Amplicom PowerTel 57 User Guide

PowerTel

57

At a glance

Distributed by: Audioline GmbH, D-41460 Neuss

AUG 10 – ISSUE 1.

User Guide

Please open this page for an ‘At a glance’ guide to your PowerTel 57

AT A GLANCE

7

PowerTel 57 corded phone base

1

1

2

3

PowerTel 5

Helpline 0844 800 6503 (See page 54 for costs and hours of operation)

111314 12

!

+

35

dB

4

Menu/OK

2

Quick dial memories/

User proles

3

35dB Boost

(under handset)

4

Keypad

5

Handsfree

10

6

Volu me do wn

9

7

Volu me up

8

8

Headset

7

9

Equaliser

6

10

Mute/Delete

11

Phonebook

5

12

Up/Redial/ Pause

13

Incoming call light

14

Down/Calls list/Recall

2

Helpline 0844 800 6503 (See page 54 for costs and hours of operation)

Getting starte d ....................................7

Check box contents .............................8

Set up your phone ...............................9

Connect your corded phone base ......9

Display icons explained..................... 11

Phone menu guide............................. 12

How to use your phone menu

display ................................................ 12

Basic guide ......................................... 12

Making and receiving calls ............... 15

Make a call .......................................... 16

End a call ............................................ 16

Take a call ...........................................16

Redial a number ................................. 16

Call back a previous caller ................ 17

Dial a number in your phone book ... 17

Dial a number using the quick dial

buttons ............................................... 18

Adjust the earpiece volume .............. 18

Boost the handset earpiece volume . 18

Handsfree feature .............................. 19

Use handsfree calling ........................ 19

Adjust the tone ................................... 19

See call length .................................... 19

Use a headset (not included) ............ 20

Mute .................................................... 20

Power failure – what to do ................20

Using your menu ...............................21

Priority/Default Setting ...................... 22

User Proles ....................................... 22

Change the prole name ................... 22

Change a prole’s handset volume .. 23

Change a prole’s boost setting ....... 23

Change a prole’s tone (‘equaliser’)

setting ................................................. 24

Choosing which prole to use .......... 25

Change ringer melody ....................... 25

Change ringer volume ....................... 26

Switch key tone on or off ..................26

Change display language .................. 27

Helpline 0844 800 6503 (See page 54 for costs and hours of operation)

CONTENTS

3

CONTENTS

Remember boost ............................... 28

Read number ......................................28

Change to upper or lower case.........29

Change date/time ............................... 30

Change clock hours to 12- or 24-hour

format display ....................................30

Reset to default settings ................... 31

Using your phone book ....................32

How to use the keypad when using

your phone book ................................32

Enter a name and number in your

phone book ........................................33

Edit a phone book entry ....................33

Delete a phone book entry ................34

Delete all phone book entries ...........35

Using your quick dial memory .........36

Store numbers from your calls list to
the phonebook or quick dial memory

(M1, M2, M3, M4, M5, M6) ................39

Delete a single calls list entry ...........39

Delete all calls list entries ..................40

Use on a private branch exchange .. 41

To set the recall time ......................... 42

Insert a dialling pause ....................... 42

Using additional services ..................43

Set the dial mode ...............................43

Help and support ............................... 45

Troubleshooting guide ...................... 46

General information ..........................49

Safety information ............................. 50

Disposal .............................................. 52

Technical details ................................53

Store a quick dial name and number 36

Edit a quick dial entry ........................36

Delete a quick dial entry ....................37

Using your calls list ...........................38

4

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Default settings .................................54

Maintenance and guarantee .............55

Declaration of conformity ................. 56

Index ................................................... 57

CONTENTS

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

5

6

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Getting started

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

7

GETTING STARTED

Getting started

Important: please make sure you’ve read the safety information on page 50
before you set up your phone system.

Check box contents

You should have:

t DPSEFEQIPOFCBTF
t IBOETFUBOEIBOETFUDBCMF
t QPXFSBEBQUFS
t UFMFQIPOFDBCMF

Important: use only the power adapter and telephone line cord supplied
with your PowerTel 57 otherwise your phone may not work.

