Amplicom PowerTel 502, PowerTel 500 User Guide

Download

Page 1

PowerTel

500

User Guide

Page 2

At A glAnce At A glAnce

PowerTel 500 Cordless handset and base

Incoming

call light

Memory 1

35dB Boost

Display

Enter Menu/

Mute/Delete

Internal call

External call/

Handsfree

/Ringer on/off

Pause

(long press 0)

Microphone

Incoming Call/

Charging/ Line in use

Volume up/down

Memory 2

Up/Redial

Headset socket

(Headset not included)

Phonebook/

Save/OK

Recall

End call

Down/Calls list/

Equaliser

Keypad

#/Keylock

Find handset/

Registration

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 3

PowerTel 502 Cordless handset and charger base

You will only have this extra handset and charger base if you purchased a PowerTel 502 pack.

Incoming

call light

Memory 1

35dB Boost

Display

Enter Menu/

Mute/Delete

Internal call

External call/

Handsfree

/Ringer on/off

Pause

(long press 0)

Microphone

Charging

Volume

up/down

Memory 2

Up/Redial

Headset socket

(Headset not included)

Phonebook/

Save/OK

Recall

End call

Down/Calls list/

Equaliser

Keypad

#/Keylock

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 4

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 5

CONTENTS

Getting started ....................................7

Check box contents .............................8

Set up your phone system

in four simple steps............................. 9

Connect your base ..........................9

Install your batteries ..................... 10

Charge your handset..................... 10

Connect the telephone cable ........ 10

PowerTel 502 users only ............... 11

Attach the belt clip (optional) ....... 12

Handset display icons explained...... 13

Phone menu guide............................. 15

How to use your phone

menu display...................................... 15

Making and receiving calls............... 17

Make a call.......................................... 18

Dial a number in your phone book... 19

Dial a number using the

quick dial buttons ..............................19

Adjust the handset earpiece volume ..20

Boost the handset earpiece volume.20

Handsfree feature .............................. 20

Use handsfree calling........................ 20

See call length.................................... 21

Use a headset (not included) ............ 21

Mute.................................................... 21

Mute the microphone

on the handset ................................... 21

Switch the handset ringer

on and off ........................................... 21

Lock and unlock the

handset keypad.................................. 22

End a call ............................................ 18

Take a call ........................................... 18

Redial a number................................. 18

Call back a previous caller ................19

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Make an internal call.......................... 22

Transfer an external call internally... 23

Make a conference call......................23

Page 6

CONTENTS

Deregister a handset ......................... 24

Find handset....................................... 25

Power failure – what to do ................ 25

Using your menu............................... 27

Priority/Default Setting......................28

User Proles.......................................28

Change a prole name ......................28

Change a prole’s handset volume..29

Change a prole’s boost setting.......29

Change a prole’s tone

(‘equaliser’) setting ............................30

Copy a prole.....................................30

Choosing which prole to use.......... 31

Change the handset ringer melody.. 32

Change the handset ringer volume.. 32

Switch auto talk on or off..................35

Change backlight timer ..................... 36

Switch conrmation beep on or off . 36

Select base ......................................... 37

Change language...............................37

Change date/time...............................38

Change clock hours to

12 or 24 hour format..........................38

Set alarm ............................................ 39

Switch night light on or off ...............39

Base Settings .....................................40

Change base ringer melody..............40

Change base ringer volume..............40

Change system PIN code .................. 41

Using your phone book ....................42

Change the tone (‘equaliser’) setting33

Remember boost ............................... 33

Change handset name ......................34

Switch key pad beep on or off..........34

Change contrast.................................35

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

How to use the keypad when

using your phone book .....................42

Enter a name and number in

your phone book................................43

Edit a phone book entry ....................43

Page 7

CONTENTS

Delete a phone book entry or

all entries............................................ 44

Copy phone book entries to

another registered handset...............44

Using your quick dial

memory buttons ...............................46

Store a quick dial name and number46

Edit a quick dial entry ........................46

Delete a quick dial entry.................... 47

Using your calls list........................... 48

Store numbers from your calls

list to the phonebook......................... 49

Delete a single calls list entry ........... 49

Delete all calls list entries.................. 50

Use on a private branch exchange .. 51

To set the recall time ......................... 52

Reset to default settings ...................54

Help and support............................... 55

Troubleshooting guide ......................56

General information.......................... 59

Safety information............................. 60

Disposal.............................................. 62

Technical details ................................63

Default settings.................................. 64

Maintenance and guarantee .............65

Declaration of Conformity................. 66

Index ................................................... 67

Insert a dialling pause ....................... 52

Using additional services..................53

Set the dial mode............................... 53

To change the dial mode................... 53

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 8

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 9

Getting started

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 10

GETTING STARTED

Getting started

Important: please make sure you’ve read the safety information on page 60 before you set up your phone system.

