AOC I2473PWM User Manual

I2473PWY/I2473PWM

LED

Backlight

Safety ........................................................................................................................................................................ 4

National Conventions ......................................................................................................................................... 4

Power ................................................................................................................................................................ 5

Installation.......................................................................................................................................................... 6

Cleaning ............................................................................................................................................................ 7

Other .................................................................................................................................................................. 8

Setup ...................................................................................................................................................................... 9

Contents in Box ............................................................................................................................................... 9

Adjusting Viewing Angle ................................................................................................................................... 10

Connecting the Monitor .................................................................................................................................... 11

Speaker Mode

Miracast Operation Miracast Update

Miracast Language Select

............



.................................................................................................................................... 12

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........

.................................................................................................................................... 12

.............................................................................................................................. 12

Adjusting ................................................................................................................................................................. 14

Setting Optimal Resolution .............................................................................................................................. 14

Windows 8 ................................................................................................................................................ 14

Windows Vista .......................................................................................................................................... 16

Windows XP ............................................................................................................................................. 18

Windows ME/2000 .................................................................................................................................... 19

Hotkeys ............................................................................................................................................................ 20

OSD Setting ..................................................................................................................................................... 23

Luminance ................................................................................................................................................ 24

Image Setup ............................................................................................................................................. 25

Color Setup ............................................................................................................................................... 26

Picture Boost ............................................................................................................................................ 27

OSD Setup ............................................................................................................................................... 28

Extra ......................................................................................................................................................... 29

Exit ........................................................................................................................................................... 30

LED Indicator ................................................................................................................................................... 30

Driver ...................................................................................................................................................................... 31

Monitor Driver .................................................................................................................................................. 31

Windows 8 ................................................................................................................................................ 31

Windows 7 ................................................................................................................................................ 35

Windows Vista .......................................................................................................................................... 39

Windows XP ............................................................................................................................................. 41

Windows 2000 .......................................................................................................................................... 44

Windows ME ............................................................................................................................................. 44

i-Menu .............................................................................................................................................................. 45

e-Saver ............................................................................................................................................................ 46

Screen+ ........................................................................................................................................................... 47

Troubleshoot ........................................................................................................................................................... 48

Specification ........................................................................................................................................................... 50

General Specification ........................................................................................................................... 50

Preset Display Modes ...................................................................................................................................... 51

.......

Pin Assignments .............................................................................................................................................. 53

Plug and Play ................................................................................................................................................... 55

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Regulation ............................................................................................................................................................... 56

FCC Notice ...................................................................................................................................................... 56

WEEE Declaration ........................................................................................................................................... 57

EPA Energy Star .............................................................................................................................................. 58

TCO DOCUMENT ........................................................................................................................................... 59

Service .................................................................................................................................................................... 60

Warranty Statement for North & South America (excluding Brazil) ........................................................... 62

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Safety

National Conventions

The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure

of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 - 240V ~, Min. 5A

The wall socket shall be installed near the equipment and shall be easily accessible.



For use only with the attached power adapter which have CE,UL,CSA listed license (Only for

monitors with power adapter).

Factory:

TPV ELECTRONICS(FUJIAN) CO., LTD Model : ADPC1965

SHENZHEN HONOR ELECTRONIC CO.,LTD. Model: ADS-65LSI-19-1 19065G

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the stand:

Cleaning

Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

Other

If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

For display with glossy bezel the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

Setup

Contents in Box

Not all signal cables (Audio,HDMI,MHL ) will be provided for all countries and regions. Please

check with the local dealer or AOC branch office for confirmation.

Adjusting Viewing Angle

For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor's angle as below.

NOTE: Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

I2473PWM

1. DC port

2. Analog (DB-15 VGA cable)

3. Audio

4. HDMI/MHL

5. Earphone

To protect equipment, always turn off the PC and LCD moni

1. Connect the power cable to the DC port on the back of the monitor.

2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port.

