Amplicom PowerTel 720 User Manual

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Page 1

PowerTel

PowerTel 720 Assure +

User Guide

PowerTel 720 Assure + Twin PowerTel 725 Reli

SERIES

ant +

Page 2

Contents

Important Safety Instructions ........................................4

Getting Started .................................................................6

Base Phone Guide..............................................................7

Cordless Handset and Charger Base ................................8

Cordless Phone Handset Display Icons ...........................9

Set Up...............................................................................10

Phone Menu and Display Guide .....................................11

Using the Answering Machine ........................................12

Use on a Private Branch Exchange .................................21

g Functions ........................................................... 24

Callin

Adding a Handset ...........................................................29

Index.........................................................................58

Making Calls from a Handset .............................................31

Menu Options – Cordless Phone .......................................34

Phone Book – Cordless Phone ............................................39

Caller List – Cordless Phone ................................................43

Wrist Shaker ........................................................................45

Using the Wrist Shaker ......................................................50

Help and Support ...............................................................51

roubleshooting Guide .....................................................51

Technical Details ................................................................54

Default Settings .................................................................55

aintenance And Warranty .............................................56

Instructions available in other languages at www.amplicomusa.com.

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FCC ComplianCe

FCC Compliance

The FC C requir es that y ou will be a dvise d of cer tain re quire ments in volvin g the use of t his tele phone .

1. This eq uipmen t compli es with P art 68 o f the FCC r ules. A l abel on t he base un it of this e quipme nt cont ains, a mong oth er infor mation , the ACTA Reg istra tion Num ber

(US:A AAE Q##T XXXX) a nd the Rin ger Equi valenc e Number ( REN) for thi s equipm ent. You mu st, upo n reque st, pro vide thi s inform ation to y our tele phone c ompany.

2. An app licab le cer tica tion jac ks Universa l Serv ice Ord er Code s (USOC) fo r the equi pment i s provid ed (i.e., R J11C) in the packa ging wit h each pi ece of ap proved

termi nal equip ment .

3. A plug a nd jack u sed to co nnect t his equi pment t o the pre mises w iring and t eleph one net work mu st comp ly with t he appl icable F CC Par t 68 rule s and req uirem ents

adopt ed by the AC TA. A com pliant t elepho ne cord a nd modul ar plug is p rovide d with th is produ ct. I t is desig ned to be c onnec ted to a compa tible mo dular jac k that is

also compliant. See installation instruc tions for details.

4. The R EN is usef ul to det ermine t he quant ity of d evice s you may c onnec t to your te lephon e line and s till have a ll of thos e devic es ring w hen your n umber is c alled.

In mos t, but no t all area s, the sum o f the REN of a ll devic es shou ld not exc eed ve (5 .0). To be cer tain of t he numbe r of devi ces you ma y conne ct to you r line, as

dete rmined b y the REN, yo u should c all your lo cal te lephon e compa ny to dete rmine th e maximu m REN for you r callin g area.

NOTIC E: If your h ome has sp ecial ly wire d alarm eq uipmen t conne cted t o the tele phone li ne, ensu re the ins tallation of t his equi pment d oes not d isable y our alarm

equip ment. I f you have qu estio ns abou t what wi ll disab le alarm e quipme nt, con sult you r telep hone com pany or a qu alied i nstal ler.

5. If you r teleph one cau ses har m to the tel ephon e netw ork, th e teleph one com pany may di scon tinue you r serv ice tem porari ly. If poss ible, th ey will no tify y ou in

advan ce. But i f advan ce noti ce is not pr acti cal, you w ill be not ied as s oon as po ssibl e. You will be a dvise d of your ri ght to le a c omplain t with th e FCC.

6. Your tele phone c ompany m ay make ch anges to i ts fac ilitie s, equip ment, o perat ions or pr oced ures tha t could a ffe ct the pr oper op erati on of your eq uipmen t. If the y

do, you wi ll be give n advanc e notic e so as to gi ve you an op port unity t o mainta in uninte rrupt ed ser vice.

7. If you expe rienc e troubl e with th e telep hone, pl ease co ntac t the Amp licom S ervic e Center at 1- 866 -AMPL ICOM (26 7-542 6) for rep air/wa rrant y informatio n. The

telep hone co mpany may a sk you to d iscon nect th is equip ment fr om the ne twor k until the p roble m have bee n corre cted o r you are su re that th e equip ment is no t

malfunctioning.

8. Thi s equipm ent may no t be used o n coin se rvic e provid ed by the t eleph one comp any. Conn ectio n to part y lines is subj ect to s tate t arif fs. (Con tact y our sta te publ ic

utility commission or corporation commission for information.)

This de vice c omplie s with Par t 15 of the FCC Rule s. Oper ation is s ubjec t to the followi ng two c onditi ons: (1) This de vice ma y not cau se harmf ul inter ference, a nd (2) this

devic e must a ccep t any inter ference r eceiv ed, inc luding in terf erenc e that ma y cause un desir ed oper ation . Privac y of comm unica tions may n ot be en sured w hen usin g

this ph one. Cha nges or mo dica tions n ot expre ssly a pprove d in writi ng by Amp licom ma y void the us er’s aut horit y to operate th is equip ment.

Some c ordles s phone s opera te at fr equen cies tha t may cau se inte rfer ence to n earby T Vs and VCRs; to minim ize or pre vent suc h inter ference, t he base o f the cord less

phone s hould no t be plac ed near o r on top of a T V or VCR; an d, if inte rfer ence is e xperi enced , moving t he cordl ess te lephon e fart her away f rom the T V or VCR will

often reduce or eliminate the interference.

9.This pro duct i s equip ped wi th a cord less handse t, it is he aring aid compatible.

10. Conn ecti on to par ty lin e ser vice is s ubjec t to st ate tariff s. Contac t the st ate pub lic utility c ommission, pu blic se rvic e commission or corp orati on commission for information.

FCC RF Radiati on Exposure S tatement:

This equipme nt comp lies with FCC RF radiation exp osure limits s et for th for an uncontrolle d environment. for Handset unit it ha s been tested and mee ts the FCC RF exposure Gui delines, For base unit it s hould b e inst alled an d operated wi th a minim um dist ance o f 20 centimeters be twee n the rad iator and your bo dy.

