American Power Conversion S20BLK User Manual

User Manual

Network Manageable

S Type Power Conditioner

With Battery Backup

Model: S20BLK

Entire contents copyright© 2007 American Power Conversion Corporation. All
rights reserved. Reproduction in whole or in part without permission is prohibited.
APC, the APC logo, and TRADEMARK NAMES are trademarks of American Power
Conversion Corporation.

All other trademarks, product names, and corporate names are the property of their
respective owners and are used for informational purposes only.

This manual is subject to change without notice.

Safety Information

1.

Read this manual

before installing and operating this device.

2.

Keep this manual

that came with this device.

3.

Warnings

any warnings found on the device.

4.

Follow Instructions

using the this device.

5.

Cleaning

nect the battery before cleaning. Use a soft damp cloth for cleaning. Do not
use liquid or aerosol cleaners.

Note: Any equipment connected to this device will not be powered or pro-

6.

Water and Moisture

in an environment where the relative humidity may exceed 95% (non-con­densing).

7.

Placement

install this device on any type of heat source.

8,

Ventilation

provided for cooling purposes, may become blocked and impede air flow.

9.

Power

source. Further ensure the device is plugged into a source that provides the
required 120 Vac. Do not use a plug adapter to defeat the AC plug ground
pin.

10.

Polarization

wider than the other. This plug will only fit into the wall outlet in one orien­tation, which is a safety feature. Do not remove the round grounding pin, or
use an adapter that defeats this safety feature.

11.

Power Cord

they are not pinched, frayed, or stepped on. After connecting other devices
to this device, do not push the rear of the device up against any surface (wall
or shelving unit). This can cause power cords to bend excessively, which
can break the strands of wire inside the cord.

Antenna Grounding

12.
electrical surges, if you are connecting an outside antenna or cable system to
this device, ensure the antenna or cable system is grounded to provide addi­tional protection against voltage surges and static discharges in accordance
with Section 810 of the National Electric Code, ANSI/NFPA No.70 (and as
shown in the illustration on the next page).

13.

Other Grounding

for grounding the device to an external transient voltage surge suppression
(TVSS) device. Ensure these ground connections are made in accordance
with the instructions provided with the TVSS device.

14.

Lightning

circuitry to protect against lightning and other sources of sudden voltage
surges and sags. It is not necessary to turn this device off, or the devices con­nected to this device off during a lighting storm.

- Comply with all warnings presented in this manual, as well as

- Shut off and unplug this device from the wall outlet, and discon-

tected from uninterrupted service during this process.

- Do not install this device on an unsteady surface. Do not

- Do not install this device in an area where the device’s vents,

- Ensure this device is connected to a properly grounded AC power

- This device employs metal oxide varisters (MOVs), and other

- Read all of the safety and operating instructions

- Retain this manual, and all of the safety information

- Follow all instructions that pertain to operating and

- Do not use this product near any source of water , or

- This device has a polarized AC line plug and one blade is

- Ensure power cords are routed in a manner that will ensure

- Although this device provides protection against

- This device provides a grounding lug on the rear panel

i

Safety Information (Continued)

15.

Power Lines

lines, or other electric light or power circuits, or where they may fall on or
otherwise come in contact with these power sources. If you allow the ladder
being used, or the antenna itself to come into contact with these power
sources it could be fatal.

16.

Overloading

nected, and do not overload this device. Ensure the total load to this device
does not exceed the value listed in the

17.

Openings

may come in contact with high-voltage components and cause injury, death,
or damage to the device. Do not allow liquids to enter any opening in this
device.

18.

Servicing

Removing the cover from this device may present a shock hazard and/or may
void the warranty.

19.

Damage Requiring Service

diately disconnect (unplug) the AC power cord from the wall outlet. Do not
use the Power switch or disconnect the AC power cord from the connector on
the rear of the device to disconnect power. Notify APC Technical Support or
Customer Service at once.

20.

Replacement Parts

be removed or replaced unless it is by an APC-qualified technician.

21.

Periodic Inspection

DSS/CATV coaxial cables connected to this device to ensure they are fully
inserted or attached.

- Do not locate outside antenna systems near overhead power

- Do not overload the wall outlet where this device is con-

Specifications

section of this manual.

- Do not insert any object through the device’s cooling vents. It

- This device does not contain any user-serviceable components.