3. Optional –( Requires a video card with audio port) - Connect one end of the audio cable to the back of the monitor and connect the other end to the computer’s audio port.

4. Optional –(Requires a video card with HDMI/MHL port) - Connect one end of the HDMI/MHL cable to the back of the monitor and connect the other end to the computer’s HDMI/MHL port.

5. Turn on your monitor and computer.

tor before connecting.

I2473PWY

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.

Speaker Mode:

Turn “Speaker mode” on, you can play music via line-in without video signal (D-SUB/HDMI/MHL) input. When “Speaker mode” is on, the indicating led will always show “Blue color” Operation: Main menu ÆOSD Setup ÆSpeaker ModeÆOn



Miracast Operation:

1. Power on I2473PWY, and select OSD MenuÆ”Extra”Æ”Input select”Æ”Miracast”; or turn on “Miracast” from hot key “Auto”

2. Turn on the Wi-Fi CERTIFIED(Miracast) device (Cell phone/Tablet/NB) and run the Miracast function (Screen Mirroring) to scan device. Select the “AOC-I2473PWY-xxxx” on the list and the Miracast

connecting will be proceeded automatically.

Note: a. The Miracast device must be Android 4.2.2 or greater to support Miracast function b. If the screen mirroring output of Miracast device is not smooth, please check the Wi-Fi setting of

device, the Wi-Fi connection uses 5GHz as first priority is recommended.

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Miracast Update:

1. Turn on Miracast then open “OSD Setup” of OSD menu and turn “Miracast Update” to “On”; Miracast will enter the “Miracast Firmware Update” page.

2. Go to AOC official website and download the new firmware to NB or PC.

3. Open the Wi-Fi of NB/PC then scan the “AOC-I2473PWY-xxxx” and make connection.

4. After connection, open your browser and point your browser to http://192.168.16.1

5. Click the” Update” from the web page. Click “select file” and find the new firmware then click “Upload new Firmware” to upload the file to I2473PWY. After upload, the I2473PWY will start the update automatically. During the procedure of update, I2473PWY will auto re-start twice.

Note. a. On “Update” web page, you can have a check that the firmware of I2473PWY is the latest or not? b. During the procedure of update, it should always under Miracast mode and do not turn off the

I2473PWY or switch to D-SUB/HDMI/MHL mode.

c. If update fails and Miracast mode can’t turn on, please feedback the problem to service center.

Miracast Language Select:

1. Turn on Miracast then open “OSD Setup” of OSD menu and turn “Miracast Update” to “On”; Miracast will enter the “Miracast Firmware Update” page.

2. Open the Wi-Fi of NB/PC then scan the “AOC-I2473PWY-xxxx” and make connection.

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3. After connection, open your browser and point your browser to http://192.168.16.1

4. Click the” Setup” from the web page and select the language you need from item “Language”, then click the “Reboot”. After click “Reboot”, I2473PWY will auto re-start and change to the selected language.

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Brand Model Name

HTC

New One

Butterfly

Xperia Z

Sony

Samsung

Google Inc. Nexus 4

LG Electronics Optimus G

ZTE

Android OS needs to update to the latest version.

Xperia ZL

Xperia V

Galaxy S IV Galaxy S III

Galaxy Note II

Galaxy Note 8.0

Galaxy Tab 10.1

967S

Adjusting

Setting Optimal Resolution

Windows 8

For Windows 8:

1. Right click and click All apps at the bottom-right of the screen.

2. Set the “View by” to “Category”.

3. Click Appearance and Personalization.

4. Click DISPLAY.

5. SettheresolutionSLIDE-BARtoOptimalpresetresolution

Windows Vista

For Windows Vista:

1 Click START. 2 Click CONTROL PANEL.

3 Click Appearance and Personalization.

4 Click Personalization

5 Click Display Settings.

6 Set the resolution SLIDE-BAR to Optimal preset resolution

Windo

For Win

1 Click S

2 Click S

3 Click C

4 Click A

s XP

ows XP:

ART.

TTINGS.

