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User Manual Smart-UPS™ C 420/620 VA 110/120/230 Vac Tower
Important Safety Information
SAVE THESE INSTRUCTIONS - This manual contains important
instructions that should be followed during installation and maintenance of
the Smart-UPS and batteries.
Read these instructions carefully and look at the equipment to become
familiar with the device before trying to install, operate, service or maintain
it. The following special messages may appear throughout this bulletin or on
the equipment to warn of potential hazards or to call attention to information
that clarifies or simplifies a procedure.
The addition of this symbol either to a “Danger” or “Warning”
safety label indicates that an electrical hazard exists which will
result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow
this symbol to avoid possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
For Professional Business Applications - Not for Consumer Use
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Product Handling Guidelines
<18 kg
<40 lb
18-32 kg
40-70 lb
32-55 kg
70-120 lb
>55 kg
>120 lb
Safety and General Information
• Adhere to all national and local electrical codes.
• All wiring must be performed by a qualified electrician.
• Changes and modifications to this unit not expressly approved by
APC by Schneider Electric could void the warranty.
• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or
where there is excessive dust or humidity.
• Do not operate the UPS near open windows or doors.
• Be sure the air vents on the UPS are not blocked. Allow adequate
space for proper ventilation.
Note: Allow 20 cm clearance on all sides of the UPS.
• For a UPS with a factory installed power cord, connect the UPS
power cable directly to a wall outlet.
Do not use surge protectors or extension cords.
• The equipment is heavy. Always practice safe lifting techniques
adequate for the weight of the equipment.
• The battery typically lasts for two to three years. environmental
factors impact battery life. Elevated ambient temperatures, poor
quality AC power, and frequent short duration discharges will
shorten battery life.
• Additional safety information can be found in the Safety Guide
supplied with this unit.
De-energizing safety
• The UPS contains internal batteries and may present a shock hazard
even when disconnected from AC and DC power.
• The AC and DC output connectors may be energized by remote or
automatic control at any time.
• Before installing or servicing the equipment check that the:
– Mains circuit breaker is in the OFF position
– Internal UPS batteries are removed
– XLBP battery modules are disconnected
Electrical safety
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• For models with a hardwired input, the connection to the branch
circuit (mains) must be performed by a qualified electrician.
• 230 V models only: In order to maintain compliance with the EMC
directive for products sold in Europe, output cords attached to the
UPS must not exceed 10 meters in length.
• The protective earth conductor for the UPS carries the leakage
current from the load devices (computer equipment). An insulated
ground conductor is to be installed as part of the branch circuit that
supplies input power to the UPS. The conductor must have the same
size and insulation material as the grounded and ungrounded branch
circuit supply conductors. The conductor will typically be green and
with or without a yellow stripe.
• The UPS input ground conductor must be properly bonded to
protective earth at the service panel. If the UPS input power is
supplied by a separately derived system, the ground conductor must
be properly bonded at the supply transformer or motor generator set.
Battery safety
CAUTION
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE
• Replace the battery at least every 5 years or at the end of its service
life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery
replacement is necessary.
• Replace batteries with the same number and type of batteries as
originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery
overtemperature condition, or when there is evidence of electrolyte
leakage. Power off the UPS, unplug it from the AC input, and
disconnect the batteries. Do not operate the UPS until the batteries
have been replaced.
• *Replace all battery modules (including the modules in External
Battery Packs) which are older than one year, when installing
additional battery packs or replacing the battery module(s).
Failure to follow these instructions could result in equipment
damage and minor or moderate injury.
*Contact APC by Schneider Electric Worldwide Customer Support to
determine the age of the installed battery modules.
• Batteries typically last for two to three years. Environmental factors
impact battery life. Elevated ambient temperatures, poor quality
utility power, and frequent short duration discharges will shorten
battery life. Batteries should be replaced before end of life.
• Schneider Electric uses Maintenance-Free sealed Lead Acid
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batteries. Under normal use and handling, there is no contact with the
internal components of the battery. Over charging, over heating or
other misuse of batteries can result in a discharge of battery
electrolyte. Released electrolyte is toxic and may be harmful to the
skin and eyes.
