ANY PERSON ATTEMPTING TO SERVICE THIS CHASSIS MUST FAMILIARIZE HIMSELF WITH THE CHASSIS
AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS TO BE USED WHEN SERVICING
ELECTRONIC EQUIPMENT CONTAINING HIGH VOLTAGES.
CAUTION: USE A SEPARATE ISOLATION TRANSFOMER FOR THIS UNIT WHEN SERVICING
1
18.5" LCD Color Monitor AOC e940Swa
Important Safety Notice
Proper service and repair is important to the safe, reliable operation of all AOC Company Equipment. The service
procedures recommended by AOC and described in this service manual are effective methods of performing service
operations. Some of these service operations require the use of tools specially designed for the purpose. The
special tools should be used when and as recommended.
It is important to note that this manual contains various CAUTIONS and NOTICES which should be carefully read in
order to minimize the risk of personal injury to service personnel. The possibility exists that improper service
methods may damage the equipment. It is also important to understand that these CAUTIONS and NOTICES ARE
NOT EXHAUSTIVE. AOC could not possibly know, evaluate and advise the service trade of all conceivable ways in
which service might be done or of the possible hazardous consequences of each way. Consequently, AOC has not
undertaken any such broad evaluation. Accordingly, a servicer who uses a service procedure or tool which is not
recommended by AOC must first satisfy himself thoroughly that neither his safety nor the safe operation of the
equipment will be jeopardized by the service method selected.
Hereafter throughout this manual, AOC Company will be referred to as AOC.
WARNING
Use of substitute replacement parts, which do not have the same, specified safety characteristics might create
shock, fire, or other hazards.
Under no circumstances should the original design be modified or altered without written permission from AOC.
AOC assumes no liability, express or implied, arising out of any unauthorized modification of design.
Servicer assumes all liability.
FOR PRODUCTS CONTAINING LASER:
DANGER-Invisible laser radiations when open AVOID DIRECT EXPOSURE TO BEAM.
CAUTION-Use of controls or adjustments or performance of procedures other than those specified herein may
result in hazardous radiation exposure.
CAUTION -The use of optical instruments with this product will increase eye hazard.
TO ENSURE THE CONTINUED RELIABILITY OF THIS PRODUCT, USE ONLY ORIGINAL MANUFACTURER'S
REPLACEMENT PARTS, WHICH ARE LISTED WITH THEIR PART NUMBERS IN THE PARTS LIST SECTION OF
THIS SERVICE MANUAL.
Take care during handling the LCD module with backlight unit
-Must mount the module using mounting holes arranged in four corners.
-Do not press on the panel, edge of the frame strongly or electric shock as this will result in damage to the screen.
-Do not scratch or press on the panel with any sharp objects, such as pencil or pen as this may result in damage to
the panel.
-Protect the module from the ESD as it may damage the electronic circuit (C-MOS).
-Make certain that treatment person’s body is grounded through wristband.
-Do not leave the module in high temperature and in areas of high humidity for a long time.
-Avoid contact with water as it may a short circuit within the module.
-If the surface of panel becomes dirty, please wipe it off with a soft material. (Cleaning with a dirty or rough cloth may
damage the panel.)
2
18.5" LCD Color Monitor AOC e940Swa
Revision List
Version Date Revision History Remark
A00 May.-20-2010 Initial release T89ANRNQWWA26NE
3
18.5" LCD Color Monitor AOC e940Swa
1. Monitor Specification
4
18.5" LCD Color Monitor AOC e940Swa
5
18.5" LCD Color Monitor AOC e940Swa
2. LCD Monitor Description
The LCD MONITOR will contain a main board, a power board, an audio board and a key board which house the flat
panel control logic, brightness control logic and DDC.
The power board will provide AC to DC Inverter voltage to drive the backlight of panel and the main board chips
each voltage.
PWPC board
(Include: adapter, inverter)
AC-IN
100V-240V
Monitor Block Diagram
CCFL Driver
Key board
Flat Panel and
CCFL backlight
Main Board
RS232 Connector
For white balance
adjustment in factory
mode
Video signal DDC
HOST Computer
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18.5" LCD Color Monitor AOC e940Swa
3. Operating Instructions
3.1 General Instructions
Press the power button to turn the monitor on or off. The other control knobs are located at front panel of the
monitor.By changing these settings, the picture can be adjusted to your personal preferences.
