This water heater complies with ANSI Z21.10.1-current edition
regarding the accidental or unintended ignition of fl ammable
vapors, such as those emitted by gasoline.
GAS WATER HEATER
FOR POTABLE WATER HEATING ONLY.
NOT FOR USE IN MOBILE HOMES.
For Your Safety
AN ODORANT IS ADDED TO THE GAS USED
BY THIS WATER HEATER.
• Safety Instructions
• Installation
• Operation
INSTALLER:
• AFFIX THESE INSTRUCTIONS TO OR ADJACENT
TO THE WATER HEATER.
OWNER:
• RETAIN THESE INSTRUCTIONS AND WARRANTY
FOR FUTURE REFERENCE. RETAIN THE
ORIGINAL RECEIPT AS PROOF OF PURCHASE.
WARNING: Gas leaks can not always be detected by
smell.
Gas suppliers recommend that you use a gas detector
approved by UL or CSA.
For more information, contact the your gas supplier.
If a gas leak is detected, follow the “WHAT TO DO IF YOU
SMELL GAS” instructions.
• Care and Maintenance
• Troubleshooting
• Parts List
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your
building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
ALL TECHNICAL AND WARRANTY QUESTIONS: SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS PURCHASED.
IF YOU ARE UNSUCCESSFUL, CONTACT RESIDENTIAL TECHNICAL ASSISTANCE AT 1-888- 479-8324 OR WWW.HOTWATERCANADA.CA .
PRINTED IN THE U.S.A 1213 PART NO. 319555-001
1
TABLE OF CONTENTS
Water Heater Safety ..........................................................................................................................................................................1 -2
Safe Installation, Use and Service ...................................................................................................................................................... 3
Installing Your Gas Water Heater ..................................................................................................................................................... 6-8
Important Information About Your Water Heater ...................................................................................................................... 6
Consumer Information ............................................................................................................................................................. 6
Unpacking the Water Heater ................................................................................................................................................... 6
Site Locations .......................................................................................................................................................................... 7
Clearances and Accessibility ................................................................................................................................................... 8
Gas Supply ....................................................................................................................................................................................... 9-10
Gas Requirements .................................................................................................................................................................... 9
Gas Piping ............................................................................................................................................................................... 9
Gas Pressure ........................................................................................................................................................................... 9
Gas Pressure Testing ............................................................................................................................................................... 9
LP Gas Only ........................................................................................................................................................................... 10
Combustion Air and Ventilation ................................................................................................................................................... 10-13
Unconfined Space .................................................................................................................................................................. 10
Confined Space ......................................................................................................................................................................11
All Air from Inside the Building ................................................................................................................................................11
All Air from Outdoors ...............................................................................................................................................................11
Louvers and Grilles ................................................................................................................................................................ 12
Vent Pipe System .................................................................................................................................................................. 12
Water System Piping ..................................................................................................................................................................... 14-16
Temperature & Pressure Relief Valve .................................................................................................................................... 15
T&P Relief Valve and Pipe Insulation .................................................................................................................................... 16
Important Information About this Water Heater ..............................................................................................................................17
Operating Your Water Heater ....................................................................................................................................................... 18-24
Checking the Draft ................................................................................................................................................................. 19
Water Temperature Regulation ......................................................................................................................................... 19-20
Water Temperature Adjustment ............................................................................................................................................. 20
Operating Modes and Settings .............................................................................................................................................. 20
Draining and Flushing ............................................................................................................................................................ 23
Temperature and Pressure Relief Valve ................................................................................................................................ 24
Maintenance of Your Water Heater .............................................................................................................................................. 24-28
Replacement Parts ................................................................................................................................................................ 24
Removing the Burner Manifold/Burner Assembly .................................................................................................................. 25
Replacing the Pilot/Igniter - Flame Sense Assembly ............................................................................................................. 25
External Inspection & Cleaning of the Base-Ring Filter ........................................................................................................ 25
Cleaning the Combustion Chamber and Flame-arrestor ....................................................................................................... 26
Replacing the Manifold Burner/Assembly ......................................................................................................................... 26-27
Igniter System ........................................................................................................................................................................ 27
Testing the Igniter System ..................................................................................................................................................... 27
Removing and Replacing the Gas Control Valve/Thermostat ............................................................................................... 27
FVIR System Operational Checklist ...................................................................................................................................... 28
Status Light Troubleshooting Flowchart .................................................................................................................................... 30-31
Sequence of Operation Chart ........................................................................................................................................................... 32
Repair Parts Illustration ................................................................................................................................................................ 33-34
Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.
Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and others of a
potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important that the meaning of each
safety message is understood by you and others who install, use or service this water heater.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER indicates an imminently hazardous situation which, if not avoided, will result
in death or injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result
in death or injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, could result
in minor or moderate injury.
CAUTION used without the safety alert symbol indicates a potentially hazardous
situation which, if not avoided, could result in property damage.
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message and
how to avoid the risk of injury.
IMPORTANT DEFINITIONS
• Qualified Technician: A qualified technician must be licensed/authorized to install gas water heaters and to work with natural/L.P. gas,
gas/air venting, and gas components. He or she must also have appropriate trade knowledge and a thorough understanding of the
requirements of the Natural Gas and Propane Installation Code (CAN/CSA B149.1-current edition) as it relates to the installation of gas
fired water heaters. The qualified technician must also be familiar with the design features and use of flammable vapor ignition resistant
water heaters, and have a thorough understanding of this instruction manual.
• Service Agency: Employees/representatives of a service agency must also be licensed/authorized to install gas water heaters and to
work with natural/L.P. gas, gas/air venting, and gas components. Its employees and representatives must also have appropriate trade
knowledge and a thorough understanding of the requirements of the Natural Gas and Propane Installation Code (CAN/CSA B149.1current edition) as it relates to the installation of gas fired water heaters. The service agency employees/representatives must also have
a thorough understanding of this instruction manual, and be able to perform repairs strictly in accordance with the service guidelines
provided by the manufacturer.
• Gas Supplier: A gas supplier is the natural gas or propane utility or service that supplies gas for utilization by the gas burning appliances
within this application. The gas supplier typically has responsibility for the inspection and code approval of gas piping up to and including
the natural gas meter or propane storage tank of a building. Many gas suppliers also offer service and inspection of appliances within the
building.
SAFETY PRECAUTIONS
WARNING
FIRE AND EXPLOSION HAZARD
FLAMMABLES
Flammable Vapors
Can result in serious injury or death
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this
or any other appliance. Storage of or use of
gasoline or other flammable vapors or liquids in the
vicinity of this or any other appliance can result in
serious injury or death.
Read and follow water heater warnings and instructions.
3
Fire or Explosion Harzard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell Natural or LP gas.
Do not expose water heater control to excessive gas
pressure.
Use only gas shown on rating plate.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
period of non-use.
Read instruction manual before
installing, using or servicing
water heater.
4
TYPICAL INSTALLATION
GET TO KNOW YOUR WATER HEATER - GAS MODELS
A Vent Pipe
B Draft Hood
C Anode (Not Shown)
D Hot Water Outlet
E Insulation
F Gas Supply Piping
G Manual Gas Shut-off Valve
H Ground Joint Union
I Sediment Trap
* INSTALL IN ACCORDANCE
WITH LOCAL CODES.
* SEDIMENT TRAP AS REQUIRED
BY LOCAL CODES.
TO VENT
TERMINATION ON
ROOF
A
INSTALL THERMAL EXPANSION
TANK IF WATER HEATER IS
INSTALLED IN A CLOSED
L
D
R
B
BB
V
E
J Inner Door
K Outer Door
L Union
M Inlet Water Shut-off Valve
N Cold Water Inlet
O Inlet Dip Tube
P Temperature-Pressure Relief Valve
Q Rating Plate
R Flue Baffl e
WATER SYSTEM
M
VACUUM RELIEF
O
*INSTALL PER
LOCAL CODES
P
N
VALV E
S Gas Control Valve/Thermostat
T Drain Valve
U Pilot and Main Burner
V Flue
W Metal Drain Pan
X Igniter Wire
Y Base-Ring Filter
Z FV Sensor
AA Transformer
BB Flue Damper
(S) GAS CONTROL VALVE/
THERMOSTAT
ON
OFF
A
HOT
LOW
GAS CONTROL/TEMPERATURE KNOB
(U) MANIFOLD/BURNER ASSEMBLY
IGNITER
WIRE
PILOT ASSEMBLY
STATUS
Y
R
C
B
VE
HOT
VAC
STATUS
LIGHT
MAIN BURNER
F
G
AA
H
U
I
Y
W
X
J
Z
K
* ALL PIPING MATERIALS TO BE
SUPPLIED BY CUSTOMERS.
