Amana ADW662EAB, ADW662EAC, ADW662EAS, ADW662EAW, ADW862EAB Owner's Manual
...
Owner's Manual
Contents
Important Safety Information ...................... 3
Washing the Dishes ................................... 4
Custom Features ........................................ 6
Water, Detergents and Rinse Aids .............. 7
Dishwashing Recommendations ................. 8
Care and Cleaning....................................... 9
Troubleshooting ......................................... 10
Warranty ................................................... 12
Dishwasher
Keep instructions for future reference.
Be sure manual stays with dishwasher.
Manual del propietario ............................... 13
Manuel du propriétaire............................... 25
Part No. 6 917312 B
Thank you for buying an Amana® dishwasher!
!
!
Please take the time to complete the registration card and return promptly.
If registration card is missing, call Amana Consumer Affairs Department.
When contacting Amana, provide product information from serial plate
found on the inside right edge of the dishwasher:
Model Number _____________________________________________
Manufacturing (P) Number ____________________________________
Serial Number (S/N) _________________________________________
Purchase Date _____________________________________________
Dealer Name ______________________________________________
Dealer Address ____________________________________________
Dealer Phone ______________________________________________
Keep this manual and your sales receipt together in a safe place for
future reference or if warranty service is required.
For answers to questions or to locate an authorized servicer, call
1-800-843-0304. Warranty service must be performed by an authorized
servicer. Amana Appliances also recommends contacting an authorized
servicer if service is required after warranty expires.
Questions on cleaning or usage?
Refer to
Asure Extended
Service Plan
Amana Appliances offers long-term
service protection for this new
dishwasher. Asure™ Extended Service
Plan, covering functional parts, labor,
and travel charges, is specially designed
to supplement a strong warranty.
Call 1-800-528-2682 for information.
Parts and Accessories
Purchase replacement parts and
additional accessories by phone.
To order accessories for your Amana
product, call 1-800-843-0304.
Save Time and Money
If something seems unusual, please
check Troubleshooting section,
which is designed to help you solve
problems before calling service. If you
have a question, write or call us
(include model number and daytime
phone number) at:
Product Assistance at www.amana.com
or
call Consumer Affairs at 1-800-843-0304
What You Need to Know
about Safety Instructions
Warning and Important Safety
Instructions appearing in this manual
are not meant to cover all possible
conditions and situations that may occur.
Common sense, caution, and care must
be exercised when installing,
maintaining, or operating dishwasher.
Always contact your dealer, distributor ,
service agent, or manufacturer about
problems or conditions you do not
understand.
Recognize Safety Symbols, Words, Labels
DANGERImmediate hazards which WILL result in severe personal
injury or death
WARNINGHazards or unsafe practices which COULD result in severe
personal injury or death.
CAUTIONHazards or unsafe practices which COULD result in minor
personal injury or product or property damage.
DANGER
!
WARNING
CAUTION
Consumer Affairs Department
Amana Appliances
2800 - 220th Trail
Amana, Iowa 52204
Ph# 1-800-843-0304
2
IMPORTANT SAFETY INFORMATION
!
WARNING
To avoid risk of fire, electric shock, serious injury, or death when using your dishwasher, follow these basic
precautions:
1. Read all instructions before using the dishwasher.
2. Use the dishwasher only for its intended function.
3. Disconnect electrical power to dishwasher before attempting to service.
4. To avoid electrical shock hazard, the sides and back must be enclosed and the front panels must be
attached before electrical power is applied to the dishwasher. Refer to the installation instructions for proper
grounding procedures.
5. Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
6. Children should never be permitted to operate, or play in, with, or around this dishwasher.
7. To reduce the risk of injury when loading items to be washed, sharp or pointed items should be located with
the handles up. Also, load sharp items so they are not likely to damage the door seal.
8. Be careful not to touch the heating element on the bottom of the tub during or at the completion of a cycle.
It may be hot.
9. Use only detergents and rinse additives designed for an automatic dishwasher. Never use soap, laundry
detergent, or hand washing detergent in your dishwasher. Keep these products out of reach of children.
10. Do not sit, stand on or abuse the door or dish racks of the dishwasher.
11. Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such
a period, before using the dishwasher turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke
or use an open flame during this time.
12. Do not wash plastic items unless marked "dishwasher safe" or the equivalent. For plastic items not so
marked, check the manufacturer's recommendations.