• CAUTION: Before installing or replacing the batteries, remove
jewelry such as wristwatches and rings. High short circuit current
through conductive materials could cause severe burns.
• Servicing of batteries should be performed or supervised by
personnel knowledgeable of batteries and the required precautions.
Keep unauthorized personnel away from batteries.
• CAUTION – Failed batteries can reach temperatures that exceed the
burn thresholds for touchable surfaces.
• CAUTION – A battery can present a risk of electrical shock and high
short circuit current. The following precautions should be observed
when working on batteries:
– Disconnect the charging source prior to connecting or
disconnecting battery terminals.
– Do not wear any metal objects including watches and rings.
– Do not lay tools or metal parts on top of batteries.
– Use tools with insulated handles.
– Wear rubber gloves and boots.
– Determine if battery is either intentionally or inadvertently
grounded. Contact with any part of a grounded battery can result
in electric shock and burns by high short-circuit current. The risk
of such hazards can be reduced if grounds are removed during
installation and maintenance by a skilled person.
• CAUTION: Do not dispose of batteries in a fire. The batteries may
explode.
• CAUTION: Do not open or mutilate batteries. Released material is
harmful to the skin and eyes and may be toxic.
General information
• Always recycle used batteries.
• Recycle the package materials or save them for reuse.
• Select a location sturdy enough for the combined weight of the units.
• Operate the UPS within the specified environmental limits.
• Be sure to deliver the used battery to a recycling facility or ship it to
APC by Schneider Electric in the replacement battery packing
material.
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Radio frequency warning
WARNING: This is a category C2 UPS product. In a residential
environment, this product may cause radio interference, in which case the
user may be required to take additional measures.
NOTE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are intended to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at their own
expense.
Product Overview
The APC™ by Schneider Electric Smart-UPS™ is a high performance
Uninterruptible Power Supply (UPS). The UPS helps to provide protection
for electronic equipment from utility power blackouts, brownouts, sags and
surges, small utility power fluctuations, and large disturbances. The UPS
also helps to provide battery backup power for connected equipment until
utility power returns to acceptable levels or the batteries are fully discharged.
This user manual is available on the APC by Schneider Electric Web site,
www.apc.com.
Package Contents
Inspect the contents upon receipt. Notify the carrier and
dealer if the unit is damaged.
The packaging is recyclable; save it for reuse or dispose of it properly. Check
the package contents:
• UPS
• UPS literature kit containing
– Product documentation, safety and warranty information
– PowerChute™ download guidance
– Serial communication cable
– 230 V models: Two jumper cables
Note: The UPS is shipped with the battery disconnected.
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Specifications
Note: The UPS is heavy. Follow all lifting guidelines.
Te m pe r at u r e
Maximum
Elevation
Humidity 0% to 95% relative humidity, non-condensing
International Protection Code IP20
Applicable power grid power
distribution system
Applicable standard IEC 62040-1
Pollution degree 2
Overvoltage category II
Operating
Storage
Operating
Storage
0 to 40 ºC (32 to 104 ºF)
-15 to 45 ºC (5 to 113 ºF)
2,000 m (6,562 ft)
15,240 m (50,000 ft)
TN Power System
Start
Up
CAUTION
RISK OF ELECTRIC SHOCK
• Adhere to all national and local electrical codes.
• All electrical work must be performed by a qualified electrician.
• Turn off all power to this equipment before working on the equipment.
• Do not wear jewelry when working with electrical equipment.
Failure to follow these instructions could result in minor or
moderate injury.
Connect battery
Place the unit such that the bottom of the unit is facing upwards.
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Connect black wire to battery (Red wire is already connected).
Note: Small sparks at the point of battery connection are normal.
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Connect equipment to UPS
Rear panel
110/120 V 230 V
The top off-white outlet helps to provide surge
protection only. Equipment plugged into this
500 VA outlet should require surge protection, but
should not require power during a utility power
outage. The lower three outlets help to provide
battery backup protection, as well as protection
from surges.