Q
MANIFOLD
TUBE
MANIFOLD DOOR
DISCHARGE PIPE
(DO NOT CAP OR PLUG.)
S
T
12” (300 mm) MAXIMUM
AIR GAP
FLOOR DRAIN
5
INSTALLING YOUR GAS WATER HEATER
Important Information About This Water Heater
This gas water heater was manufactured to voluntary
safety standards to reduce the likelihood of a flammable
vapor ignition incident. New technology used in meeting
these standards makes this product more sensitive to
installation errors or improper installation environments.
Please review the Installation Checklist found at the end of
the installation instructions section and make any required
installation upgrades or changes.
Consumer Information
This water heater is design-certified by CSA International
as a Category I, non-direct vented water heater which
takes its combustion air either from the installation area or
from air ducted to the unit from the outside.
The installation must conform with these instructions and the
local code authority having jurisdiction. In addition, installations
shall comply with the Natural Gas and Propane Installation Code (CAN/CSA-B149.1-current edition). This publication
is available from the Canadian Standards Association,
5060 Spectrum Way, Suite 100 Mississauga, Ontario,
Canada L4W 5N6.
Check your phone listings for the local authorities having
jurisdiction over your installation.
Consumer Responsibilities
Unpacking the Water Heater
WARNING
Excessive Weight Hazard
Use two or more people to move and install the water heater.
Failure to do so can result in injury (including back injury).
IMPORTANT: Do not remove any permanent instructions,
labels, or the data label from either the outside of the
water heater or on the inside of water heater panels.
• Remove exterior packaging and place installation components aside.
• Inspect all parts for damage prior to installation and
start-up.
• Completely read all instructions before attempting to
assemble and install this product.
• After installation, dispose of/recycle all packaging
materials.
Location Requirements
This manual has been prepared to acquaint you with the
installation, operation, and maintenance of your gas water
heater and provide important safety information in these
areas.
Read all of the instructions thoroughly before attempting
the installation or operation of this water heater.
Do not discard this manual. You or future users of this
water heater will need it for future reference.
Service to the FVIR System should only be performed by a
qualified technician.
Examples of a qualified technician include: licensed
plumbers, authorized gas company personnel, and
authorized service personnel.
IMPORTANT: The manufacturer and seller of this water
heater will not be liable for any damages, injuries, or
deaths caused by failure to comply with the installation and
operating instructions outlined in this manual.
If you lack the necessary skills required to properly install
this water heater, or you have difficulty following the
instructions, you should not proceed but have a qualified
technician perform the installation of this water heater.
A rating plate identifying your water heater can be found
on the front of your water heater. When referring to your
water heater, always have the information listed on the
rating plate readily available. Retain your original receipt
as proof of purchase.
WARNING
Carbon Monoxide Poisoning Hazard
Do not install in a mobile home.
Doing so can result in carbon monoxide poisoning and death.
The Flammable Vapor (FV) Sensor is designed to reduce
the risk of flammable vapor-related fires. Flammable liquids
(such as gasoline, solvents, propane, etc,) emit flammable
vapors which can be ignited by a gas water heater’s spark
igniter or main burner. The resulting flashback and fire can
cause death or serious burns to anyone in the area.
This heater is equipped with an FV sensor for detecting the
presence of flammable vapors. When the sensor detects
those vapors, the unit will shut down and not operate.
Should this happen, please refer to the troubleshooting
guide. Even though this water heater is a flammable vapors
ignition resistant water heater and is designed to reduce
the chances of flammable vapors being ignited, gasoline
and other flammable substances should never be stored
or used in the same vicinity or area containing a gas water
heater or other open flame or spark producing appliance.
In the event the FV Sensor does not prevent the ignition of
flammable vapors, the FVIR System is designed to reduce
the risk of flammable vapor-related fires.
6
If flammable liquids or vapors have spilled or leaked in
the area of the water heater, leave the area immediately
and call the fire department from a neighbor’s home. Do
not attempt to clean the spill until all ignition sources have
been extinguished.
FV Sensor
FIGURE 1.
The patented system protects your family by trapping
the burning vapors within the water heater combustion
chamber through the special flame-arrestor. The burning
vapors literally “burn themselves out” without escaping
back into the room. In the event of a flammable vapor
incident, the FVIR System disables the water heater by
shutting off the gas supply to the water heater’s burner and
pilot, preventing re-ignition of any remaining flammable
vapors in the area. This will not prevent a possible fire/
explosion if the igniter activates and flammable vapors
have accumulated in the combustion chamber with the
pilot light off. If you suspect a flammable vapor incident
has occurred, do not use this appliance. Do not attempt to
light this appliance, if you suspect flammable vapors have
accumulated inside or outside the appliance. Immediately
call a qualified technician to inspect the appliance. Water
heaters subjected to a flammable vapors incident will
show a discoloration on the flame-arrestor and require
replacement of the entire water heater.
WARNING
FLAMMABLES
FIRE AND EXPLOSION HAZARD
Can result in serious injury or death
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance. Storage of or use of gasoline or other
flammable vapors or liquids in the vicinity of this or
any other appliance can result in serious injury or
death.
Read and follow water heater warnings and
instructions
Do not use or store flammable products such as gasoline,
solvents, or adhesives in the same room or area near the
water heater. If such flammables must be used, all gas
burning appliances in the vicinity must be shut off and their
pilot lights extinguished. Open the doors and windows for
ventilation while flammable substances are in use.
Flammable Vapors
WARNING
Fire or Explosion Hazard
• Read instruction manual before installing, using or
servicing water heater.
• Improper use may result in fire or explosion.
• Maintain required clearances to combustibles.
Keep combustibles such as boxes, magazines, clothes, etc. away
from the water heater area.
Site Location
• Select a location near the center of the water piping
system. The water heater must be installed indoors
and in a vertical position on a level surface. DO NOT
install in bathrooms, bedrooms, or any occupied room
normally kept closed.
• Locate the water heater as close to the chimney or gas
vent as practical. Consider the vent system piping and
combustion air supply requirements when selecting the
water heater location. The venting system must be able
to run from the water heater to termination with minimal
length and elbows.
• Locate the water heater near the existing gas piping.
If installing a new gas line, locate the water heater to
minimize the pipe length and elbows.
• The water heater should be located in an area not
subject to freezing temperatures. Water heaters
located in unconditioned spaces (i.e., attics,
basements, etc.) may require insulation of the water
piping and drain piping to protect against freezing.
The drain and controls must be easily accessible for
operation and service. Maintain proper clearances as
specified on the rating plate.
• Do not locate the water heater near an air-moving
device. The operation of air-moving devices such
as exhaust fans, ventilation systems, clothes dryers,
fireplaces, etc., can affect the proper operation of the
water heater. Special attention must be given to conditions these devices may create. Flow reversal of flue
gases may cause an increase of carbon monoxide
inside of the dwelling (Figure 1).
• If the water heater is located in an area that is
subjected to lint and dirt, it may be necessary to
periodically clean the base-ring filter and flamearrestor (see External Inspection & Cleaning of the
Flame-arrestor).
NOTE: This water heater must be installed according to
CAN/CSA B149.1-current edition (Natural Gas and
Propane Installation Code) and all local/provincial codes.
7
IMPORTANT: The water heater should be located in an area
where leakage of the tank or connections will not result in
damage to the area adjacent to the water heater or to lower
floors of the structure. Due to the normal corrosive action of
water, the tank will eventually leak after an extended period
of time. Also any external plumbing leak, including those
from improper installation, may cause early failure of the
tank due to corrosion if not repaired. If the homeowner is
uncomfortable with making the repair a qualified technician
should be contacted. A suitable metal drain pan should be
installed under the water heater as shown below, to help
protect the property from damage which may occur from
condensate formation or leaks in the piping connections or
tank. The pan must limit the water level to a maximum depth
of 1-3/4” (4.4 cm) and be two inches (5.1 cm) wider than the
heater and piped to an adequate drain. NOTE: The pan must
not restrict combustion air flow. Locate the water heater near
a suitable indoor drain. Outside drains are subject to freezing
temperatures which can obstruct the drain line. The piping
should be at least 3/4” ID and pitched for proper drainage.
DISCHARGE PIPE
(DO NOT CAP OR PLUG)
METAL
DRAIN
PAN
AT LEAST 2” (5.1 cm) GREATER THAN
THE DIAMETER OF THE WATER HEATER.
12” (300 mm)
MAXIMUM AIR GAP
PIPED TO AN
ADEQUATE DRAIN
• Water supply shut-off devices that activate based on
the water pressure differential between the cold water
and hot water pipes connected to the water heater.
• Devices that will turn off the gas supply to a gas water
heater while at the same time shutting off its water
supply.
