For a downloadable version of the
MacBook Pro Quick Start guide and the latest
version of this Important Product Information Guide,
visit: support.apple.com/manuals/macbookpro
Important Safety and Handling
Information
WARNING: Failure to follow these safety instructions could
result in re, electric shock, or other injury or damage to
MacBook Pro or other property.
Built-in battery Do not remove the battery from your
MacBook Pro. The battery should be replaced only by an
Apple Authorized Service Provider. Discontinue use of
your MacBook Pro if it’s dropped or appears crushed, bent,
deformed, or damaged. Do not expose your MacBook Pro to
extreme heat sources, such as radiators or replaces, where
temperatures might exceed 212°F (100°C).
Proper handling The bottom of your MacBook Pro may
become very warm during normal use. The MacBook Pro
complies with the user-accessible surface temperature
limits dened by the International Standard for Safety of
Information Technology Equipment (IEC 60950-1).
To operate the computer safely and reduce the possibility of
heat-related injuries, follow these guidelines:
 Set up your MacBook Pro on a stable work surface that
allows for adequate air circulation under and around
the computer.
 Do not operate your MacBook Pro on a pillow, blanket,
or other soft material, because the material can block the
airow vents.
 Never place anything over the keyboard when operating
your MacBook Pro.
 Do not push objects into the ventilation openings.
 If your MacBook Pro is on your lap and gets uncomfortably
warm, remove it from your lap and place it on a stable
work surface.
Water and wet locations Keep your MacBook Pro away
from sources of liquid, such as drinks, washbasins, bathtubs,
shower stalls, and so on. Protect your MacBook Pro from
dampness or wet weather, such as rain, snow, and fog.
85W MagSafe Power Adapter Use only the power adapter
that came with your MacBook Pro, or an Apple-authorized
power adapter that is compatible with this product. Make
sure the AC plug or AC power cord is fully inserted into
the power adapter before plugging the adapter into a
power outlet.
The power adapter may become very warm during normal
use. The MagSafe Power Adapter complies with the
user-accessible surface temperature limits dened by the
International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
To reduce the possibility of overheating the power adapter or
of heat-related injuries, do one of the following:
 Plug the power adapter directly into a power outlet.
AC plug
MagSafe connector
MagSafe Power Adapter
 If you’re using the AC power cord, place the power adapter
on a desk, table, or on the oor in a well-ventilated
location.
AC power cord
Disconnect the power adapter and disconnect any other
cables if any of the following conditions exists:
 You want to clean the case (use only the recommended
procedure described on the next page).
 The power cord or plug becomes frayed or otherwise
damaged.
 Your MacBook Pro or power adapter is exposed to rain,
excessive moisture, or liquid spilled into the case.
 Your MacBook Pro or power adapter has been dropped,
the case has been damaged, or you suspect that service
or repair is required.
The MagSafe power port (where you plug in the MagSafe
connector) contains a magnet that can erase data on a
credit card, iPod, or other device. To preserve your data, do
not place these or other magnetically sensitive material or
devices within 1 inch (25 mm) of this port.
If debris gets into the MagSafe power port, remove it gently
with a dry cotton swab.
MagSafe power specications:
Frequency: 50 to 60 Hz, single phase
Line Voltage: 100 to 240 V
Output Voltage: 18.5 V DC, 4.6 A
MagSafe connector
MagSafe Power Adapter
Hearing damage Permanent hearing loss may occur if
earbuds or headphones are used at high volume. You can
adapt over time to a higher volume of sound that may
sound normal but can be damaging to your hearing.
If you experience ringing in your ears or mued speech,
stop listening and have your hearing checked. The louder
the volume, the less time is required before your hearing
could be aected. Hearing experts suggest that to protect
your hearing:
 Limit the amount of time you use earbuds or headphones
at high volume.
 Avoid turning up the volume to block out noisy
surroundings.
 Turn the volume down if you can’t hear people speaking
near you.
High-risk activities This computer is not intended for use
in the operation of nuclear facilities, aircraft navigation or
communications systems, air trac control systems, or for any
other uses where a failure of the computer system could lead
to death, personal injury, or severe environmental damage.
Operating environment Operating your MacBook Pro
outside these ranges may aect performance:
Operating temperature: 50° to 95° F (10° to 35° C)
Storage temperature: -4° to 113° F (-20° to 45° C)
Relative humidity: 5% to 90% (noncondensing)
Operating altitude: 0 to 10,000 feet (0 to 3048 meters)
Carrying your MacBook Pro If you carry your MacBook Pro
in a bag or briefcase, make sure that there are no loose
items (such as paper clips or coins) that could accidentally
get inside the computer through vent openings or get stuck
inside a port. Also, keep magnetically sensitive items away
from the MagSafe power port.