3.2 Control Buttons
4:3 or wide image ratio hot key:
When there is no OSD, press ► continuously to change 4:3 or wide image ratio. (If the product screen size is 4:3 or
input signal resolution is wide format, the hot key is disable to adjust)
Auto configure hot key:
When there is no OSD, press Auto/Source button continuously about 2 second to do auto configure (Only for the
models with dual or more inputs).
Volume adjustment hot key:
When there is no OSD,press Volume(►) to active volume djustment bar,press ◄ or ► to adjust volume(Only for the
models with speakers)
3.3 Adjusting the Picture
OSD Setting
1) Press the MENU-button to activate the OSD window.
2) Press ◄ or ► to navigate through the functions. Once the desired function is highlighted, press the
MENU-button to activate sub-menu . Once the desired function is highlighted, press MENU-button to activate it.
3) Press ◄ or ► to change the settings of the selected function. Press ◄ or ► to select another function in
sub-menu . Press AUTO to exit . If you want to adjust any other function, repeat steps 2-3.
4) OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU button while the monitor is
off and then press power button to turn the monitor on.
Notes:
1) If the product has only one signal input, the item of "Input Select" is disable to adjust.
2) If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable to
adjust.
3) One of DCR, Color Boost, and Picture Boost functions is active, the other two function is turned off accordingly.
7
18.5" LCD Color Monitor AOC e940Swa
Luminance
Image Setup
8
18.5" LCD Color Monitor AOC e940Swa
Color Temperature
Color Boost
Picture Boost
OSD Setup
9
18.5" LCD Color Monitor AOC e940Swa
Extra
Reset
LED Indicator
10
18.5" LCD Color Monitor AOC e940Swa
4. Input/Output Specification
4.1 Input Signal Connector
D-SUB connector
11
18.5" LCD Color Monitor AOC e940Swa
4.2 Factory Preset Display Modes
12
18.5" LCD Color Monitor AOC e940Swa
5 Panel Specification
5.1 Display Characteristics
13
18.5" LCD Color Monitor AOC e940Swa
5.2 Optical Characteristics
14
18.5" LCD Color Monitor AOC e940Swa
5.3 Electrical Characteristics
1.TFT LCD Module:
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18.5" LCD Color Monitor AOC e940Swa
2.Back Light Unit:
16
18.5" LCD Color Monitor AOC e940Swa
6. Block Diagram
6.1 Software Flow Chart
N
10
12
14
1
Y
2
N
4
5
Y
6
7
9
Y
Y
N
N
Y
N
11
13
15
3
8
N
Y
N
16
Y
18
17
N
19
Y
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18.5" LCD Color Monitor AOC e940Swa
REMARK:
1) MCU initialize.
2) Is the EEprom blank?
3) Program the EEprom by default values.
4) Get the PWM value of brightness from EEprom.
5) Is the power key pressed?
6) Clear all global flags.
7) Are the AUTO and SELECT keys pressed?
8) Enter factory mode.
9) Save the power key status into EEprom.Turn on the LED and set it to green color. Scalar initialize.
10) In standby mode?
11) Update the lifetime of back light.
12) Check the analog port, are they’re any signals coming?
13) Does the scalar send out an interrupt request?
14) Wake up the scalar.
15) Are there any signals coming from analog port?
16) Display "No connection Check Signal Cable" message. And go into standby mode after the message
disappear.
17) Program the scalar to be able to show the coming mode.