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saFety

Important Safety Instructions

Whe

n using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury to persons, including the following:

Do not use this product near water, for example, near a bath tub, wash bowl,

kitchen sink or laundry tub, in a wet basement or near a swimming pool.

Do not use the telephone to report a gas leak in the vicinity of the leak.

3. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a re. They may explode. Check with local codes for possible special disposal instructions. Save these instructions for future use.

SAVE THESE INSTRUCTIONS

Avoid using a Telephone(other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

Intended use

This phone is suitable for use on a public telephone network. Any other use is considered unintended use. Unauthorized modication or reconstruction is not permitted. Do not open the device and attempt any repair work yourself.

Phone location

Locate the base, corded phone, and wrist-shaker base:

• On a dry, at and stable surface

• Where the power cable will not be a trip hazard

Service Center

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saFety

• Where it is not obstructed by furniture

• At least three feet from other electrical appliances

Away from smoke, dust, vibration, chemicals, moisture, heat or direct sunlight.

•

Power failure – What to do

Power failure can affect your phone and equipment. Only the corded phone will work if there is a power failure.

Medical eq

Do not use the phone near emergency or intensive care medical equipment, or during an electrical storm. If you have a pacemaker check with a medical expert before using this product.

uipment

Hearing aid compatibility

This phone works with most popular hearing aids. However, given the wide range of hearing aids available, the phone may not function fully with every hearing aid. Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The charger unit is charging only for handset PowerTel 700 Assure, PowerTel 701 Extender, PowerTel 711 Extender Voice, PowerTel 720 Assure +, PowerTel 730 Assure Voice +, PowerTel 780 Assure, PowerTel 785 Assure Responder, and so on.

Handset unit: Use only the supplied adapter.

Caution: The phone will produce high volume when Boost is switched on.

1-866-AMPLICOM (267-5426)

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Service Center

GettinG started

Getting Started — Included Equipment

PowerTel 720 Assure + - Amplified Cordless Phone with Answering Machine

•

1 base unit with integrated Answering Machine)

1 cordless handset

•

1 rechargeable battery pack 3AAA 3.6V NiMH

• 1 power adapter

• 1 telephone cable

PowerTel 725 Reliant + - Amplified Cordless Phone with Answering Machine and Wrist Shaker

As PowerTel 720 Assure + and includes:

• 1 Wrist Shaker with Strap

• 1 Charger unit for Wrist Shaker (with Power Adapter Plug attached)

PowerTel 720 Assure + Twin - Amplified Cordless Phone with Answering Machine, and Additional Cordless Accessory Handset

•

1 base unit with integrated Answering Machine

• 2 cordless Handsets

• 2 Rechargable Battery Packs & 3 AAA 3.6V NiMH

•

1 charger base for cordless handset( with Power Adapter Plug Attached)

• 1 power adapter

• 1 telephone cable

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PowerTel 720 Assure + Phone Base

Date/Time

Answer on/off/Stop/

Indicator light for new answer

Outgoing message

Find handset/Registration

Incoming call/Charging/

PHONE GUIDE

Answer mode

machine messages received

Line in use

7 9

1-866-AMPLICOM (267-5426)

Rewind/Set language

Play/Pause/OK

Fast forward/Memo

Answer machine message

counter/Status display

Delete

Volume up

Volume down

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handset and CharGer Base

PowerTel 701 Extender Handset and Charger Base

M M

5 6

ptional (May not be included)

REDIAL

INT FLASH

TONE

CID

Incoming call

Memory 1

Boost

Display

Enter Menu/Mute/

Delete

Internal call

External call/

Handsfree

/Ringer on/off

Pause

(long press 0)

Microphone

Memory 3

Volume

up/down

Memory 2

Warning: This Handset has been specially designed for individuals who are hard of hearing and has a normal volume which is louder than a standard phone. Use of the Boost feature can cause hearing damage to individuals who are not experiencing hearing loss.

LOCK

Up/Redial

Headset socket

(Headset not included)

Phone book/Save/

Recall

End call

Down/Calls list/

Equalizer

Keypad

#/Keylock

Red Light Boost

Indicator

Select Profile (P)

Charging

Transfer call

Service Center

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handset display iCons

Cordless Phone Handset Display Icons

The following icons can appear in the LCD display:

Phone book mode

More information to view up

More information to view down

Battery status

Ringer off

Keylock is on

Handsfree mode

Call in progress

Internal call in progress (if

additional handsets are

installed)

Play messages fast forward

Boost receiver volume is on

(Icon will ash)

Mute handset microphone

New calls

Answering machine is on

Answering machine is off

When steady— handset is in range

When ashing — handset out of

range

1-866-AMPLICOM (267-5426)

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Set UP

Set Up

Note: The Amplicom customer service toll free number has been pre-installed in the phone book of every telephone and cannot be edited or removed.

Connect the base

Plug the power adapter into the base unit and the other end into a

wall socket. The unit should power on and the display will light up.

ii.

Plug the telephone cable into the base unit

WARNING: Do not connect phone line to the phone socket yet.

2. Connect the cordless phone charger base

Plug the other power adapter that is already attached to charger base into the wall socket and switch the power on.

(Optional if included)

3. Install the battery pack

Insert the rechargeable battery pack into the handset as shown. Dispose of battery pack properly. Do not allow battery pack to come into contact with re or water.

4. Charge the handset

Place the handset on its base to charge for a minimum of 16 hours before use.

5. Connect telephone cable

After initial charge, plug the telephone cable into the telephone wall socket. YOUR POWERTEL PHONE IS NOW READY TO USE!

Service Center

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Set UP

Phone Menu and Display Guide

The phone menu display allows access to the full phone functionality.

Open main menu: Press .

TONE

Browse sub menu: Open the main menu and then press

TONE

Select sub menu item: Scroll using is

REDIAL

CID

or until the menu item desired

REDIAL

or .

CID

REDIAL

TONE

REDIAL

TONE

CID

or until the required function is

CID

or .

highlighted and press or .

Browse a function: Open the sub menu and press

Select a function: Scroll using

highlighted and press or .

Enter digits or letters: Use the keypad.

Confi

rm or save an entry or action: Press or

Cancel and return to standby: press

SAVE

Note: After 20 seconds, the phone will go into standby mode unless a button is pressed.

