Amplicom PowerTel 720 User Manual

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Amplicom PowerTel 720 User Manual

PowerTel 720 Assure +

PowerTel

7 SERIES

PowerTel 720 Assure + Twin

PowerTel 725 Reliant +

User Guide

Contents

Important Safety Instructions

4

 

Making Calls from a Handset

31

 

Getting Started.................................................................

6

 

Menu Options – Cordless Phone .......................................

34

Base Phone Guide..............................................................

7

 

Phone Book – Cordless Phone............................................

39

Cordless Handset and Charger Base................................

8

 

Caller List – Cordless Phone................................................

43

Cordless Phone Handset Display Icons ...........................

9

 

Wrist Shaker........................................................................

45

Set Up...............................................................................

10

 

Using the Wrist Shaker......................................................

50

Phone Menu and Display Guide.....................................

11

 

Help and Support...............................................................

51

Using the Answering Machine........................................

12

 

Troubleshooting Guide.....................................................

51

Use on a Private Branch Exchange.................................

21

 

Technical Details................................................................

54

Calling Functions ...........................................................

24

 

Default Settings.................................................................

5 5

Adding a Handset ...........................................................

29

 

Maintenance And Warranty .............................................

56

.........................................................................Index

 

 

58

 

2 Instructions available in other languages at www.amplicomusa.com.

FCC Compliance

FCC Compliance

The FCC requires that you will be advised of certain requirements involving the use of this telephone.

1.This equipment complies with Part 68 of the FCC rules. A label on the base unit of this equipment contains, among other information, the ACTA Registration Number (US:AAAEQ##TXXXX) and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.

2.An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment.

3.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

4.The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called.

In most, but not all areas, the sum of the REN of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.

NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

5.If your telephone causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC.

6.Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

7.If you experience trouble with the telephone, please contact the Amplicom Service Center at 1-866-AMPLICOM (267-5426) for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem have been corrected or you are sure that the equipment is not malfunctioning.

8.This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. Changes or modifications not expressly approved in writing by Amplicom may void the user’s authority to operate this equipment.

Some cordless phones operate at frequencies that may cause interference to nearby TVs and VCRs; to minimize or prevent such interference, the base of the cordless phone should not be placed near or on top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

9.This product is equipped with a cordless handset, it is hearing aid compatible.

10.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

FCC RF Radiation Exposure Statement:

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. for Handset unit it has been tested and meets the FCC RF exposure Guidelines,

For base unit it should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

3

saFety

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1..Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2..Do not use the telephone to report a gas leak in the vicinity of the leak.

3. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. Save these instructions for future use.

SAVE THESE INSTRUCTIONS

Avoid using a Telephone(other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

Intended use

This phone is suitable for use on a public telephone network. Any other use is considered unintended use. Unauthorized modification or reconstruction is not permitted. Do not open the device and attempt any repair work yourself.

Phone location

Locate the base, corded phone, and wrist-shaker base:

On a dry, flat and stable surface

Where the power cable will not be a trip hazard

4

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saFety

Where it is not obstructed by furniture

At least three feet from other electrical appliances

Away from smoke, dust, vibration, chemicals, moisture, heat or direct sunlight.

Power failure – What to do

Power failure can affect your phone and equipment. Only the corded phone will work if there is a power failure.

Medical equipment

Do not use the phone near emergency or intensive care medical equipment, or during an electrical storm. If you have a pacemaker check with a medical expert before using this product.

Hearing aid compatibility

This phone works with most popular hearing aids. However, given the wide range of hearing aids available, the phone may not function fully with every hearing aid. Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The charger unit is charging only for handset PowerTel 700 Assure, PowerTel 701 Extender, PowerTel 711 Extender Voice, PowerTel 720 Assure +, PowerTel 730 Assure Voice +, PowerTel 780 Assure, PowerTel 785 Assure Responder, and so on.

Handset unit: Use only the supplied adapter.

Caution: The phone will produce high volume when Boost is switched on.

1-866-AMPLICOM (267-5426)

5

1-866-AMPLICOM (267-5426)

Getting started

Getting Started — Included Equipment

PowerTel 720 Assure + - Amplified Cordless Phone with Answering Machine

1 base unit with integrated Answering Machine)

1 cordless handset

1 rechargeable battery pack 3AAA 3.6V NiMH

1 power adapter

1 telephone cable

PowerTel 725 Reliant + - Amplified Cordless Phone with Answering Machine and Wrist Shaker

As PowerTel 720 Assure + and includes:

1 Wrist Shaker with Strap

1 Charger unit for Wrist Shaker (with Power Adapter Plug attached)

PowerTel 720 Assure + Twin - Amplified Cordless Phone with Answering Machine, and Additional Cordless Accessory Handset

