Important: use only the power adapters, telephone line cord and
batteries supplied with your PowerTel 580 Combo otherwise your
phone may not work.
10
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Page 13
GETTING STARTED
Set up your phone system in four simple steps
1 Connect your corded phone base
i. Plug the power adapter (the one with nothing attached to it) into the back of
your corded phone base and the other end into the mains power wall socket
and switch on.
ii. Plug the telephone cable into the back of your corded phone base and the
other end into the phone wall socket.
iii. Plug one end of the handset cable into the handset and the other end into
the side of the base.
4PDLFUGPS7JCSBUF1BE157
available as an accessory
Mains power
wall socket
12
Socket for Headset
(not supplied)
Important: use only the power adapters, telephone line cord and
batteries supplied with your PowerTel 580 Combo otherwise your
phone may not work.
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Telephone
wall socket
11
Page 14
GETTING STARTED
2 Connect your charger base
Plug the other power adapter that’s already attached to your charger base into
your mains power wall socket and switch the power on.
3 Install your batteries
i. Insert your two rechargeable batteries into your handset. Make sure they’re
the right way round so ‘+’ lines up with ‘+’.
ii. Replace your handset’s battery compartment cover.
12
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Page 15
GETTING STARTED
4 Charge your cordless handset
So it can charge fully, place your handset on its charger base for at least 15
hours (make sure the power socket is switched on!).
Important: only use the rechargeable 800mAh NiMH batteries supplied.
Over time if you need to replace the batteries make sure they are of the
same type as those supplied. Never use Alkaline batteries.
Attach the belt clip (optional)
There is a belt clip included in the box that you can attach to the back of your
cordless handset if required. Simply turn the handset over and slot the belt clip
securely into the two holes located on either side of the handset.
Private exchanges: if your phone is going to use a private exchange
(for example, if you have to dial ‘9’ to get an outside line, please follow
the steps on page 89).
Your telephones are now ready for use!
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13
Page 16
GETTING STARTED
Corded phone base display icons explained
The following icons appear in your corded base display to indicate:
Phone book mode
Ringer off
Handsfree mode
Call in progress
Boost receiver volume is on (Icon will ash)
Mute handset microphone
14
You have new calls
Internal call in progress
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Page 17
GETTING STARTED
Cordless handset display icons explained
The following icons appear in your cordless handset display to indicate:
Menu
Conrm / OK
Phone book mode
There is more information to view on the left
There is more information to view on the right
Battery status
Ringer off
Keylock is on
Handsfree mode
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15
Page 18
GETTING STARTED
Call in progress
Boost receiver volume is on (Icon will ash)
Mute handset microphone
You have new calls
Answering machine is on
Answering machine is off
When steady, the handset is in range of the phone base
16
When ashing, the handset is out of range of the phone base
Internal call in progress
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Page 19
GETTING STARTED
Phone menu guide
Use this section to nd your way around the menu displays on both of
your phones.
How to use your phone menu display
When you’ve set up your phones and everything’s connected, use your menu
display to do things with your phone – from making and receiving calls to
setting up user proles and saving phone numbers.
Basic guide
Open main menu: press (corded phone) or (cordless handset).
Browse sub menu: open your main menu and then press
Select sub menu item: scroll using
looking for is highlighted and then press
(cordless handset).
Browse a function: open your sub menu and then press
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or until the item you’re
(corded phone) or
or .
or .
17
Page 20
GETTING STARTED
Select a function: scroll using or until the function you’re looking for
is highlighted and then press
Enter digits or letters: use your keypad.
Conrm or save an entry or action: press
(cordless handset).
Cancel and return to standby: press
Note: if you don’t do anything, your phone will automatically go on standby
after 20 seconds.
(corded phone) or (cordless handset).
(corded phone) or
(corded phone) or (cordless handset).
18
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Page 21
Making and
receiving calls
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19
Page 22
MAKING AND RECEIVING CALLS
Making and receiving calls
Make a call using your corded phone
As you enter each number to be dialled it will be announced to you. For this
feature to work you must have the Read number feature set to On, see page 41.
1. Enter the number you wish to call using your base keypad.
2. If you make a mistake, press
3. Dial the number by picking up the handset or pressing
4. End your call by putting the handset back in its cradle.
to delete the last digit.
.
Make a call using your cordless handset
1. Enter the number you wish to call using your handset’s keypad.
2. If you make a mistake, press
3. Dial the number by pressing
4. End your call by pressing
to delete it.
.
.
End a call
Simply put the handset in its base cradle if you’re using your corded phone or
press
20
on the cordless handset.
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MAKING AND RECEIVING CALLS
Take a call
Simply lift the handset or press if you’re using the corded phone or press
on the cordless handset.
Redial a number using your corded phone base
Your corded phone stores the last ve numbers you’ve dialled
(max. 24 digits each).
1. Open the redial list by pressing
2. Scroll through the redial list using the
number you wish to redial is highlighted. To dial the number simply lift the
handset or press
Note: each phone number will be announced as you scroll through the
redial list provided the Read Number feature is enabled. See page 41,
“Read number” for details.
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to dial in handsfree mode.
.
or buttons until the
21
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MAKING AND RECEIVING CALLS
Redial a number using your cordless handset
Your cordless handset stores the last ten numbers you’ve dialled
(max. 24 digits each).
1. Open the redial list by pressing
2. Scroll through the redial list using
redial is highlighted and then press
.
or until the number you wish to
to dial the number.
Call back a previous caller
Your phone stores the last 30 incoming calls.
1. Open the incoming calls list by pressing
(cordless phone).
2. Scroll to nd the number you want to call back using
lift your corded handset or press
Note: each phone number will be announced as you scroll through
the incoming calls list provided the Read Number feature is enabled.
See page 41, “Read number” for details.
on the cordless handset.
(corded phone) or
or then
22
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Page 25
MAKING AND RECEIVING CALLS
Dial a number in your phone book
To store a phone number in your phone book, see page 45 (corded phone) or
page 71 (cordless handset).
1. Open your phone book by pressing
(corded phone).
2. Scroll to nd your number using
press
Note: each phone number will be announced as you scroll through your
phone book provided the Read Number feature is enabled. See page 41,
“Read number” for details.
on the cordless handset.
(cordless handset) or
or then lift your handset or
Dial a number using the quick dial buttons
To store phone numbers under your quick dial memory buttons, see page 49
(corded phone) or page 74 (cordless handset).