Check box contents

If you have purchased a PowerTel 500 pack you should have:

t CBTF t DPSEMFTTIBOETFU t CBUUFSZDPWFS t CFMUDMJQ

If you have purchased a PowerTel 502 pack you should have:

t CBTF t DIBSHFSCBTF t DPSEMFTTIBOETFUT t CBUUFSZDPWFST t CFMUDMJQT

Important: use only the power adapters, telephone line cord and batteries supplied with your PowerTel 500 or 502 otherwise your phone may not work.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

t QPXFSBEBQUFS t UFMFQIPOFDBCMF t SFDIBSHFBCMF"""7N"I

NiMH batteries

t QPXFSBEBQUFST t UFMFQIPOFDBCMF t SFDIBSHFBCMF"""7N"I

NiMH batteries

Page 11

GETTING STARTED

Set up your phone system in four simple steps

1 Connect your base

i. Plug the power adapter into the socket marked on the back of your

phone base and the other end into the mains power wall socket and switch the power on.

ii. Plug the telephone cable into the socket marked

phone base but don’t plug the other end into the phone wall socket yet.

Mains power

wall socket

Important: use only the power adapters, telephone line cord and batteries supplied with your PowerTel 500 or 502 otherwise your phone may not work.

on the back of your

4PDLFUGPS7JCSBUF

1BE157

available as

an accessory

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 12

GETTING STARTED

2 Install your batteries

i. Insert your two rechargeable batteries into your handset. Make sure they’re

the right way round so ‘+’ lines up with ‘+’.

ii. Replace your handset’s battery compartment cover.

3 Charge your handset

So it can charge fully, place your handset on its base to charge for at least 15 hours (make sure the power socket is switched on!).

Important: only use the rechargeable 800mAh NiMH batteries supplied. Over time if you need to replace the batteries make sure they are of the same type as those supplied. Never use Alkaline batteries.

4 Connect the telephone cable

When the batteries are fully charged, plug the end of the telephone cable into your telephone wall socket.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 13

GETTING STARTED

PowerTel 502 users only

1 Connect your charger base

Plug the other power adapter that’s already attached to your charger base into your mains power wall socket and switch the power on.

2 Install your batteries

Follow the instructions on page 10.

3 Charge your handset

So it can charge fully, place your handset on its charger base to charge for at least 15 hours (make sure the power socket is switched on!).

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 14

GETTING STARTED

Attach the belt clip (optional)

There is a belt clip included in the box that you can attach to the back of your handset if required. Simply turn the handset over and slot the belt clip securely into the two holes located on either side of the handset.

Your PowerTel 500 or 502 is now ready for use!

Private exchanges: if your phone is going to use a private exchange (for example, if you have to dial ‘9’ to get an outside line, please follow the steps on page 52).

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 15

GETTING STARTED

Handset display icons explained

The following icons appear in your handset display to indicate:

Conrm / OK

Phone book mode

There is more information to view on the left

There is more information to view on the right

Battery status

Ringer off

Keylock is on

Handsfree mode

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 16

GETTING STARTED

Call in progress

Boost receiver volume is on (Icon will ash)

Mute handset microphone

You have new calls

When steady, the handset is in range of the base

When ashing, the handset is out of range of the base

Internal call in progress

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 17

GETTING STARTED

Phone menu guide

Use this section to nd your way around the menu display on your phone.

How to use your phone menu display

When you’ve set up your phone and everything’s connected, use your menu display to do things with your phone – from making and receiving calls to setting up user proles and saving phone numbers.

Basic guide

Open main menu: press .

Browse sub menu: open your main menu and then press

Select sub menu item: scroll using

looking for is highlighted and then press

Browse a function: open your sub menu and then press

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or until the item you’re

or .

Page 18

GETTING STARTED

Select a function: scroll using or until the function you’re looking for

is highlighted and then press

Enter digits or letters: use your keypad.

Conrm or save an entry or action: press

Cancel and return to standby: press

Note: if you don’t do anything, your phone will automatically go on standby after 20 seconds.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 19

Making and

receiving calls

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 20

MAKING AND RECEIVING CALLS

Making and receiving calls

Make a call

1. Enter the number you wish to call using your handset’s keypad.

2. If you make a mistake, press

3. Dial the number by pressing

4. End your call by pressing

to delete it.

End a call

Press .

Take a call

Simply lift the handset off the base and speak into the phone or, if the handset

is off the base, press

and then speak into the phone.

Redial a number

Your handset stores the last ten numbers you’ve dialled (max. 24 digits each).

1. Open the redial list by pressing .

2. Scroll through the redial list using

redial is highlighted and then press

or until the number you wish to

to dial the number.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 21

Call back a previous caller

Your phone stores the last 30 incoming calls.

MAKING AND RECEIVING CALLS

1. Open the incoming calls list by pressing

2. Scroll to nd the number you want to call back using

press

or then

Dial a number in your phone book

To store a phone number in your phone book, see page 43.

1. Open your phone book by pressing

2. Scroll to nd your number using

or then press .

Dial a number using the quick dial buttons

To store phone numbers under your quick dial memory buttons, see page 46.

1. Choose your quick dial number by pressing

2. Press

to dial the number.

or .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 22

MAKING AND RECEIVING CALLS

Adjust the handset earpiece volume

Your handset earpiece volume is louder than a standard phone. But you can still increase or decrease the volume to suit you.

To adjust the volume while you’re making a call, push the button on the side of the handset up or down.