NTROL PA

pearance a

EL.

d Themes.

5 Double

click DISPL

6 Click S

7 Set the

Windo

For Win

1 Click S 2 Click S 3 Click C 4 Double 5 Click S 6 Set the

TTINGS.

resolution S

s ME/20

ows ME/200

ART.

TTINGS.

NTROL PA

click DISPL

TTINGS.

resolution S

IDE-BAR to

EL.

IDE-BAR to

ptimal prese

resolution

Hotkeys

2 1

I2473PWY /

1 2 3 4 5

Power

Press the Power button to turn on/off the monitor.

Volume / >

When there is no OSD, press Volume adjust volume.

Auto / Exit When there is no OSD, press Auto / Exit button continuously about 3 second to do auto configure.

Source hot key When the OSD is closed, press Source button will be Source hot key function. Press Source button to

the input source showed in the message bar , press Menu/Enter button to change to the source selected.

I2473PWM

Source/ Auto/ Exit

Clear Vision /<

Volume / >

Menu/Enter

Power

select

Clear Vision

1. When there is no OSD, Press the “<” button to activate Clear Vision.

2. Use the “<” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”.

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3. Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press and hold “<” button for 5 seconds again, Clear Vision Demo will be off.

Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into clear and vivid images.

Using “MHL(Mobile High-Definition Link)”

1. “MHL” (Mobile High-Definition Link)

This feature allows you to enjoy videos and photos(imported from a connected mobile device that supports MHL) on the screen of the product.

● To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is

MHL certified on the device manufacturer’s website. To find a list of MHL-certified devices, visit the official MHL website(http://www.mhlconsortium.org

● To use the MHL function, the latest version of software must be installed on the mobile device.

● On some mobile devices, the MHL function may not be available depending on the device’s performance or

functionality.

● Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.

●This product is officially MHL-certified. If you encounter any problem when using the MHL function, please

contact the manufacturer of the mobile device.

●the picture quality may degrade when content(imported from the mobile device) with a low Resolution is

played on the product.

Using “MHL”

1. ConnectthemicroUSBportonthemobiledevicetothe[HDMI/MHL]portontheproductusingtheMHLcable.

● When the MHL cable is used, [HDMI/MHL] is the only port on this monitor that supports the MHL function.

●Mobile device must be purchased separately.

2. Press the source button and switch to HDMI/MHL to activate MHL mode.

3. After about 3 seconds, the MHL screen will be displayed if MHL mode is active.

Remark: The indicated time “3 sec later” may vary depending on the mobile device.

When the mobile device is not connected or does not support MHL

●If MHL mode is not activated, check the connection of the mobile device.

●If MHL mode is not activated, check if the mobile device supports MHL.

●If MHL mode is not activated even though the mobile device supports MHL, update the firmware of the

mobile device to the latest version.

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If MHL mode is not activated even though the mobile device supports MHL, check if mobile device MHL

●

port is MHL standard port otherwise an additional MHL-enabled adapter is required.

OSD Setting

Basic and simple instruction on the control keys.

1. Press the MENU-button to activate the OSD window.

2. Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate. Press < or > to navigate through the sub-menu. Once the desired function is highlighted, press MENU-button to activate.

3. Press < or > to change the settings of the selected function. Press AUTO to exit. If you want to adjust any other function, repeat steps 2-3.

4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power-button to turn the monitor on. To un-lock the OSD, press and hold the MENU-button while the monitor is off and then press power-button to turn the monitor on.

Notes:

1. If the product has only one signal input, the item of "Input Select" is disabled.

2. If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disabled.

3. One of Clear vision, DCR, Color Boost, and Picture Boost functions is activated; the other three functions are turned off accordingly.

Luminance

1 Press (Menu) to display menu.

2 Press < or > to select (Luminance), and press to enter.

3 Press < or > to select submenu, and press to enter. 4 Press < or > to adjust.

5 Press to exit

Brightness 0-100 Backlight Adjustment.

