National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Other .................................................................................................................................................................. 8
Contents in Box ................................................................................................................................................. 9
Setup Stand & Base ........................................................................................................................................ 10
Connecting the Monitor .................................................................................................................................... 12
Windows 8 ................................................................................................................................................ 14
Windows 7 ................................................................................................................................................ 16
Windows Vista .......................................................................................................................................... 18
Windows XP ............................................................................................................................................. 20
Windows ME/2000 .................................................................................................................................... 21
Color Setup ............................................................................................................................................... 30
Extra ......................................................................................................................................................... 36
LED Indicator ................................................................................................................................................... 39
Windows 8 ................................................................................................................................................ 40
Windows 7 ................................................................................................................................................ 44
Windows Vista .......................................................................................................................................... 48
Windows XP ............................................................................................................................................. 50
Windows 2000 .......................................................................................................................................... 53
Windows ME ............................................................................................................................................. 53
General Specification ....................................................................................................................................... 58
General Specification ....................................................................................................................................... 59
Plug and Play ................................................................................................................................................... 63
WEEE Declaration for India ............................................................................................................................. 65
EPA Energy Star .............................................................................................................................................. 66
Service .................................................................................................................................................................... 68
Warranty Statement for Europe ....................................................................................................................... 68
Warranty Statement for Middle East and Africa (MEA) .................................................................................... 70
ISO 9241-307 CLASS 1 ................................................................................................................................... 72
Warranty Statement for North & South America (excluding Brazil) .................................................................. 73
Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise
Sharpness 0-100 Adjust picture sharpness
H.Position 0-100 Adjust the horizontal position of the picture.
V.Position 0-100 Adjust the vertical position of the picture.
.
29
Color Setup
1.Press(Menu) to display menu.
2.Press < or > to select(Color Setup), and press
3.Press < or > to select submenu, and press
to enter.
to enter.
30
Color Setup
Color Temp.
DCB Demo
Picture BoostExitExtra
Warm
off
off
4.Press < or > to adjust.
LuminanceOSD Setup
50Red
50GreenDCB Mode
50Blue
Image Setup
Color Setup
DCB Mode
DCB Demo
Picture BoostExitExtra
Warm
off
off
5.Pressto exit
Color Temp.
DCB Mode
DCB Demo On or off Disable or Enable Demo
Image Setup
RedColor Temp.
Green
LuminanceOSD Setup
50
50
50Blue
.
Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
Red Red Gain from Digital-register
User
Full Enhance on or off Disable or Enable Full Enhance Mode
Nature Skin on or off Disable or Enable Nature Skin Mode
Green Field on or off Disable or Enable Green Field Mode
Sky-blue on or off Disable or Enable Sky-blue Mode
AutoDetect on or off Disable or Enable AutoDetect Mode
Green Green Gain Digital-register.
Blue Blue Gain from Digital-register
31
Picture Boost
1.Press(Menu) to display menu.
2.Press < or > to select(Picture Boost), and press to enter.
3.Press < or > to select submenu, and press
to enter.
32
Picture Boost
Bright Frame
off
50Frame Size50V.position
4.Press < or > to adjust.
Brightness
LuminanceOSD Setup
ExitExtra
50
50Contrast
Image Setup
Color Setup
50H. position
5.Pressto exit
Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100 Adjust Frame horizontal Position
V.position 0-100 Adjust Frame vertical Position
Bright Frame on or off Disable or Enable Bright Frame
.
33
OSD Setup
1.Press(Menu) to display menu.
2.Press < or > to select(OSD Setup), and press to enter.
3.Press < or > to select submenu, and pressto enter.
34
OSD Setup
Language
Extra
English
Exit
10Timeout Break Reminder
4.Press < or > to adjust.
H. position
V.position
Luminance
Image Setup
50
0
Color Setup
Picture Boost
25Transparence
off
5.Pressto exit
H.Position 0-100 Adjust the horizontal position of OSD
V.Position 0-100 Adjust the vertical position of OSD
Timeout 5-120 Adjust the OSD Timeout
Transparence 0-100 Adjust the transparence of OSD
Language Select the OSD language
Break Reminder
.
on or off
Break reminder if the user continuously work for more
than 1hrs
35
Extra
1.Press(Menu) to display menu.
Image RatioInput Select
DDC-CI
Reset
Image Setup
wide
Yes
NO
Color Setup
Resolution: 1920(H)x1080(V)
H. Frequency: 67KHz
V. Frequency: 60Hz
Extra
Auto Config
Off timer
LuminanceExit
DVI
Yes
00
2.Press < or > to select(Extra), and press
Image Ratio
DDC-CIAuto Config
Reset
Image Setup
Color Setup
wide
Yes
NO
Extra
Input Select
Off timer
LuminanceExit
DVI
Yes
00
Picture Boost
OSD Setup
to enter.
