All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is
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received not consistent with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible
for products returned without a valid RMA number.
Warranty Repair Policy
•AMX will repair any defect due to material or workmanship issues during the applicable warranty period at no cost to the AMX
Authorized Partner., provided that the AMX Authorized Partner is responsible for in-bound freight and AMX is responsible for
out-bound ground freight expenses.
•The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.
•AMX will complete the repair and ship the product within five (5) business days after receipt of the product by AMX. The AMX
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•Products repaired will carry a ninety (90) day warranty or the balance of the remaining warranty, whichever is greater.
•Products that are returned and exhibit signs of damage or unauthorized use will be processed under the Non-Warranty Repair
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•AMX will continue to provide Warranty Repair Services for products discontinued or replaced by a Product Discontinuance
Notice.
Non-Warranty Repair Policy
•Products that do not qualify to be repaired under the Warranty Repair Policy due to age of the product or Condition of the product may be repaired utilizing this service.
•The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.
•Non-warranty repair is a billable service.
•Products repaired under this policy will carry a ninety (90) day warranty on material and labor.
•AMX will notify the AMX Authorized Partner with the cost of repair, if cost is greater than the Standard Repair Fee, within five (5)
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•The AMX Authorized Partner must provide a Purchase Order or credit card number within five (5) days of notification, or the
product will be returned to the AMX Authorized Partner.
•The AMX Authorized Partner will be responsible for in-bound and out-bound freight expenses.
•Products will be repaired within ten (10) business days after AMX Authorized Partner approval is obtained.
•Non-repairable products will be returned to the AMX Authorized Partner with an explanation.
•See AMX Non-Warranty Repair Price List for minimum and Standard Repair Fees and policies.
Software License and Warranty Agreement
•LICENSE GRANT. AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described in this
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•PRE-RELEASE CODE. Portions of the AMX Software may, from time to time, as identified in the AMX Software, include PRERELEASE CODE and such code may not be at the level of performance, compatibility and functionality of the GA code. The
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•LIMITED WARRANTY. AMX warrants that the AMX Software (other than pre-release code) will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt. AMX DISCLAIMS ALL
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Warranty Department, 3000 Research Drive, Richardson, TX 75082.
Changing Pressure Units ............................................................................................... 32
Auto Refresh Interval Select.......................................................................................... 33
ii
ViewStat Color Communicating Thermostat
V
Introduction
The ViewStat Color Communicating Thermostat enables you to completely control your heating,
ventilation, and air-conditioning (HVAC) system. The thermostat provides the current temperature (from
an on-board sensor, a remote sensor, or an average of the on-board and remote sensors), controls and
displays humidity, and displays the current outdoor temperature. The ViewStat Color Thermostat
displays this information on a 3.5" (8.89 cm) color display. In addition, the ViewStat Color Thermostat
provides the current day's weather forecast along with a five-day forecast. The forecast information is
driven from AMX’s i!-Weather application. The thermostat receives the forecast information from a
NetLinx Master, with an internet-enabled IP connection, via AxLink. A three-year subscription to
i!-Weather is included with purchase of the thermostat.
System Components
The following table lists the specifications for the ViewStat Color Communicating Thermostat:
ViewStat Color Thermostat Specifications
Control Voltage24 VAC (interfaces with a power supply through the R-C terminals)
Switched Voltage18 – 30 VAC, 57-63 Hz
Maximum Operating Current2 amps total at rated voltage, through all outputs.
Maximum Surge Current2.0 A
Internal BatteryCR2032 for maintaining real-time clock settings during a power loss.
Control Accuracy±1.0° F (± 0.56° C)
Temperature RangeMaximum displayable indoor temperature: 40° – 99° F (5° – 37° C)
Operating Range32° – 122° F (0° – 50° C)
Front Panel Components:
Main LCD display3.5" (8.89 cm) color QVGA (320 x 240) Thin Film Transistor Liquid Crystal
Navigation buttonsThe Navigation buttons are used to change various parameters on the
Mode/Select buttonThe Mode/Select button is used to navigate through the various thermostat
Circuit Board Components:
Communication and HVAC
Equipment connectors
Enclosure:
MaterialWhite plastic and removable front panel. Panel can be painted to match wall
Dimensions (HWD)5.31" x 3.93" x 1.18" (13.48 cm x 9.98 cm x 2.99 cm)
Introduction
Warning: Exceeding the control voltage may cause damage to the thermostat.