EXHAUST FAN
REVERSE FLOW
OF GASES
FIGURE 3.
Clearances and Accessibility
NOTE: Minimum clearances from combustible surfaces are
stated on the rating plate adjacent to the gas control valve/
thermostat of the water heater.
The water heater is certified for installation on a
combustible floor.
• IMPORTANT: If installing over carpeting, the carpeting
must be protected by a metal or wood panel beneath
the water heater. The protective panel must extend
beyond the full width and depth of the water heater by
at least three inches (76.2mm) in any direction; or if in
an alcove or closet installation, the entire floor must be
covered by the panel.
• Figure 4 may be used as a reference guide to locate
the specific clearance locations. A minimum of 24
inches (61 cm) of front clearance should be provided
for inspection and service.
VENT
BACK
SIDES
TOP
TO
CEILING
FIGURE 2.
Water heater life depends upon water quality, water usage,
water temperature and the environment in which the
water heater is installed. Water heaters are sometimes
installed in locations where leakage may result in property
damage, even with the use of a metal drain pan piped to a
drain. However, unanticipated damage can be reduced or
prevented by a leak detector or water shut-off device used
in conjunction with a piped metal drain pan. These devices
are available from some plumbing supply wholesalers and
retailers, and detect and react to leakage in various ways:
• Sensors mounted in the drain pan that trigger an alarm
or turn off the incoming water to the water heater when
water is detected.
• Sensors mounted in the drain pan that turn off the
water supply to the entire home when water is detected
in the drain pan.
FRONT
24” (61 cm)
MINIMUM
TOP
VIEW
8
FOR SERVICE
FIGURE 4.
SIDES
WARNING
GAS SUPPLY
MANUAL GAS
SHUT-OFF VALVE
GROUND
JOINT
UNION
CHECK WITH
LOCAL UTILITY
FOR MINIMUM HEIGHT
DISCHARGE PIPE
(DO NOT CAP
OR PLUG)
Explosion Hazard
• Use a new CSA approved gas supply line.
• Install a shut-off valve.
• Do not connect a natural gas water heater to an L.P. gas
supply.
• Do not connect an L.P. gas water heater to a natural gas
supply.
• Failure to follow these instructions can result in death,
explosion, or carbon monoxide poisoning.
Gas Requirements
IMPORTANT: Read the rating plate to be sure the water
heater is made for the type of gas you will be using in
your home. This information will be found on the rating
plate located near the gas control valve/thermostat. If the
information does not agree with the type of gas available,
do not install or light. Call your dealer.
NOTE: An odorant is added by the gas supplier to the gas
used by this water heater. This odorant may fade over an
extended period of time. Do not depend upon this odorant
as an indication of leaking gas.
Gas Piping
3” (7.6 cm) MINIMUM
SEDIMENT TRAP
SUITABLE DRAIN
FIGURE 5.
12” (300 mm)
MAXIMUM AIR GAP
Gas Pressure
WARNING
Explosion Hazard
• Gas leaks can not always be detected by smell.
• Gas suppliers recommend that you use a gas
detector approved by UL or CSA.
• For more information, contact your gas supplier.
• If a gas leak is detected, follow the “What to do if you
smell gas” instructions on the cover of this manual.
The gas piping must be installed according to CAN/
CSA B149.1-current edition (Natural Gas and Propane
Installation Code) and all local/provincial codes.
Consult the Natural Gas and Propane Installation Code
(CAN/CSA B149.1) for information on the correct sizing of
gas pipe and other materials.
NOTE: Use pipe joint compound or teflon tape marked as
being resistant to the action of petroleum [Propane (L.P.)]
gases (See Figure 5.)
1. Install a readily accessible manual shut-off valve in the
gas supply line as recommended by the local utility.
Know the location of this valve and how to turn off the
gas to this unit.
2. Install a sediment trap (if not already incorporated
as part of the water heater) as shown. The sediment
trap must be no less than three inches long for the
accumulation of dirt, foreign material, and water
droplets.
3. Install a ground joint union between the gas control
valve/thermostat and the manual shut-off valve. This
is to allow easy removal of the gas control valve/
thermostat.
4. Turn the gas supply on and check for leaks. Test all
connections by brushing on an approved noncorrosive
leak-detection solution. Bubbles will show a leak.
Correct any leak found.
IMPORTANT: The gas supply pressure must not exceed the
maximum supply pressure as stated on the water heater’s rating
plate. The minimum supply pressure is for the purpose of input
adjustment.
Gas Pressure Testing
IMPORTANT: This water heater and its gas connection must
be leak tested before placing the appliance in operation.
• If the code requires the gas lines to be tested at a
pressure exceeding 14” W.C. (3.486 kPa), the water heater
and its manual shut-off valve must be disconnected from
the gas supply piping system and the line capped.
• If the gas lines are to be tested at a pressure less than 14”
W.C. (3.486 kPa), the water heater must be isolated from
the gas supply piping system by closing its manual shutoff valve.
NOTE: Air may be present in the gas lines and could prevent
the pilot from lighting on initial start-up. The gas lines should
be purged of air by a qualified technician after installation of
the gas piping system. While purging the gas piping system
of air, insure that the fuel is not spilled in the area of the
water heater installation, or any source of ignition. If the
fuel is spilled while purging the piping system of air follow
the “WHAT TO DO IF YOU SMELL GAS” instructions on
the cover of this manual.
9
LP Gas Only
WARNING
Explosion Hazard
Have a qualified technician make sure L.P. gas pressure
does not exceed 13” water column (3.237 kilopascals).
Failure to do so can result in death, explosion, or fire.
COMBUSTION AIR & VENTILATION
WARNING
Carbon Monoxide Warning
Water heater must be vented to outdoors.
Vent must be installed by a qualified technician using
the installation instructions.
Examples of a qualified technican include: gas
technicians, authorized gas company personel, and
authorized service persons.
Failure to so do can result in death or carbon monoxide
poisoning.
IMPORTANT: Air for combustion and ventilation must not
come from a corrosive atmosphere. Any failure due to
corrosive elements in the atmosphere is excluded from
warranty coverage.
The following types of installation (not limited to the
following) will require outdoor air for combustion due to
chemical exposure and may reduce but not eliminate the
presence of corrosive chemicals in the air:
• beauty shops
• photo processing labs
• buildings with indoor pools
• water heaters installed in laundry, hobby, or craft
rooms
• water heaters installed near chemical storage areas
Combustion air must be free of acid-forming chemicals such
as sulfur, fluorine, and chlorine. These elements are found
in aerosol sprays, detergents, bleaches, cleaning solvents,
air fresheners, paint, and varnish removers, refrigerants,
and many other commercial and household products. When
burned, vapors from these products form highly corrosive acid
compounds. These products should not be stored or used
near the water heater or air inlet.
Combustion and ventilation air requirements are determined
by the location of the water heater. The water heater may be
located in either an open (unconfined) area or in a confined
area or small enclosure such as a closet or small room.
Liquefied petroleum gas is over 50% heavier than air
and in the occurrence of a leak in the system, the gas
will settle at floor level. Basements, crawl spaces, closets
and areas below ground level will serve as pockets for
the accumulation of gas. Before lighting an L.P. gas water
heater, smell all around the appliance at floor level. If you
smell gas, follow the instructions as given in the warning
on the front page.
When your L.P. tank runs out of fuel, turn off the gas at
all gas appliances including pilot lights. After the tank is
refi lled, all appliances must be re-lit according to their
manufacturer’s instructions.
Confined spaces are areas with less than 50 cubic feet for
each 1,000 BTUH (4.8 cubic metres per kilowatt) of the total
input for all gas-using appliances.
Unconfined Space
A water heater in an unconfined space uses indoor air for
combustion and requires at least 50 cubic feet for each
1,000 BTUH (4.8 cubic metres per kilowatt) of the total
input for all gas appliances. The table below shows a few
examples of the minimum square footage (area) required
for various BTUH inputs.
TABLE 1
Minimum Square
Feet
BTU/HR
(kW)
Input
30,000 (8.79)188 (17.47)9’ x 21’ (2.7 m x 6.4 m)
45,000 (13.18)281 (26.10)14’ x 20’ (4.3 m x 6.1 m)
60,000 (17.58)375 (34.84)15’ x 25’ (4.6 m x 7.6 m)
75,000 (21.97)469 (43.57)15’ x 31’ (4.6 m x 9.4 m)
90,000 (26.37)563 (52.30)20’ x 28’ (6.1 m x 8.5 m)
105,000 (30.76)657 (61.04)20’ x 33’ (6.1 m x 10.1 m)
120,000 (35.15)750 (69.68)25’ x 30’ (7.6 m x 9.1 m)
135,000 (39.55)844 (78.41)28’ x 30’ (8.5 m x 9.1 m)
IMPORTANT:
• The area must be open and be able to provide the
proper air requirements to the water heater. Areas that
are being used for storage or contain large objects
may not be suitable for water heater installation.