R833 1 OH M 1/10W
R832 1 OH M 1/10W
R831 1 OH M 1/10W
R830 1 OH M 1/10W
R829 1 OH M 1/10W
R813 10K 1/ 10W 5%
R812
C805
0.47uF 16V
1K 1/10W 5%
R808
NC
C808
0.47uF 16V
R803
1K 1/10W 5%
R818
NC
C809
2.2U16V
R828 1 OH M 1/10W
R827 1 OH M 1/10W
R826 1 OH M 1/10W
R810
C807
2.2U16V
R809
100K 1/10W 5%
R841 1 OH M 1/10W
R840 1 OH M 1/10W
R839 1 OH M 1/10W
R838 1 OH M 1/10W
R837 1 OH M 1/10W
R836 1 OH M 1/10W
R835 1 OH M 1/10W
R834 1 OH M 1/10W
R819
100K 1/10W 5%
24
23
22
21
20
19
18
17
16
15
14
13
24
23
22
21
20
19
18
17
16
15
14
13
R811
0R05 1/10W
OEM MODEL
TPV MODEL
PCB NA ME
Sheet
100 OHM 1/10W
C806
2U2 25V
R82110K 1/10W 5%
R820
100 OHM 1/10W
LNPC98501AHD 1
715G3823P01000004S
of
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18.5" LCD Color Monitor AOC e940Swa
8. PCB Layout
8.1 Main Board
715G4002M01000004S
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18.5" LCD Color Monitor AOC e940Swa
8.2 Power Board
Converter
715G3823P04000004S
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18.5" LCD Color Monitor AOC e940Swa
8.3 Key Board
715G4014K01000004C
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18.5" LCD Color Monitor AOC e940Swa
9. Maintainability
9.1 Equipments and Tools Requirement
1. Multi-meter.
2. Oscilloscope.
3. Pattern Generator.
4. DDC Tool with an Compatible Computer.
5. Alignment Tool.
6. LCD Color Analyzer.
7. Service Manual.
8. User Manual.
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18.5" LCD Color Monitor AOC e940Swa
9.2 Trouble Shooting
9.2.1 Main Board
No Power
Press power key and look
if the picture is normal
Please reinsert and make sure
the AC of 100-240 is normal
Measure U702 Vout=3.3V,
U704 Vout=1.8V
X401 oscillate waveforms are
normal
No power
NG
OK
OK
OK
Replace U401
NG
NG
NG
Reinsert or check the
power section
Check U702, U704,
CN702
Replace X401
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18.5" LCD Color Monitor AOC e940Swa
No Picture
Measure U702 Vout=3.3V,
U704 Vout=1.8V
X401 oscillate waveforms are
normal
Check if the sync signal from
computer is output and video
cable is connected normally
No picture
OK
OK
OK
Replace U401
NG
NG
NG
Replace U702, U704,
CN702
Replace X401
Input the sync signal of
computer, or change
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18.5" LCD Color Monitor AOC e940Swa
White Screen
Check
Correspondent
component.
White screen
Measure Q302 base is
low level?
Check FB301,Q301 is
broken,or CN301 solder?
NG
OK
Replace PANEL
NG
X401 oscillate
waveform is normal
NG
OK
Check reset circuit of
U401 is normal
NG
OK
Replace U401
Replace X401
Check
Correspondent
component.
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18.5" LCD Color Monitor AOC e940Swa
9.2.2 Power Board
No Backlight
Check C802(+)=12V
Check ON/OFF signal
Check Q801 PIN5,6,7,8=12V
Check IC801,IC802 Pin1,2,3,4,5,6,7,8,9 have
the output of square wave at short time
Check adapter and MB
Check main board
Change Q801
Check connecter & lamp, feedback and protect circuit
Check IC801,IC802
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18.5" LCD Color Monitor AOC e940Swa
9.2.3 Key Board
OSD is unstable or not working
Is Keypad board connecting normally?
NG
Connect Keypad Board
Is Button Switch normally?
OK
NG
Replace Button Switch
Is Keypad board normally?
OK
NG
Replace Keypad Board
OK
Check main board
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18.5" LCD Color Monitor AOC e940Swa
10. White- Balance, Luminance Adjustment
Approximately 30 minutes should be allowed for warm up before proceeding White-Balance adjustment.
1. How to do the Chroma-7120 MEM. Channel setting
A. Reference to chroma 7120 user guide
B. Use “ SC” key and “ NEXT” key to modify x, y, Y value and use “ID” key to modify the
TEXT description Following is the procedure to do white-balance adjust
2. Setting the color temp. you want
A. 6500K color:
6500K color temp. parameter is x = 313 ±20, y = 329 ±20
B. 7300K color:
7300K color temp. parameter is x = 301 ±20, y = 317 ±20
C. 9300K color:
9300K color temp. parameter is x = 283 ±20, y = 297 ±20
D. sRGB color:
sRGB color temp. parameter is x = 313 ±20, y = 329 ±20
3. Enter into factory mode
Press the MENU button, pull out the power cord, then plug the power cord. Then the factory OSD will be at the
left top of the panel.
