National Conventions .........................................................................................................................................4
Power ................................................................................................................................................................5
Other ..................................................................................................................................................................8
Contents of Box .................................................................................................................................................9
Setup Stand .......................................................................................................................................................10
Connecting the Monitor ......................................................................................................................................
Windows 8 ...................................................................................................................................................15
Windows Vista .............................................................................................................................................17
Windows XP ................................................................................................................................................19
Windows ME/2000 .......................................................................................................................................20
Color Setup ............................................................................................................................................... 29
Extra ......................................................................................................................................................... 35
LED Indicator ................................................................................................................................................... 38
Windows 8 ................................................................................................................................................
Windows 2000 ..........................................................................................................................................
Windows ME .............................................................................................................................................
Windows XP .............................................................................................................................................
Windows Vista ..........................................................................................................................................
General Specification .......................................................................................................................................
Plug and Play ...................................................................................................................................................
Service ............................................................................................................................................................. 68
EU WARRANTY FOR AOC MONITORS ......................................................................................................... 68
n
Warranty Statement for North & South America (excluding Brazil) ........................................................... 70
v
P
(
d
Safety
4
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.
Power
5
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat
the safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
The wall socket shall be installed near the equipment and shall be easily accessible.
Installation
6
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on
the stand:
Cleaning
7
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too
rough as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
Other
8
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.
Setup
Monitor
CD Manual Monitor Base /Stand Wire holder MHL cable
Power Cable DVI Cable Analog Cable HDMI Cable USB Cable Audio Cable DP Cable
9
Contents of the Box
Not all signal cables (Analog , Audio, DVI, USB, DP, MHLand HDMI cables) will be provided for all countries and
regions. Please check with the local dealer or AOC branch office for confirmation.
10
Setup Stand
Please setup or remove the Stand following the steps as below.
Setup:
Remove:
Setup:
Remove:
Remove:
………………………
Adjusting Viewing Angle
11
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
1> You are able to adjust the monitor's angle from -5° to 25
°.
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
Do not adjust the viewing angle over 25 degrees in order to avoid damage.
Do not put your hand close to the gap between the monitor and the base to avoid the injury when adjusting
the viewing angle.
Connecting the Monitor
12
Cable Connections In Back of Monitor and Computer:
I2470S
WD
1
2
3
2
3
4
5 6
I2470S
WQ
1
7
10
9
2
3
7
4
5 6
I2470P
9
WQU
9
8
1
1. Power
DVI
2.
Analog (D-Sub 15-Pin VGA cable)
3.
4.
HDMI/MHL
Audio in
5.
Earphone out
6.
Display port
7.
AC power switch
8.
9.
USB
10.
USB
fast charging
13
To protect equipment, always turn off the PC and LCD monitor before connecting.
1. Connect the power cable to the AC port on the back of the monitor.
2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3. (Optional –Requires a video card with DVI port)Connect one end of the DVI cable to the back of the monitor
and connect the other end to the computer’s DVI port.
4. (Optional – Requires a video card with HDMI port) - Connect one end of the HDMI cable to the back of the
monitor and connect the other end to the computer’s HDMI port.
5. (Optional – Requires a video card with DP port) - Connect one end of the DP cable to the back of the monitor
and connect the other end to the computer’s DP port.
6. (Optional – Requires a video card with MHL port) - Connect one end of the MHL cable to the back of the
monitor and connect the other end to the computer’s MHL port.
7. (Optional)Connect the audio cable to audio in port on the back of the monitor
8. Turn on your monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
14
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
I2470S
I2470P
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this
procedure. Follow these steps:
1 Remove the base.
2 Follow the manufacturer's instructions to assemble the wall mounting arm.
3 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the
back of the monitor.
4 Insert the 4 screws into the holes and tighten.
5 Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for
instructions on attaching it to the wall.
Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official
department of AOC.
Adjusting
15
Setting Optimal Resolution
Windows 8
For Windows 8:
1. Right click and click All apps at the bottom-right of the screen.
2. Set the “View by” to “Category”.
3. Click Appearance and Personalization.
4. Click DISPLAY.
16
5. Set the resolution SLIDE-BAR
to 1920x1080.
Windows Vista
17
For Windows Vista:
1 Click START.
2 Click CONTROL PANEL.
3 Click Appearance and Personalization.
4 Click Personalization
5 Click Display Settings.
18
6 Set the resolution SLIDE-BAR
to
1920x1080.
Windows XP
19
For Windows XP:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Click Appearance and Themes.