Boost the handset earpiece volume

To boost the handset earpiece volume while you’re making a call, press the

key on the top left side of the handset. An image of an ear will ash in the

display to show that boost is on.

Handsfree feature

Use the handsfree feature to talk to your caller without holding the handset or to let other people in the room listen to the conversation.

Use handsfree calling

1. Switch on handsfree mode by pressing the

2. Exit handsfree mode by pressing

3. To adjust the handsfree volume, use the switch on the right of the handset or

the

or buttons.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

key twice.

Page 23

MAKING AND RECEIVING CALLS

Note: you can’t boost volume using when using handsfree calling.

See call length

You can see the call time on your display.

Use a headset (not included)

Simply plug your headset into the headset socket marked on the right side

of the handset. This socket can also be used with an Induction Neck Loop NL100

(not supplied).

Mute

During a call you can mute the microphone so your caller cannot hear you.

Mute the microphone on the handset

To switch off the microphone, simply press . Mute On will be displayed.

To switch it on again, simply press

again. The display will show Off.

Switch the handset ringer on and off

To switch the ringer on and off, simply press and hold for a couple of seconds.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 24

MAKING AND RECEIVING CALLS

Lock and unlock the handset keypad

You can still answer calls as usual when your keypad is locked.

To lock the keypad, press and hold

be displayed. To unlock, press and release

and release

Note: the following features: Make an internal call, Transfer an external call internally and Make a conference call are only available to PowerTel 502 users or if you have registered an additional handset(s) to your phone system.

for 2 seconds. The icon will

then immediately, press

Make an internal call

If you have two or more handsets registered to the base you can make internal calls between handsets. Each handset will have been allocated a handset number when registered, e.g. HS1, HS2 etc. These calls are free of charge.

1. Press and hold number of the handset you want to call, e.g. 2 (to call Handset 2).

2. To accept the call on the receiving handset, press

3. End your call by pressing

. The display will show Handset? Enter the internal call

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 25

MAKING AND RECEIVING CALLS

Transfer an external call internally

1. During your external call, press and hold until a short beep is heard, then enter the internal call number of the handset you want to transfer the call to e.g. 2 (to transfer the call to Handset 2).

2. To accept the call on the receiving handset, press

Note: if no one picks up the call you’re trying to transfer, you can take the call back on your phone by pressing

Make a conference call

1. During your external call, press and hold until a short beep is heard,

then enter the internal call number of the handset you want to transfer the

call to e.g. 2 (to call Handset 2).

2. To accept the call on the receiving handset, press

3. Once the call has been received on the other handset that you’ve dialled, activate

your conference call by pressing

4. You can put the external call on hold by pressing

5. The conference call will end when you press

and then releasing the button.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 26

MAKING AND RECEIVING CALLS

You only need to register a handset if it has become de-registered from the base or if you’ve purchased a new handset separately.

Important: make sure any handset you’re registering is fully charged before you try to register it.

At the handset:

1. Press and hold hold Page key.

At the base:

2. Press and hold

for approx 10 seconds until the display shows Press and

for at least 10 seconds until the display shows Register.

Deregister a handset

You may need to deregister a handset if you’ve too many registered on your phone system, or if the handset develops a fault and needs to be replaced.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 27

MAKING AND RECEIVING CALLS

To deregister a handset

1. Open your menu by pressing , then scroll using or until

you highlight Handset and press

2. Scroll using

Then scroll

3. Enter the PIN code (default PIN 0000) and press

4. Enter the handset’s internal number (e.g. 1) and press

or until you highlight Registration, and press

to highlight De-register and press .

to conrm.

Find handset

You can locate a missing handset or alert a handset user that they are wanted by causing the handset to beep from the base.

1. Press on the base. The handset(s) will beep.

2. Press

handset(s) beeping.

on the base again or any button on the handset to stop the

Power failure – What to do

This telephone cannot be used to make calls in the event of a power failure. Alternative arrangements should be made for access to emergency services.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 28

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 29

Using your menu

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 30

USING YOUR MENU

Using your menu

For information on your phone book, please go to page 42.

Priority/Default Setting

If you are the main user of this telephone you should change the settings in the menu so that they are just right for you. These settings will be memorised automatically whenever you wish to make or answer a call.

The user prole feature can be used by others in the household whose preferences for volume, boost and equaliser will also be memorised and applied as indicated below.

User Proles

You can store 2 different user proles, each with different settings for the

A7PMVNFA#PPTUBOEA&RVBMJTFSGFBUVSFT:PVDBOBMTPQFSTPOBMJTFFBDI1SPåMF

by naming it (Max 10 letters).

Change a prole name

1. Open your menu by pressing , then scroll using or until you

highlight Prole and press

2. Scroll using

3. Scroll using

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or until you highlight Prole 1 or 2 and press .

until you highlight Name and press

Page 31

4. Delete the current name by pressing .

USING YOUR MENU

5. Enter a new name (up to ten letters) and press

Change a prole’s handset volume

You have a choice of ve volume levels.

1. Open your menu by pressing

highlight Prole and press

2. Scroll using

3. Scroll using

4. You’ll see the current volume level (e.g. 4).

5. Change the volume level using

or until you highlight Prole 1 or 2 and press .

or until you highlight Volume and press .

, then scroll using or until you

or and press .