1. Choose your quick dial number by pressing
phone or
2. Lift your corded phone handset or press on the cordless handset.
Note: the quick dial number you’ve selected will be announced when you
press the quick dial button provided the Read Number feature is enabled.
See page 41, “Read number” for details.
oron the cordless handset.
, or on the corded
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23
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MAKING AND RECEIVING CALLS
Adjust the corded phone earpiece volume
Your handset earpiece volume is louder than a standard phone. But you can still
increase or decrease the volume to suit you.
To adjust the volume while you’re making a call, press
or .
Adjust the cordless handset earpiece volume
Your handset earpiece volume is louder than a standard phone. But you can still
increase or decrease the volume to suit you.
To adjust the volume while you’re making a call, push the button on the side of
the handset up or down.
Boost the handset earpiece volume
To boost the handset earpiece volume while you’re making a call, press
(cordless phone) or
display to show that boost is on.
(corded phone). An image of an ear will ash in the
Handsfree feature
Use the handsfree feature to talk to your caller without holding the handset or
to let other people in the room listen to the conversation.
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Page 27
MAKING AND RECEIVING CALLS
Use handsfree calling on your corded phone
To switch handsfree mode on and off, simply press .
To adjust handsfree volume, press or (there are 5 levels).
Use handsfree calling on your cordless handset
1. Switch on handsfree mode by pressing the
2. Exit handsfree mode by pressing
3. To adjust the handsfree volume, use the switch on the right of the handset or
the
Note: you can’t boost volume using when using handsfree calling.
or buttons.
.
key twice.
Adjust the tone on the corded phone base only
To adjust the tone while you’re making a call, press then use the
or
Note: adjusting the tone can affect volume level – you may need to adjust
the volume level after you’ve adjusted the tone.
buttons until it’s right for you.
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25
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MAKING AND RECEIVING CALLS
See call length
You can see call time on your display.
Use a headset (not included) with the corded phone
Simply plug your headset into the headset socket marked on the back of the
base and press the
button.
Use a headset (not included) with the cordless handset
Simply plug your headset into the headset socket marked on the right side
of the handset. This socket can also be used with an Induction Neck Loop NL100
(not supplied).
Mute
During a call you can mute the microphone so your caller cannot hear you.
Mute the microphone on the corded phone
To switch off the microphone, simply press . Mute will be displayed.
To switch it on again, simply press
Mute the microphone on the cordless handset
To switch off the microphone, simply press . Mute On will be displayed.
To switch it on again, simply press
again. The display will show Unmute.
again. The display will show Off.
26
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Page 29
MAKING AND RECEIVING CALLS
Switch the cordless handset ringer on and off only
To switch the ringer on and off, simply press and hold for a couple
of seconds.
Lock and unlock the cordless handset keypad
You can still answer calls as usual when your keypad is locked.
To lock the keypad, press and hold
be displayed. To unlock, press and release
and release
.
for 2 seconds. The icon will
then immediately, press
Make an internal call
Your corded phone base has an internal call number HSO, and your cordless
handset HS1. You can make internal calls between the two handsets. These
calls are free of charge.
1. Press and hold
The display will show Handset? Enter the internal call number of the
handset you want to call, e.g. 1 (to call the cordless phone) or 0 (to call the
corded phone).
2. To accept the call on the receiving handset, press
3. End your call by putting the handset in its base cradle or pressing
cordless handset.
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(corded phone) or (cordless handset).
.
on the
27
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MAKING AND RECEIVING CALLS
Transfer an external call internally
1. During your external call, press and hold either (corded phone) or
(cordless handset) until a short beep is heard, then enter the internal
call number of the handset you want to transfer the call to e.g. 1 (to call the
cordless phone) or 0 (to call the corded phone).
2. To accept the call on the receiving handset, press
N
Note: if no one picks up the call you’re trying to transfer, you can take the
call back on your phone by pressing
or .
INT
.
Make a conference call using the corded phone
It’s easy to hold a conference call between one external and two
internal callers.
1. During your external call, press and hold
enter the internal call number of the handset you want to transfer the call to
e.g. 1 (to call cordless Handset 1).
2. To accept the call on the receiveing handset, press
3. Once the call has been received on the other handset that you’ve dialled,
activate your conference call by pressing and holding
4. You can put the external call on hold by pressing
5. The conference call will end when you put the handset back in its cradle.
until a short beep is heard, then
.
for 2 seconds.
.
28
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Page 31
MAKING AND RECEIVING CALLS
Make a conference call using the cordless handset
1. During your external call, press and hold until a short beep is heard,
then enter the internal call number of the handset you want to transfer the
call to e.g. 2 (to call cordless Handset 2 – if you have more than one cordless
handset on the system) or 0 (to call the corded phone).
2. To accept the call on the receiving handset, press
3. Once the call has been received on the other handset that you’ve dialled, activate
your conference call by pressing
4. You can put the external call on hold by pressing
5. The conference call will end when you press
and then releasing the button.
.
.
.
Register a handset
You only need to register a handset if it has become de-registered from the
base or if you’ve purchased a new handset separately.
Important: make sure any handset you’re registering is fully charged before
you try to register it.
At the cordless handset:
1. Press and hold
hold Page key.
for approx 10 seconds until the display shows Press and
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MAKING AND RECEIVING CALLS
At the base:
2. Press and hold
for at least 10 seconds until the display shows Register.
Deregister a handset
You may need to deregister a handset if you’ve too many registered on your
phone system, or if the handset develops a fault and needs to be replaced.
To deregister a handset using the base corded phone
1. Open your menu by pressing , then scroll using or until
you highlight Remove HS and press
2. Enter the PIN code and press
3. Enter the handset’s internal number (e.g. 1) and press
.
.
.
To deregister a handset using the cordless handset
1. Open your menu by pressing , then scroll using or until
you highlight Handset and press
2. Scroll using
or until you highlight Registration, and press
.
.
Then scroll
3. Enter the PIN code (default PIN 0000) and press
4. Enter the handset’s internal number (e.g. 1) and press
30
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to highlight De-register and press .
.
to conrm.
Page 33
MAKING AND RECEIVING CALLS
Power failure – what to do
If your mains power fails, you can still use your corded phone to make and
receive calls – though the incoming call light won’t work, your caller’s details
won’t be stored, and the display will only show when you lift the handset.
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31
Page 34
32
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Page 35
Using your menu –
corded phone
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33
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USING YOUR MENU – CORDED PHONE
Using your menu – corded phone
For information on your answering machine, please go to page 80.
For information on your phone book, please go to page 44.