8

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Set up your phone

Connect your corded phone base

GETTING STARTED

1. Plug the power adapter into the socket marked
base and the other end into the mains power wall socket and switch on.

2. Plug the telephone cable into the socket marked
phone base and the other end into the phone wall socket.

3. Plug one end of the handset cable into the handset and the other end into
the side of the base.

Socket for Vibrate Pad (PTV100)

available as an accessory

Mains power

wall socket

1 2

Socket for Headset

(not supplied)

Important: use only the power adapter and telephone line cord supplied
with your PowerTel 57 otherwise your phone may not work.

on the back of your phone

on the back of your

Telephone

wall socket

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

9

GETTING STARTED

Private exchanges: if your phone is going to use a private exchange
(for example, if you have to dial ‘9’ to get an outside line, please follow
the steps on page 42).

Your PowerTel 57 phone is now ready for use!

10

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

GETTING STARTED

Display icons explained

The following icons appear in your corded base display to indicate:

Phone book mode

Ringer off

Handsfree mode

Call in progress

Boost receiver volume is on (Icon will ash)

Mute handset microphone

You have new calls

New calls in the calls list

Old calls in the calls list

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

11

GETTING STARTED

Phone menu guide

Use this section to nd your way around the menu display on your phone.

How to use your phone menu display

When you’ve set up your phone and everything’s connected, use your menu
display to do things with your phone – from making and receiving calls to
setting up user proles and saving phone numbers.

Basic guide

Open main menu: press .

Browse sub menu: open your main menu and then press

Select sub menu item: scroll using

looking for is highlighted and then press

Browse a function: open your sub menu and then press

Select a function: scroll using

is highlighted and then press

12

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

or until the function you’re looking for

.

or until the item you’re

.

or .

or .

Enter digits or letters: use your keypad.

GETTING STARTED

Conrm or save an entry or action: press

Cancel and return to standby: press

Note: if you don’t do anything, your phone will automatically go on standby
after 20 seconds.

.

.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

13

14

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Making and

receiving calls

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

15

MAKING AND RECEIVING CALLS

Making and receiving calls

Make a call

As you enter each number to be dialled it will be announced to you. For this
feature to work you must have the Read number feature set to On, see page 28.

1. Enter the number you wish to call using your base keypad.

2. If you make a mistake, press to delete the last digit.

3. Dial the number by picking up the handset or pressing

4. End your call by putting the handset back in its cradle.

.

End a call

Simply put the handset back in its base cradle.

Take a call

Simply lift the handset or press to answer in handsfree mode.

Redial a number

Your phone stores the last ve numbers you’ve dialled (max. 24 digits each).

1. Open the redial list by pressing .

2. Scroll through the redial list using the
number you wish to redial is highlighted. To dial the number simply lift the
handset or press

16

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

to dial in handsfree mode.

or buttons until the

MAKING AND RECEIVING CALLS

Note: each phone number will be announced as you scroll through the
redial list provided the Read Number feature is enabled. See page 28,
“Read number” for details.

Call back a previous caller

Your phone stores the last 30 incoming calls.

1. Open the incoming calls list by pressing

2. Scroll to nd the number you want to call back using

lift your handset or press

Note: each phone number will be announced as you scroll through
the incoming calls list provided the Read Number feature is enabled.
See page 28, “Read number” for details.

to call in handsfree mode.

.

or

Dial a number in your phone book

To store a phone number in your phone book, see page 33.

1. Open your phone book by pressing

2. Scroll to nd your number using

press

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

to dial in handsfree mode.

.

or then lift your handset or

then

17

MAKING AND RECEIVING CALLS

Note: each phone number will be announced as you scroll through your
phone book provided the Read Number feature is enabled. See page 28,
“Read number” for details.

Dial a number using the quick dial buttons

To store phone numbers under your quick dial memory buttons, see page 36.

4

1. Choose your quick dial number by pressing

2. Lift your handset or press to dial in handsfree mode.

Note: the quick dial number you’ve selected will be announced when you
press the quick dial button provided the Read Number feature is enabled.
See page 28, “Read number” for details.

