How it Works
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Back UPS BR1000G
User Manual
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APC Back UPS BR1000G User Manual

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Back-UPS® Pro 1000 Installation and Operation

Inventory Safety

Do not install the Back-UPS in direct sunlight, in excessive heat, humidity, or in contact with fluids.
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Connect the battery

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®
Install PowerChute
Personal Edition Software

Connect the equipment

Battery Backup and Surge Protected outlets
When the Back-UPS is receiving input power, the Battery Backup with Surge Protection outlets will supply power to connected equipment. During a power outage or other utility probl ems, the Batte ry Backup outlets receive power for a limited time from the Back-UPS.
Connect equipment such as printers, fax machines, scanners, or other peripherals that do not need battery backup power to the Surge Protect ion Only outlets. These outlets provi de full-time prot ection from sur ges even if the Back -UP S i s sw itche d OFF.
Master and Controlled outlets
T o conserve electricity, when the devic e connected to Master Outlet goes into Sleep or Sta ndby mode, or turns Off, the Controlled device(s) will shut down as well, saving electricity.
Connect a master device, such as a des ktop computer or audio/visual rec eiver to the Master outlet. Connec t peripheral devices such as a printer, speakers, or a scanner to the Controlled outlets.
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USB and Serial Data port To use PowerChute Personal Edit ion, connect the supplied USB software cabl e or ser ial cable
Ground screw Connect the ground lead of additi onal s urge supp res sion devi ces suc h as n etwork an d dat a line
Building Wiring Fault
indicator Surge Protected outlets,
controlled by the Master outlet
Surge Protected outlets These outlets provide full-time protection from surges, even if the Back-UPS is off. Connect
Battery Backup outlets with
Surge Protection
Battery Backup outlets with
Surge Protection, contr olled by the Master outlet
Master outlet Connect the master device to this outlet, in most scenarios , this will be the main computer.
In & Out Ethernet surge-
protected ports Co-axial ports w ith surge
protection
(available separately).
surge protectors. If this indicator is il luminated, there is a problem with the wiring in the building. Contact an
electrician immedi ately and do not use the Back-UPS. These outlets are protected from electr ical surges, and will disconnect from utility power during
a power outage, or if the Mast er device goes into Sleep or St andby mode.
equipment such as printers and scanners that do not require bat tery backup protection. During a power out age or other utility problems, the Battery Backup outlets receive power for a
limited time from the Bac k-UPS. Connect critical equipment such as desktop computer, computer monitor, modem or other data sen sitive devices into these outle ts.
These outlets will supply battery power to the connected equip me nt during a power outage. Power will be disconnect ed to th ese outlets if the Master device goes into Sleep or Stan dby mode. Connect equipment such as a computer monitor to these outlets.
Use an Ethernet cable to connect a cable modem to the IN port, and connect a computer to the
O
UT port.
Connect a cable modem or other equipment with coaxial jacks.
Back-UPS Pro 1000 Installation and Operation2

Operation

Power-Saving Function
T o conserve electricity, configure the Back-UPS to recognize a Master devic e, such as a desktop computer or an A/V receiver, and Controlled peripheral devices, such as a printer, speakers, or a scanner. When the Master device goes into Sleep or Standby mode, or is switched OFF, the Controlled device(s) will be switched off as well, saving electricity.
Enable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two se conds. The
Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illuminate.

