AMD ATI FireMV 2260 User guide

ATI™ FireMV™ 2260

User Guide

Part Number: 137-50110-10

The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice. The information contained herein may be of a preliminary or advance nature and is subject to change without notice. No license, whether express, implied, arising by estoppel or otherwise, to any intellectual property rights is granted by this publication. Except as set forth in AMD’s Standard Terms and Conditions of Sale, AMD assumes no liability whatsoever, and disclaims any express or implied warranty, relating to its products including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or infringement of any intellectual property right. AMD’s products are not designed, intended, authorized or warranted for use as components in systems intended for surgical implant into the body, or in other applications intended to support or sustain life, or in any other application in which the failure of AMD’s product could create a situation where personal injury, death, or severe property or environmental damage may occur. AMD reserves the right to discontinue or make changes to its products at any time without notice. AMD's products are not designed, intended, authorized or warranted for use as components in systems intended for surgical implant into the body, or in other applications intended to support or sustain life, or in any other application in which the failure of AMD's product could create a situation where personal injury, death, or severe property or environmental damage may occur. AMD reserves the right to discontinue or make changes to its products at any time without notice.

Trademarks

AMD, the AMD Arrow logo, AMD Athlon, AMD Opteron and combinations thereof, ATI and ATI product and product-feature names are trademarks of Advanced Micro Devices, Inc. HyperTransport is a licensed trademark of the HyperTransport Technology Consortium. Microsoft is a registered trademark of Microsoft Corporation. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

Disclaimer

While every precaution has been taken in the preparation of this document, Advanced Micro Devices, Inc. assumes no liability with respect to the operation or use of AMD hardware, software or other products and documentation described herein, for any act or omission of AMD concerning such products or this documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages in connection with the furnishing, performance, or use of the AMD hardware, software, or other products and documentation provided herein. Advanced Micro Devices, Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design. With respect to AMD products which this document relates, AMD disclaims all express or implied warranties regarding such products, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Product Notices

Dolby® Laboratories, Inc.

Manufactured under license from Dolby® Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Confidential Unpublished Works. © 1992-1997 Dolby Laboratories, Inc. All rights reserved.

Macrovision

Apparatus Claims of U.S. Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132. Licensed for limited viewing uses only. This product incorporates copyright protection technology that is protected by US patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

Documentation Updates

AMD is constantly improving its product and associated documentation. To maximize the value of your AMD product, you should ensure that you have the latest documentation. AMD’s documentation contains helpful installation/configuration tips and other valuable feature information.

Important Safety Instructions

Note: This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product.

1. Read all the instructions.

Read all the safety and operating instructions before the product is operated.

2. Retain the instructions.

Retain the safety and operating instructions for future reference.

3. Heed all warnings.

Obey all warnings on the product and in the instructions. Ground appropriately.

Caution:

For continued protection against the risk of electric shock and fire, install this accessory only in products equipped with a three-wire grounding plug, a plug having a third (grounding) pin. A 3-pin plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the desired outlet, contact an electrician to replace the obsolete outlet. Do not remove the grounding pin of a three-pin plug.

iii

5. Attach card securely.

Completely tighten all product-securing pins to provide continuous bonding between the product and the computer chassis.

6. For cards with TV tuners: a. Ground outdoor antenna appropriately.

Caution:

Since an outdoor antenna or cable system may be connected to the product, be sure that the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the leadin wire to the antenna discharge unit, size of grounding conductors, location of antenna-discharge unit, connection of grounding electrodes, and requirements for the grounding electrode.

b. Unplug during storms and when unused for long periods of time.

Caution:

For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from power-line surges.

c. Install outdoor antenna system away from power lines.

Warning:

When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.

Caution:

An outside antenna system should not be located in the vicinity of overhead power lines or other light or power circuits, or where it can fall into such power lines or circuits.

Note to CATV system installer: This reminder is provided to call the CATV systems installer’s attention to Section 820-40 of the NEC, which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical.