• Water heaters installed in open spaces in buildings
with unusually tight construction may still require
outdoor air to function properly. In this situation,
outside air openings should be sized the same as for a
confined space.
• Modern home construction usually requires supplying
outside air into the water heater area.
(Square Metres)
with 8 Foot
(2.44 Metre) Ceiling
Typical Room
with 8 Foot
(2.44 Metre)
Ceiling
10
Confined Space
OSS
For the correct and proper operation of this water heater,
ample air must be supplied for the combustion, ventilation,
and dilution of flue gases.
The size of each opening (free area) is determined by the
total BTUH input of all gas utilization equipment (i.e., water
heaters, furnaces, clothes dryers, etc.) and the method by
which the air is provided. The BTUH input can be found
on the water heater rating plate. Additional air can be
provided by two methods:
1. All air from inside the building.
2. All air from outdoors.
All Air from Inside the Building
When additional air is to be provided to the confined area
from additional room(s) within the building, the total volume
of the room(s) must be of sufficient size to properly provide
the necessary amount of fresh air to the water heater
and other gas utilization equipment in the area. If you are
unsure that the structure meets this requirement, contact
your local gas utility company or other qualified agency for
a safety inspection.
When indoor air is used, small enclosures and confined
areas must have two permanent openings so that sufficient
fresh air can be drawn from outside of the enclosure. The
bottom opening must be no lower than 6 inches (150 mm)
and no more than 18 inches (450 mm) above floor level.
The top opening must have the same area as the bottom
opening and be located as close to the ceiling as possible.
However, it must never be lower than the relief opening of
the draft hood. See Figure 6.
PERMANENT
OPENINGS TO
ADDITIONAL
ROOMS WITHIN
THE BUILDING
AS CLOSE TO CEILING AS P
ABOVE DRAFT HOOD.
IBLE AND
CLOSET
OR
OTHER
CONFINED
SPACE
CONFINED
SPACE
PERMANENT
OPENINGS
1 SQUARE
INCH/1000
BTUH
(MINIMUM
100 SQ. IN.)
See text for
metric values.
FIGURE 7.
All Air from Outdoors
Outdoor fresh air can be provided to a confined area either
directly or by the use of ducts. The fresh air can be taken
from the outdoors or from crawl or attic spaces that freely
communicate with the outdoors. Attic or crawl spaces
cannot be closed and must be properly ventilated to the
outside.
Ductwork must be of the same cross-sectional area as the
free area of the opening to which they connect. The minimum
dimension of rectangular air ducts cannot be less than three
inches (76.2 mm). In addition, the duct must terminate within
1 foot (304.8 mm) above, and within 2 feet (609.6 mm)
horizontally from, the burner level of the appliance having the
largest input. See Figure 8.
CONFINED
12 in.
(304.8 mm)
MINIMUM
ABOVE GRADE
& SNOW LEVELS
GRADE
COMBINATION
COMBUSTION/
VENTILATION
AIR DUCT
SPACE
NO LESS THAN 6 INCHES (150 mm) AND
NO MORE THAN 18 INCHES (450 mm)
ABOVE FLOOR LEVEL.
FIGURE 6.
Each of the two openings shall have a minimum free area
of 1 square inch per 1,000 BTU/HR (2225mm² per kW) of
the total input rating of all gas utilization equipment in the
confined area, but not less than 100 square inches (645.16
2
cm
). See Figure 7.
WITHIN 12 in. (304.8 mm)
ABOVE BURNER LEVEL
BASEMENT INSTALLATION, EQUIPMENT LOCATED
IN CONFINED SPACES; ALL AIR FROM OUTDOORS
WITHIN 24 in. (609.6 mm)
FIGURE 8.
An opening may be used in lieu of a duct to provide the
outside air supply. It, too, must be located within 1 foot
(304.8 mm) above, and within 2 feet (609.6 mm) horizontally
from, the burner level of the applicance having the largest
input. However, it must be located at least 12 inches (304.8
mm) above the outside grade level and be clear of snow
levels. In addition, it must be equipped with a means to
prevent the direct entry of rain and wind without reducing
the required free area of the opening.
11
The size of openings is determined by the method in which the
air is to be provided. For specific ventilation and combustion air
requirements, consult the Natural Gas and Propane Installation
Code (CAN/CSA B149.1-current edition) and the local codes of
your area.
Louvers and Grilles
Draft Hood Installation
Draft hood
Flue Damper
In calculating free area for ventilation and combustion
air supply openings, consideration must be given to the
blocking effect of protection louvers, grilles, and screens.
These devices can reduce airflow, which in turn may
require larger openings to achieve the required minimum
free area. Screens must not be smaller than 1/4” mesh
(6.35 mm). If the free area through a particular design of
louver or grille is known, it should be used in calculating
the specified free area of the opening. If the design and
free area are not known, it can be assumed that most
wood louvers will allow 20 - 25% of free area while metal
louvers and grilles will allow 60 - 75% of free area.
Louvers and grilles must be interconnected with the
equipment so that they are opened automatically during
equipment operation. Also, keep louvers and grilles clean
and free of debris or other obstructions. Do not use
manually adjustable louvers.
Consult the local codes of your area for specific ventilation
and combustion air requirements.
Vent Pipe System
This water heater uses a non-direct, single-pipe vent
system to remove exhaust gases created by the burning of
fossil fuels. Air for combustion is taken from the immediate
water heater location or is ducted in from the outside (see
“Combustion Air and Ventilation.”)
This water heater must be properly vented for the removal
of exhaust gases to the outside atmosphere. Correct
installation of the vent pipe system is mandatory for the
proper and efficient operation of this water heater and is
an important factor in the life of the unit.
The vent pipe must be installed according to CAN/
CSA B149.1-current edition (Natural Gas and Propane
Installation Code) and all local/provincial codes.
The vent pipe installation must not be obstructed so as
to prevent the removal of exhaust gases to the outside
atmosphere.
IMPORTANT:
• The use of vent dampers is not recommended by the
manufacturer of this water heater. Although some
vent dampers are certified by CSA International, this
certification applies to the vent damper device only and
does not mean they are certified for use on this water
heater.
• Certified (listed) fuel gas and carbon monoxide (CO)
detectors are recommended in all applications and
should be installed using the manufacturer’s instructions
and local codes, rules, or regulations.
• The venting system must be installed by a qualified
technician
Draft hood
Leg Tips*
* Twist or bend the leg tips to secure the draft hood to the flue damper
FIGURE 9.
Align the legs of the draft hood with the slots provided.
Insert the draft hood leg tips into slots on the flue damper’s
flange as shown in Figure 9. Secure the draft hood by
twisting or bending the leg tips. See Figure 9. Do not alter
the draft hood in any way. If you are replacing an existing
water heater, be sure to use the new draft hood supplied
with the water heater.
Vent Pipe Size
It is important that you follow the guidelines in these
instructions for sizing a vent pipe system. If a transition
to a larger vent size is required, the vent transition
connection must be made at the draft hood outlet.
Vent Connectors
1. Type B, Double wall, U.L. Listed Vent Pipe.
2. Single wall Vent Pipe.
Maintain the manufacturer’s specified minimum clearance
from combustible materials when using type B double wall
vent pipe.
Vent connectors made of type B, double wall vent pipe
material may pass through walls or partitions constructed
of combustible material if the minimum listed clearance is
maintained.
Maintain a twelve inch (300 mm) minimum clearance from
all combustible materials when using single wall vent pipe.
IMPORTANT: Single wall vent pipe cannot be used for
water heaters located in attics and may not pass through
attic spaces, crawl spaces or any confined or inaccessible
location. A single wall metal vent connector cannot pass
through any interior wall.
When installing a vent connector, please note the following
(See Figures 10-12):
• Install the vent connector avoiding unnecessary bends,
which create resistance to the flow of vent gases.
• Install without dips or sags with an upward slope of at
least 1/4-inch per foot (21 mm per metre).
• Joints must be fastened by sheet metal screws or other
approved means. It must be supported to maintain
clearances and prevent separation of joints and damage.
• The length of the vent connector cannot exceed 75% of
the vertical vent height.
• The vent connector must be accessible for cleaning,
inspection, and replacement.
12
• Vent connectors cannot pass through any ceiling, floor,
firewall, or fire partition.
• It is recommended (but not mandatory) that a minimum
12 inches (30.48 cm) of vertical vent pipe be installed on
the draft hood prior to any elbow in the vent system.
Gas vents must be supported to prevent damage, joint
separation, and maintain clearances to combustible
materials (Figures 11 and 12).