Disable t he Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The

Back-UPS will beep to indicate that the feature is disabled. The leaf icon on the display will darken.
Setting the threshold. The amount of power used by a device in Sleep or Standby mode varies between devices. It
may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down.
1. Ensure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it OFF.
2. Press
DISPLAY and MUTE simultaneously and hold for six seconds, until the leaf icon flashes three times and the
Back-UPS beeps three times.
3. The Back-UPS will now recognize the thre shold level of the Master device and save it as the new threshold setting.
Power-Saving Display
The display interface can be configured to be continuously illuminated, or to save energy, it can be configured to darken after a period of inactivity.
1. Full Tim e Mode: Press and hold
DISPLAY for two seconds. The display will illumina te and the Back-UPS will beep
to confirm the Full-Time mode.
2. Power-Saving Mode: Press a nd hold
DISPLAY for two seconds. The display will darken and the Back -UPS will
beep to confirm the Power-Saving mode. While in Power-Saving Mode, the display will illuminate if a button is pressed, it then darkens after 60 seconds of no activity.
Unit sensitivity
Adjust the sensitivity of the Back-UPS to control when it will switch to battery power; the higher the sensitivity, the more often the Back-UPS will switch to batter y power.
1. Ensure the Back-UPS is connected to utility power, but is OFF.
2. Press and hold the POWER button for six seconds. The LOAD CAPACITY bar will flash on and off, indicating that the Back-UPS is in programming mode.
3. Press
POWER again to rotate through the menu options. Stop at selected sensitivity. The Back-UPS will beep to
confirm the selection.
Generator Sensitivity Default Sensitive Loads
Low sensitivity Medium sensitivity (Default) High sensitivity
Input voltage is extremely low or

78-142 Vac 88-139 Vac 88-136 Vac

high. (Not recom me nded for computer loads. )

The Back-UPS frequently switches to battery power.

Back-UPS Pro 1000 Installation and O peration

The connected equipment is sensitive to vol tage fluctuations.

3
Front Panel Buttons and Display Interface
Use the three buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.
Fro nt panel

Mute button

Power On/Off button

Display button

Display interface

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On Line—The Back-UPS is supplying conditioned utility power to connected equipment

Power-Saving—Master and Co ntrolled outlets are enabled, saving power when the master device goes into
sleep or standby mode
Load Capacity—The load is indicated by the number of sections illuminated, one to five. Each bar represents 20% of the load.
Battery Charge—The battery charge level is indicat ed by the number of sections illuminated. When all five blocks are illumi nated, the Back-UPS is at full charg e. When one block i s filled, the Back-UPS i s near the end of its battery capacity, the indicator will flash and the Back-UPS will beep continuously.

Overload—The power demand from the load has exceeded the capacity of the Back-UPS.

Event—The event counter shows the number of events that occur red that caused the Back-UPS to switch to
on-b atter y oper ation . Automatic Voltage Regulat ion—T he Back-UPS can compensate for high or low input voltage.

When illuminated, th e Back-UPS is compensating for low input voltage.

When illuminated, the Back-UPS is compensating for high input voltage.

In—Input voltage. Out—Output volt age.

System Faults—The system has a fault. The fault number will illuminate on the display int erface. See “System
Faults” on p age5.

Mute—If the line through the speaker ic on is illuminated, the audible al arm has been turned off.

Replace Battery—The battery is not connected or is nearing the end of its useful life. Replace the battery.
On Battery—The Back-UPS is supplying battery backup power to the connected equipment, it will beep four
times every 30 seconds.
Back-UPS Pro 1000 Installation and Operation4

Warnings and System Faults

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Audible Warnings
Four Beeps Every 30 Seconds Continuous Beeping
Continuous tone Chirps f o r 1 Mi n ut e ev er y 5 hours
Warning Icons
If these icons are
illuminat ed... This may be the problem.
The Back-UPS is operating on utility power, but is overl oaded. Disconnect one of the items connected to the Back- UPS. If the Overload icon stops flashing, the Back-UPS is no longer overloaded and will cont inue to operate normally.
The Back-UPS is operating on battery power, but is overl oaded. Disconnect one of the items connected to the Back- UPS. If the Overload icon stops flashing, the Back-UPS is no longer overloaded and will cont inue to operate normally.
The Back-UPS is operating on utilit y power, but the battery is not funct ioni ng properl y. Contact APC Customer Service to order a replacement battery. See “Replacement Battery ” on page 8.
Back-UPS is running on battery. You should consider saving any work in progress. Low battery conditi on and b attery run- time i s very lo w . Pro mptly sav e any wor k in progress, exit
all open applicati ons, and shut down the operating system. Battery Backup out puts are overloaded.

Battery fails th e automatic diagnostic test and should be replaced.

The Back-UPS is operating on bat tery power and the battery power is getting low. Shut down all connected equipment to avoid losing an unsaved data. When pos sible, connect the Back-UPS to utility power to recharge the batter .
System Faults
The Back-UPS will display these fault messages. For faults F01 and F02, contact APC Technical Support.