- If any damage occurs to this device, imme-

- None of the components in this device can or should

- Inspect the line cords, telephone/data cords, and

EXAMPLE OF ANTENNA GROUNDING PER NATIONAL ELECTRIC CODE (NEC)

Ground

Clamp

Electric Service

Equipment

Power Service Grounding

Electrode System

Antenna Lead In Wire

Antenna Discharge Unit

Grounding Conductors

Ground Clamps

ii

Protect Your Investment

Thank you for selecting APC's Model S20BLK Power Conditioner. At APC,
we know you have made an intelligent choice sure to reward you for many
years. To ensure you receive all the benefits and protection that accompany
your purchase, please take a few minutes to fill out and mail the enclosed
Warranty Registration Card, or complete the online form at www.apc.com.

Note: Under California law , failure to register you r purchase may not exclude

you from provisions of the Warranty and Equipment Protection Policy.

Benefits of warranty registration are outlined below.

Registration Verification Confirmation

Registering your pur­chase now guaran­tees that you will
receive all the infor­mation and special
offers you qualify for
as the owner of this
product.

Registering your pur­chase now confirms
your right to maxi­mum protection under
the terms and condi­tions of the Warranty,
and Equipment Pro­tection Policy.

Registering your pur­chase now provides
you with a way to con­firm yourself as the
owner of the product
in the event of fire,
theft or loss.

Safety Symbols

This “bolt of lightning”
symbol indicates
uninsulated material in
your unit may cause an
electrical shock. For the
safety of everyone in
your home, please do not
remove the product
cover.

This “exclamation point”
symbol calls attention to

!

features you should
read about in this
manual to avoid
possible operating and
maintenance problems.

Warnings, Cautions and Notes

Warnings Cautions Notes

Warnings provide
information about a
procedure which, if
not done exactly as
described, may result
in injury or death.

Cautions provide
information about a
procedure which, if
not done exactly as
described, may result
in equipment damage.

iii

Notes provide
information that we
feel is helpful when
operating the
product.

Class B Labeling and Instruction Manual Requirements

Devices subject to Certification must be labeled with a Federal Communica­tions Commission (FCC) Identifier. Devices subject to Verification or Certifica­tion must be labeled with the following compliance statement:

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.

In addition, for a Class B digital device or peripheral, the instructions furnished
the user shall include the following or similar statement, placed in a prominent
location in the text of the manual:

Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void

!

the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to Part 15 of
the CC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy, and if not installed and used in accor­dance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or televi­sion reception, which can be determined by turning the equip­ment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

• Consult the dealer or an experienced audio TV technician
for help.

If shielded cables or other specialized accessories are necessary for the unit to
achieve compliance, a statement similar to the following should be added:

Shielded cables must be used with this unit to ensure compli­ance with the Class B FCC limits

iv

Table of Contents

Page
Safety Information i
Protect Your Investment iii
Chapter 1 - Introduction 1-1

Proven Expertise… Proven Reliability 1-1
Package Contents 1-2
Safety Precautions 1-2
Unit Power Capacity 1-2
Features 1-3

Communications and Management 1-3
Environmental Monitoring 1-4
Pure Sine Wave Battery Backup 1-4
Automatic Voltage Regulation 1-4
Surge Protection 1-4
Isolated Noise Filter Banks 1-5
Rack Mountable 1-5
Removable Support Feet 1-5
ON/OFF Sequencing 1-5
Outlet ON/OFF Bank Control 1-5

Front and Rear Panel Descriptions 1-5

Front Panel Controls and Indicators 1-5
Rear Panel Controls and Connectors 1-9

Chapter 2 - Installation 2-1

Removing the Battery Pack 2-1
Installing the Unit 2-2

Installing the Unit on a Flat Surface 2-2

Rack Mounting the Unit 2-2
Inserting and Connecting the Battery 2-3
Powering On and Connecting Equipment 2-5
Performing the System Test 2-5
Status and Informational Screens 2-8

Status Screens 2-8
Informational Screens 2-9

v

Page

Connecting the Components 2-12
S20BLK Setup 2-13

Chapter 3 - Troubleshooting 3-1

Unit will not turn on. 3-2
Connected equipment reboots or turns off
during or after the unit switches to battery power 3-2
REPLACE BATTERY LED is illuminated 3-3
Contact Information 3-3
Limited Warranty 3-4

Appendix A - Specifications A-1
Appendix B - Network Management Card B-1

vi

Chapter

1

Introduction

Figure 1. S20BLK Power Conditioner with Battery Backup (Front View)

Proven Expertise… Proven Reliability

From corporate data centers to home offices, APC is regarded as a leading innovator,
designer and manufacturer of high-quality power protection solutions. With its
proven reputation for Legendary Reliability
every day, 24 x 7 to protect and support many of the most critical networks in the
world. Over the last 20 years, APC has been a pioneer in the development of
innovative power protection technologies that have resulted in countless industry
awards, design patents, and an installed base numbering in the tens of millions of
units. Multiple R&D centers, in conjunction with APC-owned and controlled
factories ensure APC solutions are the safest, most advanced and most reliable
products available. When you buy APC, you buy “peace of mind”.

