How it Works
AOC
Loading...
G2790PX
Product Data Sheet
2 pgs134.24 Kb0
User Guide
61 pgs2.4 Mb0
User guide
62 pgs2.48 Mb0
User Manual
62 pgs2.43 Mb0
User Manual [de]
2 pgs131.29 Kb0
User Manual [ru]
62 pgs2.27 Mb0
Table of contents
Loading...

AOC G2790PX User Guide

Download
Page 1
LCD Monitor User Manual
G2790PX LED backlight
www.aoc.com
©2017 AOC. All Rights Reserved.
Page 2
National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Installation .......................................................................................................................................................... 6
Cleaning............................................................................................................................................................. 7
Other .................................................................................................................................................................. 8
Contents in Box ................................................................................................................................................. 9
Setup Base&Stand ........................................................................................................................................... 10
Adjusting Viewing Angle ................................................................................................................................... 11
Connecting the Monitor .................................................................................................................................... 12
Wall Mounting .................................................................................................................................................. 13
Free-Sync function ........................................................................................................................................... 14
Setting Optimal Resolution .............................................................................................................................. 15
Windows 10 .............................................................................................................................................. 15
Windows 8 ................................................................................................................................................ 17
Windows 7 ................................................................................................................................................ 19
Hotkeys ............................................................................................................................................................ 21
OSD Setting ..................................................................................................................................................... 22
Luminance ................................................................................................................................................ 23
Image Setup ............................................................................................................................................. 24
Color Setup ............................................................................................................................................... 25
Picture Boost ............................................................................................................................................ 26
OSD Setup ............................................................................................................................................... 27
Game Setting ............................................................................................................................................ 28
Extra ......................................................................................................................................................... 29
Exit............................................................................................................................................................ 30
LED Indicator ................................................................................................................................................... 30
Monitor Driver .................................................................................................................................................. 31
Windows 10 .............................................................................................................................................. 31
Windows 8 ................................................................................................................................................ 35
Windows 7 ................................................................................................................................................ 39
i-Menu .............................................................................................................................................................. 42
e-Saver ............................................................................................................................................................ 43
Screen+ ........................................................................................................................................................... 44
General Specification ....................................................................................................................................... 46
Preset Display Modes ...................................................................................................................................... 47
Pin Assignments .............................................................................................................................................. 48
Plug and Play ................................................................................................................................................... 50
FCC Notice ...................................................................................................................................................... 51
WEEE Declaration ........................................................................................................................................... 52
2
Page 3
E-Waste Declaration for India .......................................................................................................................... 52
Warranty Statement for Europe........................................................................................................................ 54
Warranty Statement for Middle East and Africa (MEA) .................................................................................... 56
AOC PIXEL POLICY ........................................................................................................................................ 58
ISO 9241-307 CLASS 1 ................................................................................................................................... 58
Warranty Statement for North & South America (excluding Brazil) .................................................................. 59
EASE PROGRAME ......................................................................................................................................... 61
3
Page 4

Safety

National Conventions

The following subsections describe not atio nal conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTIO N indicates e ither potenti al da mage to hardw are or lo ss of da ta a nd tells y ou how to av oid th e
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem.Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cas es, the spe cif ic presentation of the warning is mandated by regulatory authority.
4
Page 5

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equippe d with a three-pronged grounded plug, a plug with a third (grounding) pin. T his plu g will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
Unplug the unit during a light ning stor m or w hen it w ill not be used for lon g period s of ti me. T his w ill protect th e monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.
The wall socket shall be installed near the equipment and shall be easily accessible.
5
Page 6

Installation

Leave at lease this space around the set
10cm
4 英寸
10cm
4 英寸
11 7/8英寸
10cm
4 英寸
Do not place the monitor on an unstable cart, stand, tripod, bracket, or t abl e. If the monitor falls, it can injure a person and cause ser iou s d am age t o this product. Use only a cart, s tand, tripod, bracket, or t able recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the moni tor on a wall or shelf, use a mounting kit approved by the manufa cture r and follow the kit instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:
Installed with stand
6
Page 7

Cleaning

Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked int o t he pr o duct. T he cleaning cloth should not b e t oo rough as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
7
Page 8

