AOC I2472PWHUT User Manual

I2272PWHUT/I2472PWHUT (LED Backlight)

Safety ........................................................................................................................................................................ 4

National Conventions ......................................................................................................................................... 4

Power ................................................................................................................................................................ 5

Installation .......................................................................................................................................................... 6

Cleaning ............................................................................................................................................................ 8

Other .................................................................................................................................................................. 9

Setup ...................................................................................................................................................................... 10

Content of the Box ........................................................................................................................................... 10

Setup Stand ..................................................................................................................................................... 1 1

Adjusting Viewing Angle ................................................................................................................................... 12

Connecting the Monitor .................................................................................................................................... 13

Multi-Touch Screen .......................................................................................................................................... 14

Wall Mounting .................................................................................................................................................. 15

Adjusting ................................................................................................................................................................. 16

Setting Optimal Resolution .............................................................................................................................. 16

Windows Vista .......................................................................................................................................... 16

Windows XP ............................................................................................................................................. 18

Windows ME/2000 .................................................................................................................................... 19

Windows 7 ................................................................................................................................................ 20

Windows 8 ................................................................................................................................................ 23

Hotkeys ............................................................................................................................................................ 25

Using "MHL(Mobile High-Definition Link)"........................................................................................................ 27

OSD Setting ..................................................................................................................................................... 28

Luminance ................................................................................................................................................ 29

Image Setup ............................................................................................................................................. 30

Color Setup ............................................................................................................................................... 31

Picture Boost ............................................................................................................................................ 32

OSD Setup ............................................................................................................................................... 33

Extra ......................................................................................................................................................... 34

Exit ........................................................................................................................................................... 35

LED Indicator ................................................................................................................................................... 36

Driver ...................................................................................................................................................................... 37

Monitor Driver .................................................................................................................................................. 37

Windows 2000 .......................................................................................................................................... 37

Windows ME ............................................................................................................................................. 37

Windows XP ............................................................................................................................................. 38

Windows Vista .......................................................................................................................................... 41

Windows 7 ................................................................................................................................................ 43

Windows 8 ................................................................................................................................................ 47

i-Menu .............................................................................................................................................................. 51

e-Saver ............................................................................................................................................................ 52

Screen+ ........................................................................................................................................................... 53

Troubleshoot ........................................................................................................................................................... 54

Specification ............................................................................................................................................................ 56

General Specification ....................................................................................................................................... 56

Preset Display Modes ...................................................................................................................................... 59

2

Pin Assignments .............................................................................................................................................. 60

Plug and Play ................................................................................................................................................... 61

Regulation ............................................................................................................................................................... 62

FCC Notice ...................................................................................................................................................... 62

WEEE Declaration ........................................................................................................................................... 63

WEEE Declaration for India ............................................................................................................................. 63

Service .................................................................................................................................................................... 64

Warranty Statement for Europe ........................................................................................................................ 64

Warranty Statement for Middle East and Africa (MEA) .................................................................................... 66

AOC International (Europe) B.V. ...................................................................................................................... 68

Warranty Statement for North & South America (excluding Brazil) ........................................................... 69

3

Safety

National Conventions

The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.

4

Power

The monitor should be operated only from the type of power source indicated on the lab el. If you are not sure

of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will
fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug,
have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the
safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satis f actory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 19V, 3.42A

The wall socket shall be installed near the equipment and shall be easily accessible.

For use only with the attached power adapter (Output 19Vdc) which have UL,CSA listed license (Only for
monitors with power adapter).

Manufacturers:

1) TPV ELECTRONICS(FUJIAN) CO., LTD model: ADPC1965

2) SHENZHEN HONOR ELECTRONICS CO., LTD. / model: ADS-65LSI-19-1 19065G

5

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.

Remark: Suitable for entertainment purposes at controlled luminous environments, to avoid disturbing
reflections from the screen.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is i nstalled on the wall or on
the stand:

6

7

Cleaning

Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

8

Other

If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.