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Performing a Quick Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Graphics Card Bus Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Recording Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Uninstalling Previous Drivers in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Uninstalling Previous Drivers in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing a Graphics Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ATI FireMV 2260 Baseplate Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Display Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Drivers and Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

ATI Drivers and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Linux Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing ATI Drivers and Software in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing ATI Drivers and Software in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

HydraVision Multi-monitor Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic Display Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Configuring a Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

ATI Catalyst™ Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

ATI Catalyst Control Center Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Starting the ATI Catalyst Control Center Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing ATI Catalyst Control Center Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Workstation Card Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Workstation Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Surface Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Workstation Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Additional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

International Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

FCC Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Industry Canada Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

CE Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Waste Electrical and Electronic Equipment (WEEE) Directive Compliance . . . . . . . . . . . . . . . . . . .25

VCCI Class B ITE Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

MIC Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

BSMI Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Glossary - Workstation Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Before you begin installing your new ATI FireMV 2260 graphics accelerator, please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter.

System Requirements

Table 1–1 ATI FireMV 2260 System Requirements

Hardware • Intel®Pentium® 4/Xeon® or AMD Athlon™/AMD Opteron™

processor.

• 512 MB of system memory; 1 GB or more recommended for

best performance.

• Motherboard with available bus connection slot as applicable

to the interface on the ATI FireMV product you have purchased:

• x16 lane PCI Express®

• x1 PCI Express

• PCI

• CD-ROM or DVD-ROM drive for installation software.

• 450-watt or greater power supply recommended.

Chapter 1

Getting Started

Operating System

Monitor • DisplayPort™ display.

• 32- or 64-bit Windows Vista™.

• 32- or 64-bit Windows® XP Pro with Service Pack 1 (or higher).

• 32- or 64-bit Linux® Xfree86 4.x.0.

• DVI Digital flat-panel (DFP) display.

• HDMI™ display (using third-party adapter).

Note: VGA displays are not supported.

Performing a Quick Installation

Experienced users and system administrators can follow these brief instructions for installing an ATI FireMV product.

Other users should refer to the detailed installation instructions, starting with hardware installation.

1. Uninstall the drivers and software for any previously installed graphics

card.

Note: If you are using a motherboard containing an on-board graphics solution and do not intend to use it as part of a multiple monitor display, disable it.

2 Getting Started

2. Shut down and disconnect your computer system.

3. Remove any previously installed graphics card.

4. Install your new ATI FireMV graphics card.

5. Reassemble and connect your computer system.

6. Install the ATI FireMV drivers and configuration software from the ATI

Installation CD-ROM.

Before You Begin

Before you begin installing your new ATI FireMV 2260 graphics card, please perform the following tasks.

Graphics Card Bus Types

Your graphics card connects to the motherboard through a bus slot, the most common types of which are shown in the following figure:

Figure 1–1 Common Graphics Card Bus Types

The four most common graphics card bus types: PCIe® x16 and x1, AGP, PCI.

Recording Serial Numbers 3

1 AGP card connector and motherboard slot

2 PCI card connector and motherboard slot

3 PCI Express (PCIe) x16 card connector and motherboard slot

4 PCIe x1 card connector and motherboard slot

Make sure you have an available bus slot on your motherboard for the type of ATI FireMV graphics card you have purchased.

Recording Serial Numbers

The serial number and 102 part number on the graphics card are required for product registration. They are located on a white sticker on the back of the graphics card and are shown in boldface and underlined in the illustration below.

Record these numbers in the space provided below and retain for future use.

Remove the graphics card from packing.

Locate the white label on the back of the graphics card.

3. Record the serial number and 102 part number.

Figure 1–2 Typical Serial Number and 102 Part Number Arrangement

1 Serial number (S/N)

2 102 part number (P/N)

Uninstalling Previous Drivers in Windows XP

Follow these steps to uninstall the existing graphics card driver in Windows XP in preparation for installation of a new card.