Other

If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
8
Page 9

Setup

CD Manual Warranty card Stand Screws Base Hand Screw
Power Cable Audio Cable Analog Cable DP Cable HDMI Cable USB Cable
Monitor

Contents in Box

Not all signal cables (Audio, Analog, DP, HDMI, USB cables) will be provided for all countries and regions.
Please check with the local dealer or AOC branch office for confirmation.
9
Page 10

Setup Base&Stand

Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch.
Setup:
Remove:
10
Page 11

Adjusting Viewing Angle

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:-5°~21°
NOTE: Do not adjust the viewing angle over 21 degrees in order to avoid damage.
11
Page 12

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:
1 Power 2 HDMI-1 3 HDMI-2 4 DP 5 VGA 6 Line-in 7 Earphone 8 USB 3.0 9 USB 3.0+fast charging 10 USB 3.0 11 USB 3.0 To protect equipment, always turn off the PC and LCD monitor before connecting. 1 Connect the power cable to the DC port on the back of the monitor. 2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3 (Optional – Requires a video card with HDMI port) - Connect one end of the HDMI cable to the back of the
monitor and connect the other end to the computer’s HDMI port.
4 (Optional –Requires a video card with Audio port) - Connect one end of the Audio cable to the back of the
monitor and connect the other end to the computer’s Audio port.
5 (Optional–Requires a video card with DP port) –Connect one end of the DP cable to the back of the monitor
and connect the other end to the computer’s DP port. 6 Turn on your monitor and computer. 7 Video content supporting resolution:
VGA: 1920 x1080@60Hz (Maximum)
HDMI/DP: 1920x1080@144Hz (Maximum) If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
12
Page 13

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps:
1. Remove the base.
2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
3. Place the wall mounting arm onto the ba ck of t he mo nitor. Line up the holes of the arm w ith the holes in the back of the monitor.
4. Insert the 4 screws into the holes and tighten.
5. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
13
Page 14

Free-Sync function

1. Free-Sync function is working with DP/HDMI1/HDMI2
HDMI/DP : 30~144Hz
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
AMD Radeon™ RX 480 AMD Radeon™ RX 470 AMD Radeon™ RX 460
Radeon Pro Duo
AMD Radeon R9 300 Series AMD Radeon R9 Fury X AMD Radeon R9 360 AMD Radeon R7 360 AMD Radeon R9 295X2 AMD Radeon R9 290X AMD Radeon R9 290 AMD Radeon R9 285 AMD Radeon R7 260X AMD Radeon R7 260
14
Page 15

Adjusting

Setting Optimal Resolution

Windows 10

For Windows 10:
• Right click START.
• Click "CONTROL PANEL".
• Click "DISPLAY".
15
Page 16
• Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution.
16
Page 17

Windows 8

For Windows 8:
• Right click and click All apps at the bottom-right of the screen.
• Set the "View by" to "Category".
• Click "Appearance and Personalization".
17
Page 18
• Click "DISPLAY".
• Set the resolution SLIDE-BAR to Optimal preset resolution
18
Page 19

Windows 7

For Windows 7:
• Click START.
• Click "CONTROL PANEL".
• Click "Appearance".
• Click "DISPLAY".
19
Page 20
• Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution
20
Page 21

Hotkeys

1 Source/Auto/Exit 2 Dial Point 3 Game Mode/Left 4 Image Ratio/Right 5 Power/ Menu/Enter
Power/Menu/Enter
Press the Power button to turn on the monitor. When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 second to turn off the monitor.
Dial Point
When there is no OSD , pre ss D ial Po int button to active Dial Point men u, a nd t hen press “Left” or “Right” to set D ia l Point on or off.
Game Mode/Left
When there is no OSD, press ”Left” key to open game mode function, then press ”Left” or “Right” key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.
Image Ratio/Right
When there is no OSD, press “Right” key to select continuously to change image ratio.
Source/Auto/Exit
When the OSD is closed, press Source/Auto/Exit button will be Source hot key function. When the OSD is closed, press Source/Auto/Exit button continuously about 2 second to do auto configure (Only for the models with D-Sub).
21
Page 22