TM

, leading companies depend on APC

1-1

Package Contents

Your S20BLK Power Conditioner package should contain the following:

Item Item Description Quantity

1. S20BLK Power Conditioner with Battery Backup (battery
pack included)

2. Front Panel Display (bezel) 1 ea.

3. AC Input Power Cord 1 ea.

4. Coaxial Patch Cables 2 ea.

5. RS-232 Cable 1 ea.

6. USB Interface Cable 1 ea.

7. Telephone Patch Cable 1 ea.

8. Ethernet Patch Cable 1 ea.

9. Temperature Probe 1 ea.

10. PowerChute Personal Edition Software CD 1 ea.

11. Network Management CD 1 ea.

12. Model S20BLK User Manual 1 ea.

13. Equipment Protection Policy Sheet 1 ea.

14. Warranty Registration Card 1 ea.

15. Rack-mount Kit (two rails, two ear brackets, two cleats,
screws, and instruction sheet).

1 ea.

1 ea.

Safety Precautions

Ensure you have read and understand all of the safety information located in the
front of this manual. If you have any questions concerning any of the safety
information, or if you are concerned that your home may not be properly wired for
this equipment, contact APC Technical Support or a licensed electrician.

Unit Power Capacity

The S20BLK Power Conditioner is rated for 1250 watts (continuous). However, it is
designed to support component inrush currents that are much higher than their
continuous power rating. The S20BLK is capable of supplying the dynamic peak
current draws required by any component designed to work on a 15 amp circuit.
Despite the power ratings listed on their nameplates, high performance AV
equipment draws much less than their listed power ratings. The S20BLK also allows
the user to determine how much power is still available as each device is connected.

1-2

Features

The S20BLK Power Conditioner’s major features are described in the following
paragraphs.

Communications and Management

A universal serial bus (USB) port, RS-232 port, and Network Management Card
(embedded Web server) provide multiple methods for monitoring and managing the
S20BLK, and the equipment connected to it. For example, unit installers can
integrate the S20BLK into any home automation network, and “hung” devices can
be rebooted from a remote location. The following subparagraphs describe the
capabilities of each of the methods, how to best utilize each method, and where to
obtain more detailed information.

Note: The input contact and output relay features listed on the UPS Network

Card Environment Web page do not apply to the S20BLK.

Universal Serial Bus

The universal serial bus (USB) port is located on the S20BLK rear panel, and
enables the unit to communicate with the APC PowerChute
software. When it is installed on an MS Windows or Mac desktop computer, the
software automatically saves open files, and gracefully shuts down the operating
system if a sustained power outage occurs, and the batteries run down. Unit and
power diagnostic information is also provided, plus the software provides a way of
adjusting unit operating parameters such as transfer voltage points, and sensitivity.

The APC PowerChute
connecting the USB cable, which is supplied with the unit, to the USB port on the
S20BLK rear panel, and to a USB port on your computer. Insert the PowerChute
CD into your computers CD-ROM drive, and follow the directions on the screen. A
detailed PowerChute

® Personal Edition software can be installed and used by

® Personal Edition User Manual is provided on the CD-ROM.

® Personal Edition

®

RS-232

A DB-9 RS-232 port is located on the S20BLK rear panel, and is convenient for
communicating with the S20BLK, such as when programmers of home automation
devices want to integrate the S20BLK into their home automation networks. The
S20BLK communicates using a proprietary UPSLink protocol that uses ASCII
characters to transmit data to and receive data from the unit. The UPSLink protocol
provides users with maximum monitoring and control, including the ability to:
remotely reboot individual outlet banks, make adjustments to all S20BLK settings,
and read ambient temperature values.

Users who want to use the UPSLink to integrate the S20BLK into their network
should first read APC Application Note # 102 at www.apc.com. Creston and AMX
installers should visit their respective Web sites for information concerning how to
integrate the S20BLK into their networks.