On-Battery Overload Turn the Back-UPS off. Disconnect non-essential

F01

On-Battery Output Short Turn the Back-UPS off. Disconnect non-essential

F02

On-Battery Xcap Overload

F03

Clamp Sh o rt

F04

Charge Fault

F05

Relay Welding

F06

Temperature

F07

Fan Fault

F08

Internal Fault

F09
equipment from the Battery Backup outlets and the turn Back-UPS on.
equipment from the Battery Backup outlets and the turn Back-UPS on.

Faults F03-F09 cannot be corrected by the user , contact APC Technical Support for assistance.

Back-UPS Pro 1000 Installation and O peration
5

Function Button Quick-Reference

Function Button
Power Power On

Power Off

Display St atus Inquiry
Full-Time/Power­Saving mode
Mute Event Specific

General Status Enable/ Disable

Timing
(seconds)
UPS
Status
0.2 Off
2On
0.2 On
2On
0.2 On
2On
Description
Press POWER to start receiv ing input utility power. If A/C input power is not available, the Back-UPS will run on battery power.

The Back-UPS is not receivi ng input utility power, but is providing surge protection.

Verif y the status or condition of the Back-UPS. The LCD will illuminate for 60 seconds.

The LCD will illuminate and the Back-UPS will beep to confirm the Full-Time m ode. The LCD will darke n and the Back-UPS will beep to confirm the Power- Saving mode. While in Power-Savi ng M ode, the LCD will illuminat e if a butto n is press ed, then darkens af ter 60 seconds of no activity.

Disable any audible alarms caused by an event.

Enable or disable the audi ble ala rms. The Mute i con will ill umina te and the Back-UPS will beep one time. The Mute function will not activate unless the Back-UPS is operating on battery power.

Sensitivity

Master/Controlled outlet Enable/Disable

Master/Enable Threshold Calibration

Self-Test (manual )

Event Reset

Fault Reset

6Off
2On
6On
6On
0.2 On
2Fault
The Load Capacity icon will blink, indica tin g th at the B ac k -UP S is in programming mode. Use the P Low, Med ium, and High, stop at selected sensiti vity. The Back­UPS will beep to confirm select ion. See Configuration for details.
The leaf icon will darken indi cating that the Master Outl et feature is disabled or illumi nate to indicate the Master Outlet feature is enabled. The Back-UPS will beep once.
While calibrati ng the threshold setting, the device connect ed to the Master Outlet should be turned off or placed in Standby or Sleep mode. Upon completion, Power-Saving icon will flash 3 and beep 3 times.
The Back-UPS will per form a tes t of the i nter nal bat tery. Note: This will happen automatically when the Back-UPS is turned ON.
When the Event screen is vi sible, press and hold DISPLAY, then press
After a fault has been iden ti fi ed, press POWER to remove the visual indicati on and return to standby status.
OWER button to scroll through

POWER, to clear the utility failure event counter.