Using connectors and ports Never force a connector into
a port. When connecting a device, make sure the port is
free of debris, that the connector matches the port, and
that you have positioned the connector correctly in relation
to the port.
Handling glass parts Your MacBook Pro contains glass
components, including the display and trackpad. If they
are damaged, don’t use your MacBook Pro until it has been
repaired by an Apple Authorized Service Provider.
Storing your MacBook Pro If you are going to store your
MacBook Pro for an extended period of time, keep it in a cool
location (ideally, 71° F or 22° C) and discharge the battery to
50 percent. When storing your computer for longer than ve
months, discharge the battery to approximately 50 percent.
To maintain the capacity of the battery, recharge the battery
to 50 percent every six months or so.
Cleaning your MacBook Pro When cleaning the outside
of your MacBook Pro and its components, rst shut down
your MacBook Pro, and then unplug the power adapter.
Then dampen the included cleaning cloth to wipe the
MacBook Pro exterior. Avoid getting moisture in any
openings. Do not spray liquid directly on the computer.
Do not use aerosol sprays, solvents, or abrasives that might
damage the nish.
Cleaning the MacBook Pro screen To clean your
MacBook Pro screen, rst shut down your MacBook Pro
and unplug the power adapter. Then dampen the included
cleaning cloth with just water and wipe the screen. Do not
spray liquid directly on the screen.
Understanding Ergonomics
Here are some tips for setting up a healthy work
environment.
Keyboard and Trackpad
When you use the keyboard and trackpad, your shoulders
should be relaxed. Your upper arm and forearm should form
an angle that is slightly greater than a right angle, with your
wrist and hand in roughly a straight line.
This
Use a light touch when typing or using the trackpad and
keep your hands and ngers relaxed. Avoid rolling your
thumbs under your palms.
This
Change hand positions often to avoid fatigue. Some
computer users might develop discomfort in their hands,
wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands,
wrists, or arms, consult a qualied health specialist.
External Mouse
If you use an external mouse, position the mouse at the same
height as the keyboard and within a comfortable reach.
Chair
An adjustable chair that provides rm, comfortable support
is best. Adjust the height of the chair so your thighs are
horizontal and your feet are at on the oor. The back of the
chair should support your lower back (lumbar region). Follow
the manufacturer’s instructions for adjusting the backrest to
t your body properly.
Not this
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You might have to raise your chair so that your forearms and
hands are at the proper angle to the keyboard. If this makes
it impossible to rest your feet at on the oor, you can use
a footrest with adjustable height and tilt to make up for any
gap between the oor and your feet. Or you can lower the
desktop to eliminate the need for a footrest. Another option
is to use a desk with a keyboard tray that’s lower than the
regular work surface.
Built-In Display
Adjust the angle of the display to minimize glare and
reections from overhead lights and windows. Do not force
the display if you meet resistance. The display is not designed
to open past 135 degrees.
You can adjust the brightness of the screen when you take
the computer from one work location to another, or if the
lighting in your work area changes.
More information about ergonomics is available on the web:
www.apple.com/about/ergonomics
Apple and the Environment
Apple Inc. recognizes its responsibility to minimize the
environmental impacts of its operations and products.
More information is available on the web:
www.apple.com/environment
Learning More, Service, and Support
Your MacBook Pro does not have any user-serviceable parts,
except the hard drive and memory. If you need service,
contact Apple or take your MacBook Pro to an Apple
Authorized Service Provider. You can nd more information
about your MacBook Pro through Help Center, online
resources, System Information, and Apple Hardware Test.
Help Center
You can often nd answers to your questions, as well as
instructions and troubleshooting information, in Help Center
on your Mac. Choose Help > Help Center from the menu bar.
Online Resources
For online service and support information, go to
www.apple.com/support and choose your country from the
pop-up menu. You can search the AppleCare Knowledge
Base, check for software updates, or get help from Apple’s
discussion forums.
System Information
To get information about your MacBook Pro, use System
Information. It shows you what hardware and software is
installed, the serial number and operating system version,
how much memory is installed, and more. To open System
Information, choose Apple () > About This Mac from the
menu bar and then click More Info.
Apple Hardware Test
You can use the Apple Hardware Test (AHT) application
to help determine if there’s a problem with one of the
computer’s components, such as the memory or processor.
To use Apple Hardware Test: Disconnect all external devices
from your computer except the power adapter. Restart your
computer and hold down the D key as it starts up. When the
AHT chooser screen appears, select the language for your
location. Press the Return key or click the right arrow button.