Note: A laser printer draws significantly more power than other types of
equipment and may overload the UPS.
Serial Port
Site Wiring Fault LED
Circuit Breaker
Backup Outlets
Backup Inlet
Telephone/Network Surge Suppression Port
Connect UPS to Network (if applicable)
Note: Use only interface kits approved by APC by Schneider Electric.
Serial Port Use only the supplied cable to connect to the Serial Port.
A standard serial interface cable is in-compatible with the UPS.
Telephone/
Network
Surge
Suppression
Port
The UPS features optional telephone/network surge suppression.
Connect a single line telephone or a 10 Base-T/ 100 Base-Tx
network cable into the RJ-45/RJ-11 telephone/network surge
protection IN jack on the back of the UPS. Use the telephone
cable (not supplied) or network cabling (not supplied) to connect
the OUT jack to a fax, modem or network port.
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Start the UPS
1. Plug the UPS into a two-pole, three-wire, grounded receptacle only.
Avoid using extension cords.
– 110/120 V models: The power cord is attached to the UPS; the
– 230 V models: The power cord set is supplied in the UPS
2. 110/120 V models: Check the site wiring fault LED located on the
rear panel. It will be illuminated if the UPS is plugged into an
improperly wired utility power outlet
(see “Troubleshooting” on page 15).
3. Turn on all connected equipment. To use the UPS as a master on/off
switch, be sure all connected equipment is turned on.
4. Press the
Note: The battery charges fully during the first four hours of normal
operation. Do not expect full battery run capability during this initial
charge period. Refer to www.apc.com for battery runtime charts.
5. For optimal computer system protection, install PowerChute
management software to fully configure UPS shutdown and audible
alarm settings.
input plug is a NEMA 5-15P.
literature kit.
POWER button on the front panel to power the UPS.
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Operation
Front Display Panel
110/120 V model 230 V model
Indicator Description
On Line The UPS is supplying utility power to the connected
equipment.
On Battery The UPS is supplying battery power to the connected
equipment.
Overload The connected loads are drawing more than the UPS power
rating.
Replace Battery The battery must be replaced.
Feature Function
POWER
Button
Press this button to turn the UPS on or off. Read on for additional
capabilities.
Self-Test Automatic: The UPS performs a self-test automatically when turned
on, and every two weeks thereafter (by default). During the self-test,
the UPS briefly operates the connected equipment on battery.
Manual: Press and hold the
initiate the self-test.
Cold Start To supply battery power to the UPS and connected equipment in the
absence of utility voltage (see “Troubleshooting” on page 15), press
the
POWER button for one second and release. The UPS will beep
briefly and go quiet. Press and hold the
approximately three seconds. The unit will emit a sustained beep.
Release the button during this beep.
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POWER button for a few seconds to
POWER button again, but for
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User Configurable Features
Note: Settings are adjusted through PowerChute Software.
Function
Automatic
Self-Test
UPS ID
Date of Last
Battery
Replacement
Minimum
Capacity
Before
Return from
Shutdown
Voltage
Sensitivity
The UPS
detects and
reacts to line
voltage
distortions by
transferring
to battery
operation to
help protect
the connected
equipment
Factory
Default
Every
14 days
(336 hours)
UPS_IDEN Up to eight
Manufacture
Date
0 percent • 0 percent
High • High
User Selectable
Options Description
• Every 7 days
(168 hours)
• Every 14 days
(336 hours)
•On Startup
Only
• No Self-Test
characters
(alphanumeric)
mm/dd/yy Reset this date when you
•15 percent
•50 percent
•90 percent
sensitivity
•Medium
sensitivity
• Low sensitivity
Set the interval at which the
UPS will execute a self-test.
Uniquely identify the UPS,
(that is, server name or
location) for network
management purposes.
replace the battery module.
Specify the percentage to
which batteries will be
charged following a low
battery shutdown before
powering connected
equipment.
