APC 500, 300 User Manual

APC Back-UPS® 300, 500, 650 User’s Manual 990-2004E Revision 7 12/99
Inspect
UPS Controls
Specifications RunTime (minutes) vs. Power Demand
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Inspect the UPS and its contents on receipt:
User’s ManualUPSCord straps (2)
Telephone cableWarranty card
APC Solutions magazine
Equipment Protection policy
500 and 650 VA models:
PowerChute
Interface cable
Software Install Sheet
The packaging is recyclable, save it for re-use or dispose of it properly. Please fill out the warranty registration card to obtain warranty coverage.
®
plus software CD
Place
Locate the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not
operate the UPS where the temperature and humidity is outside specifications.
Connect UPS to power
5 hours
Connect the battery
Refer to "Battery replacement procedure"- pg. 2
Charge the battery
The UPS battery charges whenever it is connected to utility power and typically requires less than five hours to charge fully. UPS capacity is reduced until the battery is fully charged.
Check site wiring fault indicator (rear panel-top)
A lit indicator means that a shock hazard exists due to faulty building wiring , that should be corrected by a qualified electrician.
If the building wiring fault indicator is lit, one of the following conditions exist:
Open or high resistance ground
Hot and neutral polarity reversal
Overloaded neutral circuit
Note: Improper building wiring will not prevent the UPS from operating but will limit it's protection capability. Faulty building wiring could result in equipment damage that is not covered by APC. Please refer to APC's Equipment Protection Policy for details.
Connect equipment
Cord Straps: Straps are provided to keep cords from tangling and taking up too much space.
Battery Back-Up Outlets:
Surge protection when utility power is used
Battery power and surge protection when utility
voltage is outside acceptable limits.
Data-sensitive equipment such as a computer, monitor, or external drive are connected to these outlets.
Continued
Start the test by either:
Unplugging the UPS power cord, or
Pressing and holding the "Test" portion of the Test/
Alarm Disable switch (500 and 650 VA models only).
Accessory Surge Protection Outlets (500 and 650 VA models only): These outlets are for equipment that
need surge protection but do not need power during a utility outage (like an inkjet printer or a scanner).
BlockSafe™ Outlets (500 and 650 VA models only):
Corded sockets are provided which accept "block type" plugs without covering other outlets. Some printers and external disk drives have block type plugs that look similar to the one below.
Caution: Do not connect a surge suppressor or laser printer to the UPS. These devices may overload the UPS.
1. The UPS will then beep once every five seconds (or continuously) to remind you that your equipment is powered by a limited capacity power source.
2. Restore power to the UPS by releasing the Test switch or by reconnecting the UPS power cord.
If the equipment operation was undisturbed throughout the testing, the system is operating properly.
Connect phone cables to surge protection (optional)
Socket Location:
Rear panel of 500 and 650 VA models only.
Surge protection is provided for one phone line when it is connected as shown below:
Phone Line
Modem/Fax/Phone
System
Press the upper portion of the Power 1/0 switch and then switch "On" the equipment connected to the UPS. The Power 1/0 switch should be lit. Utility power is supplied to the equipment.
Perform a simulated utility blackout test to confirm the UPS unit can switch from utility power to battery power and back again, without affecting equipment powered by the UPS.
Connected equipment must be "On".
Continued
Connect computer interface cable (optional)
Socket Location:
Rear panel of UPS
Note: 300 VA model users must purchase software and cable separately. Call APC at the number listed at the bottom of Page 2, and ask for software kit AP9015.
Connect the interface cable to the computer interface port on the rear panel of the UPS. Connect the other cable end to an unused serial port socket on the computer and install the PowerChute® plus software (see software documentation for detailed instructions).
Switch "On" and test the UPS
Power 1/0 Switch
The Power 1/0 Switch controls power to the UPS.
Lamp: The lamp in the Power 1/0 Switch is lit whenever normal utility voltages are present at the power sockets.
1 The UPS operates and all connected devices are
powered.
0 The UPS is de-energized and all devices connected
to battery backup outlets are unpowered
All devices connected to battery back-up outlets can be switched "On" or "Off" using this switch, if each device's power switch is left in the "On" position.
Note: Accessory surge protected outlets are unaffected by this switch - they remain powered as long as utility power is available.
Test/Alarm Disable Switch
Switch Location: Front panel of 500 and 650 VA models only.
The battery run time can be checked by pressing and holding the "Test" switch and waiting to see how long the UPS provides power to the equipment before the
Test
Press the "Test" portion of the Test/Alarm Disable Switch to simulate a power outage - the UPS battery supplies power to the equipment
Alarm Disable
The UPS will emit a beep once every five seconds during a utility power outage, unless the alarm is disabled by pressing this side of the switch. The UPS low battery warning (a loud continuous tone) will still sound in the event of an extended utility outage.
low battery warning is sounded.
Option Switches
A set of 4 switches, located on the rear panel, can be used to change how the UPS operates. For typical
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Warranty
Order replacement battery
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Battery replacement procedure
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Service
APC contact information
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applications, all switches are in the down position as shown below.
Switch 1
Regardless of the position of switch 1, the UPS will sound a loud continuous tone during low battery conditions.
Switches #2 and #3
Switches #2 and #3 set the utility voltage value (transfer voltage) at which the UPS will switch to battery power. If you know that your equipment will operate properly at any of the voltages less than 103 V shown in the table, you can change to the corresponding switch positions. Changing the transfer voltage is desirable when frequent line voltage excursions or line voltage distortion cause the UPS to use battery power too often.
The table below shows the APC part numbers for APC Back-UPS replacement ba ttery cartridges (RBCs). Replacements can be ordered from local retailers, APC, or the APC website at http://www.apc.com.
This procedure requires a coin or screwdriver.
Note: Please read the cautions in the APC Safety Information Guide first!
Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS connected to utility power and your equipment connected and "On" during this procedure.
Note: Once the battery is disconnected, the loads are not protected from power outages.
Switch #4 (500 and 650 VA models only)
Use the table below to solve minor UPS installation problems. Consult the APC web site or contact APC Technical Support Staff for assistance with complex UPS problems.
Customers may return their defective unit to APC for replacement or repair during the standard 2 year warranty period. APC's standard procedure will be to replace the original unit with a factory-reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Customer Service. APC will ship out the replacement unit once the defective unit has been received by the repair department. The customer pays for the shipping to APC, APC covers ground freight transportation costs back to the customer.
Before storing, charge the UPS for at least 10 hours. Store the UPS covered and upright in a cool, dry location.
Long term storage
Note: If the UPS requires service, do not return it to the dealer! The following steps should be taken.
1. Consult the Troubleshooting section to eliminate common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!
3. If the problem persists, consult the APC Worldwide Web site (www.apc.com) or call customer service. Record the model number of the UPS, the serial number, and the date purchased. Be prepared to
troubleshoot the problem over the telephone with a technician If this is not successful, the technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping address.
If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about
obtaining a new set. Pack the UPS properly to avoid damage in transit.
Note: Never use Styrofoam™ beads for packaging. Damage sustained in transit is not covered
under warranty (insuring the package for full value is recommended).
5. Write the RMA# on the outside of the package.
6. Return the UPS by insured, prepaid carrier to the address given to you by customer service.
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