Amped wireless AR1200L, AEX1900L, AR1900L, AEX1200L User Manual
User’s Guide
TM
1200
Whole Home Smart Wi-Fi® System
TM
1900
Whole Home Smart Wi-Fi® System
AR1900L & AEX1900LAR1200L & AEX1200L
1
CONTENTS
INTRODUCTION .................................................. 3
GETTING STARTED .............................................. 4
Package Contents .................................................. 4
Status Lights ........................................................... 5
Buttons and Ports .................................................. 6
BASIC SETUP GUIDE ............................................ 7
Download the App ................................................. 7
Create Your Account .............................................. 7
Setup Your ALLY ..................................................... 8
Connect to ALLY ................................................... 10
Personalize your Wi-Fi Settings ........................... 12
SETUP THE ALLY EXTENDER ............................... 13
WEB MENU SETUP (ALTERNATIVE TO APP SETUP) ...... 15
USING THE ALLY APP ......................................... 21
Home Screen ....................................................... 21
Wi-Fi Networks .................................................... 22
Guest Wi-Fi .......................................................... 24
Devices ................................................................. 26
AVG protection .................................................... 27
Block devices ........................................................ 28
Activity Alerts (Push Notifications) ...................... 29
User Profiles ......................................................... 30
Pause the Internet ............................................... 34
Activity Report ..................................................... 35
Website Filters ..................................................... 36
App Blocking ........................................................ 38
Curfew .................................................................. 39
Advanced Settings ................................................ 40
Update Firmware ................................................. 40
Erase Data and Disconnect ALLY .......................... 40
Privacy Settings .................................................... 41
WEB MENU ........................................................ 42
Welcome to the Dashboard ................................. 43
Basic Settings (5.0GHz) ........................................ 44
Guest Networks (5.0GHz)..................................... 46
Advanced Settings (5.0GHz) ................................. 47
Wireless Coverage (5.0GHz) ................................. 48
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Access Schedule (5.0GHz) .................................... 48
Wi-Fi Protected Setup – WPS (5.0GHz)................ 50
Basic Settings (2.4GHz) ........................................ 51
Guest Networks (2.4GHz) .................................... 53
Advanced Settings (2.4GHz) ................................ 54
Wireless Coverage (2.4GHz) ................................ 55
Access Schedule (2.4GHz) .................................... 55
Wi-Fi Protected Setup – WPS (2.4GHz)................ 57
Local Network (LAN) ............................................ 58
Internet Network (WAN) ..................................... 60
Advanced Settings ............................................... 62
Block Websites..................................................... 64
User Access (MAC Filtering) ................................. 65
User Access (IP Filtering) ..................................... 66
Port Forwarding ................................................... 67
DMZ (Demilitarized Zone) .................................... 68
Denial of Service .................................................. 69
Quality of Service ................................................. 70
System Status ....................................................... 71
Network Statistics ................................................ 72
Dynamic DNS Settings .......................................... 73
System Clock ........................................................ 74
System Logs .......................................................... 75
Upgrade Firmware ............................................... 76
Save and Reload Settings ..................................... 78
Access Code ......................................................... 79
TECHNICAL SPECIFICATION ................................ 79
DEFAULT SETTINGS ............................................ 82
TROUBLESHOOTING & SUPPORT INFO ............... 83
WARRANTY AND REGULATORY INFO ............... 106
LEGAL NOTICES & DISCLAIMERS ...................... 114
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INTRODUCTION
Thank you for purchasing The ALLY - Whole Home Smart Wi-Fi System. At Amped Wireless, we strive to provide
you with the highest quality products through innovation and advanced technology. We pride ourselves on
delivering products that outperform the competition and go beyond your expectations. If you have any
questions, please feel free to contact us. We’d love to hear from you and thank you for your support!
Email: sales@ampedwireless.com
Call: 888-573-8830
Web: www.ampedwireless.com
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GETTING STARTED
Package Contents
Check to make sure you have all the contents within your package:
• ALLY Router
• ALLY Extender
• RJ-45 Ethernet Cable
• 2 x Power Adapters
• Setup Guide
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Status Lights
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Buttons and Ports
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BASIC SETUP GUIDE
Download the App
Download the Amped Wireless ALLY app on your Android or iOS device. Search for
ALLY Whole Home Wi-Fi System on the Google Play or Apple Store, or visit
www.ampedwireless.com/allyapp We support Android 4.4+ and iOS 9+.
Create Your Account
Open the App and create your account. The account allows you to securely manage your
ALLY from anywhere and from any device.
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Setup Your ALLY
Follow the steps in the app to get your ALLY up and running.
Unplug your Modem
Power off the modem by disconnecting the modem’s power adapter from the power
outlet. If your modem has a backup battery, remove the backup battery from your
modem.
Reboot your Modem
Plug in your modem’s power adapter and backup battery (if available):
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Power on ALLY
Locate your ALLY Router and the power adapter that goes with the ALLY Router (the
power adapter with the white sticker) Attach one end of the power adapter to an
available power outlet and the other to the white PWR port on the back of the ALLY
Router
Connect ALLY to your Modem
Connect the ALLY Router to your modem using the included blue Ethernet cable. One
end of the cable should be already attached to the blue Modem port on the ALLY Router.