1-866-AMPLICOM (267-5426)

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ANSWERING MACHINE

Using the answering machine

After setting up the phone system, use the following steps to set up and use the answering machine.

Switch answering machine on or off

Press to turn the answering machine off and on. The current answer mode will be announced.

When new messages are received, the message counter on the base and the base indicator light  ash. The message counter also indicates the number of messages.

Set the language

Choose the answering mach French.

1. Press and hold me

ssage counter display: = English,

2. Repeat the above procedure until the desired language code is displayed.

on the base for 10 seconds until two letters appear in the

ine voice prompt language: English, Spanish or

= French and = Spanish.

Adjust the base loudspeaker volume

Increase or decrease the base loudspeaker volume using and The volume level is displayed on the base message counter, e.g.

LI-5.

Service Center

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REDIAL/P

REDIAL

ANSWERING MACHINE

Set the answer mode

Choose the answer mode: Answer & Record, Answer only or Answer off. With the machine in Answer only mode callers will not be able to leave a message.

1. Press

2. To change the mode between Answer & Record, Answer Only or Answer Off, press and hold

to switch the answering machine on.

for two seconds.

Check the outgoing message

Press to hear the current outgoing message.

Record an outgoing message

The outgoing message must be less than two minutes long. To change the default answering message:

1. Press and hold after the beep. The base message counter will display during recording.

2. To stop recording, press the base message counter will display .

outgoing message is playing.

on the base for two seconds. Record the new message

. The new message will be played back, and

DELETE

while the Note: to return to the default message, press and hold

1-866-AMPLICOM (267-5426)

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REDIAL/P

ANSWERING MACHINE

Set the answer delay

Choose the number of times the phone will ring before the answering machine answers an incoming call. Or, choose Time Saver, if no one will be available to answer the phone. Time Saver is useful if someone will be calling in from a different phone to listen to messages: if the machine answers after 2 rings, there are new messages to listen to. If it answers after 5 rings, there are no new messages. This feature gives the option of hanging up after 3 rings (because there are no new messages) to save time and avoid being charged for the call.

1. Press and hold

(located underneath the base) for two seconds. The current ring delay setting will be announced and will also be displayed on the message counter e.g.

2. Use

Press

and

to select either the number of rings (2 - 9) or Time Saver.

to con rm.

or (for Time Saver).

Set the day and time

1. Press and hold

2. Choose a day of the week using or . Press

Choose the hour using

message counter. Press

4. Choose the minutes using the

for two seconds.

or . The digits will also appear on the base

to con rm.

or buttons, the digits will also be shown

to con rm.

Service Center

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REDIAL/P

ANSWERING MACHINE

on the base message counter. Press

to con rm.

Check the day and time

1. Press

. The current day and time are announced.

Record a memo

Memo messages can be played back like normal messages.

1. Press and hold

After the beep, record the memo. The message counter will show

while recording.

3. Press

counter will  ash, and the counter will increase by one digit, e.g. .

to stop recording. The base indicator light and the message

for two seconds.

1-866-AMPLICOM (267-5426)

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REDIAL/P

ANSWERING MACHINE

Listen to messages or memos using the base buttons

Messages and memos are played in reverse order, with newer messages played  rst. The time and date of each message or memo is announced before playback.

Use the following buttons to control message playback:

• To play or pause, press

• To stop, press

• To rewind, press

• To fast forward, press

Delete a single message or memo

1. Press to play a message or memo.

2. To delete it, press and hold memo is playing. The message counter will display while deletion is taking place.

for two seconds while the message or

Delete all messages and memos

1. Press and hold for two seconds when no messages are being played.

2. Press

to indicate that deletion is taking place.

again, to con rm the deletions. The message counter will show

Service Center

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REDIAL/P

ANSWERING MACHINE

Memory full

When the memory is full, the answering machine announces that fact, automatically stops taking more messages, and switches to Answer Only mode. Some existing messages or memos must be deleted before any new messages can be recorded.

Access the answering machine from a remote location

Messages on the answering machine can be listened to from other phones, including mobile phones.

A PIN (Personal Identication Number) code is required to access the answering machine. The default code is 000. Change the PIN code to keep messages secure.

1-866-AMPLICOM (267-5426)

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SWERING MACHINE

Change PIN

1. Press and hold (located underneath the base) for two seconds. The

current 3 digit PIN will be announced and the  rst new digit requested. Enter

a digit between 0 and 9.

base message counter. Press

3. Repeat the above procedure for the 2nd and 3rd new digits.

4. After the 3rd digit has been con rmed, the new PIN will be announced.

Press at any time to exit the Change PIN code mode and return to standby. The PIN code will remain unchanged.

or , the digits will also be shown on theSelect the new  rst digit using

to con rm.

Call in to check messages

1. Dial the system’s phone number from a remote phone and wait until the answering machine picks up the call.

2. Press

3. Refer to the next section, “Manage messages from another phone” for

additional instructions.

twice, then enter the 3 digit PIN after the voice prompt.

Service Center

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TONE

ANSWERING MACHINE

Manage messages using another phone

Use these numbers to manage messages from a remote location.

Press…

1 to Rewind

2 to Play or Pause your messages

3 to Fast Forward through your messages

4 to Hear the outgoing message

5 to Record outgoing message (6 to stop recording)

6 to Stop messages

7 to Delete current message 8 to Turn OFF answering machine

8 to Turn O F F answering machine

9 to Turn ON answering machine

# to Record a memo (6 to stop recording)

Use the cordless handset

1. Open the answering machine menu by pressing A or

2. When Ans Machine is displayed, press B or OK.

3. Scroll using

CID

to display desired function

Play Msgs, Ans On/Off, Record Memo, Outgoing Msg, Ans Settings, then press

B or OK.

1-866-AMPLICOM (267-5426)

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REDIAL

TONE

ANSWERING MACHINE

If Play msg you will be given further choice to Play New Msgs or Play All Msgs.

Ans On/Off turns Answering Machine ON or OFF. Outgoing Msg will give you

the option to either Record Message or Play Message. Ans Settings will give

you the option to setup your Answering Machine. AnswerMode - Answer Only

or Answer and record, Answer Delay - (2-15 rings) or Time Saver, Security

Code - option to set a new pin code is for remote access Language - English

French or Spanish.