1. With the current graphics card still in the computer, close all open

applications.

4 Getting Started

2. On the Windows taskbar, click Start ▷ Control Panel and then double-click

Add or Remove Programs.

3. Select the current graphics card driver and then click Add/Remove.

The wizard will appear and help remove the current display drivers.

4. Turn off the system after the driver has been removed.

Note: If the previously installed graphics card has any additional software installed, this software may also need to be removed before restarting the computer. For example, DVD Player or Multimedia applications.

Uninstalling Previous Drivers in Windows Vista

Follow these steps to uninstall the existing graphics card driver in Windows Vista in preparation for installation of a new card.

With the current graphics card still in the computer, close all open

applications. Click Start ▷ Control Panel. Double-click Programs and Features and then

select the graphics card driver from the list of software programs.

3. Double-click Hardware and Sound and then double-click Device Manager.

4. Expand Display Adapter and then right-click the driver for the graphics card

you are replacing.

5. In the shortcut menu that appears, click Install.

The driver for the old graphics card is uninstalled.

6. Turn off the system.

This chapter details how to install the ATI FireMV graphics card into your computer.

Installing a Graphics Card

Make sure you have completed the preinstallation steps outlined in Getting

Started.

Please read all installation instructions completely before you begin.

Turn off your computer, monitor(s), and other peripheral devices.

Unplug the computer's power cord and disconnect all cables from the back

of the computer.

Caution:

Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard to avoid possible damage to the motherboard.

Chapter 2

Hardware Installation

3. Remove the cover to your computer's case.

Note: If necessary, consult your computer's manual for help in removing the cover.

Caution:

Static electricity can seriously damage computer components. Discharge your body's static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside your computer's case to avoid damaging them.

4. Unscrew or unfasten and remove any existing graphics card from your

computer.

Note: If the computer has an on-board graphics capability, you may need to disable it on the motherboard. For more information, see your motherboard documentation.

5. Locate the appropriate slot and, if necessary, remove the metal back-plate

cover. Make sure all internal cables are clear of the slot.

6. Align your ATI FireMV graphics card with the slot and press it in firmly until

the card is fully seated. You may need to hold open a locking tab on the slot with your finger when you seat the card.

7. Screw in or fasten the graphics card securely.

8. Make sure no internal cables are interfering with anything inside the

computer (for example, a cooling fan) and replace the computer cover.

6 Hardware Installation

9. Reconnect any cables that were disconnected during installation and plug in

the computer's power cord.

10. Turn on the monitor, and then your computer.

If you have properly installed your graphics card, operating system messages will appear and the boot procedure will proceed.

Your monitor will be running in a basic (VGA) video mode. Higher refresh rates are not available at this stage of the installation. Once you have installed the ATI FireMV drivers and software, you can use ATI Catalyst™ Control Center to adjust your video settings and configure multiple monitors.

Proceed to install the software and drivers for your ATI FireMV graphics card.

ATI FireMV 2260 Baseplate Connections

The following figure shows the display connections available on your graphics card.

Note: Baseplate may not appear exactly as depicted.

Figure 2–1 ATI FireMV 2260 Baseplate Connections

1 DisplayPort Connection

2 DisplayPort Connection

Note: This image shows a full-height baseplate; a low-profile baseplate is also included in your ATI FireMV 2260 package.

Display Configurations

Your ATI FireMV 2260 graphics card provides dual-display functionality through two DisplayPort connections.

Note: Up to 10 monitors may be supported using multiple graphics cards; for more information, consult the ATI Catalyst Control Center online help.

The following table lists the different ways you can connect displays to your card:

Display Configuration

DisplayPort display

DFP (digital flatpanel) display

HDMI display HDMI connector

Note: The ATI FireMV 2260 graphics card does not support VGA displays.