OSD Setting

Basic and simple instruction on the control keys.
1) Press the MENU-button to activate the OSD window.
2) Press< or >to navigate through the functions. Once the desired function is highlighted, press the
MENU-button to activate it. press< or >to navigate through the sub-menu f unctio ns. O nce t he desired function
is highlighted, press MENU-button to activate it.
3) Press< or >to change the settings of the selected function. Press AUTO–button to exit. If you want to adjust
any other function, repeat steps 2-3.
4) OSD Lock/Unlock Function: To lock or unlock the OSD, press and hold the Down–button for 10s while OSD
function is not active.
Notes:
1) If the product has only one signal input, the item of "Input Select" is disable to adjust.
2) ECO modes (except Standard mode), DCR, DCB mode and Picture Boost, for these four states that only one
state can exist.
22
Page 23

Luminance

1. Press MENU-button to display menu.
2. Press Left or Right to select
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit
(Luinance), and press MENU-button to enter.
.
Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment
Eco mode
Gamma
DCR
Standard
Text
Internet
Game
Movie
Sports Gamma1 Adjust to Gamma 1
Gamma2 Adjust to Gamma 2 Gamma3 Adjust to Gamma 3 Off Disable dynamic contrast ratio
On
Standard Mode
Text Mode
Internet Mode
Game Mode
Movie Mode
Sports Mode
Enable dynamic contrast ratio
23
Page 24

Image Setup

1. Press MENU-button to display menu.
2. Press Left or Right to select (Image Setup), and press MENU-button to enter.
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit.
Clock 0-100 Adjust picture Clock to re duc e Ver tic al-L ine noi se. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise Sharpness 0-100 Adjust picture sharpness H. Position 0-100 Adjust the horizontal position of the picture. V. Position 0-100 Adjust the vertical position of the picture.
24
Page 25

Color Setup

1. Press MENU-button to display menu.
2. Press Left or Right to select (Color Setup), and press MENU-button to enter.
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit
Color Temp.
DCB Mode
DCB Demo On or off Disable or Enable Demo
.
Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM. Cool Recall Cool Color Temperature from EEPROM. sRGB Recall SRGB Color Temperature from EEPROM.
Red Red Gain from Digital-register
User
Full Enhance on or off Disable or Enable Full Enhance Mode Nature Skin on or off Disable or Enable Nature Skin Mode Green Field on or off Disable or Enable Green Field Mode Sky-blue on or off Disable or Enable Sky-blue Mode AutoDetect on or off Disable or Enable AutoDetect Mode
Green Green Gain Digital-register. Blue Blue Gain from Digital-register
25
Page 26

Picture Boost

1. Press MENU-button to display menu.
2. Press Left or Right to select
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit
Bright Frame on or off Disable or Enable Bright Frame Frame Size 14-100 Adjust Frame Size Brightness 0-100 Adjust Frame Brightness Contrast 0-100 Adjust Frame Contrast H. position 0-100 Adjust Frame horizontal Position V. position 0-100 Adjust Frame vertical Position
(Picture Boost), and press MENU-button to enter .
.
Note: Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
26
Page 27

OSD Setup

Break reminder if the user continuously work for more
please be noted that only DP1.2 support free sync
1. Press MENU-button to display menu.
2. Press Left or Right to select
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit
Language Select the OSD language Timeout 5-120 Adjust the OSD Timeout H. Position 0-100 Adjust the horizontal position of OSD V. Position 0-100 Adjust the vertical position of OSD Transparence 0-100 Adjust the transparence of OSD
Break Reminder
DP Capability
Volume
Notes:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1
.
(OSD Setup), and press MENU-button to enter.
on or off
1.1/1.2
0-100
than 1hrs
function Volume Adjustment.
27
Page 28