LISTED VENT CAP
IMPORTANT: Existing vent systems must be inspected for
obstructions, corrosion, and proper installation.
Chimney Connection
IMPORTANT: Before connecting a vent to a chimney,
make sure the chimney passageway is clear and free of
obstructions. The chimney must be cleaned if previously
used for venting solid fuel appliances or fireplaces. Also
consult the “Natural Gas and Propane Installation Code,”
CAN/CSA B149.1-current edition as well as local and
provincial codes for proper chimney sizing and application.
• The connector must be installed above the extreme
bottom of the chimney to prevent potentially blocking
the flue gases.
• The connector must be firmly attached and sealed to
prevent it from falling out.
• To aid in removing the connector, a thimble or slip joint
may be used.
• The connector must not extend beyond the inner edge
of the chimney as it may restrict the space between it
and the opposite wall of the chimney (Figure 10).
LISTED LINED
CHIMNEY
MAINTAIN CLEARANCE
SUPPORT
STRAP
MAINTAIN
CLEARANCE
1
1
SEAL
SLOPE
UP 1/4 IN.
PER FT.
(21 mm
PER
METRE)
MINIMUM
MAINTAIN
CLEARANCE
DO NOT EXTEND
VENT BEYOND EDGE
OF CHIMNEY
VENT
CONNECTOR
SEE END NOTES
ON NEXT PAGE
1
FIGURE 10.
Do not terminate the vent connector in a chimney that has
not been certified for this purpose. Some local codes may
prohibit the termination of vent connectors in a masonry
chimney.
Vertical Exhaust Gas Vent
Vertical exhaust gas vents must be installed with U.L. listed
type B vent pipe according to the vent manufacturer’s
instructions and the terms of its listing.
It must be connected to the water heater’s draft hood by a
listed vent connector or by directly originating at the draft
hood opening.
Vertical gas vents must terminate with a listed cap or
other roof assembly and be installed according to their
manufacturer’s instructions.
1
1,2
SUPPORT
STRAP
MAINTAIN
CLEARANCE
MAINTAIN
SPECIFIED
CLEARANCE
1
VERTICAL GAS VENT SYSTEM WITH
TYPE B DOUBLE WALL VENT PIPE.
1
VENT
CONNECTOR
SLOPE UP
1/4 IN. PER FT.
(21 mm PER METRE)
MINIMUM
MAINTAIN SPECIFIED CLEARANCE
TYPE B DOUBLE
WALL VENT PIPE
MAINTAIN
SPECIFIED
CLEARANCE
FIGURE 11.
LISTED VENT CAP
SEAL
1
MAINTAIN
SPECIFIED
CLEARANCE
VENT CONNECTOR
UNUSED CHIMNEY
FLUE OR MASONRY
ENCLOSURE
1,2
MAINTAIN SPECIFIED CLEARANCE
SUPPORT
STRAP
MAINTAIN
CLEARANCE
VENT
CONNECTOR
SLOPE UP
1/4 IN. PER FT.
(21 mm
PER METRE)
MINIMUM
1
VENTING THROUGH A CHIMNEY WITH
TYPE B DOUBLE WALL VENT PIPE.
FIGURE 12.
1
Vent pipe must be installed according to CAN/CSA
B149.1-current edition (Natural Gas and Propane
Installation Code) and all local/provincial codes.
2
Refer to local building code and/or the National Building
Code of Canada.
IMPORTANT: This gas vent must be terminated in a
vertical position to facilitate the removal of the burnt gases.
An unused chimney flue or masonry enclosure may be used
as a passageway for the installation of a gas vent (Figure 12).
Common (combined) venting is allowable with vertical type
B vent systems and lined masonry chimneys as long as
proper draft for the water heater is established under all
conditions of operation. CAUTION: DO NOT common vent
this water heater with any power vented appliance.
13
Figures 10-12 are examples of vent pipe system
installations and may or may not be typical for your
specific application. Consult the “Natural Gas and Propane
Installation Code,” CAN/CSA B149.1-current edition and
the guidelines set forth by prevailing local codes.
Vent Size Verification
It is possible that the existing venting system was sized
through a common vent for a previous installation. Such
an arrangement is appropriate for venting two appliances
(such as the original water heater and a standard vent
furnace). If this is true and the second appliance has been
removed from the existing venting system (such as when
the furnace has been upgraded to a power vent type), the
venting system is now supplying only one appliance. This
condition is commonly referred to as “orphaning.” In such
cases, the venting system must be properly resized
for a single appliance.
Therefore, it is important to verify the size of the existing
venting system. Improper sizing can cause a number
of undesirable and potentially unsafe results including
spillage of the products of combustion into the room, poor
combustion, excessive condensation, pilot outage, or
delayed ignition. The vent pipe must not be obstructed so
as to prevent the removal of exhaust gases to the outside
atmosphere.
WATER SYSTEM PIPING
Piping Installation
Piping, fittings, and valves should be installed according
to the installation drawing (Figure 16). If the indoor
installation area is subject to freezing temperatures, the
water piping must be protected by insulation.
The water supply pressure should not exceed 80 psi. If this
occurs, a pressure reducing valve with a bypass should be
installed in the cold water inlet line. This should be placed
on the supply to the entire house in order to maintain
equal hot and cold water pressures.
IMPORTANT: Heat cannot be applied to the water fittings
on the heater as they may contain nonmetallic parts. If
solder connections are used, solder the pipe to the adapter
before attaching the adapter to the hot and cold water
fittings.
IMPORTANT: Always use a good grade of joint compound
and be certain that all fittings are drawn up tight.
1. Install the water piping and fittings as shown in Figure
13. Connect the cold water supply (3/4” NPT) to the
cold water inlet fitting. Connect the hot water supply
(3/4” NPT) to the hot water outlet fitting.
IMPORTANT: Some models may contain energy saving
heat traps to prevent the circulation of hot water within the
pipes. Do not remove the inserts within the heat traps.
2. The installation of unions in both the hot and cold water
supply lines is recommended for ease of removing the
water heater for service or replacement.
3. The manufacturer of this water heater recommends
installing a mixing valve or an anti-scald device in the
domestic hot water line as shown in Figure 14. These
valves reduce the point-of-use temperature of the
water by mixing cold and hot water and are readily
available for use.
4. If installing the water heater in a closed water system,
install an expansion tank in the cold water line as
specified under Closed System/Thermal Expansion.
5. Install a shut-off valve in the cold water inlet line. It
should be located close to the water heater and be
easily accessible. Know the location of this valve and
how to shut off the water to the heater.
6. A temperature and pressure relief valve must be
installed in the opening marked “Temperature and
Pressure (T & P) Relief Valve” on the water heater.
A discharge line must be added to the opening of
the T&P Relief Valve. Follow the instructions under
Temperature and Pressure Relief Valve.
7. After piping has been properly connected to the water
heater, remove the aerator at the nearest hot water
faucet. Open the hot water faucet and allow the tank
to completely fill with water. To purge the lines of
any excess air, keep the hot water faucet open for
3 minutes after a constant flow of water is obtained.
Close the faucet and check all connections for leaks.
IN A CLOSED SYSTEM USE A
THERMAL EXPANSION TANK
COLD WATER SUPPLY TO FIXTURES
PRESSURE REDUCING VALVE
WITH BYPASS
COLD WATER
INLET
COLD WATER INLET VALVE
(SHUT-OFF VALVE)
12” (300 mm)
MAXIMUM AIR GAP
TO FIXTURES
COLD
WATER
INLET
1” MINIMUM
METAL
DRAIN PAN
HOT WATER
OUTLET
WATER
OUTLET
SUITABLE DRAIN
UNTEMPERED
HOT WATER
HOT
TEMPERATURE AND PRESSURE (T&P)
RELIEF VALVE (OPTIONAL TOP T&P
RELIEF VALVE NOT SHOWN)
DISCHARGE PIPE
(DO NOT CAP OR PLUG)
DRAIN LINE
3/4” ID
MINIMUM
FIGURE 13.
TEMPERED WATER
MIXING VALVE
(SET TO 120°F)
FOLLOW THE MIXING
VALVE MANUFACTURER’S
INSTRUCTIONS
FIGURE 14.
Please note the following:
• The system should be installed only with piping that is
suitable for potable (drinkable) water such as copper,
CPVC, or polybutylene. This water heater must not be
installed using iron piping or PVC water piping.
14
• Use only pumps, valves, or fittings that are compatible
with potable water.
• It is recommend that only full flow ball or gate valves
are used in water piping installations. The use of valves
that may cause excessive restriction to water flow is not
recommended.
• Use only 95/5 tin-antimony or other equivalent solder.
Any lead based solder must not be used.
• Piping that has been treated with chromates, boiler seal,
or other chemicals must not be used.