, , ,

5

,

, or

6

Adjust the earpiece volume

Your handset earpiece volume is louder than a standard phone. But you can still
increase or decrease the volume to suit you.

.

To adjust the volume while you’re making a call, press

or .

Boost the handset earpiece volume

To boost the handset earpiece volume while you’re making a call, press .

An image of an ear will ash in the display to show that boost is on.

18

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

MAKING AND RECEIVING CALLS

Handsfree feature

Use the handsfree feature to talk to your caller without holding the handset or
to let other people in the room listen to the conversation.

Use handsfree calling

To switch handsfree mode on and off, simply press .

To adjust handsfree volume, press

Note: you can’t boost volume using when using handsfree calling.

or (there are 5 levels).

Adjust the tone

To adjust the tone while you’re making a call, press then use the or

buttons until it’s right for you.

Note: adjusting the tone can affect volume level – you may need to adjust
the volume level after you’ve adjusted the tone.

See call length

You can see the call time on your display.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

19

MAKING AND RECEIVING CALLS

Use a headset (not included)

Simply plug your headset into the headset socket marked

base and press the

button.

on the back of the

Mute

During a call you can mute the microphone so your caller cannot hear you.

To switch off the microphone, simply press

To switch it on again, simply press

again. The display will show Unmute.

Power failure – what to do

If your mains power fails, you can still use your phone to make and receive
calls – though the incoming call light won’t work, your caller’s details won’t be
stored, and the display will only show when you lift the handset.

You can still also:

t 7JFXBOEEJBMOVNCFSTVTJOHZPVSQIPOFCPPLPSUIF

5

and

t %JBMPVUVTJOHRecall (Flash) and pause
t "EKVTUUIFFBSQJFDFWPMVNF

6

keys

. Mute will be displayed.

, , ,

4

,

t .VUFUIFNJDSPQIPOF

20

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Using your menu

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

21

USING YOUR MENU

Using your menu

For information on your phone book, please go to page 32.

Priority/Default Setting

If you are the main user of this telephone you should change the settings in
the menu so that they are just right for you. These settings will be memorised
automatically whenever you wish to make or answer a call.

The user prole feature can be used by others in the household whose
preferences for volume, boost and equaliser will also be memorised and
applied as indicated below.

User Proles

You can store 6 different user proles, each with different settings for the
‘Volume’, ‘Boost’ and ‘Equaliser’ features. You can also personalise each Prole
by naming it (Max 10 letters).

Change the prole name

1. Open your menu by pressing , then scroll using or until

you highlight Prole and press

2. Scroll using

.

22

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

or until you highlight Prole 1, 2, 3, 4, 5 or 6 and press

.

USING YOUR MENU

3. Scroll using

4. Delete the current name by pressing

5. Enter a new name (up to ten letters) and press

or until you highlight Name and press .

.

.

Change a prole’s handset volume

You have a choice of ve volume levels.

1. Open your menu by pressing , then scroll using or until

you highlight Prole and press

2. Scroll using

press

3. Scroll using

4. You’ll see the current volume level (e.g. 4).

5. Change the volume level using

.

or until you highlight

or until you highlight Volume and press .

.

1, 2, 3, 4, 5 or 6

or and press .

and

Change a prole’s boost setting

1. Open your menu by pressing , then scroll using or until

you highlight Prole and press

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

.

23

USING YOUR MENU

2. Scroll using or until you highlight Prole

press

3. Scroll using

4. You’ll see the current boost setting (i.e. On or Off).

5. Change the boost setting using

.

or until you highlight Boost and press .

or and press .

1, 2, 3, 4, 5 or 6

and

Change a prole’s tone (‘equaliser’) setting

1. Open your menu by pressing , then scroll using or until

you highlight Prole and press

2. Scroll using

press

3. Scroll using

4. You’ll see the current tone setting.

5. Change the tone setting using

.

or until you highlight Prole

or until you highlight Equaliser and press .