Change a prole’s boost setting

1. Open your menu by pressing , then scroll using or until you

highlight Prole and press

2. Scroll using

or until you highlight Prole 1 or 2 and press .

3. Scroll using

4. You’ll see the current boost setting (i.e. On or Off).

5. Change the boost setting using

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or until you highlight Boost and press .

or and press .

Page 32

USING YOUR MENU

Change a prole’s tone (‘equaliser’) setting

1. Open your menu by pressing , then scroll using or until you

highlight Prole and press

2. Scroll using

3. Scroll using

4. You’ll see the current tone setting.

5. Change the tone setting using

Note: press

or until you highlight Prole 1 or 2 and press .

or until you highlight Equaliser and press .

to put the handset back to standby.

or and press .

Copy a prole

You can easily copy a prole to another registered and compatible PowerTel handset.

1. Open your menu by pressing

highlight Prole and press

2. Scroll using

or until you highlight Prole 1 or 2 and press .

, then scroll using or until you

3. Scroll using

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or until you highlight Copy and press .

Page 33

USING YOUR MENU

4. Scroll using or until you highlight the handset (e.g. 2, 3 or 4) you

want to copy the prole to, and press

5. On the handset you’re copying the prole to: to conrm, press

Or to cancel, press

Choosing which prole to use

You need to use a handset to choose a prole to use for a call – you can’t choose a prole using handsfree.

Before you answer an incoming call, press

prole you want to use. The display will conrm your choice.

When you want to make a call and before you dial the number, press and hold

or – depending on which prole you want to use. The display will conrm

your choice.

Note: once you’ve selected a prole to use when making a call, you have about 30 seconds to dial the call under that prole before the system will return to its default settings.

or – depending on which

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 34

USING YOUR MENU

Change the handset ringer melody

You have a choice of ten ringer melodies.

1. Open your menu by pressing

highlight Handset and press

2. Ring tone is highlighted, press

3. Scroll using

4. You’ll see the melody setting (e.g. 7 [External], 9 [Internal]).

5. Change the melody using

or until you highlight External or Internal and press .

, then scroll using or until you

or and press .

Change the handset ringer volume

You have a choice of ve volume levels plus Off.

1. Open your menu by pressing

highlight Handset and press

2. Scroll using

3. You’ll see the current volume level (e.g. 5).

4. Change the ringer volume using

to highlight Ringer volume and press .

, then scroll using or until you

or and press .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 35

USING YOUR MENU

Change the tone (‘equaliser’) setting

1. Open your menu by pressing , then scroll using or until you

highlight Handset and press

2. Scroll using

3. You’ll see the setting.

4. Change the tone setting using

Note: to adjust tone while you’re making a call, press the button to access the equaliser setting. Then press the setting as shown on the bar-graph on the handset screen. Press the volume switch on the side of the phone to exit this mode.

or until you highlight Equaliser and press .

or and press .

or button to adjust the

Remember boost

When this feature is set to On and you use the key on the top left side of the handset, the handset you’re using will remember and use your last boost setting for each of your calls.

1. Open your menu by pressing

, then scroll using or until you

highlight Handset and press

2. Scroll using

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or until you highlight Boost memory and press .

Page 36

USING YOUR MENU

3. You’ll see the current boost memory setting (e.g. Off).

4. Change the boost memory setting using

or and press .

Change handset name

1. Open your menu by pressing , then scroll using or until you

highlight Handset and press

2. Scroll using

3. Delete the current name by pressing

4. Enter a new name (up to 12 letters) and press

or until you highlight Handset name and press .

Switch key pad beep on or off

1. Open your menu by pressing , then scroll using or until you

highlight Handset and press

2. Scroll using

3. You’ll see the key pad setting (i.e. On or Off).

4. Change the key pad beep on or off using

or until you highlight Keypad Beep and press .

or and press .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 37

USING YOUR MENU

Change contrast

You have a choice of ve screen contrast levels so you can set the display to how you nd it most easy to read.

1. Open your menu by pressing

highlight Handset and press

2. Scroll using

3. You’ll see the current contrast setting (e.g. 3).

4. Change the contrast setting using

or until you highlight Contrast and press .

, then scroll using or until you

or and press .

Switch auto talk on or off

When auto talk’s switched on your handset will automatically answer the call when you pick up the handset from its base. This is the default setting.

If you set it to off you will need to press the

1. Open your menu by pressing

highlight Handset and press

2. Scroll using

3. You’ll see the current auto talk setting (e.g. On).

4. Change the auto talk setting using

or until you highlight Auto talk and press .

, then scroll using or until you

or and press .

button to answer any calls.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 38

USING YOUR MENU

Change backlight timer

You have a choice of 10, 20, 30 or 40 seconds before the backlight timer switches off.

1. Open your menu by pressing

highlight Handset and press

2. Scroll using

3. You’ll see the current backlight timing (e.g. 10S).

4. Change the backlight timer setting using

or until you highlight Backlight time and press .

, then scroll using or until you

or and press .

Switch conrmation beep on or off

This is the beep you hear when you change a setting. You can switch the beep on or off.