5 Double click DISPLAY.
6 Click SETTINGS.
20
7 Set the resolution SLIDE-BAR
Windows ME/2000
For Windows ME/2000:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the resolution SLIDE-BAR
to 1920x1080.
to 1920x1080.
Hotkeys
21
1
I2470S
Power
Press the Power button to turn on/off the monitor.
Menu/Enter
Press to display the OSD or confirm the selection.
Volume /
When there is no OSD, press Volumeadjust volume.
4:3 or wide image ratio /+
When there is no OSD, press +hotkey continuously to change 4:3 or wide image ratio. (If the product screen size
is 4:3 or input signal resolution is wide format, the hot key is disable to adjust. )
Auto / Exit / Source hot key
When there is no OSD, press Auto/Source button continuously about 2 second to do auto configure.
When the OSD is closed, press Source button will be Source hot key function. Press Source button continuously to
select the input source showed in the message bar, press Menu/Enter button to change to the source selected.
WD
1
Source/Auto/Exit
2
ClearVision/-
4:3 or wide /
3
4 Menu/Enter
5 Power
+
+
2
3
4
I2470S
WQ
1
2
3
4 Menu/Enter
5 Power
5
/I2470P
Source/Auto/Exit
ClearVision/-
Volume
WQU
/
+
ClearVision/-
22
1. When there is no OSD, Press the “-
Clear Vision
button to activate
”
2. Use the “ ” or “medium, strong,
always “off”
3.
Press and hold “ - ” button for 5 seconds ,the vertical line
will display while no vertical line
“ -”
button for 5 seconds ,the vertical line will disappear while
the vertical
the monitor clear vision
of
vertical line will be the effect demo and right of
will be clear vision off
more obviously.
Clear Vision function will provides the best image
viewing
blurry images
+
experience by converting low
“buttons to select between weak,
or off settings.
line is moving in screen;
into
Off /
When display picture in screen will be
;
clear and vivid images.
Default setting is
in screen;
Strong / Medium / Weak,
Press and hold
Press the
resolution and
“ -”
Button to turn
the left
vertical line
23
Using "MHL(Mobile High-Definition Link)"(Optional)
1."MHL" (Mobile High-Definition Link)
This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL)
on the screenof the product.
To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is
MHL certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official
MHL website (http://www.mhlconsortium.org).
To use the MHL function, the latest version of software must be installed on the mobile device.
On some mobile devices, the MHL function may not be available depending on the device's performance or
functionality.
Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.
This product is officially MHL-certified. If you encounter any problem when using the MHL function, please
contact the manufacturer of the mobile device.
The picture quality may degrade when content (imported from the mobile device) with a low Resolution is
played on the product.
Using "MHL"
1. Connect the micro USB port on the mobile device to the [HDMI / MHL] port on the product using the MHL cable.
When the MHL cable is used, [HDMI / MHL] is the only port on this monitor that supports the MHL function.
Mobile device must be purchased separately.
2. Press the source button and switch to HDMI /MHL to activate MHL mode.
3. After about 3 seconds, the MHL screen will be displayed if MHL mode is active.
Remark: The indicated time "3 sec later" may vary depending on the mobile device.
When the mobile device is not connected or does not support MHL
If MHL mode is not activated, check the connection of the mobile device.
If MHL mode is not activated, check if the mobile device supports MHL.
If MHL mode is not activated even though the mobile device supports MHL, update the firmware of the mobile
device to the latest version.
If MHL mode is not activated even though the mobile device supports MHL, check if mobile device MHL port
is MHL standard port otherwise an additional MHL-enabled adapter is required.
OSD Setting
24
Basic and simple instruction on the control keys.
1) Press the MENU-button to activate the OSD window.
2) Press orto navigate through the functions. Once the desired function is highlighted, press the
3) Press to change the settings of the selected function. Press AUTO to exit. If you want to adjust any
4) OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press
Notes:
1) If the product has only one signal input, the item of "Input Select" is disable to adjust.
2) If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable to
3)
-
+
MENU-button to activate it . press to navigate through the sub-menu functions. Once the desired
function is highlighted, press MENU-button to activate it.
or
-
+
other function, repeat steps 2-3.
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU button while the monitor
is off and then press power button to turn the monitor on.
adjust.
non-standard ECO, DCR , DCB, Picture Boost is activated the other three of
One
of
accordingly.
or
-
+
,
functions are turned off
Luminance
25
1. Press MENU (Menu) to display menu.
2. Press
3. Press
or
to select (Luminance), and press MENU to enter.