1 amps through any one output.
±3% relative humidity
Maximum displayable outdoor temperature: -40° – 120° F (-40° – 49° C)
Display (TFT-LCD). The main display provides the mode status, temperature,
and system status information.
thermostat, including the temperature setpoints. These buttons are located
beneath the display.
screens, including the weather screens. This button is located beneath the
display.
Terminals with captive-wire connectors that connects to the thermostat, HVAC
equipment, control system, remote sensors, and power supply. See the
Communication and Equipment Terminal Wiring Definitions section on page 7
for more information.
decor.
Warning: If you paint the panel, do not paint over the exposed thermistor.
Doing so can cause the external temperature sensor to work improperly.
iewStat Color Communicating Thermostat
1
Introduction
ViewStat Color Thermostat Specifications (Cont.)
Weight5.29 oz. (150 grams)
Included AccessoriesENV-VST-C ViewStat Color Communicating Thermostat Installation Guide
(93-2050-01)
ENV-VST-TSO ViewStat Indoor/Outdoor Temperature sensor (FG2050-22)
Optional AccessoriesENV-VST-TSF ViewStat Indoor Flush Mount Temperature Sensor (FG2050-21)
2
ViewStat Color Communicating Thermostat
V
Installation and Wiring
This section covers the installation and wiring of a ViewStat Color Communicating Thermostat system.
120 volts may cause serious injury from electrical shock. Disconnect electrical power to the HVAC
system before starting installation. This system is a low-voltage system.
Improper installation may cause serious injury from electrical shock. This system must be installed
by a qualified contractor in accordance with NEC Standards and applicable local and state codes.
Disconnecting Power to All HVAC Equipment
Since the thermostats wire directly to the HVAC equipment, you must shut off the power at the
equipment. You can generally accomplish this by turning off the disconnect switch located near the
equipment. If an obvious disconnect switch is unavailable, you need to remove the circuit breaker or
shut down the fuse serving the equipment.
Failure to disconnect power could result in damage to the HVAC equipment or thermostats. Leave
the power disconnected until you have made all other electrical connections and checked them for
accuracy.
Installation and Wiring
Selecting the Thermostat Location
Determine if the thermostat will be operating alone, or with remote temperature sensors. If the unit is
stand-alone there are certain measures that must be taken to ensure accurate temperature control.
Stand-Alone Thermostat Mounting Criteria
Mount on an interior wall.
In a room frequently occupied.
At least 18 inches (45.72 cm) from any outside wall.
Approximately 5 feet (1.52 m) above the floor. Check with local building codes for height
requirements in commercial applications.
DO NOT locate the thermostat:
Behind doors, in corners or other dead air spaces.
In direct sunlight or near lamps, appliances or other sources of radiant heat.
On an outside wall or wall exposed to an unconditioned space (i.e. garage, etc.).
In the flow path of a supply register, in stairways or near outside doors.
On a wall where concealed pipes and/or duct work will affect the thermostat.
Near sources of electrical interference such as arcing relay contacts.
Remote Temperature Sensors
When choosing a installation location for the remote sensor, follow the guidelines for placement of the
thermostat, and locate the sensor where its operating range (see the ViewStat Color Thermostat
Specifications table on page 1) will not be violated (i.e. do not install in a cold garage or hot equipment
room). See the Installing a Remote Sensor section on page 14 for details.
iewStat Color Communicating Thermostat
3
Installation and Wiring
Removing the Faceplate from the Base
No tools are required to disassemble the thermostat—simply use your hands to pull the front panel off of
the base.
Loss of internal programs may result from static discharge to the thermostat circuit board. Touch a
grounded metal object to discharge any static charge before handling the circuit board.
Mounting the Base to a Wall
You should only mount the ViewStat Color Communicating Thermostat onto a sheetrock wall with the
anchors and screws provided with the unit. There are four screw holes located on the base of the
thermostat.