1. Open your menu by pressing

highlight Handset and press

2. Scroll using

3. You’ll see the current conrmation beep setting (e.g. On).

4. Change the conrmation beep setting using

or until you highlight Conrm beep and press .

, then scroll using or until you

or and press .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 39

USING YOUR MENU

Select base

You can use this feature if your handset is registered to more than one base.

1. Open your menu by pressing , then scroll using or until you

highlight Handset and press

2. Scroll using

3. You’ll see the current base setting (e.g. Auto or Manual).

4. Change the base setting using

or until you highlight Select base and press .

or and press .

Change language

You have a choice of ve languages to use on your handset: English, German, French, Spanish and Italian.

1. Open your menu by pressing

highlight Handset and press

2. Scroll using

3. You’ll see the current language setting (e.g. English).

4. Change the language setting using

or until you highlight Language and press .

, then scroll using or until you

or and press .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 40

USING YOUR MENU

Change date/time

1. Open your menu by pressing , then scroll using or until you

highlight Time and press

2. Scroll using

3. Enter the day, month, year and hours (your handset has a 24-hour clock)

and press

or until you highlight Date and Time and press .

Change clock hours to 12- or 24-hour format

1. Open your menu by pressing , then scroll using or until you

highlight Time and press

2. Scroll using

3. You’ll see the current time format setting (e.g. 24 hour).

4. Change the time format using

hour and press

or until you highlight Set time format and press .

or to highlight either 12 hour or 24

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 41

USING YOUR MENU

Set alarm

1. Open your menu by pressing , then scroll using or until you

highlight Alarm and press

2. Scroll using

24-hour clock) and press

3. Enter the time you want your alarm to go off at either Once, Every Day,

Mon to Fri or Off and press

4. Choose your alarm melody and press

or until you highlight Set alarm (your alarm uses a

Switch night light on or off

Note: the alarm needs to be set before the night light feature will work. See above for instructions.

1. Open your menu by pressing , then scroll using or until you

highlight Alarm and press

2. Scroll using

3. You’ll see the current night light setting (e.g. On).

or until you highlight Night Light and press .

4. Change the night light setting using

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or and press .

Page 42

USING YOUR MENU

Base Settings

Change base ringer melody

You have a choice of ten base ringer melodies.

1. Open your menu by pressing

Base settings and press

2. Ring tone is highlighted, press

3. You’ll see the ringer melody setting (e.g. 8).

4. Change the ringer melody using

, then scroll or until you highlight

or and press .

Change base ringer volume

You have a choice of ve volume levels plus Off.

1. Open your menu by pressing

highlight Base settings and press

2. Scroll

3. You’ll see the current base ringer volume level (e.g. 5).

4. Change the base ringer volume using

For information on dial mode, please go to page 53.

until you highlight Ringer volume and press .

, then scroll using or until you

or and press .

For information on recall, please go to page 52.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 43

USING YOUR MENU

Change system PIN code

1. Open your menu by pressing , then scroll using or until you

highlight Base settings and press

2. Scroll using

3. Enter your old PIN code (default PIN is 0000) and press

4. You will be prompted to enter your new 4 digit PIN code twice, then

press

or until you highlight System PIN and press .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 44

USING YOUR PHONE BOOK

Using your phone book

You can store, alphabetically, up to 200 names and their phone numbers in your phone book. To quickly nd a phone book entry, simply enter the rst letter of the name you’ve stored.

Note: each phone book entry allows for up to 16 letters for any name and up to 24 digits for any phone number.

Important: please remember to also enter the area code for each phone number you enter in your phone book.

How to use the keypad when using your phone book

You’ll see that the keys on your keypad have letters as well as numbers. If you press a chosen key a number of times it’ll show you all the numbers and letters it represents.

Here are some keys you may nd useful when entering phone numbers in your phone book:

t QSFTT

t QSFTTUIF

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

for a space

to delete a number or letter you’ve entered

key to change from upper case (e.g. ABC) to lower case (e.g. abc)

Page 45

USING YOUR PHONE BOOK

Note: to enter the same letter twice, simply enter the letter and then wait until the cursor moves to after the letter you’ve entered, before entering it again.

Enter a name and number in your phone book

1. Open your phone book by pressing .

2. Press

3. Enter the name you want to store and press

4. Enter the phone number you want to store and press

5. Scroll using

and press

. The display will show New entry, press again.

or to choose a ringer melody for this name and number

Edit a phone book entry

1. Open your phone book by pressing .

2. Scroll using

3. Scroll

4. Press

then press

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

to display Edit entry and press .

to delete characters and use the keypad to enter new ones,

or to nd the entry you want to edit and press .

Page 46

USING YOUR PHONE BOOK

5. Press to delete digits and use the keypad to enter new ones, then

press

6. Scroll using

press

or to choose a ringer melody for this entry and

Delete a phone book entry or all entries

1. Open your phone book by pressing .

2. Scroll using

entry if you want to delete all entries.

3. Press

4. Press

to display either Delete entry or Delete all and press .

to conrm or to cancel.

or to nd the entry you want to delete or highlight any

Copy phone book entries to another registered handset

Note: you can only copy the phone book to another handset if that handset is registered on your phone system. See page 24.