Priority/Default Setting
If you are the main user of this telephone you should change the settings in
the menu so that they are just right for you. These settings will be memorised
automatically whenever you wish to make or answer a call.
The user prole feature can be used by others in the household whose
preferences for volume, boost and equaliser will also be memorised and
applied as indicated below.
User Proles
You can store 3 different user proles, each with different settings for the
1. Open your menu by pressing , then scroll using or until
you highlight Prole and press
2. Scroll using
34
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or until you highlight Prole 1, 2 or 3 and press .
.
Page 37
USING YOUR MENU – CORDED PHONE
3. Scroll using or until you highlight Name and press .
4. Delete the current name by pressing
5. Enter a new name (up to ten letters) and press
.
.
Change a prole’s handset volume
You have a choice of ve volume levels.
1. Open your menu by pressing , then scroll using or until
you highlight Prole and press
2. Scroll using
press
3. Scroll using
4. You’ll see the current volume level (e.g. 4).
5. Change the volume level using
.
or until you highlight Prole 1, 2 or 3 and
or until you highlight Volume and press .
.
or and press .
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USING YOUR MENU – CORDED PHONE
Change a prole’s boost setting
1. Open your menu by pressing , then scroll using or until
you highlight Prole and press
2. Scroll using
press
3. Scroll using
4. You’ll see the current boost setting (i.e. On or Off).
5. Change the boost setting using
.
or until you highlight Prole 1, 2 or 3 and
or until you highlight Boost and press .
.
or and press .
Change a prole’s tone (‘equaliser’) setting
1. Open your menu by pressing , then scroll using or until
you highlight Prole and press
2. Scroll using
press
3. Scroll using
4. You’ll see the current tone setting.
.
or until you highlight Prole 1, 2 or 3 and
or until you highlight Equaliser and press .
.
5. Change the tone setting using
36
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or
and press
.
Page 39
USING YOUR MENU – CORDED PHONE
Note: when you nish changing any prole settings, pressto put the
base back to standby.
Choosing which prole to use
You need to use a handset to choose a prole to use for a call – you can’t
choose a prole using handsfree.
Before you answer an incoming call, press
which prole you want to use. The display will conrm your choice.
When you want to make a call and before you dial the number, press and hold
, or – depending on which prole you want to use. The display will
conrm your choice.
Note: once you’ve selected a prole to use when making a call, you have
about 30 seconds to dial the call under that prole before the system will
return to its default settings.
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, or – depending on
37
Page 40
USING YOUR MENU – CORDED PHONE
Change ringer melody
You have a choice of ten ringer melodies.
1. Open your menu by pressing , then scroll using or until
you highlight Ringer Tone and press
2. Choose whether you want to use this melody for external or internal calls
by scrolling
and press
3. You’ll see the current settings (i.e. Melody 8).
4. Scroll using
use and press
or to highlight either EXT Melody or INT Melody,
.
or until you highlight the ringer tone you want to
.
.
Change ringer volume
You have a choice of ve volume levels plus Off.
1. Open your menu by pressing
you highlight Ringer Tone and press
2. Scroll using
3. You’ll see the current volume level (e.g. Ring Vol 5).
or until you highlight Volume and press .
, then scroll using or until
.
4. Change the ringer volume using
38
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or and press .
Page 41
USING YOUR MENU – CORDED PHONE
Switch key tone on or off
This is the tone you hear when you press a button.
1. Open your menu by pressing , then scroll using or until
you highlight Key Tone and press
2. You’ll see the current key tone setting (i.e. On or Off).
3. Change the key tone on or off using
.
or and press .
Change display contrast
You have a choice of ve screen contrast levels.
1. Open your menu by pressing , then scroll using or until
you highlight Display and press
2. Scroll using
3. You’ll see the current contrast setting (e.g. 4).
4. Change the contrast setting using
or until you highlight Contrast and press .
.
or and press .
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39
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USING YOUR MENU – CORDED PHONE
Change display language
You have a choice of ve languages to use on your handsets: English, German,
French, Spanish and Italian.
1. Open your menu by pressing
you highlight Display and press
2. Scroll using
3. You’ll see the current language setting (e.g. English).
4. Change the language setting using
or until you highlight Language and press .
, then scroll using or until
.
or and press .
Remember boost
When this feature is set to On and you use the button, the handset you’re
using will remember and use your last boost setting for each of your calls.
1. Open your menu by pressing
you highlight Settings and press
2. Scroll using
3. You’ll see the current boost memory setting (e.g. Off).
4. Change the boost memory setting using
or until you highlight Boost Mem and press .
, then scroll using or until
.
or and press .
40
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Page 43
USING YOUR MENU – CORDED PHONE
Read number
When this feature is set to On: as you enter each number or press a quickdial
button to make a call, or when you scroll through your phonebook entries, your
redial list or calls list (if you subscribe to a Caller Display/Caller ID service) the
telephone numbers will be announced to you. A quarterly fee may be payable for
Caller Display/Caller ID. See page 51 for further information.
1. Open your menu by pressing
you highlight Settings and press
2. Scroll using
3. You’ll see the current read number setting (e.g. On).
4. Change the read number setting using
or until you highlight Read number and press .
, then scroll using or until
.
or and press .
Change to upper or lower case
1. Open your menu by pressing , then scroll using or until
you highlight Settings and press
2. Scroll using
3. You’ll see the case setting (e.g. ABC).
4. Change the case setting using
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or until you highlight Change case and press .
.
or and press.
41
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USING YOUR MENU – CORDED PHONE
For information on dial mode, please go to page 90.
For information on recall, please go to page 88.
Change System PIN
1. Open your menu by pressing , then scroll using or until
you highlight Settings and press
2. Scroll using
3. Enter your old PIN and press
4. Enter your new PIN and press
or until you highlight System PIN and press.
.
.
.
Change date/time
1. Open your menu by pressing , then scroll using or until
you highlight Time and press
2. Scroll using
3. Enter the day, month and year and press
4. Enter the hours (your handset has a 24-hour clock) and press
42
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or until you highlight Date & Time and press .
.
.
.
Page 45
USING YOUR MENU – CORDED PHONE
Note: it’s also possible to use the and keys to move backward
and forward to make changes.
Change clock hours to 12- or 24-hour format display
1. Open your menu by pressing , then scroll using or
you highlight Time and press
2. Scroll using
3. You’ll see the current time format setting (e.g. 24 hour).
4. Change the time format using
or until you highlight Format and press.
.
or and press .
Reset to default settings
You can easily reset your handset to its default settings.