4. Bias adjustment:
Set the Contrast
to 50; Adjust the Brightness to 90.
5. Gain adjustment:
Move cursor to “-F-” and press MENU key
A. Adjust Warm (6500K) color-temperature
1. Switch the chroma-7120 to RGB-Mode (with press “MODE” button)
2. Switch the MEM.channel to Channel 4(with up or down arrow on chroma 7120)
3. The LCD-indicator on chroma 7120 will show x = 313 ±20, y = 329 ±20
4. Adjust the RED on factory window until chroma 7120 indicator reached the value R=100
5. Adjust the GREEN on factory window until chroma 7120 indicator reached the value G=100
6. Adjust the BLUE on factory window until chroma 7120 indicator reached the value B=100
7. Repeat above procedure (item 4,5,6) until chroma 7120 RGB value meet the tolerance =100±5
B. Adjust Normal (7300K) color-temperature
1. Switch the Chroma-7120 to RGB-Mode (with press “MODE” button)
2. Switch the MEM. Channel to Channel 3 (with up or down arrow on chroma 7120)
3. The LCD-indicator on chroma 7120 will show 7300 color temp. x = 301 ±20, y = 317 ±20
4. Adjust the RED on factory window until chroma 7120 indicator reached the value R=100
5. Adjust the GREEN on factory window until chroma 7120 indicator reached the value G=100
6. Adjust the BLUE on factory window until chroma 7120 indicator reached the value B=100
7. Repeat above procedure (item 4,5,6) until chroma 7120 RGB value meet the tolerance =100±5
C. Adjust Cool (9300K) color-temperature
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18.5" LCD Color Monitor AOC e940Swa
1. Switch the chroma-7120 to RGB-Mode (with press “MODE” button)
2. Switch the MEM.channel to Channel 4(with up or down arrow on chroma 7120)
3. The LCD-indicator on chroma 7120 will show x = 283 ±20, y = 297 ±20
4. Adjust the RED on factory window until chroma 7120 indicator reached the value R=100
5. Adjust the GREEN on factory window until chroma 7120 indicator reached the value G=100
6. Adjust the BLUE on factory window until chroma 7120 indicator reached the value B=100
7. Repeat above procedure (item 4,5,6) until chroma 7120 RGB value meet the tolerance =100±5
D. Adjust sRGB color-temperature
1. Switch the chroma-7120 to RGB-Mode (with press “MODE” button)
2. Switch the MEM.channel to Channel 4(with up or down arrow on chroma 7120)
3. The LCD-indicator on chroma 7120 will show x = 313 ±20, y = 329 ±20
4. Adjust the RED on factory window until chroma 7120 indicator reached the value R=100
5. Adjust the GREEN on factory window until chroma 7120 indicator reached the value G=100
6. Adjust the BLUE on factory window until chroma 7120 indicator reached the value B=100
7. Repeat above procedure (item 4,5,6) until chroma 7120 RGB value meet the tolerance =100±5
E. Turn the Power-button off to quit from factory mode.
37
18.5" LCD Color Monitor AOC e940Swa
11. Monitor Exploded View
38
18.5" LCD Color Monitor AOC e940Swa
12. BOM List
Note: The parts information listed below are for reference only, and are subject to change without notice. Please go
to http://cs.tpv.com.cn/hello1.asp for the latest information.
T89ANRNQWWA26NE
Location
040G 45762420A LABEL 25x6mm
040G 58162435A P/N LABEL FOR MANUAL PE BAG
045G 77500 BARCODE RIBBON
045G 77501 BARCODE RIBBON
052G 1150 C INSULATING TAPE
052G 1185 MIDDLE TAPE (Y1200141)
052G 1186 SMALL TAPE
052G 2191 A PAPER TAPE
E07801 078G0020E04 Y SPK 4 OHM 2W 40X20 (360+140)MM
E08904 089G 17356H553 AUDIO CABLE 1800MM
E08902 089G 725HAA DB CKD D-SUB CABLE
E08901 089G424A15N IS AC POWER CORD 1.5M FOR Brazil Reg.