Using Adapters

Connector(s) Used Comments

DisplayPort connector

DVI connector with DVI-to-DisplayPort adapter

An HDMI-to-DisplayPort adapter can be with HDMI-toDisplayPort adapter

used to transfer the video signal to an

HDMI display, but audio must be

transferred using a different cable

because the DisplayPort does not

transfer the audio signal.

Note: HDMI adapters are not included in your ATI FireMV 2260 package.

Your ATI FireMV graphics card includes adapters to enable you to attach display types other than those included on the baseplate.

Use the following instruction to attach a display with an adapter.

1. Turn off your computer and monitor.

2. Plug the adapter into the connection on your ATI FireMV graphics card and

tighten the thumbscrews (if there are any).

3. Connect your display's cable to the adapter and tighten the thumbscrews (if

there are any).

4. Turn on your monitor first, then your computer.

Use the ATI Catalyst Control Center to configure the new monitor.

8 Hardware Installation

Drivers and Software Installation

This chapter describes the installation of the drivers and software associated with your ATI FireMV graphics card.

ATI Drivers and Software

Drivers are small but important programs that enable an operating system to communicate with a piece of hardware, such as a graphics card.

When you install a new graphics card, you must also install the driver and configuration software the card requires to function properly.

You also need to install (or reinstall) your ATI FireMV drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from ATI's Web site.

Note: When reinstalling drivers, always uninstall any previous drivers that are on your system, even if they are for the same graphics card. Always start "fresh."

Chapter 3

Linux Drivers

Linux drivers are not included on the installation CD-ROM. Linux drivers and software are available from the ATI Web site at http://ati.amd.com/support.

Installing ATI Drivers and Software in Windows XP

In order to install the drivers and software necessary for your ATI FireMV 2260 graphics card to function properly, the following must be true:

• Your graphics card must be physically installed in your computer.

• Your operating system must be installed and operational; you must have at

least Windows XP Service Pack 1 installed.

• You must log in as a user with administrator rights.

1. Turn on your monitor and then turn on your computer. Wait for your

operating system to boot up. When the Found New Hardware Wizard dialog appears, click Cancel. If the System Settings Change dialog asks if you want to restart your computer, click No.

2. Run the Setup utility. The Setup utility may start automatically if you insert

the ATI Installation CD-ROM into your CD-ROM or DVD-ROM drive after the operating system has started. If your CD-ROM auto-run feature is not enabled or the Setup utility is not on a CD-ROM (because it was downloaded from the Internet, for example):

a. In the Windows task bar, click Start.

10 Drivers and Software Installation

The Start Menu opens.

b. Click Run.

The Run dialog appears.

c. Select Browse and select atisetup.exe from the root directory of the

ATI Installation CD-ROM or the folder in which you have placed the driver.

atisetup.exe appears in the Open field of the Run dialog.

d. Click OK.

3. In the Software Install dialog, click Install.

Click Next.

Click Yes to the license agreement.

ATI Easy Install will start the Installation Wizard.

Follow the wizard’s on-screen instructions to complete the installation:

Select Express to install typical drivers and software.

➭

Select Custom to choose individual software components for

➭

installation.

Note: The Custom installation option is recommended for advanced users only.

7. When the setup complete message appears, select Yes, I want to restart my

computer now and click Finish.

Your computer will reboot.

8. After the system reboots, the Found New Hardware dialog may display the

Digital Signature Not Found message. Click Yes or Continue to complete the driver installation.

Proceed to configure your video settings and connect additional monitors, if necessary.

Installing ATI Drivers and Software in Windows Vista

In order to install the drivers and software necessary for your ATI FireMV 2260 graphics card to function properly, the following must be true:

• Your graphics card must be physically installed in your computer.

• Your operating system must be installed and operational.

• You must log in as a user with administrator rights.

1. Turn on your monitor and then turn on your computer. Wait for your

operating system to boot up. You may receive a warning that the graphics driver failed to install. Close this dialog.

2. Run the Setup utility. The Setup utility may start automatically if you insert

a. In the task bar, click the Start (Windows icon) button.

