Chapter 1: Safety and General Information........................................................ 1
Save These Instructions ----------------------------------------------------------------------------------------------------------------------1
Conventions Used in this Manual-----------------------------------------------------------------------------------------------------------1
General Equipment Safety -------------------------------------------------------------------------------------------------------------------1
Handling Safety ---------------------------------------------------------------------------------------------------------------------------------1
Deenergizing Safety ---------------------------------------------------------------------------------------------------------------------------2
Electrical Safety ---------------------------------------------------------------------------------------------------------------------------------2
Battery Safety------------------------------------------------------------------------------------------------------------------------------------2
Battery Replacements Kits and Battery Recycling -------------------------------------------------------------------------------------3
PowerStruXure Type A Systems -----------------------------------------------------------------------------------------------------------3
Radio Frequency Interference---------------------------------------------------------------------------------------------------------------3
North America and 208 V Countries----------------------------------------------------------------------------------------------------3
Europe and 230 V Countries -------------------------------------------------------------------------------------------------------------3
Japan and 200 V Countries---------------------------------------------------------------------------------------------------------------3
Regulatory Agency Approvals ---------------------------------------------------------------------------------------------------------------4
Declaration of Conformity (Europe and 230 V Countries) ----------------------------------------------------------------------------4
Life Support Policy -----------------------------------------------------------------------------------------------------------------------------5
Limited Warranty--------------------------------------------------------------------------------------------------------------------------------5
Copyright and Trademark Information-----------------------------------------------------------------------------------------------------5
APC Contact Numbers and Support -------------------------------------------------------------------------------------------------------5
About Your UPS --------------------------------------------------------------------------------------------------------------------------------7
Product Overview-------------------------------------------------------------------------------------------------------------------------------9
Front View Component Identification---------------------------------------------------------------------------------------------------9
Contents -------------------------------------------------------------------------------------------------------------------------------------17
Installing the UPS----------------------------------------------------------------------------------------------------------------------------- 17
Moving the UPS to the Installation Site ----------------------------------------------------------------------------------------------17
Installing in a Four Post Rack ----------------------------------------------------------------------------------------------------------19
Wiring the UPS----------------------------------------------------------------------------------------------------------------------------- 22
Completing the Installation--------------------------------------------------------------------------------------------------------------25
Connecting Load Equipment to the UPS --------------------------------------------------------------------------------------------27
Final Installation Checklist -------------------------------------------------------------------------------------------------------------- 28
Post Installation Procedures ---------------------------------------------------------------------------------------------------------------29
This Safety section contains important instructions that must be followed during installation and maintenance of APC
equipment.
Conventions Used in this Manual
The following symbols are used throughout this manual. Carefully read all information boxes and abide by the
instructions.
The WARNING sign denotes a serious hazard. It calls attention to a procedure, practice,
condition, or the like, which, if not correctly performed or adhered to, could result in injury
to personnel.
The CAUTION sign denotes a hazard. It calls attention to an operating procedure, practice, or
the like, which, if not correctly performed or adhered to, could result in damage to or destruction
of all or part of the product.
The NOTE sign denotes important information. It calls attention to a procedure, practice,
condition, or the like, which is essential to highlight.
General Equipment Safety
• Connection to the branch circuit (mains) must be performed by a licensed electrician.
• Installation and removal of the power, battery, intelligence modules, and interface accessories
must be performed by service personnel.
Operation of the equipment can be performed by any individual with no previous technical
experience.
Handling Safety
Be careful. Do not lift heavy loads without assistance.
<18 kg (<40 lb)
18 – 32 kg (40 – 70 lb)
This equipment is intended for installation in a temperature-controlled indoor area free of
conductive contaminants. Refer to Specifications at the APC web site for the actual temperature
range.
32 – 55 kg (70 – 120 lb)
>55 kg (>120 lb)
1
CHAPTER 1: SAFETY AND GENERAL INFORMATION
Deenergizing Safety
The UPS contains internal batteries and may present a shock hazard even when disconnected
from the branch circuit (mains). Before installing or servicing the equipment, ensure that the
system enable switch and input circuit breaker are set to stand-by (OFF), that internal battery
modules are removed, that external extended run batteries are disconnected and the branch
circuit (mains) is disconnected.
Electrical Safety
• The protective earth conductor for the UPS carries the leakage current from the load devices
(computer equipment). Therefore, the size of the conductor must be at least as large as the
wire required by IEC 950. An insulated grounding conductor that is identical in size, insulation
material, and thickness to the grounded and ungrounded branch-circuit supply conductors,
except that it is green with or without a yellow stripe is to be installed as part of the branch
circuit that supplies the UPS.
• The grounding conductor described above is to be grounded to earth at the service
equipment, or if supplied by a separately derived system, at the supply transformer or motorgenerator set.