Picture Boost
Resolution: 1920(H)x1080(V)
H. Frequency: 67KHz
V. Frequency: 60Hz
OSD Setup
3.Press < or > to select submenu, and press
to enter.
36
Extra
Input Select
DVI
Yes
00
LuminanceExit
4.Press < or > to adjust.
Image Ratio
DDC-CIAuto Config
ResetOff timer
Image Setup
wide
Yes
NO
Color Setup
Picture Boost
Resolution: 1920(H)x1080(V)
H. Frequency: 67KHz
V. Frequency: 60Hz
OSD Setup
Extra
Auto Config
Off timer
DVI
Yes
00
5.Pressto exit
Input Select
Input Select
Auto Config yes or no Auto adjust the picture to default
Off timer 0-24hrs Select DC off time
Image Ratio wide or 4:3 Select wide or 4:3 format for display
DDC-CI yes or no Turn ON/OFF DDC-CI Support
Reset Yes or no Reset the menu to default
Picture Boost
Resolution: 1920(H)x1080(V)
H. Frequency: 67KHz
V. Frequency: 60Hz
OSD Setup
Image RatioInput Select
DDC-CI
Reset
Image Setup
Color Setup
wide
Yes
NO
LuminanceExit
.
Auto / D-SUB / DVI
Auto / D-SUB / HDMI(MHL)
Select Input Signal Source
(I2276VW)
Select Input Signal Source
(I2276VWM)
Information
Show the information of the main image and
sub-image source
37
Exit
1.Press(Menu) to display menu.
2.Press < or > to select(Exit), and press
3.Pressto exit
Exit Exit the main OSD
.
to exit.
38
LED Indicator
Status LED Color
Full Power Mode White
Active-off Mode Orange
39
Driver
Monitor Driver
Windows 8
1.Start Windows® 8
2.Right click and click All apps at the bottom-right of the screen.
3.Click on the “Control panel” icon
4.Set the “View by” to “Large icons” or “Small icons”.
40
5.Click on the “Display” icon.
6.Click on the “Change display settings” button.
7.Click the
“Advanced Settings” button.
41
8. Click the “Monitor” tab and then click the “Properties” button.
9. Click the “Driver” tab.
10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.
42
11. Select "Let me pick from a list of device drivers on my computer".
12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
43
Windows 7
1.Start Windows® 7
2.Click on the 'Start' button and then click on 'Control Panel'.
3. Click on the 'Display' icon.
44
4.Ckick on the “Change display settings” button.
5.Click the“Advanced Settings” button.
6.
Click the “Monitor” tab and then click the “Properties” button.
45
7.Click the “Driver” tab.
8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then
click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer".
46
10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and
drive.
click the “Next” button. The files will be copied from the CD to your hard disk
13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
47
Windows Vista
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".
2. Click "Personalization" and then "Display Settings".
3. Click "Advanced Settings...".
48
4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".
5. Click "Update Driver..." in the "Driver" tab.
6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".
7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
49
Windows XP
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the category ‘Appearance and Themes’
4. Click on the 'Display' Item.
50
5. Select the 'Settings' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
51
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
52
Windows 2000
1.Start Windows® 2000
2.Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3.Double click on the 'Display' Icon.
4.Select the 'Settings' tab then click on 'Advanced...'.
5.Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6.Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7.Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on
'Next' and then click on 'Have disk...'.
8.Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9.Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
Windows ME
1.Start Windows® Me
2.Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3.Double click on the 'Display' Icon.
4.Select the 'Settings' tab then click on 'Advanced...'.
5.Select the 'Monitor' button, then click on 'Change...' button.
6.Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7.Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click
on 'Next' and then click on 'Have Disk...'.
8.Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
9.Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
53
i-Menu
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.
54
e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:
1)The monitor will never shutdown when the PC is powered on.
2)The monitor will automatically shutdown 5 minutes after the PC is powered off.
3)The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4)The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
55
Screen+
Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop
into different panes, each pane displays a different window. You only need to drag the window to a corresponding
pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the
installation software to install it.
56
Troubleshoot
Make sure the power button is ON and the Power Cord is properly connected
Move electrical devices that may cause electrical interference as far away
your are using.
BLUE)
Problem & Question
Power LED Is Not ON
No images on the screen
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Possible Solutions
to a grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Adjust the Contrast and Brightness Controls.
Press
to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Monitor Is Stuck In Active
Off-Mode"
Missing one of the primary
colors (RED, GREEN, or
Screen image is not centered
or sized properly
Picture has color defects
(white does not look white)
Horizontal or vertical
disturbances on the screen
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Adjust H-Position and V-Position or press hot-key (AUTO).
Adjust RGB color or select desired color temperature.
Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.