Note: In situations of poor
power quality, the UPS may
frequently transfer to battery
operation. If the connected
equipment can operate
normally under such
conditions, reduce the
sensitivity setting to conserve
battery capacity and service
life.
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Function
Audible
Alarm Delay
After Line
outage
Shutdown
Delay
Low Battery
Alert
Synchronized
Tur n- on
Delay
High
Tra n sfer
Point
Factory
Default
User Selectable
Options Description
5 seconds • 5 seconds
delay
• 30 seconds
delay
• At low battery
condition, No
alarm
60 seconds • 60 seconds
• 80 seconds
• 300 seconds
• 600 seconds
2 minutes • 2 minutes
• 5 minutes
• 7 minutes
• 10 minutes
(Times are
approximate)
0 seconds • 0 seconds
• 60 seconds
• 180 seconds
• 300 seconds
110/120 V
model:
127 Vac
110/120 V
model:
127, 130, 133,
136 Vac
230 V
model:
253 Vac
230 V model:
253, 257, 261,
265 Vac
Set the delay to avoid audible
alarms for minor power
glitches.
Set the interval between the
time when the UPS receives a
shutdown command and the
actual shutdown.
The UPS will beep when
2 minutes of battery runtime
remains. Change the low
battery alert interval setting to
the time that the operating
system or system software
requires to shutdown.
Note: PowerChute Business
Edition software provides
automatic, unattended
shutdown when approximately
2 minutes of battery operated
runtime remains.
Specify the time the UPS will
wait after the return of utility
power before turn on to avoid
branch circuit overload.
Set the high transfer point
higher to avoid unnecessary
battery usage when the utility
voltage is usually high and the
connected equipment is
specified to operate with input
voltages this high.
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Function
Low Transfer
Point
Factory
Default
110/120 V
model:
106 Vac
230 V
model:
208 Vac
User Selectable
Options Description
110/120 V
model:
97, 100, 103,
106 Vac
230 V model:
196, 200, 204,
208 Vac
Set the low transfer point
lower when the utility voltage
is usually low and the
connected equipment is
specified to operate with input
voltages this low.
Storage and Maintenance
Store the UPS covered and positioned for proper functioning in a cool and
dry location with the battery fully charged.
Refer to “Specifications” on page 6 for more information.
Battery Replacement
UPS Model Replacement Battery
SC420 RBC2
SC620 RBC4
The UPS battery life differs based on usage and environment. Consider
replacing the battery every three years.
This UPS has swappable battery module. Refer to the appropriate
replacement battery user manual for installation instructions. Contact your
dealer or go to the APC by Schneider Electric Web site, www.apc.com for
information on replacement batteries.
Note: Upon battery disconnection, the UPS does not help protect the
connected equipment from power outages.
Place the unit such that the bottom of the unit is facing upwards.
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Disconnect the battery wires.
Connect the new battery by matching red and black wires and connectors.
Note: Small sparks at the point of battery connection are normal.
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Troubleshooting
Use the chart below to solve minor Smart-UPS installation and operation
problems. Refer to the APC by Schneider Electric Web site, www.apc.com,
for assistance with complex UPS problems.
Problem and
Possible Cause Solution
UPS will not turn on
Battery not
connected
properly.
UPS not connected
to utility power
supply.
Very low or no
utility voltage.
UPS will not turn off
The UPS has
detected an
internal fault.
UPS beeps occasionally
Normal operating
UPS beeps when
running on battery.
UPS does not provide expected backup time
The UPS battery is
weak due to a
recent outage or is
near the end of its
service life.
On Line and Overload LEDs are flashing alternately
The UPS was
shutdown through
PowerChute.
All LEDs are illuminated or On Line and On Battery LEDs are illuminated
The UPS has
detected an
internal error. The
UPS has
shutdown.
Check that the battery connector is fully engaged.
Check that the power cable from the UPS to the utility
power supply is securely connected at both ends.
Check the utility power supply to the UPS by plugging in a
table lamp. If the light is very dim, have the utility voltage
checked.
Do not attempt to use the UPS. Unplug the UPS and battery
connector and have it serviced immediately.