Game Setting

For playing FPS (first Person Shooters) games. Improves dark theme black level details.
For playing RTS (Real Time Strategy). Improves the image quality.
For playing Racing games, Provides fastest response time and high color saturation.
Shadow Control Default is 50, then end-user can adjust
o 100 or 0 to increase contrast for clear picture.
adjusting from 50 to0 for clear picture
Low input Lag
Turn off frame buffer to decrease input lag
Game Color will provide 0-20 level for adjusting saturation to get better picture.
Off/Weak/
The“Dial Point”function places an aiming indicator in
precise aiming.
1. Press MENU-button to display menu.
2. Press Left or Right to select
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit
Game Mode
Shadow Control 0-100
Game Color
(Game setting), and press MENU-button to enter.
.
FPS RTS Racing
Gamer 1 User’s preference settings saved as Gamer 1. Gamer 2 User’s preference settings saved as Gamer 2. Gamer 3 User’s preference settings saved as Gamer 3. off No optimization by Smart image game
from 50 t
1. If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture..
2. If picture is too white to be saw the detail clearly,
On/off 0-20
LowBlue Mode
Overdrive
Dial Point On/Off
Medium/Strong Weak
Medium Strong Off
Decrease blue light wave by controlling color temperature.
Adjust the response time.
the center of screen for helping gamers to play First Person Shooter (FPS) games with an accurate and
28
Page 29

Extra

1. Press MENU-button to display menu.
2. Press Left or Right to select
3. Press Left or Right to select submenu, and press MENU-button to enter.
4. Press Left or Right to adjust.
5. Press AUTO-button to exit
Input Select
Auto Config yes or no Auto adjust the picture to default Off timer 0-24hrs Select DC off time
Image Ratio
.
AUTO/D-SUB/HDMI1/HDMI2 /DP
Wide 1:1 4:3 17” (4:3) 19” (4:3) 19” (5:4) 19”W (16:10)
21.5”W (16:9)
(Extra), and press MENU-button to enter.
Select Input Signal Source
Select image ratio for display.
22”W (16:10) 23”W (16:9)
23.6”W (16:9) 24”W (16:9)
DDC-CI yes or no Turn ON/OFF DDC-CI Support Reset Yes or no Reset the menu to default
29
Page 30

Exit

1. Press MENU-button to display menu.
2. Press Left or Right to select (Exit), and press MENU-button to enter.
3. Press AUTO-button to exit
Exit Exit the main OSD
.

LED Indicator

Status LED Color
Full Power Mode White
Active-off Mode Orange
30
Page 31

Driver

Monitor Driver

Windows 10

• Start Windows® 10
• Right click START.
• Click "Control Panel".
• Click on the "Display" icon.
31
Page 32
• Click on the"Change display settings"button
• Click the"AdvancedSettings"button.
32
Page 33
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Dr iv er... “and then
click the "Browse my computer for driver software" button.
33
Page 34
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
34
Page 35

Windows 8

• Star t Windows® 8
• Right click and click All apps at the bott om-right of the screen.
• Click on the "Control Panel" icon
• Set the "View by" to "Large icons" or "Small icons".
35
Page 36
• Click on the "Display"icon.
• Click on the "Change display settings" button.
• Click the "Advanced Settings" button.
• Click the "Monitor" tab and then click the "Properties" button.
36
Page 37
• Click the "Driver" tab.
• Open the "Update Driver Software-Generic PnP Moni tor" window by clicking on "Update Driver ..."and then
click the "Browse my computer for driver software" button.
37
Page 38
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" b utton . C lick on the "Browse" button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
38
Page 39

Windows 7

• Star t Windows® 7
• Click on the "Start" button and then click on "Control Panel".
• Click on the "Display"icon.
• Click on the "Change display settings" button.
39
Page 40
• Click the "Advanced Settings" button.
Click the "Monitor" tab and then click the "Properties" button.
•
• Click the "Driver" tab.
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and
then click the "Browse my computer for driver software" button.
40
Page 41
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
41
Page 42

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems: Windows 10, Windows 8, Windows 7.
42
Page 43

e-Saver

Welcome to use AOC e -Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shu tdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) you’re your monitor to automatically shut down. The example above illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
43
Page 44

Screen+

Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to insta ll it. The software Supported operating systems: Windows 10，
Windows 8,Windows 7.
44
Page 45

