Amplicom PowerTel M5010 User Guide
Mobile Phone
Operating Instructions
PowerTel M5010
HAC Hearing Aid Compatible
to M3 / T3 Rating
The M5010 Phone has a built in Induction Coil and is
hearing aid compatible.
To ensure optimum benefit, users with hearing aids
may wish to select the T setting on their hearing aids.
2
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Contents
1 Safety Information 4. . . . . . . . . . . . . .
2 Preparing the Telephone 8. . . . . . . . .
3 Key Functions − Overview 16. . . . . . . .
4 Preliminary Information 21. . . . . . . . . .
5 Methods of Entering Data 27. . . . . . . . .
6 Telephoning 29. . . . . . . . . . . . . . . . . .
7 Emergency Call Function 34. . . . . . . . .
8 Emergency Call Function, Examples 37.
9 Starting/Ending Emergency Call Function 41
10 Phone Book 42. . . . . . . . . . . . . . . . . .
11 Call List 49. . . . . . . . . . . . . . . . . . . . .
12 SMS − Text Messages 51. . . . . . . . . . .
13 Bluetooth 57. . . . . . . . . . . . . . . . . . . .
14 Voice Mail 58. . . . . . . . . . . . . . . . . . .
15 Services 60. . . . . . . . . . . . . . . . . . . . .
16 Settings 66. . . . . . . . . . . . . . . . . . . . .
17 Menu Structure 75. . . . . . . . . . . . . . . .
18 In Case of Problems 92. . . . . . . . . . . .
19 Technical Facts 96. . . . . . . . . . . . . . . .
20 SAR Information 100. . . . . . . . . . . . . . .
21 Maintenance / Guarantee 101. . . . . . . . .
22 Index 103. . . . . . . . . . . . . . . . . . . . . . .
Service−Hotline: Tel. 0844 800 6503
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Safety Information
1 Safety Information
Please read this operating instruction manual
thoroughly.
Risk of suffocation!
Keep packaging materials and protective foils
out of reach of children.
Intended use
This telephone is designed for use when connected
to a mobile phone network. Any other use is
considered unintended use. Unauthorised
modification or reconstruction is not permitted. Under
no circumstances open the device or complete any
repair work yourself.
Areas of use
Do not use the phone in prohibited areas.
Switch the phone off in the vicinity of medical
equipment (e.g. in hospitals).
Do not use the phone in petrol stations or near
fuels and chemicals.
Inquire by the airline company whether mobile
phones may be used before using the phone in
aircraft.
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Service−Hotline: Tel. 0844 800 6503
Safety Information
General information
Prevent exposure to smoke, dust, vibration,
chemicals, moisture, heat and direct sunlight. The
phone is not waterproof; therefore, keep it dry.
Only use original accessories and batteries.
Never attempt to connect other products.
If you want to connect the phone to another
device, read the manual supplied with that device
with regard to any detailed safety information.
Never attempt to connect incompatible products.
Repairs to this device may only be completed by
qualified service personnel.
All mobile communication equipment is subject to
interference which may impair its performance.
Keep the phone and accessories out of the reach
of children.
The SIM card can be removed. Caution! Small
children can swallow them.
The ringing tone is issued via the loudspeaker.
Take an incoming call first and then hold the
phone to your ear.
This prevents any possible hearing damage.
Only use the phone while driving or riding a
transport vehicle in road traffic when using the
approved hands−free equipment and
appropriately positioned holders. Ensure that no
safety−related functions are interfered with when
Service−Hotline: Tel. 0844 800 6503
5
Safety Information
operating the phone. It is essential to observe the
applicable laws and national regulations.
Always maintain a distance of at least 15 cm to
implanted heart pacemakers to prevent any
possible interference. If you have had a
pacemaker implanted, do not carry the phone in a
breast pocket when switched on. Always hold the
phone to the ear furthest away from the
pacemaker during calls.
Switch the phone off immediately if you notice or
suspect any adverse effects.
This phone is hearing aid compatible. If you wear
a hearing aid, however, please contact your
doctor or the hearing aid manufacturer to inquire
about any possible impairments through mobile
communication equipment.
Do not rely on the mobile phone as a safeguard
for emergencies. For a variety of technical
reasons, it is not possible to guarantee a reliable
connection under all circumstances.
Power adapter plug
Attention: Only use the power adapter plug
supplied because other power supplies could
damage the telephone. Ensure access to the
power adapter plug is not obstructed by
furniture or such.
6
Service−Hotline: Tel. 0844 800 6503
Safety Information
Rechargeable batteries
Attention: Never throw batteries into a fire.
Only use batteries of the same type.
Disposal
In order to dispose of your device, take it to a
collection point provided by your local public
waste authorities (e.g. recycling centre). The
adjacent symbol indicates that the device must
not be disposed of in normal domestic waste!