The other end should be connected to your modem.
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Connect to ALLY
After you have connected the ALLY to your modem you will be asked to connect to the
ALLY’s Wi-Fi network as shown on the screens to the right. The upper screen is what iOS
users will see while the lower screen is what Android users will see.
Leave the ALLY App and go to your phone’s Wi-Fi settings. Find the Wi-Fi network
named: Amped_ALLY_XXXX and connect to it.
Once you have connected return to the ALLY App.
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Internet Connection Detection
The ALLY App will try to detect your Internet settings and configure the ALLY Router.
Please be patient. Once your connection has been successfully configured you will be
directed to configure your Wi-Fi network settings.
If there is a problem with the configuration, the app will notify you of the issue as shown
in the screen on the lower right. At this point, please tap Check your ALLY Setup to
ensure you have connected your hardware correctly or if you choose to manually enter
your configuration settings tap the selection to do so (Do this for static IP, PPPoE or other
non DHCP, based installations). If you continue to have problems, contact our Elite
Support department at 888-573-8820.
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Personalize your Wi-Fi Settings
If your Internet connection was configured successfully you will see the “Personalize your
Network” screen where you can give your Wi-Fi network a new name and password. You
may also choose to have the ALLY app generate a password for you.
Note: You may choose to use the same network name and password for both 2.4GHz and
5GHz networks or choose individual ones for each. 2.4GHz networks will have longer
range while 5GHz networks have faster speeds is the more optimal network for media
streaming and other data intensive devices. If you choose to use the same name for both
2.4GHz and 5.0GHz networks, ALLY will automatically route your device to the optimal
band.
Summary
Once you have successfully named your network and selected a password you will be
directed to the summary of your settings. Tap continue to begin customizing your ALLY
experience.
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SETUP THE ALLY EXTENDER
Do not power on your ALLY Extender until after your ALLY Router has been configured. Once your ALLY Router
has been configured follow the steps to configure the ALLY Extender.
a) Find a spot halfway between your ALLY Router and the far end of your home. If you have a two-story
home, it is recommended that your ALLY Router and ALLY Extender are on opposite floors.
b) Power on the ALLY Extender using the included power adapter with the yellow sticker. Attach one
end of the power adapter to an available power outlet and the other end to the yellow PWR port on
the ALLY Extender.
c) Wait about 2 to 3 minutes, or until the LED stops blinking and turns a solid green, orange or red. If
the light is green or orange, then you’ve found a good spot. IF the light turns solid or blinking red,
then the ALLY Extender is too far from the ALLY Router. Move it closer and try again until the light
turns solid green or orange.
See the diagram on the following page for detailed instructions.
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WEB MENU SETUP (ALTERNATIVE TO APP SETUP)
The ALLY is meant to be installed using the ALLY app. If you reached this section and have not begun setup
yet, please refer to the Basic Setup Guide on page 7. In the case that you do not have an Android 4.4+ or iOS
9+ device and still wish to use the ALLY without the ALLY app, follow the instructions below.
Note: We strongly recommend that you use the ALLY App to enjoy the overall experience of the ALLY system.
If you have already configured your ALLY using the app you will need to access your ALLY app to obtain the
access code to access the web menu.
a) Power on the ALLY Router and attach the included Ethernet cable to your modem and the other end
to the modem port of the router.
b) Connect your PC or tablet to the ALLY Wi-Fi network: Amped_ALLY_XXXX
c) Open your web browser.
d) Type http://setup.ampedwireless.com
into the web address bar.
e) If the web menu fails to open, type the following IP
address into your web address bar:
http://192.168.3.1
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Welcome to the Setup Wizard
If this is your first time setting up the Router, the Setup
Wizard should automatically load.
If you wish to manually configure your router you can also
choose to skip the Setup Wizard.
Double check that the modem is connected to the Router’s
Modem port.
Click Next to continue.
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If the Dashboard loads (see right image) instead of the Setup
Wizard, scroll to the bottom and click the Setup Wizard
button to access the Wizard.
Internet Connection Detection
The Wizard will try to detect your Internet settings and
configure the router. Please be patient.
If there is a problem with the Automatic Configuration, the
wizard will notify you of the issue. If you continue to have
problems, contact our Elite Support department at 888573-8820.
If the Internet connection detection was successful, you
will see a green check mark.
Click Next to continue.
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Personalize your Wi-Fi Settings
The default ID of your 5GHz and 2.4GHz Wi-Fi
network is:
Amped_ALLY_XXXX
To change it, enter a new name in the SSID field.
Users connecting wirelessly to the Router will
use these IDs to identify your wireless network.
There is no default security key.
To change them, enter a new key in the Security Key field for both 2.4GHz and 5GHz networks. The keys must
be at least 8 characters long.
Click Next to apply your settings.
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Create a Password for your Router
This password is NOT your Wi-Fi network password. This
password is to access the web menu of the Router to
access additional router settings. Leave this blank if you
do not wish to have a password.
