Keep these instructions for future
reference. If the equipment changes
ownership, be sure this manual
accompanies equipment. Please refer to
the SAFETY INSTRUCTIONS for important
safety information prior to using this oven
Table of Contents
Model Identication ..................................................................................................................................................... 3
Important Safety Instructions ..................................................................................................................................4-5
Grounding and Installation ......................................................................................................................................... 6
Touch Panel Menu Descriptions ................................................................................................................................9
General Oven Operation ........................................................................................................................................... 11
Preprogrammed Menu ..............................................................................................................................................12
Cooking with Preprogrammed Menu Items................................................................................................................12
Preprogrammed Menu Items .................................................................................................................................... 13
Save a Menu Item from Manual Cook: .....................................................................................................................15
Manually Edit an Existing Menu Item: ........................................................................................................................ 15
Oven Programming: USB Flash Drive ..................................................................................................................... 18
Export Menu via USB Flash Drive .............................................................................................................................18
Open Menu in ACP Remote Programming Interface ................................................................................................. 18
Import Menu via USB Flash Drive..............................................................................................................................18
Oven Programming: Wi-Fi and Ethernet .................................................................................................................19
Connect Oven to Network: ......................................................................................................................................... 19
To connect via Wi-Fi: ������������������������������������������������������������������������������������������������������������������������������������������������ 19
To connect via Ethernet: ������������������������������������������������������������������������������������������������������������������������������������������� 19
Connect Computer to Oven via Wi-Fi/Ethernet:.........................................................................................................19
Transfer Recipe Information via Wi-Fi/Ethernet: ........................................................................................................ 19
Log-in Information ����������������������������������������������������������������������������������������������������������������������������������������������������19
Care and Cleaning ................................................................................................................................................20-21
Daily Cleaning Recommendations: ������������������������������������������������������������������������������������������������������������������������� 20
Recommended Cleaning Supplies: ������������������������������������������������������������������������������������������������������������������������� 20
I. For a new oven, before using it for the rst time: ������������������������������������������������������������������������������������������������� 20
II� Daily Cleaning: ���������������������������������������������������������������������������������������������������������������������������������������������������� 20
III� Weekly Cleaning �������������������������������������������������������������������������������������������������������������������������������������������������21
1� Clean Air Filter ������������������������������������������������������������������������������������������������������������������������������������������������������21
Best Practices ............................................................................................................................................................ 21
User Options ............................................................................................................................................................. 22
Access and Modify User Options: ............................................................................................................................. 22
Default User Options ................................................................................................................................................ 23
Before Calling for Service.........................................................................................................................................24
Model Identication
When contacting ACP, provide product information.
Product information is located on oven serial plate.
Record the following information:
Model Number: _____________________________
Serial or S/N Number: ________________________
Date of installation: __________________________
Dealer’s name and address: ___________________
__________________________________________
__________________________________________
Any questions or to locate an authorized ACP servicer,
call ACP ComServ Service Support.
– Inside the U.S.A. or Canada, call toll-free at 866-
426-2621.
– Outside the U.S.A. and Canada, call 319-368-8120.
– Email: commercialservice@acpsolutions.com
Warranty service must be performed by an authorized
ACP servicer. ACP also recommends contacting an
authorized ACP servicer, or ACP ComServ Service
Support if service is required after warranty expires.
Before using your oven, please take the time to read the Safety Instructions which shipped with the oven.
Information herein is subject to change without notice Errors are subject to correction. For the most
When using electrical equipment, basic safety precautions should be followed to reduce the risk of burns,
electrical shock, re, or injury to persons including the following.
1. READ all instructions before using equipment.
2. READ AND FOLLOW the specic “PRECAUTIONS
TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” on this page.
3. This equipment MUST BE GROUNDED. Connect only
to properly GROUNDED outlet. See “ GROUNDING /
EARTHING INSTRUCTIONS” on page 6.
4. Install or locate this equipment ONLY in accordance with
the installation instructions in this manual.
5. Liquids or other foods, must NOT be HEATED in sealed
containers since they are liable to explode.
6. Eggs in their shell and whole hard-boiled eggs should
NOT be HEATED in microwave ovens since they may
explode even after microwave heating has ended.
7. Use this equipment ONLY for its intended use as
described in this manual. Do not use corrosive
chemicals or vapors in this equipment. This type of oven
is specically designed to heat, cook, or dry food. It is
not designed for industrial or laboratory use.
8. This appliance is NOT intended for use by
persons(including children) with reduced physical,
sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety
9. CHILDREN SHOULD BE SUPERVISED to ensure that
they DO NOT play with the appliance
10. Failure to maintain the oven in a clean condition could
lead to deterioration of the surface that could adversely
affect the life of the appliance and possibly result in a
hazardous situation;
11. See door cleaning instructions on page 20of this
product safety manual.