Note: your phone book, calls and redial lists and any answering machine
messages will be deleted if you do this.
1. Open your menu by pressing
you highlight Reset and press
2. You’ll see Base Reset? displayed, press
, then scroll using or until
.
to conrm or to cancel.
until
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USING YOUR PHONE BOOK – CORDED PHONE
Using your phone book – corded phone
You can store, alphabetically, up to 200 names and their phone numbers in your
phone book. To quickly nd a phone book entry, simply enter the rst letter of
the name you’ve stored.
Note: each phone book entry allows for up to 16 letters for any name and up
to 24 digits for any phone number.
Important: please remember to also enter the area code for each phone
number you enter in your phone book.
How to use the keypad when using your phone book
You’ll see that the keys on your keypad have letters as well as numbers. If you
press a chosen key a number of times it’ll show you all the numbers and letters
it represents.
Here are some keys you may nd useful when entering names and phone
numbers in your phone book:
t QSFTT
t QSFTT
t QSFTT
44
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for a space
to delete a number or letter you’ve entered
or for certain special characters
Page 47
USING YOUR PHONE BOOK – CORDED PHONE
Note: to enter the same letter twice, simply enter the letter and then
wait until the cursor moves to after the letter you’ve entered, before
entering it again.
Enter a name and number in your phone book
1. Press and hold for about 2 seconds until the display shows Enter
Name and a ashing cursor.
2. Enter the name you want to store using the keypad and press
3. Enter the phone number you want to store and press
4. Scroll using
and press
or to choose a ringer melody for this name and number
. The display will show Saved.
.
Edit a phone book entry
1. Press .
2. Scroll using
3. Open options by pressing
highlight Edit and press
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or to nd the entry you want to edit.
and then scroll using or until you
.
.
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USING YOUR PHONE BOOK – CORDED PHONE
4. Edit the name using or to move the cursor and enter the new
letters and press
5. Edit the phone number using
the new digits and press
6. Scroll using
and press
or to choose a ringer melody for this name and number
. The display will show Saved.
.
or to move the cursor and enter
.
Delete a phone book entry
1. Press .
2. Scroll using
3. Open options by pressing
highlight Delete and press
4. You’ll see Delete? on your display. Press
to cancel.
or to nd the entry you want to delete.
and then scroll using or until you
.
to conrm the deletion or
46
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Page 49
USING YOUR PHONE BOOK – CORDED PHONE
Delete all phone book entries
1. Press .
2. Open options by pressing
highlight Delete All and press
3. You’ll see Delete All? on your display. Press
or
to cancel.
and then scroll using or until you
.
to conrm the deletion
Copy phone book entries to another handset
Note: you can only copy the phone book to another handset if that handset
is registered on your phone system. See page 29.
Important: when you copy all entries to a handset, all existing entries will
be deleted.
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USING YOUR PHONE BOOK – CORDED PHONE
1. Press .
2. Scroll using
and press
3. Scroll using
and press
4. Select the handset you want to copy to (e.g. HS2) by pressing
and press .
5. Pick up the handset you’re copying entries to and press
or to nd the entry or entries you want to copy
.
or to select either Copy entry, Copy append or Copy all
.
.
or
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Page 51
USING YOUR QUICK DIAL MEMORY – CORDED PHONE
Using your quick dial memory – corded phone
You can store a name (max. 16 characters) and telephone number
(max. 24 digits) under each of the quick dial memory buttons:
, and .
Store a quickdial name and number
1. Choose the quick dial button under which you want to store a name and
number by pressing either
2. Press
3. Enter the name you want to store using the keypad and press
4. Enter the phone number you want to store and press
5. Scroll
and press
twice.
or to choose a ringer melody for this name and number
. The display shows Saved.
, and .
.
.
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USING YOUR QUICK DIAL MEMORY – CORDED PHONE
Edit a quick dial entry
1. Choose the quickdial entry you want to edit by pressing either , or .
2. Press
3. Edit the name using
letters and press
4. Edit the phone number using
the new digits and press
5. Scroll using
and press
. Edit is displayed, press again.
or to move the cursor and enter the new
.
or to move the cursor and enter
.
or to choose a ringer melody for this name and number
. The display will show Saved.
Delete a quick dial entry
1. Choose the quick dial entry you want to delete by pressing either ,
or .
2. Press
3. You’ll see Delete? on your display. Press
. Press to highlight Delete and press .
to conrm or to cancel.
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USING YOUR CALLS LIST – CORDED PHONE
Using your calls list – corded phone
Note: you must subscribe to your network provider’s Caller Display/Caller ID
service for this feature to work. A quarterly fee may be payable.
Incoming call telephone numbers should appear in your calls list. If you have
the caller’s number stored in your phonebook the name will be displayed
instead. A total of 30 incoming calls can be stored in the calls list (16 letters
per name and 23 digits per number). The number of new calls received will be
shown in the display with the ashing
this is because the caller’s identication (Call Line ID) has been withheld by
the caller.
You can open and view your calls list by pressing
calls list simply press
Here are some things you may see on your calls list display:
t WITHHELD NUMBER – caller has withheld their number, or this information
isn’t available
t INTERNATIONA – caller is calling from another country or using an
internet service
t PAYPHONE – caller is calling from a public payphone
t OPERATOR – caller is a telephone network operator
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or .
icon. If the number doesn’t appear,
. To scroll through your
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USING YOUR CALLS LIST – CORDED PHONE
Store numbers from your calls list to the phonebook or
quick dial memory (M1, M2, M3)
It’s easy to store incoming call numbers to your phone book or quick dial list.
1. Press
2. Scroll using
3. Open options by pressing
you highlight Save to PB or M1, M2 or M3 and press
4. Using your keypad, enter a name for this stored number and press
5. Edit the number for this name, if needed, and press
6. Scroll using
press
to open your calls list at the most recent entry.
or to nd the entry you want to store.
and then scroll using or until
.
.
or to choose a ringer melody for the entry and
.
Delete a single calls list entry
1. Press to open your calls list at the most recent entry.
2. Scroll using
3. Open options by pressing
you highlight Delete and press
or to nd the entry you want to delete.
and then scroll using or until
.
.
4. You’ll see Delete? on your display. Press
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to conrm or to cancel.
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USING YOUR CALLS LIST – CORDED PHONE
Delete all calls list entries
1. Press to open your calls list at the most recent entry.
2. Scroll using
3. Open options by pressing
highlight Delete All and press
4. You’ll see Delete All? on your display. Press
to cancel.
or to select an entry.
and then scroll using or until you
.
to conrm or
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Page 57
Using your menu –
cordless handset
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55
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USING YOUR MENU – CORDLESS HANDSET
Using your menu – cordless handset
For information on your answering machine, please go to page 80.