None. The UPS helps to protect the connected equipment
from occasional utility power irregularities.
Charge the battery. Batteries require recharging after
extended outages. They wear faster when put into service
often or when operated at elevated temperatures. If the
battery is near the end of its service life, consider replacing
the battery even if the replace battery LED is not yet
illuminated.
None. The UPS will restart when utility power returns.
Do not attempt to use the UPS. Turn off the UPS, unplug the
battery and have it serviced immediately.
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Problem and
Possible Cause Solution
All LEDs are off and the UPS is plugged into a wall outlet
The UPS is
shutdown or the
None. The UPS will return to normal operation when the
power is restored and the battery has a sufficient charge.
battery is
discharged from an
extended outage.
The Overload LED is illuminated and the UPS emits a sustained audible
alarm tone
The UPS is
overloaded. The
connected
equipment is
drawing more VA
than the UPS can
sustain.
• The connected equipment exceeds the specified
“maximum load”.
• The audible alarm remains on until the overload is
removed. Disconnect nonessential equipment from the
UPS to eliminate the overload.
• The UPS continues to supply power as long as it is on-line
and the circuit breaker does not trip; the UPS will not
provide power from batteries in the event of a utility
voltage interruption.
• If a continuous overload occurs while the UPS is on
battery, the unit turns off output in order to help protect the
UPS from possible damage.
The replacement battery LED is illuminated
Weak battery. Allow the battery to recharge for 24 hours. Then, perform a
self-test. If the problem persists after recharging, replace the
battery.
UPS does not pass
battery self-test.
The UPS emits short beeps for one minute and the replace
battery LED illuminates. The UPS repeats the audible alarm
every five hours.
Perform the self-test procedure after the battery has charged
for 24 hours to confirm the replace battery condition. The
audible alarm stops and the LED clears if the battery passes
the self-test.
The site wiring fault LED is illuminated (110/120 V models only)
The UPS is
plugged into an
improperly wired
Wiring errors detected include missing ground, line-neutral
reversal, and overloaded neutral circuit.
Contact a qualified electrician to correct the building wiring.
utility power
outlet.
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Problem and
Possible Cause Solution
The input circuit breaker trips
The plunger on the
circuit breaker
pops out.
UPS operates on battery although utility voltage exists
UPS circuit input
breaker has
tripped.
The line voltage is
very high, low or
distorted.
On Line LED
There is no
illumination.
The LED is
flashing.
Reduce the load on the UPS by unplugging equipment and
press the plunger in.
Reduce the load on the UPS by unplugging equipment and
reset the circuit breaker (rear panel) by pressing the plunger
in.
Move the UPS to a different outlet on a different circuit, as
inexpensive fuel powered generators may distort the voltage.
If acceptable to the connected equipment, reduce the UPS
sensitivity (see “User Configurable Features” on page 11).
The UPS is running on battery, or it must be turned on.
The UPS is running an internal self-test.
Transport and Service
Transport
1. Shutdown and disconnect all connected equipment.
2. Disconnect the unit from utility power.
3. Disconnect all internal and external batteries (if applicable).
4. Follow the shipping instructions outlined in the Service section of
this manual.
Service
If the unit requires service, do not return it to the dealer. Follow these steps:
1. Review the Troubleshooting section of the manual to eliminate
common problems.
2. If the problem persists, contact APC by Schneider Electric Customer
Support through the
APC by Schneider Electric Web site, www.apc.com.
a. Note the model number and serial number and the date of
purchase. The model and serial numbers are located on the
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rear panel of the unit and are available through the LCD
display on select models.
b. Call Customer Support and a technician will attempt to solve
the problem over the phone. If this is not possible, the
technician will issue a Returned Material Authorization
Number (RMA#).
c. If the unit is under warranty, the repairs are free.
d. Service procedures and returns may vary internationally.
Refer to the APC by Schneider Electric Web site,
www.apc.com for country specific instructions.