• Chemicals that may contaminate the potable water
supply must not be added to the piping system.
Closed System/Thermal Expansion
As water is heated, it expands (thermal expansion). In
a closed system, the volume of water will grow. As the
volume of water grows, there will be a corresponding
increase in water pressure due to thermal expansion.
Thermal expansion can cause premature tank failure
(leakage). This type of failure is not covered under the
limited warranty. Thermal expansion can also cause
intermittent temperature-pressure relief valve operation:
water discharged from the valve due to excessive pressure
build up. The temperature-pressure relief valve is not
intended for the constant relief of thermal expansion. This
condition is not covered under the limited warranty.
A properly-sized thermal expansion tank should be
installed on all closed systems to control the effects of
thermal expansion. Contact a plumbing service agency or
your retail supplier regarding the installation of a thermal
expansion tank.
Temperature and Pressure Relief Valve
Explosion Harzard
• Temperature-pressure relief
valve must comply with ANSI
Z21.22-CSA 4.4 and ASME
code.
• Properly sized temperaturepressure relief valve must be
installed in opening provided.
• Can result in overheating
and excessive tank pressure.
• Can cause serious injury or
death.
TEMPERATURE AND PRESSURE (T&P)
RELIEF VALVE (OPTIONAL TOP T&P
RELIEF VALVE NOT SHOWN)
DISCHARGE PIPE
(DO NOT CAP OR PLUG)
DRAIN LINE
1” ( 2.54cm)
MINIMUM
METAL
DRAIN PAN
DRAIN
FIGURE 15.
3/4” ID
MINIMUM
12” (300 mm)
MAXIMUM AIR GAP
For protection against excessive pressures and
temperatures, a temperature and pressure relief valve must
be installed in the opening marked “T & P RELIEF VALVE”
(see Figure 15). This valve must be design certified by
a nationally recognized testing laboratory that maintains
periodic inspection of the production of listed equipment or
materials as meeting the requirements for Relief Valves for
Hot Water Supply Systems, ANSI Z21.22. The function of
the temperature and pressure relief valve is to discharge
water in large quantities in the event of excessive
temperature or pressure developing in the water heater.
The valve’s relief pressure must not exceed the working
pressure of the water heater as stated on the rating plate.
IMPORTANT: Only a new temperature and pressure relief
valve should be used with your water heater. Do not use an
old or existing valve as it may be damaged or not adequate
for the working pressure of the new water heater. Do not
place any valve between the relief valve and the tank.
The Temperature & Pressure Relief Valve:
• Must not be in contact with any electrical part.
• Must be connected to an adequate discharge line.
• Must not be rated higher than the working pressure
shown on the rating plate of the water heater.
The Discharge Line:
• Must not be smaller than the pipe size of the relief
valve or have any reducing coupling installed in the
discharge line.
• Must not be capped, blocked, plugged or contain any
valve between the relief valve and the end of the discharge line.
• Must terminate a maximum of twelve inches (300 mm)
above a floor drain or external to the building. In cold
climates, it is recommended that the discharge pipe be
terminated at an adequate drain inside the building.
• Must be capable of withstanding 250°F (121°C) without
distortion.
• Must be installed to allow complete drainage of both
the valve and discharge line.
15
T&P Relief Valve and Pipe Insulation (Some Models)
1. Locate the temperature and pressure relief valve on
the water heater (also known as a T&P relief valve).
See Figure 16.
2. Locate the slit running the length of the T&P relief
valve insulation.
3. Spread the slit open and fit the insulation over the T&P
relief valve. See Figure 16. Apply gentle pressure to
the insulation to ensure that it is fully seated on the
T&P Relief Valve. Once seated, secure the insulation
with duct tape.
IMPORTANT: The insulation or tape should not block
or cover the T&P relief valve drain opening. Also, the
insulation or tape should not block or hinder access to
the manual relief lever (Figure 16).
4. Locate the hot water (outlet) & cold water (inlet) pipes
to the water heater.
5. Locate the slit running the length of a section of pipe
insulation.
6. Spread the slit open and slip the insulation over the
cold water (inlet) pipe. Apply gentle pressure along the
length of the insulation to ensure that it is fully seated
around the pipe. Also, ensure that the base of the
insulation is flush with the water heater. Once seated,
secure the insulation with duct tape.
7. Repeat steps 5 and 6 for the hot water (outlet) pipe.
8. Add additional sections of pipe insulation as needed.
T&P RELIEF VALVE INSULATION
MANUAL RELIEF LEVER
T&P RELIEF VALVE
T&P RELIEF VALVE
FIGURE 16.
16
IMPORTANT INFORMATION ABOUT THIS WATER HEATER
This gas water heater was manufactured to voluntary safety standards to reduce the likelihood of a flammable vapor
ignition incident. The new technology used in meeting these standards makes this product more sensitive to installation
errors. Please review the following checklist and make any required installation upgrades or changes.
Questions? Contact Residential Technical Assistance by referencing the phone number on the front of the Installation
Instructions and Use & Care Guide.
Installation Checklist
Water Heater Location
Water heater location is important and can affect system
performance. Please check the following:
□ Installation area free of corrosive elements and
flammable materials.
□ Centrally located with the water piping system (For new
installations). Located as close to the gas piping and
vent pipe system as possible.
□ Located indoors and in a vertical position. Protected
from freezing temperatures.
□ Proper clearances from combustible surfaces
maintained and not installed directly on a carpeted floor.
□ Provisions made to protect the area from water damage.
Metal drain pan installed and piped to an adequate
drain.
□ Sufficient room to service the water heater. See
Clearances and Accessibility section of this manual.
□ Water heater not located near an air moving device.
□ Is the installed environment dirty (excessive amounts
of lint, dirt, dust, etc.)? If so, the base-ring filter located
on the bottom of the water heater will need to be
cleaned periodically. Refer to the Maintenance of your
Water Heater section of this manual for information on
cleaning the base-ring filter.
Combustion Air Supply and Ventilation
Check for sufficient combustion air supply. Insufficient air
for the combustion of gas will result in the flame becoming
“lazy”, thereby allowing heat to build up in the combustion
chamber. This excessive heat will cause a thermal switch
on the door assembly to trip. Is the water heater installed
in a closet or other small, enclosed space? If so:
□ Are there openings for make-up air to enter and exit
the room/area?
□Are the openings of sufficient size? Remember, if
there are other gas-fired or air-consuming appliances
in the same room, you need more make-up air. Refer
to the Location Requirements section of this water
heater manual for specific requirements.
Fresh air not taken from areas that contain negative
pressure producing devices such as exhaust fans, dryers,
fireplaces, etc.
□ Is there a furnace/air handler in the same room space
as the water heater? If so, has a return air duct system
been attached that exits the room? If so, check for
leaks on the air duct system. If no air duct system is
present, correct immediately by contacting a local
Heating, Ventilation, Air-Conditioning & Refrigeration
(HVAC-R) authorized service provider.
□ Fresh air supply free of corrosive elements and
flammable vapors.
□ Fresh air openings sized correctly with consideration
given to the blocking effect of louvers and grilles.
□ Ductwork is the same cross-sectional area as the
openings.
Vent Pipe System
Check for proper drafting at the water heater draft hood.
Refer to the “Checking the Draft” section of this manual for
the test procedure. If the procedure shows insufficient draft
is present, please check the following.
□ Draft hood properly installed.
□ Vent connectors securely fastened with screws and
supported properly to maintain six inch clearance.
□ Vent connector made of approved material and sized
correctly.
□ The vent pipe must be installed according to CAN/
CSA B149.1-current edition (Natural Gas and Propane
Installation Code) and all local/provincial codes.
□ Flue baffle properly positioned in the flue tube.
□ Check the vent system for restrictions/obstructions
and check the vent termination height. Refer to the
Combustion Air and Ventilation section of this water
heater manual for specific requirements.
□Recheck for sufficient combustion air supply.
Water System Piping
□ Temperature and pressure relief valve properly installed
with a discharge line run to an open drain and protected
from freezing.
□ All piping properly installed and free of leaks.
□ Heater completely filled with water.
□ Closed system pressure build-up devices installed.
□ Mixing valve (when applicable) installed per
manufacturer’s instructions (See Water Temperature
Regulation section).
Gas Supply and Piping
□ Gas type is the same as that listed on the water heater
rating plate.
□ Gas line equipped with shut-off valve, union, and
sediment trap.
□ Use pipe joint compound or teflon tape marked as being
resistant to the action of petroleum [Propane (L.P.)]
gases.
□ Adequate pipe size and approved pipe material.
□ An approved noncorrosive leak detection solution used
to check all connections and fittings for possible gas
leaks. Correct any leak found.