13. Do not tamper with controls.
14. To prevent accidental child entrapment and suffocation risk, always remove the door to the washing
compartment when removing an old dishwasher from service or discarding it.
15. Use caution when unloading the dishwasher. Dishes will be hot if unloaded shortly after a cycle has
completed.
Proper disposal of your appliance:
Important: Child entrapment and suffocation are not problems of the past.
Junked or abandoned appliances are still dangerouseven if they sit "just
for a few days". If you are getting rid of your old appliance:
Remove dishwasher door completely from unit.
Keep shelves or racks in place so that children may not easily climb
inside.
SAVE THESE INSTRUCTIONS
3
Washing the Dishes
1. Prepare dishes for washing
Scrape off bones or large food particles. Remove excessive quantities of
greasy/oily substances.
Scrape or soak items with burnt on foods as they require more energy
than the rest of the load to clean.
Scrape off tomato based food soils.
If connected to a food waste disposer, make certain the disposer is
empty before starting the dishwasher. This allows proper draining.
Mustard, mayonnaise, vinegar, lemon and other acidic foods can cause
rust or discoloration on stainless steel. Rinse these pieces as soon as
possible.
Starch from foods like potatoes, pasta, rice and oatmeal require more
energy to clean than the rest of the load.
2. Load lower rack
To ensure best cleaning:
Place all items in the racks so they are separated and facing the center
of the racks.
Wedge flat, lightweight items next to the silverware basket or along the
sides and back of the racks.
Load items so they do not rest over the wash tower located in the center
of the lower rack.
Avoid blocking the upper and lower spray arms by not allowing items to
extend beyond the racks.
Large items may be placed in any convenient location in this rack.
Keep soiled surfaces facing the center of the rack.
The back of this rack accommodates a row of dinner plates or two rows
of smaller plates. Serving bowls and large pans fit across the front of the
rack or on the left side.
Folding tines (some models) located on the right side, provide loading
flexibility for large-shaped items.
3. Load upper rack
This rack is designed to hold glasses, cups, small plates,
bowls, cookware, etc.
Small plates or bowls should be loaded with soiled
surfaces facing the center of the rack.
The twin shelf (select models) on the right side of the
upper rack folds up or down. Fold it down to hold longhandled knives, spatulas and spoons or short items like
cups or juice glasses. Fold it up for taller items like
bowls, plates, etc.
Place glasses in any row of the upper rack for proper
cleaning and rinsing. Do not load glasses over tines.
Upper rack can be removed when tall or oversized items
need to be loaded into the lower rack.
4
Washing the Dishes (cont'd)
4. Load Silverware Basket
For best cleaning results, prevent items from nesting together by placing
some items in the basket with handles up and some with handles down.
Load knives, handles up, through the slots in the covered section when
closed (select models).
Be sure that thin, finely pointed items do not extend through the basket.
This could block the lower wash arm.
Small, lightweight items like baby spoons and plastic measuring spoons
should be placed in the covered section (select models) of the basket for
washing.
5. Check rinse aid dispenser
Regular use of a rinse aid improves drying, reduces spotting and filming,
and reduces moisture left on the dishwasher interior.
6. Add dishwashing detergent
Use detergent designed specifically for use in an automatic dishwasher.
Be sure it is fresh and stored in a cool, dry place (not under the sink).
7. Run hot water & check food disposer
Before starting the dishwasher, turn on the hot water faucet and let it run
until the water is hot. This assures that the initial fill of water is hot.
If connected to a food waste disposer, make certain the disposer is
empty before starting the dishwasher.
8. Close door
After loading the dishwasher and adding detergent, close the dishwasher by
pressing the door until the latch clicks.
9. Select wash cycle
To start the dishwasher, firmly press the desired cycle and options pads.
After a pause, the fill will begin. To prevent unplanned cycle or option
changes, these selections are 'locked in' after 1 minute. The indicator lights
for the selected cycle and options will glow. To cancel an option, press the
pad again, to cancel a cycle, press the DRAIN/OFF pad.
Forget something?
For best cleaning, the forgotten
item should be added early in the
cycle.
1. Press the Delay/Resume pad or
unlatch the door.
2. Wait for the water circulation to stop.
3. Open the door and add the item.
4. Close and latch the door.
5. If Delay/Resume was pushed, push it
again to restart the dishwasher
6. After five seconds, the cycle resumes
automatically at the point of
interruption.