1 base unit with integrated Answering Machine

2 cordless Handsets

2 Rechargable Battery Packs & 3 AAA 3.6V NiMH

1 charger base for cordless handset( with Power Adapter Plug Attached)

1 power adapter

1 telephone cable

6

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PHONE GUIDE

PowerTel 720 Assure + Phone Base

5

4

3

2

1

1 Date/Time

2Answer on/off/Stop/ Answer mode

3Indicator light for new answer machine messages received

13

4

5

 

12

6

 

11

 

10

7

 

8

 

9

 

10

 

 

8

 

11

6

7

9

12

 

 

 

 

 

 

 

 

 

13

Outgoing message

Find handset/Registration

Incoming call/Charging/ Line in use

Rewind/Set language

Play/Pause/OK

Fast forward/Memo

Answer machine message counter/Status display

Delete

Volume up

Volume down

1-866-AMPLICOM (267-5426)

7

 

 

handset and CharGer Base

PowerTel 701 Extender Handset and Charger Base

1

2 13 3 22

23

4

5

6

7

8

9

10

M

 

 

erTel 7 S

 

 

 

w

er

 

o

 

 

ie

 

P

 

 

 

s

 

 

 

 

 

M

 

 

 

 

M

REDIAL

MENU INT

FLASH

TONE

CID

25

1

 

11

2

3

12

4

14

5

15

 

166

177

Incoming call

Memory 1

Boost

Display

Enter Menu/Mute/

Delete

Internal call

External call/

Handsfree

 

19

8

/Ringer on/off

 

9

Pause

 

 

 

20

 

(long press 0)

 

 

 

LOCK

 

10

Microphone

 

 

 

21

11

Memory 3

 

 

 

 

12

Volume

 

 

 

up/down

 

 

13

Memory 2

14Up/Redial

15Headset socket (Headset not included)

16Phone book/Save/ OK

17Recall

18End call

19Down/Calls list/ Equalizer

20Keypad

21#/Keylock

22Red Light Boost Indicator

23Select Profile (P)

24Charging

25Transfer call

24

Optional (May not be included)

Warning: This Handset has been specially designed for individuals who are hard of hearing and has a normal volume which is louder than a standard phone. Use

of the Boost feature can cause hearing damage to individuals who are not experiencing hearing loss.

8

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handset display iCons

Cordless Phone Handset Display Icons

The following icons can appear in the LCD display:

Phone book mode

More information to view up

More information to view down

Battery status

Ringer off

Keylock is on

Handsfree mode

Call in progress

Internal call in progress (if additional handsets are installed)

Play messages fast forward

Boost receiver volume is on

(Icon will flash)

Mute handset microphone

New calls

Answering machine is on

Answering machine is off

When steady— handset is in range When flashing — handset out of

range

1-866-AMPLICOM (267-5426)

9

 

 

Set UP

Set Up

Note: The Amplicom customer service toll free number has been pre-installed in the phone book of every telephone and cannot be edited or removed.

1. Connect the base

i.Plug the power adapter into the base unit and the other end into a wall socket. The unit should power on and the display will light up.

ii.Plug the telephone cable into the base unit

WARNING: Do not connect phone line to the phone socket yet.

2. Connect the cordless phone charger base (Optional if included)

Plug the other power adapter that is already attached to charger base into the wall socket and switch the power on.

3. Install the battery pack

Insert the rechargeable battery pack into the handset as shown.

Dispose of battery pack properly. Do not allow battery pack to come into contact with fire or water.

4. Charge the handset

Place the handset on its base to charge for a minimum of 16 hours before use.

5. Connect telephone cable

After initial charge, plug the telephone cable into the telephone wall socket.

YOUR POWERTEL PHONE IS NOW READY TO USE!

10

Service Center

 

 

Set UP

Phone Menu and Display Guide

The phone menu display allows access to the full phone functionality.

Open main menu: Press .

TONE

Browse sub menu: Open the main menu and then press REDIAL or CID .

TONE

Select sub menu item: Scroll using is REDIAL or

CID

 

highlighted and press

or OK .

 

Browse a function: Open the sub menu and press

until the menu item desired

 

TONE

 

REDIAL or

CID

.

 

 

 

 

TONE

 

Select a function: Scroll using

REDIAL or

CID

until the required function is

 

highlighted and press

or

OK .

 

 

Enter digits or letters: Use the keypad.

Confirm or save an entry or action: Press

or SAVE .

Cancel and return to standby: press .

Note: After 20 seconds, the phone will go into standby mode unless a button is pressed.

1-866-AMPLICOM (267-5426)

11

 

 

ANSWERING MACHINE

Using the answering machine

After setting up the phone system, use the following steps to set up and use the answering machine.

Switch answering machine on or off

Press to turn the answering machine off and on.

The current answer mode will be announced.

When new messages are received, the message counter on the base and the base indicator light flash. The message counter also indicates the number of messages.

Set the language

Choose the answering machine voice prompt language: English, Spanish or French.

1.Press and hold on the base for 10 seconds until two letters appear in the message counter display: = English, = French and = Spanish.

2.Repeat the above procedure until the desired language code is displayed.

Adjust the base loudspeaker volume

Increase or decrease the base loudspeaker volume using and . The volume level is displayed on the base message counter, e.g. LI-5.

12

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ANSWERING MACHINE

Set the answer mode

Choose the answer mode: Answer & Record, Answer only or Answer off. With the machine in Answer only mode callers will not be able to leave a message.

1.Press to switch the answering machine on.

2.To change the mode between Answer & Record, Answer Only or

Answer Off, press and hold

 

 

 

 

 

for two seconds.

 

 

 

 

 

 

 

 

 

 

 

Check the outgoing message

Press to hear the current outgoing message.

Record an outgoing message

The outgoing message must be less than two minutes long. To change the default answering message:

1.Press and hold on the base for two seconds. Record the new message after the beep. The base message counter will display during recording.

2.To stop recording, press . The new message will be played back, and the base message counter will display .

Note: to return to the default message, press and hold DELETE while the outgoing message is playing.

1-866-AMPLICOM (267-5426)

13

 

 

ANSWERING MACHINE

Set the answer delay

Choose the number of times the phone will ring before the answering machine answers an incoming call. Or, choose Time Saver, if no one will be available

to answer the phone. Time Saver is useful if someone will be calling in from a different phone to listen to messages: if the machine answers after 2 rings,

there are new messages to listen to. If it answers after 5 rings, there are no new messages. This feature gives the option of hanging up after 3 rings (because there are no new messages) to save time and avoid being charged for the call.

1.Press and hold (located underneath the base) for two seconds. The current ring delay setting will be announced and will also be displayed on the message counter e.g. or (for Time Saver).

2.Use and to select either the number of rings (2 - 9) or Time Saver. Press to confirm.

Set the day and time

1.Press and hold for two seconds.

2.Choose a day of the week using or . Press to confirm.

3.Choose the hour using or . The digits will also appear on the base message counter. Press to confirm.

4.Choose the minutes using the or buttons, the digits will also be shown

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ANSWERING MACHINE

on the base message counter. Press to confirm.

Check the day and time

1. Press . The current day and time are announced.

Record a memo

Memo messages can be played back like normal messages.

1.Press and hold for two seconds.

2.After the beep, record the memo. The message counter will show while recording.

3.Press to stop recording. The base indicator light and the message counter will flash, and the counter will increase by one digit, e.g. .

1-866-AMPLICOM (267-5426)

15

 

 

ANSWERING MACHINE

Listen to messages or memos using the base buttons

Messages and memos are played in reverse order, with newer messages played first. The time and date of each message or memo is announced before playback.

Use the following buttons to control message playback:

To play or pause, press

To stop, press

To rewind, press

To fast forward, press

Delete a single message or memo

1.Press to play a message or memo.

2.To delete it, press and hold for two seconds while the message or memo is playing. The message counter will display while deletion is taking place.

Delete all messages and memos

1. Press and hold for two seconds when no messages are being played.

2. Press

again, to confirm the deletions. The message counter will show

to indicate that deletion is taking place.

16

Service Center

ANSWERING MACHINE

Memory full

When the memory is full, the answering machine announces that fact, automatically stops taking more messages, and switches to Answer Only mode. Some existing messages or memos must be deleted before any new messages can be recorded.

Access the answering machine from a remote location

Messages on the answering machine can be listened to from other phones, including mobile phones.

A PIN (Personal Identification Number) code is required to access the answering machine. The default code is 000. Change the PIN code to keep messages secure.

1-866-AMPLICOM (267-5426)

17

 

 

ANSWERING MACHINE

Change PIN

1.Press and hold (located underneath the base) for two seconds. The current 3 digit PIN will be announced and the first new digit requested. Enter

a digit between 0 and 9.

2.Select the new first digit using or , the digits will also be shown on the base message counter. Press to confirm.

3.Repeat the above procedure for the 2nd and 3rd new digits.

4.After the 3rd digit has been confirmed, the new PIN will be announced.

Press at any time to exit the Change PIN code mode and return to standby. The PIN code will remain unchanged.

Call in to check messages

1.Dial the system’s phone number from a remote phone and wait until the answering machine picks up the call.

2.Press twice, then enter the 3 digit PIN after the voice prompt.

3.Refer to the next section, “Manage messages from another phone” for additional instructions.

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