17
OPERATING YOUR WATER HEATER
Lighting Instructions
Read and understand these directions thoroughly before
attempting to start or re-start the water heater. Make sure
the viewport is not missing or damaged. (See Figure 24)
Make sure the tank is completely filled with water before
turning the power switch on. Check the data plate near the
gas control valve/thermostat for the correct gas. Do not
use this water heater with any gas other than the one
listed on the data plate. If you have any questions or
doubts, consult your gas supplier or gas utility company.
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:
fire or explosion may result causing property damage, personal
injury or loss of life.
BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGED FROM ALL LINES
This appliance is equipped with an ingnition
A.
device which automatically lights the pilot.
not open
and try to light
B.
BEFORE LIGHTING
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electric switch; do not use any
phone in your building.
the inner door of the appliance
the pilot by hand.
smell all around the appliance
Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
If you cannot reach your gas supplier, call the fire
department.
If you do not follow these instructions exactly, a
Do
WARNING
Explosion Hazard
Replace view port if glass is missing
or damaged.
Failure to do so can result in death,
explosion or fire.
FLAMMABLE
Use only your hand to turn the gas control
C.
Never use tools. If the knob will not
hand, don't try to repair it, call a qualified
technician. Force or attempted repair may
in a fire or explosion.
Do not use this appliance if any part has been under
D.
water. Immediately contact a qualified installer or
service agency to replace a flooded water heater.
Do not attempt to repair the unit! It must be replaced!
DO NOT USE THIS APPLIANCE IF THERE HAS
E.
BEEN AN IGNITION OF VAPORS. Immediately
call a qualified service technician to inspect the
appliance. Water heaters subjected to a
flammable vapors ignition will show a
discoloration on the air intake grid and require
replacement of the entire water heater.
knob.
move by
service
result
LIGHTING INSTRUCTIONS
On / Off Switch
Status Light
STATUS
ON
120°F
OFF
C
B
VERY
Position
HOT
A
HOT
•
•
LOW
VAC
Gas Control/Temperature Knob
1.
STOP! It is imperative that you read
all the safety warnings above on
this label.
2. Remove the outer door.
3. Move the ON / OFF switch on the Gas Control
Valve/Thermostat to the OFF position.
4. To clear any gas that may have accumulated,
wait ten (10) minutes. If you then smell gas,
STOP! Follow “B” in the safety warning above. If
you do not smell gas go to the next step.
5. Turn on all electric power to the appliance.
(Connect to a grounded 110/120 volt power
outlet.)
6. Move the ON / OFF switch on the Gas Control
Valve/ Thermostat to the ON position.
7. Turn the gas control/temperature knob to the
“LOW” temperature setting. As shown above
8. This appliance is equipped with a device that
automatically lights the pilot. DO NOT TRY TO
LIGHT THE PILOT BY HAND.
HOT
LOW
C
B
VERY
A
HOT
•
•
VA C
.
TO TURN OFF GAS TO APPLIANCE
1. Turn off the gas to the water heater at the
manual shut-off valve.
2. Move the ON / OFF switch on the Gas Control
Valve/Thermostat to the OFF position.
Pilot
Igniter
Electrode
9.
When the pilot is lit, the status light should blink a
heartbeat (bright, dim, bright, dim, etc). If the status
light does not start blinking, repeat steps 3 - 7.
The pilot can be located by looking through the
glass view port. If the pilot is lit, you will see the
pilot flame through the glass view port.
IMPORTANT:If the appliance (pilot) fails to light
after several tries, follow the instructions “To Turn
Off Gas to Appliance” and call a qualified service
technician or gas supplier. Record any status light
flash codes.
10. Set the gas control/temperature knob to the
desired setting.
11. Replace the outer door.
Set thermostat to desired setting.
12.
DANGER: Hotter water increases the risk
of scald injury. consult the instruction
manual before changing temperature.
3. Turn off all electric power to the appliance.
(Disconnect from grounded 110/120 volt
power outlet.)
18
Checking the Draft
WARNING
Burn Hazard
Do not touch vent.
Doing so can result in burns.
This water heater’s temperature control has been designed
to accurately regulate the water temperature. However, under
certain operating conditions, the water temperature may
temporarily exceed the dial setting. Consequently, in addition
to setting the temperature no higher than 120°F (49°C), we
recommend the installation of a mixing valve or an anti-scald
device in the hot water supply line or at the point of use to further
reduce the risk of scald injury. These devices can be obtained
from a plumbing service agency or your retail supplier.
Emergency Shut Down
After successfully lighting the water heater, allow the unit
to operate for 15 minutes and check the draft hood relief
opening for proper draft (Figure 17). Make sure all other
appliances in the area are operating and all doors are
closed when performing the draft test. Pass a match flame
around the relief opening of the draft hood. A steady flame
drawn into the opening indicates proper draft.
Vent
Pipe
Relief
Opening
FIGURE 17.
Draft Hood
Match
If the flame flutters or is blown out, combustion products
are escaping from the relief opening. If this occurs, do
not operate the water heater until proper adjustments or
repairs are made to the vent pipe system and/or air supply
requirements.
Burner Flames
Inspect the burner flames through the viewport and
compare them to the drawings in Figure 18. A properly
operating burner should produce a soft blue flame. Blue
tips with yellow inner cones are satisfactory. The tips
of the flame may have a slight yellow tint. The flame
should not be all yellow or have a sharp blue-orange
color. Contaminated air may cause an orange colored
flame. Contact a qualified technician if the flame is not
satisfactory.
FIGURE 18.
Water Heater Stacking
Stacking occurs when a series of short draws of hot water (3
gallons [11.36 litres] or less) are taken from the water heater
tank. This causes increased cycling of the burner and can result
in increased water temperatures at the hot water outlet.
IMPORTANT: Should overheating occur or the gas supply
fails to shut off, turn off the water heater’s manual gas
control valve and call a qualified technician.
Water Temperature Regulation
Water temperature over 125°F (52°C)
can cause servere burns instantly
resulting in severe injury or death.
Children, the elderly, and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting valves are
available.
Read instruction manual for safe
temperature setting.
Due to the nature of the typical gas water heater, the water
temperature in certain situations may vary up to 30°F (16.7
°C) higher or lower at the point of use such as, bathtubs,
showers, sink, etc.
HOTTER WATER CAN SCALD: Water heaters are intended
to produce hot water. Water heated to a temperature which
will satisfy space heating, clothes washing, dish washing,
and other sanitizing needs can scald and permanently
injure you upon contact. Some people are more likely to
be permanently injured by hot water than others. These
include the elderly, children, the infirm, or physically/
mentally handicapped. If anyone using hot water in your
home fits into one of these groups or if there is a local code
or state law requiring a certain temperature water at the
hot water tap, then you must take special precautions. In
addition to using the lowest possible temperature setting
that satisfies your hot water needs, a means such as a
mixing valve should be used at the hot water taps used
by these people or at the water heater. Mixing valves are
available at plumbing supply or hardware stores. See
Figure 14. Follow manufacturer’s instructions for installation
of the valves. Before changing the factory setting on the
thermostat, see Figure 19. Using the lowest hot water
temperature that meets your needs will also provide the
most energy efficient operation of the water heater.
Never allow small children to use a hot water tap, or
to draw their own bath water. Never leave a child or
handicapped person unattended in a bathtub or shower.
NOTE: A water temperature range of 120°F-140°F
19
(49°C-60°C) is recommended by most dishwasher
manufacturers.
The thermostat of this water heater has been factory set
at the VAC (Vacation) position. It is adjustable and must
be reset to the desired temperature setting to reduce
the risk of scald injury. The HOT mark is indicative of
approximately 120°F (49°C) and is the preferred starting
point. See Figure 22 on the next page. Some jurisdictions
have a requirement for a lower setting.
Turn the water temperature dial clockwise (
) to
increase the temperature, or counterclockwise ( ) to
decrease the temperature.
Should overheating occur or the gas supply fail to shut off,
turn off the manual gas control valve to the appliance.
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15,1978)
Time for 1st
Degree Burn
(Less Severe Burns)
Time for Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
NOTE: During low demand periods when hot water is not
being used, a lower thermostat setting will reduce energy
losses and may satisfy your normal hot water needs. If hot
water use is expected to be more than normal, a higher
thermostat setting may be required to meet the increased
demand. When leaving your home for extended periods
(vacations, etc.) turn the temperature dial to its lowest
setting. This will maintain the water at low temperatures with
minimum energy losses and prevent the tank from freezing
during cold weather.
Water Temperature Adjustment
The water temperature setting can be adjusted from 70°F
to 160°F. Turn the Gas Control/Temperature Knob to the
desired setting/temperature.
NOTE: The temperatures indicated are approximates. The
actual temperature of the heated water may vary.