According to laws on the disposal of electronic
and electrical devices, owners are obliged to
dispose of old electronic and electrical
devices in a separate waste container.
Batteries must be disposed
of at the point of sale or at the
appropriate collection points
provided by the public waste
authorities.
Packaging materials must be disposed of according
to local regulations.
Service−Hotline: Tel. 0844 800 6503
7
Preparing the Telephone
2 Preparing the Telephone
Safety information
Attention: It is essential to read the Safety
Information in Chapter 1 before starting up.
Checking the package contents
2
The package contains:
1 mobile phone 1 power adapter plug
1 Li−ion battery 1 operating manual
1 desktop charging unit
Please note that the phone is delivered with a
protection film on the lens area that should be
removed before use.
Barcode labels on the phone
The barcode labels contains information on the
phone, such as the serial number, for example. Do
not remove it.
Passwords
This mobile phone provides the option of using
passwords. After activating the passwords,
unauthorised third−parties cannot access the data
stored on the phone. If the option is activated,
access to certain functions, e.g. the phone book, is
only possible after entering the correct password.
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Service−Hotline: Tel. 0844 800 6503
Preparing the Telephone
3
PIN & PIN2 codes
The PIN (Personal Identity Number) and PIN2 codes
are 4 to 8−digit numbers. The PIN and PIN2 codes
are given to you, together with the SIM card, by your
network provider.
PUK & PUK2 codes
4
The PUK (Personal Unblocking Key) and PUK2
codes are 4 to 8−digit numbers. These are only
necessary if you enter the PIN code for the SIM card
incorrectly three times in succession and the SIM
card is blocked. The PUK and PUK2 codes are given
to you, together with the SIM card, by your network
provider.
Switching the mobile phone off and on
You can switch the mobile phone off to save the
battery.
3 sec. Switch the phone off
3 sec. Switch the phone on
Service−Hotline: Tel. 0844 800 6503
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Preparing the Telephone
Installing the SIM card
Risk of swallowing small objects!
The SIM card can be removed.
Small children can swallow them.
The emergency call number 112 can still be
dialled even if there is no SIM card installed.
The number is automatically dialled if the
emergency call switch is activated!
Switch the phone off.
Pay attention that the SIM card is not bent or
scratched. Prevent any contact with water, dirt
or electrical charges.
Slide the mobile phone’s
battery compartment cover
towards the bottom using a
little downward pressure. Lift
the battery compartment
cover off the phone
completely.
1
2
If there is already a battery
inside, remove it.
10
2
1
Service−Hotline: Tel. 0844 800 6503
Preparing the Telephone
Slide the SIM card with the
golden contacts facing down
in the moulded SIM card
holder.
Insert the battery. The golden
contacts on the battery must
face towards the top left.
Press lightly on the bottom
end on the battery until it
snaps into place.
Replace the battery
compartment cover back on
the phone. Slider the battery
compartment cover upwards
until it snaps in to place. Take
care to align the plastic lugs.
1
2
1
2
Service−Hotline: Tel. 0844 800 6503
11
Preparing the Telephone
Charging the battery
Before starting to charge the battery, check
that it has been installed properly.
Do not remove the battery while it is being
charged. This could damage the phone.
When charging the battery for the first time, it
should be charged for at least 4 hours. Some
batteries only reach their full capacity after
several complete charge/discharge cycles.
Charging via the mini USB port
5
Open the protective USB
cover on the phone and plug
the charging unit in the mini
USB port.
Connect the charging unit as
illustrated in the diagram. For
safety reasons, only use the
charging unit supplied.
Mains power
outlet
12
Service−Hotline: Tel. 0844 800 6503
Preparing the Telephone
6
Charging via the desktop charging unit
Plug the connector on the
adapter cable in the mini USB
port on the charging unit.
Insert the phone in the
charging unit to charge it.
The current battery charge status is indicated in the
7
display as follows:
Full Half empty Low Empty
It may take a few seconds before the phone
indicates the charging process.
You can use the phone during the charging
process.
You can also charge the phone via a PC. To do this,
connect the phone to the PC using an approved mini
USB cable. The charging process takes longer via
the PC than when using the charging unit.
Only use the mini USB cable approved by the
mobile phone manufacturer. The terms of
guarantee are annulled if a different cable is
used.
Service−Hotline: Tel. 0844 800 6503
13
Preparing the Telephone
Battery status warning
When the battery charge is low, a corresponding
warning message appears in the display.
Charge the battery.
In cases where the battery charge is extremely low, it
is possible that the back−lighting no longer works and
certain functions are no longer available.
Charge the battery.
When the battery charge drops below the minimum
status, the phone switches off automatically.
Tips on the battery
Only use batteries, cables and charging units
approved by the manufacturer, otherwise the battery
could be damaged.