.

or

1, 2, 3, 4, 5 or 6

and press

and

.

Note: when you nish changing any prole settings, press
base back to standby.

24

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

to put the

USING YOUR MENU

Choosing which prole to use

Before you answer an incoming call, press , , ,

5

,

or

6

–



4

depending on which prole you want to use. The display will conrm your
choice and you can answer the call as normal.

Note: you can’t choose a prole using handsfree mode.

When you want to make a call and before you dial the number, press and hold

, , ,

5

,

or

6

– depending on which prole you want to use.

4

The display will conrm your choice and you can now make your outgoing call
as normal.

Note: once you’ve selected a prole to use when making a call, you have
about 30 seconds to dial the call under that prole before the system will
return to its default settings.

Change ringer melody

You have a choice of ten ringer melodies.

1. Open your menu by pressing

you highlight Ringer Tone and press

2. Scroll

or to highlight EXT Melody and press .

, then scroll using or until

.

3. You’ll see and hear the current setting (i.e. Melody 8).

4. Scroll using

want to use and press

or until you highlight and hear the ringer tone you

.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

25

USING YOUR MENU

Change ringer volume

You have a choice of ve volume levels plus Ring Off.

1. Press the
see the volume levels on the display (e.g. Ring Vol 5) as you press the buttons.
If you want to switch the ringer volume off choose the Ring off option.

or buttons to adjust the ringer volume level. You’ll hear and

Switch key tone on or off

This is the tone you hear when you press a button.

1. Open your menu by pressing , then scroll using or until

you highlight Key Tone and press

2. You’ll see the current key tone setting (i.e. On or Off).

3. Change the key tone on or off using

.

or and press .

26

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Change display contrast

You have a choice of ve screen contrast levels.

USING YOUR MENU

1. Open your menu by pressing

you highlight Display and press

2. Scroll using

3. You’ll see the current contrast setting (e.g. 4).

4. Change the contrast setting using

or until you highlight Contrast and press .

, then scroll using or until

.

or and press .

Change display language

You have a choice of ve languages to use on your handsets: English, German,
French, Spanish and Italian.

1. Open your menu by pressing

you highlight Display and press

2. Scroll using

3. You’ll see the current language setting (e.g. English).

4. Change the language setting using

or until you highlight Language and press .

, then scroll using or until

.

or and press .

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

27

USING YOUR MENU

Remember boost

When this feature is set to On and you use the button, the handset you’re
using will remember and use your last boost setting for each of your calls.

1. Open your menu by pressing

you highlight Settings and press

2. Scroll using

3. You’ll see the current boost memory setting (e.g. Off).

4. Change the boost memory setting using

or until you highlight Boost Mem and press .

, then scroll using or until

.

or and press .

Read number

When this feature is set to On: as you enter each number or press a quickdial
button to make a call, or when you scroll through your phonebook entries, your
redial list or calls list (if you subscribe to a Caller Display/Caller ID service) the
telephone numbers will be announced to you. A quarterly fee may be payable for
Caller Display/Caller ID. See page 38 for further information.

1. Open your menu by pressing

you highlight Settings and press

2. Scroll using

or until you highlight Read number and press .

, then scroll using or until

.

28

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

3. You’ll see the current read number setting (e.g. On).

USING YOUR MENU

4. Change the read number setting using

or and press .

Change to upper or lower case

1. Open your menu by pressing , then scroll using or until

you highlight Settings and press

2. Scroll using

3. You’ll see the case setting (e.g. ABC).

4. Change the case setting using

For information on dial mode, please go to page 43.

For information on recall, please go to page 42.

or until you highlight Change case and press .

.

or and press

.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

29

USING YOUR MENU

Change date/time

1. Open your menu by pressing , then scroll using or until

you highlight Time and press

2. Scroll using

3. Enter the day, month and year and press

4. Enter the hours (your handset has a 24-hour clock) and press

Note: it’s also possible to use the and keys to move backward and
forward to make changes.

or until you highlight Date & Time and press .

.

.

.

