FAQ
Guide to using Amazon Alexa with wireless headphones.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the Help Guide or manual supplied with the product.
Just push the button on your headphones and talk to Alexa, and you can use the Amazon Alexa app to do things like play music or check news and information that you are interested in without operating your smartphone directly.
Preparation
Initial Settings
How to Use Amazon Alexa
Preparation
The following requirements must be met to use Amazon Alexa.
Headphones that support Amazon Alexa
WF-1000X, WH-CH700 (firmware version 4.2.0 or later must be installed) Headphone firmware update information
WH-1000XM3 (firmware version 4.1.1 or later must be installed) Headphone firmware update information
WH-1000XM2, WI-1000X (firmware version 4.1.1 or later must be installed) Headphone firmware update information
Headphones Connect app
The latest version of the Headphones Connect app must be installed.
Sony Headphones Connect for Android
Sony Headphones Connect for iOS
Smartphone that supports Amazon Alexa app
The latest version of the Amazon Alexa app must be installed.
Android OS (Required operating system version 5.1 or later)
iOS (Required operating system version 10.0 or later)
Initial Settings
When using Amazon Alexa for the first time, add your device with the Amazon Alexa app.
1.Turn on your headphones and connect them to your smartphone via Bluetooth function.
2.Start the Amazon Alexa app.
3.Tap (Menu) in the upper left corner, and then tap Add Device.
4.The "What type of device are you setting up?" screen is displayed. Scroll down on the screen and tap Headphones.
5.The Select your device screen is displayed.
Tap the relevant headphone model listed under AVAILABLE DEVICES.
On an iOS, headphone models are shown as LE_*** (headphone model name).
NOTE: If your headphones are not connected to the smartphone via Bluetooth function, the model name will not be displayed under AVAILABLE DEVICES.
*WI-1000X is used as an example.
6. Tap CONTINUE.
7. If a screen requesting Bluetooth pairing is displayed, tap Pair.