Contrast 0-100 Contrast from Digital-register.

Eco mode

Gamma

Standard

Text

Internet

Game

Movie

Sports

Gamma1 Adjust to Gamma 1.

Gamma2 Adjust to Gamma 2.

Standard Mode.

Text Mode.

Internet Mode.

Game Mode.

Movie Mode.

Sports Mode.

DCR

Overdrive

Gamma3 Adjust to Gamma 3.

Off

Weak Medium Strong Off

Disable dynamic contrast ratio.

Enable dynamic contrast ratio.

Adjust the response time

Image Setup

1 Press (Menu) to display menu.

2 Press < or > to select (Image Setup), and press to enter.

3 Press < or > to select submenu, and press to enter. 4 Press < or > to adjust.

5 Press to exit

Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.

Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise.

Sharpness 0-100 Adjust picture sharpness.

H.Position 0-100 Adjust the horizontal position of the picture.

V.Position 0-100 Adjust the vertical position of the picture.

Color Setup

1 Press (Menu) to display menu.

2 Press < or > to select (Color Setup), and press to enter.

3 Press < or > to select submenu, and press to enter. 4 Press < or > to adjust.

5 Press to exit

Color setup.

DCB Mode

DCB Demo

Warm

Normal

Cool

sRGB

User

Full Enhance on or off Disable or Enable Full Enhance Mode.

Nature Skin on or off Disable or Enable Nature Skin Mode.

Green Field on or off Disable or Enable Green Field Mode.

Sky-blue on or off Disable or Enable Sky-blue Mode.

AutoDetect on or off Disable or Enable AutoDetect Mode.

Red Red Gain from Digital-register.

Green Green Gain Digital-register.

Blue Blue Gain from Digital-register.

on or off Disable or Enable Demo.

Recall Warm Color Temperature from EEPROM.

Recall Normal Color Temperature from EEPROM.

Recall Cool Color Temperature from EEPROM.

Recall SRGB Color Temperature from EEPROM.

Picture Boost

1 Press (Menu) to display menu.

2 Press < or > to select (Picture Boost), and press to enter.

3 Press < or > to select submenu, and press to enter. 4 Press < or > to adjust.

5 Press to exit.

Frame Size 14-100 Adjust Frame Size.

Brightness 0-100 Adjust Frame Brightness.

Contrast 0-100 Adjust Frame Contrast.

H. position 0-100 Adjust Frame horizontal position.

V. position 0-100 Adjust Frame vertical position.

Bright Frame on or off Disable or Enable Bright Frame.

OSD Setup

1 Press (Menu) to display menu.

2 Press < or > to select (OSD Setup), and press to enter.

3 Press < or > to select submenu, and press to enter. 4 Press < or > to adjust.

5 Press to exit

H. Position 0-100 Adjust the horizontal position of OSD.

V. Position 0-100 Adjust the vertical position of OSD.

Timeout 5-120 Adjust the OSD Timeout.

Transparence 0-100 Adjust the transparence of OSD.

Language

Break Reminder

on or off

Select the OSD language.

Disable or Enable

(1 hour of work, break ?) /

(2 hours of work, break ?)

Extra

1 Press (Menu) to display menu.

2 Press < or > to select (Extra), and press to enter.

3 Press < or > to select submenu, and press to enter. 4 Press < or > to adjust.

5 Press to exit.

Input Select Auto / D-SUB / Miracast/

HDMI/MHL

/ HDMI1/MHL1/

Input Select Auto /

Auto Config yes or no Auto adjust the picture to default.

D-SUB

HDMI2/MHL2

Select input signal source.

(I2473PWY)

Select input signal source.

(

I2473PWM

)

Off timer 0-24hrs Select DC off time.

Image Ratio wide or 4:3 Select wide or 4:3 format for display. DDC-CI yes or no Turn ON/OFF DDC-CI Support.

Reset

Information

yes or no Reset the menu to default.

Show the information of the main image and sub-image source.