When the AHT main screen appears (after about 45 seconds),
follow the onscreen instructions. If AHT detects a problem, it
displays an error code. Make a note of the error code before
pursuing support options. If AHT doesn’t detect a hardware
failure, the problem might be software related.
AppleCare Service and Support
Your MacBook Pro comes with 90 days of technical support
and one year of hardware repair warranty coverage at an
Apple Retail Store or an Apple-authorized repair center, such
as an Apple Authorized Service Provider. You can extend
your coverage by purchasing the AppleCare Protection Plan.
For information, visit www.apple.com/support/products
or visit the website address for your country listed later in
this section.
If you need assistance, AppleCare telephone support
representatives can help you with installing and opening
applications, and troubleshooting. Call the support center
number nearest you (the rst 90 days are complimentary).
Have the purchase date and your MacBook Pro serial number
ready when you call.
Your 90 days of complimentary telephone support begins on
the date of purchase.
United States: 1-800-275-2273
www.apple.com/support
Australia: (61) 1-300-321-456
www.apple.com/au/support
Canada: 1-800-263-3394
(English) www.apple.com/ca/support
(French) www.apple.com/ca/fr/support
Ireland: (353) 1850 946 191
www.apple.com/ie/support
New Zealand: 00800-7666-7666
www.apple.com/nz/support
United Kingdom: (44) 0844 209 0611
www.apple.com/uk/support
Telephone numbers are subject to change, and local and
national telephone rates may apply. A complete list is
available on the web:
www.apple.com/support/contact/phone_contacts.html
Regulatory Compliance Information
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference
that may cause undesired operation. See instructions if
interference to radio or television reception is suspected.
Radio and Television Interference
This computer equipment generates, uses, and can
radiate radio-frequency energy. If it is not installed and
used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and
television reception.
This equipment has been tested and found to comply with
the limits for a Class B digital device in accordance with the
specications in Part 15 of FCC rules. These specications
are designed to provide reasonable protection against such
interference in a residential installation. However, there is
no guarantee that interference will not occur in a particular
installation.
You can determine whether your computer system is causing
interference by turning it o. If the interference stops, it was
probably caused by the computer or one of the peripheral
devices.
If your computer system does cause interference to radio or
television reception, try to correct the interference by using
one or more of the following measures:
 Turn the television or radio antenna until the interference
stops.
 Move the computer to one side or the other of the
television or radio.
 Move the computer farther away from the television
or radio.
 Plug the computer into an outlet that is on a dierent
circuit from the television or radio. (That is, make certain
the computer and the television or radio are on circuits
controlled by dierent circuit breakers or fuses.)
If necessary, consult an Apple Authorized Service Provider or
Apple. See the service and support information that came
with your Apple product. Or consult an experienced radio/
television technician for additional suggestions.
Important: Changes or modications to this product not
authorized by Apple Inc. could void the EMC compliance and
negate your authority to operate the product.
This product has demonstrated EMC compliance under
conditions that included the use of compliant peripheral
devices and shielded cables (including Ethernet network
cables) between system components. It is important that
you use compliant peripheral devices and shielded cables
between system components to reduce the possibility of
causing interference to radios, television sets, and other
electronic devices.
Responsible party (contact for FCC matters only):
Apple Inc. Corporate Compliance
1 Innite Loop, MS 91-1EMC
Cupertino, CA 95014
Wireless Radio Use
This device is restricted to indoor use when operating in the
5.15 to 5.25 GHz frequency band.
Cet appareil doit être utilisé à l’intérieur.
Exposure to Radio Frequency Energy
The radiated output power of the AirPort Extreme
technology is below the FCC and EU radio frequency
exposure limits. Nevertheless, it is advised to use the wireless
equipment in such a manner that the potential for human
contact during normal operation is minimized.
FCC Bluetooth® Wireless Compliance
The antenna used with this transmitter must not be
colocated or operated in conjunction with any other antenna
or transmitter subject to the conditions of the FCC Grant.
Canadian Compliance Statement
This device complies with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including
interference that may cause undesired operation of the
device.
Cet appareil est conforme aux normes CNR exemptes de
licence d’Industrie Canada. Le fonctionnement est soumis
aux deux conditions suivantes : (1) cet appareil ne doit
pas provoquer d’interférences et (2) cet appareil doit
accepter toute interférence, y compris celles susceptibles de
provoquer un fonctionnement non souhaité de l’appareil.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian
interference-causing equipment regulations.
Cet appareil numérique de la Class B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B specications.
Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada. This device complies with RSS
210 of Industry Canada.
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