9

Setup

g

Content of the Box

Monitor

CD Manual Adapter MHL cable

Power Cable Analo

Not all signal cables (Analog , Audio, MHLand HDMI cables) will be provided for all countries and regions.

Please check with the local dealer or AOC branch office for confirmation.

Cable HDMI Cable USB Cable Audio Cable

10

Setup Stand

Please setup or remove the Stand following the steps as below.

Setup

Remove:

11

Adjusting Viewing Angle

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angl e.
You are able to adjust the monitor's angle from 15° to 57 °.

NOTE:Do not adjust the viewing angle over 57 degrees in order to avoid damage.

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD scre en.
Do not put your hand close to the gap between the monitor and the base to avoid the injur y when adjusti ng the
viewing angle.

12

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

1. Power

2. Earphone out

3. Audio in

4. Analog (D-Sub 15-Pin VGA cable)

5. HDMI/MHL1

6. HDMI/MHL2

7. USB 2.0x2

8. USB 3.0+ fast charging

9. USB 3.0

10. USB 3.0 to PC

To protect equipment, always turn off the PC and LCD monitor before connecting.

1. Connect the power cable to the AC port on the back of the monitor.

2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the

computer's D-Sub port.

3. Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer’s

HDMI port.

4. Connect one end of the MHL cable to the back of the monitor and connect the other end to the computer’s

MHL port.

5. Connect the audio cable to audio in port on the back of the monitor

6. Connect one end of the USB3.0 cable to the back of the monitor and connect the other end to the computer's

USB3.0 port.

7. Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer

13

Troubleshooting.

Multi-Touch Screen

User can use Display Multi-touch Function under operating system higher than Window 7 home premium. Before
using Display Multi-touch Function, user need to connect basic wires ( power cable, VGA cable, USB cable). Then
user can fully enjoy Multi-touch Function. Part of specific use, please see the foll owing drawings.

14

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this
procedure. Follow these steps:

1. Fold the stand

2. Follow the manufacturer's instructions to assemble the wall mounting arm.

3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the

back of the monitor.

4. Insert the 4 screws into the holes and tighten.

5. Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for

instructions on attaching it to the wall.

15

Adjusting

Setting Optimal Resolution

Windows Vista

For Windows Vista:

1 Click START.
2 Click CONTROL PANEL.

3 Click Appearance and Personalization.

4 Click Personalization

16

5 Click Display Settings.

6 Set the resolution SLIDE-BAR to Optimal preset resolution

17

Windows XP

For Windows XP:

1 Click START.

2 Click SETTINGS.

3 Click CONTROL PANEL.

4 Click Appearance and Themes.

5 Double click DISPLAY.

18

6 Click SETTINGS.

7 Set the resolution SLIDE-BAR to Optimal preset resolution

Windows ME/2000

For Windows ME/2000:

1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the resolution SLIDE-BAR to Optimal preset resolution

19

Windows 7

1. Start Windows® 7

2. Click on the 'Start' button and then click on 'Control Panel'.

3. Click on the “Display” icon.

4. Click on the “Change display settings” button.

5. Click the “Advanced Settings” button.

20

6. Click the “Monitor” tab and then click the “Properties” button.

7. Click the “Driver” tab.

8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and

then click the "Browse my computer for driver software" button.

21

9. Select "Let me pick from a list of device drivers on my computer".

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:

X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk

22

drive.

13. Close all open windows and remove the CD.

14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color

Matching Profiles.

Windows 8

For Windows 8:

1. Right click and click All apps at the bottom-right of the screen.

2. Set the “View by” to “Category”.

3. Click Appearance and Personalization.

23

4. Click DISPLAY.

5. Set the resolution SLIDE-BAR to Optimal preset resolution.

24

Hotkeys

1 Source/Auto/Exit
2 Clear Vision/<
3 Volume/>
4 Menu/Enter
5 Power

25

Clear Vision

1. When there is no OSD, Press the “<” button to activate Clear Vision.

2. Use the “<” or “>” buttons to select bet ween weak, medium, strong, or off settings. Default setting is always

“off”.

3. Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision

Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message
will disappear. Press and hold “<” button for 5 seconds again, Clear Vision Demo will be off.

Clear Vision function provides the best image viewing experience by converting low resolution and blurry images
into clear and vivid images.

Clear Vision

Clear Vision Demo

Off

Weak

Adjust the Clear Vision

Medium

Strong

on or off Disable or Enable Demo

26

Using "MHL(Mobile High-Definition Link)"

1."MHL" (Mobile High-Definition Link)

This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL)
on the screenof the product.
 To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is

MHL certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official
MHL website (http://www.mhlconsortium.org).

 To use the MHL function, the latest version of software must be installed on the mobile device.
 On some mobile devices, the MHL function may not be available depending on the device's performance or

functionality.

 Since the display size of the product is larger than those of mobile devices, the picture quality may de grade.
 This product is officially MHL-certified. If you encounter any problem when using the MHL function, please

contact the manufacturer of the mobile device.

 The picture quality may degrade when content (imported from the mobile device) with a low Resolution is

played on the product.

Using "MHL"

1. Connect the micro USB port on the mobile device to the [HDMI / MHL] port on the product using the MHL cable.

 When the MHL cable is used, [HDMI / MHL] is the only port on this monitor that supports the MHL function.
 Mobile device must be purchased separately.

2. Press the source button and switch to HDMI /MHL to activate MHL mode.

3. After about 3 seconds, the MHL screen will be displayed if MHL mode is active.
Remark: The indicated time "3 sec later" may vary depending on the mobile device.

When the mobile device is not connected or does not support MHL

 If MHL mode is not activated, check the connection of the mobile device.
 If MHL mode is not activated, check if the mobile device supports MHL.
 If MHL mode is not activated even though the mobile device supports MHL, update the firmware of the mobile

device to the latest version.

 If MHL mode is not activated even though the mobile device supports MHL, check if mobile device MHL port is

MHL standard port otherwise an additional MHL-enabled adapter is required.

27

OSD Setting

Basic and simple instruction on the control keys.

1. Press the MENU-button to activate the OSD window.

2. Press < or > to navigate through the functions. Once the desired function is highlighted, press the

MENU-button to activate. Press < or > to navigate through the sub-menu. Once the desired function is
highlighted, press MENU-button to activate.

3. Press < or > to change the settings of the selected function. Press AUTO to exit. If you want to adjust any other

function, repeat steps 2-3.

4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press

power-button to turn the monitor on. To un-lock the OSD, press and hold the MENU-button while the monitor
is off and then press power-button to turn the monitor on.

Notes:

1. If the product screen size is 4:3 or input signal resolutio n is wide format, the item of "Image Ratio" is disabled.

2. One of Clear vision, DPS, DCR, Color Boost, and Picture Boost functions is activated; the other four functions

are turned off accordingly.

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Luminance

1 Press (Menu) to display menu.

2 Press < or > to select
3 Press < or > to select submenu, and press

4 Press < or > to adjust.
5 Press

to exit.

Brightness 0-100 Backlight Adjustment.
Contrast 0-100 Contrast from Digital-register.

Eco mode

(Luminance), and press to enter.

Standard

Text

Internet

Game

Movie

to enter.

Standard Mode.

Text Mode.

Internet Mode.

Game Mode.

Movie Mode.

Gamma

DCR

Overdrive

DPS

Sports

Gamma1 Adjust to Gamma 1.
Gamma2 Adjust to Gamma 2.
Gamma3 Adjust to Gamma 3.
Off

On

Weak
Medium
Strong
Off
Off
On

29

Sports Mode.

Disable dynamic contrast ratio.

Enable dynamic contrast ratio.

Adjust the response time

Dynamic Power saving

Image Setup

1 Press (Menu) to display menu.

2 Press < or > to select
3 Press < or > to select submenu, and press

4 Press < or > to adjust.
5 Press

to exit.