Exit

1 Press (Menu) to display menu.

2 Press < or > to select (Exit), and press to enter.

Exit Exit the main OSD.

LED Indicator

Status LED Color

Full Power Mode

Active-off Mode

Blue

Red

Driver

Monitor Driver

Windows 8

1. Start Windows® 8

2. Right click and click All apps at the bottom-right of the screen.

3. Click on the “Control panel” icon

4. Set the “View by” to “Large icons” or “Small icons”.

5. Click on the “Display” icon.

6. Click on the “Change display settings” button.

7. Click the

8. Click the “Monitor” tab and then click the “Properties” button.

“Advanced Settings” button.

9. Click the “Driver” tab.

10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and then click the "Browse my computer for driver software" button.

11. Select "Let me pick from a list of device drivers on my computer".

12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive.

15. Close all open windows and remove the CD.

16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Windows 7

1. Start Windows® 7

2. Click on the 'Start' button and then click on 'Control Panel'.

3. Click on the 'Display' icon.

4. Click on the “Change display settings” button.

5. Click the “Advanced Settings” button.

6. Click the “Monitor” tab and then click the “Properties” button.

7. Click the “Driver” tab.

8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and then click the "Browse my computer for driver software" button.

9. Select "Let me pick from a list of device drivers on my computer".

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk drive.

13. Close all open windows and remove the CD.

14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Windows Vista

1. Click "Start" and "Control Panel". Then, double-click on "Appearance and Personalization".

2. Click "Personalization" and then "Display Settings".

3. Click "Advanced Settings...".

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is. If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

5. Click "Update Driver..." in the "Driver" tab.

6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers on my computer".

7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:\Driver (CD-ROM Drive).

8. Select your monitor model and click on the 'Next' button.

9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.

Windo

1. Start

2. Click

3. Sele

Windows® X

on the 'Start'

s XP

t and click o

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the categor

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t the 'Setting

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ows® XP'

Windows 2000

1. Start Windows® 2000

2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3. Double click on the 'Display' Icon.

4. Select the 'Settings' tab then click on 'Advanced...'.

5. Select 'Monitor'

- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.

6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.

7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next' and then click on 'Have disk...'.

8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).

9. Click on the 'Open' button, then click on the 'OK' button.

10. Select your monitor model and click on the 'Next' button.

11. Click on the 'Finish' button then the 'Close' button.

If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME

1. Start Windows® Me

2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3. Double click on the 'Display' Icon.

4. Select the 'Settings' tab then click on 'Advanced...'.

5. Select the 'Monitor' button, then click on 'Change...' button.

6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.

7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'.

8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.

9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.

10. Click on 'Finish' button then the 'Close' button.

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llation

e-Saver

Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to complete software installation.

Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes)you’re your monitor to automatically shutdown. The example above illustrated:

1. The monitor will never shutdown when the PC is powered on.

2. The monitor will automatically shutdown 5 minutes after the PC is powered off.

3. The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.

4. The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

Screen+

Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.

Troubleshoot

Problem & Question

Power LED Is Not ON

No images on the screen

Possible Solutions

Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.

Is the power cord connected properly?

Check the power cord connection and power supply.

Is the cable connected correctly? (Connected using the D-sub cable) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable connection. * DVI input is not available on every model. (Connected using the HDMI cable) Check the HDMI cable connection. * HDMI input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Can you see "Input Not Supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem

Adjust the Contrast and Brightness Controls. Press for auto adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture

Monitor Is Stuck In Active Off-Mode"

Missing one of the primary colors (RED, GREEN, or BLUE)

Screen image is not centered or sized properly

Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using.

The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.

Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.

Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects (white does not look white)

Horizontal or vertical disturbances on the screen

Adjust RGB color or select desired color temperature.

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and FOCUS. Press to auto-adjust.