Change clock hours to 12- or 24-hour format display

1. Open your menu by pressing , then scroll using or

you highlight Time and press

2. Scroll using

3. You’ll see the current time format setting (e.g. 24 hour).

4. Change the time format using or and press .

or

until you highlight Format and press

.

until

.

30

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

USING YOUR MENU

Reset to default settings

You can easily reset your phone to its default settings. The default settings are
listed on page 54.

Note: your phone book, calls and redial lists and any answering machine
messages and memos will be deleted if you do this.

1. Open your menu by pressing

you highlight Reset and press

2. Enter the system PIN (default = 0000) and press

cancel.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

, then scroll using or until

.

to conrm or to

31

USING YOUR PHONE BOOK

Using your phone book

You can store, alphabetically, up to 200 names and their phone numbers in your
phone book. To quickly nd a phone book entry, simply enter the rst letter of
the name you’ve stored.

Note: each phone book entry allows for up to 16 letters for any name and up
to 24 digits for any phone number.

Important: please remember to also enter the area code for each phone
number you enter in your phone book.

How to use the keypad when using your phone book

You’ll see that the keys on your keypad have letters as well as numbers. If you
press a chosen key a number of times it’ll show you all the numbers and letters
it represents.

Here are some keys you may nd useful when entering names and phone
numbers in your phone book:

t QSFTT

t QSFTT

t QSFTT

32

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

for a space

to delete a number or letter you’ve entered

for certain special characters

USING YOUR PHONE BOOK

Note: to enter the same letter twice, simply enter the letter and then
wait until the cursor moves to after the letter you’ve entered, before
entering it again.

Enter a name and number in your phone book

1. Press and hold for about 2 seconds until the display shows Enter

Name and a ashing cursor.

2. Enter the name you want to store using the keypad and press

3. Enter the phone number you want to store and press

4. Scroll using

and press

or to choose a ringer melody for this name and number

. The display will show Saved.

.

Edit a phone book entry

1. Press .

2. Scroll using

3. Open options by pressing

highlight Edit and press

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

or to nd the entry you want to edit.

and then scroll using or until you

.

.

33

USING YOUR PHONE BOOK

4. Edit the name using or to move the cursor and enter the new letters and

press

5. Edit the phone number using

digits and press

6. Scroll using

and press

.

or to move the cursor and enter the new

.

or to choose a ringer melody for this name and number

. The display will show Saved.

Delete a phone book entry

1. Press .

2. Scroll using

3. Open options by pressing

highlight Delete and press

4. You’ll see Delete? on your display. Press

to cancel.

or to nd the entry you want to delete.

and then scroll using or until you

.

to conrm the deletion or

34

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Delete all phone book entries

1. Press .

USING YOUR PHONEBOOK

2. Open options by pressing

highlight Delete All and press

3. You’ll see Delete All? on your display. Press

or

to cancel.

and then scroll using or until you

.

to conrm the deletion

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

35

USING YOUR QUICK DIAL MEMORY

Using your quick dial memory

You can store a name (max. 16 characters) and telephone number

(max. 24 digits) under each of the quick dial memory buttons:

5

,

and

6

.

, , ,

Store a quick dial name and number

1. Choose the quick dial button under which you want to store a name and

4

number by pressing either

2. Press

twice.

, , ,

5

,

and

3. Enter the name you want to store using the keypad and press

4. Enter the phone number you want to store and press

5. Scroll

and press

or to choose a ringer melody for this name and number

. The display shows Saved.

6

.

.

.

Edit a quick dial entry

1. Choose the quickdial entry you want to edit by pressing either , , ,

4

5

,

or

6

.

4

2. Press

36

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

. Edit is displayed, press

again.

USING YOUR QUICK DIAL MEMORY

3. Edit the name using or to move the cursor and enter the new letters and

press

4. Edit the phone number using

digits and press

5. Scroll using

and press

.

or to move the cursor and enter the new

.

or to choose a ringer melody for this name and number

. The display will show Saved.

Delete a quick dial entry

1. Choose the quick dial entry you want to delete by pressing either , ,

4

,

2. Press

5

,

or

. Press to highlight Delete and press .