Back-UPS Pro 1000 Installation and Operation6

Troubleshooting

Problem Possible Cause Corrective Action
Back-UPS will not switch on. The Back-UPS is not connected to utility
power. The circuit brea ker has been tripped. Disconnect non-essential equipment from the
The internal battery is not connected. Connect the battery. The utility input voltage is out of range. Adjust the transfer voltage and sensitivity range.
The Back-U PS does not provide power during a utility power outage.
The Back-UPS is operatin g on battery power, while connected to utility power.
The Back-U PS does not provide the expected amount of backup time.
The
REPLACE BATTERY
indicator is illuminated. The O
VERLOAD indicator is
illuminated.
The
SYSTEM FAULT indicator is
illuminated, all the front panel indicators are flashing.
Power is not supplied to some outlets.
The Con trol l ed ou tl ets are not supplying power, even though the Mast er devi ce is no t in slee p mode.
Ensur e th at essen t ial equip ment is not plugged into a
The plug has parti ally pulled out of the wall outlet, the wall outlet is no longer receiving utility power, or t he circuit breaker has been tripped.
The Back-UPS is perf ormi ng an automatic self test.
The utility input voltage is out of range, the frequency is out of range, or th e waveform is distorted.
Battery Backup outlets may be fully or improperly loaded.
The battery wa s recent ly disc harge d du e to a power outage and has not fully recharged.
The battery has reached the end of i ts useful life.
The battery has reached the end of i ts useful life.
The equipme nt connected to the Back- U PS is drawi n g mo r e p o w er th an th e B ac k- U PS can provide.
There is an internal fault . Determine which internal f ault message is
Power to the Controlled outlets has intentionally been turned off.
The Master Outlet threshold may be incorrectly set.
SURGE ONLY outlet.
Ensure that the Back-UPS is securely connected to an AC outlet.
Back-UPS. Rese t the circui t breaker. Re-connect equipment on e it em at a time . If th e ci r cu i t breaker is tripped again, disconnect the device that cau s ed th e tr i p .
Disconnect equi pme nt from the outlet and re-c onnect to a Battery Backup outlet.
Ensur e that the plug is f ully ins e r ted into th e wall outle t. Ensure that the wall outlet is receiving utility power by checking it with another device.
No action is necessary.
Adjust the transfer voltage and sensitivity range.
Disconnect non-essential equipment from the Battery Backup outlets and connect the equipment to
Charge the battery cartridge for 16 hours.
Replace the battery.
Replace the battery.
Disconnect non-essential equipment from the Battery Backup outlets and connect the equipment to
displayed by mat ching the number displayed on the LCD with the corresponding Fault Message (see System Faults) and contact APC Technical Support.
Confirm that the correct peripherals are connected to Controlled ou tlets. If this feature is not desired, disable the Power-Saving Master and Controlled outlets.
Adjust the threshold when the Master outlet signals the Controlled outlets to shut down.
SURGE ONLY outlets.
SURGE ONLY outlets.
SURGE ONLY
Back-UPS Pro 1000 Installation and O peration
7

Specifications

t

VA 1000 VA Maximum Load 600 W Nominal Input V oltage 120 V Online Input Voltage Range 88 - 141 V Automatic Voltage Regulation (94-107) +11.2%

(126-141) -11.2% Frequency Range 50/60 Hz ± 1 Hz On-battery Waveshape Step-approximated sine-wave Typical Recharge Time 8 hours Transfer Time 8 ms, maximum Operating Temperature 0 Storage Temperature -5 Unit Dimensions 25 × 10 × 38.2 cm (9.84 × 3.93 × 15.0 in) Unit Weight 10.7 kg (23.6 lbs) Interface USB On-Bat te ry Runtime Go to: ww w.apc .c o m EMI Classification FCC / DOC Class B Certified Approvals TUV C-US, NOM

to 40C (32 to 104F)
to 45C (23 to 113F)
Replacement Battery
The battery cartridge typically lasts 3 to 6 years, a shorter period if subje cted to frequent outages or elevated temperat u res. Battery replacement part for Back-UPS Pro 1000 is APCRBC123. Please recycle spent battery cartridges.
Service
If the Back-UPS arrived damaged, notify the carrier. If the Back-UPS requires service, do not return it to the
dealer.
1. Consult the Troubleshooting section to eliminate common problems.
2. If the problem persists, go to http://www.apc.com/ support/.
3. If the problem still persists, contact APC Technical Support.
Have the Back-UPS model n u mber, serial number and
date of purchase available. Be prepared to trouble shoot the problem with an APC Technical Support representative. If this is not successful, APC will issue a Return Merchandise

Authorization (RMA) number and a shipping address.

Warranty
The standard w arranty is three (3) years from t h e date of purchase. APC’s standard procedure is to replace the original unit with a factory
reconditioned unit. Custom ers who must have the original unit back due to the assignment of asset tags and set depreciation sch edules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pay s ground freight tra nsportation costs to ship the replac em ent unit to the customer
.
APC Worldwide Custom e r Support
Internet http://www.apc.com Worldwide +1 888 272-3858
Customer support and warranty information is available at the APC Web site, www.apc.com.
© 06/2010 Ameri can Power Conversion. All rights reserved. All APC tradema rks are property o f Am erican Power Conversio n. Other trademarks are property of their respective owners.
990-3804A
6/2010
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