Troubleshoot

Make sure the power butt on is ON and t he Pow er C ord is pro perly co nnected
Make sure the AOC Monitor Drivers are installed.
Move electrical devices that may cause electrical interference as far away
you are using.
Problem & Question
Power LED Is Not ON
No images on the screen
Possible Solutions
to a grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correc tly?
(Connected using the D-s ub c able) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable connection. * DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly.
Picture Is Fuzzy & Has Ghosting Shadowing Problem
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture
Monitor Is Stuck In Active Off-Mode"
Missing one of the primary colors (RED, GREEN, or BLUE)
Screen image is not centered or sized properly
Picture has color defects (white does not look white)
Horizontal or vertical disturbances on the screen
Adjust the Contrast and Brightness Controls. Press to auto adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.
from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution
The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.
Adjust H-Position and V-Position or press hot-key (AUTO).
Adjust RGB color or select desired color temperature.
Use Windows 95/98/2000/ME/XP shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust.
45
Page 46

Specification

Panel
Model name
G2790PX
Driving system
TFT Color LCD
Viewable Image Size
27 inch, 68.56 cm diagonal
Pixel pitch
0.31125mm(H) x 0.31125mm(V)
Video
R, G, B Analog lnterface & HDMI lnterface & DP Interface
Separate Sync.
H/V TTL
Display Color
16.7M Colors
Others
Horizontal scan range
30k~83kHz(D-SUB) 30k~160kHz(HDMI/DP)
Horizontal scan Size(Maximum)
597.6mm
Vertical
50~76Hz(D-SUB) 30~146Hz(HDMI/DP)
Vertical Scan Size(Maximum)
336.1mm
Optimal preset resolution
1920x1080@60Hz(D-SUB)
effect is better.
Plug & Play
VESA DDC2B/CI
Input Connector
VGA /HDMI/DP/Audio input/USB
Input Video Signal
Analog: 0.7Vp-p(standard), 75 OHM, TMDS
Output Connector
Power Source
Power Consumption
Typical(Brightness = 90,Contrast = 50)
32W
Max. (brightness = 100, contrast =100)
75W
Power saving
0.5W
Off timer
0~24 hrs
Speakers
2W*2
Physical Characteristics
Connector Type
VGA\ HDMI\DP\Earphone out/Line In
Signal Cable Type
Detachable
Dimensions & Weight:
Height(with Base)
406.4~536.4mm
Width
614.9mm
Depth
199.5mm
Weight(Monitor only)
6.46Kg
Environmental
Temperature
Operating
0°~ 40°
Non-Operating
-25°~ 55°
Humidity
Operating
10% ~ 85% (non-condensing)
Non-Operating
5% ~ 93% (non-condensing)
Altitude
Operating
0~ 5000 m (0~ 16404ft )
Non-Operating
0~ 12192m (0~ 40000ft )

General Specification

scan range
Earphone out
1920 x1080@144Hz (HDMI/DP) Notice:” low input lag” used above 120 Hz frequency the
100-240V~,50/60Hz
≤
≤
46
Page 47

Preset Display Modes

STANDARD
RESOLUTION
HORIZONTAL
FREQUENCY(kHZ)
HORIZONTAL
FREQUENCY(Hz)
SOURCE
640x480@60Hz
31.469
59.94
ALL
640x480@72Hz
37.861
72.809
ALL
640x480@75Hz
37.5
75
ALL
640x480@67Hz
35
66.667
ALL
640x480@100Hz
51.08
99.769
ALL
640x480@120Hz
61.91
119.518
ALL
Dos
720x400@70Hz
31.469
70.087
ALL
800x600@56Hz
35.156
56.25
ALL
800x600@60Hz
37.879
60.317
ALL
800x600@72Hz
48.077
72.188
ALL
800x600@75Hz
46.875
75
ALL
800x600@100Hz
63.68
99.662
ALL
800x600@120Hz
77.43
119.854
ALL
1024x768@60Hz
48.363
60.004
ALL
1024x768@70Hz
56.476
70.069
ALL
1024x768@75Hz
60.023
75.029
ALL
1024x768@100Hz
81.58
99.972
ALL
1024x768@120Hz
98.96
119.804
ALL
1280x1024@60Hz
63.981
60.02
ALL
1280x1024@75Hz
79.976
75.025
ALL
1920x1080@60Hz
67.5
60
ALL
1920x1080@100Hz
114.6
99.898
HDMI/DP
1920x1080@120Hz
139.1
119.93
HDMI/DP
1920x1080@144Hz
158.1
144
HDMI/DP
VGA
SVGA
XGA
SXGA
Full HD
47
Page 48