4. Press to return to standby.3. The display will conrm action.

5. Using the keypad, enter a name for this stored number and press .

6. Edit the number for this name, if needed, and press .

7. Scroll using

CID

to choose the ringer for this entry and press .

Service Center

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FLASH

REDIAL/P

use on a private BranCh exChanGe

Use on a Private Branch Exchange

If the phone is on an exchange (e.g. dial 9 to get an outside line), calls can be

transfered or called back by using the

button. Check with the system administrator for system set-up and instructions. Private exchanges are normally used in a business-setting.

Set the recall time using the cordless handset

FLASH

until Base

1. Open the menu by pressing A or

, then scroll using

REDIAL

settings is highlighted and press B or OK.

2. Scroll using

REDIAL

FLASH

until Recall is highlighted and press B or OK.

3. The current recall timing setting (e.g. Short) will be displayed.

1-866-AMPLICOM (267-5426)

Page 22

uussee oonn aa pprriivvaattee BBrraannCChh eexxCChhaannGGee

4. Choose the desired recall timing setting (Short or Long) using

REDIAL

FLASH

and press B or SAVE.

Insert a dialing pause

Insert a pause before the dial tone if the system requires an outside line which takes awhile to connect.

To insert a dialling pause using your cordless handset, enter the number to reach the outside line and then press

for two seconds. A P on the display

will show dialing pause is active.

Note: A dialing pause can be used with a phone number in the phone book.

Set the dial mode

There is a choice of two dialing modes: tone and pulse. The default setting is TONE and this is the correct setting for use within the United States.

Service Center

Page 23

REDIAL/P

use on a private BranCh exChanGe

Change the dial mode using the cordless handset

TONE

1. Open the menu by pressing A or

, scroll using

REDIAL

CID

until Base

settings is highlighted and press B or OK.

TONE

2. Scroll using

REDIAL

CID

until Dial Mode is highlighted and press B or OK.

3. The current dial mode setting (e.g. Tone) is displayed.

4. Choose the dial mode setting required (Tone or Pulse) using

REDIAL

press B or Save.

Reset to default settings

Important: Resetting to default will NOT delete phone book entries.

Reset to default settings on the cordless handset

TONE

CID

and

1. Press

LASH

for 10 seconds.

2. Conrm or cancel the reset to default settings by pressing B or OK or A or

NO.

1-866-AMPLICOM (267-5426)

Page 24

CallinG

FunCtions

Calling Functions

Make a call using the cordless phone

1. Enter the phone number.

2. Press A or DEL to delete a mistaken entry.

3. Dial the number by pressing .

End a call

press

on the cordless handset.

Answer a call

For the cordless handset, press

and then speak into the phone.

Redial a number using the cordless handset

The phone stores the last 10 numbers dialed.

Note: Each phone number will be announced from the redial list provided the Read Number feature is enabled.

Open the redial list by pressing

Scroll through the redial list using

highlighted and then press to dial the number.

REDIAL

CID

until the desired number is

Service Center

Page 25

REDIAL/P

Call back a previous caller

The phone stores the last 30 incoming phone numbers.

CallinG FunCtions

, to dial press

1. Open the incoming calls list by pressing

Scroll to find the desired number using

on the cordless handset.

Dial a number in the phone book

1. Open the phone book by pressing .

Scroll to find the desired number using

press

on the cordless handset.

Dial a number using the speed dial buttons

1. Choose a speed dial number by pressing

on the cordless handset.

number.

on the cordless handset to dial the

Adjust the handset earpiece volume

Note: The handset earpiece volume is louder than a standard phone.

VOL

To adjust the volume during a call, push the button on the side of the handset

1-866-AMPLICOM (267-5426)

Page 26

REDIAL/P

CallinG

FunCtions

Boost the handset earpiece volume

To boost the handset earpiece volume during a call, press

BOOST

and boost

button will light red (cordless phone). An image of an ear will flash in the display the red boost indicator will light on the left side of the handset will be lit to show that boost is on.

Handsfree feature

Use the handsfree feature to talk to the caller without holding the handset or to let other people in the room listen to the conversation.

Cordless Phone:

time.

2. Exit handsfree mode by pressing

3. To adjust the handsfree volume, use the

VOL

on right side of handset.

key a second Switch on handsfree mode during a call by pressing the

Note: Boost volume using

BOOST

is not available during handsfree calling.

Service Center

Page 27

CallinG FunCtions

Use a headset (not included) with the cordless phone

Plug your headset into the headset socket marked on the right side of the handset.

Mute the phone

Muting the phone during a call will silence the mouthpiece on the phone so it does not transmit any noise to parties on the other end of the line.

Cordless Phone:

To switch off the mouthpiece, press A or MUTE. Mute On will be displayed.

To switch it on again, press A or MUTE . The display will show Off.

Switch the cordless handset ringer on and off

To switch the ringer on and off, press and hold for ve seconds.

1-866-AMPLICOM (267-5426)

Page 28

REDIAL/P

CallinG FunCtions

Lock and unlock the cordless handset keypad

Calls can still be answered as usual when the keypad is locked.

1. o lock the keypad, press and hold

for 2 seconds. The icon will

be displayed.

2. To unlock, press and release A or

then immediately, press and hold

until unlock conrmed.

Find a handset

A missing handset can be located from the base.

PAGE

1. Press

on the base. The handset(s) will beep.

2. Press any button on the handset to stop the handset(s) beeping.

Answer call waiting on cordless handsets

1. When incoming call beep is heard, another call is incoming.

2. To answer call waiting Press FLASH.

3. To go back simply repeat step 1 and 2.

Service Center

Page 29

REDIAL

addinG a handset

PowerTel 701 Cordless handset and charger base

Adding a Handset – Cordless Phone

Only register a handset if it has become de-registered from the base or if it was purchased separately.

Important: make sure any handset is fully charged before registering.

At the handset:

1. Press and hold hold Page key.

for approx 10 seconds until the display shows Press and

At the base:

2. Press and hold

PAGE

for at least 10 seconds until the display shows Register.

De-register a handset

De-register a handset if too many are currently registered on the phone system.

TONE

1. Open the menu by pressing

is highlighted and press B or OK.

1-866-AMPLICOM (267-5426)

, then scroll using

REDIAL

CID

until Handset

Page 30

2. Scroll using

REDIAL

TFLASH

REDIAL/P

OGM MEMO

a handset

TONE

CID

REDIAL

until Registration is highlighted and press B.