For information on your phone book, please go to page 70.
Priority/Default Setting
If you are the main user of this telephone you should change the settings in
the menu so that they are just right for you. These settings will be memorised
automatically whenever you wish to make or answer a call.
The user prole feature can be used by others in the household whose
preferences for volume, boost and equaliser will also be memorised and
applied as indicated below.
User Proles
You can store 2 different user proles, each with different settings for the
1. Open your menu by pressing , then scroll using or until you
highlight Prole and press
2. Scroll using
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or until you highlight Prole 1 or 2 and press .
.
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USING YOUR MENU – CORDLESS HANDSET
3. Scroll using or
4. Delete the current name by pressing
5. Enter a new name (up to ten letters) and press
until you highlight Name and press
.
.
.
Change a prole’s handset volume
You have a choice of ve volume levels.
1. Open your menu by pressing
highlight Prole and press
2. Scroll using
3. Scroll using
4. You’ll see the current volume level (e.g. 4).
5. Change the volume level using
or until you highlight Prole 1 or 2 and press .
or until you highlight Volume and press .
, then scroll using or until you
.
or and press .
Change a prole’s boost setting
1. Open your menu by pressing , then scroll using or until you
highlight Prole and press
2. Scroll using
3. Scroll using
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or until you highlight Prole 1 or 2 and press .
or until you highlight Boost and press .
.
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USING YOUR MENU – CORDLESS HANDSET
4. You’ll see the current boost setting (i.e. On or Off).
5. Change the boost setting using
or and press .
Change a prole’s tone (‘equaliser’) setting
1. Open your menu by pressing , then scroll using or until you
highlight Prole and press
2. Scroll using
3. Scroll using
4. You’ll see the current tone setting.
5. Change the tone setting using
Note: press
or until you highlight Prole 1 or 2 and press .
or until you highlight Equaliser and press .
to put the handset back to standby.
.
or and press .
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USING YOUR MENU – CORDLESS HANDSET
Copy a prole
You can easily copy a prole to another registered and compatible
PowerTel handset.
1. Open your menu by pressing
highlight Prole and press
2. Scroll using
3. Scroll using
4. Scroll using
want to copy the prole to, and press
5. On the handset you’re copying the prole to: to conrm, press
Or to cancel, press
or until you highlight Prole 1 or 2 and press .
or until you highlight Copy and press .
or until you highlight the handset (e.g. 2, 3 or 4) you
.
, then scroll using or until you
.
.
.
Choosing which prole to use
You need to use a handset to choose a prole to use for a call – you can’t
choose a prole using handsfree.
Before you answer an incoming call, press
prole you want to use. The display will conrm your choice.
or – depending on which
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USING YOUR MENU – CORDLESS HANDSET
When you want to make a call and before you dial the number, press and hold
or – depending on which prole you want to use. The display will conrm
your choice.
Note: once you’ve selected a prole to use when making a call, you have
about 30 seconds to dial the call under that prole before the system will
return to its default settings.
Change the handset ringer melody
You have a choice of ten ringer melodies.
1. Open your menu by pressing
highlight Handset and press
2. Ring tone is highlighted, press
3. Scroll using
4. You’ll see the melody setting (e.g. 7 [External], 9 [Internal]).
5. Change the melody using
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or until you highlight External or Internal and press .
, then scroll using or until you
.
.
or and press .
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USING YOUR MENU – CORDLESS HANDSET
Change the handset ringer volume
You have a choice of ve volume levels plus Off.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current volume level (e.g. 5).
4. Change the ringer volume using
to highlight Ringer volume and press .
, then scroll using or until you
.
or and press .
Change the tone (‘equaliser’) setting
1. Open your menu by pressing , then scroll using or until you
highlight Handset and press
2. Scroll using
3. You’ll see the setting.
4. Change the tone setting using
Note: to adjust tone while you’re making a call, press the button to
access the equaliser setting. Then press the
setting as shown on the bar-graph on the handset screen. Press the volume
switch on the side of the phone to exit this mode.
or until you highlight Equaliser and press .
.
or and press .
orbutton to adjust the
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USING YOUR MENU – CORDLESS HANDSET
Remember boost
When this feature is set to On and you use the key on the top left side of
the handset, the handset you’re using will remember and use your last boost
setting for each of your calls.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current boost memory setting (e.g. Off).
4. Change the boost memory setting using
or until you highlight Boost memory and press .
, then scroll using or until you
.
or and press .
Change handset name
1. Open your menu by pressing , then scroll using or until you
highlight Handset and press
2. Scroll using
3. Delete the current name by pressing
4. Enter a new name (up to 12 letters) and press
or until you highlight Handset name and press .
.
.
.
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USING YOUR MENU – CORDLESS HANDSET
Switch key pad beep on or off
1. Open your menu by pressing , then scroll using or until you
highlight Handset and press
2. Scroll using
3. You’ll see the key pad setting (i.e. On or Off).
4. Change the key pad beep on or off using
or until you highlight Keypad Beep and press .
.
or and press .
Change contrast
You have a choice of ve screen contrast levels so you can set the display to
how you nd it most easy to read.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current contrast setting (e.g. 3).
4. Change the contrast setting using
or until you highlight Contrast and press .
, then scroll using or until you
.
or and press .
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USING YOUR MENU – CORDLESS HANDSET
Switch auto talk on or off
When auto talk’s switched on your handset will automatically answer the call
when you pick up the handset from its charger base. This is the default setting.
If you set it to off you will need to press the
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current auto talk setting (e.g. On).
4. Change the auto talk setting using
or until you highlight Auto talk and press .
, then scroll using or until you
.
or and press .
button to answer any calls.
Change backlight timer
You have a choice of 10, 20, 30 or 40 seconds before the backlight timer
switches off.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current backlight timing (e.g. 10S).
4. Change the backlight timer setting using
or until you highlight Backlight time and press .
, then scroll using or until you
.
or and press .
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USING YOUR MENU – CORDLESS HANDSET
Switch conrmation beep on or off
This is the beep you hear when you change a setting. You can switch the
beep on or off.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current conrmation beep setting (e.g. On).
4. Change the conrmation beep setting using
or until you highlight Conrm beep and press .
, then scroll using or until you
.
or and press .
Select base
You can use this feature if your handset is registered to more than one base.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current base setting (e.g. Auto or Manual).
