American Dynamics IES02-D12-OI04, IES02-D10-OI04, IES02-B12-BI04, IES02-B10-BI04 Installation Guide

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Illustra Essentials Gen 4 Series

Installation and Configuration Guide

Page 2

Notice

Please read this manual thoroughly and save it for future use before attempting to connect or operate this unit.

The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice.

This product includes advanced facial detection technology developed by INTELLIVISION.

Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products.

Tyco Security Products

6600 Congress Avenue

Boca Raton, FL 33487 U.S.A.

Customer Service

Thank you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. The dealer through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to provide the very best in customer service and support. Dealers should contact American Dynamics at (800) 507-6268 or (561) 912-6259 or on the web at www.americandynamics.net.

Trademarks

The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.

Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.

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Table of Contents

Overview 5

Illustra Essentials Gen 4 Dome cameras 6

Product overview 6

Installation 6

Illustra Essentials Gen 4 Bullet cameras 13

Product overview 13

Installation 13

Network Topology 20

Network Connection 22

Default IP Address 22

DHCP 23

Managing cameras with the Illustra Connect tool 24

Configuration 27

Live menu 30

Quick Start Menu 32

BasicConfiguration 32

Video Menu 47

Streams 47

Picture Settings 50

PrivacyZones 59

Events and Actions Menu 62

Event Settings 62

Event Actions 65

Analytics 66

Event Logs 69

Security 71

Security Status 71

Security Status 73

Users 73

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Illustra Essentials Gen 4 Series Installation and Configuration Guide

HTTP / HTTPS 75

IEEE 802.1x 77

Firewall 77

Remote Access 79

Session Timeout 81

Network Menu 82

TCP/IP 82

FTP 83

SMTP 85

SNMP 86

Heartbeat 87

Dynamic DNS 87

System 89

Maintenance 89

Date / Time 92

Health Monitor 93

Logs 93

About 94

Edge Recording 96

Micro SD Card Management 96

Record Settings 98

Event Download 99

Appendix A: User Account Access 100

Appendix B: Using Media Player to View RTSP Streaming 102

Appendix C: Stream Tables 103

Appendix D: Camera Defaults 104

Appendix E: Technical Specifications 112

End User License Agreement (EULA) 120

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Overview

This Illustra Essentials Gen 4 Installation and Configuration Guide is a user manual which provides physical properties, installation, and configuration information of the cameras in Table 1 on Page 5.

Table 1 Product codes

Product Code Model Name Description

IES02-D10-OI04

IES02-D12-OI04

IES02-B10-BI04

IES02-B12-BI04

Illustra Essentials Gen 4, 2MP Fixed Dome camera

Illustra Essentials Gen 4, 2MP Varifocal Dome camera

Illustra Essentials Gen 4, 2MP Fixed Bullet camera

Illustra Essentials Gen 4, 2MP Varifocal Bullet camera

Illustra Essentials Gen 4, 2MP Dome,

2.8mm, Outdoor, vandal, clear, white, TDN w/IR

Illustra Essentials Gen 4, 2MP Dome, 2.7-

13.5mm, Outdoor, vandal, clear, white, TDN w/IR

Illustra Essentials Gen 4, 2MP Bullet,

2.8mm, Outdoor, vandal, white, TDN w/IR

Illustra Essentials Gen 4, 2MP Bullet, 2.7-

13.5mm, Outdoor, vandal, white, TDN w/IR

The first portion of this guide contains information pertaining specifically to the aforementioned cameras.

• For the Illustra Essentials Gen 4 Dome cameras, refer to Illustra Essentials Gen 4 Dome cameras on page 6.

• For the Illustra Essentials Gen 4 Bullet cameras, refer to Illustra Essentials Gen 4 Bullet cameras on page 13.

The second portion of this guide contains information regarding the Illustra User Web Interface and the web configuration of the aforementioned cameras. Refer to Configuration on page 27 for procedural information pertaining to camera configuration.

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Illustra Essentials Gen 4 Dome cameras

This chapter provides product features, installation procedures, and connection information regarding the Illustra Essentials Gen 4 Dome cameras.

Product overview

This chapter explains the installation of the llustra Essentials Gen 4 2MP Dome cameras. Product codes and description of the cameras are provided in Table 2 on page 6.

Table 2 Product code and description of the Essenial Gen 4 2MP Dome cameras

Product Code

IES02-D10-OI04

IES02-D12-OI04

Installation

In the box

Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.

• 1 x Essentials Indoor / Outdoor Dome camera

• 1 x Printed Quick Guide

• 1 x Desiccant

• 1 x Torx Wrench

• 3 x Plastic Anchors

• 3 x Tapping Screws

Model Name

Illustra Essentials Gen 4, 2MP Fixed Dome camera

Illustra Essentials Gen 4, 2MP Varifocal Dome camera

Description

Illustra Essentials Gen 4, 2MP Dome,

2.8mm, Outdoor, vandal, clear, white, TDN w/IR

Illustra Essentials Gen 4, 2MP Dome, 2.7-

13.5mm, Outdoor, vandal, clear, white, TDN w/IR

• 1 x Mounting Guide Pattern

Contact your dealer if any item is missing.

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Installation tools

The following tools assist with installation:

• Drill

• Screw Drivers

• Wire cutters

Quick reference

• Default IP: 192.168.1.168 (DHCP enabled)

• Default Username: admin

• Default Password: admin

• Power: 12Vdc / PoE (IEEE 802.3af Class 3)

Checking appearance

When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation. Remove the protective part of the unit when every item is checked in accordance with the list in Installation tools on page 7.

Procedure 1 Disassembling the camera.

Step Action

1 Use the Torx wrench to loosen the three screws on the camera top cover (1) (Figure 3) and

gently remove the cover (2) (Figure 3).

Figure 3 Removing the camera top cover

- End -

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Illustra Essentials Gen 4 Series Installation and Configuration Guide

Internal Interface pictorial index

Figure 4 Internal interface pictorial index

Table 5 Internal interface pictorial index descriptions

Name Description

Reboot Button

Reset Button Press the button for 1 second to reboot the camera.

Micro SD card slot Insert a micro SD card into the slot for video recording and file

Press and release the button to reboot the camera.

storage.

Procedure 2 Mounting the camera

Step Action

1 Place the mounting template on the wall / ceiling and drill three Ø4.5mm holes.

2 Insert the three plastic anchors into the three holes.

3 Determine how the camera pigtail cable should be routed:

• Through the cable entry on top of the camera (Figure 6)

Note:If required then drill a cable hole on the wall as identified on the mounting template.

• Through the cable side entry slot (Figure 7)

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Note:You do not need to drill a cable hole on the wall as identified on the mounting template when using the cable side entry slot.

4 Route the camera pigtail cable as per one of the options in step 3 and place the camera onto

the wall / ceiling and align the holes on the camera with the three holes on the wall / ceiling.

Figure 6 Cable hole on top of the camera body

Figure 7 Cable side entry slot

5 Insert the three tapping screws (1) (Figure 8) into the three holes on the camera body and

using the screw driver securely attach the camera to the wall / ceiling.

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Figure 8 Inserting the three tapping screws into the camera body

- End -

Procedure 3 Adjusting the camera position

The camera has three axes to adjust the field of view for different Applications (Figure 9). While screening live view on your monitor, adjust the axes as per the information below.

Figure 9 Adjusting the camera position

• Pan Adjustment (A – Figure 9) Rotate the lens base until satisfied with the field of view. Please DO NOT rotate over the default limit of ˃355°.

• Tilt Adjustment (B – Figure 9) Tilt the camera lens within the certain range (70°) to your desired field of view.

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• Horizontal Rotation (C – Figure 9) Rotate the 3D assembly in the lens, DO NOT turn the assembly more than the limit (± 355°) as this may result in the internal cables becoming twisted, disconnected, or broken.

- End -

Procedure 4 Assembling the camera

Step Action

1 Place the camera top cover (2) (Figure 10) onto the camera body (1) (Figure 10).

2 Use the Torx wrench to securely attach the three Torx screws located on the camera top

cover (2) (Figure 10).

Figure 10 Attaching the camera top cover

- End -

Procedure 5 Powering up the camera

• 12Vdc: Connect the 12Vdc cable to the DC 12V terminal.

• PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.

- End -

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Warnings

• This product is intended for professional installation, please follow local wiring regulations.

• To meet EU security immunity requirements this product should be used with an Uninterruptable Power Supply to feed the mains input of any power adaptor.

• The product should be powered by a limited power supply (LPS) sized according to the product rating label.

• The LAN symbol on the unit means this is not intended for connection to a public network or a LAN from a different building.

• Do not install where children are likely to have access.

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Illustra Essentials Gen 4 Bullet cameras

This chapter provides product features, installation procedures, and connection information regarding the Illustra Essentials Gen 4 Bullet cameras.

Product overview

This chapter explains the installation of the llustra Essentials Gen 4 2MP Bullet cameras. Product codes and description of the cameras are provided in Table 11 on page 13.

Table 11 Product code and description of the Essentials Gen 4 Bullet cameras

Product Code

IES02-B10-BI04

IES02-B12-BI04

Installation

In the box

Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.

• 1 x Essentials Outdoor IR Bullet camera

• 1 x Printed Quick Start Guide

• 1 x Torx wrench

• 3 x Plastic anchors

• 3 x Tapping screws

• 1 x Mounting template

• 1 x T6 Wrench 130mm X 30mm (Varifocal Camera)

Model Name

Illustra Essentials Gen 4, 2MP Fixed Bullet camera

Illustra Essentials Gen 4, 2MP Varifocal Bullet camera

Description

Illustra Essentials Gen 4, 2MP Bullet,

2.8mm, Outdoor, vandal, white, TDN w/IR

Illustra Essentials Gen 4, 2MP Bullet, 2.7-

13.5mm, Outdoor, vandal, white, TDN w/IR

Contact your dealer if any item is missing.

Installation tools

The following tools assist with installation:

• 1 x Drill

• 1 x Screwdrivers

• 1 x Wire cutters

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Illustra Essentials Gen 4 Series Installation and Configuration Guide

Quick reference

• Default IP: 192.168.1.168 (DHCP enabled)

• Default Username: admin

• Default Password: admin

• Power: PoE (IEEE 802.3af Class 3)

Figure 12 Camera parts and connections

Table 13 Camera parts and connections descriptions

Name Description

DC 12V Port

RJ-45 Ethernet /

PoE Port

Mounting Bracket

Internal Interface

Cover

Protection Shield

Hood

For powering on the camera through the DC12V power source.

Connect an Ethernet cable terminated with RJ-45 connector to the PoE RJ-45 port for both power supply and network connectivity purposes simultaneously.

To mount the camera onto different environments, the mounting bracket is designed with three axes for flexible adjustment.

Use a screwdriver to loosen the 2 screws and open the cover to access the internal interfaces including the “RESET” and “DEFAULT” button, “Micro SD Card Slot”, and LED’s.

For minimizing the effects of rain and sunlight on image quality.

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Figure 14 Camera internal interface and descriptions

Table 15 Camera internal interface descriptions

Name Description

Reset Button

Signal LED (RED) Indicates network data is being transmitted.

Micro SD card slot Insert a micro SD card into the slot for recording and file storage.

Power LED (GREEN)

Default Button

Press and release to reboot the camera.

Indicates camera is powered on.

Press the button for 6 seconds to restore to the factory default settings.