Specification

General Specification

Model name I2473PWY Driving system TFT Color LCD Viewable Image Size 604.70mm diagonal Pixel pitch 0.2745 mm x 0.2745 mm

Panel

Video Separate Sync. H/V TTL Display Color 16.7M Colors Dot Clock 170MHz

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 527.04 mm

Vertical scan range 50Hz to 76 Hz

R, G, B Analog lnterface &HDMI(MHL) lnterface

Resolution

Physical

Characteristics

Environmental

Vertical scan Size(Maximum) 296.46 mm

Optimal preset resolution 1920x1080@60Hz

Plug & Play VESA DDC2B

Input Connector VGA /HDMI(MHL)

Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, Positive

Power Source 100-240V~, 50/60Hz

25W (typical)

Power Consumption

Off timer 0-24 hrs

Connector Type VGA /HDMI(MHL)

Signal Cable Type Detachable

Temperature:

Operating 0°

Non-Operating

Humidity:

Operating 15% to 90% (non-condensing)

Standby < 0.5 W

to 40°

°C

Non-Operating 15% to 90% (non-condensing)

Altitude:

Operating 0~ 5000m (0~ 16404 ft )

Non-Operating 0~ 12192m (0~ 40000 ft )

General Specification

Model name I2473PWM Driving system TFT Color LCD Viewable Image Size 604.70mm diagonal Pixel pitch 0.2745 mm x 0.2745 mm

Panel

Video R, G, B Analog lnterface &HDMI(MHL) lnterface Separate Sync. H/V TTL Display Color 16.7M Colors Dot Clock 170MHz

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 527.04 mm

Vertical scan range 50Hz to 76 Hz

Vertical scan Size(Maximum) 296.46 mm

Optimal preset resolution 1920x1080@60Hz

Resolution

Physical

Characteristics

Environmental Operating 15% to 90% (non-condensing)

Plug & Play VESA DDC2B

Input Connector VGA /2*HDMI(MHL)

Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, Positive

Power Source 100-240V~, 50/60Hz

25W (typical)

Power Consumption

Off timer 0-24 hrs

Connector Type VGA /HDMI(MHL)

Signal Cable Type Detachable

Temperature:

Operating

Non-Operating

Humidity:

Non-Operating 15% to 90% (non-condensing)

Altitude:

Standby < 0.5 W

to 40°

0°

-20°C - 60°C

Operating 0~ 5000m (0~ 16404 ft )

Non-Operating 0~ 12192m (0~ 40000 ft )

Preset Display Modes

STANDARD RESOLUTION

VGA 640×480@60Hz 31.469 59.940

VGA 640×480@72Hz 37.861 72.809

VGA 640×480@75Hz 37.500 75.000

SVGA 800×600@56Hz 35.156 56.250

SVGA 800×600@60Hz 37.879 60.317

SVGA 800×600@72Hz 48.077 72.188

SVGA 800×600@75Hz 46.875 75.000

XGA 1024×768@60Hz 48.363 60.004

XGA 1024×768@75Hz 60.023 75.029

SXGA 1280×1024@60Hz 63.981 60.020

SXGA 1280×1024@75Hz 79.976 75.025

WXGA 1440×900@60Hz 55.935 59.876

WSXGA 1680×1050@60Hz 65.290 59.950

WSXGA 1920×1080@60Hz 67.500 60.000

IBM-MODE DOS 720×400@70Hz 31.469 70.087

MAC MODE VGA 640×480@67Hz 35.000 66.667

MAC MODE SVGA 832×624@75Hz 49.725 74.551

HDMI timing

HORIZONTAL

FREQUENCY(kHZ)

VERTICAL

FREQUENCY(Hz)

MHL timing

Format Resolution Vertical frequency

480p 640x480 60Hz

480p 720x480 60Hz

576p 720x576 50Hz,

720p 1280x720 50Hz,60Hz

1920x1080 50Hz,60Hz

1080p

Format Resolution Type Vertical frequency

480p 640x480 SD 60Hz

480p 720x480 SD 60Hz

576p 720x576 SD 50Hz,

720p 1280x720 HD 50Hz,60Hz

1920x1080 HD

1080p

30Hz

Pin Assignments

Pin Number

1 Video-Red 9 +5V 2 Video-Green 10 Ground 3 Video-Blue 11 N.C. 4 N.C. 12 DDC-Serial data 5 Detect Cable 13 H-sync 6 GND-R 14 V-sync 7 GND-G 15 DDC-Serial clock 8 GND-B

15-Pin Side of the Signal Cable

Pin Number

15-Pin Side of the Signal Cable

Pin No.