It’s easy to copy:

t BTJOHMFFOUSZ$PQZFOUSZ t FOUSJFTOPUBMSFBEZPOUIFIBOETFUZPVSFDPQZJOHUP$PQZBQQFOE t BMMFOUSJFT$PQZBMM

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 47

USING YOUR PHONE BOOK

Important: when you copy all entries to a handset, all existing entries will be deleted. To prevent this from happening you can use the “Copy append mode”.

1. Open your phone book by pressing

2. Scroll using

press

3. Scroll

4. Scroll

(e.g. 2 for Handset 2) and press

5. Pick up the handset you’re copying entries to and press

to either Copy entry, Copy append or Copy all and press .

or to nd the entry or entries you want to copy and

or to highlight the handset number you want to copy to

to conrm.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 48

USING YOUR QUICK DIAL MEMORY

Using your quick dial memory buttons

You can store a name (max. 16 characters) and a telephone number (max. 24 digits) under each of the quick dial memory buttons:

and .

Store a quick dial name and number

1. Choose the quick dial button under which you want to store a name and

number by pressing either or

2. Press

3. Enter the name you want to store using the keypad and press

4. Enter the phone number you want to store and press

show Saved.

. The display will show New entry, press

and .

again.

. The display will

Edit a quick dial entry

1. Choose the quick dial entry to edit by pressing either or .

2. Press

3. Press

then press

. The display will show Edit entry, press

to delete characters and use the keypad to enter new ones,

again.

4. Press

press

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

to delete digits and use the keypad to enter new ones, then

. The display will show Saved.

Page 49

USING YOUR QUICK DIAL MEMORY

Delete a quick dial entry

1. Choose the quick dial entry to delete by pressing either or .

2. Press

3. Display will show Delete entry? Press

. Scroll to Delete entry and press .

to conrm or to cancel.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 50

USING YOUR CALLS LIST

Using your calls list

Note: you must subscribe to your network provider’s Caller Display/Caller ID service for this feature to work. A quarterly fee may be payable.

Incoming call telephone numbers should appear in your calls list. If you have the caller’s number stored in your phonebook the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per name and 23 digits per number). The number of new calls received will be shown in the display with the ashing this is because the caller’s identication (Call Line ID) has been withheld by the caller.

You can open your calls list by pressing the

calls list simply press

date and time of the call, press

Here are some things you may see on your calls list display:

t WITHHELD NUMBER – caller has withheld their number, or this information

isn’t available

t INTERNATIONA – caller is calling from another country or using an

internet service

t PAYPHONE – caller is calling from a public payphone t OPERATOR – caller is a telephone network operator

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or . To display more information including the

icon. If the number doesn’t appear,

button. To scroll through your

Page 51

USING YOUR CALLS LIST

Store numbers from your calls list to the phonebook

It’s easy to store incoming call numbers to your phone book.

1. Press to open your calls list at the most recent entry.

2. Scroll using

3. The display will show Save to phbk, press

4. Using your keypad, enter a name for this stored number and press

5. Edit the number for this name, if needed, and press

6. Scroll using

number and press

or to nd the entry you want to store and press .

or to choose the ringer melody for this name and

Delete a single calls list entry

1. Press to open your calls list at the most recent entry.

2. Scroll using

3. Scroll

4. Conrm or cancel to delete the calls list entry by pressing

until you highlight Delete and press .

or to nd the listed call you want to delete and press .

or .

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 52

USING YOUR CALLS LIST

Delete all calls list entries

1. Press to open your calls list at the most recent entry.

2. Scroll

3. The display will show Delete all Calls? Press

until you highlight Delete all and press .

to cancel.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 53

Use on a private

branch exchange

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 54

USE ON A PRIVATE BRANCH EXCHANGE

Use on a private branch exchange

If your phone’s on an exchange (e.g. you need to dial 9 to get an outside line), you can transfer calls and use call back by using the R button. You’ll need to check your private exchange manual to nd out which timing to use for your exchange. You can choose two recall timings: 100ms (Short) and 300ms (Long).

To set the recall time

1. Open your menu by pressing , then scroll using or until you

highlight Base settings and press

2. Scroll using

3. You’ll see the current recall timing setting (e.g. Short).

4. Choose the recall timing setting you want (Short or Long) using

and press .

or until you highlight Recall and press .

Insert a dialling pause

If you have to dial a number for an outside line and it takes a while to connect, you can insert a pause so you don’t have to wait to hear the dialling tone.

To insert a dialling pause, simply enter the number you usually dial for an outside line and then press dialling pause is active.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

for two seconds. A P on your display will show

Page 55

USE ON A PRIVATE BRANCH EXCHANGE

Note: you can also insert a dialling pause with a phone number in your phone book.

Using additional services

Your phone should be able to support services such as call waiting and conference calls. You’ll need to check with your telephone network provider for further information on these services.

Set the dial mode

You have a choice of two dialling modes: tone and pulse. The default setting is

TONE and this is the correct setting for use within Europe.

To change the dial mode

1. Open your menu by pressing , then scroll using or until you

highlight Base settings and press

2. Scroll using

3. You’ll see the current dial mode setting (e.g. Tone).

4. Choose the dial mode setting you want (Tone or Pulse) using

press

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or until you highlight Dial Mode and press .

or and

Page 56

USE ON A PRIVATE BRANCH EXCHANGE

Reset to default settings

Important: if you reset to default settings your phone book, calls list and redial list aren’t deleted.