3. Pack the unit properly to avoid damage in transit. Never use foam
beads for packaging. Damage sustained in transit is not covered
under warranty.
a. Note: When shipping within the United States, or to the
United States always DISCONNECT ONE UPS BATTERY
before shipping in compliance with U.S. Department of
Transportation (DOT) and IATA regulations. The internal
batteries may remain in the UPS.
b. Batteries may remain connected in the XBP during shipment.
Not all units utilize XLBPs.
4. Write the RMA# provided by Customer Support on the outside of
the package.
5. Return the unit by insured, prepaid carrier to the address provided by
Customer Support.
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Limited Factory Warranty
Schneider Electric IT Corporation (SEIT), warrants its products to be free
from defects in materials and workmanship for a period of two (2) years
from the date of purchase. The SEIT obligation under this warranty is
limited to repairing or replacing, at its sole discretion, any such defective
products or parts there of. Repair or replacement of a defective product or
part thereof does not extend the original warranty period.
This warranty applies only to the original purchaser who must have properly
registered the product within 10 days of purchase. Products may be
registered online at warranty.apc.com or by mailing in the completed
warranty registration card that is included with the documentation.
SEIT shall not be liable under the warranty if its testing and examination
disclose that the alleged defect in the product does not exist or was caused by
end user or any third person misuse, negligence, improper installation,
testing, operation or use of the product contrary to SEIT recommendations or
specifications. Further, SEIT shall not be liable for defects resulting from: 1)
unauthorized attempts to repair or modify the product, 2) incorrect or
inadequate electrical voltage or connection, 3) inappropriate on site
operation conditions, 4) Acts of God, 5) exposure to the elements, 6) theft. In
no event shall SEIT have any liability under this warranty for any product
where the serial number has been altered, defaced, or removed, 7) normal
wear resulting from frequent use.
EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES,
EXPRESS OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE, APPLICABLE TO PRODUCTS SOLD, SERVICED
OR FURNISHED UNDER THIS AGREEMENT OR IN
CONNECTION HEREWITH.
SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF
MERCHANTABILITY, SATISFACTION AND FITNESS FOR A
PARTICULAR PURPOSE.
SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED,
DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR
LIABILITY WILL ARISE OUT OF, SEIT RENDERING OF
TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION
WITH THE PRODUCTS.
THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND
REMEDIES. THE WARRANTIES SET FORTH ABOVE
CONSTITUTE SEIT’S SOLE LIABILITY AND PURCHASER’S
EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH
WARRANTIES. SEIT WARRANTIES EXTEND ONLY TO
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ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY
THIRD PARTIES.
IN NO EVENT SHALL SEIT, ITS OFFICERS, DIRECTORS,
AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF
INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, ARISING OUT OF THE USE, SERVICE OR
INSTALLATION OF THE PRODUCTS, WHETHER SUCH
DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF
FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER
SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY
OF SUCH DAMAGES. SPECIFICALLY, SEIT IS NOT LIABLE FOR
ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, WHETHER
DIRECT OR INDIRECT, LOSS OF EQUIPMENT, LOSS OF USE OF
EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF
SUBSTITUANTS, CLAIMS BY THIRD PARTIES, OR OTHERWISE.
NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO
EXCLUDE OR LIMIT SEIT LIABILITY FOR DEATH OR PERSONAL
INJURY RESULTING FROM ITS NEGLIGENCE OR ITS
FRAUDULENT MISREPRESENTATION OF TO THE EXTENT THAT IT
CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
To obtain service under warranty you must obtain a Returned Material
Authorization (RMA) number from customer support with warranty claims
issues may access the SEIT worldwide customer support network through
the SEIT Web site: www.apc.com
. Select your country from the country
selection drop down menu. Open the Support tab at the top of the web page
to obtain information for customer support in your region. Products must be
returned with transportation charges prepaid and must be accompanied by a
brief description of the problem encountered and proof of date and place of
purchase.
© 2022 APC by Schneider Electric. APC, the APC logo, and Smart-UPS are
owned by Schneider Electric Industries S.A.S., or their affiliated companies.
All other trademarks are property of their respective owners.
EN 990-1853F-001
07/2022
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