57
Specification
General Specification
Model name I2276VW
Driving system TFT Color LCD
Viewable Image Size 54.7 cm diagonal
Pixel pitch 0. 24825 mm(H) x 0. 24825 mm(V)
Panel
Video
Separate Sync. H/V TTL
Display Color 16.7M Colors
Pixel clock 148.5 MHz
Horizontal scan range 30 kHz - 83 kHz
Horizontal scan Size(Max imum)
Vertical scan range 50 Hz - 76 Hz
Vertical sca n Size( Maximum) 268.11 mm
Optimal preset resolution 1920 x 1080 (60 Hz)
R, G, B DVI lnterface
476.64mm
Resolution
Physical
Characteristics
Environmental
Plug & Play VESA DDC2B/CI
Input Connector VGA/DVI
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM(TMDS)
Power Source 100-240V~, 50/60Hz,1.5A
Active < 25 W (typical)
Power Consumption
Standby < 0.5 W
Off timer 0~24 hrs
Connector Type VGA/DVI
Signal Cable Type Detachable
Dimensions 512.83(W)×396.97(H)×130.42(D)mm
Weight (monitor only) 3.16 kg
Operating 0°C to 40°C
Temperature
Non-Operating -25°C to 55°C
Operating 10% to 85% (non-condensing)
Humidity
Non-Operating 5% to 93% (non-condensing)
Operating 0~ 5000m (0~ 16404 ft )
Altitude
Non-Operating 0~ 12192m (0~ 40000 ft )
58
General Specification
Model name I2276VWM
Driving system TFT Color LCD
Viewable Image Size 54.7 cm diagonal
Panel
Resolution
Pixel pitch 0. 24825 mm(H) x 0. 24825 mm(V)
Video R, G, B HDMI lnterface
Separate Sync. H/V TTL
Display Color 16.7M Colors
Pixel clock 148.5 MHz
Horizontal scan range 30 kHz - 83 kHz
Horizontal scan Size(Max imum) 476.64 mm
Vertical scan range 50 Hz - 76 Hz
Vertical sca n Size( Maximum) 268.11 mm
Optimal preset resolution 1920 x 1080 (60 Hz)
Plug & Play VESA DDC2B/CI
Input Connector VGA/HDMI(MHL)
Physical
Characteristics
Environmental
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM(TMDS)
Power Source 100-240V~, 50/60Hz,1.5A
Active < 25 W (typical)
Power Consumption
Standby < 0.5 W
Off timer 0~24 hrs
Connector Type VGA/HDMI(MHL)
Signal Cable Type Detachable
Dimensions 512.83(W)×396.97(H)×130.42(D)mm
Weight (monitor only) 3.16 kg
15-Pin Side of the
Signal Cable
Video-Red
Video-Green
Video-Blue
N.C.
Detect Cable
GND-R
GND-G
GND-B
Pin Number 15-Pin Side of the
Signal Cable
+5V
Ground
N.C.
DDC-Serial data
H-sync
V-sync
DDC-Serial clock
24-Pin Color Display Signal Cable
Pin No. Signal Name
1. TMDS Data 2- 9. TMDS Data 1- 17. TMDS Data 0-
2. TMDS Data 2+ 10. TMDS Data 1+ 18. TMDS Data 0+
3. TMDS Data 2/4 Shield 11. TMDS Data 1/3 Shield 19. TMDS Data 0/5 Shield
4. TMDS Data 4- / N.C. 12. TMDS Data 3- / N.C. 20. TMDS Data 5- / N.C.
5. TMDS Data 4+ / N.C. 13. TMDS Data 3+ / N.C. 21. TMDS Data 5+ / N.C.
6. DDC Clock 14. +5V Power 22. TMDS Clock Shield
7. DDC Data 15.
8. N.C. 16. Hot Plug Detect 24. TMDS Clock -
Pin No. Signal Name
Ground(for +5V)
Pin No. Signal Name
23. TMDS Clock +
61
Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA
Pin No. Signal Name
Pin No. Signal Name
62
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.
63
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE :
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
64
WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .
WEEE Declaration for India
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling in India please visit the
below web link.
www.aocindia.com/ewaste.php.
65
EPA Energy Star
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and
Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy
efficiency.
66
TCO DOCUMENT
Congratulations!
This product is designed for both you and the planet!
Certified represents one of the toughest certifications for ICT products worldwide.
Some of the Usability features of TCO Certified Displays:
Visual Ergonomics for image quality is tested to ensure top performance and
reduce sight and strain problems. Important parameters are Resolution,
Luminance, Contrast, Reflection and Colour characteristics
Products are tested according to rigorous safety standards at impartial laboratories
Electric and magnetic fields emissions as low as normal household background
levels
Workload ergonomics to ensure a good physical environment
TCO Development works for sustainable IT manufacture, use and recycling of IT products
reflecting environmental, social and economic
responsibility.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Some of the Environmental features of TCO Certified Displays:
Production facilities have an Environmental Management System (EMAS or ISO
14001)
Low energy consumption to minimize climate impact
Restrictions on Chlorinated and Brominated flame retardants, plasticizers, plastics
and heavy metals such as cadmium, mercury and lead (RoHS compliance)
Both product and product packaging is prepared for recycling
The brand owner offers take-back options
Corporate Social Responsibility
The brand owner demonstrates the product is manufactured under working
practices that promote good labour relations and working conditions.