(Image Setup), and press to enter.

Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise.
Sharpness 0-100 Adjust picture sharpness.
H.Position 0-100 Adjust the horizontal position of the picture.
V.Position 0-100 Adjust the vertical position of the picture.

to enter.

30

Color Setup

1 Press

2 Press < or > to select
3 Press < or > to select submenu, and press

4 Press < or > to adjust.
5 Press

(Menu) to display menu.

(Color Setup), and press to enter.

to exit.

Warm
Normal
Cool

Color Temp.

DCB Mode

sRGB

User

Full Enhance on or off Disable or Enable Full Enhance Mode.
Nature Skin on or off Disable or Enable Nature Skin Mode.
Green Field on or off Disable or Enable Green Field Mode.

to enter.

Red Red Gain from Digital-register.
Green Green Gain Digital-register.
Blue Blue Gain from Digital-register.

Recall Warm Color Temperature from EEPROM.
Recall Normal Color Temperature from EEPROM.
Recall Cool Color Temperature from EEPROM.
Recall SRGB Color Temperature from EEPROM.

DCB Demo

Sky-blue on or off Disable or Enable Sky-blue Mode.
AutoDetect on or off Disable or Enable AutoDetect Mode.

on or off Disable or Enable Demo.

31

Picture Boost

1 Press (Menu) to display menu.

2 Press < or > to select
3 Press < or > to select submenu, and press

4 Press < or > to adjust.
5 Press

to exit.

(Picture Boost), and press to enter.

Frame Size 14-100 Adjust Frame Size.
Brightness 0-100 Adjust Frame Brightness.
Contrast 0-100 Adjust Frame Contrast.
H. position 0-100 Adjust Frame horizontal position.
V. position 0-100 Adjust Frame vertical position.

Bright Frame on or off Disable or Enable Bright Frame.

to enter.

32

OSD Setup

1 Press (Menu) to display menu.

2 Press < or > to select
3 Press < or > to select submenu, and press

4 Press < or > to adjust.
5 Press

to exit.

(OSD Setup), and press to enter.

H. Position 0-100 Adjust the horizontal position of OSD.
V. Position 0-100 Adjust the vertical position of OSD.
Timeout 5-120 Adjust the OSD Timeout.
Transparence 0-100 Adjust the transparence of OSD.

Language

Break Reminder

on or off

to enter.

Select the OSD language.
Disable or Enable

(1 hour of work, break ?) /
(2 hours of work, break ?)

33

Extra

1 Press (Menu) to display menu.

2 Press < or > to select (Extra), and press to enter.
3 Press < or > to select submenu, and press

4 Press < or > to adjust.
5 Press

to exit.

Input Select Analog / HDMI(MHL) Select input signal source.
Auto Config yes or no Auto adjust the picture to default.
Off timer 0-24hrs Select DC off time.
Image Ratio wide or 4:3 Select wide or 4:3 format for display.

DDC-CI yes or no Turn ON/OFF DDC-CI Support.
Reset

Information

yes or no Reset the menu to default.

to enter.

Show the information of the main image
and sub-image source.

34

Exit

1 Press (Menu) to display menu.

2 Press < or > to select
3 Press to exit.

Exit Exit the main OSD.

(Exit), and press to enter.

35

r

LED Indicator

Status LED Colo

Full Power Mode White

Active-off Mode Orange or red

36

Driver

Monitor Driver

Windows 2000

1. Start Windows® 2000

2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3. Double click on the 'Display' Icon.

4. Select the 'Settings' tab then click on 'Advanced...'.

5. Select 'Monitor'

- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.

6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.

7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next'
and then click on 'Have disk...'.

8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).

9. Click on the 'Open' button, then click on the 'OK' button.

10. Select your monitor model and click on the 'Next' button.

11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME

1. Start Windows® Me

2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3. Double click on the 'Display' Icon.