1 2 3 4 5 6 7 8

Signal N

TMDS Dat TMDS Dat TMDS Dat TMDS Dat TMDS Dat TMDS Dat TMDS Dat TMDS Dat

2+ 2 Shield 2 1+ 1Shield 1 0+ 0 Shield

Pin No.

9 10 11 12 13 14 15 16

Signal Nam

MDS Data 0 MDS Clock MDS Clock MDS Clock

eserved (N. CL DA

hield

. on device

Pin No.

17 18 19

Signal Nam

DDC/CEC Gr +5V Power Hot Plug Det

und

Plug and Play

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

Regulation

FCC Notice

FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

NOTICE:

The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to correct such interference.

WEE

Disposal

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This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling in India please visit the below web link.

www.aocindia.com/ewaste.php

EPA Energy Star

ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy efficiency. (FOR EPA CERTIFIED MODELS)

This product is compliant with requirements of Circular No. 30/2011/TT-BCT Regulations "ST

IPULATING

TEMPORARILY THE PERMISSIBLE CONTENT LIMITATION OF SOME

CHEMICALS IN THE

ELECTRONIC, ELECTRICAL PRODUCTS"



TOXIC

Waste Electrical and Electronic Equipment-

This marking on the product or on its

used electrical

are responsible for disposal of

collection.

government office, the waste disposal

the product. your product to increase the packing material has been

Please find out about the local regulations on

and electronic appliances , this product may

To determine the locations for dropping off

Your new monitor contains materials that can

amount of reusable materials and to minimize

omitted. We have done our utmost to make the

packaging illustrates that, under European

not be disposed of with normal household

this equipment through a designated waste

such waste electrical and electronic, contact

organization that serves your household or the

be recycled and reused. Specialized companies

how to dispose of your old monitor and

WEEE

Directive 2012/19/EU governing

waste .

You

electrical and electronic equipment

your local

store at which you purchased

can recycle

the amount to be disposed of.

packaging easily separable into mono materials.

packing

from your sales representative.

All redundant

TCO DOCUMENT

(FOR TCO CERTIFIED MODELS)

Service

EU WARRANTY FOR AOC MONITORS

LIMITED THREE-YEAR WARRANTY*

For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from

defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.

During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or

rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the

proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.

If the product appears to be defective, please contact your local dealer or refer to the service and support section

on www.aoc-europe.com/eu

purchase, to the AOC Certified or Authorized Service Center under the following condition:

• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your monitor well enough during transport).

• Put the RMA number on the address label

• Put the RMA number on the shipping carton

AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper packing. AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of product across international borders. This includes the international border within the European Union.If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection fee.

for warranty instructions. Deliver the product freight pre-paid, along with the dated proof of

* This limited warranty does not cover any losses or damages that occu r as a result of: 

• Improper installation or maintenance

• Misuse

• Neglect

• Any cause other than ordinary commercial or industrial application

• Adjustment by non-authorized source

• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or

Authorized Service Center

• Improper environments like humidity and dusts

• Damaged by violence

• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other

irregularities

All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1pixel policy standards.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.

Warranty Statement for North & South America (excluding Brazil)

WARRANTY STATEMENT for AOC Color Monitors

Including those Sold within North America as Specified

Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The parts or product that are replaced become the property of EPI.

In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI Authorized Service Center. If you cannot deliver the product in person:

Pack it in its original shipping container (or equivalent)

Put the RMA number on the address label

Put the RMA number on the shipping carton

Insure it (or assume the risk of loss/damage during shipment)

Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly packaged. EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of the countries within this warranty statement.