Pin Assignments

1
9
2
10
3
11
4
12
5
13
6
14
7
15
8
15-Pin Color Display Signal Cable Pin Number
15-Pin Side of the Signal Cable Pin Number 15-Pin Side of the Signal Cable Video-Red Video-Green Video-Blue N.C. Detect Cable GND-R GND-G GND-B
+5V Ground N.C. DDC-Serial data H-sync V-sync DDC-Serial clock
Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA
Pin No. Signal Name
Pin No. Signal Name
48
Page 49
20-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND 2 3 ML_Lane 3 (p) 13 CONFIG1 4 ML_Lane 2 (n) 14 CONFIG2 5 GND 15 AUX_CH(p) 6 ML_Lane 2 (p) 16 GND 7 ML_Lane 1 (n) 17 AUX_CH(n) 8 GND 18 Hot Plug Detect 9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR
GND
12
ML_Lane 0 (p)
49
Page 50

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
The DDC2B is a bi-directional data c hannel ba sed on the I 2C pr otocol. T he host can req ue st ED ID informat ion over the DDC2B channel.
50
Page 51

Regulation

FCC Notice

FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular inst al lat ion. I f this equ ipm ent doe s cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
NOTICE:
The changes or modification s not expressly approved by the party responsible f or compl iance could void the user's authority to operate the equipment. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the respon sib il itie s of the user to correct such interference. It is the responsibility of the user to correct such interference.
51
Page 52

WEEE Declaration

Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

E-Waste Declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about E –waste, please visit http://www.aocindia.com/ewaste.php equipment for recycling in India please contact on below given contact details. Helpline number: 080-6788-6788 / 080-3323-1313 (Monday to Saturday, 10 a.m. to 6 p.m.) Centralized E-waste collection center Address: TPV Technology India Private Limited, 59, Maheswari Nagar, 1st Main Road, Mahadevapura Post, Whitefield Road, Bangal or e, Kar nataka, PIN: 560048, Tel: 080-3023-1000 E-mail: serviceindia@aoc.com
This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea, Japan, US States (e.g. California),Ukraine, Serbia, Turkey, Vietnam and India. We continue to monitor, influence and develop our processes to comply with upcoming proposed RoHS type regulations, including but not limite d to, Braz il, Argentina, Canada.
and to know where you can drop off your waste
52
Page 53
Reduction in the use of haz ardous substances (India)
This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1). Whereas New Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain Lead, Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers beyond a maximum concentration value of 0.1% by weight in homogenous materials for lead, mercury, hexavalent chromium, polybrominated biphenyls and polybrominated diphenyl ethers and of 0.01% by weight in homogenous materials for cadmium except of exemptions set in Schedule 2 of the Rule.
53
Page 54

Service

Warranty Statement for Europe

LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section on www.aoc-europe.com by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
AOC International (E uro pe) B.V . will pay the return shippin g charges within one of the countries specified within t his warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of product across international borders. This includes the international border within the European Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection fee.
for the warranty instructions in your country. The freight cost for the warranty is pre-paid
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’ s user ma nual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authoriz ed source
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquake and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
54
Page 55
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has ex pired, you still have a cces s to all av ailable s ervice o ptions , but y ou will be re spons ible f or the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authoriz ed Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aoc-europe.com
55
Page 56

Warranty Statement for Middle East and Africa (MEA)