4. Select the 'Settings' tab then click on 'Advanced...'.

5. Select the 'Monitor' button, then click on 'Change...' button.

6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.

7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on
'Next' and then click on 'Have Disk...'.

8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.

9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.

10. Click on 'Finish' button then the 'Close' button.

37

Windows XP

1. Start Windows® XP

2. Click on the 'Start' button and then click on 'Control Panel'.

3. Select and click on the category ‘Appearance and Themes’

4. Click on the 'Display' Item.

38

5. Select the 'Settings' tab then click on the 'Advanced' button.

6. Select 'Monitor' tab

- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.

7. Click on the 'Driver' tab and then click on 'Update Driver...' button.

39

8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.

10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).

11. Click on the 'Open' button, then click the 'OK' button.

12. Select your monitor model and click on the 'Next' button.

- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.

13. Click on the 'Finish' button then the 'Close' button.

14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.

40

Windows Vista

1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".

2. Click "Personalization" and then "Display Settings".

3. Click "Advanced Settings...".

41

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

5. Click "Update Driver..." in the "Driver" tab.

6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".

7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).

8. Select your monitor model and click on the 'Next' button.

9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.

42

Windows 7

1.Start Windows® 7

2.Click on the 'Start' button and then click on 'Control Panel'.

3. Click on the 'Display' icon.

43

4.Ckick on the “Change display settings” button.

5.Click the “Advanced Settings” button.

6.

Click the “Monitor” tab and then click the “Properties” button.

44

7.Click the “Driver” tab.

8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.

9. Select "Let me pick from a list of device drivers on my computer".

45

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.

13. Close all open windows and remove the CD.

14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.

46

Windows 8

1. Start Windows® 8

2. Right click and click All apps at the bottom-right of the screen.

3. Click on the “Control panel” icon

4. Set the “View by” to “Large icons” or “Small icons”.

5. Click on the “Display” icon.

47

6. Click on the “Change display settings” button.

7. Click the “Advanced Settings” button.

8. Click the “Monitor” tab and then click the “Properties” button.

48

9. Click the “Driver” tab.

10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and

then click the "Browse my computer for driver software" button.

11. Select "Let me pick from a list of device drivers on my computer".

49

12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:

X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk

drive.

15. Close all open windows and remove the CD.

16. Restart the system. The system will automatically select the maximum refresh rate and c orresponding Color

Matching Profiles.

50

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.

51

e-Saver

Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.

Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:

1) The monitor will never shutdown when the PC is powered on.

2) The monitor will automatically shutdown 5 minutes after the PC is powered off.

3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.

4) The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

52

Screen+

Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop
into different panes, each pane displays a different window. You only need to drag the window to a corresponding
pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the
installation software to install it.

53

Troubleshoot

Problem & Question

Power LED Is Not ON

No images on the screen

Possible Solutions

Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.

Is the power cord connected properly?

Check the power cord connection and power supply.

Is the signal cable connected correctly?
(Connected using the signal cable)
Check the signal cable connection.

If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.

Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has

Ghosting Shadowing Problem

Picture Bounces, Flickers Or

Wave Pattern Appears In The

Picture

Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .

Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
your are using.

54

Monitor Is Stuck In Active

Off-Mode"

Missing one of the primary

colors (RED, GREEN, or

BLUE)

The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.

Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.

Screen image is not centered

or sized properly

Picture has color defects

(white does not look white)

Horizontal or vertical

disturbances on the screen

Display not on whole screen

in default resolution ration

Adjust H-Position and V-Position or press hot-key (Power/AUTO).

Adjust RGB color or select desired color temperature.

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.

Use I-menu software from CD(or download from AOC official website
“reset” option to adjust.