3. You’ll see Delete? on your display. Press

6

.

to conrm or to cancel.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

37

USING YOUR CALLS LIST

Using your calls list

Note: you must subscribe to your network provider’s Caller Display/Caller ID
service for this feature to work. A quarterly fee may be payable.

Incoming call telephone numbers should appear in your calls list. If you have
the caller’s number stored in your phonebook the name will be displayed
instead. A total of 30 incoming calls can be stored in the calls list (16 letters
per name and 23 digits per number). The number of new calls received will be
shown in the display with the ashing
this is because the caller’s identication (Call Line ID) has been withheld by
the caller.

You can open and view your calls list by pressing

calls list simply press

Here are some things you may see on your calls list display:
t WITHHELD NUMBER – caller has withheld their number, or this information

isn’t available

t INTERNATIONA – caller is calling from another country or using an

internet service

t PAYPHONE – caller is calling from a public payphone
t OPERATOR – caller is a telephone network operator

38

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

or .

icon. If the number doesn’t appear,

. To scroll through your

USING YOUR CALLS LIST

Store numbers from your calls list to the phonebook or
quick dial memory (M1, M2, M3, M4, M5, M6)

It’s easy to store incoming call numbers to your phone book or quick dial list.

1. Press

2. Scroll using

3. Open options by pressing

you highlight Save to PB or M1, M2, M3, M4, M5 or M6 and press

4. Using your keypad, enter a name for this stored number and press

5. Edit the number for this name, if needed, and press

6. Scroll using

press

to open your calls list at the most recent entry.

or to nd the entry you want to store.

and then scroll using or until

.

or to choose a ringer melody for the entry and

.

Delete a single calls list entry

1. Press to open your calls list at the most recent entry.

2. Scroll using

3. Open options by pressing

you highlight Delete and press

or to nd the entry you want to delete.

and then scroll using or until

.

.

.

4. You’ll see Delete? on your display. Press

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to conrm or

to cancel.

39

USING YOUR CALLS LIST

Delete all calls list entries

1. Press to open your calls list at the most recent entry.

2. Scroll using

3. Open options by pressing

highlight Delete All and press

4. You’ll see Delete All? on your display. Press

to cancel.

or to select an entry.

and then scroll using or until you

.

to conrm or

40

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Use on a private

branch exchange

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

41

USE ON A PRIVATE BRANCH EXCHANGE

Use on a private branch exchange

If your phone’s on an exchange (e.g. you need to dial 9 to get an outside line),
you can transfer calls and use call back by using the R button. You’ll need to
check your private exchange manual to nd out which timing to use for your
exchange. You can choose two recall timings: 100ms (Short) and 300ms (Long).

To set the recall time

1. Open your menu by pressing , then scroll using or until

you highlight Settings and press

2. Scroll using

3. You’ll see the current recall timing setting (e.g. Short).

4. Choose the recall timing setting you want (Short or Long) using

and press .

or until you highlight Recall and press .

.

or

Insert a dialling pause

If you have to dial a number for an outside line and it takes a while to connect,
you can insert a pause so you don’t have to wait to hear the dialling tone.

To insert a dialling pause, simply enter the number you usually dial for an
outside line and then press
is active.

42

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

. A P on your display will show dialling pause

USE ON A PRIVATE BRANCH EXCHANGE

Note: you can also insert a dialling pause with a phone number in your
phone book.

Using additional services

Your phone should be able to support services such as call waiting and
conference calls. You’ll need to check with your telephone network provider for
further information on these services.

Set the dial mode

You have a choice of two dialling modes: tone and pulse. The default setting is
TONE and this is the correct setting for use within Europe.

1. Open your menu by pressing

you highlight Settings and press

2. Scroll using

3. You’ll see the current dial mode setting (e.g. Tone).

4. Choose the dial mode setting you want (Tone or Pulse) using or

and press

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or until you highlight Dial Mode and press .

.

, then scroll using or until

.