Click Apply to save your settings.
The Router will reboot. This process may take up to 1 minute. The page will automatically reload after the
countdown. If it does not, you may need to manually refresh the page or check your connection to the Router.
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Setup Summary
Once the Router has rebooted, it will load the Setup
Summary page and provide you with the details of your
setup. It is recommended that you print this page for your
records.
Open a new web browser window and check that you have
access to the Internet.
At this time, you may disconnect from the Router and start
a wireless connection.
If you have any wired devices that you would like to attach to the Router you may do so now as well.
Enjoy your new Amped Wireless network!
If there is a new firmware update available, you will be prompted to update the firmware. To do so click
“Update”.
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USING THE ALLY APP
Home Screen
Home screen lets you see the status of your network and access all of ALLY’s
features.
a) Network status (top section):
▪ If online, it says “ALLY is online” and section color is
green
▪ If offline, it says “ALLY is offline” and section color is red
b) Settings: Check for updates, change Wi-Fi passwords and more.
c) Users: View and create user profiles. The number in the button
represents the number of users you have created on your network.
d) Devices: Manage and view the devices on your network. The
number in the button represents the number of devices that have
connected to your network.
e) Activity: Get a glance of recent network activities (e.g., when a new device joins your network)
a
b
c
d
e
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Wi-Fi Networks
• Find your Wi-Fi passwords:
a) Open the ALLY app
b) On the Home screen, tap the Devices button to open the Connected Devices list. Tap the + sign
in the top-right corner. Here you can see the network names and passwords for all your Wi-Fi
networks.
NOTE: You should be careful about who
you give your passwords to.
• Change the Wi-Fi network name and password:
a) Open the ALLY app
b) On the Home screen, tap the gear icon
in the upper-right corner to open the
Settings menu.
c) Under the Network section, tap Edit Wi-
Fi Networks.
d) To edit, tap the network name or the network password. Enter a new network name and/or
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network password.
NOTE: Passwords must be 8 to max 15 characters long.
TIP: Tap the magic wand to create a strong password automatically.
e) When done, tap Save.
• Using the 2.4GHz and 5GHz bands
a) ALLY has two separate Wi-Fi networks – one for the 2.4GHz band and another for the 5GHz band.
So you can connect your devices to the band you want.
b) The 5GHz network is faster than the 2.4GHz network but the 2.4GHz will have more range.
c) Older devices may only support the 2.4GHz band.
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Guest Wi-Fi
Guest Wi-Fi allows you to share your Wi-Fi with visitors
without giving them access to your main network where all
your personal devices are communicating.
• To turn on the Guest Wi-Fi:
a) Open the ALLY app
b) On the Home screen, tap the gear icon in the
upper-right corner to open the Settings menu.
c) Under the Guest Network section, toggle the
Guest Wi-Fi switch to turn on.
You can disable the Guest Wi-Fi at any time by following
the same steps.
• Edit Guest Wi-Fi:
a) On the Home screen, tap the gear icon in the upper-right corner to open the Settings menu.
b) Under the Guest Network section, tap Edit Guest Wi-Fi Network.
c) To edit, tap the network name or the network password. Enter a new network name and/or
network password. Passwords must be 8 to max 15 characters long.
TIP: Tap the magic wand to create a strong password automatically.
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d) When done, tap Save.
• Find the Guest Wi-Fi password:
a) Open the ALLY app.
b) On the Home screen, tap the Devices button to open the Connected Devices list.
c) On the Devices screen, tap the + sign in the top-right corner.
d) Tap Guest to see the name and password of your Guest Wi-Fi network.
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Devices
Devices screen lets you see all registered devices in your
network, status of these devices i.e. whether they are online
or offline and their host/manufacturer names.
Tap on a device in the list to view and edit Device Settings.
Device Settings allows you to Block the device from the
network, assign the device to a different user, and change
device details.
o Edit: Rename device
o Block button: Tap to block device.
o User: Assign the device to a different user
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AVG protection
AVG protection helps you protect the devices on your network from malware and phishing attacks by blocking
harmful websites
• To enable AVG protection:
a) On the Home screen, tap the gear icon in the upper-right corner to open the Settings menu.
b) Under the Security section, tap AVG protection.
c) Toggle the Online Shield switch to turn on.
You can turn off AVG protection at any time by following the same steps.
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Block devices
ALLY gives you the power to block devices from accessing your network.
• To Block a device
a) On the Home screen, tap Devices.
b) Select the device that you want to block from the list.
c) Tap Block on the Device Settings screen.
To Unblock, tap again.
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Activity Alerts (Push Notifications)
ALLY notifies you of important events on your network so you are always in control of what is happening for
example when a new device joins your network
You can enable or disable Activity Alerts by adjusting your
phone’s push notification settings.
a) For iOS devices: Go to your device’s Settings
and then Notifications. Scroll down to find ALLY.
Click on Notifications. Toggle Allow
Notifications to On or Off.
b) For Android devices: Go to your device’s
Settings. Scroll down to Sounds and
Notifications. Tap App Notifications. Scroll
down to ALLY. Turn notifications on or off.
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