), select

55

Specification

General Specification

Panel

Resolution

Product name
Driving system
Viewable Image Size
Pixel pitch
Video
Separate Sync.
Display Color
Dot Clock

Horizontal scan range 30 kHz - 83 kHz
Horizontal scan Size(Maximum) 476.65m
Vertical scan range 50 Hz - 76 Hz
Vertical scan Size(Maximum) 268.11mm
Optimal preset resolution 1920 x 1080 @60 Hz
Plug & Play VESA DDC2B/CI
Input Connector D-Sub 15pin; HDMI(MHL)
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, TMDS

I2272PWHUT
TFT Color LCD

54.7cm diagonal

0.24825mm(H) x 0.24825m(V)
R, G, B Analog lnterface & Digital Interface
H/V TTL

16.7M Colors
170MHz

Physical

Characteristics

Environmental

Power Source 100-240V~, 50/60Hz, 1.5A

Power Consumption

Off timer
Speakers

Connector Type D-Sub ; HDMI(MHL)
Signal Cable Type Detachable
Dimensions 561.93(W)*355(H)*47.1(D)mm
Weight（only monitor）

Temperature:

Humidity:

Altitude:

Active: 45 W (typical)
Standby ≤ 5 W
0-24 hrs
2W x 2

5.03kg
Operating 0° to 40°
Non-Operating -25°to 55°
Operating 10% to 85% (non-condensing)
Non-Operating 5% to 93% (non-condensing)
Operating 0~ 3658m (0~ 12000 ft )
Non-Operating 0~ 12192m (0~ 40000 ft )

56

Panel

Resolution

Product name
Driving system
Viewable Image Size
Pixel pitch
Video
Separate Sync.
Display Color
Dot Clock

Horizontal scan range 30 kHz - 83 kHz
Horizontal scan Size(Maximum) 521.28mm
Vertical scan range 50 Hz - 76 Hz
Vertical scan Size(Maximum) 293.22mm
Optimal preset resolution 1920 x 1080 @60 Hz
Plug & Play VESA DDC2B/CI
Input Connector D-Sub 15pin; HDMI(MHL)
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, TMDS

I2472PWHUT
TFT Color LCD

60.0cm diagonal

0.2715mm(H) x 0.2715mm(V)
R, G, B Analog lnterface & Digital Interface
H/V TTL

16.7M Colors
170MHz

Physical

Characteristics

Environmental

Power Source 100-240V~, 50/60Hz, 1.5A

Power Consumption

Off timer
Speakers

Connector Type D-Sub ; HDMI(MHL)
Signal Cable Type Detachable
Dimensions 606.73(W)×379.37(H)×49.4(D)mm
Weight（only monitor）

Temperature:

Humidity:

Altitude:

Active：45 W(typical)
Standby ≤ 5 W
0-24 hrs
2w x 2

6.0kg
Operating 0° to 40°
Non-Operating -25°to 55°
Operating 10% to 85% (non-condensing)
Non-Operating 5% to 93% (non-condensing)
Operating 0~ 3658m (0~ 12000 ft )
Non-Operating 0~ 12192m (0~ 40000 ft )

57

Touch screen specifications

Touch technology Infrared rays interception detection
Input Method Finger, gloved hand, or any other opaque stylus
Touch stylus diameter >8mm
Resolution 32767 x 32767
Touch accurac y <1.0mm
Operating Systems Microsoft Windows 8 Multi-Touch(plug & play)

Microsoft Windows 7 Multi-Touch(plug & play)
Microsoft Windows Vista Single-Touch(plug & play)
Microsoft Windows XP No Support

58

Preset Display Modes

Standard Resolution H. Frequency (kHz) V. Frequency (Hz)

VGA 640 x 480@60Hz 31.469 59.940

MAC MODE.VGA 640 x 480@67Hz 35.000 66.667

VGA 640 x 480@72Hz 37.861 72.809
VGA 640 x 480@75Hz 37.500 75.000

IBM MODE DOS 720 x 400@70Hz 31.469 70.087

800 x 600@56Hz 35.156 56.250

SVGA

MAC MODE SVGA 832 x 624@75Hz 49.725 74.551

XGA

*** 1280 x 960@60Hz 60.000 60.000

SXGA

*** 1280 x 720@60Hz 44.772 59.855

WXGA+ 1440 x 900@60Hz 55.935 59.876

WSXGA+ 1680 x 1050@60Hz 65.290 59.950

HD 1920 x 1080@60Hz 67.500 60.000

HDMI Timing

800 x 600@60Hz 37.879 60.317
800 x 600@72Hz 48.077 72.188
800 x 600@75Hz 46.875 75.000