CAUTION
!
To avoid risk of personal injury
when opening dishwasher door
during a cycle, wait a few
seconds to allow cold air to
slowly expand inside dishwasher.
Dishwasher may be hot.
5
Custom Features
If These Features are
Different from Yours
These features are intended to
show the variety that is available
in the product line. If your dishwasher
does not have all the options that are
shown, it is not a mistake. The
information provided applies to several
of the models in the product line.
Indicator
Lights
The CLEAN light illuminates at the
end of the cycle and remains lit until
the door has been open for 30
seconds continuously.
The DRY light illuminates during the
entire dry period and goes out when
the cycle is completed.
The WASH light illuminates during all
rinse and wash portions of the cycle.
The HEATING PAUSE light
illuminates when the cycle is being
extended to heat the water.
Delay/Resume
The Delay/Resume option can be used to automatically start the
To set up a delay:
1. Select the appropriate cycle and options for the load.
2. Press the Delay/Resume pad until the desired amount of delay time
is selected. The delay time will begin counting down when the pad is
released.
3. The Delay/Resume indicator light will remain lit until the delay time has
counted down.
4. The cycle will automatically start as soon as the delay time expires.
NOTE: If Delay/Resume is chosen without selecting a cycle and/or options,
cycle at a later time, such as during off-peak hours for reduced
energy cost or to reduce daytime heat buildup in the home.
the dishwasher will select the last cycle used. (It will not remember
the Rinse Only cycle.)
Control Lock Option
The control touchpads can be locked to prevent unwanted use. If
this feature is activated between cycles, the dishwasher cannot
be operated until the controls are unlocked. If desired, the
controls can be locked after a cycle or delay has started.
NOTE: This option does not lock the door, only the dishwasher controls.
Setting the control lock:
1.Press the pad for three seconds.
2.An indicator light above the pad will illuminate when the controls are
locked.
To cancel:
1.Press the pad for three seconds.
2.The indicator light will go off.
Sensor Clean
Amana recommended
cycle choice for all
day-to-day soil types.
Normal dishloads vary from day to
day. Sensor clean is recommended
because it selects the number of fills
and wash time best suited for the soil
level of each load. Depending on the
number of fills required water usage
ranges from 4 to 10 gallons.
Drain/Off
To drain the dishwasher
and then turn it off, press
Drain/Off once. Press
Drain/Off twice to turn the dishwasher
off without draining.
NOTE: If a cycle or option pad is pressed after the controls have been
locked, the indicator light above the Control Lock pad will flash five
times.
High Temp Wash
Use High Temp Wash when washing loads with hard-to-remove food
soils. High Temp Wash can be selected with any cycle, except
Rinse Only. Depending on which cycle is being used, selecting
High Temp Wash adds fills, heat and/or wash time to the wash cycle.
For baked-on, dried-on soils, select Pots and Pans along with High Temp
Wash option. The use of an enzyme detergent is recommended
High Temp Rinse
High Temp Rinse provides a water temperature check in the main
wash and also in the final rinse cycle. If necessary, the heating
element will turn on and the cycle will be extended to heat water to
the proper temperature.
Select High Temp Rinse with any cycle (except Rinse Only) to assure proper
hot water temperature and to enhance drying results.
6
Water, Detergents and Rinse Aids
How Much Detergent to Use
Too little detergent results in poor cleaning, hard water filming/spotting and
poor drying. Too much detergent can cause permanent etching/cloudiness.
Use a detergent designed specifically for use in an automatic dishwasher.
Other types (laundry, hand soap, etc.,) will cause oversudsing. Be sure to use
fresh detergent and store it in a cool, dry place (not under the sink). The
amount of detergent to use depends on the water hardness measured in
grains per gallon* (gpg) and the amount of soil on the dishes. Generally
detergent amounts should be increased for harder water and heavier soil. Refer
to the following chart for detergent usage recommendations.
If the water hardness is 13 gpg or harder, it is difficult to achieve good results
with any dishwasher. The solution is a mechanical water softener to improve
water quality, detergent effectiveness, and to protect the dishwasher parts from
the damage that hard water deposits may cause.
Water Hardness* Soil Residue
Light Soil 5
Soft
(0-4 gpg)
Normal Soil 6
Heavy Soil 8
Detergent amount**
(teaspoons)
Rinse Aids
Regular use of a rinse aid
improves drying, reduces
spotting and filming, and
reduces moisture left on
the dishwasher interior.