4. Change the base setting using
or until you highlight Select base and press .
, then scroll using or until you
.
or and press .
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USING YOUR MENU – CORDLESS HANDSET
Change language
You have a choice of ve languages to use on your handset: English, German,
French, Spanish and Italian.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
3. You’ll see the current language setting (e.g. English).
4. Change the language setting using
or until you highlight Language and press .
, then scroll using or until you
.
or and press .
Change system PIN code
1. Open your menu by pressing , then scroll using or until you
highlight Base settings and press
2. Scroll using
3. Enter your old PIN code and press
4. You will be prompted to enter your new PIN code twice, then press
or until you highlight System PIN and press .
.
.
.
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USING YOUR MENU – CORDLESS HANDSET
Change date/time
1. Open your menu by pressing , then scroll using or until you
highlight Time and press
2. Scroll using
3. Enter the day, month, year and hours (your handset has a 24-hour clock)
and press
or until you highlight Date and Time and press .
.
.
Change clock hours to 12- or 24-hour format
1. Open your menu by pressing , then scroll using or until you
highlight Time and press
2. Scroll using
3. You’ll see the current time format setting (e.g. 24 hour).
4. Change the time format using
hour and press
or until you highlight Set time format and press .
.
.
or to highlight either 12 hour or 24
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USING YOUR MENU – CORDLESS HANDSET
Set alarm
1. Open your menu by pressing , then scroll using or until you
highlight Alarm and press
2. Scroll using
24-hour clock) and press
3. Enter the time you want your alarm to go off at either Once, Every Day,
Mon to Fri or Off and press
4. Choose your alarm melody and press
or until you highlight Set alarm (your alarm uses a
.
.
.
.
Switch night light on or off
Note: the alarm needs to be set before the night light feature will work.
See above for instructions.
1. Open your menu by pressing , then scroll using or until you
highlight Alarm and press
2. Scroll using
3. You’ll see the current night light setting (e.g. On).
or until you highlight Night Light and press .
.
4. Change the night light setting using
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or and press .
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USING YOUR MENU – CORDLESS HANDSET
Base Settings
Change base ringer melody
You have a choice of ten base ringer melodies.
1. Open your menu by pressing
Base settings and press
2. Ring tone is highlighted, press
3. You’ll see the ringer melody setting (e.g. 8).
4. Change the ringer melody using
, then scroll or until you highlight
.
.
or and press .
Change base ringer volume
You have a choice of ve volume levels plus Off.
1. Open your menu by pressing
highlight Base settings and press
2. Scroll
3. You’ll see the current base ringer volume level (e.g. 5).
4. Change the base ringer volume using
For information on dial mode, please go to page 90.
until you highlight Ringer volume and press .
, then scroll using or until you
.
or and press .
For information on recall, please go to page 88.
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USING YOUR PHONE BOOK – CORDLESS HANDSET
Using your phone book – cordless handset
You can store, alphabetically, up to 200 names and their phone numbers in your
phone book. To quickly nd a phone book entry, simply enter the rst letter of
the name you’ve stored.
Note: each phone book entry allows for up to 16 letters for any name and up
to 24 digits for any phone number.
Important: please remember to also enter the area code for each phone
number you enter in your phone book
How to use the keypad when using your phone book
You’ll see that the keys on your keypad have letters as well as numbers. If you
press a chosen key a number of times it’ll show you all the numbers and letters
it represents.
Here are some keys you may nd useful when entering phone numbers in your
phone book:
t QSFTT
t QSFTT
t QSFTTUIF
(e.g. abc)
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for a space
to delete a number or letter you’ve entered
key to change from upper case (e.g. ABC) to lower case
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USING YOUR PHONE BOOK – CORDLESS HANDSET
Note: to enter the same letter twice, simply enter the letter and then
wait until the cursor moves to after the letter you’ve entered, before
entering it again.
Enter a name and number in your phone book
1. Open your phone book by pressing .
2. Press
3. Enter the name you want to store and press
4. Enter the phone number you want to store and press
5. Scroll using
and press
. The display will show New entry, press again.
.
.
or to choose a ringer melody for this name and number
.
Edit a phone book entry
1. Open your phone book by pressing .
2. Scroll using
3. Scroll
4. Press
then press
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to display Edit entry and press .
to delete characters and use the keypad to enter new ones,
or to nd the entry you want to edit and press .
.
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USING YOUR PHONE BOOK – CORDLESS HANDSET
5. Press to delete digits and use the keypad to enter new ones, then
press
6. Scroll using
press
.
or to choose a ringer melody for this entry and
.
Delete a phone book entry or all entries
1. Open your phone book by pressing .
2. Scroll using
entry if you want to delete all entries.
3. Press
4. Press
to display either Delete entry or Delete all and press .
to conrm or to cancel.
or to nd the entry you want to delete or highlight any
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USING YOUR PHONE BOOK – CORDLESS HANDSET
Copy phone book entries to another handset
Note: you can only copy the phone book to another handset if that handset
is registered on your phone system. See page 29.
Important: when you copy all entries to a handset, all existing entries will be
deleted. To prevent this from happening you can use the “Copy append mode”.
1. Open your phone book by pressing
2. Scroll using
press
3. Scroll
4. Scroll
(e.g. 2 for Handset 2 or if you want to copy to the base select 0) and press
to conrm.
5. Pick up the handset you’re copying entries to and press
on the corded phone.
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.
to either Copy entry, Copy append or Copy all and press .
or to nd the entry or entries you want to copy and
or to highlight the handset number you want to copy to
.
or press
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USING YOUR QUICK DIAL MEMORY – CORDLESS HANDSET
Using your quick dial memory buttons – cordless handset
You can store a name (max. 16 characters) and a telephone number
(max. 24 digits) under each of the quick dial memory buttons:
and .
Store a quick dial name and number
1. Choose the quick dial button under which you want to store a name and
number by pressing either or
2. Press
3. Enter the name you want to store using the keypad and press
4. Enter the phone number you want to store and press
show Saved.
. The display will show New entry, press
and .
again.
.
. The display will
Edit a quick dial entry
1. Choose the quick dial entry to edit by pressing either or .
2. Press
3. Press
then press
. The display will show Edit entry, press
to delete characters and use the keypad to enter new ones,
.
again.
4. Press
press
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to delete digits and use the keypad to enter new ones, then
. The display will show Saved.
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USING YOUR QUICK DIAL MEMORY – CORDLESS HANDSET
Delete a quick dial entry
1. Choose the quick dial entry to delete by pressing either or .
2. Press
3. Display will show Delete entry? Press
. Scroll to Delete entry and press .
to conrm or to cancel.
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USING YOUR CALLS LIST – CORDLESS HANDSET
Using your calls list – cordless handset
Note: you must subscribe to your network provider’s Caller Display/Caller ID
service for this feature to work. A quarterly fee may be payable.
Incoming call telephone numbers should appear in your calls list. If you have
the caller’s number stored in your phonebook the name will be displayed
instead. A total of 30 incoming calls can be stored in the calls list (16 letters
per name and 23 digits per number). The number of new calls received will be
shown in the display with the ashing
this is because the caller’s identication (Call Line ID) has been withheld by
the caller.
You can open your calls list by pressing the
calls list simply press
date and time of the call, press
Here are some things you may see on your calls list display:
t WITHHELD NUMBER – caller has withheld their number, or this information
isn’t available
t INTERNATIONA – caller is calling from another country or using an
internet service
t PAYPHONE – caller is calling from a public payphone
t OPERATOR – caller is a telephone network operator
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Helpline 0844 800 6503 (See page 94 for costs and hours of operation)
or . To display more information including the
.
icon. If the number doesn’t appear,
button. To scroll through your
Page 79
USING YOUR CALLS LIST – CORDLESS HANDSET
Store numbers from your calls list to the phonebook
It’s easy to store incoming call numbers to your phone book.
1. Press to open your calls list at the most recent entry.
2. Scroll using
3. The display will show Save to phbk, press
4. Using your keypad, enter a name for this stored number and press
5. Edit the number for this name, if needed, and press
6. Scroll using
number and press
or to nd the entry you want to store and press .
.
.
or to choose the ringer melody for this name and
.
Delete a single calls list entry
1. Press to open your calls list at the most recent entry.
2. Scroll using
3. Scroll
4. Conrm or cancel to delete the calls list entry by pressing
until you highlight Delete and press .
or to nd the listed call you want to delete and press .
or .
.
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USING YOUR CALLS LIST – CORDLESS HANDSET
Delete all calls list entries
1. Press to open your calls list at the most recent entry.
2. Scroll
3. The display will show Delete all Calls? Press
until you highlight Delete all and press .
or
to cancel.
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Page 81
Using your
answering
machine
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79
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USING YOUR ANSWERING MACHINE
Using your answering machine
After you’ve set up your phone system, follow these easy steps using your
corded base to set up your answering machine.
Switch answering machine on or off
To switch your answering machine on and off, simply press on the base.
The current answer mode will be announced.
Set the answering machine language
You have a choice of three languages to use on your answering machine:
English, German or French.
1. Open your answering machine menu by pressing
2. Scroll using
3. Choose the language using
or until you highlight Language and press .
or and press .
on the base twice.
Set answer mode
There are two answer modes to choose from: Answer & Record or Answer only.
If you set the answer mode to Answer only your callers will not be able to leave
a mesage.
1. Switch your answering machine on by pressing
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on the base.
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USING YOUR ANSWERING MACHINE
2. To change mode between Answer & Rec. and Answer Only, press and hold
for a couple of seconds.
Record your outgoing message
You can change the default answering message to your own. Your outgoing
message needs to be under two minutes.
1. Press and hold
your message after the beep.
2. To stop recording, press
3. Check your outgoing message is how you want it but pressing
Note: to return your outgoing message to the default message, simply press
and hold
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while the outgoing message is playing.
on the base for a couple of seconds and then record
.
to hear it.
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USING YOUR ANSWERING MACHINE
Set answer delay
You either choose the number of rings you want before your answering
machine answers any incoming call or you can choose Time Saver. Time Saver
saves you the cost of the call if you’re calling in from elsewhere to pick up any
messages: if your answering machine answers after 2 rings you have new
messages, if it answers after 5 rings you have no new messages. Therefore,
you can hang up after 3 rings knowing you have no new messages and you
won’t be charged for the call.
1. Press
2. Scroll using
3. You’ll see the current answer delay setting (e.g. 5 rings).
4. Choose the number of rings you want (2–9) or Time Saver using
and press .
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twice.
or until you highlight Answer Delay and press .
or
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USING YOUR ANSWERING MACHINE
Record a memo
You can record memo messages for yourself or other members of the
household which can be played back like normal messages.
1. Press and hold
2. After the beep record your memo.
3. Press
to nish recording.
for a couple of seconds.
Listen to messages or memos using the corded phone
Playback is in the order messages or memos were received. New messages
are played before old ones. The time and date of each message or memo is
announced before playback.
Here are some functions you may nd useful:
t UPQMBZPSQBVTFQSFTT
t UPTUPQQSFTT
t UPSFXJOEQSFTT
t UPGBTUGPSXBSEQSFTT
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USING YOUR ANSWERING MACHINE
Delete a single message or memo
1. Play the message or memo you want to delete by pressing .
2. Press and hold
during playback of the message or memo to delete it.
Delete all messages and memos
1. Press twice.
2. Scroll using
3. You’ll see Delete All? on your display.
4. To conrm, press
or until you highlight Del. All Msgs and press .
. Or to cancel, press .
Listen to messages or memos using your cordless handset
1. Open the answering machine menu by pressing .
2. Ans Machine is displayed, press
3. Scroll using
and press
4. Press
to return to standby.
or to display either Play New Msgs or Play All Msgs
.
.
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USING YOUR ANSWERING MACHINE
Memory full
Your answering machine will announce if it’s full and automatically stop taking
any more messages and switch itself to Answer Only. You’ll need to delete
some of your messages or memos before any new messages can be recorded.
Remote access to your answering machine
You can call your answering machine to hear your messages when you’re away
from home using most modern phones, including mobile phones.
You need to use a PIN code to access your answering machine. The default
code is 000. We suggest you change this for security reasons.
Change PIN
1. Open your menu by pressing twice, then scroll using or
until you highlight Remote PIN and press
2. Enter your old PIN and press
3. Enter your new PIN and press
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.
.
.
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USING YOUR ANSWERING MACHINE
Call in to check messages
1. Dial your own phone number from the remote phone.
2. Press
3. You can manage your messages using your keypad (see remote
instructions below)
Note: if you make a mistake entering your PIN three times, your answering
machine will hang up and you’ll need to call and try again.
Remote instructions guide
While listening to your messages from a remote location, enter these numbers
to manage your messages.
To…
Rewind messages, press 1.
Play or pause your messages, press 2.
Fast Forward through your messages, press 3.