Do not short circuit the battery. Always leave the
battery in the phone to avoid accidentally short
circuiting the battery contacts.
Keep the battery contacts clean and free of dirt.
The battery can be charged/discharged hundreds of
times but its service life is limited. Replace the
battery when the battery power has decreased
noticeably.
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Service−Hotline: Tel. 0844 800 6503
Preparing the Telephone
Setting the display language
Select the language required. Refer to Menu
Structure; Page 83.
The default out of box language is English −
therefore other languages are available such as
French / German etc.
Setting the time and date
Set the time and date. Refer to Menu Structure;
Page 79.
Service−Hotline: Tel. 0844 800 6503
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Key Functions − Overview
3 Key Functions − Overview
9
10
11
16
1
16
8
14 15
2
3
4
7
Service−Hotline: Tel. 0844 800 6503
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5
1213
Key Functions − Overview
1 Earpiece
2 One−touch dialling buttons / Softkeys
3 On/Off button / End Call key
4 Scroll up/down button
5 Microphone
6 Keypad
7 Call button
8 LED
9 Loudspeaker for handsfree mode
10 Emergency call switch
11 Battery compartment cover
12 Mini USB port with cover
13 Charge contacts
14 Volume control
15 Headset socket
16 Attachment eye for strap
The buttons in this operating manual are subsequently
depicted with a uniform contour. Therefore, slight
deviations in the appearance of the symbols on the
mobile phone buttons compared to those depicted here
are possible.
Service−Hotline: Tel. 0844 800 6503
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Key Functions − Overview
1 Earpiece The voice of the caller can be
heard here when no headset
is being worn or the handsfree
equipment has not been
installed, activated and the
device set to Handsfree
mode.
2 One−touch dialling buttons /
Softkeys
A phone number can be
assigned to each one−touch
dialling button and then dialled
directly by pressing and
holding the respective button.
are also softkeys.
The softkeys are assigned
different functions in the
various menus. The current
function is always indicated by
a text directly above the
button in the display.
3 On/Off button/End Call key
Switch the mobile phone on
and off.
Cancel the current process.
End or reject a call.
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Service−Hotline: Tel. 0844 800 6503
Key Functions − Overview
4 Scroll up/down buttons
Navigate in the menus
Open the menu
Open the phone book
5 Microphone Is activated during a call
6 − Keypad
Enter phone numbers and
names or write a text.
7 Call button Take a call or dial a number.
Open the call list.
8 LED Indicates the phone operating
status.
9 Loudspeaker You can hear the caller’s
voice from here when the
phone is in Handsfree mode.
The outgoing alert message is
played back loud via this
loudspeaker.
10 Emergency call switch
Activate emergency call.
11 Battery compartment cover
Cover of the battery
compartment.
12 Mini USB port with cover
Connect a USB plug.
Service−Hotline: Tel. 0844 800 6503
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Key Functions − Overview
13 Charging contacts The phone is charged via
these contacts when in the
charging unit.
14 Volume control
Regulates the volume of the
caller.
15 Headset socket
Connect a headset.
The earpiece, loudspeaker
and microphone are
deactivated. You can only
hear and speak via the
headset.
16 Attachment eye Attach a wrist strap (not
contained in the material
supplied).
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Service−Hotline: Tel. 0844 800 6503
Preliminary Information
Buttons with special functions
Mode Hold Hold
Standby Activate/
Deactivate the
No Alert" call
setting
Incoming call Activate the No
Alert" call setting
for this call only
Hold
A connection is established to your mailbox and you
can play messages recorded; Page 58.
Activate the key
lock
4 Preliminary Information
This chapter provides basic information on using the
operating instruction manual and the telephone.
Description of operating sequences in the manual
Display Description
Displays the contour of buttons
Press the button depicted briefly
2 sec. Press the button depicted for
2 seconds
Service−Hotline: Tel. 0844 800 6503
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Preliminary Information
Hold Press and hold down the button
depicted
Enter numbers or letters
Mobile phone rings
Remove phone from the charging
unit
Place phone in the charging unit
Option
e.g.
Ok
Represents text in the display
Indicates icons in the display
Press the softkey; Page 24
Icons and texts in the handset display
Icon Description
Displays the battery capacity.
Pumping action indicates that the
battery is being charged.
Signal strength of the phone
connection
Alarm1 and/or Alarm2 are activated
A headset is connected
The key lock function is activated;
Page 31
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Service−Hotline: Tel. 0844 800 6503
Preliminary Information
A roaming1 call is in progress
A call is currently being made
There are new calls in the call list;
Page 49
A new SMS2 message has been received; Page 51
The microphone is deactivated
(muted); Page 31
No call alert / silent is activated
Ringing tone only is activated
Vibration alert only is activated
Vibration alert is activated first, then
ringing tone
Vibration alert and ringing tone are
activated
1
Roaming calls: Outgoing or incoming international
calls subject to special charges.