And
The Commonwealth of Independent States (CIS)
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States (CIS), AO C International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy, the warranty will be calculated from the manufacture date identified from the product ID serial number, but the total warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending on sale country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID serial number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and support section on AOC’s website for the warranty instructions in your country:
• Egypt: http://aocmonitorap.com/egypt_eng
• CIS Central Asia: http://aocmonitorap.com/ciscentral
• Middle East: http://aocmonitorap.com/middleeast
• South Africa: http://aocmonitorap.com/southafrica
• Saudi Arabia: http://aocmonitorap.com/saudiarabia
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized Service Center or Dealer under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of: 
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authoriz ed source
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
56
Page 57
Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquakes and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expir ed, you sti ll have a ccess to al l avail able serv ice opti ons, but you w ill be re sponsibl e for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service Center or dealer will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ) ARE LIMITED IN DURATION TO A PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aocmonitorap.com
57
Page 58
AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
th
floor, A msterdam, The Netherlands

AOC PIXEL POLICY

ISO 9241-307 CLASS 1

July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defect s, but A OC gu arante es that any monito r w ith an unacc epta ble numb er of de fect s w ill be rep aired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub pixels of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel.
Types of Pixel Defects
Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”  Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.
ISO 9241-307
Pixel Defect Class
Classe 1 1 1
AOC International (Europe) B.V.
Defect Type
1Bright Pixel
Defect Type 2
Black Pixel
Defect Type 3
Bright Sub pixel
58
Defect Type 4
Black Sub pixel 2 1 0
+ + +
1 3 5
Page 59

Warranty Statement for North & South America (excluding Brazil)

WARRANTY STATEMENT
For AOC Color Monitors
Including those Sold with in North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor, one (1) year for the LCD panel, after the original date of consumer purchase. During this period, EPI (Envi si on Per iph eral s, I n c.) will, at its discretion, either repair th e defective product with new or rebuilt parts, or r epla ce it wit h a new or rebuilt pr oduct at no charge ex cept as st ated b elow.* The parts or prod uc t that are replaced become the property of EPI.
In the USA, to obtain serv ice u nder thi s li mit ed warranty first call EPI for the name of the Authorized Service Center closest to your area. Then deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI Authorized Service Center. If you cannot deliver the product in person, please ship the product using the following guidelines:
• Pack it in its original shipping container (or equivalent)
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
• Insure it (or assume the risk of loss / damage during shipment)
• Pay all shipping charges
EPI is not responsible for damage to inbound product that were not properly packaged. EPI will pay the return shipping charges within one of the countries specified within this warranty statement. EPI is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of the countries within this warranty statement.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 838-6388. Or you can request an RMA Number online at http://us.aoc.com/contact_support.php.
*This limited warranty does not cover any losses or damages that occur as a result of:
• Any cause other than ordinary commercial or industrial application
• Repair , a dju stm ent, modification, or install atio n of options or parts by anyone other than an EPI Authorized
Service Center
• Storage or use in improper environments including excessive or inadequate heating or cooling
• Electrical power failures, surges, or other electrical irregularities
• Shipping damage from store to end user or from end user to AOC authorized service center
• Improper handling or installation
• Acts of God, fire, earthquake, accident, or other unintentional activities
• Product Scratches, cosmetic damage, panel cell crack, or other physical damage
Furthermore, this limited warranty does not cover any losses or damages under the following conditions:
• Product has been opened by anyone other than an EPI Authorized Service Center
• Product was purchased from any party other than an authorized reseller
• The date on proof of purchase receipt is invalid
59
Page 60
• Product is out of warranty period
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EPI OBLIGAT IONS AND Y OUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HER E . EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United States, Alaska, and Hawaii. Outside the United States of America, this limited warranty is only valid for Products purchased in Canada. For Service in South America, refer to the SA Service Center List included with the product.
60
Page 61
PERIOD
NO CHARGE
CHARGES

EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways.
Step 1: Phone our TECH Department at 888.662.9888
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your E AS E program qualifications.
WARRANTY
COVERAGE AT
CUSTOMER
Within the first three months of purchase: Covered by EASE
Between 4 months – 1 Year
Between 1 Year - 3 Years: Covered by standard limited warranty
- New AOC monitor
- Call tag dispatched an d r eturn freightcharges via UPS
- All Parts & Labor Including CRT Tube & LCD Panel
- Parts & Labor (excluding CRT Tube & LCD Panel)
- None*
- UPS Return Freight to AOC
- UPS Return Freight to AOC
*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.
www.aocmonitor.com
61
Loading...
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use