43

44

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Help and support

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

45

HELP AND SUPPORT

Help and support

If you need some help and you’re in the UK, please rst check and see if your
problem can be solved using the troubleshooting guide below. If it can’t , please
call us on 0844 800 6503 (using a UK landline, at the time of going to print: calls
cost 6p for connection charge and then 5p a minute. Mobile costs may vary).
Lines are open Monday to Friday, 9am to 5pm, excluding public holidays.
If you’ve a claim on your 2-year guarantee, please contact your supplier.

Some issues may simply be resolved by disconnecting the power to the unit.
In such instances the power to the main base station should be switched off
for about 20 minutes. After which reconnect everything to determine if this
has resolved the issue.

Troubleshooting guide

I can’t make phone calls

1. Make sure the phone cable is connected properly. If it is, there may be
a fault. Please make sure you’re using the phone cable that came with
your phone.

2. Check the power’s plugged in, switched on and working.

3. Test the phone line and socket by using another phone.

46

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

HELP AND SUPPORT

The phone system isn’t responding

You may need to reset to default settings. Please see page 31.

Caller’s identication (Call Line ID) isn’t working

1. Check you have this service on your phone line. Please call your
network provider.

2. The caller may have withheld their phone number.

My phone doesn’t ring

Check that the ringer is on. See page 26.

There is interference in the earpiece and/or internet
connection is very slow when using the phone

You must plug the phone into the wall socket via an ADSL lter if you have
broadband internet on your phone line.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

47

HELP AND SUPPORT

48

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

General information

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

49

GENERAL INFORMATION

Safety information

Please make sure you read this User Guide carefully.

Intended use

This phone is suitable for use on a public telephone network. Any other use is
considered unintended use. Unauthorised modication or reconstruction isn’t
permitted. Do not open the device and attempt any repair work yourself.

Phone location

Make sure your phone:

t JTPOBESZýBUBOETUBCMFTVSGBDF
t JTOUBUSJQIB[BSEXJUIJUTQPXFSDBCMF
t JTOUPCTUSVDUFECZGVSOJUVSF
t JTBUMFBTUPOFNFUSFGSPNPUIFSFMFDUSJDBMBQQMJBODFT
t JTOUFYQPTFEUPTNPLFEVTUWJCSBUJPODIFNJDBMTNPJTUVSFIFBUBOE

direct sunlight.

Power supply

Important: use only the power adapter supplied with your PowerTel 57.

If you have a mains power failure you can still use your phone to make and
receive calls, see page 20.

50

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

GENERAL INFORMATION

Energy efcient power adapter

The included mains adapter meets the eco-design requirements
of the European Union (Directive 2005/32/EG). Thus, its power
consumption is considerably lower, both in operated as well as in
non-operated mode, compared with the mains adapter of previous design.

Medical equipment

Do not use your phone:

t OFBSFNFSHFODZPSJOUFOTJWFDBSFNFEJDBMFRVJQNFOU
t EVSJOHBOFMFDUSJDBMTUPSN

It is recommended that if you have a pacemaker tted you check with a medical
expert or your health adviser before using this product

Hearing aid compatibility

You phone works with most popular hearing aids. However, given the wide
range of hearing aids available, we can’t guarantee that your phone will
function fully with every hearing aid.

Important: your phone can produce very high sound when Boost is switched
on. Please take care if the phone is used by others.

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51

GENERAL INFORMATION

Disposal

You are obliged to dispose of consumable goods properly in accordance with
the applicable legal regulations.

The
apparatus and batteries must be disposed of separately from domestic
waste at suitable collection points provided by the public waste
authorities. Batteries can also often be disposed of at the point of sale.

Packaging materials must be disposed of according to local regulations.

symbol on this product indicates that electrical and electronic

52

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

GENERAL INFORMATION

Technical details

Power supply (base station) *OQVU7"$)[
Output: 12VDC 670mA
Dialling mode Tone (DTMF)
Pulse

Optimum ambient temperature 0˚C to 45˚C
Optimum relative humidity 20% to 80%
Recall 100, 300 ms

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

53

GENERAL INFORMATION

Default settings

To reset to default settings, please see page 31.