Hear outgoing message (OGM), press 4.
Record outgoing message (OGM), press 5. To end your message, press 6.
Stop messages, press 6.
Delete current message, press 7.
Switch answering machine off, press 8.
three times, then enter your 3 digit PIN.
Switch answering machine on to take messages, press 9.
Delete all old messages, press 0.
Record a memo, press #. To end your message, press 6.
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Page 89
Use on a private
branch exchange
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USE ON A PRIVATE BRANCH EXCHANGE
Use on a private branch exchange
If your phone’s on an exchange (e.g. you need to dial 9 to get an outside line),
you can transfer calls and use call back by using the R button. You’ll need to
check your private exchange manual to nd out which timing to use for your
exchange. You can choose two recall timings: 100ms (Short) and 300ms (Long).
To set recall time using the corded phone
1. Open your menu by pressing , then scroll using or until
you highlight Settings and press
2. Scroll using
3. You’ll see the current recall timing setting (e.g. Short).
4. Choose the recall timing setting you want (Short or Long) using
and press .
or until you highlight Recall and press .
.
or
To set recall time using the cordless handset
1. Open your menu by pressing , then scroll using or until you
highlight Base settings and press
2. Scroll using
3. You’ll see the current recall timing setting (e.g. Short).
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or until you highlight Recall and press .
.
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USE ON A PRIVATE BRANCH EXCHANGE
4. Choose the recall timing setting you want (Short or Long) using or
and press .
Insert a dialling pause
If you have to dial a number for an outside line and it takes a while to connect,
you can insert a pause so you don’t have to wait to hear the dialling tone.
To insert a dialling pause using your corded phone, simply enter the number
you usually dial for an outside line and then press
will show dialling pause is active.
To insert a dialling pause using your cordless handset, simply enter the number
you usually dial for an outside line and then press
your display will show dialling pause is active.
Note: you can also insert a dialling pause with a phone number in your
phone book.
. A P on your display
for two seconds. A P on
Using additional services
Your phone should be able to support services such as call waiting and
conference calls. You’ll need to check with your telephone network provider for
further information on these services.
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USE ON A PRIVATE BRANCH EXCHANGE
Set dial mode
You have a choice of two dialling modes: tone and pulse. The default setting is
TONE and this is the correct setting for use within Europe.
To change dial mode using the corded phone
1. Open your menu by pressing , then scroll using or until
you highlight Settings and press
2. Scroll using
3. You’ll see the current dial mode setting (e.g. Tone).
4. Choose the dial mode setting you want (Tone or Pulse) using
and press
or until you highlight Dial Mode and press .
.
.
or
To change dial mode using the cordless handset
1. Open your menu by pressing , then scroll using or until you
highlight Base settings and press
2. Scroll using
3. You’ll see the current dial mode setting (e.g. Tone).
4. Choose the dial mode setting you want (Tone or Pulse) using
.
90
press
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or until you highlight Dial Mode and press .
.
or and
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USE ON A PRIVATE BRANCH EXCHANGE
Reset to default settings
Important: if you reset to default settings on your corded phone, your
phone book, calls list, redial list, messages and memos will be deleted.
Your phone book, calls list and redial list aren’t deleted if your reset your
cordless handset.
To reset to default settings on your corded phone
1. Open your menu by pressing , then scroll using or until you
highlight Reset and press
2. You’ll see Base Reset? on your display. Conrm or cancel the reset to default
settings by pressing
.
or .
To reset to default settings on your cordless handset
1. Press for 10 seconds.
2. Conrm or cancel the reset to default settings by pressing
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or .
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Page 95
Help and support
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HELP AND SUPPORT
Help and support
If you need some help and you’re in the UK, please rst check and see if your
problem can be solved using the troubleshooting guide below. If it can’t , please
call us on 0844 800 6503 (using a UK landline, at the time of going to print: calls
cost 6p for connection charge and then 5p a minute. Mobile costs may vary).
Lines are open Monday to Friday, 9am to 5pm, excluding public holidays. If
you’ve a claim on your 2-year guarantee, please contact your supplier.
Some issues may simply be resolved by disconnecting the power to the unit.
In such instances the power to the main base station should be switched off
and batteries in the handset should also be removed for about 20 minutes.
After which reconnect everything to determine if this has resolved the issue.
Troubleshooting guide
I can’t make phone calls
1. Make sure the phone cable is connected properly. If it is, there may be
a fault. Please make sure you’re using the phone cable that came with
your phone.
2. Check power’s plugged in, switched on and working.
3. If using the cordless handset, make sure you aren’t too far from the charger
base (in ideal conditions, it should work up to 300 metres outdoors and up to
50 metres indoors).
4. Test the phone line and socket by using another phone.
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HELP AND SUPPORT
I keep losing my connection when using my
cordless handset
1. Make sure you aren’t too far from the charger base (in ideal conditions, it
should work up to 300 metres outdoors and up to 50 metres indoors).
2. The charger base may not be in an ideal location – consider moving it.
My cordless handset keeps switching off
1. It may need recharging. So it can charge fully, place your handset on
its charger base for at least 15 hours (make sure the power socket is
switched on!).
2. Replace the rechargeable batteries. Any replacement batteries should be the
same type as those provided.
The phone system isn’t responding
You may need to reset to default settings. Please see page 43.
Caller’s identication (Call Line ID) isn’t working
1. Check you have this service on your phone line. Please call your
network provider.
2. The caller may have withheld their phone number.
My handset or base doesn’t ring
Check that the ringer is on. See pages 27, 38, 61 and 69.
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HELP AND SUPPORT
I’ve got a buzzing noise on my radio, TV or computer
We suggest you use your cordless handset at least one metre away from
electrical equipment and mobile phones.
There is interference in the earpiece and/or internet
connection is very slow when using the phone
You must plug the phone into the wall socket via an ADSL lter if you have
broadband internet on your phone line.
My answering machine won’t record messages or memos
1. Check that your answering machine is connected and switched on.
2. Answering memory may be full. See page 85.
My remote access isn’t working
1. Check you’re using the correct PIN. See page 85.
2. Make sure you’re using a touchtone phone.
The white light on the base is constantly ashing
You have new answering machine message(s). Press the button to listen to
them and the ashing will stop.
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Page 99
General information
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GENERAL INFORMATION
Safety information
Please make sure you read this User Guide carefully.
Intended use
This phone is suitable for use on a public telephone network. Any other use is
considered unintended use. Unauthorised modication or reconstruction isn’t
permitted. Do not open the device and attempt any repair work yourself.