-
+
to select submenu, and press MENU to enter.
or
-
+
26
4. Press to adjust.
5. Press AUTO to exit.
or
-
+
Brightness 0-100 Backlight Adjustment
Contrast 0-100 Contrast from Digital-register.
Eco mode
Standard
Text
Internet
Game
Standard Mode
Text Mode
Internet Mode
Game Mode
Gamma
DCR
Overdrive
DPS
Movie
Sports
Gamma1 Adjust to Gamma1
Gamma2 Adjust to Gamma 2
Gamma3 Adjust to Gamma 3
Disable dynamic contrast ratio
Off
On
Movie Mode
Sports Mode
Enable dynamic contrast ratio
Weak
Medium
Strong
A
djust the response time
I2470S
(
/I2470P
WQ
WQU
)
O ff
Off
On
Dynamic Power saving
I2470S
(
/I2470P
WQ
WQU
)
Image Setup
27
1. Press MENU (Menu) to display menu.
2. Press
3. Press
or
-
+
to select (Image Setup), and press MENU to enter.
or
-
+
to select submenu, and press MENU to enter.
4. Press
28
5. Press
or
-
+
to adjust.
AUTO to exit.
Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise
Sharpness 0-100 Adjust picture sharpness
H.Position 0-100 Adjust the horizontal position of the picture.
V.Position 0-100 Adjust the vertical position of the picture.
Color Setup
29
1. Press MENU (Menu) to display menu.
2. Press
3. Press
to select (Color Setup), and press MENU to enter.
or
-
+
or
-
+
to select submenu, and press MENU to enter.
or
30
-
4.Press
5. Press AUTO to exit.
+
to adjust.
Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Cool Recall Cool Color Temperature from EEPROM.
Color setup.
DCB Mode
DCB Demo On or off Disable or Enable Demo
sRGB Recall SRGB Color Temperature from EEPROM.
Red Red Gain from Digital-register
User
Full Enhance on or off Disable or Enable Full Enhance Mode
Nature Skin on or off Disable or Enable Nature Skin Mode
Green Field on or off Disable or Enable Green Field Mode
Sky-blue on or off Disable or Enable Sky-blue Mode
AutoDetect on or off Disable or Enable AutoDetect Mode
Green Green Gain Digital-register.
Blue Blue Gain from Digital-register
Picture Boost
31
1. Press MENU (Menu) to display menu.
2. Press
3. Press
to select (Picture Boost), and press MENU to enter.
or
-
+
to select submenu, and press MENU to enter.
or
-
+
32
4. Press
5. Press
to adjust.
or
-
+
AUTO to exit.
Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100 Adjust Frame horizontal Position
V.position 0-100 Adjust Frame vertical Position
Bright Frame on or off Disable or Enable Bright Frame
OSD Setup
33
1. Press MENU (Menu) to display menu.
or
-
2. Press to select (OSD Setup), and press MENU to enter.
3. Press to select submenu, and press MENU to enter.
+
or
-
+
or
34
-
4.Press
5. Press AUTO to exit.
+
to adjust.
H.Position 0-100 Adjust the horizontal position of OSD
V.Position 0-100 Adjust the vertical position of OSD
Timeout 5-120 Adjust the OSD Timeout
Transparence 0-100 Adjust the transparence of OSD
Language Select the OSD language
Break Reminder
Off
On
Break reminder if the user continuously work for more
than1hrs
Extra
35
1.Press
MENU(Menu)to displaymenu.
2. Press
3. Press to select submenu, and press MENU to enter.
to select (Extra), and press MENU to enter.
or
-
+
or
-
+
or
36
-
+
4. Press
5. Press AUTO to exit.
to adjust.
Input Select
Auto / Analog / DVI / HDMI(MHL)
/DP
Input Select Auto / Analog / DVI
input signal
Select
/I2470P
WQ
I2470S
(
Select input signal source.
source.
WQU
)
(
I2470S
)
WD
Auto Config yes or no Auto adjust the picture to default.
Off timer 0-24hrs Select DC off time.
Image Ratio wide or 4:3 Select wide or 4:3 format for display.
DDC-CI yes or no Turn ON/OFF DDC-CI Support.
Reset
Information
yes or no Reset the menu to default.
Show the information of the main image
and sub-image source.
Exit
37
1. Press MENU (Menu) to display menu.
2. Press
or
-
+
to select (Exit), and press MENU or
Exit Exit the main OSD
AUTO to exit.
LED Indicator
Status
LED Color
Full Power Mode
Green
38
Active-off Mode
Orange
39
Driver
Monitor Driver
Windows 8
1. Start Windows® 8
2. Right click and click All apps at the bottom-right of the screen.
3. Click on the “Control panel” icon
4. Set the “View by” to “Large icons” or “Small icons”.
40
5. Click on the “Display” icon.
6. Click on the “Change display settings” button.
7. Click the “Advanced Settings” button.
8. Click the “Monitor” tab and then click the “Properties” button.
9. Click the “Driver” tab.
41
10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.
11. Select "Let me pick from a list of device drivers on my computer".
42
12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
Windows 2000
43
1. Start Windows® 2000
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next'
and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
Windows ME
1. Start Windows® Me
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on
'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
Windows XP
44
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the category ‘Appearance and Themes’
4. Click on the 'Display' Item.
5. Select the 'Settings' tab then click on the 'Advanced' button.
45
6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
46
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
Windows Vista
47
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".
2. Click "Personalization" and then "Display Settings".
3. Click "Advanced Settings...".
4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
48
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".
5. Click "Update Driver..." in the "Driver" tab.
6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".
7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
Windows 7
49
1.Start Windows® 7
2.Click on the 'Start' button and then click on 'Control Panel'.
3. Click on the 'Display' icon.
4.Ckick on the “Change display settings” button.
50
5.Click the“Advanced Settings”button.
6.Click the “Monitor” tab and then click the “Properties” button.
7.Click the “Driver” tab.
51
8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer".
10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
52
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
i-Menu
53
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.
e-Saver
54
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
Screen+
55
Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop
into different panes, each pane displays a different window. You only need to drag the window to a corresponding
pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the
installation software to install it.
Troubleshoot
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
your are using.
56
Monitor Is Stuck In Active
Off-Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RED, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly
Adjust H-Position and V-Position or press hot-key (Power/AUTO).
Picture has color defects
(white does not look white)
Adjust RGB color or select desired color temperature.
Horizontal or vertical
disturbances on the screen
Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.
57
Specification
58
General Specification
Panel
Resolution
Model name
I2470S
WD
/I2470S
/I2470P
WQ
Driving system TFT Color LCD
Viewable Image Size
604.7mm Diagonal
Pixel pitch 0.2745 mm x 0.2745 mm
Video
I2470S
I2470S
R, G, B Analog lnterface ,DVI
WD
:
R, G, B Analog lnterface ,DVI,HDMI,DP
/I2470P
WQ
WQU
:
Separate Sync. H/V TTL
Display Color 16.7M Colors
Dot Clock 170MHz
480p 640 x 480 SD 60Hz
480p 720 x 480 SD 60Hz
576p 720 x 576 SD 50Hz
720p 1280 x 720 HD 50Hz , 60Hz
1080i 1920 x 1080 HD 50Hz , 60Hz
1080p 1920 x 1080 HD 30Hz
ertical frequency
Pin Assignments(VGA)
Pin Number 15-Pin Side of the Signal Cable
62
(DP)
(HDMI)
Pin No.Signal NamePin No.Signal NamePin No.Signal Name
1 TMDS Data 2+ 9 TMDS Data 0 17
2 TMDS Data 2 Shield 10 TMDS Clock + 18 +5V Power
TMDS Data 2
3
4 TMDS Data 1+ 12
5 TMDS Data 1Shield 13 CEC
TMDS Data 1
6
7 TMDS Data 0+ 15 SCL
8 TMDS Data 0 Shield 16 SDA
11 TMDS Clock Shield 19 Hot Plug Detect
TMDS Clock
Reserved (N.C. on
14
device
DDC/CEC Ground
Pin Number
24-Pin Color Display Signal
Cable
Pin Number
24-Pin Color Display Signal
Cable
1
TMDS data 2-
13
TMDS data 3+
2
TMDS data 2+
14
+5V Power
3
TMDS data 2/4 Shield
15
Ground (for+5V)
4
TMDS data 4-
16
Hot Plug Detect
5
TMDS data 4+
17
TMDS data 0-
6
DDC Clock
18
TMDS data 0+
7
DDC Data
19
TMDS data 0/5 Shield
8
N.C.
20
TMDS data 5-
9
TMDS data 1-
21
TMDS data 5+
10
TMDS data 1+
22
TMDS Clock Shield
11
TMDS data 1/3 Shield
23
TMDS Clock +
12
TMDS data 3-
24
TMDS Clock -
63
(DVI)
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.
Regulation
64
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE :
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
1 .
65
E s
z
z
z
WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.
c o
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .
WEEE Declaration for India
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling in India please visit the
below web link.
www.aocindia.com/ewaste.php.
EPA Energy Star
66
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and
Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy
efficiency.
EPEAT Declaration
67
EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and
consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of its products.
AOC believes in protecting the environment.
With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the
launch of AOC monitor’s packaging recycling program. This program is designed to help you discard of your
monitor carton and filler materials properly. If a local recycling center is not available, AOC will recycle the
packaging material for you, including foam filler and carton. AOC Display solution will only recycle AOC monitor
packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil:
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
on www.aoc-europe.com.for warranty instructions. Deliver the product freight pre-paid, along with the dated proof
of purchase, to the AOC Certified or Authorized Service Center under the following condition:
Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
Put the RMA number on the address label
Put the RMA number on the shipping carton
AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper packing. AOC
International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
Improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
Improper environments like humidity and dusts
Damaged by violence
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
69
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Warranty Statement for North & South America (excluding Brazil)
70
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
71
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
For more details, please visit:
USA: http://us.aoc.com/support/warranty
ARGENTINA: http://ar.aoc.com/support/warranty
BOLIVIA: http://bo.aoc.com/support/warranty
CHILE: http://cl.aoc.com/support/warranty
COLOMBIA: http://co.aoc.com/warranty
COSTA RICA: http://cr.aoc.com/support/warranty
DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty
ECUADOR: http://ec.aoc.com/support/warranty
EL SALVADOR: http://sv.aoc.com/support/warranty
GUATEMALA: http://gt.aoc.com/support/warranty
HONDURAS: http://hn.aoc.com/support/warranty
NICARAGUA: http://ni.aoc.com/support/warranty
PANAMA: http://pa.aoc.com/support/warranty
PARAGUAY: http://py.aoc.com/support/warranty
PERU: http://pe.aoc.com/support/warranty
URUGUAY: http://pe.aoc.com/warranty
VENEZUELA: http://ve.aoc.com/support/warranty
IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty
72
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time
during the first
for our program. If your
Only for AOC branded monitors sold within the continental United States.
three months, AOC will provide a replacement monitor within 72 hours after you are approved
monitor qualifies for the EASE program, AOC will pay for freight both ways.
Step 1: Phone our TECH Department at 888.662.9888
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY
PERIOD
Within the first three months of
purchase: Covered by EASE
Between 4 months – 1 Year - All Parts & Labor Including CRT
Between 1 Year - 3 Years:
Covered by standard limited
warranty
*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit
arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC
service center.
COVERAGE AT
NO CHARGE
- New AOC monitor
- Call tag dispatched and return freight
charges via UPS
Tube & LCD Panel
- Parts & Labor (excluding CRT Tube
& LCD Panel)
us
.aoc.com
CUSTOMER
CHARGES
- None*
- UPS Return Freight to AOC
- UPS Return Freight to AOC
/I2470P
73
Congratulations!
I2470S
(
WQ
This product is designed for both you and the planet!
TCO Development works for sustainable IT manufacture, use and recycling of IT products
reflecting environmental, social and economic
responsibility.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest certifications for ICT products worldwide.
Some of the Usability features of TCO Certified Displays:
Visual Ergonomics for image quality is tested to ensure top performance and
reduce sight and strain problems. Important parameters are Resolution,
Luminance, Contrast, Reflection and Colour characteristics
Products are tested according to rigorous safety standards at impartial laboratories
WQU
)
Electric and magnetic fields emissions as low as normal household background
levels
Workload ergonomics to ensure a good physical environment
Some of the Environmental features of TCO Certified Displays:
Production facilities have an Environmental Management System (EMAS or ISO
14001)
Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants, plasticizers, plastics
and heavy metals such as cadmium, mercury and lead (RoHS compliance)
Both product and product packaging is prepared for recycling The brand owner offers take-back options
Corporate Social Responsibility
The brand owner demonstrates the product is manufactured under working
practices that promote good labour relations and working conditions.
The Criteria Document can be downloaded from our web site. The criteria included in
this label have been developed by TCO Development in co-operation with scientists,
experts, users as well as manufacturers all over the world. Since the end of the 1980s
TCO has been involved in influencing the development of IT equipment in a more
user and environmentally friendly direction. Our ICT product labeling system began in
1992 and is now requested by users and ICT-manufacturers all over the world.
For more information, please visit
www.tcodevelopment.com
TCO Certified Document for Displays version. 2.3
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