The Criteria Document can be downloaded from our web site. The criteria included in
this label have been developed by TCO Development in co-operation with scientists,
experts, users as well as manufacturers all over the world. Since the end of the 1980s
TCO has been involved in influencing the development of IT equipment in a more
user and environmentally friendly direction. Our ICT product labeling system began in
1992 and is now requested by users and ICT-manufacturers all over the world.
For more information, please visit
www.tcodevelopment.com
TCO Certified Document for Displays version. 2.3
67
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
on
www.aoc-europe.comfor the warranty instructions in your country. The freight cost for the warranty is pre-paid by
AOC for the delivery and return.Please ensure you provide a dated proof of purchase along with the product and
deliver to the AOC Certified or Authorized Service Center under the following condition:
•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
•Put the RMA number on the address label
•Put the RMA number on the shipping carton
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
•Damages during transport due to improper packaging
•Improper installation or maintenance other then in accordance with AOC’s user manual
•Misuse
•Neglect
•Any cause other than ordinary commercial or industrial application
•Adjustment by non-authorized source
•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized ServiceCenter
•Improper environments like humidity, water damage and dusts
•Damaged by violence, earthquake and terrorist attacks
•Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
68
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice.For more information, please visit:
http://www.aoc-europe.com
69
Warranty Statement for Middle East and Africa (MEA)
And
The Commonwealth of Independent States (CIS)
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent
States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and
workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at
an AOC’s Authorized Service Center or Dealer andat its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard
Policy,the warranty will be calculated from the manufacture date identified from the product ID serial number, but
the total warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending
on sale country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID
serial number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:
•Egypt:
•CIS Central Asia:
•Middle East:
•South Africa:
•Saudi Arabia:
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized
Service Center or Dealer under the following condition:
•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
•Put the RMA number on the address label
•Put the RMA number on the shipping carton
This limited warranty does not cover any losses or damages that occur as a result of:
*
•D
•Improper installation or maintenanceother then in accordance with AOC’s user manual
•Misuse
•Neglect
•Any cause other than ordinary commercial or industrial application
http://aocmonitorap.com/egypt_eng
http://aocmonitorap.com/ciscentral
http://aocmonitorap.com/middleeast
http://aocmonitorap.com/southafrica
http://aocmonitorap.com/saudiarabia
protects your monitor well enough during transport).
amages during transport due to improper packaging
70
•Adjustment by non-authorized source
•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
•Improper environments like humidity, water damage and dusts
•Damaged by violence, earthquakes and terrorist attacks
•Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service
Centeror dealerwill provide you with an estimate of service costs before receiving your authorization to perform
service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS
PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE
OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please
visit:
http://www.aocmonitorap.com
71
AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
th
floor, Amsterdam, The Netherlands
AOC PIXEL POLICY
ISO 9241-307 CLASS 1
July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing
processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels
used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free
from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or
replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable
defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects
on a TFT monitor panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all
sub pixels of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the
three colored sub pixels together appear as a single black pixel.
Types of Pixel Defects
Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.
ISO 9241-307
Pixel Defect Class
Classe 1 1 1
AOC International (Europe) B.V.
Defect Type 1
Bright Pixel
Defect Type 2
Black Pixel
Defect Type 3
Bright Sub pixel
72
Defect Type 4
Black Sub pixel
2
1
0
+
+
+
1
3
5
Warranty Statement for North & South America (excluding
Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
73
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty
74
EASE PROGRAME
PERIOD
NO CHARGE
CHARGES
Only for AOC branded monito rs sold within the con ti ne nta l United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at
any time during the first three months, AOC will provide a replacement monitor within 72 hours after
you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for
freight both ways.
Step 1: Phone our TECH Department at 888.662.9888
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY
Within the first three months of
purchase: Covered by EASE
Between 4 months – 1 Year
Between 1 Year - 3 Years: Covered
by standard limited warranty
*AOC will need t o ob tain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the
defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the
defective unit arrives at the AOC service center.
- New AOC monitor
- Call tag dispatched an d r eturn freight
- All Parts & Labor Including CRT
- Parts & Labor (excluding CRT Tube
COVERAGE AT
charges via UPS
Tube & LCD Panel
& LCD Panel)
CUSTOMER
- None*
- UPS Return Freight to AOC
- UPS Return Freight to AOC
www.aocmonitor.com
75
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