Your dishwasher features an
automatic rinse aid dispenser located
near the detergent cups in the door.
The clear window in the center of the
dispenser cap allows you to see if
there is rinse aid in the reservoir.
When the window is colored, there is
rinse aid in the dispenser. When the
window becomes clear, it is time to
refill the dispenser. Check the
dispenser monthly.
To add rinse aid to the dispenser, turn
the cap counterclockwise to open.
Remove the cap and pour liquid rinse
aid into the opening. Replace the cap
and turn it clockwise.
Light Soil 7
Medium
(5-9 gpg)
Hard
(10-12 gpg)
Normal Soil 8
Heavy Soil 10
Light Soil 9
Normal Soil 10
Heavy Soil 12
* Your local water utility or state university extension service can tell you
the degree of water hardness in your area.
** Add recommended amount of detergent to both compartments for
Pots and Pans or Normal wash cycles, and to the main cup only for the
Light wash cycle.
Hot Water
For best results, the
incoming water
temperature should
be 120140°F.
Check the water temperature by
turning on the hot water faucet
nearest the dishwasher and letting it
run into a glass in the sink. Place a
candy thermometer in the glass and
check the temperature once it has
stopped rising. If it is below 120°F
have a qualified person raise the
water heater setting.
If the outside temperature is
unusually low, or if your water travels
a long distance from the water heater
to the dishwasher, you may want to
turn on the hot water faucet at the
sink and allow it to run until the water
is hot. This assures that the initial fill
of water is hot.
7
Dishwashing Recommendations
Most tableware, cookware and flatware can safely be washed in your dishwasher. If you have any doubts about an
item, check with the manufacturer.
'LVKZDVKHU6DIH,WHPV
Usually
Material
Safe Special Instructions
Aluminum
Cast Iron
China or
Stoneware
Crystal
Furnace Filters
Glass
Gold-Plated
Flatware
Pewter, Tin
Plastics
Stainless Steel
Sterling silver
Silver plate
Wooden Item
Yes, except anodized High water temperature and detergents may affect finish.
No Seasoning will be removed, iron will rust.
No, if antique or
hand-painted
No, if antique or
delicate crystal
Not recommended May leave a dingy deposit or stain on dishwasher interior.
Yes Milkglass can yellow with repeated dishwasher washings.
No Will discolor.
No Not considered dishwasher safe.
Yes, top rack
Yes
No, if has commercial
‘darkening’
No Wood may warp, crack or discolor.
Always check manufacturer’s recommendation before washing. Antique,
hand-painted or over-the-glaze patterns may fade. Gold leaf may discolor.
Always check manufacturer’s recommendation before washing. Some types of
leaded crystal may etch with repeated washings.
Always check manufacturer’s recommendation before washing. Plastics vary in
their capacity to withstand high water temperatures and detergents. Disposable
plastic items are not dishwasher safe for this reason.
Run a Rinse Only cycle if not washing immediately. Prolonged contact with foods
containing salt, vinegar, milk products or juice could damage finish.
Always check manufacturer’s recommendation before washing. Run a Rinse Only
cycle if not washing immediately. Prolonged contact with food containing salt, acid
or sulfide (eggs, mayonnaise and seafood) could damage finish. Commercial
‘darkening’ may be removed by detergent.
Removing the Upper Rack
The upper rack can be removed when tall or oversized items need to be loaded
into the lower rack.
NOTE: Avoid resting items over the center wash tower.
To remove:
Roll the upper rack 1/3 to 1/2 of the way out.
Remove the plastic rack stop from the end of each track. To remove each
plastic rack stop, push inward (toward the rack) on the ridged area of the
rack stop. The rack stop will snap open and can be easily removed by
pulling straight out. Take care to support the track while removing rack
stops.
Roll the rack all the way out of the track and remove from the dishwasher.
Reverse the above procedure to replace the upper rack into the dishwasher.
8
Care and Cleaning
General Dishwasher Care:
The dishwasher interior is normally self-cleaning. Periodically
check the bottom of the dishwasher tub to see if any large
particles have not gone through the strainer portion of the
module.
Wipe the edge of the inner door liner to remove any food soil splashes which
occurred during loading.