Language English
Time format 24 Hour
Ringing volume 5
Ringer melody 8
Key tone On
Contrast 4
Boost memory Off
Read number On
Recall time 100ms
Dialling mode Tone
PIN code 0000

54

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

GENERAL INFORMATION

Maintenance and guarantee

Maintenance

t 1MFBTFDMFBOZPVSFRVJQNFOUTTVSGBDFTXJUIBTPGUýVGGGSFFDMPUI
t /FWFSVTFDMFBOJOHBHFOUTPSTPMWFOUT

Guarantee

AMPLICOM equipment is produced and tested according to the latest
production methods. The implementation of carefully chosen materials and
highly developed technologies ensure trouble free functioning and a long
service life. The terms of the guarantee do not apply where the cause of the
equipment malfunction is the fault of the telephone network operator or any
interposed private branch extension system. The terms of the guarantee do not
apply to the rechargeable batteries or power packs used in the products. The
period of guarantee is 24 months from the date of purchase.

All deciencies resulting from material of production faults which occur during
the period of guarantee will be eliminated free of charge. Rights to claims under
the terms of guarantee are annulled following intervention by the purchaser
or third parties. Damage caused as a result of improper handling or operation,
incorrect positioning or storing, improper connection or installation, Acts of
God or other external inuence are not covered by the terms of guarantee.

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

55

GENERAL INFORMATION

In the case of complaints, we reserve the right to repair or replace defect
parts or provide a replacement device. Replacement parts or devices become
our property.

Rights to compensation in the case of damage are excluded where there is no
evidence or intent or gross negligence by the manufacturer.

If your equipment shows signs of defect during the period of guarantee, please
return to the sales outlet in which you purchased the AMPLICOM equipment
together with the purchase receipt. All rights to claims under the terms of
guarantee in accordance with this agreement must be asserted exclusively with
regard to your sales outlet.

Two years after the purchase of our products, claims under the terms of
guarantee can no longer be asserted.

Declaration of conformity

This device fulls the requirements stipulated in the EU directive:

1999/5 EU directive on radio equipment and telecommunications
terminal equipment and the mutual recognition of their conformity.

Conformity with the above mentioned directive is conrmed by the CE symbol
on the device.

To view the complete Declaration of Conformity, please refer to the free
download available on our website www.amplicom.eu

56

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

Index

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

57

INDEX

A

Adjusting the handsfree volume 19
Adjusting the earpiece volume 18

B
Boost memory 28
Boosting the earpiece volume 18

C
Calling back missed calls 17
Call length 19
Calls list 38-40
Change case 29
Check the contents of the box 8
Connecting the base 9
Contrast 27

D
Date/time 30
Declaration of Conformity 56

Default settings 54
Dial mode 43
Dialling pause 42
Dialling phone numbers from

Dialling phone numbers from
a quickdial button 18
Display contrast 27
Display icons 11

Display language 27

Displaying calls list entries 38

E

Earpiece volume 18
End a call 16
Entering a name in the phonebook 33
Equaliser 24

G

Guarantee 55

H

Handsfree 19
Headset use 20
Help 46

I

Icons in the display 11

K

Keytone on/off 26

the phone book 17

58

Helpline 0844 800 6503 (See page 46 for costs and hours of operation)

INDEX

L

Language 27, 42

M

Maintenance 55
Making a call 16

Melody 25
Menu guide 12-13
Muting the microphone 20

N
Navigating the menu 12

P
Pause 42
Phone book 17, 32
Power failure 20
Private branch exchanges 42
Proles 22-25

Q
Quickdial 18, 36-37

R
Recall 42
Read number 28
Record your outgoing message 43
Redial 16
Remember boost 28
Reset to default settings 31
Ringer melody 25
Ringer volume 26

S
Safety information 50-52
Setting the recall time 42
Storing a phonebook entry 33
Storing a quickdial entry 36

T
Take a call 16
Talk time display 19
Technical details 53
Tone control 19

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59

INDEX

U
User proles 22-25
Using a headset 20
Using the menu 22

V

Volume 18, 19, 26

60

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