1-3

Network Management Card

An Ethernet port is located on the S20BLK rear panel, and enables the S20BLK’s
embedded Network Management Card (NMC) to connect to any Ethernet network.
The NMC (Web server) enables users to remotely monitor and manage the S20BLK
from any W eb browser. All 12 outlets can be simultaneously turned OFF or ON via
the NMC, but not independently. This capability will be available December 2006 by
downloading the latest firmware from the APC Web site: www.apc.com/support,
then select

Detailed setup and operating information is provided on the Utility CD-ROM that is
shipped with the unit. For information in the form of a quick-start guide, refer to
Appendix B - Network Management Card in the rear of this manual.

Software and Firmware, and click on the NMC Firmware update button.

Environmental Monitoring

The S20BLK can record and report ambient temperature, in both Celsius and
Fahrenheit, as well as humidity levels. At installation the unit can be setup to have
equipment safely power down if the temperature or humidity is outside the specified
ranges. A temperature probe is included with the S20BLK unit, and a
temperature/humidity probe is available as an option. Reference Appendix A ­Specifications for S20BLK temperature and humidity requirements.

Pure Sine Wave Battery Backup

The S20BLK provides battery backup power to maintain pure, uninterrupted power
for your home theater and automation systems in the event of a power blackout .
Battery backup power not only prevents interruptions in your audio and video
entertainment, it also helps prevent lost pre-sets, lost multimedia server data,
damaged hard drives, and premature projector bulb wear and tear.

Automatic Voltage Regulation

The S20BLK provides automatic voltage regulation (AVR) to correct high and low
voltage conditions. With AVR, all devices connected to the S20BLK are protected
against voltage fluctuations, which also prolongs the life of your AV equipment. Low
voltage conditions can also negatively impact video quality, and AVR can help
improve picture quality if low voltage conditions are present.

Surge Protection

The S20BLK provides guaranteed protection against damaging surges, spikes and
even lightning. The S20BLK conditioners not only provide protection from surges
traveling over AC power lines, but protection is also offered against surges over
COAX (two pairs of jacks), and telephone lines (one pair of jacks with one splitter).
With APC your entire investment in AV and home automation equipment is
protected.

1-4

Isolated Noise Filter Banks

The S20BLK isolated noise filer banks (INFB) eliminate electromagnetic and radio
frequency interference (EMI and RFI) that, when severe enough, can negatively
impact sound and video quality. Each filter bank is electrically isolated from the
other filter banks to prevent noise generated by one component from polluting other
connected components. APC's noise filtering helps enable your system to perform to
its maximum capabilities.

Rack-mountable

The rack-mount hardware kit is provided to mount the unit into any standard, 4-post,
19" rack. The rack-mount kit includes: two rails, two ear brackets, two cleats,
screws, and an instruction sheet.

Removable Support Feet

The feet on the bottom of the unit can be unscrewed and removed to save space when
the unit is rack-mounted.

ON/OFF Sequencing

This feature ensures connected equipment is powered up and powered down in the
proper sequence, with the right amount of delay between stages. It allows you to
program a delay ranging between 0 and 10 seconds into a sequence. This delay
eliminates transients that can affect connected components, or that may cause the
building circuit breaker to trip.

Outlet ON/OFF Bank Control

This feature allows a user to turn each individual outlet bank (of a total of four outlet
banks) ON or OFF via the RS-232 serial port. All 12 outlets can be turned OFF and
ON simultaneously via the built-in NMC through any Web browser, but not
independently. This capability will be available in December of 2006 by
downloading the latest firmware from the APC Web site: www.apc.com.

Front and Rear Panel Descriptions

The following sections describe controls and indicators on the front and rear panels.

Front Panel Controls and Indicators

The front panel controls and indicators for the S20BLK Power Conditioner are
detailed in Figure 2. Each numbered callout refers to a corresponding numbered
description contained in the list that immediately follows Figure 2.

1-5

1 3 5

2

4

7

6

14

13

Figure 2. Front Panel Controls and Indicators

DELAYED 1 Status Indicator

1

12

11

10

8

9

When lit (blue), conditioned power is being supplied to equipment
connected to the rear-panel outlets marked Switched Delayed 1.

ON BATTERY Status Indicator

2

When lit (orange), the Power Conditioner is operating on power from the
internal Battery Pack and is providing clean power to the connected
equipment. The unit will go On Battery when the input utility voltage
either drops below the user-selectable level, goes above the
user-selectable level, or is experiences an outage, or momentary input
utility voltage drops or surges.