The color from some tomato-based food soils has been known to occasionally
adhere to today's dishwasher tubs, causing a temporary discoloration. To help
prevent this, when washing a load of dishes soiled with tomato sauce:
Scrape excess tomato-based food soils off of dishes, prior to loading. Do
not prewash the dishes, however.
Run the Pots and Pans cycle.
The front of the dishwasher can be cleaned with a soft damp cloth and liquid
spray cleaner. Do not use abrasive powders or cleaning pads.
WARNING
!
To avoid risk of burns, allow
heating element to cool before
cleaning the interior.
Storage
Fill both detergent cups
with a fresh-scented
dishwasher detergent
or baking soda and select the Normal
Wash cycle. Allow the dishwasher to
complete the cycle. Then turn the
water supply off and drain the
dishwasher. To drain:
For a strong odor try placing baking soda in both sides of
the detergent cup. Select Light Wash and allow the water to
circulate for about 10 minutes. Interrupt the cycle by
unlatching the door and let it stand overnight. Restart the
dishwasher by latching the door and allow it to complete the
cycle. You can also try a citric acid containing dishwasher cleaning product
such as Glisten (Part No. R0131566) or a commercially available dishwasher
cleaning product.
Cleaning Stainless Steel (some models)
Stainless steel appliances have been factory finished for high shine and luster.
To maintain this quality appearance:
DO USE:
Warm soapy water for routine
cleaning.
Dry with soft, clean cloth.
For heavy soil, ONLY a stainless
steel cleaner designed for
kitchen appliance use.
DO NOT USE:
Abrasive powders or liquids
Citrus based cleaners
Ammonia
Steel wool pads
Abrasive cloths
Oven cleansers
Acidic or vinegar based cleaners
1. Press the Drain/Off pad once.
2. Operate the drain twice to ensure
most of the water is removed.
3. Last, disconnect the electrical
supply and prop open the door.
Citric Acid
To prevent damage to the
finish of your stainless
steel appliance, do not
allow mustard, tomato juice, marinara
sauce, or other citrus based sauces or
products to remain on stainless steel
surface. Citric acid permanently
discolors stainless steel.
Damage to stainless steel finish due to improper use of cleaning
products, or using non-recommended cleaning products, is not covered
under warranty. For stainless steel cleaner, call our Consumer Affairs
division at (800) 843-0304 and request part number 31960801.
9
Troubleshooting
You may save time and money by checking items below before calling for service. List includes common
concerns that are not the result of defective workmanship or materials. If your question is not explained below,
contact Amana Consumer Affairs Department at 800-843-0304 or at www.amana.com.
723,& 3266,%/(&$86( 62/87,21
NOISE
Water valve hiss during fill Normal.
Water circulation Normal.
Ticking sound Normal. From timer.
Normal. May be a wash arm bumping an item that extends
beyond the rack. Rearrange.
Normal. May be heard as the internal food disposer chops up
hard items like fruit seeds, nuts, etc.
Normal. Noise is the detergent cup lid hitting the door liner when
the dishwasher door is opened at the end of a cycle.
Dishwasher seems noisy
Thumping sound
Chopping or grinding sounds
Humming Normal. Occurs during the drain.
Snap noise
Improper installation Verify dishwasher installation is correct.
OPERATION
Detergent cup is not empty
Cycle takes too long
Dishwasher has an odor
Food soil remains on dishes
Glasses are cloudy/spotted
Incomplete cycle Allow cycle to complete.
Dispenser is blocked by a utensil Move utensil.
Stale, old detergent Use fresh detergent stored in a cool, dry place.
Low water temperature Verify incoming water temperature is 120–140°F (49–60°C)
Dishes being held in dishwasher Run dishes through a Rinse Only cycle.
New smell Normal. Will dissipate with use.
Improper draining See Troubleshooting-Water.
Use baking soda in both detergent cups and run through a
Light Wash cycle. Interrupt 10 minutes into wash cycle and
Lingering scent
Low water temperature
High water hardness Check water hardness and adjust detergent amount accordingly.
Stale, old detergent Use fresh detergent stored in a cool, dry place.
Improper cycle Select proper cycle for the soil level.
Improper loading
Burnt on residue
No rinse aid Use a rinse aid.
Low water temperature Verify incoming water temperature is 120–140°F (49–60°C).
Hard water See Stains and Films.