1. Place the base over the wire hole opening in the wall. Level the base (leveling required for
2. Using the supplied wall anchors, drill 1/4" hole in the center of the marked locations, and tap the
Minimize the wire entry hole size and seal. Drafts from inside the wall could affect temperature
readings.
appearance only) and mark the screw hole mounting locations.
wall anchors into the holes. If using the supplied screws only, drill a 3/32" hole in the center of the
marked locations.
3. Fasten the base to the wall with the supplied screws.
4. Seal the wire entry with caulk, drywall putty, or insulation.
4
ViewStat Color Communicating Thermostat
Installation and Wiring
V
Wiring the Thermostat
A qualified HVAC technician should perform these steps to ensure proper termination.
1. Make sure the HVAC system power is off.
2. Strip 1/4" (0.63 cm) of insulation from each wire you are using.
3. Secure the wires into the terminals on the base according to the appropriate wiring diagram, as
described in the following table. Refer to the Wiri n g Diag rams section on page 9. Use color-coding
practices (i.e. white wire to W terminal) whenever possible.
• Single Stage Furnace and Single Stage A/CRefer to the
• Dual Stage Furnace and Dual Stage A/CRefer to the
• Roof Top Unit with Dual Stage Heat and Dual
Stage Cool
• Boiler with A/C with Separate TransformersRefer to the
• Single Stage Heat PumpRefer to the
• Two Stage Heat PumpRefer to the
• First Stage Radiant Floor Heat, Second Stage
Furnace One Stage of Cooling
Single Stage A/C
Stage A/C
Refer to the
Heat and Dual Stage Cool
page 10
Transformers
Pump
on page 12
Refer to the
Second Stage Furnace with Single Stage
Cooling
Single Stage Furnace and
section on page 9
Dual Stage Furnace and Dual
section on page 10
Roof Top Unit with Dual Stage
section on
Boiler and A/C with Separate
section on page 11
Single Stage Heat
section on page 11
Two Stage Heat Pump
First Stage Radiant Floor Heat,
section on page 13
4. Check each wire to ensure it is securely fastened, not broken, and any exposed wires are not
touching each other.
section
iewStat Color Communicating Thermostat
5
Installation and Wiring
Wiring Terminals
ViewStat Color Communicating Thermostats are equipped with terminals RC, RH, C, Y, W, G, O, B, S1,
S2, L1, L2, L3, and L4. You can use terminals S1 and S2 to accommodate a remote temperature sensor
(see the Installing a Remote Sensor section on page 14 for more information). Terminals L1-L4 connect
to the AxLink cable. The remaining terminals are used to control various types of heating and cooling
systems detailed in the following sections. FIG. 1 displays the layout of the terminals on the thermostat’s
motherboard.
FIG. 1 Terminal Layout
6
ViewStat Color Communicating Thermostat
Installation and Wiring
V
Communication and Equipment Terminal Wiring Definitions
The following table lists the communication and equipment terminal wiring definitions.
Communication and Equipment Terminal Wiring Definitions
RH24 VAC in
RC24 VAC in for AC relays. If a separate 24 VAC is not supplied
to the RC terminal, you should install a jumper from RH to
RC.
C24 VAC common
G1Fan on 1. If you are using a single speed fan, you should
connect it to the G1 terminal. On a multi-speed fan, G1 is the
lowest speed.
G2Fan on 2. On a multi-speed fan, G2 is the medium speed.
G3Fan on 3. On a multi-speed fan, G3 is the highest speed.
W11st stage heat
W22nd stage heat
Y11st stage compressor
Y22nd stage compressor
BReversing valve (heat)
OReversing valve (cool)
DEHDehumidify
HUMHumidify
S1External thermistor. The Color ViewStat supports only one
external sensor.
S2External thermistor. The Color ViewStat supports only one
external sensor.
L1AxLink PWR
L2AxLink AxP
L3AxLink AxM
L4AxLink GND
Preparing Captive Wires
Follow these steps to connect the wiring into a captive-wire connector:
1. Strip 1/4 inch off the wire insulation for all four wires.
2. Tin 2/3 of the exposed wire.
3. Insert each wire into the appropriate captive-wire connector up to the insulation.
4. Tighten the captive screws to secure the fit in the connector.
iewStat Color Communicating Thermostat
7
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