12. DO NOT heat baby bottles in oven. Baby food jars shall
be open when heated and contents stirred or shaken
before consumption, in order to avoid burns.
13. DO NOT operate this equipment if it has a damaged
cord or plug, if it is not working properly, or if it has
been damaged or dropped.
14. This equipment, including power cord, must be
serviced ONLY by qualied service personnel. Special
tools are required to service equipment. Contact
nearest authorized service facility for examination,
repair, or adjustment.
15. DO NOT cover or block louvers or other openings on
equipment.
16. DO NOT store this equipment outdoors. DO NOT use
this product near water – for example, near a kitchen
sink, in a wet basement, a swimming pool, or a similar
location.
17. DO NOT immerse cord or plug in water.
18. Keep cord AWAY from HEATED surfaces.
19. DO NOT let cord hang over edge of table or counter.
20. For commercial use only.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
A. DO NOT attempt to operate this oven with the door open since open door operation can result in harmful exposure to
microwave energy. It is important not to defeat or tamper with the safety interlocks.
B. DO NOT place any object between the oven front face and the door too allow soil or cleaner residue to accumulate on
sealing surfaces.
C. DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is
no damage to the:
1. door (bent)
2. hinges and latches (broken or loosened)
3. door seals and sealing surfaces.
D. The oven should not be adjusted or repaired by anyone except properly qualied service personnel.
when paper, plastic, or other combustible materials
are placed inside the oven, due to the possibility of
ignition.
b. Remove wire twist-ties from paper or plastic bags
before placing bag in oven.
c. If materials inside the oven ignite, keep oven door
CLOSED, turn oven off and disconnect the power
cord, or shut off power at the fuse or circuit breaker
panel.
d. DO NOT use the cavity for storage. DO NOT leave
paper products, cooking utensils, or food in the cavity
when not in use.
Liquids such as water, coffee, or tea are able to be
overheated beyond the boiling point without appearing
to be boiling due to surface tension of the liquid. Visible
bubbling or boiling when the container is removed
from the microwave oven is not always present. THIS
COULD RESULT IN VERY HOT LIQUIDS SUDDENLY
BOILING OVER WHEN A SPOON OR OTHER
UTENSIL IS INSERTED INTO THE LIQUID. To reduce
the risk of injury to persons:
i. Do not overheat the liquid.
ii. Stir the liquid both before and halfway through
heating it.
iii. Do not use straight-sided containers with narrow
necks.
iv. After heating, allow the container to stand in the
microwave oven for a short time before removing
the container.
v. Use extreme care when inserting a spoon or
other utensil into the container.
CAUTION
⚠
WARNING
⚠
To avoid personal injury or property damage, observe the following:
1. Do not deep fat fry in oven. Fat could overheat and be
hazardous to handle.
2. Do not cook or reheat eggs in shell or with an unbroken
yolk using microwave energy. Pressure may build up
and erupt. Pierce yolk with fork or knife before cooking.
3. Pierce skin of potatoes, tomatoes, and similar foods
before cooking with microwave energy. When skin is
pierced, steam escapes evenly.
4. Do not operate equipment without load or food in oven
cavity.
5. Microwave popcorn should not be popped in oven.
6. Do not use regular cooking thermometers in oven. Most
cooking thermometers contain mercury and may cause
an electrical arc, malfunction, or damage to oven.
7. Do not use metal utensils in oven.
8. Do not use aluminum foil in oven
9. Never use paper, plastic, or other combustible
materials that are not intended for cooking.
10. When cooking with paper, plastic, or other combustible
materials, follow manufacturer’s recommendations on
product use.
11. Do not use paper towels which contain nylon or other
synthetic bers. Heated synthetics could melt and
cause paper to ignite.
12. Do not heat sealed containers or plastic bags in
oven. Food or liquid could expand quickly and cause
container or bag to break. Pierce or open container or
bag before heating.
13. To avoid pacemaker malfunction, consult physician or
pacemaker manufacturer about effects of microwave
energy on pacemaker.
14. An authorized servicer MUST inspect equipment
annually. Record all inspections and repairs for future
use.
Oven MUST be grounded. Grounding reduces risk of electric
shock by providing an escape wire for the electric current if an
electrical short occurs. This oven is equipped with a cord having
a grounding wire with a grounding plug. The plug must be
plugged into an outlet that is properly installed and grounded.
Consult a qualied electrician or servicer if grounding instructions are not completely understood,
or if doubt exists as to whether the oven is properly grounded.
Do not use an extension cord.