Etching See Stains and Films.
allow water to stand overnight. Restart the dishwasher by
latching the door and allow cycle to complete. You can also try a
citric acid containing dishwasher cleaning product such as
Glisten (part no R0131566) or a commercially available
dishwasher cleaning product.
Check water temperature. Water temperature needs to be at
least 120°F (49°C).
Run hot water at sink before starting dishwasher.
Select High Temp Wash if available.
Load items so they do not block the wash arms or center tower.
Load the utensil basket with some handles up and some down
to prevent nesting.
Do not place glasses over tines.
Prior to loading, scrape off burnt on foods and wipe the starchy
film from utensils used with pasta, rice and oatmeal. These soils
require more energy than the rest of the load to clean.
10
OPERATION (cont’d)
Troubleshooting (cont'd)
Stains
Multiple causes See Stains and Films.
WATER
Not level Check that the dishwasher is level. Refer to Installation Instructions.
Dishwasher leaks
Dishwasher will not drain
Water in tub bottom
Dishwasher won’t fill
Items not properly dried
Moisture is present on
the interior after the dry
cycle
Too much detergent
Too much rinse aid.
Food waste disposer Check for food obstruction in the drain or disposer.
Knock-out plug
Siphoning
Kinked drain hose Make sure drain hose is straight.
Water supply Be sure the water is turned on.
Unlatched door Be sure door is latched securely.
Kinked inlet hose Check inlet hose for a kink.
Clogged water valve Check water valve inlet for sediment and clean if necess ary.
Low water temperature
Normal function
No rinse aid Always use a rinse aid.
Heated Dry is not selected Select Heated Dry
Not enough detergent
Improper loading Load dishwasher properly. See Was hi ng the Dishes.
Suds can cause the dishwasher to overflow.
See Water, Detergents and Rinse Aids.
Be sure the rinse aid lid is securely attached and is not leaking.
See Water, Detergents and Rinse Aids.
Be sure the knock-out is removed from disposer inlet.
Refer to Installatio n In structions.
Be sure the drain hose is elevated at least 32” so water cannot siphon
back into the tub.
Check water temperature.
Water temperature needs to be at least 120°F (49°C).
Run hot water at sink before starting dishwasher.
Select High Temp Wash if available.
Water droplets may form on the interior as a part of the drying process.
Plastic and Teflon items are difficult to dry because the porous surface
tends to collect water droplets. Towel drying may be necessary.
Glasses with concave bottoms hold water and require towel drying.
Increase detergent amount to match the water hardness.
See Water, Detergent and Rinse Aids section.
Stains and Films
Stain Removal or Prevention
Iron deposits
(yellow, brown or
orange film)
Aluminum marks
(gray or black marks)
Discoloration of plastics
or dishwasher tub
Pitting of stainless steel
Cloudy/Spotted
RoVer Rust Remover (part no. R0131565) can be used to remove rust. Do not use RoVer along with dishwasher
detergent. Fill both cups with RoVer and complete a Normal Wash cycle. Follow with a short wash cycle using a
dishwasher detergent.
Aluminum utensils or pans can leave marks when they rub against other items. Leave a slight space between
items.
Color from tomato sauces may adhere to the tub. If light staining has occurred, leave the door open to oxidize
the stain away. For removal of heavier stains, try a citric acid containing dishwasher cleaning product such as
Glisten (part no. R0131566). Change dishwasher detergent and be sure to use a dishwasher detergent that
contains chlorine to better fight staining.
No treatment. Avoid mixing stainless steel and silver utensi ls. Remove food soils as quickly as possible. From
the stainless steel. Prolonged adhesion, especial l y with an acid based food, can cause discol oration or pitting.
Confirm the cloudiness is removable by soaking the item in white vinegar for approximately 5 minutes. If
removed, the problem is due to hard water. Adjust detergent amount being used to match water hardness. Be
sure detergent is fresh, stored properly and is a high quality brand.
If cloudiness is not removable, it is etching. This is an erosion of the surface of the glassware and can be caused
by water that is too hot, from using too much detergent or by prewashing. Detergent needs food soil to act upon.
If etching has occurred, the glassware is permanently damaged. To prevent furt her etc hing, adjust the detergent
amount to match the water hardness, stop prewashing, and be sure incoming water temperature is not greater
than 140°F (60°C). Use water heating options only when incoming water temperature is below 120°F (49°C).
11
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