To reset to default settings

1. Press for 10 seconds.

2. Conrm or cancel the reset to default settings by pressing

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

or .

Page 57

Help and support

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 58

HELP AND SUPPORT

Help and support

If you need some help and you’re in the UK, please rst check and see if your problem can be solved using the troubleshooting guide below. If it can’t , please call us on 0844 800 6503 (using a UK landline, at time of going to print: calls cost 6p for connection charge and then 5p a minute. Mobile costs may vary). Lines are open Monday to Friday, 9am to 5pm, excluding public holidays. If you’ve a claim on your 2-year guarantee, please contact your supplier.

Some issues may simply be resolved by disconnecting the power to the unit. In such instances the power to the main base station should be switched off and batteries in the handset should also be removed for about 20 minutes. After which reconnect everything to determine if this has resolved the issue.

Troubleshooting guide

I can’t make phone calls

1. Make sure the phone cable is connected properly. If it is, there may be a fault. Please make sure you’re using the phone cable that came with your phone.

2. Check power’s plugged in, switched on and working.

3. Make sure you aren’t too far from the base (in ideal conditions, it should work up to 300 metres outdoors and up to 50 metres indoors).

4. Test the phone line and socket by using another phone.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 59

HELP AND SUPPORT

I keep losing my connection

1. Make sure you aren’t too far from the base (in ideal conditions, it should work up to 300 metres outdoors and up to 50 metres indoors).

2. The base may not be in an ideal location – consider moving it.

My handset keeps switching off

1. It may need recharging. So it can charge fully, place your handset on its charger base for at least 15 hours (make sure the power socket is switched on!).

2. Replace the rechargeable batteries. Any replacement batteries should be the same type as those provided.

The phone system isn’t responding

You may need to reset to default settings. Please see page 54.

Caller’s identication (Call Line ID) isn’t working

1. Check you have this service on your phone line. Please call your network provider.

2. The caller may have withheld their phone number.

My handset or base doesn’t ring

Check that the ringer is on. See pages 21, 32 and 40.

I’ve got a buzzing noise on my radio, TV or computer

We suggest you use your cordless handset at least one metre away from electrical equipment and mobile phones.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 60

HELP AND SUPPORT

There is interference in the earpiece and/or internet connection is very slow when using the phone

You must plug the phone into the wall socket via an ADSL lter if you have broadband internet on your phone line.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 61

General information

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 62

GENERAL INFORMATION

Safety information

Please make sure you read this User Guide carefully.

Intended use

This phone is suitable for use on a public telephone network. Any other use is considered unintended use. Unauthorised modication or reconstruction isn’t permitted. Do not open the device and attempt any repair work yourself.

Phone location

Make sure your phone:

t JTPOBESZýBUBOETUBCMFTVSGBDF t JTOUBUSJQIB[BSEXJUIJUTQPXFSDBCMF t JTOUPCTUSVDUFECZGVSOJUVSF t JTBUMFBTUPOFNFUSFGSPNPUIFSFMFDUSJDBMBQQMJBODFT t JTOUFYQPTFEUPTNPLFEVTUWJCSBUJPODIFNJDBMTNPJTUVSFIFBUBOE

direct sunlight.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 63

GENERAL INFORMATION

Power supply

Important: use only the power adapters supplied with your PowerTel 500 or 502.

Power failure can affect your phone and equipment. This telephone cannot be used to make calls in the event of a power failure. Alternative arrangements should be made for access to emergency services.

Energy efcient power adapter

The included mains adapter meets the eco-design requirements of the European Union (Directive 2005/32/EG). Thus, its power consumption is considerably lower, both in operated as well as in non-operated mode, compared with the mains adapter of previous design.

Medical equipment

Do not use your phone:

t OFBSFNFSHFODZPSJOUFOTJWFDBSFNFEJDBMFRVJQNFOU t EVSJOHBOFMFDUSJDBMTUPSN

It is recommended that if you have a pacemaker tted you check with a medical expert or your health adviser before using this product

Rechargeable batteries

Do not throw the batteries into a re or water.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 64

GENERAL INFORMATION

Hearing aid compatibility

You phone works with most popular hearing aids. However, given the wide range of hearing aids available, we can’t guarantee that your phone will function fully with every hearing aid.

Important: your phone can produce very high sound when Boost is switched on. Please take care if the handset is used by others.

Disposal

You are obliged to dispose of consumable goods properly in accordance with the applicable legal regulations.

The apparatus and batteries must be disposed of separately from domestic waste at suitable collection points provided by the public waste authorities. Batteries can also often be disposed of at the point of sale.

Packaging materials must be disposed of according to local regulations.

symbol on this product indicates that electrical and electronic

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 65

GENERAL INFORMATION

Technical details

Standard DECT¹ GAP² Power supply (base station) *OQVU7"$)[

  0VUQVU7%$N"

Range Outdoors Approx 300m Indoors Approx 50m

Standby Up to 100hrs Maximum Talk Time Up to 10hrs Rechargeable batteries """7N"I/J.) Dialling mode Tone (DTMF)

Pulse

Optimum ambient temperature 0˚C to 45˚C Optimum relative humidity 20% to 80% Recall 100, 300 ms

¹ DECT: Digital Enhanced Cordless Telecommunication = standard for

cordless phones.