If the product power cord is too short, have a qualied electrician install a three-slot receptacle. This oven should be
plugged into a separate circuit with the electrical rating as provided in product specications. When the combination
oven is on a circuit with other equipment, an increase in cooking times may be required and fuses can be blown.
Equipment has secondary earthing terminal. Terminal provides external earthing connection used in addition
to earthing prong on plug. Located on outside of oven back, terminal is marked with symbol shown at right
Installation
STEP 1 - Unpack Oven
• Inspect oven for damage such as dents in door or inside oven cavity.
• Report any dents or breakage to source of purchase immediately.
Do not attempt to use oven if damaged.
• Remove all packing materials from oven interior.
• If oven has been stored in extremely cold area, wait a few hours before
connecting power.
• If you plan to program via Ethernet, remove plastic
plug from port on the right rear of oven. Gently use
pliers if necessary.
To avoid risk of electrical shock or
death, this oven must be grounded
and plug must not be altered.
WARNING
⚠
Excessive Weight Hazard
Use two or more people to move and
install oven.
Failure to do so can result in back or
other injury
A
B
STEP 2 - Place Oven on Counter
• Recommended countertop surface depth is 26” (66 cm).
• Do not install oven next to or above source of heat, such as pizza oven
or deep fat fryer. This could cause oven to operate improperly and could
shorten life of electrical parts.
• Do not block or obstruct oven lters. Allow access for cleaning.
• Install oven on level countertop surface.
• Outlet should be located so that plug is accessible when oven is in place.
STEP 3 - Install Rack
• Install oven rack
1. Oven cavity must be cool to touch.
2. Place rack in oven with rear guard positioned toward the back of the
may not operate properly and
life of electrical parts is reduced.
B. There is not an installation
clearance requirement for the
back of the oven.
C. Allow at least 1” (2.54 cm) of
clearance around sides of oven.
D. Install oven so oven bottom is
at least 3 feet (91.5 cm) above
oor.
Part No. 20206401
Revised 01/11/2017
Cooking Tips
Cooking Tips
1. Metal containers can be used in the AXP and MXP with a height no more than 1½ inches (38mm). Different
types of metal conduct heat at different speeds. Aluminum heats faster than stainless steel. Avoid using silicone
pans and accessories.
2. Stage cooking aids in retaining the quality of frozen and delicate foods. Finishing baked goods at 0%
Microwave, Fan and IR (Radiant) is a great way to get the added browning and crisping without over cooking.
3. Take advantage of the accessories:
a. Non-Stick Basket (SB10, TB10, OB10, or NB10): Aids in browning and crisping of food. Also makes cleaning up
easier. Great for breaded products like chicken ngers, fries, mozzarella sticks, jalapeno poppers.
b. Pizza Stone(ST10X): Aids in crisping and browning breads and pizzas.
c. Panini Grill Accessory (GR10): Aids in adding grill marks on a product.
d. Panini Press (PRS10): Creates pressed panini marks on sandwiches.
e. Oven Paddle (PA10): Aids in removal of sandwiches and pizza from Convection Express™ , AXP & MXP ovens.
f. Leg Kit (LG10): Lifts oven 4 inches (102 mm).
g. Square Metal Pan (SQ10): Aluminum pan, great for foods that do not need directed heat from the radiant element, and
for foods that may drip any grease or seasoning.
h. Pizza Screen: Great browning and crisping for toasted sandwiches & pizzas, or any food that needs
directed heat from the radiant element. (Available off the shelf)
i. Ceramic Dish: Great for foods that need to be contained such as ready-to-serve foods, cut vegetables or soups.
(Available off the shelf)
4. The most frequently used oven temperature is 520º F (270º C). Reduce the oven temperature if the product is
cooked for an extended period of time.
5. Line the sheet pan with parchment paper for easy removal of food after heating and cleaning.
6. Mufn tins work great for individual cakes & brownies. Spray with cooking spray prior to cooking for easy
removal of food after heating.
7. Frequent cleaning prevents unnecessary buildup that may affect the oven performance.
8. Use a cleaner such as ACP Oven Cleaner (CL10) & Oven Shield (SH10) or another cleaning product that does
not contain ammonia, phosphates, chlorine, sodium hydroxide or potassium hydroxide as they can damage
critical oven parts and may void the warranty on those parts.
9. Items will be hot when nished cooking. Be sure to use oven mitt, tongs ,or pizza paddle to safely remove items
from the oven.
When to Use Stage Cooking
Stage cooking enables you to use up to four different cooking cycles or stages to be used consecutively without
repeated input from the user. Stage cooking can be set to defrost food initially, then cook it, and then keep the food
warm until serving time.
Note: Total cook time for all combined stages cannot exceed 100 minutes� Individual stages cannot exceed 60
minutes