• The attachment-plug receptacles near the unit or subsystem are all to be of a grounding type,
and the grounding conductors serving these receptacles are to be connected to earth ground
at the service equipment.
Battery Safety
• Each battery module is a 120 V, 7.2 Ah battery pack. There is a risk of energy hazard. Before
installing or replacing battery nodules, remove jewelry such as wristwatches and rings. High
short -circuit current through conductive materials could cause severe burns.
• Do not dispose of batteries in a fire. The batteries may explode.
• Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes, and
may be toxic.
Do not install the battery modules in the frame until you are ready to power up the UPS. Failure
to do so can result in a deep discharge of the batteries, which may cause permanent damage.
• Batteries are recyclable. Used batteries can be sent to APC for recycling or delivered to a
recycling facility.
• Store the battery module(s) at a cool ambient temperature of < 25 °C.
• Only use APC batteries when adding or replacing battery modules in the UPS.
2
CHAPTER 1: SAFETY AND GENERAL INFORMATION
Battery Replacements Kits and Battery Recycling
See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and
battery recycling. If returning used batteries to APC for recycling, ship used batteries in the battery replacement
packing material.
PowerStruXure Type A Systems
If your UPS is installed in a PowerStruXure Type A system, contact your APC representative or visit
http://www.apc.com/support for additional PowerStruXure Type A accessories and product documentation.
Radio Frequency Interference
North America and 208 V Countries
• This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the Federal Communications Commission (FCC) rules and the
Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications (CDC). These limits are
designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference, in which case the user, at his own expense, will
be required to take whatever measures may be required to correct the interference. Changes
or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
• Use shielded signal cables with this product to ensure compliance with Class A FCC limits.
Europe and 230 V Countries
This is a Class A product. In a domestic environment, this product may cause radio interference,
in which case, the user may be required to take corrective actions.
Japan and 200 V Countries
This is a Class A product based on the standard of the Voluntary Control Council for Interference
by Information Technology Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may occur, in which case, the user may be required to take
corrective actions.
3
CHAPTER 1: SAFETY AND GENERAL INFORMATION
Regulatory Agency Approvals
Countries
North America
and
208V Countries
Europe
and
230V Countries
Japan
and
200 V Countries
LISTED 42C2
E96563
LISTED 42C2
E96563
N 394
LR63938
Declaration of Conformity (Europe and 230 V Countries)
4
CHAPTER 1: SAFETY AND GENERAL INFORMATION
Life Support Policy
As a general policy, American Power Conversion (APC) does not recommend the use of any of its products in life
support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of
the life support device or to significantly affect its safety or effectiveness. APC does not recommend the use of any of
its products in direct patient care. APC will not knowingly sell its products for use in such applications unless it
receives in writing assurances satisfactory to APC that (a) the risks of injury or damage have been minimized, (b) the
customer assumes all such risks, and (c) the liability of American Power Conversion is adequately protected under
the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen analyzers, nerve stimulators (whether
used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia
detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators,
ventilators for both adults and infants, anesthesia ventilators, infusion pumps, and any other device designated as
“critical” by the U.S.F.D.A.
Hospital grade wiring devices and reduced leakage currents that meet medical safety standards may be ordered as
options on many APC UPS systems. APC does not claim that units with these modifications are certified or listed as
such by APC or any other organization, therefore these units do not meet the requirements for use in direct patient
care.
Limited Warranty
American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a
period of two years from the date of purchase, except in India where the period is one year for battery module(s). Its
obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products.
To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer
support (see Service in the S
charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and
place of purchase. This warranty does not apply to equipment that has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser who
must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid
limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any costs, such as lost
profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes,
claims by third parties, or otherwise. This warranty gives you specific legal rights and you may have other rights that
vary from state to state.
YMMETRA RM OPERATION MANUAL). Products must be returned with transportation
, Symmetra®, Smart-Ups®, NetShelter®, PowerStruXure®, SmartSlot® and PowerChute® are registered
APC
trademarks of American Power Conversion Corporation. All other trademarks are the property of their respective
owners.
APC Contact Numbers and Support
Visit the APC Web site at http://www.apc.com/support contact numbers and technical support.
5
CHAPTER 1: SAFETY AND GENERAL INFORMATION
6
CHAPTER 2: BASICS
About Your UPS
The Symmetra RM is a high-performance, uninterruptible power system (UPS) in a “power array” configuration.
It is designed to power high availability servers and other sensitive electronic equipment. The UPS provides
conditioned, reliable AC power to connected equipment, and provides protection from power blackouts,
brownouts, swells, sags, surges, and interference.
The UPS is modular in design and can be configured to deliver a maximum output of 12 kVA N+1 redundant or
16-kVA non-redundant power.
Table 1: System Configurations and Model Numbers
Complete System
End Item SKU
North America
and
208/240V
(Ø- Ø -G)
Europe
and 230V
(Ø- N -G)
Japan
and 200 V
(Ø- Ø -G)
SYP8K12RMT 8 2 2
SYP12K12RMT 12 3 3
SYP8K12RMT-P1 8 2 2
SYP12K12RMT-P1
SYP12K12RMT-P2
PSXBR12KT
PSXRX12KT
SYP8K12RMI 8 2 2
SYP12K12RMI
PSXBR12KI
PSXRX12KI
SYP8K12RMJ 8 2 2
SYP12K12RMJ 12 3 3
SYP8K12RMJ-P1 8 2 2
SYP12K12RMJ-P1
SYP12K12RMJ-P2
PSXBX12KJ
PSXRX12KJ
Table 2: Replacement Modules
Available
Power kVA
12
12
12
Battery
Modules
3
3
3
Power
Modules
3
3
3
Nominal
Input
Voltage
208/240
208
220/230/240
200
Nominal
Output
Voltage
208/240
120 and 208
220/230/240
200
100 and 200
Replacement
Modules
Model Number Description
SYMIM3 Main Intelligence Module
SYRIM3 Redundant Intelligence Module
SYPM4KU 4 kVA Power Module
SYBT3 Battery Module
SYB3FR Flame Retardant Battery Module
SYCC Communications Card
AP9606 Web/SNMP Management Card
7
CHAPTER 2: BASICS
Table 3: Optional Accessories
Power
Distribution
Options
Extended Run
Options
Smart Slot
Management
Options
Model
Number
Description North
America
and
208/240V
Europe
and
230V
(Ø- N -G)
Japan
and
200 V
(Ø- Ø -G)
(Ø- Ø -G)
SYTF2 208 Vac to 120 Vac, 5 kVA
SYTF2J 200 Vac to 100 Vac, 3.5 kVA
SYTF3 208 Vac to 120 Vac, 5 kVA
SYTF3J 200 Vac to 100 Vac, 3.5 kVA
SYPD3 (2) L6-20 and
SYPD4 (8) IEC320-C13 and
SYPD5 (8) IEC320-C13 and
SYPD7 (3) L6-20 receptacles Yes Yes
SYPD8 (6) L6-20R and
SYPD9 (2) hardwiring circuit breakers
AP7630 (1) L6-30R receptacle and
AP7631 (4) IEC320 C19 receptacles
SYRMXR4 Yes
SYRMXR4I Yes
SYRMXR4J
AP9608 Out-of band management card
AP9612TH Environmental monitoring card
AP9610 Relay I/O card
AP9615 5-port 10Base-T hub
step-down transformer with
(2) 15-amp circuits and
(4) 5-20R T-slots
step-down transformer with
(2) 15-amp circuits and
(4) 5-20R T-slots
step-down transformer with
(2) 20-amp circuits and
(4) 5-20R T-slots
step-down transformer with
(2) 20-amp circuits and
(4) 5-20R T-slots
(1) L6-30 receptacles
(2) IEC320-C19 receptacles
(2) IEC320-C19 receptacles
(3) L6-30R receptacles
(4) IEC320-C19 receptacles
(4) output circuit breakers
and (4) output circuit breakers
UPS rackmount 4U extended
run battery cabinet (holds up to
4 battery modules)
Yes
Yes
Yes
Yes
Yes Yes
Yes
Yes Yes
Yes Yes
Yes
Yes Yes
Yes
Yes
Yes
8
Product Overview
Front View Component Identification
CHAPTER 2: BASICS
Power Module(s) : Each module can provide up
to 4 kVA/2.8 KW power. The UPS frame can support
up to four power modules.
Figure 1: UPS – Front View
PowerView and Bezels Removed
Main Intelligence Module
Module (MIM) performs all monitoring, control, and
communication functions for the UPS.
Redundant Intelligence Module : The
Redundant Intelligence Module (RIM) provides
backup in the event of a MIM failure.
Battery Module(s)
provides backup energy storage. The UPS frame
can support up to four battery modules.
Input Circuit Breaker
protects the UPS and load equipment from extreme
overloads.
Maintenance Bypass Switch : Manual control of
the bypass function. When the maintenance bypass
switch is in the “ON” position, power is delivered
directly from the branch circuit (mains) to the load
equipment.
Rail Cleats
engage with the rack mounting rails to secure the
UPS in the rack.
Mounting Flanges : Two mounting flanges are
used to secure the UPS to the rack.
PowerView
programmed to provide full control, monitoring, and
configuration for the UPS.
: Two cleats (one on each side)
: Each battery module
: The user interface can be
: The Main Intelligence
: The input circuit breaker
Front Bezels
modules, battery modules, and unoccupied bays in
the front of the UPS.
Figure 2: UPS – Front and Side View
9
: Blank faceplates cover the power
CHAPTER 2: BASICS
Rear View Component Identification
System Fan : The system fan provides cooling for
frame components.
Figure 3: UPS- Rear View
(SYPD3 installed)
Communications Card
for remote management and communications to extended
run battery cabinets.
Accessory Ports
for optional SmartSlot accessories. A Web/SNMP
management card for accessing data via a network is
preinstalled.
Power Distribution Unit (PDU)
panels provide receptacles for connecting load equipment.
Panel type is based on configuration.
System Enable Switch : When in the “ON” position,
the UPS powers up internally, but does not power the load.
When in the “OFF” position, the system powers down
internally.
Remote Emergency Power Off (REPO) Connection
Provides connection to an emergency power off switch,
that shuts OFFpower to the UPS and prevents the unit
from operating on-battery.
Input Voltage Selection Switch
correspond to your input power.
External Battery Cabinet Connector
external battery cabinet to the UPS using this connector.
Wiring Access Panel
terminal blocks for hardwiring the input and (optional)
output.
: Provides serial interface port
: Two accessory ports are provided
: Power distribution
:
: Set this switch to
: Attach an
: Provides access to wiring
Figure 4: UPS- Rear View
(SYPD4 installed)
10
System Block Diagram
Accessory
Cards
DB9
COM
Port
External
Battery
Frame
COM
COM Card
Battery
Module
120 VDC
Battery
Module
120 VDC
Battery
Module
120 VDC
Battery
Module
120 VDC
Battery
Monitor
Bus
CHAPTER 2: BASICS
PowerView Display
MIMRIM
Power
Module
Power
Module
Power
Module
Power
Module
External Battery
155 to 276 VAC
Power
AC in
Input Circuit
Breaker
Backfeed Relay
Automatic
Bypass
Manual Bypass
11
CHAPTER 2: BASICS
12
Reminder Checklist
Purchase of System
Have you ...
1. determined your load power and runtime requirements?
2. purchased redundant power and battery module if desired?
3. evaluated and selected a service plan?
CHAPTER 3: SITE PREPARATION
Refer to
other questions.
http://www.apc.com/products/symmetra_rm for answers to these and
Site Preparation
Have you ...
1. determined where to install your UPS and ensured that enough rack space is available?
2. verified that the floor can support the total weight of a fully loaded system?
3. ensured that the site meets minimum environmental requirements, including HVAC?
Answers to these and other installation questions are found in the following sections.
Electrical Preparation
Have you ...
1. verified that the required input voltage is available?
2. scheduled an electrician for connecting the branch circuit (mains) or to hardwire the system?
3. determined all output-wiring configurations to be installed?
4. provided a copy of this document to the electrician?
Answers to these and other wiring questions are found in the following sections.
13
CHAPTER 3: SITE PREPARATION
Shipping & Receiving
The UPS and modular components are shipped on one or more pallets, depending on the configuration. The frame is
installed first and then modular components are installed within the frame.
The following provides guidance for planning the electrical installation. Check local and national codes. A qualified
electrician may be required.
Input Connection
Method Maximum
Load
Hardwired 16 kVA 200, 208, 220,
Method Maximum
Load
Hardwired 16 kVA 200, 208, 220,
Cord connected:
North America, Japan, and other
200/208/240 Vac countries
Cord connected:
Europe and other
220/230/240 Vac Countries
If required, the output power can be disabled in an
emergency by closing a switch connected to the REPO.
Two connection methods are available:
Voltage
(Vac)
100 A
230, or 240
Output Connection
Voltage
(Vac)
90 A
230, or 240
Remote Emergency Power Off (REPO)
• Internally powered for use with non-powered
switch circuits.
• Externally powered for use with +24Vdc powered
switch circuits.
• The REPO circuit is considered a
Class 2 (UL and CSA standards)
and SELV (IEC standard) circuit.
• Both Class 2 and SELV circuits
must be isolated from all primary
circuitry. Do not connect any circuit
to the REPO terminal block unless
it can be confirmed that the circuit
is SELV or Class 2. If there is a
question, use a contact closure
switch.
Current
Full Load
Current
Full Load
Available receptacles:
• (3) L6-30R
• (6) L6-20R
Available receptacles:
• (8) IEC320-C13
• (2) IEC320-C19
Connection
• External circuit breaker
• #3 AWG (25 mm
2
)
Connection
• External circuit breaker
• #3 AWG (25 mm
2
)
• Use one of the following cable types to
connect the UPS to the REPO switch:
CL2: Class 2 cable for general use.
CL2P: Plenum cable for use in ducts,
plenums, and other spaces used for
environmental air.
CL2R: Riser cable for use in a vertical
run in a shaft of from floor to floor.
CLEX: Limited use cable for use in
dwellings and for use in raceways.
• For installation in Canada: Use only
CSA Certified, type ELC (extra-low
voltage control cable).
• Wiring by a qualified electrician is
required.
16
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