Then scroll

3. Enter the PIN code (default PIN 0000) and press B

REDIAL

to highlight De-register and press B

4. Enter the handset’s internal number (e.g. 1) and press B to conrm.

Change a handset name

TONE

CID

until Handset

1. Open the menu by pressing

is highlighted and press B

2. Scroll using

REDIAL

TONE

CID

until Handset name is highlighted and press B.

, then scroll using

REDIAL

3. Edit or delete current name by pressing A to Delete or pressing INT or Flash

to move cursor then press B or OK to save.

Transfer an external call internally

1. During an external call, press and hold then enter the internal call number of the name and number (1, 2, 3, or 4) to transfer the call to.

2. To accept the call on the receiving handset, press handset off the base of the unit or press the Talk button on the handset.

until a short beep is heard,

or simply lift the

Note: If no one picks up the call being transferred, re-answer the call at the current phone by pressing

Service Center

Page 31

makinG Calls From a handset

Making Calls from a Handset

Note: One external line conference call can be made with multiple handsets internally by pressing

twice or simply lifting the base handset.

Make an internal call

If two or more handsets are registered to the base internal calls between handsets can be made. Each handset will have been allocated a handset number when registered, e.g. HS1, HS2 etc. These calls are free of charge.

1. Press and hold number of the handset desired. The corded base unit is always 0

2. To accept the call on the receiving handset, press .

3. End the call by pressing .

. The display will show Handset? Enter the internal call

Make a conference call

1. During an external call, press and hold enter the internal call number of the handset to transfer to.

2. To accept the call on the receiving handset, press .

3. Once the call has been received on the other handset , activate the conference call by pressing and releasing the B or Conf. button.

4. Place the external call on hold by pressing

until a short beep is heard, then

(if necessary).

5. The conference call will end when is pressed.

1-866-AMPLICOM (267-5426)

Page 32

REDIAL

INTFLASH

makinG Calls From a handset C

opy phone book entries to another registered handset

Note: Phone books can only be copied to another handset if that handset is registered on the same phone system.

• A single entry (Copy entry)

• Entries not already on the handset being copying to (Copy append)

• All entries (Copy all)

Important: When “copy all” is selected, all existing entries on the handset being copied to will be deleted. To prevent this from happening use “Copy append.”

1. Open the phone book by pressing B.

TONE

2. Scroll using

TONE

3. Scroll

CID

to either Copy entry, Copy append, or Copy all and press B.

REDIAL

CID

to nd the entry or entries to copy and press B.

4. Scroll

to highlight the handset number and or base to copy to

and press B.

5. Pick up the handset where copying entries to and press B or PB . The display

will conrm Phone book entry received..

Service Center

Page 33

Copy a profile

REDIAL

FLASH

REDIAL

makinG Calls From a handset

1. Open the menu by pressing

, then scroll using

REDIAL

TONE

CID

until Prole is

highlighted and press B.

TONE

CID

until Prole 1, 2, or 3 is highlighted and press B.

TONE

CID

until Copy is highlighted and press B.

until the handset (e.g. 2, 3 or 4) to copy the prole to

2. Scroll using

3. Scroll using

4. Scroll using

REDIAL

INT

is highlighted, and press B.

5. On the copy-to handset, press B to conrm or

to cancel.

Setting or changing the System PIN code

TONE

CID

until Base

1. Open the menu by pressing

, then scroll using

REDIAL

settings is highlighted and press B.

TONE

2. Scroll using

REDIAL

CID

until System PIN is highlighted and press B.

3. Enter the old PIN code (default PIN is 0000) and press B.

4. The phone will prompt for a new 4 digit PIN code (entered twice), press B.

Important: Do not change or reset the PIN code unless instructed by customer service.

1-866-AMPLICOM (267-5426)

Page 34

REDIAL

TONE

CID

REDIAL

TONE

CID

REDIAL

TONE

CID

menu options - Cordless phone

Menu Options – Cordless Phone

Priority/Default setting

Any changed settings in the menu will be saved as default. The phone also allows for 2 separate user proles.

User proles

The phone can store 2 different user proles with different settings for the Volume, Boost, and Equalizer features. Each Prole can be given a personalized name.

Add or edit a prole name

1. Open the menu by pressing A or

, scroll using

Prole is highlighted and press B or OK.

2. Scroll using

until Prole 1 or 2 is highlighted andpress B or

OK.

3. Scroll using

until Name is highlighted and press B or OK.

4. Delete the current name by pressing A or

5. Enter a new name (up to ten letters) and press B or OK.

until

Service Center

Page 35

menu options - Cordless phone

Change a prole’s handset volume or equalizer

1. Open the menu by pressing

highlight Prole and press B or OK.

, then scroll using

REDIAL

TONE

CID

until you

Scroll using

REDIAL

EDIA

Prountil le 1 or 2 is highlighted, press B or OK.

TONE

CID

until the desired setting is highlighted, press B or

OK.

4. The current setting will be displayed.

TONE

Change the appropriate setting using

Note: Press

to exit the menu and return the handset to standby.

REDIAL

CID

and press B or OK.

Choose a prole to use

Note: Handset must be used to choose a prole for a call – a prole cannot be chosen using handsfree.

1. Before or after answering an incoming call, press the PROFILE button on

the left side of the handset to select either prole M1 or M2 or Prole OFF.

2. The display will conrm your choice.

1-866-AMPLICOM (267-5426)

Page 36

REDIAL

TONE

CID

REDIAL/P

mmeennuu ooppttiioonnss - C - Coorrddlleessss pphhoonnee

Note: Once a prole has been selected to use when making a call, the phone will return to the default settings after 30 seconds.

Changing Menu Settings

Handset ringer melody — There are ten ringer melodies. Default setting is 7. Handset ringer volume — There are ve volume levels plus OFF. Tone (“Equalizer”) setting — There are three tone settings, LOW/MID/

HIGH. Default is MID.

Note: To adjust tone while making a call, press the access the equalizer setting, press the

setting. One can also use + VOL or - VOL on right side of handset to reach preferred equalizer / TONE setting.

button to

button to adjust the

Switch keypad beep on or off — Turns on or off the keypad beep. Change contrast — There are ve normal (BLACK ON AMBER) screen

contrast levels and ve negative (AMBER ON BLACK).

Switch “auto talk” on or off — The phone will automatically answer

a call when the handset is removed from its base when Auto Talk is ON. This is the default setting. If Auto talk is OFF, press the

Change backlight timer — Choose between 10, 20, 30 or 40 seconds

until the backlight timer switches off.

button to answer any calls.

Service Center

Page 37

REDIAL

TONE

REDIAL

menu options - Cordless phone

Switch conrmation beep on or off — There is a beep conrma-

tion when a setting is changed. This can be switched on or off.

Change language — There are three display languages available on the

handset: English, French, and Spanish.

1. Open the menu by pressing

highlighted and press B or OK.

, then scroll

REDIAL

TONE

CID

until Handset is

2. Scroll

CID

until the desired menu setting (see options above) is highlighted

and press B or OK.

3. The current setting will be displayed.

4. Change the setting using

REDIAL

TONE

CID

and press B or OK.

Changing Clock Settings

Change date/time — Enter the Date and Time settings.

Change clock to 12- or 24-hour format — Choose between a

standard 12-hour format clock or a 24-hour format (military time). The default setting is 12 hour clock.

1-866-AMPLICOM (267-5426)

Page 38

REDIAL

TONE

REDIAL

mmeennuu ooppttiioonnss - C - Coorrddlleessss pphhoonnee

Set alarm — Set an alarm date, time, melody, and reoccurance or off.

1. Open the menu by pressing

, then scroll

REDIAL

TONE

CID

until TIME, Select

SET ALARM by pressing B AGAIN is highlighted and press B or OK.

2. Scroll

CID

to set reoccurance (Once, Every Day, Mon to Fri, or OFF) and B or

OK.

3. The current setting will be displayed.

4. Enter the desired date and/or time setting required (the handset has a 24-

hour clock) B or OK.

5. Select the desired alarm melody and conrm by pressing B. The display will

show the alarm has been set.

Changing Base Settings

Change base ringer melody — There are ten base ringer melodies.

1. Open the menu by pressing

, then scroll

REDIAL

TONE

CID

until Base settings

is highlighted and B or OK.

2. Ring tone is highlighted, B or OK.

3. The ringer melody setting (e.g. 8) will be displayed.

Service Center

Page 39

REDIAL

TONE

REDIAL

phone Book - Cordless phone

4. Change the ringer melody using

REDIAL

TONE

CID

and B or OK.

Change base ringer volume — There are ve volume levels plus Off.

TONE

CID

until Base

1. Open the menu by pressing

, then scroll using

REDIAL

settings is highlighted and B or OK.

2. Scroll

CID

until Ringer volume is highlighted and B or OK.

3. The current base ringer volume level (e.g. 5) will be displayed.

4. Change the base ringer volume using

REDIAL

TONE

CID

and B or OK.

Phone Book – Cordless Phone

Up to 200 names with phone numbers can be alphabetically stored in the phone book. To quickly nd a phone book entry, simply enter the rst letter of the stored name.

Note: The Amplicom customer service toll free number has been pre-installed in the phone book of every telephone and cannot be edited or removed.

Note: Each phone book entry allows for up to 16 letters for any name and up to 24 digits for any phone number.

Important: Enter the area code for each phone number stored.

1-866-AMPLICOM (267-5426)

Page 40

REDIAL

phone Book - Cordless phone

Keypad use for phone book

The keypad contains alpha-numeric keys. Pressing one key multiple times will scroll through the available letters and numbers which that key represents.

Other useful keys:

• press for a space

• press

to delete a number or letter entered

• press to change from upper case (e.g. ABC) to lower case (e.g. abc)

Note: To enter the same letter twice, enter the letter and then pause until the cursor moves to the next space before entering it again.

Enter a new name and number in the phone book

1. Open the phone book by pressing B.

2. Press B. The display will offer you the choice to edit entry, or you can scroll

TONE

CID

to choose new entry, press B again.

TONE

CID

to choose a ringer for this entry and press B.

REDIAL

3. Enter the name to store and press B.

4. Enter the phone number to store and press B.

5. Scroll using

Service Center

Page 41

REDIAL

phone Book - Cordless phone

Show details, copy entry, copy append, or copy all for a phone book entry

1. Open the phone book by pressing B.

TONE

CID

to nd the entry to show details, copy entry, copy

TONE

CID

to choose a ringer for this entry and press B.

Scroll using

REDIAL

append, or copy all and press B.

TONE

CID

3. Scroll

to display Show details, copy entry, copy append, or copy all and

press B.

4. Press

5. Press

Scroll using

to delete characters, use the keypad to enter new ones, press B.

to delete digits, use the keypad to enter new ones, press B.

REDIAL

Delete a pho

ne book entry or all entries

1. Open your phone book by pressing B.

TONE

Scroll using

REDIAL

CID

to nd the entry to delete or highlight any entry to

delete all entries.

TONE

CID

3. Press

4. Press B to conrm or

to display either Delete entry or Delete all and press B.

1-866-AMPLICOM (267-5426)

cancel.

Page 42

phone Book - Cordless phone

Using speed dial memory buttons

One name (max. 16 characters) and one telephone number (max. 24 digits) can be stored under each of the quick dial memory buttons:

, ,

and .

Press the

or speed dial button.

, ,

2. Press B. The display will show New entry, press B again.

3. Enter the name to store using the keypad and press B.

4. Enter the phone number to store and press B. Saved will be displayed.

Edit a speed dial entry

1. Choose the speed dial entry to edit by pressing either

2. Press B. The display will show Edit entry, press B again.

3. Press

4. Press

to delete characters, use the keypad to enter new ones, press B.

to delete digits, use the keypad to enter new ones, then

press B. The display will show Saved.

, ,

or .

Delete a speed dial entry

1. Choose the speed dial entry to delete by pressing either

TONE

CID

2. Press B. Scroll

3. Display will show Delete entry? Press B to conrm or

to Delete entry and press B.

or .

, ,

to cancel.

Service Center

Page 43

REDIAL

Caller list

- Cordless phone

Incoming Calls - Cordless Phone

Note: You must subscribe to your phone service provider’s Caller Display/ Caller ID service for this feature to work.

Incoming call telephone numbers will appear in the calls list. If the caller’s number is stored in the phone book, the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per name and 24 digits per number). The number of new calls received will be shown in the display with the ashing

icon. If the number does not appear, this is

because the caller’s identication (Call Line ID) has been withheld by the caller.

TONE

Open the calls list by pressing the

TONE

CID

. To display more information including the date and time

FLASH

. Other displayed information:

pressing

REDIAL

of the call, p

ress

CID

button. Scroll through the calls list by

• WITHHELD NUMBER – withheld number, or ID information isn’t available

• INTERNATIONAL – call is from another country or using an internet service

• PAYPHONE – caller is calling from a public payphone

Store numbers from the calls list to the phone book

TONE

1. Press

the desires number you wish to add then press B or Options.

Scroll using

1-866-AMPLICOM (267-5426)

CID

to open the calls list at the most recent entry. Scroll until you reach

TONE

CID

to save a number, save to M1, save to M2, or save to

REDIAL

Page 44

REDIAL

Caller list - Cordless phone

M3. You must confirm to store by pressing B or OK.

3. The display will conrm action.

4. Using the keypad, enter a name for this stored number and press B.

5. Edit the number for this name, if needed, and press B.

TONE

Scroll using

REDIAL

CID

to choose the ringer for this entry and press B.

Delete a single entry

TONE

1. Press

CID

to open the calls list at the most recent entry. Scroll until you

reach the desires number you wish to add then press B or Options.

TONE

Scroll using

3. Scroll

REDIAL

ETON

CID

until Delete is highlighted and press B.

CID

to nd the listed to Delete and press B.

Delete all call list entries

TONE

1. Press

2. Scroll

CID

to open the calls list and at the most recent entry press B.

TONE

CID

until Delete all is highlighted and press B.

3. The display will show Delete all Calls? Press B.to conrm or

to cancel.

Service Center

Page 45

Wrist Shaker

12 8

6 7

wrist shaker

Stop Vibration / Page

Battery charging red light

Power on/off

Wrist strap

Registration mode/

Out of range/Low battery

Out of range/Low battery 2 color green or red light

2 color green or red light

Charging contacts

Charging unit

Incoming call green light

1-866-AMPLICOM (267-5426)

Page 46

wrist shaker

Connect and charge wrist shaker

Important: Use only the power adapter supplied, otherwise wrist shaker may not work.

(Optional and may be included)

1. Plug in the charger unit

Plug the charger unit into the wall socket.

2. Place the wrist shaker in the charger unit

Place wrist shaker on its charger unit, with the two connection points facing down. A red light on the wrist shaker indicates it is charging properly. Charge the wrist shaker for 10 hours before use.

Note: When fully charged, the wrist shaker’s battery will last ve days. The larger red light will ash slowly when the battery is low and needs to charge for 10 hours.

3. Switch wrist shaker on/off

Press and hold for ve seconds, until the green light with the warning triangle comes on.

Service Center

Page 47

REDIAL/P

wrist shaker

Note: The light

ashes green then red if the wrist shaker is not registered or is out of range. Bring it closer to the PowerTel telephone to ensure it is within range. If the light still flashes, see page 49 for registration instructions.

Power on/off button

Off: Press and hold for about ve seconds, until the green light goes off.

4. Turn on SOS Motor feature

The SOS Motor feature causes the wrist shaker to vibrate when a call comes in.

i. At the corded phone base: Press

(under the display).

ii. Use

iii. Use

1-866-AMPLICOM (267-5426)

to scroll to SOS Motor. Press

to scroll to On. Press

again.

again. Saved is displayed.

Page 48

wrist shaker

Attach the wrist strap

The wrist strap allows the wrist shaker to be worn like a watch. To attach or adjust the wrist strap:

1. Thread it from the back through one of the slots.

2. Slide the strap across the back of the wrist shaker.

3. Thread it back to front through the other slot.

4. Place the strap around the wrist and connect the velcro fasteners.

The telephones and wrist shaker are now ready for use!

Service Center

Page 49

PAGE

wrist shaker

Important: It is necessary to register the wrist shaker if it has become de-registered from the telephone or if a new wrist shaker needs to be registered.

At the wrist shaker:

1. Turn on the wrist shaker by pressing and holding for about ve seconds.

2. After the wrist shaker is On, press and hold again for about 12 seconds, until the registration light ashes green. The wrist shaker will be in registration for about 1 minute.

At the corded phone base:

3. Press and hold

for at least 10 seconds, until Register

is displayed (for about 10 seconds).

Note: To located the registration key

, see the At a Glance section for the

corded phone base at the beginning of this guide.

4. The registration light unit glows a steady green when the wrist shaker is registered (i.e. it isn’t ashing).

Note: The registration light will ash green and red if the wrist shaker either isn’t registered or is out of range.

1-866-AMPLICOM (267-5426)

Page 50

wrist shaker

Using the Wrist Shaker

Switch on

Press and hold for ve seconds. The green light with the warning triangle will come on.

Switch off

Press and hold for ve seconds, until the green light goes off.

Incoming calls

When you receive an incoming call, the green light will ash and the wrist shaker will vibrate.

Paging

You are able to page the wearer of the wrist strap by pressing . To stop the alert p

ress the (red center button).

PAGE

Service Center

Page 51

help and support

Help and Support

Some issues may simply be resolved by disconnecting the power to the unit. In such instances the power to the main base station should be switched off and battery pack in the handset should also be removed for about 20 minutes. After 20 minutes, replace the battery pack and reconnect everything to determine if this has resolved the issue.

Troubleshooting Guide

I can’t make phone calls

1. Make sure the phone cable is connected properly. Make sure you are using the phone cable that came with your phone.

2. Make sure the base is plugged in, switched on and working.

3. If you’re using the cordless handset, make sure you are not located too far from the base (the phone should work up to 325 yards outdoors and up to 53 yards indoors).

4. Test the phone line and socket by using another phone.

I keep losing my connection on the cordless handset

1. Make sure you aren’t too far from the base (in ideal conditions, it should work up to 325 yards outdoors and up to 53 yards indoors).

2. The base may not be in an ideal location – see Safety Information.

1-866-AMPLICOM (267-5426)

Page 52

help and support

My handset keeps switching off

1. It may need recharging. So it can charge fully, place your handset on its charger base for at least 15 hours with the charger base plugged in and working.

2. Replace the rechargeable battery pack. Any replacement battery packs should be the same type as those provided.

The phone system isn’t responding

You may need to reset to default settings. Please see page 39.

Answering machine won’t record messages or memos

1. Check that the answering machine is connected and switched on.

2. Answering memory may be full. See page 32.

Caller’s identication (Call Line ID) isn’t working

1. Check you have this service on your phone line. Please call your network provider.

2. The caller may have withheld their phone number.

My handset or base doesn’t ring

Check that the ringer is on.

I’ve got a buzzing noise on my radio, TV, or computer

We suggest you use your cordless handset at least 3 feet away from electrical equipment and mobile phones.

There is interference in the earpiece and/or the internet connection is very slow when using the phone

You must plug the phone into the wall socket via an ADSL lter if you have broadband internet on your phone line.

Service Center

Page 53

help and support

The white light on the base is constantly ashing

You have new answering machine message(s). Press to listen to them and

the ashing will stop. My answering machine won’t record messages or memos

1. Check that your answering machine is connected and switched on.

Answering memory may be full. See page 17

My remote access isn’t working

Check you’re using the correct PIN. See page 17 and 18.

2. Make sure you’re using a touchtone phone.

1-866-AMPLICOM (267-5426)

Page 54

General inFormation

Energy efcient power adapter

The included power adapter meets the eco-design requirements of the European Union (Directive 2005/32/EG).

Disposal

The symbol on this product indicates that electrical and electronic apparatus and battery pack must be disposed of separately from domestic waste at suitable collection points provided by the public waste authorities.

Technical Details

Standard DECT¹ GAP² Power supply (base station) Input: 100-240V ~50/60Hz 0.15A

Output: 6VDC 800mA

Range Outdoors Approx 325 yards/300m

Indoors Approx 53 yards/50m

Standby Up to 100hrs Maximum Talk Time Up to 10hrs Rechargeable battery pack AAA 3.6V 750mAh NiMH in handset unit. Dialling mode Tone (DTMF)

Pulse

Optimum ambient temperature 32˚F to 113˚F (0˚C to 45˚C) Optimum relative humidity 20% to 80% Recall 300, 600 ms

¹ DECT: Digital Enhanced Cordless Telecommunication ² GAP: Generic Access Prole = standard for the operation of handsets and base stations

from different manufacturers.

Service Center

Page 55

Default Settings

Cordless handset

Language English Handset name PowerTel Handset ringing melody (external) 7 Handset ringing melody (internal) 9 Handset ringing volume 5 Base ringing melody 8 Base ringing volume 5 Keypad beep On Auto talk On Contrast 3 Backlight time 10s Boost memory Off Recall time 600ms Dialing mode Tone PIN code 0000

General inFormation

Telephone answering machine

Language English Answer mode Answer and record PIN code for remote access 000 Answer delay 3 Time format 12 hour

1-866-AMPLICOM (267-5426)

Page 56

General inFormation

Maintenance and Warranty

Maintenance

• Please clean your equipment’s surfaces with a soft, lint-free cloth.

• Never use cleaning agents or solvents.

Warranty

AMPLICOM equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly developed technologies ensure trouble free functioning and a long service life. The terms of the warranty do not apply where the cause of the equipment malfunction is the fault of the telephone network operator or any interposed private branch extension system. The terms of the warranty do not apply to the rechargeable battery pack or power packs used in the products. The period of warranty is 24 months from the date of purchase.

All deciencies resulting from material of production faults which occur during the period of warranty will be eliminated free of charge. Rights to claims under the terms of warranty are annulled following intervention by the purchaser or third parties. Damage caused as a result of improper handling or operation, incorrect positioning or storing, improper connection or installation, Acts of God or other external inuence are not covered by the terms of warranty.

In the case of complaints, we reserve the right to repair or replace defect parts or provide a replacement device. Replacement parts or devices become

Service Center

Page 57

General inFormation

our property.

Rights to compensation in the case of damage are excluded where there is no evidence of intent or gross negligence by the manufacturer.

If your equipment shows signs of defect during the period of warranty, please return to the sales outlet in which you purchased the AMPLICOM equipment together with the purchase receipt. All rights to claims under the terms of warranty in accordance with this agreement must be asserted exclusively with regard to your sales outlet.

Two years after the purchase of our products, claims under the terms of warranty can no longer be asserted.

Declaration of conformity

The ETL Listed Mark is an alternative to the CSA and UL marks. ETL Testing Laboratories owned by Intertek Testing Services (ITS) is recognized by OSHA as a Nationally Recognized Testing Laboratory (NRTL). ITS tests products according to nearly 200 safety and performance standards. The ETL Listed Mark is accepted throughout the United States when denoting compliance with nationally recognized standards such as ANSI, IEC, UL, and CSA.

This certication mark indicates that the product has been tested to and has met the minimum requirements of a widely recognized (consensus) U.S. product safety standard, that the manufacturing site has been audited, and that the applicant has agreed to a program of periodic factory follow-up inspections to verify continued conformance.

1-866-AMPLICOM (267-5426)

Page 58

index

Adjusting the handsfree volume 26 Adjusting the earpiece volume 25 Alarm 38 Answering machine 12 Auto talk 36

Backlight timer 36 Base ringer melody 38 Base ringer volume 39 Base settings 38 Boosting the earpiece volume 26

Changing the system’s PIN code 33 Change case 40

Charging the battery pack 10 Checking messages 13, 16 Conference calls 31 Connecting the base and charger 10 Contrast 36

Date/time 14, 37 Default settings 55 De-register a handset 29 Dial mode 22 Dialing pause 22

Dialing from the phone book 25 Dialing from a speed dial button 25 Display icons 9

Earpiece volume 24

End a call 24

Entering names in the phone book 40

alizer 36

Equ

Find a handset 28

Service Center

Page 59

NDEX

Handset name 30 Handset ringer melody 36 Handset ringer on/off 27 Handset ringer volume 36

ndsfree 26

Ha Headset use 27

Internal calls 31

Keypad lock 28 Keypad beep on/off 36

Language 12,37

Making a call 24 Making internal calls 31 Memory full 17 Mute 27

Phone book 39,43

Record outgoing message 13,19

Redial 24

Remotely checking messages 18

Reset to default settings 23

Speed dial 25

Tone control 35,36

Using a headset 27

Using the menu 11

Page 60

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