American Power Conversion HT1000 User Manual

CONTENTS

CONNECT BATTERY CARTRIDGE

OPERATING ENVIRONMENT

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.apc.com

Back-UPS® HT1000

and HT 1500

User’s Manual

CONNECT EQUIPMENT AND POWER

HT 1000 Rear Panel

SURGE

ONLY

BATTERY

BACKUP

Circuit Breaker Push to Reset

Input: 120V~

12A, 60Hz

Note: All outlets on the HT1500 provide

battery backup and surge protection.

DVR or

CD / DVD Drive

Media PC

Plasma/

High Definition TV

To AC Utility

Power

✔

Back-UPS HT

✔

Software CD-ROM

Pedestal

✔

Coaxial Cable

✔

User’s Manual

HT 1500 Rear Panel

Circuit Breaker

Push to Reset

Input: 120V~

12A, 60Hz

RJ-11RJ-11

RJ-45USB

RJ-45RJ-45

CHECK BUILDING

WIRING FAULT INDICATOR

If the rear panel Building Wiring Fault (red) indicator is lit, a potential shock hazard exists due to one of the following conditions:

• Open or high resistance ground

• Hot or neutral polarity reversed

• Overloaded neutral circuit

Improper building wiring should be corrected by a qualified electrician. Do not use the Back-UPS until the condition that caused the fault is corrected.

Note: Improper building wiring will

not prevent the Back-UPS from operating, but it will limit its protection capability.

Building Wiring

Fault Indicator

Building

Wiring Fault

CONNECT PHONE,

MODEM, FAX

Wall Outlet

10/100 Base-T/VOIP

Modem/Phone/ Fax

Computer

Modem Port

CONNECT 10/100 Base-T

or VOIP

Network Jack

Computer

Network Port

Phone

Jack

Wall Outlet

10/100 Base-T/VOIP

Modem/Phone/ Fax

CONNECT COAXIAL CABLES

(PHONE, INTERNET, and/or CATV or DSS)

CABLE IN

CABLE OUT

CONNECT INTERFACE

For connection of APC’s optional

external 24-volt battery pack

(BR24BP) to the Back-UPS HT 1500.

To Computer USB

Port

RJ-45USB

Computer

Data Port

From Cable Provider

(Phone, Internet,

and/or CATV, or

DSS)

To Cable Modem,

VCR, DSS or TV

Cable Box

CABLE

BR24BP Battery Pack

32 - 104oF (0 - 40oC)

SWITCH ON THE BACK-UPS

Note: Allow the Back-UPS to charge for a full eight (8) hours prior to use.

Press the front panel Power ON/OFF switch and observe that the following events occur after pressing and releasing the switch:

• The green On Line indicator flashes.

• The yellow On Battery indicator lights while a Self-Test is being performed.

• When Self-Test has successfully completed, only the green On Line indicator will be lit.

• If the internal battery cartridge is not connected (see Step 2 above), the green On Line indicator and red Replace Battery indicators will light. The Back-UPS will also emit a chirping sound.

INSTALL SOFTWARE ON

COMPUTER

Follow the on-screen

instructions.

If Autoplay is enabled on your computer, the software on the CD-ROM will automatically start the installation program.

If Autoplay is not as follows:

1. On the computer desktop of the display, doubleclick on My Computer.

2. Double-click on the CD-ROM drive icon and follow the on-screen instructions.

enabled on the computer, proceed

FINAL ORIENTATION

✘✔✔

STATUS INDICATORS AND ALARMS

There are four status indicators (lights) on the front panel of the Back-UPS (On Line, On Battery, Overload, and Replace Battery).

On Line

On Battery

Overload

Replace Battery

On Line (green) - is lit whenever utility power is powering the Battery Backup outlets.

On Battery (yellow) - is lit whenever the battery of the Back-UPS is powering equipment connected to the Battery Backup Outlets.

Four Beeps Every 30 Seconds - this alarm is sounded whenever the Back-UPS is running On Battery. Consider saving work-inprogress.

Continuous Beeping - this alarm is sounded whenever a low battery condition is reached. Battery run-time is very low. Promptly save any work in progress and exit all open applications. Shutdown the operating system, computer and the Back-UPS.

Overload (red) - is lit whenever power demand has exceeded the capacity of the Back-UPS.

Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded.

Circuit Breaker - the circuit breaker button located on the rear panel of the Back-UPS will stick out if an overload condition forces the Back-UPS to disconnect itself from utility power. If the button sticks out, disconnect nonessential equipment. Reset the circuit breaker by pushing the button inward.

Replace Battery (red) - is lit whenever the battery is near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run-time and should be replaced.

Chirps for 1 Minute Every 5 Hours this alarm is sounded whenever the battery has failed the automatic diagnostic test.

TROUBLESHOOTING

Problem Possible Cause Corrective Action

Back-UPS will not switch on. Back-UPS not connected to AC power source. Ensure the Back-UPS is securely connected to an AC outlet.

Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset

Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See

Back-UPS does not power essential equipment during an outage.

Back-UPS operates on battery although utility power exists.

Back-UPS does not provide expected backup time.

Battery has reached the end of its life. Replace battery cartridge (see Order Replacement Battery

Red Replace Battery indicator is flashing. Green On Line indicator is on.

Red Replace Battery indicator is on.

Red Overload indicator is on or flashing.

Green On Line indicator is on and all other front panel indicators are flashing.

No signal for cable modem, cable TV, DSS, or telephone.

Equipment plugged into a Surge Only outlet (HT 1000 only).

Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset

Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See

Back-UPS is heavily loaded. Unplug non-essential equipment (printers, scanners, etc) from

Back-UPS battery cartridge is discharged due to recent power outage and has not had time to recharge.

Internal battery cartridge is not connected. Connect battery cartridge (see Connect Battery Cartridge).

Battery has reached the end of its life. Replace the battery cartridge (see Order Replacement Battery

Connected equipment is drawing more power than the Back-UPS can provide.

Internal UPS fault. Contact APC Technical Support (see Contact Information).

Coaxial cables not properly connected to/from the source, or are damaged. Power not available to source equipment, or the equipment is not properly installed.

(push in) the rear panel circuit breaker. Switch on the Back-UPS and plug in devices one at a time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip.

Transfer Voltage and Sensitivity Adjustment.

Unplug device from 'Surge Only' outlet and move to a 'Battery Backup' outlet.

(push in) the rear panel circuit breaker. Switch the Back-UPS on and plug equipment in one-at-a-time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip.

Transfer Voltage and Sensitivity Adjustment.

the Battery Backup outlets and plug into 'Surge Only' outlets.

Charge the battery cartridge for 8 hours. Back-UPS runtime is reduced until the battery cartridge is fully charged.

Cartridge).

Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets.

Ensure coaxial cables are properly connected from the source, and that power is available to the source. Check that the center pin of the cable connectors are not bent or broken, and that the ends of the cables are not damaged. Ensure that the souce equipment is properly installed.

ORDER REPLACEMENT BATTERY CARTRIDGE

The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. For 1000 VA models, order part number RBC32. For 1500 VA models, order RBC33.

Please recycle spent battery cartridges.

REPLACE BATTERY CARTRIDGE

Battery

Cartridge

SPECIFICATIONS

Item Specification

On-line Input Voltage Range (default settings)

Automatic Voltage Regulation (AVR) +

On-line Frequency Range 47 - 63 Hz (autosensing)

On-battery Waveshape Stepped Sine Wave

Maximum Load 1000 VA 600 W

Typical Recharge Time 8 Hours

Operating Temperature

Storage Temperature

Operating / Storage Relative Humidity 0 to 95% non-condensing

Size (H x W x D)

Weight 1000 VA 22 lbs (10 kg)

Shipping Weight 1000 VA 23 lbs (10 kg)

EMI Classification FCC / DOC Class B Certified

On Battery Run-Time See http://www.apc.com/product

88 - 147 Vac

12%

1500 VA 865 W

to 104oF

to 40oC

to 113oF

-5

to 45oC

14.6 x 3.4 x 13.1 inch

37.1 x 8.6 x 33.3 cm

1500 VA 25 lbs (11 kg)

1500 VA 26 lbs (12 kg)

TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT

In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:

1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit).

2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode.

3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.

Indicators

Flashing

(yellow)

2 (yellow, and red)

3 (yellow,

red, and

red)

4. To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing.

5. To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing.

6. To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing.

7. To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing.

8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.

Sensitivity

Setting

Low 78 - 150 Vac Input voltage is extremely low or

Medium

(factory default)

High 88 - 144 Vac Connected equipment is sensitive

Input Voltage

Range

(for utility

operation)

88 - 147 Vac Back-UPS frequently goes On

Use When

high. Not recommended for

computer loads.

Battery.

to voltage fluctuations

(recommended).

SERVICE

If the Back-UPS arrived damaged, notify the carrier.

If the Back-UPS requires service, do not return it to the dealer. The following steps should be taken:

1. Consult the Troubleshooting section to eliminate common problems.

2. If the problem persists, go to http://www.apc.com/support/.

3. If the problem still persists, contact APC Technical Support.

• Have the Back-UPS model number, serial number and date of purchase available. Be prepared to troubleshoot the problem with an APC Technical Support representative. If this is not successful, APC will issue a Return Merchandise Authorization (RMA) number and a shipping address.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

CONTACT INFORMATION

Technical Support http://www.apc.com/support

Internet http://www.apc.com

USA / Canada 1.800.800.4272

Mexico 292.0253 / 292.0255

Brazil 0800.12.72.1

World wide +1.401.789.5735

APC and Back-UPS are registered trademarks of American Power Conversion.

All other trademarks are the property of their respective owners.