1024 x 768@60Hz 48.363 60.004
1024 x 768@70Hz 56.476 70.069
1024 x 768@75Hz 60.023 75.029

1280 x 1024@60Hz 63.981 60.020
1280 x 1024@75Hz 79.976 75.025

Format Resolution Vertical frequency

480P 640 x 480 60Hz
480P 720 x 480 60Hz
576P 720 x 576 50Hz
720P 1280 x 720 50Hz,60Hz

1080P 1920 x 1080 30Hz,50Hz,60Hz

MHL Timing

Format Resolution Type Vertical frequency

480P 640 x 480 SD 60Hz
480P 720 x 480 SD 60Hz
576P 720 x 576 SD 50Hz
720P 1280 x 720 HD 50Hz,60Hz

1080P 1920 x 1080 HD 30Hz

59

Pin Assignments

15-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name

1 Video-Red 9 +5V
2 Video-Green 10 Ground
3 Video-Blue 11 N.C.
4 N.C. 12 DDC-Serial data
5 Detect Cable 13 H-sync
6 GND-R 14 V-sync
7 GND-G 15 DDC-Serial clock
8 GND-B

19-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name Pin

1 TMDS Data 2+ 9 TMDS Data 0 17 DDC/CEC Ground
2 TMDS Data 2 Shield 10 TMDS Clock + 18 +5V Power
3 TMDS Data 2 11 TMDS Clock Shield 19 Hot Plug Detect
4 TMDS Data 1+ 12 TMDS Clock
5 TMDS Data 1Shield 13 CEC
6 TMDS Data 1 14 Reserved (N.C. on device
7 TMDS Data 0+ 15 SCL
8 TMDS Data 0 Shield 16 SDA

Signal Name

No.

60

Plug and Play

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.

61

Regulation

FCC Notice

FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the eq uipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTICE :

The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference

62

WEEE Declaration

Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resourc es and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .

WEEE Declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling in India please visit the
below web link.
www.aocindia.com/ewaste.php

.

63

Service

Warranty Statement for Europe

LIMITED THREE-YEAR WARRANTY*

For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.

If the product appears to be defective, please contact your local dealer or refer to the service and support section
on www.aoc-europe.com
by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product
and deliver to the AOC Certified or Authorized Service Center under the following condition:

 Make sure the LCD Monitor is packed in a proper carton box (AOC prefers t he original carton box to

protects your monitor well enough during transport).

 Put the RMA number on the address label
 Put the RMA number on the shipping carton

AOC International (Europe) B.V. w ill pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.

for the warranty instructions in your country. The freight cost for the warranty is pre-paid

* This limited warranty does not cover any losses or damages that occur as a result of: 

 Damages during transport due to improper packaging
 Improper installation or maintenance other then in accordan ce with AOC’s user manual
 Misuse
 Neglect
 Any cause other than ordinary commerc ial or industrial application
 Adjustment by non-authorized source
 Repair, modification, or installation of options or parts by anyone other than an AOC Certified or

Authorized Service Center

 Improper environments like humidity, water damage and dusts
 Damaged by violence, earthquake and terrorist attacks
 Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other

irregularities

This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.

64

All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.

If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an estimate of service costs before receiving your authorization to perform service.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.

Information in this document is subject to change without notice. For more information, please visit:

http://www.aoc-europe.com

65

Warranty Statement for Middle East and Africa (MEA)

And

The Commonwealth of Independent States (CIS)

LIMITED ONE to THREE YEARS WARRANTY*

For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent
States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and
workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center) Warranty Support at
an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,
the warranty will be calculated from the manufacture date identified from the product ID serial number, but the total
warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending on sale
country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID serial
number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.