2
SMS: Short Message Service = Service for
sending text messages.
Service−Hotline: Tel. 0844 800 6503
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Preliminary Information
Standby mode
All descriptions in this operating manual assume that
the mobile phone is in Standby mode. The system
switches to Standby mode by pressing the
button, several times if necessary. It may be
necessary to deactivate the key lock function.
Energy−save mode
When the phone has been in Standby mode for
some time, it automatically switches to energy−save
mode. The display no longer lights up. Press any
button to reactivate Standby mode.
Softkeys
The softkeys (2) and (2) are assigned
different functions in the different menus. The
function buttons are always referred to in this manual
according to the texts directly above them in the
display.
8
9
24
2
Service−Hotline: Tel. 0844 800 6503
2
Preliminary Information
Button In Standby mode In a menu
− Open the main
menu
− Initiate release of
the key lock
− Various
functions
− Various
functions
function
Navigating in the menu
10
All the functions can be accessed via the various
menus. Refer to Menu Structure, Page 75, for
information on how to access each respective function.
Menu
() Open the main menu
/ Select the submenu required
Ok
() Open the submenu
/ Select the function required
Ok
/
Ok
Open the function
Select the setting required
Use the keypad to enter
numbers or letters
(softkey) Confirm the entries
(softkey) Move one level back
Cancel programming and
saving processes and return
to Standby mode
Service−Hotline: Tel. 0844 800 6503
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Preliminary Information
Creating phone book entries − example
The way in which to navigate through the menus and
define settings is explained by means of the example
Creating phone book entries. Proceed as in this
example for all the settings.
Menu
Open the main menu
11
26
/
/
/
Edit
/
Ok
Phonebook
Ok
Select Phonebook" and
confirm it
Add New
Ok
Select the submenu and
confirm it
To SIM
or
To Phone
Select the memory location
and confirm it
Ok
Ok
Open Edit mode, enter the
name and confirm it
Home Number Edit
Select another menu to edit
and confirm it
Open Edit mode, enter the
number and confirm it
Service−Hotline: Tel. 0844 800 6503
Ok
Methods of Entering Data
/
Edit
Select another menu to edit
and confirm it
Enter any further information regarding this name
according to the procedure described. When all the
necessary information has been entered,
Done
Ok
Conclude the phone book
entry
Save?
Yes
or
No
Save or reject the entries
5 Methods of Entering Data
12
The keypad is also labelled with letters for the entry
of text.
The phone provides various methods by which text
can be entered. These are used when entering or
editing contacts in the phone book, when searching
for names in the phone book and when writing SMS
text messages.
Not every method is always available for each
application.
Service−Hotline: Tel. 0844 800 6503
27
Methods of Entering Data
Entering text
Multitap
In order to enter text in Multitap mode, press the
button labelled with the corresponding letter/
character. If the first character of the group is
required, press the button once. If the second
character is required, press it twice, and so on.
To enter two characters assigned to the
same button, press the button the respective
number of times to enter the first character.
Then wait for approx. 2 seconds and enter
the second letter.
Multitap upper case
Multitap lower case
Numbers
To switch between the input modes, press
the button.
Punctuation and special characters
To access Editing mode, press the button.
Punctuation marks and special characters are
displayed. Use the / buttons to select the
required character and insert it by pressing the
softkey. To enter a space, press button.
Ok
28
Service−Hotline: Tel. 0844 800 6503
Telephoning
6 Telephoning
Taking a call
{} Take the call
Rejecting a call
{} Reject the call
Ending a call
End the call
Making a call
Enter the phone number
Delet
e
Dial the phone number
Call list
Your mobile phone stores the last numbers dialled
(redialling), calls received and missed calls in a
call list.
Open the call list
/ Select the entry and dial it
Delete the last digit if incorrect
Dialling numbers from the phone book
You must have already stored phone numbers in the
phone book; Pages 26 and 42.
Open the phone book
/ Select the entry and dial it
Service−Hotline: Tel. 0844 800 6503
29
Telephoning
If you have assigned several phone numbers to the
entry, select the number required.
/ Select the relevant number
Dial the number
Quick dialling
You must have already assigned phone numbers to
the one−touch buttons; Page 66.
3 sec. , or
Setting the receiver volume
The volume can be adjusted during a call.
or Select the required volume
Talk time display
The duration of a call is displayed during a call in
hours, minutes and seconds.
Handsfree
This function is used to listen to the caller via the
loudspeaker.
H−Free
13
Press the one−touch dialling
button
14
Activate the handsfree
function with
30
H−Held
Deactivate the handsfree
facility
Service−Hotline: Tel. 0844 800 6503
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