STATUS Pushbutton

3

When you press this pushbutton, it provides the unit status for: Input and
Output Voltage, Input and Output Frequency, Telephone and
Internet contact information, Model and Serial Number, Firmware
(FW) Version number, Source (Standby, Battery, or Utility),
Estimated Runtime (in hours or minutes), and Estimated Runtime

(in hours) with a Fuel indication (as a percentage with bar graph)
indication, Environmental Temperature, Environmental
Humidity, Outlet Bank Status, System Load (in watts), and Load
(as a percentage in bar graph form).

The STATUS pushbutton can also be used to set a default screen, which is
the screen that is displayed all the time.

1-6

Vacuum Fluorescent Display

4

The vacuum fluorescent display (VFD) conveys unit and power status
information. It is also used to display information when changing unit
settings.

Note: The VFD and light emitting diodes (LEDs) can be dimmed or

turned off independently of each other via the front control
panel SETUP push button.

5

Up Arrow Push Button

This button is used to increase or turn on parameters for various
user-selectable settings such as: Audible Alarms, Sensitiv ity,

Display Dimmer, LED Dimmer, Go To Bat If, Outlet 1 & 2 Delay
(in seconds), Low Bat Warning, and so on.

LOW BATTERY Status Indicator

6

When this (orange) indicator is lit it indicates the battery pack charge level
is low. When this indicator turns on it indicates that there is minimum,
time remaining. The purpose of this warning is to allow time to shut off
power to the equipment before the battery pack is fully discharged. The
user can set the value (from 2 to 26 minutes). When the indicator is lit,
leave the unit plugged in to allow batteries to recharge.

Note: The unit does not have to be powered on for batteries to

recharge.

LINE OK Status Indicator

7

When this indicator is lit, it indicates the input voltage from the utility is
within the acceptable range (92V to 142V). If it is not lit, the input voltage
from the utility is outside the acceptable range, and it will go into boost
mode or trim mode to compensate for the (low or high) incoming AC line
voltage.

FILTERING Status Indicator

8

When this indicator is lit, it notifies the user that the electromagnetic
interference and radio frequency interference (EMI and RFI) noise
reduction circuit is active.

OVERLOAD Status Indicator

9

When this (red) indicator is lit the unit is overloaded; unplug the devices
connected to the unit one at a time until the indicator is no longer lit.

1-7

10

Down Arrow Push Button

This pushbutton is used to change (decrease or turn off) parameters for
various user-selectable settings such as: Audible Alarms, Sensitivity,
Display Dimmer, LED Dimmer, Go To Bat If, Outlet 1 & 2 Delay
(in seconds), Low Bat Warning, Bat Rep Date, and so on.

On/Off Switch

11

This switch controls power to all of the 12 outlets located on the rear of
the unit. APC recommends the unit be left ON at all times. Control power
to your system components as you normally would, instead of using the
ON/OFF Switch.

SETUP Push Button

12

This pushbutton is used to advance the display through the various
user-selectable setup functions provided by the unit such as: Audible

Alarms, Sensitivity, Display Dimmer, LED Dimmer, Go To Bat If,
Outlet 1 & 2 Delay (in seconds), Low Bat Warning, Bat Rep Date,

and so on.

REGULATING Status Indicator

13

When this (blue) indicator is lit, it indicates automatic voltage regulation
(AVR) is enabled and operating to correct low or hig h volt age conditions.

DELAYED 2 Status Indicator

14

When this (blue) indicator is lit, it indicates that conditioned power is
being supplied to equipment connected to the rear-panel outlets marked
Switched Delayed 2.

1-8

Rear Panel Controls and Connectors

The rear panel connectors for the S20BLK Conditioner are shown in Figure 3. Each
numbered callout corresponds to a numbered description in the list that follows
Figure 3.

1 2 3 4 5

13

14

12

Figure 3. Rear Panel Connectors, Indicator, and Circuit Breaker

Note: All outlets provide surge protection, voltage regulation, noise filtering and

pure sine wave battery backup power.

12

11

10

8

9

6

7

Outlet Banks

1

EXTERNAL BATTERY

2

COAX/RF Connectors RS-232 Port

3

CIRCUIT BREAKER TEL/DVR/SAT/DSL

4

SYSTEM GROUND

5

BUILDING WIRING FAULT

6

Screw DATA PORT Jack (USB)

ENVIRONMENTAL Port

8

Ethernet Port

9

10
11

12

Cooling Fan

13

Indicator
Input power connector Support feet

7

14

1-9