If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:

 Egypt: http://aocmonitorap.com/egypt_eng
 CIS Central Asia: http://aocmonitorap.com/ciscentral
 Middle East: http://aocmonitorap.com/middleeast
 South Africa: http://aocmonitorap.com/southafrica
 Saudi Arabia: http://aocmonitorap.com/saudiarabia

Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized
Service Center or Dealer under the following condition:

 Make sure the LCD Monitor is packed in a proper carton box (AOC prefers t he original carton box to

protects your monitor well enough during transport).

 Put the RMA number on the address label
 Put the RMA number on the shipping carton

* This limited warranty does not cover any losses or damages that occur as a result of: 

 Damages during transport due to improper packaging
 Improper installation or maintenance other then in accordan ce with AOC’s user manual
 Misuse
 Neglect
 Any cause other than ordinary commerc ial or industrial application
 Adjustment by non-authorized source

66

 Repair, modification, or installation of options or parts by anyone other than an AOC Certified or

Authorized Service Center

 Improper environments like humidity, water damage and dusts
 Damaged by violence, earthquakes and terrorist attacks
 Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other

irregularities

This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.

All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.

If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service
Center or dealer will provide you with an estimate of service costs before receiving your authorization to perform
service.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS
PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC IN TERNATIONAL (EUROPE) B.V . BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE
OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.

Information in this document is subject to change without notice. For more information, please visit:

http://www.aocmonitorap.com

67

AOC International (Europe) B.V.

Prins Bernhardplein 200 / 6th floor, Amsterdam, The Netherlands

Tel: [phone] • Fax: [phone]

AOC Pixel Policy

ISO 9241-307 Class 1

July 25th, 2013

AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing
processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in
flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel
defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced
under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for
each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor
panel must exceed these acceptable levels.

Pixels and Sub Pixel Definition

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub
pixels of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the three
colored sub pixels together appear as a single black pixel.

Types of Pixel Defects

 Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
 Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.

ISO 9241-307

Pixel Defect Class

Class 1 1 1

AOC International (Europe) B.V.

Defect Type 1

Bright Pixel

Defect Type 2

Black Pixel

68

Defect Type 3

Bright Sub pixel

2
1
0

Defect Type 4 Black

+
+
+

Sub pixel

1
3
5

Warranty Statement for North & South America (excluding Brazil)

WARRANTY STATEMENT
for AOC Color Monitors

Including those Sold within North America as Specified

Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.

In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:

Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.

In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number [phone]. Or you can request an RMA Number online at www.aoc.com/na-warranty.

* This limited warranty does not cover any losses or damages that occur as a result of:

Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electric al power failures, surges, or other irregularities

This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF

69

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.

EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

In the United States of America, this limited warranty is o nly valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.

Information in this document is subject to change without notice.
For more details, please visit:

USA: http://us.aoc.com/support/warranty

ARGENTINA: http://ar.aoc.com/support/warranty

BOLIVIA: http://bo.aoc.com/support/warranty

CHILE: http://cl.aoc.com/support/warranty

COLOMBIA: http://co.aoc.com/warranty

COSTA RICA: http://cr.aoc.com/support/warranty

DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty

ECUADOR: http://ec.aoc.com/support/warranty

EL SALVADOR: http://sv.aoc.com/support/warranty

GUATEMALA: http://gt.aoc.com/support/warranty

HONDURAS: http://hn.aoc.com/support/warranty

NICARAGUA: http://ni.aoc.com/support/warranty

PANAMA: http://pa.aoc.com/support/warranty

PARAGUAY: http://py.aoc.com/support/warranty

PERU: http://pe.aoc.com/support/warranty

URUGUAY: http://pe.aoc.com/warranty

VENEZUELA: http://ve.aoc.com/support/warranty

IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty

70