² GAP: Generic Access Prole = standard for the operation of handsets and

base stations from different manufacturers.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 66

GENERAL INFORMATION

Default settings

To reset to default settings, please see page 54.

Cordless handset default settings

Language English Handset name PowerTel Handset ringing melody (external) 7 Handset ringing melody (internal) 9 Handset ringing volume 5 Base ringing melody 8 Base ringing volume 5 Keypad beep On Auto talk On Contrast 3 Backlight time 10s Boost memory Off Recall time 100ms Dialling mode Tone PIN code 0000

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 67

GENERAL INFORMATION

Maintenance and guarantee

Maintenance

t 1MFBTFDMFBOZPVSFRVJQNFOUTTVSGBDFTXJUIBTPGUýVGGGSFFDMPUI t /FWFSVTFDMFBOJOHBHFOUTPSTPMWFOUT

Guarantee

AMPLICOM equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly developed technologies ensure trouble free functioning and a long service life. The terms of the guarantee do not apply where the cause of the equipment malfunction is the fault of the telephone network operator or any interposed private branch extension system. The terms of the guarantee do not apply to the rechargeable batteries or power packs used in the products. The period of guarantee is 24 months from the date of purchase.

All deciencies resulting from material of production faults which occur during the period of guarantee will be eliminated free of charge. Rights to claims under the terms of guarantee are annulled following intervention by the purchaser or third parties. Damage caused as a result of improper handling or operation, incorrect positioning or storing, improper connection or installation, Acts of God or other external inuence are not covered by the terms of guarantee.

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 68

GENERAL INFORMATION

In the case of complaints, we reserve the right to repair or replace defect parts or provide a replacement device. Replacement parts or devices become our property.

Rights to compensation in the case of damage are excluded where there is no evidence or intent or gross negligence by the manufacturer.

If your equipment shows signs of defect during the period of guarantee, please return to the sales outlet in which you purchased the AMPLICOM equipment together with the purchase receipt. All rights to claims under the terms of guarantee in accordance with this agreement must be asserted exclusively with regard to your sales outlet.

Two years after the purchase of our products, claims under the terms of guarantee can no longer be asserted.

Declaration of conformity

This device fulls the requirements stipulated in the EU directive:

1999/5 EU directive on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

Conformity with the above mentioned directive is conrmed by the CE symbol on the device.

To view the complete Declaration of Conformity, please refer to the free download available on our website www.amplicom.eu

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 69

Index

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 70

INDEX

Adjusting the handsfree volume 20 Adjusting the earpiece volume 20 Alarm 39 Auto talk 35

Backlight timer 36 Base ringer melody 40 Base ringer volume 40 Base select 37 Base settings 40 Boost memory 33 Boosting the earpiece volume 20

Calling back missed calls 19 Call length 21 Calls list 48-50 Change case 42

Conrmation beep 36 Connecting the base and charger 9-10 Contrast 35

Date/time 38 Declaration of Conformity 66 Default settings 64 De-register a handset 24-25 Dial mode 53 Dialling pause 52 Dialling phone numbers from the phone book 19

Dialling phone numbers from a quickdial button 19 Display contrast 35 Display icons 13-14

Displaying calls list entries 48

Changing the PIN code 41 Charging the batteries 10 Check the contents of the box 8 Conference calls 23

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Earpiece volume 20 End a call 18 Entering a name in the phonebook 43 Equaliser 33

Page 71

INDEX

Find a handset 25

Guarantee 65

Handset deregistration 24-25 Handset name 34 Handset registration 24 Handset ringer melody 32 Handset ringer on/off 21 Handset ringer volume 32 Handsfree 20 Headset use 21 Help 55-58

Icons in the display 13-14 Insert a pause 52 Inserting the batteries 10 Internal calls 22

Keypad lock 22

Language 37 Lock keypad 22

Maintenance 65 Making a call 18 Making internal calls 22-23 Melody 32, 40 Menu guide 15-16 Muting the microphone 21

Navigating the menu 15-16 Night light 39

Pause 52 Phone book 19, 42-45 PIN code 41 Power fail 25 Private branch exchanges 51 Proles 28-31

Keypad beep on/off 34 Keytone on/off 36

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 72

INDEX

Quickdial 19, 46-47

Recall 52 Redial 18 Register a handset 24 Remember boost 33 Reset to default settings 54 Ringer melody 32, 40 Ringer on/off 21 Ringer volume 32, 40

Safety information 60 Select base 37 Setting the recall time 52 Storing a quickdial entry 46 System PIN code 41

Take a call 18 Talk time display 21

Technical details 63 Tone control 33 Transferring external calls internally 23 Troubleshooting 56-58

Unlock keypad 22 User proles 28-31 Using a headset 21 Using the menu 15-16

7PMVNF

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Page 73

Page 74

Distributed by: Audioline GmbH, D-41460 Neuss

JAN 10 – ISSUE 1.