The Start Menu opens.

Linux Drivers 11

b. Select All Programs ▷ Accessories ▷ Run.

The Run dialog appears.

c. Select Browse and select setup.exe from the root directory of the ATI

Installation CD-ROM or the folder in which you have saved the driver download.

setup.exe appears in the Open field of the Run dialog.

d. Click OK.

Note: The User Account Control dialog may appear; if so, click Continue.

The ATI Catalyst Install Manager dialog may prompt you to close all open applications; if so, do so.

In the Software Install dialog, click Install.

Click Next.

ATI Easy Install will start the Installation Wizard.

Follow the wizard’s on-screen instructions to complete the installation:

Select Express to install typical drivers and software.

➭ ➭ Select Custom to choose individual software components for

installation.

Note: The Custom installation option is recommended for advanced users only.

6. Click Yes to the license agreement.

7. When installation is complete, select View Log to review installation details.

Click Finish when are done; you will be prompted to reboot your computer.

Your computer will reboot.

Proceed to configure your video settings and connect additional monitors, if necessary.

HydraVision Multi-monitor Software

The HydraVision™ multi-monitor and desktop management software will install automatically with an Express installation of the ATISETUP utility.

Note: If you do not want to install HydraVision, select the Custom driver installation and clear the HydraVision check box.

For more information, consult the HydraVision online help available through the ATI Catalyst Control Center.

12 Drivers and Software Installation

This chapter contains basic procedures for configuring your displays.

Configuring a Display

A monitor must be connected to your computer to be configured.

Use the following procedure to configure a display in ATI Catalyst Control Center's Advanced view.

Note: A simplified version of this procedure is available through the ATI Catalyst Control Center Basic view using the Setup my display configuration option on the Easy Setup Wizards Tab.

1. Open ATI Catalyst Control Center in the Advanced view.

Note: For more information, see Starting the Software.

2. Select the Displays Manager aspect.

Chapter 4

Basic Display Configuration

3. To select a primary monitor, right-click the numbered monitor icon you

wish and choose Primary.

4. To enable a monitor that is connected but disabled, right-click the numbered

monitor icon you wish and choose Enable

5. To configure the display properties of a monitor, left-click the numbered

monitor icon you wish to configure (if it is not already selected) and select values for the Desktop Area (resolution), Color Quality, and Refresh Rate from the drop-down menus that best suit your requirements and your monitor’s performance.

Caution:

Choosing a refresh rate that your monitor does not support may damage your monitor. Consult your monitor's documentation, if necessary.

6. To extend your Windows desktop from a primary onto a secondary display,

right-click on the icon in the Desktop 2 area and choose the appropriate option.

➭ Choose Clone desktop... to mirror the display on Desktop 1. ➭ Choose Stretch desktop... to extend the display across both desktops

(horizontally or vertically).

7. Click Apply to apply your selections or OK to apply your selections and close

ATI Catalyst Control Center.

14 Basic Display Configuration

ATI Catalyst™ Control Center

This chapter introduces the ATI Catalyst Control Center, a graphical user application that provides access to the display features of the graphics card.

ATI Catalyst Control Center Overview

The ATI Catalyst Control Center software provides access to the display features of the graphics card. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied.

Chapter 5

Basic View

Advanced View A powerful interface that enables complete configuration of the

The ATI Catalyst Control Center software can be customized for easy access to the most-used features.

For information on the individual features of the software, access the comprehensive in-program help system (see Accessing Help or visit the AMD Customer Care Web site at http://ati.amd.com/support/).

A simplified view of the features that includes wizards to quickly make changes.

feature set of the graphics card.

Starting the ATI Catalyst Control Center Software

The following table shows the ways you can start the ATI Catalyst Control Center software:

16 ATI Catalyst™ Control Center

Table 5–1 ATI Catalyst Control Center Access Routes

Access Route Instructions

Windows Desktop 1. Right-click anywhere on the desktop.