Operating Modes and Settings
• Standard Mode - The controller adjusts the water
heater to maintain the temperature set by the user.
• Vacation Setting - The Vacation Setting (VAC) sets
the controller at approximately 70°F. This setting is
recommended when the water heater is not in use for a
long period of time. This effectively turns the controller
temperature setting down to a temperature that
prevents the water in the water heater from freezing
Status Light Code
Table 5
LED FLASH SEQUENCECONTROL STATUS
Short flash once every four secondIDLE (No call for heat, no fault conditions)
“Heartbeat”, alternates bright/dimCall for Heat (No fault conditions)
One Flash, three second pauseLow Flame Signal (control continues to operate)
Two Flash, three second pauseEnd Switch Failed Closed
Three Flash, three second pauseEnd Switch Failed Open or TCO Limit Lockout
Four Flash, three second pauseECO Limit Lockout (Overheat Failure)
Five Flash, three second pauseFlame Out of Sequence
Six-One Flash, three second pauseSoft Lockout* - Retry Limit - Failed TFI (Trial for Ignition)
Six-Two Flash, three second pauseSoft Lockout* - Recycle Limit - Flame Lost - END Switch Fails
Six-Three Flash, three second pauseSoft Lockout* - Recycle Limit - Flame Lost
Six-Four Flash, three second pauseSoft Lockout* - Flame out of Sequence Sensed
Seven Flash, three second pauseFlammable Vapor Sensor (FVS) Lockout
Eight-One Flash, three second pauseFlammable Vapor Sensor (FVS) Fault Detected
Eight-Two Flash, three second pauseTemperature Sensor Fault Detected
Eight-Three Flash, three second pauseElectronic Fault Detected
Eight-Four Flash, three second pauseGas Control Valve/Thermostat Fault Detected
* Soft Lockout - 20 minute wait before returning to normal mode.
while still conserving energy.
20
ELECTRICAL CONNECTIONS/WIRING DIAGRAM
Electrical Connections
Before plugging in the water heater, always make sure:
• The Voltage and frequency correspond to that specified on the
water heater.
• The electrical outlet has the proper overload fuse or breaker
protection.
• Water heater to be located within 6 feet of 120VAC outlet.
• Unit is to connect to a 120VAC electrical supply outlet
(extension cord is not allowed).
• The water heater and the outlet are properly grounded.
• Installed in accordance with CSA C22.1-current edition
(Canadian Electrical Code) and all local/provincial codes.
Completely fill the tank with water and check all connections for
leaks. Open the nearest hot water faucet and let it run for three
(3) minutes to purge the water lines of air and sediment and to
ensure complete filling of the tank. The Electrical power may then
be turned on. Verify proper operation after servicing.
WARNING
Electric Shock Hazard
WARNING
Electric Shock Hazard
Plug into a 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
Disconnect power before
servicing.
Replacing all parts and
panels before operating.
Failure to do socan result in
death or electrical shock
BN - 24VAC
V - 24VAC
BK - 120VAC
W - 120VAC
TRANSFORMER
YL 24 VAC
YL 24 VAC
V 24 VAC
DAMPER
YL
TEMPERATURE CUT-OFF
SWITCH
YL
GAS CONTROL VALVE/
IGNITER/FLAME
SENSOR
You must provide all wiring of the proper size outside of the water heater. You must obey local
utility requirements when you install this wiring.
codes, with the
Note: If any of the original wire as supplied with the appliance must be replaced, it
National Electrical Code ANSI/NFPA No 70 (current edition) and/or THE CSA C22.1 ELECTRICAL CODE.(LATEST EDITION)
THERMOSTAT
FV SENSOR
BN 24 VAC
BK 24 VAC (H)
WH 24 VAC (N)
ON/OFF SWITCH
This appliance must be electrically grounded in accordance with local codes or, in the absence of
YL - 24VAC
BK - 120VAC
YL - 24VAC
TRANSFORMER
WH - 120VAC
GR
RD
must be replaced with 105°C wire or its equivalent.
BK - 24VAC (HOT)
WH - 24VAC (NEUTRAL)
BL
RD
WH - 24VAC (NEUTRAL)
BK - 24VAC (HOT)
BL
codes and electric
YL
6 5 4
3 2 1
BL
RD
GAS CONTROL VALVE\THERMOSTAT
FLAME SENSOR\IGNITER
FLUE DAMPER
1 2 3
4 5 6
YL
TEMPERATURE
CUT-OFF SWITCH
FV SENSOR
4 3 2 1
YL
END SWITCH
YL
local
FIGURE 23.
21
Operational Conditions
Condensation
Whenever the water heater is filled with cold water, some
condensate will form while the burner is on. A water
heater may appear to be leaking when in fact the water is
condensation. This usually happens when:
a. A new water heater is filled with cold water for the first
time.
b. Burning gas produces water vapor in water heaters, par-
ticularly high efficiency models where flue temperatures
are lower.
c. Large amounts of hot water are used in a short time and
the refill water in the tank is very cold.
Moisture from the products of combustion condense on the
cooler tank surfaces and form drops of water which may fall
onto the burner or other hot surfaces to produce a “sizzling” or
“frying” noise.
Excessive condensation can cause pilot outage due to water
running down the flue tube onto the main burner and putting
out the pilot.
Because of the suddenness and amount of water,
condensation water may be diagnosed as a “tank leak”. After
the water in the tank warms up (about 1-2 hours), the condition
should disappear.
Do not assume the water heater is leaking until there has been
enough time for the water in the tank to warm up.
An undersized water heater will cause more condensation.
The water heater must be sized properly to meet the family’s
demands for hot water including dishwashers, washing
machines and shower heads.
Excessive condensation may be noticed during the winter and
early spring months when incoming water temperatures are at
their lowest.
Good venting is essential for a gas fired water heater to
operate properly as well as to carry away products of
combustion and water vapor.
It is always recommended that a suitable metal drain pan
be installed under the water heater to protect the area from
water damage resulting from normal condensation production,
a leaking tank or piping connections. Refer to the “Location
Requirements” section.
Water Heater Sounds
During the normal operation of the water heater, sounds or
noises may be heard. These noises are common and may
result from the following:
1. Normal expansion and contraction of metal parts during
periods of heat-up and cool-down.
2. Condensation causes sizzling and popping within the
burner area and should be considered normal.
3. Sediment buildup in the tank bottom will create varying
amounts of noise and may cause premature tank failure.
Drain and flush the tank as directed under the “Draining
and Flushing” section.
Smoke/Odor
The water heater may give off a small amount of smoke
and odor during the initial start-up of the unit. This is due to
the burning off of oil from metal parts of a new unit and will
disappear after a brief period of operation.
“AIR” In Hot Water Faucets
Hydrogen gas can be produced in a hot water system that has
not been used for a long period of time (generally two weeks
or more). Hydrogen gas is extremely flammable and can ignite
when exposed to a spark or flame. To prevent the possibility of injury under these conditions, we recommend the hot
water faucet be opened for several minutes at the kitchen sink
before using any electrical appliance which is connected to the
hot water system. If hydrogen is present, there will probably
be an unusual sound such as air escaping through the faucet
as water begins to flow. Do not smoke or have any open flame
near the faucet at the time it is open.
Safety Shut-off
This water heater is designed to automatically shut-off in the
event of the following:
1. The water temperature exceeds 189°F (87°C) for 160°F
models.
3. Excessive combustion chamber temperatures.
4. The presence of flammable vapors.
This unit is equipped with a flammable vapor sensor, designed
to shut off the gas supply in the event the heater has been
exposed to flammable vapors (spilled gasoline or paint fumes
for example). IMPORTANT: If the flammable vapor sensor
activates a qualified service person must be contacted to reset
the water heater. This unit is also equipped with a thermal
switch designed to shut off the gas control valve/thermostat
in the event the water heater has poor combustion caused
by a blocked vent or insufficient combustion air. If the switch
opens, check the flame-trap for signs of high temperature (blue
or black discoloration), and inspect your installation for any
problems with venting or combustion air (See Troubleshooting
Flowchart on page 28-29). Reset the thermal switch by
depressing the small button in the center of the switch.
IMPORTANT: Correct any issues prior to resetting the switch.
Contact the Product Service and Support Department for
service information at: 1-888-479-8324.
A temperature limit switch or ECO (Energy Cut Off) sensor
located in the gas control valve\thermostat, is used to shut off
the water heater if the water temperature exceeds 189°F (87°C).
The Diagnostic Status Light will flash a code indicating
an “Overheat Failure” (4 Flashes). See “Operating the
Temperature Control System.” If the gas control valve/
thermostat has an “ECO Lockout” the gas control valve/
thermostat must be replaced by a qualified person. Contact
your local dealer for service information.
22
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