Procedure 6 Mounting the camera

Step Action

1 Place the mounting template on the mounting surface and drill three 6mm (0.25’’) holes.

2 Insert the three plastic anchors (1) (Figure 16) into the three holes.

3 Place the camera on the mounting surface and align the three holes on the camera with the

three holes on the mounting surface.

4 Insert the three tapping screws (2) (Figure 16) into the three holes on the camera body and

using the screw driver securely attach the camera to the wall / ceiling.

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Figure 16 Plastic achors and camera screws

- End -

Wiring the camera

You can run the cable through the mounting bracket or you can run the cable through the cable side entry on the mounting bracket.

Step Action

1 When mounting the camera, pass the cable through the mounting bracket and then through

the:

• hole on the mounting surface (1) (Figure 17).

• the cable side entry on the mounting bracket (1) (Figure 18).

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Figure 17 Mounting surface cable hole

Figure 18 Camera cable side entry slot

2 Connect an Ethernet cable terminated with the RJ-45 connector to the PoE port and ensure

that the other end of the Ethernet cable is connected with a PoE compatible network device.

3 If necessary, connect the DC 12V power source to the DC 12V port.

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- End -

Adjusting the camera position

The camera has three axes to adjust the field of view for different Applications (Figure 19). While screening live view on your monitor, adjust the axes as per the information below.

Figure 19 Adjusting the camera position

• Tilt Adjustment (A - Figure 19) Tilt this joint to adjust the camera vertically. The Tilt range is 0° – 90°.

• Pan Adjustment (B - Figure 19) Rotate this joint to adjust the camera horizontally. DO NOT rotate over the default limit of ± 360°.

• Locking Ring (C - Figure 19) Rotating the C ring counter-clockwise, the Pan & Tilt joints loosen and you can adjust for different angles. Rotating the C ring clockwise fastens the pan & tilt joints altogether.

- End -

Adjusting the protection shield hood

The protection shield hood protects the camera from both sunlight and rain.

Step Action

1 Use the L-Key (1) (Figure 20) to loosen the two screws located on the protection shield hood.

2 Slide the protection shield (2) (Figure 20) forward or backward until the correct position is

found.

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Figure 20 Adjusting the protection shield hood

3 Use the L -Key and secure the two screws located on the protection shield hood.

Note:Be careful not to excessively adjust the hood or you may damage the camera housing.

- End -

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Network Topology

The Illustra Essentials Gen 4 cameras deliver video images in real-time using the internet and intranet. It is equipped with an Ethernet RJ-45 network interface.

The following images illustrate the network topologies of the Dome and Bullet cameras.

Essentials Gen 4 Dome Camera Topology

Figure 21 Dome Cameras Network Topology Type I.

Figure 22 Dome Cameras Network Topology Type II

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Illustra Essentials Gen 4 Series Installation and Configuration Guide

Essentials Gen 4 Bullet Camera Topology

Figure 23 Bullet Cameras Network Topology Type I.

Figure 24 Bullet Cameras Network Topology Type II

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Network Connection

Default IP Address

Since this is a network-based unit, an IP address must be assigned at the very first bootup. The default IP address of the unit is 192.168.1.168 and sub mask is 255.255.255.0.

However, if you have a DHCP server in your network, the unit obtains an IP address automatically from the DHCP server so that you do not need to change the IP address of the camera.

Note:If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.

• Connect to a PC directly: Directly connect the camera to a PC using a standard Ethernet cable. This requires POE switch or injector.

• Connecting a camera to a Local Area Network (LAN): To add the camera to an existing LAN, connect the camera to the POE hub or switch on your network.

Figure 25 Network connection diagram

Default camera settings

The following table describes the default camera settings.

Network Settings Defaults

DHCP Enabled

Static IPAddress 192.168.1.168

Default Username admin

Default Password admin

Note:At first login the user is prompted to change the default username and password.

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Procedure 7 Connecting from a computer

Step Action

1 Ensure the camera and your computer are in the same subnet.

2 Check whether if the network is available between the unit and the computer by pinging the

default IP address.

a Start a command prompt.

b Type “Ping 192.168.1.168”. If the message “Reply from…” appears, it means the con-

nection is available.

3 Start Internet Explorer and enter IP address: 192.168.1.168. A login window appears. In the

window, enter the default user name: admin and password: admin to log in.

- End -

DHCP

On initial camera startup, and after a hardware factory reset, Dynamic Host Configuration Protocol (DHCP) is enabled by default and remains enabled until the camera receives either a DHCP address or is assigned a Static IP address.

Procedure 8 Enable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

4 Select Apply to save the settings.

The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address

192.168.1.168, but continues to search for a DHCP address.

- End -

Procedure 9 Disable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be

entered. The default setting is ‘Enabled’.

4 If Enable DHCP has been disabled:

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a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.The

default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default

setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

- End -

Managing cameras with the Illustra Connect tool

In addition to using the IE browser to access your camera, you can alternatively use the provided tool, Illustra Connect.

Illustra Connect is a management tool designed to manage your network cameras on the LAN. It can:

• help you find multiple network cameras

• set the IP addresses

• show connection status

• manage firmware upgrades

• bulk configuration

Refer to Configuration on page 27 for further information regarding using the Illustra Connect tool for configuring the cameras.

Procedure 10 Connecting to the camera using Illustra Connect

Note:

Illustra Connect can only discover devices on the same subnet as its host computer. Therefore, the camera and the computer being used to configure it must be on the same subnet.

Step Action

1 Using a computer which is connected to the same network and subnet, install the Illustra

Connect software.

The Illustra Connect software and the Illustra Connect manual are available to download on www.illustracameras.com

2 When the installation is complete, run Illustra Connect.

It searches the network and displays all compliant devices.

3 Select the camera you want to configure, locating it by its unique MAC address.

4 Right-click the camera and select Launch Web GUI Configuration. The camera Web User

Interface displays.

- End -

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Illustra Essentials Gen 4 Series Installation and Configuration Guide

Procedure 11 Connecting to the camera using the static IP address

Step Action

1 The camera attempts to obtain an IP Address from the DHCP Server. When no DHCP

Server is available the camera is assigned a Static IP address of 192.168.1.168.

2 Open Microsoft Internet Explorer and enter the URL of the camera as 192.168.1.168. The

camera sign in page displays.

Note:

The computer you use to configure the camera must have an IPaddress on the same subnet.

- End -

Procedure 12 Logging on to the camera web user interface

Step Action

1 When you select the camera, the sign in page displays. Select your preferred language from

the drop-down menu.

2 Enter the username in the Username text box. The default username is admin.

3 Enter the password in the Password text box. The default password is admin.

4 Select Log in.

Note:The first time that you access the camera or after a factory reset the following two pop up windows are visible: A pop up window that requests the user to Define a Host ID and a pop up window that requests the user to select a Security Type. Please refer to the Define a Host ID section in Procedure 14 for further information on this.

5 The Live view page is visible. This displays the current view of the camera.

Note:When Standard security is selected and at first login the user is prompted to change the default password.

Note:When Enhanced security is selected and at first login the user is prompted to change the default username and password.

- End -

Procedure 13 Enabling the correct video orientation for a wall mounted camera

Step Action

1 Log on to the camera web user interface.

2 Select Setup on the camera web user interface banner to display the setup menus.

3 Select the Picture Basic tab from the Basic Configuration menu.

4 Select the required Orientation setting:

• Mirror

• Flip

5 The video pane updates to display the new settings.

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- End -

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Configuration

The following sections explain the how you can configure Illustra Essentials Gen 4 cameras using the Web User Interface.

Security Mode Profiles for First Time Connection

The Illustra Essentials Gen 4 cameras have features that allow for operation in a Standard Security mode or in an Enhanced Security mode.

When the camera is in Enhanced Security mode, you require a complex eight character Administrator password to make changes to these protocols.

Refer to Summary of Security Modes on page 28 for further information regarding the differences between Standard and Enhanced Security modes.

Accessing the Illustra Essentials Gen 4 Series Camera Web User Interface

Use the following procedure to access the camera Web User Interface.

Procedure 14 Logging in to the Camera

Step Action

1 Refer to Network Connection on page 22 for details on how to connect the camera to your

network or computer.

2 When you select the camera, the sign in page displays.

3 Select your preferred language from the drop-down menu. The default language is English.

4 Enter the default username and password when prompted - Username: admin, Password:

admin.

5 Click Log in. The camera Web User Interface displays. The first time that you access the

camera, or after a factory reset, you are prompted to Define a Host ID and Select a Security Type.

• Define a Host ID: The admin user must enter a 6 character code for the Host ID that includes both letters and/or numbers. This unique password can be used to access the operating system files. The HostID is not stored on the camera for security reasons and must be presented to Illustra Technical Support when remote access to the operating system is required.

• Select a Security Type: Standard Security or Enhanced Security.

6 If you select the Standard Security option, password change is mandatory.

Note:Password complexity is set to require a minimum of 5 characters, 'admin' cant be used.

7 If you select the Enhanced Security option, a default admin username and password change

is mandatory.

Note:The password must meet the following requirements: Be a minimum of eight characters long. Have at least one character from each of the following character groups:

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• Upper-case letters - ABCDEFGHIJKLMNOPQRSTUVWXYZ

• Lower-case letters - abcdefghijklmnopqrstuvwxyz

• Numeric characters - 0123456789

• Special characters - @ % + \ / ‘! # $^ ? : , () {} [] ~ - _ `

Note:Once the above steps are complete, the Live view page is visible. This displays the current view of the camera.

- End -

Summary of Security Modes

Standard Security:

• A default admin password change is mandatory.

• Changes to communication protocols are available to all users with appropriate privileges.

• Passwords complexity is set to require minimum of any 5 characters, 'admin' cant be used.

• Authentication method is set to basic by default.

Enhanced Security:

• Unsecure Protocols are disabled by default until enabled by a user.

• When you select enhanced security you must change the default 'admin' username and password.

• Discovery protocols are disabled by default until enabled by a user.

• Changes in the protocols are only be available to a user with administrative privileges and require that user to reenter their password.

• Authentication method is set to Digest by default.

• HTTPS protocol is enabled by default.

• Passwords for all accounts will meet the following password complexity requirements:

• Minimum characters: 8

• The password cannot contain the username

• Have at least one character from each of the following character groups:

• Upper-case letters - ABCDEFGHIJKLMNOPQRSTUVWXYZ

• Lower-case letters - abcdefghijklmnopqrstuvwxyz

• Numeric characters - 0123456789

• Special characters - @ % + \ / ‘! # $^ ? : , () {} [] ~ - _ `

• Changing protocols require an administrator to re-enter their password

Changing the Camera Web User Interface Language

Use the following procedure to change the language used in the camera Web User Interface.

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Procedure 15 Change the Camera Web User Interface Language

Step Action

1 Open the camera sign in page. If you are already logged in to the Web User Interface, select

Log Off to display the sign in page.

2 Select your preferred language from the drop-down menu:

• English

• Arabic

• Czech

• Danish

• German

• Spanish

• French

• Hungarian

• Italian

• Japanese

• Korean

• Dutch

• Polish

• Portuguese

• Swedish

• Turkish

• Chinese Simplified

• Chinese Traditional

• Russian

• Hindi

The default language is English.

3 Enter the Username.

4 Enter the Password.

5 Select Log in.

The camera web User Interface displays in the selected language.

- End -

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Live menu

When you log in to the Illustra Web User Interface, the Live menu appears, as seen in Figure 26 on page 30.

Figure 26 Live menu page

Displaying the Live View Page

Display the live camera view page.

Procedure 16 Display Live View Page

Step Action

1 Select Live in the Web User Interface banner. The Live view page displays.

2 Select a video stream from Stream to view.

3 Select a percentage from Scale to change the display size of the video pane:

• 25%

• 50%

• 75%

• 100%

The default setting is 100%.

- End -

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Illustra Essentials Gen 4 Series Installation and Configuration Guide

Accessing the Setup Menus from Live View

Setup menus within the Web User Interface are restricted by user account access levels. Refer to Appendix A: User Account Access on page 100 for details on the features which are available to each role.

Procedure 17 Access Setup Menus from Live View

Step Action

1 On the Live menu, click the Setup tab.

Note:When an admin user logs in for the first time the Live menu displays. After this, on each login

the Stream page on the Video menu displays.

- End -

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Quick Start Menu

When you select the Quick Start menu, the Basic Configuration Page displays, as shown in Figure 27 on page 32.

Note:When an admin user logs in for the first time the Basic Configuration page displays. After this, on each login the Video > Streams page displays.

Figure 27 Basic Configuration Menu

Basic Configuration

The Basic Configuration menu provides access to the most common features required when setting up a camera for the first time and is only available to an ‘admin’ user. The following tabs are displayed:

• TCP/IP

• Video Stream Settings

• Picture Basic

• Picture Additional

• Date Time

• OSD

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TCP/IP

Configure the IPv4 and IPv6 network settings on the camera.

Note:When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result in duplicate IP addresses. Refer to Quick Start Menu on page 32 for more information.

DHCP

Procedure 18 Enable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

4 Select Apply to save the settings.

The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address

192.168.1.168, but continues to search for a DHCP address.

- End -

Procedure 19 Disable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be

entered. The default setting is ‘Enabled’.

4 If Enable DHCP has been disabled:

a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.The

default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default

setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

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- End -

IPv4

Configure the IPv4 network settings for the camera.

Procedure 20 Configure the IPv4 Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

Clear Enable DHCP to disable DHCP and allow manual settings to be entered.

The default setting is ‘Enabled’.

4 If Enable DHCP has been disabled:

a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.

The default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx.

The default setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

- End -

IPv6

Enable or disable IPv6 on the camera.

Procedure 21 Enable/Disable IPv6

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the IPv6 Enable check box to enable IPv6 on the camera.

Clear the IPv6 Enable check box to disable IPv6 on the camera.

The default setting is ‘Enabled’.

If IPv6 is enabled the Link Local and DHCP address display beside ‘Current IPv6 Addresses’ if available.

- End -

Video Stream Settings

You can configure two video streams on the camera: Stream 1 and Stream 2.

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Configuring the Web Video Stream

Adjust the settings for each video stream.

Procedure 22 Configure the Video Stream settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Video Streams Settings tab in the Basic Configuration menu.

3 Select either Stream 1 or 2 from the Stream Number drop-down menu.

4 Select the required Codec from the drop-down list:

• H264

• H265

• MJPEG

The default setting is ‘H264’.

Note:When you select H264 you can set the Profile. If you do not select either of these options then continue at step 6 below.

5 Select the required Profile from the drop-down list:

• Main

• High

The default setting is ‘Main’.

6 Select the required Resolution from the drop-down menu.

The resolutions available depend on the type of camera sensor (megapixel).

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Table 28 2MP Camera Stream Set A (all resolution, codes and frame rate combinations of Stream 1

and 2 are valid)

Normal Mode

Max FPS

Stream 1

Stream 2

h.264,

h.265,

MJPEG

h.264,

h.265,

MJPEG

Resolution Description

1920 x 1080

1600 x 900

1280 x 720

1024 x 576

960 x 540

800 x 480

640 x 360

480 x 270

320 180

1920 x 1080

1600 x 900

1280 x 720

1024 x 576

960 x 540

800 x 480

640 x 360

480 x 270

320 x 180

(1080p) 16:9

(HD+) 16:9

(720p) 16:9

(PAL+) 16:9

16:9

(mHD) 16:9

16:9

(1080p) 16:9

(HD+) 16:9

(720p) 16:9

(PAL+) 16:9

16:9

(mHD) 16:9

16:9

TWDR Off TWDR

Note:A maximum of three concurrent streams are supported by the camera. This includes shared streams.

7 Use the slider bar to select the Frame Rate (fps).

The settings for the 2MP cameras are:

• Stream 1 - 1 - 30 fps, default 30 fps.

• Stream 2 - 1 - 30 fps, default is 30 fps.

Note:FPS varies depending on other features - refer to the Essentials Gen 4 Release Notes for further information.

8 If H264 or H265 has been selected in step 4 then you can adjust the GOP Length [1-60].

Use the slider bar to select the GOP Length [1-60].

The default setting is 30.

9 If MJPEG has been selected, MJPEG Quality is enabled. Use the slider bar to select the

MJPEG Quality.

The default setting is 50.

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10 If H264 or H265 has been selected in step 4, Rate Control is enabled. Select the required

Rate Control by selecting the radio buttons:

• VBR (Variable Bit Rate)

• CBR (Constant Bit Rate)

• CVBR (Constrained Variable Bit Rate)

The default setting is ‘CVBR’.

a If you select VBR, VBR Quality is enabled. Select the required VBR Quality from the

drop-down menu. The default setting is High.

• Highest

• High

• Medium

• Low

• Lowest

b If you select CBR , CBR Bit Rate is enabled. Use the slider bar to select the CBR Bit

Rate. The default setting is 4000.

c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit

Rate. The default setting is 8000.

- End -

Picture Basic

Adjust Picture Rotation, Focus / Zoom and Exposure displayed in the video pane.

Picture Rotation

Configure the orientation and corridor mode settings. Both settings are optional.

Procedure 23 Configure Orientation Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select the required Orientation setting:

• Mirror

• Flip

Mirror and Flip settings are selected by default. The video pane updates to display the new settings.

Note:When wall mounting the camera you should select Flip and Mirror to correct the lens orientation.

- End -

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Focus / Zoom

You can configure the focus and zoom using the Web User Interface. You can use the plus and minus arrows to fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.

Table 29 Lens features supported for the Outdoor Dome

Varifocal Dome Varifocal Bullet

Motorized Focus X X

Motorized Zoom X X

Lens Calibration X X

Auto One Touch X X

Procedure 24 Adjust Camera Focus / Zoom

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Use the arrows to manually configure the focus and the slider bar to adjust zoom settings

until the image is clear. The video pane updates to display the new settings.

- End -

Procedure 25 Adjust Camera Focus using OneTouch Autofocus

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 In the Focus/Zoom section, click the One Touch button.The camera refocuses to the

zoom level selected for the image.

The video pane updates to display the new settings.

Note:The user can create a ROI focus point for the camera to use during the one touch procedure use the pencil icon and highlight the desired ROI.

- End -

Exposure

Configure the exposure settings for the camera.

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Procedure 26 Configure Exposure Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select the Exposure Mode from the drop-down menu:

• Auto

• Manual

• Shutter Priority

5 Select the Exposure Method from the drop-down menu:

• Full Picture Weighted

• Upper

• Lower

• Center Weighted

• Spot

• Left

• Right

The default setting is center weighted.

6 Select the Min Exposure (sec) from the drop-down menu.

The default setting is 1/10000s.

7 Select the Max Exposure (sec) from the drop-down menu.

The default setting is 1/7.5s.

8 Select the Exposure Offset (F-stops) from the drop-down menu.

The default setting is 1/8s.

9 Select the Exposure Offset (F-Stops) from the drop-down menu.

The default setting is 0.

10 Select the Max Gain (db) from the drop-down menu.

The default setting is 45db.

11 Select Exposure (sec) from the drop down.

12 The Default is 1/30.

13 Select Manual Gain from the drop down.

14 The Default is 0db.

15 Select the Frequency radio button for either 50Hz or 60Hz.

The default setting is 60Hz.

16 Select or clear the check box for Flickerless Mode.

This feature is not selected by default.

• When you select Flickerless Mode, the minimum and maximum exposure times are locked to 1/100 and 1/50 respectively (PAL) or 1/120 and 1/60 respectively (NTSC). This applies to all cameras referenced in this guide.

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- End -

Procedure 27 Restore Exposure Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select Exposure Defaults to restore the default settings.

- End -

Picture Additional

Configure Wide Dynamic Range, Day Night Mode, and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness which displays in the video pane.

Wide Dynamic Range

Wide Dynamic Range (WDR) is a feature that supports the viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).

WDR Level allows you to adjust the WDR level to favor a underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.

A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.

Digital Wide Dynamic

Digital wide dynamic range, enhancing detail in darker areas.

Procedure 28 Disable/Enable Wide Dynamic Range (WDR)

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select the required WDR from the drop-down list:

• True WDR: Two shutter wide dynamic range, to compensate for bright and dark areas in the scene.

• Digital WDR: Digital wide dynamic range, enhancing detail in darker areas.

The default setting is Off.

4 When you select DigitalWDR in step 3 then you can select the WDR level.

5 Select the WDR level from the drop-down menu.

- End -

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Day Night Mode

IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.

When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.

This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.

IR Illuminator

When the camera is in B/W mode it can utilize or see near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850~950nm IR illuminators. With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.

Procedure 29 Enable / Disable IR Illuminator

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select the Enable IR Illuminator check box to enable IR Illuminator.

Clear the Enable IR Illuminatorcheck box to disable IR Illuminator.

The default setting is ‘Enabled’.

- End -

Day Night Mode

The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.

Procedure 30 Configure Day Night Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select a Day Night Mode setting from the drop-down menu:

• Auto Low- camera will adjust between BW and Color depending on light levels.

• Auto Mid - camera give a good balance of Color and BW depending on the scene.

• Auto High - increases the chance of switching to BWmode as light levels drop.

• Manual - a slider bar will display, the user can adjust the setting to suit the environment.

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• Forced Color - enable full-time color mode.

• Forced B&W - enable full-time black and white mode.

The default setting is 'Auto Mid'.

- End -

Picture Adjustment

Adjust brightness, contrast and saturation of the image displayed on the video pane.

Procedure 31 Adjust the Brightness, Contrast and Saturation

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane will display the current camera view.

4 Use the slider bars to adjust:

• Brightness

• Contrast

• Saturation

• Hue

• Sharpness

The values range from 1% to 100%. The video pane updates to display the new settings.

- End -

Procedure 32 Restore Picture Balance Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select Defaults to restore the default settings.

The default values are:

• Brightness: 50%

• Contrast: 50%

• Saturation: 50%

• Sharpness: 50%

• Hue: 50%

- End -

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White Balance

White balance, the ability to keep whites looking white, is normally compensated for automatically using the default Auto White Balance setting.

Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.

Procedure 33 Configure Auto White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select the required White Balance from the drop-down menu:

• Auto Normal Suitable for a normal range of lighting conditions

• Manual: Adjustable red and blue balance

• Auto Wide: Suitable for a wider than normal range of lighting con-

ditions

- End -

Procedure 34 Manually Select White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select Manual from the White Balance drop-down menu.

The Red and Blue slider bars display.

5 Use the slider bars to adjust the Red and Blue balance.

The live video pane updates to display the new settings.

The red and blue values range from 1% to 100%.

If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.

- End -

Date / Time

Change the camera name and set the date and time.

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Camera Name

The camera name displays on the Web User Interface banner and the on-screen display for the camera. This name also displays when using Illustra Connect or ONVIF.

Procedure 35 Change the Camera Name

Step Action

1 Select Setup on the Web User Interface banner.

2 Select the Date/Time tab in the Basic Configuration menu.

3 Enter the name of the camera in the Camera Friendly Name text box.

- End -

Date / Time

Set the date and time on the camera.

Procedure 36 Configuring the Date and Time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Date/Time from the Basic Configuration menu.

3 Select the Time 24-hour check box to enable the 24-hour clock.

Deselect the Time 24-hour check box to enable the 12-hour clock.

The default setting is ‘24-hour’.

4 Select the Date Display Format from the drop-down menu:

• DD/MM/YYYY

• MM/DD/YYYY

• YYYY/MM/DD

The default setting is ‘DD/MM/YYYY’.

5 Select the Time Zone from the drop-down menu.

The default setting is (GMT) GMT+0.

6 Select the Set Time setting by selecting the radio buttons:

• Manually

• via NTP

The default setting is ‘Manually’.

7 If you select Manually in step 5:

a Select the Date (DD/MM/YYYY) using the drop-down menus.

b Select the Time (HH:MM:SS) using the drop-down menus.

8 If you select via NTP in step 5:

a Enter the NTP Server Name in the text box.

- End -

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On-Screen Display (OSD)

Within OSD you can set enable or disable camera name and time display.

Procedure 37 Display or Hide the Camera Name OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the Camera Name section, select the Enable check box to display the camera name in

the OSD.

In the Camera Name section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 In the Camera Name section, select the Location drop-down menu to select where the

camera name is displayed on screen.

- End -

Procedure 38 Display or Hide the Camera Time OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the Date Time section, select the Enable check box to display the camera name in the

OSD.

In the Date Time section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 In the Date Time section, select the Format drop-down menu to select if the date or time or

both should be visible on screen.

The default setting is ‘Time'.

- End -

Procedure 39 Display or Hide the User Defined OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the User Defined section, select the Enable check box to display the camera name in

the OSD.

In the User Defined section, clear the Enable check box to hide the camera name in the OSD.

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The default setting is ‘Disabled’.

4 Select a Location from the drop-down menu.

5 Enter a name in the Name field.

The OSD User Defined fields must comply with the following validation criteria:

• 0 - 24 characters

• Cannot begin or end with:

• . (dot)

• - (hyphen)

• _ (underscore)

• \ (backslash)

• " (quotes)

- End -

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Video Menu

When you select the Video menu, the Streams page displays, as seen in Figure 30 on page 47.

Figure 30 Video Menu

The Video Menu provides access to the following camera settings and functions:

• Streams

• Picture Settings

• Date / Time / OSD

• Privacy Zones

Streams

You can configure up to two independent video streams on the camera: Stream 1 and Stream 2.

Alarm Video

Edge Recording

Camera can directly record specific events (MD and Face detection) directly to Micro SD card. User can chose either Stream 1 or 2 to be recorded. When setting up motion detection on the camera, both streams can be used. Alarm Video is configured in the Edge Recording > Record Settings menu.

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Integration with other Illustra API Clients

You can configure the 2 video streams through the Web User Interface, as detailed here, or through the Illustra API interface. Changes made to the streams through either method are applied and the video displays according to the configuration.

Opening the Web User Interface live video allows the stream to be shared with the Illustra API and will minimize the impact on camera resources.

Configuring the Video Stream

Adjust the settings for each video stream.

Procedure 40 Configure the Video Stream settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Video Streams Settings tab in the Basic Configuration menu.

3 Select either Stream1 or 2 from the Stream Number drop-down menu.

4 Select the required Codec from the drop-down list:

• H264

• H265

• MJPEG

The default setting is ‘H264’.

Note:When you select H264 you can set the Profile. If you do not select either of these options then continue at step 6 below.

5 Select the required Profile from the drop-down list:

• Main

• High

The default setting is ‘Main’.

6 Select the required Resolution from the drop-down menu.

The resolutions available depend on the type of camera sensor (megapixel).

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Table 31 2MP Camera Stream Set A (all resolution, codes and frame rate combinations of Stream 1

and 2 are valid)

Normal Mode

Max FPS

Stream 1

Stream 2

h.264,

h.265,

MJPEG

h.264,

h.265,

MJPEG

Resolution Description

1920 x 1080

1600 x 900

1280 x 720

1024 x 576

960 x 540

800 x 480

640 x 360

480 x 270

320 180

1920 x 1080

1600 x 900

1280 x 720

1024 x 576

960 x 540

800 x 480

640 x 360

480 x 270

320 x 180

(1080p) 16:9

(HD+) 16:9

(720p) 16:9

(PAL+) 16:9

16:9

(mHD) 16:9

16:9

(1080p) 16:9

(HD+) 16:9

(720p) 16:9

(PAL+) 16:9

16:9

(mHD) 16:9

16:9

TWDR Off TWDR

Note:A maximum of three concurrent streams are supported by the camera. This includes shared streams.

7 Use the slider bar to select the Frame Rate (fps).

The settings for the 2MP cameras are:

• Stream 1 - 1 - 30 fps, default 30 fps.

• Stream 2 - 1 - 30 fps, default is 30 fps.

Note:FPS varies depending on other features - refer to the Essentials Gen 4 Release Notes for further information.

8 If H264 or H265 has been selected in step 4 then you can adjust the GOP Length [1-60].

Use the slider bar to select the GOP Length [1-60].

The default setting is 30.

9 If MJPEG has been selected, MJPEG Quality is enabled. Use the slider bar to select the

MJPEG Quality.

The default setting is 50.

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10 If H264 or H265 has been selected in step 4, Rate Control is enabled. Select the required

Rate Control by selecting the radio buttons:

• VBR (Variable Bit Rate)

• CBR (Constant Bit Rate)

• CVBR (Constrained Variable Bit Rate)

The default setting is ‘CVBR’.

a If you select VBR, VBR Quality is enabled. Select the required VBR Quality from the

drop-down menu. The default setting is High.

• Highest

• High

• Medium

• Low

• Lowest

b If you select CBR , CBR Bit Rate is enabled. Use the slider bar to select the CBR Bit

Rate. The default setting is 4000.

c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit

Rate. The default setting is 8000.

- End -

Picture Settings

Picture Basic

Adjust the Picture Rotation, Focus / Zoom, Exposure and White Balance settings.

Picture Rotation

Configure the orientation and corridor mode settings. Both settings are optional.

Lens Calibration

Use the lens calibration process to recover focus and zoom.

Procedure 41 Configure Orientation Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Video menu.

3 Select the required Orientation setting:

• Mirror

• Flip

Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.

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Note:When wall mounting the camera you should select Flip to correct the lens orientation.

- End -

Focus/Zoom

The Focus is manually configured on initial setup. The One Touch button can be used to automatically focus the area of view. The plus and minus arrows are used to manually fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.

Table 32 Lens features supported for the Outdoor Dome and Bullet cameras

Varifocal Dome Varifocal Bullet

Motorized Focus X X

Motorized Zoom X X

Lens Calibration X X

Auto One Touch X X

Procedure 42 Adjust Camera Focus / Zoom

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Use the arrows to manually configure the focus and the slider bar to adjust zoom settings

until the image in clear. The video pane updates to display the new settings.

- End -

Procedure 43 Adjust Camera Focus using OneTouch Autofocus

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 In the Focus/Zoom section, click the One Touch button.The camera refocuses to the

zoom level selected for the image.

The video pane updates to display the new settings.

Note:The user can create a ROI focus point for the camera to use during the one touch procedure use the pencil icon and highlight the desired ROI.

- End -

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Exposure

Configure the exposure settings for the camera.

Procedure 44 Configure Exposure Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select the Exposure Mode from the drop-down menu:

• Auto

• Manual

• Shutter Priority

5 Select the Exposure Method from the drop-down menu:

• Full Picture Weighted

• Upper

• Lower

• Center Weighted

• Spot

• Left

• Right

The default setting is center weighted.

6 Select the Min Exposure (sec) from the drop-down menu.

The default setting is 1/10000s.

7 Select the Max Exposure (sec) from the drop-down menu.

The default setting is 1/7.5s.

8 Select the Exposure Offset (F-stops) from the drop-down menu.

The default setting is 1/8s.

9 Select the Exposure Offset (F-Stops) from the drop-down menu.

The default setting is 0.

10 Select the Max Gain (db) from the drop-down menu.

The default setting is 45db.

11 Select Exposure (sec) from the drop down.

12 The Default is 1/30.

13 Select Manual Gain from the drop down.

14 The Default is 0db.

15 Select the Frequency radio button for either 50Hz or 60Hz.

The default setting is 60Hz.

16 Select or clear the check box for Flickerless Mode.

This feature is not selected by default.

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- End -

Procedure 45 Restore Exposure Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select Exposure Defaults to restore the default settings.

- End -

Picture Additional

Configure Wide Dynamic Range, Day Night Mode, and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness which displays in the video pane.

Wide Dynamic Range

Wide Dynamic Range (WDR) is a feature that supports the viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).

A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.

Digital Wide Dynamic

Digital wide dynamic range, enhancing detail in darker areas.

Procedure 46 Disable/Enable Wide Dynamic Range (WDR)

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select the required WDR from the drop-down list:

• True WDR: Two shutter wide dynamic range, to compensate for bright and dark areas in the scene.

• Digital WDR: Digital wide dynamic range, enhancing detail in darker areas.

The default setting is Off.

4 When you select DigitalWDR in step 3 then you can select the WDR level.

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5 Select the WDR level from the drop-down menu.

- End -

Day Night Mode

IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.

This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.

IR Illuminator

Procedure 47 Enable / Disable IR Illuminator

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select the Enable IR Illuminator check box to enable IR Illuminator.

Clear the Enable IR Illuminatorcheck box to disable IR Illuminator.

The default setting is ‘Enabled’.

- End -

Day Night Mode

The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.

Procedure 48 Configure Day Night Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select a Day Night Mode setting from the drop-down menu:

• Auto Low- camera will adjust between BW and Color depending on light levels.

• Auto Mid - camera give a good balance of Color and BW depending on the scene.

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• Auto High - increases the chance of switching to BWmode as light levels drop.

• Manual - a slider bar will display, the user can adjust the setting to suit the environment.

• Forced Color - enable full-time color mode.

• Forced B&W - enable full-time black and white mode.

The default setting is 'Auto Mid'.

- End -

Picture Adjustment

Adjust brightness, contrast and saturation of the image displayed on the video pane.

Procedure 49 Adjust the Brightness, Contrast and Saturation

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane will display the current camera view.

4 Use the slider bars to adjust:

• Brightness

• Contrast

• Saturation

• Hue

• Sharpness

The values range from 1% to 100%. The video pane updates to display the new settings.

- End -

Procedure 50 Restore Picture Balance Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select Defaults to restore the default settings.

The default values are:

• Brightness: 50%

• Contrast: 50%

• Saturation: 50%

• Sharpness: 50%

• Hue: 50%

- End -

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White Balance

White balance, the ability to keep whites looking white, is normally compensated for automatically using the default Auto White Balance setting.

Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.

Procedure 51 Configure Auto White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select the required White Balance from the drop-down menu:

• Auto Normal Suitable for a normal range of lighting conditions

• Manual: Adjustable red and blue balance

• Auto Wide: Suitable for a wider than normal range of lighting con-

ditions

- End -

Procedure 52 Manually Select White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select Manual from the White Balance drop-down menu.

The Red and Blue slider bars display.

5 Use the slider bars to adjust the Red and Blue balance.

The live video pane updates to display the new settings.

The red and blue values range from 1% to 100%.

If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.

- End -

Lens Calibration

Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare but it can occur during shipping or through mishandling of the camera. If the One Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.

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You can run a lens calibration from the Lens Calibration tab.

Procedure 53 Run a Lens Calibration

Step Action

1 Select Setup on the Web Interface Banner to display the setup menus.

2 Select Picture Settings from the Video menu.

3 Select the Lens Calibration tab.

4 Select Start Calibration and wait for the camera lens initialization to complete.

5 To confirm the success of the lens calibration, select the Picture Basic tab from the

Picture Settings menu and verify that the image is in focus through the zoom range.

Use the OneTouch button to automatically focus the area of view highlighted in the yellow box displayed in the video pane.

- End -

Date / Time

Change the camera name and set the date and time.

Camera Name

The camera name displays on the Web User Interface banner and the on-screen display for the camera. This name also displays when using Illustra Connect or ONVIF.

Procedure 54 Change the Camera Name

Step Action

1 Select Setup on the Web User Interface banner.

2 Select the Date/Time tab in the Basic Configuration menu.

3 Enter the name of the camera in the Camera Friendly Name text box.

- End -

Date / Time

Set the date and time on the camera.

Procedure 55 Configuring the Date and Time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Date/Time from the Basic Configuration menu.

3 Select the Time 24-hour check box to enable the 24-hour clock.

Deselect the Time 24-hour check box to enable the 12-hour clock.

The default setting is ‘24-hour’.

4 Select the Date Display Format from the drop-down menu:

• DD/MM/YYYY

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• MM/DD/YYYY

• YYYY/MM/DD

The default setting is ‘DD/MM/YYYY’.

5 Select the Time Zone from the drop-down menu.

The default setting is (GMT) GMT+0.

6 Select the Set Time setting by selecting the radio buttons:

• Manually

• via NTP

The default setting is ‘Manually’.

7 If you select Manually in step 5:

a Select the Date (DD/MM/YYYY) using the drop-down menus.

b Select the Time (HH:MM:SS) using the drop-down menus.

8 If you select via NTP in step 5:

a Enter the NTP Server Name in the text box.

- End -

On-Screen Display (OSD)

Within OSD you can set enable or disable camera name and time display.

Procedure 56 Display or Hide the Camera Name OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the Camera Name section, select the Enable check box to display the camera name in

the OSD.

In the Camera Name section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 In the Camera Name section, select the Location drop-down menu to select where the

camera name is displayed on screen.

- End -

Procedure 57 Display or Hide the Camera Time OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the Date Time section, select the Enable check box to display the camera name in the

OSD.

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In the Date Time section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 In the Date Time section, select the Format drop-down menu to select if the date or time or

both should be visible on screen.

The default setting is ‘Time'.

- End -

Procedure 58 Display or Hide the User Defined OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the User Defined section, select the Enable check box to display the camera name in

the OSD.

In the User Defined section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 Select a Location from the drop-down menu.

5 Enter a name in the Name field.

The OSD User Defined fields must comply with the following validation criteria:

• 0 - 24 characters

• Cannot begin or end with:

• . (dot)

• - (hyphen)

• _ (underscore)

• \ (backslash)

• " (quotes)

- End -

Privacy Zones

Privacy Zones are “masked” sections of the camera’s viewing area. These masks prevent operators of the surveillance system who do not have access to the camera password from viewing these designated zones. Each zone has four sides, and the zones may overlap to form irregular shapes.

The apparent size of the Privacy Zone adjusts automatically as the zoom level is adjusted. Privacy Zones are useful for high security areas. For example, you might establish a privacy Zone around a safe’s combination, but still view people approaching or opening the safe.

Up to 8 rectangular privacy zones can be used on the camera.

Enabling or Disabling a Privacy Zone

Select a privacy zone to hide or display on the camera.

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Procedure 59 Enable/Disable a Privacy Zone

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Privacy Zones from the Video menu.

The Privacy Zones tab displays.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select the Enabled check box to enable the privacy zone feature.

OR Clear the Enabled check box to disable the privacy zone feature.

Note:Disabling zones will not delete configured zones, it hides them from Live video.

- End -

Defining a Privacy Zone

Create a privacy zone on the camera.

Procedure 60 Define a Privacy Zone

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Privacy Zones from the Video menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Enable Privacy zones as per procedure 59.

5 Select the desired colour for the Zone overlay.

6 Click on the edit pencil button. Click and drag on the camera picture to define an area for the

privacy zone.

7 Release the mouse button.

The selected privacy area will turn yellow.

8 Select Add to save the current privacy zone.

9 To reselect an alternative area for the privacy zone select Cancel and repeat from step 4.

- End -

Deleting a Privacy Zone

Delete a privacy zone from the camera.

Procedure 61 Delete a Privacy Zone

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

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2 Select Privacy Zones from the Video menu.

The Privacy zones tab displays.

3 Select for the privacy zone that you want to delete.

4 Select Delete to delete the selected privacy zones.

5 You are prompted to confirm the deletion.

6 Select OK to confirm the deletion.

Select Cancel.

- End -

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Events and Actions Menu

When you select the Events and Actions menu the Event Settings page displays, as seen in Figure 33 on page 62.

Figure 33 Events and Actions Menu

The Event Menu provides access to the following camera settings and functions:

• Event Settings

• Event Actions

• Analytics

• Events Logs

Event Settings

Configure the SMTP and FTP details required when setting Event Actions for analytic alerts.

SMTP

Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered. SMTP settings must be configured to enable email alerts when using analytics.

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Procedure 62 Configure SMTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the SMTP tab.

4 Select the Enable SMTP check box to enable SMTP.

Fields on the tab become available for entry of information.

Clear the Enable SMTP check box to disable SMTP.

The default setting is 'Disabled'.

Note:When in Enhanced Security mode, enabling SMTP requires the admin account password.

5 Enter the IP Address of the mail server in the Mail Server text box.

6 Enter the server port in the Server Port text box.

The default setting is ‘25’.

7 Enter the from email address in the From Address text box.

8 Enter the email address to send email alerts to in the Send Email to text box.

9 Select the Use authentication to log on to server check box to allow authentication

details to be entered.

Clear the Use authentication to log on to server to disable authentication.

The default setting is ‘Disabled’.

10 If ‘Use authentication to log on to server’ check box has been selected:

a Enter the username for the SMTP account in the Username text box.

b Enter the password for the SMTP account in the Password text box.

- End -

Procedure 63 Test the SMTP Settings

Step Action

11 Select Setup on the Web User Interface banner to display the setup menus.

12 Select Event Settings from the Events and Actions menu.

13 Select the SMTP tab.

14 Select Test.

A sample text file is sent to the specified SMTP destination to confirm that SMTP settings are correct.

- End -

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FTP

Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics. You can configure FTP settings through the Network menu.

Procedure 64 Configure FTP Server Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the FTP tab.

4 Select the Enable FTP check box to enable FTP.

Clear the Enable FTP check box to disable FTP.

The default setting is ‘Enabled’.

Note:When in Enhanced Security mode, enabling FTP requires the admin account password.

5 Enter the IP address of the FTP Server in the FTP Server text box.

6 Enter the FTP Port in the FTP Port text box.

7 Enter the FTP username in the Username text box.

8 Enter the FTP password in the Password text box.

9 Enter the FTP upload path in the Upload Path text box.

Note:

Refer Test the SMTP Settings on page 63 to confirm that the FTP settings are working as expected.

- End -

File Transfer Rate

You can limit the File Transfer Rate and assign a max transfer rate to manage the amount of FTP bandwidth used.

Procedure 65 Configure the FTP Transfer Rate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the FTP tab.

4 Select the Limit Transfer Rate check box to limited the FTP transfer rate.

Deselect the Limit Tranfer Rate check box to disable limited FTP transfer.

The default setting is ‘Enabled’.

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5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.

- End -

Test FTP Settings

Test the FTP settings that have been configured in Procedure 72 Configure FTP Server Settings.

Procedure 66 Test the FTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the FTP tab.

4 Select Test.

A sample text file is sent to the specified FTP destination to confirm that FTP settings are correct.

- End -

Event Actions

The camera can be commanded to carry out a specified operation when an analytic alert is triggered which are defined using event actions. Up to 5 event actions can be configured on the camera.

The event action can be used to configure any combination of the following actions:

• Record a clip to micro SD Card.

• Send an external alarm via email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to micro SD Card. If MJPEG is not being recorded on micro SD Card, then no JPEG picture is sent.

• Send an AVI video file to a pre-configured external FTP server. The video file contains pre and post alarm video buffer.

Note:A micro SD Card must be inserted to enable recording and so that the camera can send FTP, and SMTP events. SMTP e-mails are sent without inserting a micro SD card but do not include snapshot images of the event trigger.

Creating an Event Action

Configure an event action which can be triggered by an analytic alert.

Procedure 67 Create an Event Action

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Actions from the Events and Actions menu.

3 Select an entry on the event actions list and enter an event action name in the Name text

box.

4 Select the Record check box to enable the Record Settings.

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5 Select the Email check box to send an e-mail to the email address configured in the

Configure SMTP Settings procedure.

6 Select the FTP check box to send a video file to the FTP details configured in the Configure

FTP Server Settings procedure.

Note:

1. If you select Record, the AVI clip is saved to the micro SD card and it has to be removed from the camera to view the video file.

2. AVI clips can only be sent through FTP if a micro SD card has been installed and FTP has been selected.

3. The selected pre and post event duration buffer is included in any video clips sent through FTP.

- End -

Editing a Event Action

Modify the details of an existing event action.

Procedure 68 Edit an Event Action

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Actions from the Events and Actions menu.

3 Select an entry on the event actions list, you can edit the following:

• Name

• Record - Enable/Disable

• Email - Enable/Disable

• FTP - Enable/Disable

- End -

Analytics

Analytics is a feature which detects and tracks objects in video. Analytics supported are Region of Interest, Motion Detection and Blur Detection.

Region of Interest (ROI)

A region of interest is a defined area of the camera view which considered to be higher priority than areas of non-interest. For example, in secure environments, areas of potential activity could be a specific door or window. They are specified by drawing a rectangular overlay on the video stream. The overlay is highlighted in green and an OSD is displayed outlining the size % for the x and y axis. Up to five regions of interest can be configured, all of which can be enabled / disabled.

Procedure 69 Configure a Region of Interest

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

The ROI tab displays.

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3 Use the drawing tools to draw the region of interest overlay on the video stream.

4 Enter the name of the region of interest in the Name text box.

5 Select the Enabled check box to enable the region of interest.

Clear the Enabled check box to disable the region of interest.

6 Click Add. The region of interest is configured.

- End -

Procedure 70 Delete a Region of Interest

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

The ROI tab is displays.

3 Select to delete the corresponding region of interest.

- End -

Motion Detection

Motion detection enables you to define a region of interest in the camera’s field of view which can be used to trigger an Event Action. Multiple areas of interest can be selected in the field of view but only one Event Action may be triggered.

Motion Detection Best Practices

To ensure you get the highest quality results when using Motion Detection on the camera it is recommended that you adhere to the following:

• An object exhibiting motion needs to be at least 8x8 pixels in size to be detected.

• The color of the object (in gray scale) should be approximately 10-15% different than the background.

• Exclude the Time Stamp region from motion detection, because the time stamp changes constantly and could register as motion.

• Try not to point cameras into sunlight, because high brightness prevents detection of movement of bright objects such as a person with a white shirt.

• Avoid areas with persistent motion, such as trees, blinking lights, or spinning signs, by using an appropriate region of interest.

Motion Detection Configuration Pane

The regions of interest within the camera’s field of view are defined using the Motion Detection Configuration Pane. The regions of interest are set by drawing/highlighting an area on the pane. This is done by using the drawing tools on the Motion Detection Configuration Pane.

Creating a Motion Detection Alert

Create a motion detection alert on the camera.

The Motion Detection Alert feature supports up to three profiles in a Field of View (FOV). You can configure each profile with an individual sensitivity level and an event action.

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Note:

1 If the motion detection video stream is changed after the region of interest has been drawn it

is necessary to re-draw a new region.

2 If the stream settings are modified the motion detection is disabled and it is necessary to

enable motion detection again if required.

Procedure 71 Create a Motion Detection Alert

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

3 Select the Motion Detection tab.

4 Select the Enable motion detection check box to enable Motion Detection on the camera.

Clear the Enable motion detection check box to disable Motion Detection on the camera.

5 Select the zone for detection in the Motion zone drop-down list.

6 Select the Enable motion zone check box to enable the zone for motion detection.

7 Select Edit in the Region configuration field.

Note:The user can configure three seperate rules each with a different region, sensitivity and fault actions.

8 Use the drawing tools on the Motion Detection Configuration Pane to draw the region of

interest on the pane. Multiple selections can be made.

9 Select the sensitivity from the Sensitivity drop-down menu:

• High

• Medium

• Low

10 Select the fault action from the Action drop-down menu.

This fault action activates when motion is detected in the selected region of interest.

11 Select Apply to save the changes.

- End -

Enable or Disable a Motion Detection Alert

Motion detection can be turned on and turned off when required.

Procedure 72 Enable or Disable a Motion Detection Alert

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

3 Select the Motion Detection tab.

The Motion Detection Configuration pane displays.

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4 Select the Enable motion detection checkbox to enable Motion Detection on the camera.

Clear the Enable motion detection checkbox to disable Motion Detection on the camera.

5 Select Apply to save.

- End -

Blur Detection

The camera generates an alarm and then takes the action you specified during configuration when the Blur Detection feature is enabled and the camera detects incidents that make the video image blur, such as: redirection, blocking, or defocusing.

When you enable Blur detection, it has a polling period of roughly 1 minute.

A Blur Detection start fault is raised when blur has been detected at 60 successive polling periods of 1 second (up to 1 minute).

Procedure 73 Enable Blur Detection

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

3 Select the Blur Detection tab.

The Blur Detection Configuration pane displays.

4 Select the Enable Blur Detection checkbox to enable blur detection on the camera.

5 Select Apply to save.

- End -

Event Logs

Event Log

When events are triggered the resulting alarms are displayed in the Event Log with the following information:

• No. - details the event index.

• Event - this is listed as ‘Motion’.

• Date created - the time and date when the motion detection was triggered.

• Event Stop - indicates the date and time when the event stopped.

• Component - internal software component that raised the fault for a motion detection alert. This is listed as ANALYTICS.

• Severity - indicates how serious the fault is. Motion detection alerts list as ‘Warning’.

• Detail - extra information that supplements the motion detection alert.

• Delete - remove the motion detection alert notification from the fault table.

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Procedure 74 Display Event Log

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Logs from the Events and Actions menu. The Event Log tab displays.

Triggered motion detection alerts display.

- End -

Procedure 75 Delete Current Events

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Logs from the Event and Actions menu. The Event Logtab displays.

3 Select the corresponding Delete check box to mark the motion detection alert for deletion.

Clear the corresponding Delete check box to keep the motion detection alert.

Note:You can select the Select All check box to mark all motion detection alerts displayed in the list for deletion.

4 Select Delete to delete the selected motion detection alerts.

You are prompted to confirm the deletion.

5 Select OK to confirm the deletion.

Select Cancel.

- End -

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Security

When you select the Security menu, the Security Status page appears, as seen in Figure 34 on page 71.

Figure 34 Security menu

The Event Menu provides access to the following camera settings and functions:

• Security Status

• Users

• HTTP/HTTPS

• IEEE 802.1x

• Firewall

• Remote Access

• Session Timeout

Security Status

This section explains how to configure security features for the camera and modify the communication protocols that are used.

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Enhanced Security

When you first log in to the Web User Interface, an overlay over the Live menu tab appears prompting you to choose either Standard or Enhanced Security mode. For more information regarding the requirements for Enhanced Security mode, refer to Summary of Security Modes on page 28.

Admin users can change the Security Mode of the camera from Standard Security to Enhanced Security.

Procedure 76 Enable Enhanced Security

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Overview tab.

4 Check the Enable Enhanced Security check box and then the Apply button to enable

enhanced security.

A prompt appears asking you for your current password and the new password for the Enchanced Security feature. Your password must adhere to the minimum requriments for an Enhanced Security password as seen below.

Clear the Enable Enhanced Security check box to disable enhanced security.

Enhanced Security is disabled by default.

The Security Warning dialog appears.

5 Enter the current password in the Current Password text box.

6 Enter the New Username in the New Username text box.

7 Enter the new password in the New Password text box.

The password for enhanced security must meet the following requirements:

• Be a minimum of eight characters long

• Have at least one character from each of the following character groups:

Upper-case letters

Lower-case letters

Numeric characters

Special characters

8 Re-enter the new password in the Confirm Password text box.

9 Click Apply.

- End -

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Procedure 77 Disable Enhanced Security Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Overview tab.

Note:When in Enhanced Security mode, changing the security mode requires the admin account password.

4 Click Apply.

- End -

Security Status

This section summarizes the communication protocols that are used and their status. The following communication protocols can be enabled: HTTP, FTP, Dyn DNS, SMTP, HTTPS, SNMP V1/2, SNMP V3, uPNP, and SFTP.

Security Overview

Procedure 78 Enable/Disable Communication Protocols

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Overview tab.

4 Select the Edit button to configure the Protocol.

Note:

When in Enhanced Security, enabling/disabling individual protocols requires the admin account password.

Users

In this section you are able to add a user, change a user password and a delete user account. There are three levels of access: admin, operator and user.

Refer to Appendix A: User Account Access on page 100 for details on the features which are available to each role.

Note:The default Username is admin and the default Password is admin. To maintain security the password on the admin account is required to be changed on first log in.

View Current User Accounts

View a list of the current user accounts assigned to the camera.

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Procedure 79 View User Accounts

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

The current user accounts assigned to the camera display.

- End -

Add User

Add a new user account to allow access to the camera.

Procedure 80 Add a User

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

3 Select the Add User tab.

4 Enter a User Name in the Name text box.

The username must start with a letter and can be followed by any alphanumeric values (a-z, A-Z, 0-9) and the following special characters, underscore(_), dash(-), or dot(.)

5 Select a Role:

• admin

• operator

• user

Refer to Appendix A: User Account Access for details on the features which are available to each role.

6 Enter a password in the Password text box.

The password for Standard Security must start with an alphanumeric character and is case sensitive, it can contain alphanumeric characters with a length of between 5 and 32 characters.

The password for enhanced security must meet the following requirements:

• Be a minimum of eight characters long.

• The password cannot contain the username.

• Have at least one character from each of the following character groups:

• Upper-case letters - ABCDEFGHIJKLMNOPQRSTUVWXYZ

• Lower-case letters - abcdefghijklmnopqrstuvwxyz

• Numeric characters - 0123456789

• Special characters - @ % + \ / ‘! # $^ ? : , () {} [] ~ - _ `

7 Enter the same password in the Confirm Password text box.

8 Select Apply to save the settings.

The new user account appears in the Users list on the Users tab.

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- End -

Changing the User Accounts Password

Change the password of an existing user account.

Procedure 81 Change User Password

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

3 Select the Change Password tab.

4 Select the user account from the Name drop-down menu.

5 Enter the current password for the user account in the Current Password text box.

6 Enter the new password for the user account in the New Password text box.

The password is case sensitive and can contain alphanumeric characters with a length of between 5 and 32 characters.

7 Enter the same new password in the Confirm New Password text box.

8 Select Apply to save the settings.

- End -

Delete a User Account

Delete a user account from the camera.

Note:The default ‘admin’ account cannot be deleted.

Procedure 82 Delete a User Account

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

The Users tab displays.

3 Select to delete the corresponding user account.

You will be prompted to confirm the deletion.

4 Select OK to delete.

5 Select Cancel.

- End -

HTTP / HTTPS

User can select the option to use HTTP, HTTPS or both. The camera automatically creates an SSL certificate file to use for HTTPS. It is possible to upload a custom SSL certificate if validation is

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required.

Procedure 83 Specify HTTP Method

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select HTTP/HTTPS from the Security menu.

3 Select the HTTP Method using the radio buttons

• HTTP

• HTTPS

• Both

- End -

Procedure 84 Add a HTTPS Certificate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select HTTP/HTTPS from the Security menu.

3 Click on the Upload button and navigate to the certificate location.

4 Select the file and select Open.

Note:The camera only accepts .pem format certificates. The certificate must have the server certificate and private key combined and the private key must not be password protected.

After the certificate has been uploaded the camera must be rebooted to take affect.

- End -

Delete a HTTPS Certificate

If you delete the existing certificate it will be replaced by a temporary substitute. The current browser session will be lost and you will be required to log back in to the camera Web User Interface.

Procedure 85 Delete a HTTPS Certificate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select HTTP/HTTPS from the Security menu.

3 Select Delete.

The camera displays a “Restarting HTTPS Service” page with a progress bar showing the deletion progress.

4 When complete, the camera returns to the log in page.

- End -

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IEEE 802.1x

The IEEE 802.1x security feature provides port based network access control i.e. securing corporate networks from the attachment of unauthorized devices.

Authentication is carried out through use of the Extensible Authentication Protocol or EAP. Both PEAP and TLS methods are supported.

Procedure 86 Configure IEEE 802.1x Security

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select IEEE 802.1x from the Security menu.

The EAP Settings tab displays.

3 Select the Enable IEEE802.1x check box to enable IEEE802.1x security .

4 Clear the Enable IEEE802.1x check box to disable IEEE802.1x security.

5 Select the EAPOL Version from the drop-down menu.

6 Select the EAP Method using the radio buttons.

7 Enter the EAP identity name in the EAP Identify textbox.

8 Select Upload to navigate to the CA Certificate location.The Choose file dialog displays.

9 Navigate to the location where the certificate has been saved. Select the file and select

Open.

10 Select Upload. The upload process starts.

11 If PEAP is selected:

a Enter the required PEAP Password.

If TLS is selected -

a Select Upload to navigate to the Client Certificate location.

The Choose file dialog will be displayed.

b Navigate to the location where the certificate has been saved.

c Select the file and select Open.

d Select Upload. The upload process starts.

e Enter the required Private Key Password.

- End -

Firewall

Configure the Basic Filtering and Address Filtering for the firewall.

Basic Filtering

Enable or disable basic filtering for the camera this includes:

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• ICMP (Internet Control Message Protocol) Blocking

• RP (Reverse Path) Filtering

Procedure 87 Enable/Disable Basic Filtering

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

The Basic Filtering tab displays.

3 Select the ICMP Blocking check box to enable ICMP blocking.

Clear the ICMP Blocking check box to disable ICMP blocking. The default setting is ‘Disabled’.

4 Select the RP Filtering check box to enable the RP filtering.

Deselect the RP Filtering check box to disable.

The default setting is ‘Disabled’.

- End -

Address Filtering

Configure the IP or MAC addresses which are denied access to the camera.

Procedure 88 Enable/Disable and configure Address Filtering

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

3 Select the Address Filtering tab.

4 Select Off to disable address filtering completely.

Select Allow to allow address filtering for specified addresses

Select Deny to deny address filtering for specific addresses.

The default setting is ‘Off’.

5 If address filtering has been set to Allow or Deny:

a Enter an IP or MAC Address to allow / deny in the IP or MAC Address text box in the

following format xxx.xxx.xxx.xxx.

Note:CIDR (Classless Inter-Domain Routing) is supported when using address filtering. If using a CIDR address use the following format xxx.xxx.xxx.xxx/xx.

b Select Add.

6 Select Apply to save the settings.

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- End -

Editing an Address Filter

Edit an existing address filter.

Procedure 89 Edit an Address Filter

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

3 Select the Address Filtering tab.

4 Edit the IP or MAC Address in the IP or MAC Address text box.

5 Select Add to save the changes.

- End -

Deleting an Address Filter

Delete an existing address filter.

Procedure 90 Delete an Address Filter

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

3 Select the Address Filtering tab.

4 Select to delete the corresponding address filter.

- End -

Remote Access

SSH Enable

Enables Secure Shell access into the camera, if remote access is permitted by the camera network. This will also enable Tyco Security Products Level 3 Technical Support to diagnose any problems on the camera.

Note:It is recommended to keep SSH Enable disabled. This function should only be enabled this when it is requested by Tyco Security Products Level 3 Technical Support.

Procedure 91 Configure SSH

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

The Remote Access tab displays.

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3 Select the SSH Enable check box to enable SSH.

Deselect SSH Enable check box to disable SSH.

The default setting is ‘Disabled’.

- End -

ONVIF

The Web User Interface allows ONVIF functionality to be managed at a high level. ONVIF Discovery Mode and User Authentication can be enabled or disabled.

• ONVIF Discovery Mode allows enabling or disabling discovery of the camera via ONVIF.

• ONVIF User Authentication allows the camera to accept ONVIF commands from all users or only authenticated users. Enabling User Authentication ensures the camera will only execute commands from authenticated users.

The separation of Discovery Mode and User Authentication allows the camera to be set up in a configuration that suits requirements for the network and users. The preferred discovery method for the camera is Illustra Connect, and this utilizes ONVIF discovery. It is therefore recommended that ONVIF Discovery Mode is always enabled.

ONVIF Discovery Mode

Enable or disable ONVIF discovery on the camera.

Procedure 92 Enable/Disable ONVIF Discovery Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

The Remote Access tab displays.

3 Select the ONVIF Discovery Mode check box to enable ONVIF Discovery Mode.

Deselect ONVIF Discovery Mode check box to disable ONVIF Discovery Mode.

The default setting is ‘Enabled’.

- End -

ONVIF User Authentication

To utilize ONVIF User Authentication, there must be at least one admin level user in the ONVIF service.

Note:When in Enhanced Security mode, editing ONVIF User Authentication requires the admin account password.

Procedure 93 Enable/Disable ONVIF User Authentication

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

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The Remote Access tab displays.

3 Select the ONVIF User Authentication check box to enable ONVIF User Authentication.

Deselect ONVIF User Authentication check box to disable ONVIF User Authentication.

The default setting is ‘Enabled’.

- End -

UPnP Discovery

Enable or disable UPnP Discovery on the camera.

Procedure 94 Enable/Disable UPnP Discovery

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

The Remote Access tab displays.

3 Select the UPnP Discovery check box to enable UPnP Discovery.

Deselect UPnP Discoverycheck box to disable UPnP Discovery.

The default setting is ‘Enabled’.

- End -

Session Timeout

Session timeout specifies the number of minutes that a web session can remain idle before it is automatically terminated.

Procedure 95 Set a Session Timeout time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Session Timeout from the Security menu. The Session Timeout tab displays.

3 Use the slider bar to select the Session Timeout (mins). The default setting is 15 minutes.

- End -

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Network Menu

When you select the Network menu, the TCP/IP page displays, as seen in Figure 35 on page 82.

Figure 35 Network Menu

The Network Menu provides access to the following camera settings and functions:

• TCP/IP

• FTP

• SMTP

• SNMP

• Dynamic DNS

TCP/IP

Configure the IPv4 and IPv6 settings on the camera.

IPv4

Configure the IPv4 settings for the camera.

Note:When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result duplicate IP addresses. Refer to Network Menu on page 82 for more information.

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Procedure 96 Configure the IPv4 Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select TCP/IP from the Network menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

Deselect Enable DHCP to disable DHCP and allow manual settings to be entered.

The default setting is ‘Disabled’.

4 If Enable DHCP has been disabled:

a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.

The default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx.

The default setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

- End -

IPv6

Enable IPv6 on the camera.

Procedure 97 Enable/Disable IPv6

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select TCP/IP from the Network menu.

3 Select the IPv6 Enable check box to enable IPv6 on the camera.

Deselect the IPv6 Enable check box to disable IPv6 on the camera.

The default setting is ‘Enabled’.

If IPv6 is enabled the Link Local and DHCP address displays beside ‘Current IPv6 Addresses’ if available.

- End -

FTP

Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics.

Note:FTP settings can also be configured in the Network menu.

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Procedure 98 Configure FTP Server Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select FTP from the Network menu.

3 Select the Enable check box to enable FTP.

Deselect the Enable check box to disable FTP.

The default setting is ‘Enabled’.

Note:When in Enhanced Security mode, enabling FTP requires the admin account password.

4 If required, select the Secure FTP checkbox.

The default setting is ‘Disabled’.

5 Enter the IP address of the FTP Server in the FTP Server text box.

6 Enter the FTP port in the FTP Port text box.

The default setting is 21.

7 Enter the FTP username in the Username text box.

8 Enter the FTP password in the Password text box.

9 Enter the FTP upload path in the Upload Path text box.

Note:When entering the upload path the following format should be used '//<name of ftp directory>/<folder>'

- End -

File Transfer Rate

You can limit the File Transfer Rate and assign a max transfer rate assigned to manage the amount of FTP bandwidth used.

Procedure 99 Configure the FTP Transfer Rate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select FTP from the Network menu.

3 Select the FTP tab.

4 Select the Limit Transfer Rate check box to limit the FTP transfer rate.

Clear the Limit Transfer Rate check box to disable limited FTP transfer.

The default setting is ‘Enabled’.

5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.

The default setting is 50.

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- End -

Test FTP Settings

Test the FTP settings that have been configured correctly.

Procedure 100 Test the FTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select FTP from the Network menu.

3 Select Test. A sample text file will be sent to the specified FTP destination to confirm that

FTP settings are correct.

- End -

SMTP

Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered.

Note:SMTP settings must be configured to enable email alerts when using analytics.

Procedure 101 Configure SMTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select SMTP from the Network menu.

The SMTP tab displays.

3 Check the Enable SMTP check box to enable SMTP. Text boxes on the tab become

available for entry.

Note:When in Enhanced Security mode, enabling SMTP requires the admin account password.

4 Enter the IP Address of the mail server in the Mail Server text box.

5 Enter the server port in the Server Port text box.

The default setting is ‘25’.

6 Enter the from email address in the From Address text box.

7 Enter the email address to send email alerts to in the Send Email to text box.

8 Select the Use authentication to log on to server check box to allow authentication

details to be entered.

Clear the Use authentication to log on to server to disable authentication.

The default setting is ‘Disabled’.

9 If ‘Use authentication to log on to server’ check box has been selected:

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a Enter the username for the SMTP account in the Username text box.

b Enter the password for the SMTP account in the Password text box.

10 Select Apply to save the settings.

- End -

Procedure 102 Test the SMTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the SMTP tab.

4 Select Test.

A sample text file is sent to the specified SMTP destination to confirm that SMTP settings are correct.

- End -

SNMP

The camera introduces support for the Simple Network Management Protocol making it easier to manage on an IP network.

The SNMP support includes support for V2 and V3. Using V2 means no authentication is required to access the data and results are unencrypted. V3 offers enhanced encryption and authentication security features.

Procedure 103 Configure SNMP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select SNMP from the Network menu.

3 Enter a location reference in the Location text box.

4 Enter an SNMP managing contact reference in the Contact text box.

5 If using V2:

a Select the Enable V2 checkbox.

b Enter the authorized ID for reading SNMP data in the Read Community text box.

c Enter the Trap Community.

d Enter the Trap Address.

e Select Apply.

If using V3:

a Select the Enable V3 checkbox.

b Enter the Read User.

c Select the Security Level from the drop down menu:

- noauth: No authentication / no encryption.

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- auth: Authentication / no encryption. A user password is required. It is symmetrically encrypted using either MD5 or SHA.

- priv: Authentication / encryption. A user password is required as is symmetrically encrypted using either MD5 or SHA. A data encryption password is required as is symmetrically encrypted using either DES or AES.

d Select the Authentication Type using the radio buttons.

e Enter the Authentication Password

f Select the EncryptionType using the radio buttons.

g Enter the Encryption Password

h Select Apply.

- End -

Heartbeat

Procedure 104 Enable/Disable Heartbeat

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select SNMP from the Network menu.

3 Select the Heartbeat tab.

4 Select the Enable Heartbeat check box to enable Heartbeat.

Deselect the Enable Heartbeat check box to disable Heartbeat.

The default setting is ‘Disabled’.

- End -

Procedure 105 Enable select Heartbeat intervals

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select SNMP from the Network menu.

3 Select the Heartbeat tab.

4 Select the Enable Heartbeat check box to enable Heartbeat.

5 Use the slider bar to select the Heartbeat Interval (secs).

6 The default setting is ‘60' seconds. The seconds range from 5 to 500.

- End -

Dynamic DNS

Dynamic DNS is supported for updating, in real time a changing IP address on the Internet to provide a persistent domain name for a resource that may change location on the network. RFC 2136 Dynamic Updates in the Domain Name System. In this situation the camera talks only to the DHCP

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server and the DHCP server is responsible for updating the DNS server. The camera sends its hostname to the DHCP server when requesting a new lease and the DHCP server updates the DNS records accordingly. This is suitable for an intranet style configuration where there is an internal DHCP and DNS service and the user wants only to access their camera within their own network.

By default, when making a DHCP request the camera transmits its hostname as part of the DHCP request. This option is not user configurable. The cameras hostname matches the configurable parameter “camera name” on the Web User Interface. Any DHCP request contains the cameras hostname for use of the DHCP server to forward to an appropriate DNS server.

Dynamic DNS

Configure the Dynamic DNS settings for the camera.

Procedure 106 Configure Dynamic DNS

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Dynamic DNS from the Network menu.

3 Select the Service Enable check box to enable Dynamic DNS.

Deselect Service Enable check box to disable Dynamic DNS.

The default setting is ‘Disabled’.

4 If Service Enable has been enabled:

a Enter the Camera Alias in the text box.

b Select a Service Provider from the drop-down list:

• dyndns.org

• easydns.com

• no-ip.com

• zerigo.com

• dynsip.org

• tzo.com

c Enter a Username in the text box.

d Enter a Password in the text box.

e Enter Service Data in the text box.

5 Select Apply to save the settings.

- End -

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System

When you open the System menu, the Maintenance page appears, as seen in Figure 36 on page 89.

Figure 36 System Menu

The System Menu provides access to the following camera settings and functions:

• Maintenance

• Date Time

• Health Monitor

• Logs

• About

Maintenance

The Maintenance menu allows you to restore the camera settings to factory default, reboot the camera and apply a firmware upgrade.

Reset

To perform a physical reset of the camera, refer to the chapter regarding your camera model in this guide.

Note:Network settings can be retained if required.

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Procedure 107 Resetting the Camera

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Maintenance from the System menu.

3 Select the Preserve IP address check box to retain the current network settings during the

camera reset.

Deselect the Preserve IP address check box to restore the default networking settings.

The default setting is ‘Enabled’.

4 Select Reset.

You will be prompted to confirm the camera reset.

• Select OK to confirm. The Web User Interface will display a “Camera Resetting” page with a progress bar showing the reboot progress.

• When the camera is restarted it will take 2 - 3 minutes until it is online and ready to be accessed and controlled.

Select Cancel.

5 The Log in page displays.

- End -

Reboot

To perform a physical reset of the camera, refer to the chapter regarding your camera model in this guide.

Procedure 108 Reboot the Camera

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Maintenance from the System menu.

3 Select Reboot.

You will be prompted to confirm the camera reboot.

4 Select OK to confirm.

The Web User Interface will display a “Camera Rebooting” page with a progress bar showing the reboot progress.

When the camera is restarted it will take 2 - 3 minutes until it is online and ready to be accessed and controlled.

Select Cancel.

5 The Log in page displays.

- End -

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Camera Firmware Upgrade

The camera can be upgraded using firmware provided by Illustra. Alternatively, the camera can also be upgraded using Illustra Connect. Refer to the Illustra Connect User Guide for further information.

Note:All existing camera settings are maintained when the firmware is upgraded.

Caution

You should only use firmware that has been provided by Illustra. Using any other firmware may cause a malfunction and damage the camera.

Procedure 109 Upgrade Camera Firmware

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Maintenance from the System menu.

3 Select Choose File.

The Choose file to Upload dialog displays.

4 Navigate to the location where the firmware file has been saved.

5 Select the firmware file then select the Open button.

6 Select Upgrade.

The file transfer will begin. Do not disconnect power to the camera during the upgrade process. The camera restarts automatically after the updates have been completed, this can take from 1 to 10 minutes. The Log in page displays.

- End -

Backup/Restore

Backup camera data and restore from a previously saved data file. The data file can be saved to a specified location and used to restore the camera configuration.

Note:A saved backup data file created on a camera is camera specific and cannot be used to restore the settings on a different camera.

Procedure 110 Backup Camera Data

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Maintenance from the System menu.

3 Select the Backup/Restore tab.

4 Select Backup. You are prompted to save the backup file.

5 Select Save.

- End -

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Procedure 111 Restore Camera from Backup

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Maintenance from the System menu.

3 Select the Backup/Restore tab.

4 Select Choose File.

The Choose file to Upload dialog displays.

5 Navigate to the location where the firmware file has been saved.

6 Select the firmware file then select the Open button.

7 Select Upload.

The file transfer begins. Do not disconnect power to the camera during the upgrade process. The camera restarts automatically after the updates have been completed, this can take from 1 to 10 minutes. The Log in page displays.

- End -

Date / Time

Set the date and time on the camera.

Note:

Date and Time can also be configured in the Quick Start menu.

Procedure 112 Configuring the Date and Time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Date/Time from the Basic Configuration menu.

3 Select the Time 24-hour check box to enable the 24-hour clock.

Deselect the Time 24-hour check box to enable the 12-hour clock.

The default setting is ‘24-hour’.

4 Select the Date Display Format from the drop-down menu:

• DD/MM/YYYY

• MM/DD/YYYY

• YYYY/MM/DD

The default setting is ‘DD/MM/YYYY’.

5 Select the Time Zone from the drop-down menu.

The default setting is (GMT) GMT+0.

6 Select the Set Time setting by selecting the radio buttons:

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• Manually

• via NTP

The default setting is ‘Manually’.

7 If you select Manually in step 5:

a Select the Date (DD/MM/YYYY) using the drop-down menus.

b Select the Time (HH:MM:SS) using the drop-down menus.

8 If you select via NTP in step 5:

a Enter the NTP Server Name in the text box.

- End -

Health Monitor

The Health Monitor function provides visibility on the health status of popular device parameters.Each parameter can be enabled or disabled. The refresh frequency of the health monitor can be determined by selecting a duration from the Reporting Period drop-down menu.

Procedure 113 Configure Health Monitor Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Health Monitor from the System menu.

3 Select the Recording Period from the drop-down menu.

4 Select the corresponding check box to enable health monitoring on a parameter.

Clear the corresponding check box to disable health monitoring on a parameter.

The default setting for all parameters is Enabled.

- End -

Logs

Information is provided on system logs created by the camera.

System Log

The system log gives the most recent messages from the unix/var/log/messages file. Information will include the following:

• Messages about system behavior such as process startup/shutdown.

• Warnings about recoverable problems that processes encounter.

• Error messages where processes encounter problems they cannot fix; note that this does not mean that the process will not continue to work, only that it encountered an issue it could do nothing about.

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Procedure 114 Display System Log

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Logs from the System menu.

The System Log tab displays.

3 Select Refresh to refresh the log for the most up-to-date information.

- End -

Procedure 115 System Log Filter

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Logs from the System menu.

The System Log tab displays.

3 Enter the number of lines of the log file you would like to view in the Lines text box.

4 Enter the word or phrase that you would like to search for in the Filter text box.

5 Select Refresh to refresh the log for the most up-to-date information.

- End -

About

The About menu provides the following camera information:

• Camera Name

• Model

• Product Code

• Manufacturing Date

• Serial Number

• MAC Address

• Firmware Version

• Hardware Version

• iAPI Version

Procedure 116 Display Model Information

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select About from the System menu. The model tab displays.

- End -

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Procedure 117 Edit Camera Name

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select About from the System menu. The model tab displays.

3 Edit the name in the Camera Name textbox.

- End -

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Edge Recording

When you select the Edge Recording menu, the Micro SD Card Management page appears, as seen in Figure 37 on page 96.

Figure 37 Edge Recording Menu

The Edge Recording Menu provides access to the following camera settings and functions:

• Micro SD Card Management

• Record Settings

• Event Download

Micro SD Card Management

Edge recording provides the ability to save recorded video to a Micro SD Card. Video can be configured to be recorded based on an event. Without a Micro SD Card current faults notifications displayed on camera if an alarm is triggered. Using a Micro SD Card enables the following:

• Current faults notifications displayed on camera if an alarm is triggered.

• Video and screen shot are saved to the SD card.

• SMTP notifications can be sent.

• FTP uploads of video can be sent.

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Inserting the Micro SD Card

When inserting a Micro SD Card it is essential that the camera is rebooted. The Micro SD Card should be mounted and unmounted through the Web User Interface. If you receive a 'Device is Busy' model you should wait and try again in a few minutes. If this does not work then it may be necessary to disable Motion Detection, FTP or any other process which may be using the Micro SD Card.

Note:Refer to the Quick Reference Guide supplied with the product for details on how to remove the housing assembly and gain access to the camera.

Procedure 118 Insert the Micro SD Card by powering down the Camera

Step Action

1 Turn off the camera by disconnecting the power supply.

2 Insert the Micro SD card into the camera.

3 Reconnect the power supply and power up the camera.

- End -

Procedure 119 Mount the Micro SD Card through the Web User Interface to reboot the Camera

Step Action

1 Insert the Micro SD card into the camera.

2 Select Setup on the Web User Interface banner to display the setup menus.

3 Select SD Card Management menu from the Edge Recording menu.

4 Select Mount.

- End -

Removing the Micro SD Card

If at any stage you need to remove the Micro SD card from the camera one of the following two procedures should be used:

• Remove the Micro SD Card by powering down the camera - Use this procedure if you do not have access to the Web User Interface and are unable to unmount the Micro SD card before removal.

• Unmount the Micro SD Card for Removal - Use this procedure when you are unable to access the power supply to the camera.

Note:Refer to the Quick Reference Guide supplied with the product for details on how to remove the housing assembly and gain access to the camera.

Procedure 120 Remove the Micro SD Card by powering down the Camera

1 Turn off the camera by disconnecting the power supply.

2 Remove the Micro SD card from the camera.

Note:AVI clips are not available on the camera until the Micro SD card has been inserted and the camera rebooted.

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3 Reconnect the power supply and power up the camera.

- End -

Procedure 121 Unmount the Micro SD Card for Removal

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select SD Card Management menu from the Edge Recording menu.

3 Select Unmount.

You are prompted to confirm the unmounting.

4 Select OK to confirm.

5 Select Cancel.

Remove the Micro SD card from the camera.

MP4 clips are not available on the camera until the Micro SD card has been inserted and mounted.

- End -

Record Settings

Select which video stream to use for alarm video and configure pre and post event durations for the playable video clip. The camera can record video generated from MD, face detection and events.

Procedure 122 Configure Record Settings

Step Action

1 Select Setup on the Web User Interface Banner to display the setup menus.

2 Select Record Settings from the Edge Recording menu.

3 Select Enable Record to allow the camera to create a playable video clip.

Deselect Enable Record to disable the feature.

4 If Enable Record has been enabled:

a Select the required video stream from the Video drop-down menu.

Refer to Procedure 5-1 Configure the Video Stream Settings.

b Select the Post Event (secs) in seconds from the drop-down menu. Values range from 0

to 10. The default setting is 5 seconds.

5 Select Apply to save.

- End -

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Event Download

If an event action has record mode enabled, when triggered, the associated video is logged in the event download table where it can later be downloaded from an Micro SD Card using the specified upload protocol.

Note:An event action must have record mode enabled to be logged and downloaded. This is configured in Event Actions under the Events and Actions menu.

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Appendix A: User Account Access

Camera Menu Sub Menu Tab Admin Operator User

Live View Live View X X X

Quick Start

Video Streams

Events and Actions Event Settings SMTP X

Basic Configuration

Picture Settings Picture Basic X X

Date/Time/OSD Date Time X

Privacy Zones Privacy Zones X X

TCP/IP X

Video Stream Settings

Picture Basic X X

Picture Additional X X

Date Time X

OSD X X

Video Stream Settings

Picture Additional X X

Lens Calibration X

OSD X X

X X

FTP X

Event Actions Event Actions X

Analytics ROI X

Motion Detection X

Blur Detection X

Event Logs Event Log X

Security Security Status Security Overview X

Users User X

Add User X

Change Password X X X

HTTP/HTTPS HTTP/HTTPS X

IEEE 802.1x EAP Settings X

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Specifications and Main Features

Frequently Asked Questions

User Manual

Overview

Illustra Essentials Gen 4 Dome cameras

Product overview

Installation

Illustra Essentials Gen 4 Bullet cameras

Product overview

Installation

Network Topology

Network Connection

Default IP Address

DHCP

Managing cameras with the Illustra Connect tool

Configuration

Live menu

Quick Start Menu

Basic Configuration

Video Menu

Streams

Picture Settings

Privacy Zones

Events and Actions Menu

Event Settings

Event Actions

Analytics

Event Logs

Security

Security Status

Security Status

Users

HTTP / HTTPS

IEEE 802.1x

Firewall

Remote Access

Session Timeout

Network Menu

TCP/IP

SMTP

SNMP

Heartbeat

Dynamic DNS

System

Maintenance

Date / Time

Health Monitor

Logs

About

Edge Recording

Micro SD Card Management

Record Settings

Event Download

Appendix A: User Account Access