2. From the shortcut menu that appears, click ATI

CATALYST(R) Control Center.

Windows Start Menu

Windows System Tray

Desktop Shortcut When you first installed the ATI Catalyst Control Center,

Predefined Hot Keys

1. Click Start on the Windows task bar.

2. Select All Programs ▷ Catalyst Control Center.

1. Right-click the ATI icon in the Windows System Tray.

2. From the short menu, select ATI Catalyst Control

Center.

the setup wizard provided you with the option of placing a shortcut on the desktop. If you chose this option, you can double-click the ATI Catalyst Control Center desktop shortcut.

Press the predefined hot keys, Ctrl+Alt+C, to launch ATI Catalyst Control Center. You can also define your own hot key sequence by using the ATI Catalyst Control Center Hotkey Manager.

Accessing ATI Catalyst Control Center Help

ATI Catalyst Control Center Help provides information on the features and concepts of your ATI FireMV graphics card. You can also use the ATI Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version information for your graphics card.

1. Open ATI Catalyst Control Center in the Advanced view.

2. Choose one of the following options:

➭ Press the F1 key at any time to get specific help on the currently

displayed information.

➭ From the ATI Catalyst Control Center Dashboard, choose Help ▷ Help

Contents to browse the entire help contents.

➭ From the ATI Catalyst Control Center Dashboard, choose Help ▷ Search

Help to search the help contents for a specific term.

➭ To access AMD's Web site, from the ATI Catalyst Control Center

Dashboard, choose Help ▷ Go to ATI.com.

This chapter provides notices, troubleshooting tips, and customer care, warranty, and standards-compliance information.

Workstation Card Troubleshooting

The following troubleshooting tips may help if you experience problems.

More troubleshooting information can be found on the AMD Web site. Please visit

ati.amd.com and select Customer Care.

Chapter 6

Reference

18 Reference

Table 6–1 Workstation Card Troubleshooting Tips

Problem Possible Solution

Computer does not boot up properly.

There is no display.

Verify that the installation instructions were properly followed.

Check that the card is properly installed in your system and connected to your monitor.

If you have problems during start-up, restart your computer in Safe Mode. While starting Windows XP, press and hold F8 until you see the Advanced Options Menu. Use the arrow keys to select Safe Mode, and press Enter. Check the system configuration utility of your operating system for the interrupt assignments.

Contact ATI’s Customer Care or your local technical support.

Make sure the card is seated properly in its slot.

Make sure that the monitor cable is securely fastened to the card.

Make sure that the monitor and computer are plugged in and receiving power.

If necessary, disable any built-in graphics capabilities on your motherboard. For more information, consult your computer’s manual or manufacturer. (Note: some manufacturers do not allow the built-in graphics to be disabled or to become the secondary display.)

Make sure that you selected the appropriate monitor when you installed your enhanced driver.

There are screen defects.

Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected.

Make sure your monitor supports the resolution and horizontal (kHz) and vertical (Hz) refresh rates as required by the graphics card. Check your current resolution, refresh rate, and color depth settings in the Settings and Monitor tabs in your Display Properties dialog.

Caution:

Ensure that both the graphics card and monitor support the resolution and refresh rates you select. Incompatible resolution/ refresh rate selection may result in monitor damage. Refer to your monitor's documentation for recommended resolutions and refresh rates.

Problem Possible Solution

The screen image is off-center or there are odd colors.

The operating system warns that the graphics card isn't properly configures.

Stereo glasses are not working properly.

Try adjusting the brightness, sharpness, contrast, and color balance controls of your monitor.

Try adjusting the centering and positioning controls of your monitor to position the picture on the screen.

Set the monitor's RGB inputs (and sync switches, if this option is available) to 75 Ohms, with the sync set to external.

DFP monitor users: Make sure that the DVI plug of your monitor data cable is digital-only (DVI-D) - but not integrated analog/digital (DVI-I). Refer to your monitor's documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obtain a suitable data cable plug.

Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected.

Check the driver installation and make sure that all software is correctly loaded corresponding to your operating system and applications.

Reinstall the drivers for your graphics card.

Make sure your stereo glasses are connected to the graphics card when you start your computer.

Make sure you select a refresh rate of 120 Hz.

Enable the Quad Buffer Stereo option.

There are bus address or interrupt conflicts.

Make sure that the I/O and memory addresses reserved for the graphics board are not used by other hardware devices. The integrated on-board VGA controller of your ATI FireMV card uses the following addresses (hex):

• I/O Address: Standard VGA I/O: 3B0-3DF

• Memory Addresses: Video RAM: A000-BFFF, Video ROM:

C000-C7FF

You cannot change the addresses of your ATI FireMV card. In case of an address conflict, try to modify the I/O address of the add-on card that causes the conflict.

To support the special graphics processor on the ATI FireMV card, the system BIOS should automatically assign a system interrupt to the slot where the card is installed. However, there may be problems if your graphics card does not receive an interrupt or a system interrupt is used for more than one device. In case of problems, check the system configuration utility of your operating system for the interrupt assignments.

20 Reference

Workstation Customer Care

If you experience difficulties with your ATI FireMV product, you can contact AMD Customer Care in the following ways.

Web

The AMD Customer Care Web site has number of helpful resources, including a knowledgebase of FAQs and the ATI FireGL™/ATI FireMV™ Web Ticket Submission Page.

The Web site is complimentary and available at all times. The address is

support.ati.com.

E-mail

Customer Care is available by e-mail at tech.support@amd.com. E-mails must have "workstation-support" in the subject line. This service is complimentary for registered users.

Telephone

Country Telephone

US/Canada

East Coast

US/Canada

West Coast

United Kingdom

Language/Times Notes

Number

1-866-284-2093 English:

9:00AM - 5:30PM EST (Mon-Thu)

9:00AM - 3:00PM EST (Fri)

408-749-2005 English:

2:30PM - 5:00PM PST (Mon-Thu)

12:00PM - 4:00PM PST (Fri)

+44 (0)1276-803299 English:

10:30 - 17:00 CET (MonFri)

Complimentary for registered users.

Toll-free.

Extended hours for West Coast customers; East Coast toll-free number also available.

Complimentary for registered users.

International and local toll charges to California will apply.

Complimentary for registered users.

International and local toll charges to the U.K. will apply.

France 0800-908-621 French/English:

10:30 - 17:00 CET (MonFri)

Complimentary for registered users.

Toll-free.

Telephone 21

Country Telephone

Language/Times Notes

Number

Italy 800-877-224 Italian/English:

10:30 - 17:00 CET (MonFri)

Germany +49

(0)89-4505-3199

German/English:

10:30 - 17:00 CET (MonFri)

Argentina +0800-333-5277 Portuguese/Spanish:

7:00AM - 3:30PM EST (Mon-Fri)

English:

7:00AM - 7:00PM (MonFri)

Brazil +0800-891-9068 Portuguese/Spanish:

7:00AM - 3:30PM EST (Mon-Fri)

Complimentary for registered users.

Toll-free.

Complimentary for registered users.

International and local toll charges to Germany will apply.

Complimentary for registered users.

Toll-free.

Complimentary for registered users.

Toll-free.

English:

7:00AM - 7:00PM (MonFri)

Mexico +001800-514-3276 Portuguese/Spanish:

7:00AM - 3:30PM EST (Mon-Fri)

Complimentary for registered users.

Toll-free.

English:

7:00AM - 7:00PM (MonFri)

Other Latin American Countries

+1-905-882-3277 Portuguese/Spanish:

7:00AM - 3:30PM EST (Mon-Fri)

English:

Complimentary for registered users.

International and local toll charges to Canada will apply.

7:00AM - 7:00PM (MonFri)

Note: Customer Care telephone support lines are closed for regional statutory holidays.

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