In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.

* This limited warranty does not cover any losses or damages that occur as a result of:

Shipping or improper installation or maintenance

Misuse

Neglect

Any cause other than ordinary commercial or industrial application

Adjustment by non-authorized source

Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center

Improper environment

Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities

This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

In the United States of America, this limited warranty is only valid for Products purchased in the Continental United States, Alaska, and Hawaii. Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.

Information in this document is subject to change without notice. For more details, please visit:

USA: http://us.aoc.com/support/warranty ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance

Could void

the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Operations in the 5GHz products are restricted to indoor usage only.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator &

your body.

Note: The country code selection is for non-US model only and is not available to all US model. Per FCC

regulation, all WiFi product marketed in US must fixed to US operation channels only.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following tes

t methods have been appliedin order to prove presumption of conformity with the essential requirements of

the R&TTE Directive 1999/5/EC:

- EN60950-1

Safety of Information Technology Equipment

- EN 62311

Assessment of electronic and electrical equipment related to human exposure restrictions for

electromagnetic fields (0 Hz-300 GHz)

- EN 300 328 ( For 802.11b/g/n )

Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems;

Data transmissionequipment operating in the 2,4 GHz ISM band and using spread spectrum modulation

techniques; Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive

- EN 301 893 ( For 802.11a )

Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering

essentialrequirements of article 3.2 of the R&TTE Directive

- EN 301 489-17

Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC)

standard for radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission

systems and 5 GHz high performance RLAN equipment

- EN 301 489-1

Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC)

standard for radio equipment and services; Part 1: Common technical requirements



CE Declaration of Conformity

This product is in conformity with the following

• EN60950-1:2006+A11:2009+A1:20

• EN55022:2010 (Radio Disturbance

• EN55024:2010 (Immunity requirement of

• EN61000-3-2:2006 +A1:2009+A2:2009

• EN61000-3-3:2008 (Limitation of Voltage

• EN 50581:2012 (Technical documentation restriction of hazardous substances)

to the

• 2006/95/EC (Low Voltage Directive).

•

2004/108/EC (EMC Directive).

• 2009/125/EC (ErP Directive, EC No.

consumption) and is produced by a

• 2011/65/EU (RoHS Directive) and is

10+A12:2011 (Safety requirement of

requirement of Information Technology

(Limits for Harmonic Current Emission).

1275/2008 Implementing Directive

manufacturing organization on ISO9000

produced by a manufacturing organization

standards

Information Technology Equipment).

Equipment).

Information Technology Equipment).

Fluctuation and Flicker) following provisions

for the assessment of electrical and

electronic products with respect

for Standby and Off mode power

level.

on ISO9000 level.

of directives applicable.

All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time

during the first for our program. If your

Only for AOC branded monitors sold within the continental United States.

three months, AOC will provide a replacement monitor within 72 hours after you are approved

monitor qualifies for the EASE program, AOC will pay for freight both ways.

Step 1: Phone our TECH Department at 888.662.9888

Step 2: Fill out and return EASE registration forms by mail or fax.

Step 3: We will issue a Return Authorization Number upon verification into the program.

Step 4: A monitor will be advance shipped to your location.

Step 5: We will issue a UPS Call Tag to pick up the defective unit.

Step 6: Please review the following chart to see your EASE program qualifications.

WARRANTY PERIOD

Within the first three months of purchase: Covered by EASE

Between 4 months – 1 Year - All Parts & Labor Including CRT

Between 1 Year - 3 Years: Covered by standard limited warranty

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

COVERAGE AT NO CHARGE

- New AOC monitor

- Call tag dispatched and return freight charges via UPS

Tube & LCD Panel

- Parts & Labor (excluding CRT Tube & LCD Panel)

.aoc.com

CUSTOMER CHARGES

- None*

- UPS Return Freight to AOC

AOC I2473PWM User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual